#bug-reports
1 messages · Page 106 of 1
not entirely. if zara's voice wasn't working then it was bugged.
dm belfast bot with that command.
oh
Is this a bug??
Ive finished all the maps in normal, im still missing one last memory
yes it was bugged but it's been patched. did you start B1 again?
Ohh ok let me try Thanks
Hi, was there an update earlier today that broke logging in on mobile data?
the logging in problem is likely on your side, can you try restarting your device
there was a hot fix, but you're the only one experiencing this issue
When this bug will be fixed? Mostly in Nox, when accidentally double clicked HQ button. But sometimes happen on a phone too, in the same situation
I suddenly and randomly got patch notes 2 days early for no reason is it intentional?
Also in discord announcement the Roon’s skin is called Dark Red Grin while in this random early patch note Crimson Smile
So alltogether it seems some unfinished draft of patch notes leaked too early or something
You have to confirm Patch notes once a day even when ticking notified
Also in discord announcement the Roon’s skin is called Dark Red Grin while in this random early patch note Crimson Smile
Names of skins and events can be changed last second, so they prolly just published it too early
i can't find anything related to it, so i'll ask:
does anyone have a bug with those missions?
no matter what fleets i assemble (obviously max LB illu is in them), the mission doesn't progress
is she in your boss fleet?
is lusty dying during the boss battle?
i got her into mob and boss fleets, none works
she survives with 95%+ hp
you're supposed to fight the boss with the ship in question and they need to survive. simply having them in the map won't count.
hmm...
i'll try reinstalling AL... i had her in boss fleet, but didn't progress
¯_(ツ)_/¯
um ok. reinstalling isn't needed but you do you. make sure your account is bound before reinstalling.
just a shot in the dark but do you have clearing mode on? sometimes it messes up with stuff here and there, might be that @hasty rose 
yep, i do have it on, i'll try that
The Screen asking for storage permission is still untranslated
I know we brought it up before but I'm not sure if it was ever written up in a report
I'll have to check that
@raven topaz that helped

Is this a bug?
How?
Can you show me screenshot on how please?
Thank youu
so... the bug where equipping L2D on main screen will black out my screen upon opening dock still not yet fixed... 
and, has anyone reported the occassional missing skill pop-up lines during battle (like... when your vanguard triggers their all-out barrage there's no pop-up) ?
mistakes should not be plural, and that should be one sentence, with a comma after mistake instead of a period
@wispy jungle The L2D bug was never reported to be fixed. But if it's being a nuisance and very frequent, just try letting the skin load. The issue is coming from loading pages too quick while the L2D loads. It crashes the game. As for the second part about skills, can you perhaps get a screenshot of it?
Stanley's missing her horns when in the dorm, but not when in character screen.
kk thanks for the info @hollow kraken 
@obsidian furnace Hm...they could have been meant in a way like her telling herself or comrades to not mess up. But looking at the source text and the rest of the sentence, that does seem less likely. But I'd say go ahead and report it just to be sure 
@quiet phoenix Yeah, they're not on the chibi. If you don't mind, report it as well
!bugreport
Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:
Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues
steps for reporting
hm...?

For the sardegenia set,is the bridge not intended to go over the canal, or is that a bug?
@jaunty turret Most likely intended as there's never been furniture that can overlap each other(at least that I remember). Since the hitboxes are always on the ground grid.
@ocean olive Yes, it is. As per the rules, Group A voting is done and next group voting starts on the 19th
Ic tyty
that's unfortunate if its not a bug. there's really nothing else to do with the bridge and the canal is too large to fit the bridge at the ends 
If it isn't one, yeah. I'll double check though regarding it. And if it's true that it's not a bug, then I'll get it noted down as feedback to make it that way 
The allowed name length is so short, not even the shown/suggested(default) title "Custom Theme2" fits in there. That's kinda embarassing 
Methinks you have a text encoding error 
@obsidian furnace Someone shared it the other day, but didn't actually submit the report on it. Could you do so?
!bugreport
Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:
Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues
@cloud stratus I think that one was taken as a feedback request https://trello.com/c/GO2GDEaH/809-increase-character-limit-for-dorm-loadout-names
Allow a larger character limit for players naming their custom dorm loadouts. As there was a time after the UI update that the character limit was actually increased but later reverted back.
2
Full Release, Medium Priority
It's strange that they suggest a name that's not even possible to pick 
I mentioned it in the bug report, but the text encoding issue happens in the archive as well
Yeah, that's actually where it was first noticed I think
A bit of googling shows that ' is an XML character
So my guess is that it wasn't converted properly
yeah, they're also used in html for example
Is d3 bugged so that it can't be 3*ed?

I can't seem to proc the defeat all enemies clear condition
mind sharing a picture of your killing all the enemies
It's definitely not problematic for the majority of players
Lemme do another clear
So I've got a funny little one y'all can test for yourselves.
If you have Baltimore at Love levels of affection and go inspect her in the dock the the first time you do so since booting the game she'll have her standard expression. If you back out and go back in immediately the like plays only this time with her blushing expression. So for whatever reason Baltimore's expression doesn't properly pop up on first inspection when you first boot up the game.
I also hear talk that Taihou does it too.
On her party dress at least.
So I am trying to do these and when i go to it it says not ready yet mad the task is blank
Is there a way to fix this
Warspite has been in my D3 fleet. But not making progress on the event. Does she have to be on the boss fleet specifically?

That would explain it then. 
repeated (!) mark on academy that leads nowhere, similar to the same thing that has been happening on cat lounge for a longer period of time
I noticed that there is a typo in Littorio's "Flagship Fight" Quote.
Probably I should've mentioned it before Maintenance. XD
Wait, I just saw someone else already mentioning it. Nvm.
Hi er...
predownload patch isn’t available yet
yea i have Failed to update file :4 too
still?
So i was spamming my daily builds..
ye, it's known to happen sometimes if you go too fast
restart the game
Alright will do
Birmingham voice does not work after updating voices
she doesn't have a voice
Res ENing 
known, relog
ty
Some reports of no voice on Roon skin, even after settings updated. Confirming on my end at the moment
she doesnt have her normal voice on the skin? 
Yup, confirmed
After relog, after downloading voice updates.
With regular skin - no issues with voice
With party skin - no voice
Not even a skins only update is working w/o obvious bugs like this 
Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:
Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues
I'm stuck in the game, after clicking away the Ranking ("S Victory...") this screen stays
can switch manual/auto and open chat, cannot pause
timer doesn't count down aswell
What map is that on? And what characters are in your vanguard?
Okay. Have you tried it multiple times? And is it consistent if you have been able to?
That's the first time this happened, the other plane fights were fine
Okay. Next time it happens (which hopefully it doesn't) please open up log mode when it happens to see if that can shed any light
My Taihou lost her voice
Is it even possible to open log mode on emulator? 
And I finished download the audio update.
@cloud stratus Ah, emu. It's a true pain so it'd be hard to
Well just let us know if it does happen again as it didn't happen for me when I just tried. Maybe it was just a one time hiccup but I'll keep an eye out
@viscid idol If you downloaded the audio update, please try fully restarting the app as the new skin voices are in the game for her
I checked on my end. Roon skin-specific lines are missing voice (which is normal, it wasn't voiced afaik), but non-specific lines are fine 
did syan EN too 
Support point mini game notification doesn't appear upon clearing a map but the timer for it appears in lower left screen
is it constant behaviour or one-time thing?
I only noticed 3 times so far. I'll try to clear more map
well, more than 1 already makes it constant 
I'll try it out on my end, but please report it
!bugreport
Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:
Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues
These two display different messages upon completing DL, has this been reported before?
Hm....perhaps not really a bug but I'll see if Fly ever got it noted down in his UI card 
seems like Prinz's Anniversary skin Lines was reverted to Default skin Lines
So apparently after downloading a new update/hotfix, The new Tirpitz skin plays her basic dialogue instead of her new one.
same here with Prinz Eugen's Anniversary skin
So it's not just Tirpitz then
please check for the others as well, im not that rich to buy all the skins
All anniversary skins that did not get new recorded lines were treated that way
Most likely intentional since the lines weren't voiced but I'll double check just to be sure
Alright, Thanks.
Yepp, just got confirmation that since they did not receive a CV update, they were reverted back to their default lines for now
thanks for the update, I thought something went wrong on the small patch
Well, That solved it. Still it's a bit weird hearing her depressed dialogue in that skin lol.
Tirpitz's new skin text-lines in Dock disappear too quickly
can't read even half of it before it pops away
Shame
If you're still using the unvoiced dialogue, that's the reason why. It's not timed w/ any voiced lines. But restarting the game will download a new hotfix that will revert any new, unvoiced lines from the anniversary skin back to their default skin lines
Toaster you're always too helpful in this thread, thanks
one of jean bart lines has a weird sound at the end that probably shouldn't be there
like a beep or something
Hm....which line particularly? If you don't mind posting a screenshot or something of it 
I'll check
ye
wait

there's like a click
but I'm pretty sure that's character doing it
I just meant a screenshot of the text in the archives or something similar to know which lines, sorry for the confusion 
ye, that's just her clicking her tongue 
no, intentional
Why?
it wasn't voiced
lines are not voiced
Oof
we looking into it, but can't promise anything
we just have to wait til they voice them
Aaaaaaaa
I just saw new ones when I got her skin from package and I liked it
Same
like Monarch skins that haven't been voiced for a year now
Then came back and saw it got changed I was sad

Dam
Well if that happens I'm sad
Anyways thanks for telling what was the problem kinda got scared and even though it is a shame I still think the Eugen skin looks good
Honestly even if the chance was low I still want that voice line to come back
Agreed
Has the bug for B1/D1 and B2/D2 cutscenes been fixed?
Yes, it has been. You need to start them one more time to get the cutscene to trigger though
Screen freeze everytime i open my azur lane on my phone
If you still have that loading screen, then your application is out of date. Make sure there's no pending update on your respective app store. And if not, you'll likely need to reinstall if you have your account bound to FB, Twitter, or Yostar. If you don't have it bound, try a file deletion (steps for file deletion can be found in the pinned Google Doc in #tech-support)
No extra lines?
Correct. The lines for all non-voiced anniversary skins have been reverted to their default lines for now
Taihou skin l2d has low resolution
Known issue
So are there going to be additional lines in the future?
naturally, when they get voiced
Hopefully it's sometime soon
I'd give it up to a couple of months from now
But they're usually good with this kinda thing, so
But it also isn't even a given that they'll come back, so
Of course 
its ok lex skin soon gonna hit its 1 year mark too without any voicelines
but no one cares bout poor poor lex anyway

Oi. Shoo from my bug channel 


Im actually here to report a bug
uhm, did they remove the roon special voicelines or is it a bug? not the sound, the expressions itself, now it dosenteven show the new expressions, it just shows the old skin ones
intended
are they coming back or is it permanent?
at some point
i see, thank you
It's a L2D file issue. Try clearing out your cache firstly just to try that out. If it doesn't, you'll need to try a fresh install if your account is bound and if it's not, try a file deletion(steps for file deletion can be found in the pinned Google Doc in #tech-support)
You'll probably need a fresh install then
does clear data solve the problem ?
Clear data? Depends on where you're seeing that at.
device's settings, application manager prob
p much just returns it to the state when you'd first downloaded it before downloading the ingame files
i am not sure is this a bug but i bought eugen's newest skin and it doesn't have new expressions. someone said she has them but i have the old ones
The skins were recently changed to remove the new, unvoiced lines to replace w/ their default, voiced lines and the expressions were part of that change
oh alright. thanks
I’m sure they will bring it back at some point
Would be dumb to not do so but then again it up to them
replicas disappeared from skin
phrases*
Ah, gotcha. Yes, the lines that were unvoiced were changed back to their default voice lines for now
Not a bug, it's intended
Ok
@north flume I see
hope they fix it soon
its not a bug to be fixed 
They are in the intended fixed state right now. The devs currently only want to use voiced lines so ideally they don't want to use the new, anniversary lines until they are able to get them voiced. But we're asking about perhaps getting them back even if they are unvoiced but no promises

Ibuki is advertised with unique background on twitter
But she doesnt have one in the game
not a bug
Maybe they forgot to add it?
no, all party skins have this bg
Her skin is the only skin that is advertised with unique background on twitter
shoukaku also uses different one
no
So how do you know if its a bug or not?
I checked JP twitter https://twitter.com/azurlane_staff/status/1172729183547486208
Ah, i see
I mean, I can check it with devs, but I'm 100% sure it's not a bug and they just used different BG for whatever reason
but I will check it on the off-chance it is actually wrong
Guys, Yostar's login system doesn't do anything
I just logged in with my Yostar account on Bluestacks, and it put me back in the tutorial
You need to choose the correct server. Accounts stay on the server that they're created on. So just fully log into your old one and your account should be there
dunno if it's a bug or just odd animation frame but shoukaku's arm gets dislocated during her login animation with the new skin
It worked, thanks
@spice wolf That looks painful
Most likely they just missed that animation. If you don't mind, please report it just to be safe 
!bugreport
Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:
Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues
@spice wolf whats that program you are using?
That's just on mobile
on the screenshot/preview your secretary
in game, press the camera icon next to your secretary
oh
Does the coupon even drop at D3? I did like 5 runs already and none appeared. Checked the lower left everytime
It can. It's just RNG if you get one or not. I got plenty of them before while there
roon earing is bugging out on her chibi
Oh yeah, it seems to be static and not actually follow her ear. If you don't mind, please report it
!bugreport
Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:
Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues
The "Accept" button says "Accpet" in the guild applications
Known issue from a good while ago
"Unlock playback for Special touch,"
And what. I guess this is cut off

actually, that's all they get at 25 iirc for playback
for some reason, they choose to end all those playback unlocks w/ a ","
but can't say for sure
I'll have to check on that one. Perhaps it's meant to scroll for those texts or something like that
oh dear the UI breaks in fun ways on this resolution
Not a bug. Just due to screen ratio
But it has been collected as feedback to somehow have them flush to the sides regardless of ratio if possible
Hello!
In dorm filter list, there is new style, that currently has no furniture in any category, probably shouldn't be visible?
I mean, I don't recall it ever being in the game yet
Hm....not sure. It's just already in the game files from before apparently as the wiki has it pulled. Just no release date yet or any idea about it 
Ah, didn't think to check wiki. Well, it probably is coming soon then, if it's already in there
Probably no worth in reporting it
i cant access to AL
That's a connection issue. Try restarting your phone, trying a different network connection, or possibly restarting your current network if possible
where would I suggest a better translation for jean bart's mvp line?
You can submit it to the Belfast bot, but what do you believe to be wrong with it / could be improved?
it's not wrong as it is, it could just be reworded to fit better
as it is https://puu.sh/Ej7Zx/c9d7d104b7.png
I would have it say something like "Nothing like the wind on the battlefield" or something similar
since the translation isn't wrong, I'm not sure where to put it
And in words: "Could Ooshio's card in archive be updated to include that she's now available in build pool?" I assume.
Is it the same for Matsukaze?
@proud nymph I can see that going either way. Worst case you can submit the request and waste Kawa's time the assistant that reviews it might disagree or prompt more discussion
@frosty harness If you could submit it as a bug to belfast so it can be written up, that would be helpful
!bugreport
Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:
Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues
im not the only assistant 
missing eyes on GZ skin:D

yes you sent the bug report
toaster pls
I guess I should ask here about the gem prices.
For the 2400 gems the price shown is $39.99 USD yet it comes up as $40.99 USD without tax at checkout
umm its an issue with google
ok I did as toaster said 
we requested it be changed to $39.99
but google never fixed it
so I will ask about it
@proud nymph Thank you. And sorry for the inconvenience, but just wanting it all to be sent through the right workflow 
what's the difference between the two categories anyways
Ship specific is more for lines that are indeed wrong in terms of translations (either completely off the mark or having some form of typos, etc). Suggested is more for suggesting a better translation than the current one, while the current one is still correct and has no errors
ship specific is such as missing letters or wrong words like “pleased” to “please”
typos be leik

Thank you for informing me
yes no problem
It's a L2D file issue. You'll need to do a fresh install if your account is bound or a file deletion if it isn't (steps for file deletion are in the pinned Google Doc in #tech-support )
So I delete my game and install again?
if it is bound to tw, fb, or yostar, yes
Ohhh..... I think I bound it.... Thanks for the information
is the roon skin meant to have voice lines? i see them on the wiki but im not getting them in game
she stopped using the new lines after the second update
The unvoiced, anniversary lines for the new skins were defaulted back to their regular lines due to them being unvoiced. They'll be re-implemented when they get a CV update but we're brought up the idea of bringing them back regardless of voice or not
i see, well hopefully we wont have to wait too long
@hollow kraken was about to mention that, I saw eugens lines when the patch dropped and woke up to them being gone, thank you!
for now the only thing that has it iirc is her own gun u farm at d3
No boss after clearing all of mobs in B1????
try restarting the app
👌
Why is the application list for every guild full?Even the ones that only have one people in it?

Little hostile there
Phrases disappeared from skin
The unvoiced, anniversary lines for the new skins were defaulted back to their regular lines due to them being unvoiced. They'll be re-implemented when they get a CV update but we're brought up the idea of bringing them back regardless of voice or not
really wondering why they reverted the lines because of no voice when they've even released ships without a voice. it's weird.
Probably because they don't want individual ships to be inconsistent
well imagine if a ship had no lines at all, people would not like that
Has anyone had a ship disappear after completing a commission?
Well i fixed it by going into pvp and re doing my team and it showed up
encountered this problem while trying to buy the lucky bag, does anyone else have the same problem?
have you tried restarting the app?
can you try resetting your wifi router or switching connections?
tried to change to the 3rd device and it's working now, thank you!
for the voting stuff after a battle it would prompt you that you have one up to do before time limit now it doesn’t show you have to match directions so you have to look at screen to see if you have one up to do sometimes i forget to look
idk what you would call it
the mini game for the voting system
i guess
captcha
yea
im not sure im understanding 
it use to prompt go on screen then take you too it
now it it just goes to left of screen with timer not prompting “go” button
i don’t know how to explain it
lol
iirc thats intended one moment
so like after a battle or so it would prompt a thing on screen where it said cancel or go and if you click go it would take to the votin captcha where you click the ships to the right directions
yes it is intentional
many people complained it was annoying across different regions
because they already completed all the quest things for it

yea i understand
you have to press the timer to get the captcha up though iirc
yea i know just sometimes i just forget i have to do that lol but thank you

the particles from the ashen event trophy shows when selecting a character to put in the dorm
it’s kind of hard to see but it’s there
Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:
Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues
Screen turn white during battles. I restarted the game and looks like it's fixed .
Memory #14 for the Empyreal Event is locked, even when all other ones around it are unlocked and the requirements for it have been met.
Proof that I've not only finished B1 but also three starred it.
What's the point of these memories and it being a feature when they keep screwing them up? >_>
And still haven't heard back about the email I sent them about the Juno event memory. Nothing. Notta. Zilch.
"notta" 
It means nothing.
its nada 
Oh.
Jajajaja.
Well shit. x_x
yikes
have you done b1/d1 since after the hotfix?
I literally just took these screenshots in the last 30 minutes.
If that
Or do you mean re-run it?
yep
Ah okay. Got it. No, I haven't.
I thought you meant completed it since the hot fix.
Will try that then
let me know what happens 
Ember flame from dorm is leaking
Her arms!?
cant deselect older medal
press show highest
@frosty gyro Scene is working. Thank you
Excuse me I want to ask something
Is that all dialogue for Jean Bart is voiced or not?
Because she didn't have a voice when use the skin
Is that a bug?
have you updated your voice package and all that
It worked
Sorry for inconvenient
While on the subject. Bataan's lacking any sort of Voice.
Voice package is up to date
There is currently no assigned voice actress to her
Exactly
BP seems to have a third whenever she does this pose in her L2D, is this a known bug?
yup
welcome back 2 months i guess
3?
while im here is formidable intended to have a skill effect difference in exercise?
? please explain?
i observe don't move an inch has the main 0 speed effect in world map but only the faded portion of the effect applies while in exercise
there shouldn't be any difference between skill performance in PVE and PVP.
if you can record it, it would be a great proof at reporting
roger that
It depends on if you're missing other hotfixes files or anything like that
But either way, it's best just to download it
I’m not sure if this is a bug but isn’t the boss on hard mode always supposed to give a blueprint? Even with an A rating?
Not necessarily. It's possible to not get one. Especially if it's "A" on a lower HM map
Oh I thought it was guaranteed. It’s 8-2 so definitely not a lower map
I'm not sure if it's just me but I can't seem to get into the game
I get to the loading screen with Belfast & JB, click it so I get to the server selection thingy, and then when I press again it goes black and crashes on me, or well, reloads the screen/game again 
Most likely on your end as no one else has reported such an issue. If you haven't tried it yet, restart your device as well as clearing your game cache
True, I'ma give that a try
Got it. Had to restart my PC, clearing cache and restarting Bluestacks didn't work. Thanks
Normal touch sound same as Special touch sound
Isn't the Floating City Rainbow and Sardegnian Stone Bridge supposed to be able to cross de City Canal? Cant get them to... They are perfect size even...
@random wyvern Known issue
@sly sedge We're checking on it. Most likely not a bug though as there's never been a furniture that the hitboxes can cross over each other
I noticed cuz it makes sense a bridge being able to cross the canal ( even more, if you put it on top of the canal, it fits pefectly, like built for that). Thx toast
I don’t even know
is this a bug. i have spent over 80 cubes but got only ONE event ship
and it was giulio
no, cause other people are getting event ships
fr. this makes me feel frustrated
That is unfortunate, and there are requests to implement various kinds of safety nets to ease frustration, but that's how RNG works at times
@dry lagoon if you interact with that cat again from the cattery, does it behave that way still?
how that safety net would work then? every few hundreds cubes a guarantee?
It’s only broken in the obtain screen, in cattery it returns to normal
Firepower stat in the graph on the right has the wrong icon. Known?
https://trello.com/c/8djL6Ala/645-wrong-icon-in-research-shipyard It was reported before but marked as not a bug by the devs
if it's different in the other servers (JP/CN), we could bring that up though
User Info: 67210094
System Info: Nox 6.2.7.0
Frequency: Guaranteed. It always happens no matter what
Perceived Severity: Minor issue that does not impact core game experience (e.g., misformatted graphics or poorly translated text)
How to Reproduce: In PR s...
Low, Android, Popular
my poor zara got censored
Cassin contains blocked words...
That word filter, my goodness
If you're on an event map, you're probably in clearing mode, and so you have unrestricted movement
Oh, duh, that's what changed.
Oh, duh, that's what changed.
Oh, duh, that's what changed.
Just discord things 
What the heck.
the skin rental screen seems to lock up the touch screen (or at least my emulator (memu) doesnt respond to mouse interactions there), will test on my phone
nope, it only does it on my emulator, on phone it works fine
have to use the hardware mapped back/home button to exit it after i enter as it doesnt register the mouse in there
Seems to be an issue w/ your emu then and not a bug w/ the game. Perhaps try restarting it and maybe even trying a file repair from the settings menu in game just to see if it detects anything
The signs on the Essex motorcycle skin is wrong maybe change them to deer and a bear but not a kangaroos and camels
It's not really "wrong" if that's intentional. Also, definitely not a bug -- at the very least, would be something for #game-feedback though I'm p. sure they don't usually take feedback on things not yet implemented in the game (as there's a chance the art changes between now and when the skin is implemented)
Not sure. Haven't seen that one before. Does it stay w/ a restart or fix itself?
You've completed all the missions currently unlocked, so can't do any more
Oh, or that
If you leave that screen / restart, the mission will disappear completely, until tomorrow's is available after maintenance
not sure if it is a bug or not, after oathing formidable you unlock these "Extra" quotes, ive noticed some of them are missing from her swimsuit skin, not sure if it is intentional or not
@glossy rain Most likely not a bug. I'd say they're pretty much treated like skin specific lines or something along those lines
@buoyant hemlock 
i mean if thats the case then the paid skin has less "features" in a way since its missing like 4-6 quotes
isnt it possible for you guys to confirm or something?
We can, but it's weekend so the team isn't in the office right now 
is the skin supposed to show the background ingame
because it covers over half the screen
even the borders lol
Yes, it is as it's part of the skin
not sure if this is reported , but i cleard D2 5 times never got one point and my lusty lived in all 5 clear

she has to be in the fleet that kills the boss
yes
the same one that kills the boss?
did you already fully limit break her?
Not sure if this is known or not, but a good majority of Default skin Roon's voicelines are "locked", and her new skin has no new voicelines, even though I've been told it does
When I select the locked voicelines all I get is "Coming Soon"
Not sure if this has been reported or not but the Prinz skin is missing the new lines for me.
alright it is fixed after i restarted my game and cleard it one time 
maybe it is just my game or pc that bugged out

@lament tendon PR ship lines are locked until you get them to a certain Dev level. You can see more about it the shipyard. As for the lines, they were changed back to their default lines for now since they were unvoiced and they wanted all the new anniversary skins to have voiced lines
@spiral depot Same above, not a bug
Gotcha. Thanks for the info!
That's fair. Ty

is this bug or what?
One is the Independent Row, the other is the Yorktown class
Main screen 2 & 3 are missing in Craven's school skin and their text is included in Main screen 1.
I think that is because she only has one main screen unique line for that
Even if that were the case, 2 & 3 would still be there with the default lines. In this case, the voice line itself only matches the first two rows of text. I remember Zara having the exact same bug with her Main screen lines on the first day of the current event.
Basically, it shows the text for all 3 main screen lines as one, but only plays the audio for the 1st one.
Grammar mistake on Shoukaku's Mission reminder line
try asking in #tech-support 
Okey, thanks
Why’s there a comma at the end, is a line missing maybe?
probably a typo.
It just seems kinda odd the end a sentence with ... Commander, maybe that’s just me
it is a known bug
@untold prawn I dont believe that has been reported, can you report it formally?
!bugreport
Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:
Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues
will do done.
yep got it thanks
well putting the 2 boxes in the cattery doesn't show the timers(restarting fixed it like it nearly always does)
these these 
either a typo, or a drunk prinz butchering languange as she speaks
thats definitely typo
Im not edit this
Hi! There’s a bug with Taihou’s l2d’s Special touch. Her lips don’t move when she talks
@wooden basalt please report it
@pearl igloo have you tried restarting the game by any chance
Did that Prinz typo get submitted? If not, I'll do so
nope
is G412MI guaranteed to give PR ship blueprints?
That's the lower tier blue one, so no it's not
k thanks
Ender... uhhh
Why me 
I cant dm belfast bot
Pong! Latency is 220ms. API Latency is 26ms
I dont know why
Do YOU have messages allowed, Deutchland?
@foggy dove Yes I restarted the game many times and even now it’s still the same. (About Taihou’s lips) and sorry for the late reply I was out
Should I report it?
They're fine for me. Are you up to date on the L2D files? Can you screenshot the settings?
Hm...maybe it's OS specific but that'd be odd for L2D files
Yeah, I'd say go ahead and report just to be safe if you don't mind
Just when I was about to see if someone already talked about that
I'm having the exact same issues with Taihou's lip sync since her new lines update and my L2D files are up to date too
The only issue I've seen that far is indeed the special touch, using Android I don't know how to properly report a bug tho
Well Mira said they'll report it but we haven't gotten one yet for it 
The steps are as follows though
!bugreport
Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:
Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues
@prime bane Ah, we just got it so no worries 
Thanks for letting me know dude cause I was filling the form 
hi 
Is this known?
you can see fire particule effect from amber medal in dorm in the dorm character selection
yes
ok thx 
If you restart the game and wait a bit longer on the main screen, does it work correctly?
@lament kettle is your account bound?
its a file issue
a file repair might help (in settings) but a reinstall will 100% I believe
Formidable’s special white background doesn’t appear no matter what
the concrete looking one?
iirc devs replaced it because people did not like the concrete looking background
Really? So it won’t come back??
I dont believe so
But this is so weird like this
They should find another one or just put it back

Anyway thanks for the information!
wow that looks really weird. they could have just made the silver part a piece of the actual background and not part of the skin. solves both issues at once.
Alright 
I'm told that this line is Enterprise+any starter in the anniversary skin
However it's showing up on base skin Enterprise and I don't have the skin purchased, is this an error?
im oddly doubting that its only the skin
Ahh
That's what I was told by the wiki guys 
Yeah I went to #wiki-feedback with that first
So I encountered a weird bug where I can drag around an invisible chibi while in editing mode, but I wasn't able to replicate it afterwards.
Doesn't seem to be anything gamebreaking, it just drags the chibi around as if I wasn't in edit mode.
Not updated 2 daily challenge
try restarting?
Was changing Roon's skin lines to her default lines intentional?
yes they will be changed once she has a VA update for the skin
Ok whew, thanks for a quick answer
L2d hash error, or is just me?
she does not have one on jp or en
Ok
weird the special dress lines seem to be gone
I know they had some the day I bought the outfits
as I said a little above, they were removed and will be implemented once the VA is updated
ah sorry. didn't see that post
Try restarting, I just did it
the problem persists
You should report it, I guess
did you do your dailys before going to the event tab?
im not sure, i think i did
you need to go to the event tab first before doing the mission
otherwise it doesnt count
What is considered to be the new version?
Is that new, or is that just the wiki's translation and it's been that way for a while?
I'm pretty sure it was updated a few patches ago, I just don't remember which one
And yes, its been that way for a while now (a couple months or so)
Okay I found it in the update logs:
Oh, so it wasn't just the text changing, the skill itself actually changed. I wonder in what circumstance that actually changes things, though. Ranger comes to mind, in that she procs on one of her launches and it can affect both. And I guess on Ark Royal's / Hornets barrages
But, I don't see that change mentioned in the EN patch notes, so it's possible that that change didn't actually make it to EN, and so our skill description as-is is accurate. Would likely require one of the feedback assistants to check on that.

Yeah, it's most likely we just haven't gotten the update for it as it's never been mentioned in our patches. But I'll see about getting it checked on just to play it safe
It's equally weird if they've just had two different versions of the skill floating around
But thanks Toaster

@honest solar I'm thinking Hornet's Doolittle Raid is what the buff affects
And Ark Royal's Swordfishes Strike
I did say all three of those
Whoops, missed that part
Did you not open the event page before doing the dailies?
Yeah it's not retroactive, so if you mean you open the page after
Are you sure you didn't do the dailies before? B/c the event only progress for the challenge after you open the page.
I start daily challenge and after I open event page
Hm, that's weird
yes
Hm...probably still something to do w/ the retroactive properties of the event. But just to be sure, if it doesn't count tomorrows as well, then let us know
don't know if its just me, but when you click on littorio in the dock, she doesn't have voicelines
shes not voiced
do check patch notes for when ships are voiced or not next time! thanks 
thanks
Exact 1k but still red :/
B/c that's a "Greater than" symbol. Not an "Equal". You need 1001 or more
Has the sky texture in the B stages been this low-res this whole time?
yes? the game's graphics are mostly low res. it's not that noticeable on a phone but it's super noticeable on an emulator.
Hmm, I suppose that's true
It only took me this long to notice the pixelation, so I guess it's not that noticeable until you really pay attention
Enterprise said"power of friendship" when she meet ally flag ship but there is no voice
I was excercise we killed each other with enemy. Enemy died first then the 2 sec delay before match closes allowed his barrage reach my last ship it died and said I lost
This is a bug or Taihou L2D get nerf? Somehow, L2D postition down a few inches. *sorry for bad English
Is it known that we can still don’t hide background object for Honolulu’s festival l2d skin even if we choose to hide it?
yes

Report #xxxxx about Motorola devices. 1 year had passed since the release and the crashy and buggy game still doesn't execute well in this brand of smartphones, please erase it from Google play store for incompatibility stuff, the bug is well known since 1 year.
There are plenty of Motorola users who've said that upgrading to Android 8 or above will fix a lot of the instability issues for them. But besides that, not too much we can do as it's a device issue and staff were informed a while ago regarding the issue 
When I choose default appearance after picking the 1st anniversary, the default chat border is white for myself
Is this a known bug or is it something that needs reinstalling?
that's the color that shows for me during chatting too
and only for myself

you have the default selected so the chat bubble will be white as that's the default. Unless I'm misunderstanding you in someway
well, the default chat bubble is blue...isn't it?
unless there's some special trick to selecting the blue chat bubble that everyone uses in the beginning
I don't remember any blue chat bubble personally 
Oh, wait I remember now, sorry. But for that, I'm very certain that it only appears white for you (to perhaps have some easy differentiation) and will appear as that blue for all viewers of the message
Oh, so it's like that
I'm too used to it being blue like anybody else though, but I guess I'll keep using the gold one
Pls
My roon keeps asking me if I want hug even after I unlocked her special touch on dev 25

What is it that you're trying to report as a bug?
She'll always have the line unlocked, the dev level just unlocks your ability to play it in the archives
As an example, this is what it’s like before you get to the associated dev level
I'd rather have +1 aviation on roon
what 
Is it just for my game? Enterprise has been missing her Oath skin Receive line for quite some time now
maybe the receive line for oath skin is the oath themselves?
Her oath receive line should be the same as the oath skin description
uhhhhhh? jean bart has been stuck like this for several battles now
@vernal granite did you mlb her?
Means you need to limit break her.
oh i’m dumb sorry
It is known that taihou L2D either got zoom in or position lower compare to before?
before you can see her the full cat just fine, now only the cat head is visible and not the whole body
is web voting in problem?
I don't think this is the right standing... and i can't click any of them to vote
because you're viewing the qualifiers comeback bracket.
Wow that's a lot of Eagle Union DDs
well... qualifiers comeback is until midnight server time, right?
That's because qualifiers comeback somehow is sorted by their ID number, not by standing
no we're still in the group b bracket.
He's talking about the comeback bracket, apparently on the site you can't vote for any of them, just the ones in Bracket B only now
Also, the standings seem to be off since I know Nagara was around 5th in that comeback bracket too
so uhhh i haven't been able to get into my game after i failed updating the l2d for shoukaku's skin and now i'm stuck in a loading loop
i think my monarch's flyin
I don't have any cat in training, but all my cats are going into queue, does anyone have similar problem?
you have a little over a month todo so
@blissful nymph that happens the moment you log in?
@timber jasper restarting should fix it
hoping that some returnee do it for your ID
so I just got inactive returnees and my inability to get the other half of the rewards is completely based on rng?

it's a system that demands you call your friend to return to AL and choose your ID
yeah, but you can still get the limited frame chat (30 days)
make an alt and do it myself
@foggy dove It worked, ty 😄
also I'm not interested in the chat frame tbh
Yeah I shared mine and well... I got no one getting my UID so
So just another event where I only go halfway with the point rewards again
@foggy dove yes it happens the moment i log in
if you can, try to access the settings menu before the loading loop starts and select "file repair"
it's been happening for 2 days now
i can't it just starts loading the moment i go in
on my screenshot what you see is what i see....everything is stuck and inaccessible
if your account is bound you can just delete data from settings and just download again
ok well hopefully your account is bound cause you're gonna need to reinstall.
i think i did bound it to facebook
do you remember your uid?
no sadly
k. if you did we could check if it's bound.
maybe? well let's try anyways.
/checkbind 269707100
/checkbind 269707100
k nope. those aren't it apparently.
that or i don't have the perms to use the command.
just summon @hollow kraken
he's probably asleep at this hour

huh....it's written in my profile tho....well i guess i have to redownload....or wait till tomorrow cause it's a rental shoukaku outfit....
Does anyone else always experience long loading black screen with jumping manjuu everytime you get back into the game after leaving your game screen(as in pressing home button and open something else) for a minute or more?
I'm on android, everytime i get back to the game and the game requires to load/reconnect something it's always the load manjuu screen for a good 15seconds or more
I think i've been having this issue ever since i return on june?(nagato event)
If it's already known, has there been any update from the devs on the progress of fixing this?
Yup, going back into the game to open my just finished commission and i'm greeted with jumping manjuu now
Definitely not a bug experienced by everyone
Might want to check your internet connection
Never have connection issues, at least definitely not each time i opened the game
If i did have connection issues i wouldn't be able to load discord at all
I may have messaged the wrong channel so I'll try here as well : still can"t get Trento after clearing A and B maps with 3*, I saw some similar issue was already fixed on the trello but problem is still here for me. Do I need to clear C and D as well ? A friend only did A and B and managed to get her though. thanks for the help 🙏
At this rate i don't think it's different from closing the game everytime i leave the game screen
The time spent watching the manjuu load screen is probably around the time i need to open the game and through the login screen everytime
I uninstalled and reinstalled to try and fix it but still no Trento for me ^^'
Did u turn off clearing mode ?
Where would that setting be ? 😮
This
Allright I had a very stupid moment right now, A1 is not 3 starred... Sorry for the stupid request >< ! and thanks for the help as well ! 😓 🙏 🤗
an update on my problem it seems that it's shoukaku's L2D that was bugged for me
now it's fine cause i ran out of the rental outfit
lol
better go and err do a file repair

wow wrong channel, I disappear
It is known that taihou L2D either got zoom in or position lower compare to before?
before you can see her the full cat just fine, now only the cat head is visible and not the whole body
There are some issues w/ it currently. Not sure if that's one of them though but I'll get it added if not
in the yt video you can clearly see the whole cat now you can only see the cat head
It's a general issue w/ the UI and it's known, yes. Just reload the page and ideally that should fix it. If not, restart the app
Okey, thanks
We can get it collected as feedback but yeah, it's not a bug
how should I submit it
We'll just write it up as feedback as those are handled by feedback assistants personally
aight
So, here is something interesting. Seems like the sitting animation for Souryu's base skin is missing a couple of frames. It is quite noticeable in the dorm as the animation stops and then resumes from a certain position
@drifting lily can you perhaps get a recording of it for visual reference?
@hollow kraken Sadly no can do
As I am playing on my mobile phone it is rather difficult for me to do that
no screen recorder? 
which animation specifically?
Ah, I see. So if you don't mind, can you please report it to Belfast Bot?
!bugreport
Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:
Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues
those are the steps for reporting
@hollow kraken so did you check or add anything to #known-bugs for taihou l2d?
https://trello.com/c/gBRIMktq/1155-taihou-l2d-special-touch-lip-sync-general-placement-issues?menu=filter&filter=taihou it's been added onto this card for Taihou's L2D
User Info: 201729610
System Info: iPhone 7, iOS 12.4.1
Frequency: Guaranteed. It always happens no matter what
Perceived Severity: Medium issue that noticeably affects the game experience but can be ignored (e.g., animations not playing correctly)
**How to Rep...
1
iOS, Low, Popular

I dunno where else to ask, but today I started having a weird false alert. I’ll get a red mark telling me to check the Cat House, but I go in and there’s nothing to do. I’ve completed my cats for the day, but it keeps telling me I need to check HQ/Cats again every few minutes.
Intermittent issue with cats sometimes. It's known, but I don't know if it was formally written up
It has been reported
Good to know.
I feel like this typo was reported recently, but I can't find a card to confirm. Someone double check for me when they have time?
Nah, pretty sure the person never reported it as I'm finding nothing from Belfast
I'll write that one up, then. Thanks Toaster
No problem and thank you 
@honest pumice by the way that command is limited to feedback assistant role is why
ya i figured. 
Enterprise is missing her receive line for her oath skin. It should be the same as the description for the oath skin. !feedback
Huh. That is odd
that line was voiced already in EN wasn't it?
@safe carbon But anyway, you need to DM that command to Belfast Bot and then she'll walk you through the rest of reporting it officially
@hollow kraken ok thnx
Yepp, it's an old known visual glitch at times. No idea what causes it though 
I dont know either, it just does it randomly
Drop rate is 0.75% actually so not too far off. But no, there is no bug
I already spend all my oil around 7500 but still no kaga
7500 actually isn't all too much. A lot of players will end up spending a long time there. It's all RNG unfortunately
I hope they increase the drop rate for all ship girls on story mode 🤣
Well the RNG was not on my side
RNG is, and always will be, not your friend. Well, until it is. You're having a hard time getting Kaga to drop. Others (myself included) had a hard time getting Akagi to drop. It's just the way it goes. You might have to burn another 7500 before you're deemed worthy of having Kaga.
and then there's people who get both before clearing the stage
Bought 15000 golds with 450 gems. Crafted a prototype triple 203mm AA gun for 500 golds. My bought golds disappeared. (Wouldn’t mind a refund either if that’s possible
you can't refund spent gems and you're sure you didn't spend it on anything else or make more than you intended?
@honest pumice pretty sure. I crafted this and a prototype triple 203 main gun SKC. Both 500 golds to craft... yet my golds straight up disappeared. I meant to use them to craft 10 ships, and missed 2 cubes, so I’m sure I didn’t use them somewhere else than on those 2 crafts. (Knowing I had 2000-3000 golds remaining before so I definitely shouldn’t be at 2130 right now :c
I don’t want of a gem refund, I know it’s not possible, and I would still spend them on the golds. Nah, I’d like a gold refund, if it’s anyhow possible
oh ok. if they can send gems i'm more than sure they can send gold. not sure what to do about this though.
maybe dm a mod? ik ender's on rn
mod wouldn’t be able to help
ik but maybe they'd refer them to staff or email. idk what to do about missing gold 👀
prob just send them to the emai
u cant send them to staff on discord anyways they will just send them to the email
Sorry to bother but what’s the email ?
/techsupport
If you experience a specific technical issue, such as a bug not encountered by others; an issue with a purchase, or a loss of items, please email al.cs@yo-star.com with your UID (it can be found in your in-game profile menu), in-game name, server and issue as well as device brand, model and operating system.
Please do not DM Yostar staff or discord mods about your issues and use e-mail instead.
Please note that the answer may take a while due to high load, so we ask you to be patient.

Lovely, thank to you both
I do if it's been reported yet , but when I tried opening a tech box ( a eagle union t3 to be exact ) my background turned into this
known
Couldn't find the problem in the known-bugs or reported here, but I have some texture(?) problem with the skin shop on my Xiaomi Mi 9T device
Does it persist through a restart?
yes
Okay, most likely some form of corrupted files then. Try a file repair from the settings menu in game firstly to see if that detects anything
i am not sure when it started, as I just recently purchased the phone
For some reason, when I click to battle my screen goes back so I had to reset game.
For some reason, when I click to battle my screen goes back so I had to reset game.
If it's like that through even a restart of the game, try restarting your device, clearing ALs cache, and also possibly trying a file repair from the settings menu in game
file repair helped, thanks!
No problem at all 
I keep getting pings from the Cat Lodge, despite there being nothing new there:
No Meowficcers ready to be unboxed, no Meowficcers with new talent points, not even an unclaimed free cat box or a box I haven’t started training.
It's a known issue but not sure what causes it
Errrr is this suppose to happen?
Cutscene: obtain juno’s festival skin
Me: *obtains
Cutscene: *no
Me: *flips table
fascinating narrative but yes its a known bug for some people
there is no fix for it?







let me just restart the game and retry again






