bug-reports

[buoyant hemlock]

Its happening on several, just so you know

[north flume]

that would be a problem if it didn't

[buoyant hemlock]

Wait so that's how they are supposed to look, or is there more to it, that didn't get put in?

[hollow kraken]

It's intended. We brought it up w/ staff specifically to check for it

supposed to look like that per the devs

[buoyant hemlock]

Wow, that's weird

[north flume]

[buoyant hemlock]

I take preview off, it fully shows it

Uhhhhhh

The hell?

[north flume]

yes, it's still intentional

[buoyant hemlock]

So basically its still in the work phase, before it gets fully done, is that what I'm getting here?

[north flume]

Unique background does not take full screen, so when you remove it - it replaces with default one

no

we also relayed to devs that it should probably be changed, but if they decide to or not - is up to them

[buoyant hemlock]

So then why did this one get allowed, but the Devs won't change it? Wow, that is kind of sad

[north flume]

because this one doesn't have unique background

[raven topaz]

because they've basically shifted how they do backgrounds, unique ones instead of same for everyone

[north flume]

you can disable it for new skins as well

[hollow kraken]

You can't really pair the unique backgrounds that Formi and Trento have w/ the default background b/c they're not full screen and won't mesh well w/ the default beach background

[buoyant hemlock]

OHHH, they don't fit properly

Wow

[north flume]

when you change the skin for secretary - check the "Disable Unique Elements" box

and it'll replace unique with default beach one or whatever set the skin is

[buoyant hemlock]

This is on settings right?

[north flume]

when you change the skin for secretary

[raven topaz]

[north flume]

that

[buoyant hemlock]

Wow, I feel dumb

[north flume]

nah, it's not that obvious

[raven topaz]

ya, its something new and all that

happens

[buoyant hemlock]

I should of done that to begin with, my bad

I saw you guys fixed St. Louis's L2D as well, thank you for that

That was super weird that it looked like that

[stable valve]

Uhhh

[buoyant hemlock]

Can you click out of it?

[hollow kraken]

It's a known issue at times w/ the UI (most of the time from clicking too fast) a restart will fix it though for now

[buoyant hemlock]

Oh yeah, that can happen with ships if your not careful

[stable valve]

Yep, just restarted and everything is back to normal

[buoyant hemlock]

As seen there

Got another issue. How do you get these? I just three starred B1-B3

How is that even possible, that they don't show up, or is there something I'm missing?

[foggy dove]

bugged

[buoyant hemlock]

And

Soooo.....uhhhhhh, what do I do?

Yeah, I'm the same as you

B1-B3 is done for me as well, but are not showing I did them

[split plank]

did anyone reported the translation bug?

[fiery oxide]

I think so.

[split plank]

ok then

[buoyant hemlock]

Do the mods know it doesn’t work?

[hollow kraken]

@buoyant hemlock The B1/B2 /B3 cutscene bug is known. For the other cutscene(for Juno skin), please email support so they can manually get it corrected for your account
@split plank Yepp, it is known

[split plank]

well then, i should continue farm w

[buoyant hemlock]

Wait, timeout

[foggy dove]

we know it's bugged

[buoyant hemlock]

@buoyant hemlock

[foggy dove]

but we can't fix it ofc

[buoyant hemlock]

What email should I be using

[split plank]

ah okay2

[buoyant hemlock]

It isn't working for you?

[split plank]

thanks!

[hollow kraken]

@buoyant hemlock [e-mail] and please include your account information along w/ the Juno screenshots

[buoyant hemlock]

@buoyant hemlock
That's so weird its like that for you

Mine isn't like that

Yeah. Might just be a mistake. I know my bro got the cutscene

Yeah I got her outfit right when I did the last game, and then I got it right after

So, that's really weird

Also, is B1-B3 going to be fixed on cutscenes for players that have it done?

With it being bugged and everything?

[foggy dove]

we don't have details on that

[hollow kraken]

Hm....not sure exactly have to wait for it to be fixed first and we'll go from there

[buoyant hemlock]

If it doesn't get fixed, will I not have the last cutscene?

I hope it doesn't say its incomplete, I've done all cutscenes for events up until this point

[hollow kraken]

If it doesn't get unlocked automatically, most likely they'll be able to manually fix it. But as said, we'll just have to wait and see at this point

[buoyant hemlock]

Final question, how do you get the last cutscene on the event?

#23

[honest solar]

That's a question for #gameplay-help at present

[buoyant hemlock]

No no, I was asking if its possible to get it, with B1-B3 being bugged

[honest solar]

No idea. I'm suggesting #gameplay-help cause they would know if some of them have gotten it yet or not.

[foggy dove]

known bug

D maps don't count

[sharp thunder]

so we just gotta have to wait right

[honest solar]

Or go 3* B maps, if you want it ASAP

[sharp thunder]

yup^

[viral blaze]

Clicking on labs shows black screen till restart when using AL in split screen mode on Xiomi redmi note 7s

[hollow garnet]

It is not only Carabiniere's name that is untranslated.

[foggy dove]

known

[tardy elbow]

is the missing cutscenes for the B/D maps known?

[honest solar]

Yes, it's a #known-bugs

[ruby rain]

not sure is this is know, it is not really a bug but bad wording, at the "rally request" after phase 1 it says "conduct tactical training 6 times", it is confusing, because it seems to reference the "tactical training" daily, but what it acualy means is the "tactical class"

[honest solar]

The act of having a ship start a skill book is known as Tactical Training, which is used fairly consistently in other goal-type references

[ruby rain]

oh, I didnt know that, did the game tell me anywhere?

the only mention of tactical training *that I found in game is the daily

[honest solar]

There is both a daily & weekly mission, where the wording is "Conduct Tactical Training X times"

[ruby rain]

but... why not just call it something else?

having the same name for two actions is kinda confusing

[honest solar]

[ruby rain]

allright I guess

[honest solar]

You definitely raise a valid point, I'm surprised I haven't seen it mentioned it more often. There's an older translation card about fixing some of the wording around the skill training interface, though it may be out of date as it was from before the UI overhaul ( https://trello.com/c/Sp9CTFb5/484-academy-tactical-academy ). One of the actual feedback assistants should be able to provide a more definitive course of action as to whether it should be submitted as a a TL issue to the bot or not

Trello

Academy - Tactical Academy

Tactical Academy/Tactical Classroom
Naming should be made consistent. Overlap with Academy, and Tactical Training.

Start Class/Select Skill
Select Skill and Start Class buttons need to be flipped, as the button to select skill starts class and vice versa.

Are you su...

Labels

Low, Medium

[fallen pendant]

Not very annoying bug but,
When the boss appears at the boss node, first the boss Spawns and then the mobs spawns after in some case
When you kill the boss the mobs dies instantly normally
But this Time, I killed the boss with the end level explosion animation just before the mobs are supposed to Spawn, so the boss died but the mobs didn't
The game didn't froze or anything but yeah I thought it would have been worth to tell it anywae

Pls vote Kawakaze next poll thx

[honest solar]

@fallen pendant According to devs, it appears that it is intended behavior for the initial wave of escorts: https://trello.com/c/2NoELjNx/106-battle-doesnt-end-after-killing-the-boss-too-quick

Trello

Battle doesn't end after killing the boss too quick

If boss of the stage killed almost at the same time as they spawn - you would need to kill all the escort ships in order to finish it.

Labels

In Progress

[fallen pendant]

Okay

[honest solar]

Is the use of "regotiate" here a typo? I could see either "negotiate" or "renegotiate", but "regotiate" only seems to turn up in UrbanDictionary when I google it

[versed panther]

when you 3 star all B and D maps, you get trento right?

[honest solar]

Being unable to get Trento by 3* C & D maps is a #known-bugs. You will need to either 3* B maps, or wait until devs make a patch (they won't be back in office until Monday)

[versed panther]

oh

ok, thx

[spiral bronze]

She doesn't say anything ? XD

Wait, where my screenshot at ?

[honest solar]

Ahh. It's a #known-bugs

[spiral bronze]

Oof

[ancient mango]

@rocky willow

[honest solar]

Need something, Reimu?

If you want to submit a bug report or something, you need to DM her

[jade minnow]

Chinese ship names on English client.

Screenshots from B2.

[foggy dove]

known

[indigo bronze]

was about to ask about the same exact bug

nvm then

[obsidian furnace]

This is bit of the nitpick and the graphic designer in me

But the line spacing on this is too small

If you have letters touching each other on different lines

Then the spacing needs to be bigger

[tardy elbow]

do i need to 3-star the A maps also to get trento?

[simple oak]

A or C, but apparently C is bugged right now.

[tardy elbow]

imma need the devs to increase the length of the event

[honest solar]

I believe it's actually D that's bugged

Good luck with that diplomacy check

[simple oak]

And just to be sure about the missing cutscenes, it's only for the B/D ones, right ? ( When you launch the stage, so 3 cutscenes missing )

[honest solar]

Correct, problems were only reported once access to B/D was opened up

[simple oak]

Alright, thanks 👍

[molten wolf]

On the Event's A1 map (normal) killing the boss doensn't automatically win the fight, is this intended? While Erebus was firing her special barrage the boss spawned in it, instantly dying and another wave of enemies spawned afterwards.

Is the "wave" the killed boss emits killing the rest of the enemies, usually winning you the fight, or am I just plain wrong that the boss kill automatically nets you a win?

[honest solar]

It's probably not related to A1 specifically -- there's a behavior where if you're attacking right as boss spawns and it hasn't summoned in their wave escorts yet, you still have to kill the wave escorts to complete the boss fight. Devs have said that that is intended behavior, though

[molten wolf]

Gotcha

[molten wolf]

On Rally Request the current objective is to do exercieses, I did 10, yet it still states "0/10" and left of the objective it shows (4/14).

What am I missing and what's the "4/14" mean?

[honest solar]

Can you restart your game (just to make sure things update) and share a screeshot?

Oh, presumably the 4/14 means there are 14 total tasks to do, and exercises are the fourth task

[molten wolf]

so solo you can maximum complete 14 of the 30 tasks?

Just restarted, for reference.

[frosty gyro]

where does it take you when you press go?

[molten wolf]

to exercising

[honest solar]

Did you complete a different task earlier today? Or was it on the "Complete 10 exercises" task when you first turned the game on today?

[molten wolf]

no, the last i did was yesterday that i believe was academy training.

can you only complete 1 task a day? maybe I've been collecting one today already and didn't notice?

[frosty gyro]

and you did all 10 while the task was active?

no it is not like that

[molten wolf]

Should have, yeah.

[modern gyro]

It was on "complet 10 exercise", I can back schle up.

[frosty gyro]

not asking for any back up just asking in general

if its not working for others, it could be bugged, but we only got a bunch of so im not sure if thats the case

oh

you reacted to your own message

🤔

go ahead and report it but, we probably wont accept it until we get a little more confirmation on it
if its just you, we will have you contact customer support

!bugreport

[rocky willow]

Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:

Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues

[frosty gyro]

if you can include screenshots of your exercise screen and the mission task in the report that would be helpful

[molten wolf]

ok

[novel rain]

!feedback Memories incomplete

!feedback Memories Incomplete

!feedback Memories Incomplete

[frosty gyro]

to report a bug read belfast's message carefully

it is a known bug though

[novel rain]

well i didnt see it

[frosty gyro]

please check #known-bugs next time, thank you

[novel rain]

thank you

[frosty gyro]

it is this specific message for reference

[novel rain]

Thank you

[restive saddle]

emm the trento reward is bugged? cuz i already 3 star hard mode

[frosty gyro]

yes as per #known-bugs

clearing A and B should work though

[restive saddle]

alright

[frosty gyro]

but any other combination has not been working

[restive saddle]

wait

deng it i cant waste oil on normal map..

[honest solar]

You can also wait until devs get back in and make a patch

[frosty gyro]

well of course

[raven topaz]

you can get like 4 cubes from doing normal mode too so it aint that bad

[frosty gyro]

[raven topaz]

[frosty gyro]

its a bug, so in due time, it will be fixed

[ember merlin]

[timber cargo]

Not sure if known but the gold twin 120mm gun has the wrong name displayed at the available drops on D3

[hollow kraken]

Nah, it's not. If you dont mind, please report it

!bugreport

[rocky willow]

Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:

Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues

[timber cargo]

First time actually reporting something nice

[frosty gyro]

[umbral quartz]

Moonrune ships

[honest solar]

Untranslated ship names are a #known-bugs

[molten wolf]

On the B event maps Carabiniere's (enemy) model seems awfully out of place with her rotating shields, that makes it possible to shoot her from a lower angle directly.

Is this intended?

[hollow kraken]

Loading issue most likely. Try reloading the page or restarting the game to see if that fixes it. If not, try a file repair from the settings menu in game to see if it detects any type of corrupted files

[frosty gyro]

thats the placeholders

[vocal cave]

Hello, just wanted to report that the "Unable to get Trento after finishing C and D with 3*" also applies to Android Phones

[lilac egret]

known bug really

[frosty gyro]

it applies to everything

[vocal cave]

on the trello it was on iPhone only tho

[frosty gyro]

please check #known-bugs in the future

[ember merlin]

[vocal cave]

sorry to bother then

[frosty gyro]

that just means it was reported with an iphone device

people report that A and B combinations work though

just that for now though

[vocal cave]

yeah but think of all the oil people blew just to get there only to get nothing

[frosty gyro]

well...

its a bug

[vocal cave]

hopefully one that will be compensated once it's fixed

[frosty gyro]

once it gets fixed people will get the ship

thats really it

its just going to be delayed a bit I imagine

unfortunately it will waste some time to level

[dire spire]

Um excuse me

Do u know how to unlock this story chapter?

I already clear this story event except these 3 locked chapter

[eager oak]

It's a bug

[dire spire]

Ouh ok

[tidal ether]

I found a non translated name of a ship - thats a bug to report yes?

[frosty gyro]

#known-bugs

it is known

but generally that would be a bug to report

[tidal ether]

Ieek >< I looked through the last few to make sure - sorry that I didn't see it

[frosty gyro]

no worries

[sour cloud]

I have clear map C and D but can't get Trento. Bug?

[tidal ether]

thats a known bug yes

I just saw that

[frosty gyro]

yes #known-bugs

for now maps a and b work

until a fix comes out

[tidal ether]

@frosty gyro anyway thank you so much ❤ have a lovely day, time to go back and pew pew

[sour cloud]

Ahh I see. People say only map A and B are working to get Trento. Guess I will wait.

@frosty gyro👍🏻

[dusk thorn]

Some enemies are signed with hieroglyphs. B1 Event map

[frosty gyro]

it is known #known-bugs

and thats uh

chinese

not a hieroglyph

[dusk thorn]

My apologies

[dusty cedar]

got error 99 and this showed up

managed to get into game after closing and opening game again

[raven topaz]

restart your phone

[buoyant sable]

The Chinese login is a known issue

[cerulean tide]

It’s only a visual thing, and it may already be known, but just the fact that Taihou is replaced with Akagi of any ship

[lost rose]

Restarted, reblogged, tried on another device. Item still bugged. The boats move, only visual.

[clever wave]

same for me

[frosty gyro]

@lost rose lul nice icon, great workout indeed (assuming you saw the video)

can one of you report it?

!bugreport

[rocky willow]

Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:

Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues

[silk lance]

Oh god that is horrifying. Rip Italian dorm

[lost rose]

Hehe yes the best workout.

[ember merlin]

[clever wave]

@lost rose please upvote your bug in #known-bugs ive reported it

[topaz cairn]

When Mutsu is NOT a flagship, she's throwing her skill activation line every time you start a battle. You only hear the line, there's no speech bubble attached.

[foggy dove]

is she using the gold fcr

if she is then that's normal behaviour

[topaz cairn]

she's carrying the type 1 piercing shell and high-standard fcr...

[north flume]

Yes, HS FCR is what causing this
It's intended

[placid horizon]

it has a skill that triggers that line

[lost rose]

@clever wave tysm !

[half radish]

Quick question, is the different in fonts a known bug?

Or its different when its an elite fleet?

[pallid hound]

I just into 10k points, and suddenly it jumped to 18k?

Oh now it went back to what it should be

[frosty gyro]

#known-bugs

[agile glacier]

3 starring all hard missions doesn't unlock trento

[foggy dove]

known

[agile glacier]

aight nice

now to go do all A/B

[atomic briar]

The following do not recorded in memories

[foggy dove]

known

[faint cobalt]

This gem exclusive item seem to be buggy.

Nvm, It's already reported, sorry for the repost.

[prisma dove]

Besides the bug above idk this should be fixed too the gaps in between the buildings

[faint cobalt]

Furthermore, I was heavily under the impression that the massive white bridge available in this pack would be able to be places above the canal, doesn't seem to be the case...

[prisma dove]

ikr

yostar pls fix

[faint cobalt]

This is highly disappointing, also I wouldn't have bought the bridge if I would've known, rip 80 tokens

[prisma dove]

I'm more rip 150 gems for the river

unless they fix it

[molten wolf]

@prisma dove I think you need to change the order for them to look appropriately, otherwise every window is it's own house.

[prisma dove]

@molten wolf i tried all the orders trust me

[molten wolf]

Fair enough.

[prisma dove]

I wouldn't have posted it

if there was a combination that worked

[faint cobalt]

If the visuals get fixed in the next hotfix then I'm fine with the canal, it's pretty sick.
But yeah, if the bridge could somehow be fitted above it, that'll be fantastic.

[prisma dove]

It's easy to do @faint cobalt

If they give the Canal carpet properties

With that we could place other things over it

• shipgirls walking on the canal isn't exactly illogical

[faint cobalt]

I mean, they have water gliding shoes

[prisma dove]

something like that

[faint cobalt]

The white boat will totally clip through the bridge tho

[prisma dove]

Ehh let's have faith in yostar

WAIT WTF THEY CAN SWIN IN THE FOUNTAIN

[molten wolf]

Daily Supply Line Disruption states that it's attemptable 2 times per week, is this supposed to mean the "2/2" charges once a week are all you're getting, or that it's supposed to refresh twice per week, so you get a total of 4 attempts every week?

[prisma dove]

You get to do it 2 times per week

[molten wolf]

that doesn't answer the question

[prisma dove]

2/2 you do it once it goes 1/2 you do it twice 0/2 and you can't do it until the next week

[molten wolf]

thanks

[prisma dove]

it refreshes every monday

after the weekly reset

[static cypress]

Am I the only one who didn’t get these to unlock when starting the maps?

[foggy dove]

nope

[static cypress]

I was too busy clearing the maps to notice the cutscenes never showed

[errant scroll]

Ok I just recently noticed air formation outside the event stages

I got this while doing 3-4

[errant scroll]

And apparently it does it in all aviation fleets

[plush obsidian]

I can't do anything once this happens

If you press the eye symbol straight after going into the dorm, you get stuck in this screen

[static cypress]

Did you hit the eye again

[plush obsidian]

Yep

Didn't work

You have to close the game if you want to exit it seems

[static cypress]

I’m not getting that

You said hit the eye as soon as you enter the dorm?

[plush obsidian]

Yeah

[static cypress]

It must be something with your device

No matter how I try, I don’t get frozen on that screen

[plush obsidian]

Damn

[static cypress]

Weird

[plush obsidian]

Don't know why it happens

[static cypress]

The only thing similar I get is if I spam the eye quickly it sometimes lags a bit

But it always works after

[plush obsidian]

Huh

I did it on accident the first time and that was only 1 misclick which gave me the this result

[static cypress]

Does hitting manage and then trying the eye fix anything

[plush obsidian]

Wait up

Nope

It doesn't do anything

I can place and remove furniture but it's as if all the other buttons don't exist

[static cypress]

I have no idea how app software works and what not but it’s almost like the touch area moves or completely disappears for the eye icon

[ocean lynx]

Hi, i bought the river for 150gems but it has buggy graphics. iOs, iphone xr.

[placid horizon]

#known-bugs

[plush obsidian]

Well whatever happens to all the buttons in my dorm, it's not game breaking

[static cypress]

Wait where is the river

Either I’m blind or I can’t get it?....

[foggy dove]

Furniture tab for gems

[static cypress]

I see now

Great furniture idea tho

[mint cliff]

I know what was written about it here. Decided to look at me. Unfortunately I encountered it too

[placid horizon]

why post it then if it affects everyone

[ocean lynx]

how do i know it affects everyone. Lol

[placid horizon]

no need to post something if its already in known-bugs

[foggy dove]

This is why the #known-bugs channel exists

[onyx reef]

anyone know is this bug or i should do something first before this memory unlocked? i already have the skin

[foggy dove]

/techsupport

[bronze mauve]

Z23 Sensei

If you experience a specific technical issue, such as a bug not encountered by others; an issue with a purchase, or a loss of items, please email [e-mail] with your UID (it can be found in your in-game profile menu), in-game name, server and issue as well as device brand, model and operating system.

Please do not DM Yostar staff or discord mods about your issues and use e-mail instead.
Please note that the answer may take a while due to high load, so we ask you to be patient.

[foggy dove]

^please email them

[onyx reef]

ok thx

[fading frigate]

I still not get Trento yet

[honest solar]

There is a #known-bugs about this problem

[fading frigate]

@honest solarthanks

[buoyant sable]

Try clearing map B since some say it does work that way

[stoic anchor]

Clearing B did solve it for me

[faint cobalt]

You need to 3 Star A1 > B3 or C1 > D3.

3 Sarring B3 got me her

[honest solar]

C1 > D3 is currently bugged though, is the problem

[granite sundial]

Excuse me, but i think there is a problem in this event story

I don't know whether people had already reporting this, but...

[hollow kraken]

Yepp, it's a known bug w/ the cutscenes as of right now

[granite sundial]

Oh, so people had already noticed.

Thank you, rhen

Then

[wispy compass]

this is taken in the EN version of the game on the B3 map of the current event

[hollow kraken]

Yeah, there a good few enemies that are untranslated. It's a known issue

[weak quartz]

EN version, Tactical Training (Torpedo). Monarch is sortieing despite not being in fleet

[honest solar]

If you return to the main screen and relaunch the mission without changing your fleet, is she still there?

[weak quartz]

returned to main screen and tried again, she’s still there

[hollow kraken]

There are some known issues w/ formations being incorrect. Can you perhaps try restarting the game and as well as changing the fleet on your formation screen?

[weak quartz]

Did both and the sortieing fleet is correct this time

[kind solstice]

Is this a bug?

[hollow kraken]

Yes, it is. It's currently a known issue w/ the cutscenes. And no known fix that we know of yet

[kind solstice]

I see

[lunar nova]

Rip gems 😂

[placid horizon]

#known-bugs

[lunar nova]

Oh i just see it

thank u

[full onyx]

i'm not sure if it counts as a bug but there seems to be a transparency issue with black princes L2D

during the special touch animation her arm lines show through her breasts making them look kind of transparent

[hollow kraken]

Yeah, I see what you're talking about

If you don't mind, go ahead and report it

!bugreport

[rocky willow]

Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:

Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues

[full onyx]

alright, done

[fallen pendant]

Is it known that in SP lvl the Carabiniere enemy is a Tracker II ?

And Littorio is a Peace Breaker

well i guess it is known

[small current]

does this count as a bug?

[honest solar]

Yes. It's been written up in #known-bugs

[orchid panther]

I cant get my build

[raven topaz]

relog

[spare veldt]

one of the boats from Torpedo Daily will get stuck after using Formidable "Don't Move An Inch!"

[drifting drum]

Theres problems w the water canal furniture

[foggy dove]

known

[amber raft]

I'm guessing this is a known bug the global version of the game

I just noticed it this morning

[foggy dove]

yes

[amber raft]

Ahh ok thanks

[foggy dove]

known

[ember merlin]

literally two messages above

[hot inlet]

Rally Request, mission not progressing, anyone had issue with that?

okay, change of issue: is this mission supposed to not progress through event maps, hard mode and dailies?

[jovial loom]

@frosty gyro Didn't see your reply before I went to bed.
Email is in regards to the Juno memory for obtaining her skin not being unlocked. Even though I own the skill. I was told that I am the only was dealing with this issue by another staff member here and to email the support email since it's not a wide spread bug.

I emailed them on the 3rd of Sept.

I got one reply back after I emailed them again asking for a update and it reads like a automated email because it didn't even acknowledge that I emailed them with my first email.

Their first and only reply.

Part of my first email. With my account and device info omitted.

[molten wolf]

@hot inlet Yesterday I had the exercise task not updating.

[hot inlet]

Nah, name of that task is not precise. It only counts enemies in normal mode. Does not count Dailies, Event Maps or Hard Mode.

[north flume]

I think it does
at least I don't remember doing anything BUT event maps, hard mode or daily
except for pvp, i guess

so unless it counts pvp - it does work

[static sundial]

I cleared the B1, B2, & B3 already. But, where is my memories?

[sonic cairn]

Dunno if anyone else is having htis issue, but getting frequent crashes of the game when I try to enter the dock since the most recent update.

[honest solar]

Do you have a L2D skin for your secretary equipped?

[honest pumice]

if you have an l2d skin on your secretary and the l2d is turned on then that's why. if you enter the dock just before/as the skin loads it crashes the game. just wait a second or 2 for the skin to load then enter the dock.

[polar dirge]

I don´t get Trento for doing C and D 3 stars
still says ongoing

[honest pumice]

known bug. 3* A and B maps and you'll get her. not sure if 3*ing A and D works.

[mild nest]

Bug when buy the river

[frosty gyro]

known bug

#known-bugs

[glad moat]

How come I dont have #14 #17 #19 cutscene but I already cleared it and b1 is at safe

[honest pumice]

known bug.

[charred umbra]

Monarch glitches out of the boat and walks on glitchy water

[frosty gyro]

known bug

[icy zephyr]

Turned weird.

[hollow kraken]

Known issue. A restart should ideally fix it

[silent quest]

Anyone been able to get Trento after 3 starring C and D? It says you get her, but have not been able to collect.

[frosty gyro]

its a known bug

only a and b work at the moment

[buoyant sable]

C and B apparently works too by what some people are saying

[devout lake]

Is anyone else having an issue where they can't activate submarines on D3?

Auto submarine doesn't appear, and the submarine button also doesn't appear in combat

Not sure if bug or if some weird behavior that I don't know about

[honest solar]

I haven't encountered that. It makes me think your subs were somehow out of ammo or range

[devout lake]

Definitely not, I moved the subs to ensure they're in range and they have 5/6 ammo

The bug doesn't always show up, but when it does, restarting the app doesn't fix it

It just seems to resolve randomly

[frosty gyro]

no idea

does a file repair commence when you try in settings?
it would send you to a loading screen

[devout lake]

Try what in settings?

Oh

One sec

Nope, nothing of the sort

Well at least, starting a repair doesn't give me a message

[frosty gyro]

if you do report it I dont think theres much we can do with it as it seems to just be on your side, if anything I would recommend a reinstall to see if it fixes it permanently

[devout lake]

Yeah, it's really weird

Well, I'll try reinstalling and seeing if that fixes it

Btw it occurs across both my phone and my emulator in PC

[devout lake]

It resolved for a couple of fights and then appeared again randomly @frosty gyro

[frosty gyro]

go ahead and report it, if you can provide a log mode recording (would be best) of when it happens that would be helpful

!bugreport

[rocky willow]

Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:

Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues

[devout lake]

How do I enter log mode again

[frosty gyro]

check pins

[devout lake]

thx

[cobalt fulcrum]

a certain production type enemy in b2's name is in japanese (I am on EN server)

[frosty gyro]

its known

(its in chinese )

[slow arch]

@devout lake only have 26 oil 🤔

[devout lake]

Is it literally just that I'm forgetting to check my oil, hahaha

(it prolly is)

[limber seal]

Are you unable to put these two wall decors next to each other like what’s shown in the preview

[hollow kraken]

Yeah, not a bug. We've brought it up before as there's plenty of times where they'll do that in previews but it's not actually do-able in game.

[limber seal]

Ah I see

[glossy depot]

I can't get the memories from b1,b2 nor b3

[hollow kraken]

It's currently a known bug w/ those cutscenes

[runic swift]

Does having illustrious in boss clear fleet for D3 not count towards the mission? Did D3 twice and it's still 0/10

[hollow kraken]

Well Lusty is for B/D2

Not 3

[runic swift]

Oh my bad

[inner bough]

so am i missing something or is 3 staring all C and D maps not the only requirement for Trento?

[runic swift]

Known bug

[inner bough]

so i have to do A and B for now.

[frosty gyro]

or wait for a fix

[inner bough]

thank you

[buoyant hemlock]

I am unable to unequip gear despite my depot still having some space left, is there something i am missing

[hollow kraken]

What exactly happens when you try to?

[buoyant hemlock]

It was telling me that my storage was full to dissasemble or expand, i then dissassemble a couple of useless commons, which did not made enough room apparently

I then fully cleaned the gear i didn't need and now it works, but i still don't know why

[hollow kraken]

You may have actually been a bit over the cap (like how you can w/ your dock if you get a ship or bulin from a mission) and you had to disassemble more to make room. But that's just a guess as I've never heard of such a problem w/ the depot

[buoyant hemlock]

So, would getting a new ship while capped at the depot make me able to go over the cap?

[hollow kraken]

Yepp. If you obtain them in a special way(like a reward), it will

[buoyant hemlock]

That was probably it, i think i'm just too dumb to read my capacity correctly

Thank you~

[arctic aspen]

Hello,can you help me please? I have some problems with my game.

[frosty gyro]

if its a technical issue you believe, visit #tech-support

[arctic aspen]

Is more like ingame bug

I bought the canal decoration for dorm in game and is showing white lines all over the place

[frosty gyro]

#known-bugs

it is a bug and has been reported

[arctic aspen]

And the other one. I cant get the 14th memory in the event. Is saying to start b1 or d1 in order to get it. I completed b1 and d1 with 3 stars but i didnt got it.

[honest pumice]

that's also a known bug

[brittle fable]

Boss Niizuki in 9-4 now stops to fire her guns or launch torpedos. Her usual behavior was firing while moving.

[fading frigate]

is it known bug?

[clear rose]

Hello, has this bug been reported yet?

The production ships of this type is untranslated

[frosty gyro]

the name? yes

@fading frigate that one is a known bug as of late

[haughty patrol]

uhm..the cutscene didnt trigger for me?

[frosty gyro]

that is a known bug

[haughty patrol]

??

ok

[nocturne narwhal]

Chinese text on a ship in the event?

Is this already a known bug?

[foggy dove]

yes

[warped summit]

we still can't get scene from B/D yet?

[foggy dove]

correct

[hollow wyvern]

any ETA on these bug fixes?

(the cutscene and Trento ones, I mean, since those are part of the event)

[frosty gyro]

no

[hollow wyvern]

sanity check: are there actually B map scenes in the original?

[brittle fable]

Correction to my earlier report: I think most if not all bosses (at least in main campaign) stop their movement for the duration of their firing animation.

[blissful sequoia]

Is the bug in "begin d1-d3" fixed now?

And cant get trento

[shadow dagger]

Im hearing people being able to get it even though they only cleared C n D

[agile glacier]

I got mine fixed now

[faint cobalt]

The 150gem Canal furniture is now fixed!

[fading jetty]

B map cutscene fixed

[thick flume]

i just noticed that some scenes are not getting unlocked, example, my memories has 2 locked scenes that says Begin B1 or D1 and Begin B2/D2 but I already finished it since (even gotten Trento so B1 and B2 are 3s). When I checked the others, I also found out that my Moonlit Overture memories have also 2 locked scenes that says Encounter the Boss of SP3 and Clear SP3 but I already did that anyway. And another scene in Summer that says Obtain Juno's festival skin but I already obtained it.

[weak helm]

Exercise attempts don't get carried over once midnight hits at the end of a season. The attempts would've been added from 5 to 10 in other occassions

[raven topaz]

not a bug

[lilac egret]

its season reset

[raven topaz]

it's just the design, you start seasons with 5 no matter how many you held previously

[weak helm]

Hmm, I guess? Then why not start it at 10 attempts?

I guess there's inconsistency in both ways

[lilac egret]

because all score rankings start over from 0

[weak helm]

I understand it's so that people can't get a headstart

[lilac egret]

yes

[weak helm]

Was just reporting it in case it's not intended behaviour. If it's not a bug, then all good

[tight magnet]

Fired the new 381 equipped to nagato, game froze up. IDK if that is the equip or something else causing the crash but this gun is the only thing I changed in my many D3 runs for BPs that wont drop so I figure that could be the case. Internet is fine and stable so must be something in game. Will edit this post and add if it happens again.

[next parcel]

ooookay

[raven topaz]

[proven pasture]

D3/B3 cutscene still doesn’t work

[lilac egret]

sp mobs are still sirens

[mystic lagoon]

B3/D3 story is work now for me

[thick flume]

after the patch and redoing missions, b1-b2-b3 cutscenes work

[proven pasture]

D3 still doesn't work for me 😔

[buoyant hemlock]

So still forcing people to do normal mode

[next parcel]

For me doesn't work too. Or should I run them from D1?

[viral knoll]

It seems that cutscenes don't unlock in maps that already have safe threat, I unlocked them in D1 and D3, but can't do it in B2 and D2 that have a safe threat

[next parcel]

And of course, I can't get Trento

[frosty gyro]

and you all have restarted?

[next parcel]

yep

[buoyant hemlock]

Managed to get cutscenes by turning clearing mode off. And going in D maps in order

[next parcel]

@buoyant hemlock ty. this is works

By the way, what about Trento? We still can't get it

How does PVP works in this game? I haven't been in this mode for a long time, according to the sign, I had 10 fights. But I have done only 5 fights and I already have 0.

[grand charm]

wt?

[raven topaz]

today was season reset

its natural you'd have 5

[grand charm]

so if mission is safe then the story will miss...?

Awwwww...

[next parcel]

That's weird. Because the counter initially showed 10/10. And after the first fight there was already 5/10

[brittle jacinth]

hey guys can you help me pls

my sync with twitter dont work

[hot inlet]

after patch, I unlocked only B1 cutscene, but B2 cutscene didn't unlock. B2 was on clearing mode. B3 with clearing mode off unlocked cutscene

[brittle jacinth]

guys?

[honest solar]

Barss, if you didn't solve it already check with #tech-support

[buoyant hemlock]

Surely they have already warned, but when you have Litorio, Giulio Cesare and Conte di Cabour on the same team, when they speak in the middle of the fight, the box appears but no the text.

[clever cave]

I'm sorry.

I don't know if this is a bug or not, but why do I only have 4 exercises left when I only did one after 3 days not doing exercise?

[hollow kraken]

New season of PVP. When a new season of PVP starts, everyone get 5 attempts so that everyone is on equal tries

[clever cave]

Oh..

Thanks, Toaster!

[hardy crypt]

@hollow kraken I just got 2 times support points

this time it is the third time

it came randomly so I can't take a picture of it

got 850 support point x 2

[woven sigil]

Is this the same for others

[dense musk]

@hot inlet i have the same problem, the solution for me is launch those stages and leave. When i start the lvl the cutscene appear and save on memorys after that

[ivory creek]

I've got a rally request mission to get 35 perfect victories, but it only registers on normal non-event maps. Hard mode, event stages, dailies do not count. Is that supposed to be intentional?

[hollow kraken]

@hardy crypt Hm....odd. Haven't received anything such as that from other players either. But you can report it if you'd like

@woven sigil You'll need to contact customer support via email w/ your account information and screenshots of Juno so they can look into it for you and get it manually fixed

@ivory creek Supposedly, it is

[ivory creek]

Guess I'll run the 1-1 ambush with 0LB fodder to waste the least oil.

[woven sigil]

Ah ok, I just wondered if it was a common thing or not, I'll go do that now. Thanks!

[dense delta]

. The text Changes tho, when you got the Cutscene. Is this intended?

[hollow kraken]

Hm?

If you're talking about comparing it to the other user's screenshot, you just have the name of the cutscene unlocked. Theirs is just telling them the requirements to unlock the cutscene

[hardy crypt]

@hollow kraken how do I even report it? I thought I just need to report it here

[hollow kraken]

!bugreport

[rocky willow]

Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:

Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues

[hardy crypt]

also ain't them still in holiday?

[hollow kraken]

Steps to reporting are in the above bot message

And nah, they're back from holiday now. But even if they were, reports should still be sent in

[hardy crypt]

urghhh

need to sign up....

[hollow kraken]

No, there's no need to sign up or anything. Just follow the directions in the bot message Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you

[hardy crypt]

hmmm

[hazy bramble]

!feedback

Uhhhh

Idk how this works

! feedback

So basically I got kicked out of the game because it said my client is outdated but when I get back to the game to update it, the game basically stays in update screen and resets itself whenever the bar is full instead of finishing the update and starting up the game

[hollow kraken]

Try restarting your device, using a different network, restarting your current network, as well as clearing AL's cache

[hazy bramble]

sure thanks

I tried the first three but eh no budge

[serene burrow]

you also do the !feedback directly to @rocky willow
like, you DM the bot

[hazy bramble]

If I clear AL's cache, is there any thing I would lose?

[serene burrow]

well, you need to redownload quite a lot of game data

[hazy bramble]

Fucc

[serene burrow]

but progress and the likes should be kept

especially if you already bind your account

[hazy bramble]

Finally it got fixed

Thanks dude!

[serene burrow]

congratulations

[cloud stratus]

were the patchnotes supposed to fix these? It said it fixed event cutsenes but I still don't have 'em

[hollow kraken]

You need to do the stages one more time to trigger them

[cloud stratus]

Oh ok thanks

I'd appreciate if things like this would be in patchnotes next time maybe?

[buoyant sable]

I was about to check here to see if I had to redo those stages, good thing that is the case for reunlocking them I guess

[frigid lake]

🤔 got disconnected, tried to log back in; After that it said I was in another device and then this popped

[raven topaz]

restart your phone

[simple oak]

It's kinda weird how the water on her left cheek behaves when we move her face. Is it intended ? It kinda ruins it in my opinion
It also happens when she moves her face during her own animations, to a lesser extent though.
https://i.imgur.com/gDPUpB3.gif

[fossil condor]

Is that supposed to be water or is that refractions of light?

[simple oak]

I don't really know, but even if it's light, it still seems weird.

[hollow kraken]

Yeah, that just seems to be the reflection of the water from the pool

[hardy crypt]

chapter 3 of Zara side mission

[hollow kraken]

That one is known iirc. I'll have to double check

[frosty gyro]

yes it is

[reef basin]

I got stuck in the ship detail screen. Tried restarting the game, didn't work.

I can't enhance or lmb because it just froze the moment I tap on the ship

[hollow kraken]

Try restarting your phone firstly. If that doesnt work, try a file repair from the settings menu in game

[static nebula]

In action is too big and there’s usually two ai ships per sortie but another just spawned in after

[honest solar]

D3 has 3 sirens per design

[buoyant pike]

The mission that tells you to get 3 stars on B1 even if you get 3 stars on B1 you cant claim the reward.

[placid horizon]

did u claim previous rewards?

[static nebula]

And it disappeared

I didn’t touch anything for the past few hours or there’ll be a change

[silk lance]

Is the sort menu supposed to be a blinding white?

[hollow kraken]

It's known that it has some odd textures going on

@static nebula So to clarify, 3 of the AI enemies will spawn randomly and then one will also disappear after leaving it for a while?

[static nebula]

So this is the story

The top carbiniere and littorio has spawned first

After I somehow lagged, the 3rd one on the left has spawned

After I left the game, the top one has suddenly disappeared

[hollow kraken]

Hm...perhaps the Carbiniere had actually moved to the left side of the rock (which would make since it would go target your other fleet) but you just didn't see the movement due to the lag. And the lag also created a phantom one due to the desync

[static nebula]

Must be that

Thank you

But wait

If I didn’t move

How would’ve had moved

Since it takes 2 moves for ai to move

[hollow kraken]

Hm...not sure That was just a guess from me as it sounds the most solid but I can't say for sure

[hollow galleon]

HELP

[hollow kraken]

Try restarting your game and device just to try that firstly. But most likely it's corrupted files in which case you'll need to fresh install if you have your account bound to FB, Twitter, or Yostar. Or if you don't have it bound, do a file deletion (steps for deletion are in the pinned Google Doc in #tech-support)

[serene burrow]

try restarting your phone

[hollow galleon]

.

nothing helps

[honest solar]

Per what Toaster said above, have you tried to reinstall the game yet (assuming your account is bound)?

[hollow galleon]

yes i reinstalled the game

[hollow kraken]

Sounds like you're perhaps downloading w/ a really unstable connection. I'd say try it w/ another (preferably stronger) network. But for any future questions, they should be moved over to #tech-support as this isn't a bug but a technical issue

[warm fossil]

Not sure if this is a bug or I'm doing something wrong, but I haven't got any mission progress for using Illustrious in B2

[fossil condor]

just to make sure, you're clearing the boss with her in the fleet?

[warm fossil]

The ship needs to be in the fleet that defeats the boss, not just one of the two you use on the map?

[fossil condor]

yes, I believe so

[warm fossil]

That is not obvious nor expected 😦

[fossil condor]

Yeah, it caught me off guard too at first, might need a small revision to the mission text if possible

[warm fossil]

I cleared all the mobs with her fleet

Probably didn't do the boss though

[fossil condor]

there's some implications that sorta indicate that you're supposed to beat the boss with the word "Clear", but it's not 100% clear at first

[serene burrow]

don't forget to MLB them

[warm fossil]

I mean it makes sense in hindsight, since there was the event preceeding it to level them. Thus you should actually have to use them

But I did not equate clear the map to defeat the boss

to me that's everything up to and including the boss

[honest pumice]

well it also says "shipname must survive the battle" so it's assumed they have to fight the boss. i fought the boss with the ship in question on a whim and i guessed correctly. but ya it should be "defeat the boss" not just "clear"

[serene burrow]

indeed

probably character limit forcing them to use "clear" instead "defeat boss"

[trail shale]

I'm having this bug that wont let my unequip badges

[frosty gyro]

press show highest

[indigo delta]

Anyone else on android getting notifications of things being complete when they're no where near complete? If I swipe them away they just reappear. It's happening on my phone and Nox.

[trail shale]

That fixed it, thanks!

[frosty gyro]

@indigo delta whats the things specifically?

[indigo delta]

Commissions, class room training and research

[frosty gyro]

they tend to be early due to some strange desync

[indigo delta]

I get a notification saying it is done. But in-game they normally have 3+ minutes left. Sometimes it will show as complete, but the game gives me an error if I try to accept it.

It seems to be related to having the game running in background. Like the timers or something go faster than it should be.

[frosty gyro]

if you restart it shows you the real timer

yes its a desync so it just doesnt match up anymore

leaving games open for long periods of times tends to do this

in the background though its less noticeable

[indigo delta]

It's happening worse for me if it's in the background. Timers work fine if I leave it open on home screen.

Can't really leave it open though. This game cooks my phone for some reason.

[honest pumice]

sounds like an issue with the phone. mine doesn't heat up like that. the most it gets is luke warm.

[junior dirge]

pretty sure this bug existed since the new UI, will this ever get fixed?

[jovial loom]

@woven sigil
Thank goodness I am not the only one to deal with that. Yes, that is a problem I also have. No contacting Customer Support doesn't get you anywhere. It's been over 10 days for me and no reply.

@hollow kraken Customer Support is pointless with that Juno issue.

I'd suggest stop recommending it because it literally goes no where.

You get silence or a automated, dismissive reply.

This seriously needs a actually bug report. Because it's clearly not isolated.

[woven sigil]

I talked to a friend too and they had the same problem, tho two others did not, I dunno why some are getting it and some aren't. Hopefully the more people that bring it to their attention, the more likely they'll do something..

[jovial loom]

Glad to hear more people are having this issue then just myself. That's relieving to hear honestly.

But ya. Emailing Customer Support is a dead end outcome and I am speaking from experience here.

[hollow kraken]

We have reported such an issue where only certain people didn't get such a cutscene before and the response from the team was (and I quote) we need send to player by manual

[jovial loom]

"we need send to player by manual"?
What's that even mean?

[hollow kraken]

They need to manually get it fixed for your account on the backend

[jovial loom]

Well they are failing at that then...

heavy sighs

Because like I said, 10 days now and no reply outside of "How we can help you" when I literally included everything in the first email. Which leads me to believe a bot replied and not a actual person...

So concerned they are ignoring the issue and hope it goes away because doing it manually would be too much work for them I can imagine.

[severe nimbus]

Why can’t you place the bridge from the new dorm set over the river? Is it the same on JP too?

[jovial loom]

The fact that the Moonlit Overture Memories are still bugged out and locked for those who actually unlocked them, months later after is became a issue (the new UI patch caused it), shows they'd rather ignore such bugs their game is suffering from and just keep chucking out content in hopes people get distracted and forget about the said bugs.

It's just...disheartening..

The Moonlit Overture Memories being locked is a known bug and I know that, but it's been a "known bug" for months now.

New UI update was back in March or May is memory serves me right. We are past the middle of September now.

Like uhhh...hello? McFly?

[honest pumice]

um... daragoth you do realize that you're not the only one with the issue right? the CS team has been away for a couple of days now so they're bound to have a backlog. and yes i'd imagine them needing to manually send it is gonna be a lot of work and rn they're focused on dealing with account and payment issues and EN needing to finish catching up with cn/jp.

[severe nimbus]

It’s the last 2 cards, they could just give it to anyone who’s unlocked 7/9 of the memories but not those last 2.

[oblique fjord]

I don't know if this is the correct place, but Littorio has a line, that has a lot of mistakes

[hollow kraken]

Nah, this is the correct place. I don't even know what happened to that line

If you don't mind though, please report it

!bugreport

[rocky willow]

Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:

Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues

[jovial loom]

@honest pumice What issue are you referring to? The one about the Juno Memory or the one about the Moonlit?

@hollow kraken Also I can't get a screenshot of it because they get killed too fast but the names of ships in the current event are still in what looks like Chinese. They are the generic ships and not any Siren or Ship Girls.

[frosty gyro]

juno is special case moonlit is everyone

[jovial loom]

I know that but which was LFire referring to?

Which is where I am confused.

q_q

[honest pumice]

the juno one.

[hollow kraken]

I haven't noticed anymore after the hotfix and I don't seem to recall anyone else having them If you do happen to see them again and ideally get a screenshot, please let us know

Or at least a screenshot of what the ship maybe looks like(and what map it's on)

[ember merlin]

[tender minnow]

Ummm

I've got a

situation

I don't think it's a big deal

but it's odd nonetheless

I'm not sure how to screencap this but

when I tried to move akagi to fleet 3 this happened

it says Akagi's in fleet 1 but I just added some ships to fleet 3, adjusted her equipment, and sent her on the daily with no problems

I'm going to see if it stays after this battle

if it does, I'm going to test it on a map

[hollow kraken]

Hm...well we've know that it's possible to duplicate ships across formations b/c that error has been around for a bit. But do you happen to know how it happened exactly?

[honest solar]

I forgot this was a thing today, so I checked just now and I didn't make any progress on this goal today. Spent all day in D3, and ran w8 Hard mode as well

I'll try to check again tomorrow if it's progressing, but mostly sharing in case anyone else was having problems

[hollow kraken]

I'm pretty sure it's only counting normal, campaign maps. So no event maps or HM (at least iirc from other players reports) I'll be asking about it to see if that's intended or not here

[small knot]

Counted for me, and I've only done D3 today.

[sand berry]

Even after beating hard I still have that missing "Clear AS2 or CS2" memory

I went back and re ran C2 but it didn't trigger it

I went and started normal and did what I assume was the AS2 map that ran before A2, and still didn't trigger it

[buoyant sable]

Did you dl the hotfix? If anything close and restart the game and try running A/C2

[sand berry]

I did

the other missing memories filled in since they were for the actual map like D2

not the 1 time map like CS2 (thats what that map is right?)

[buoyant sable]

Did you clear both AS/CS2?

[sand berry]

are those the 1 time maps that run right before unlocking normal A2/C2?

if so then yes

I diddnt have normal mode cleared so i tested it and ran A1 through A2 and it didnt unlock it

[buoyant sable]

Did you also do it on C1 and C2 as well if so I want to say you may want to report that

[sand berry]

hmm, looking at the wiki it says AS2 and CS2's unlock requirements are to beat A2/C2, do they play after it clears?

[buoyant sable]

If memory serves try clearing either one if you haven't to see if the S2 map will pop up

[sand berry]

ok my c2 has been cleared already so im going to try clearing a2 now

[buoyant sable]

Okay I hope that will work then

[sand berry]

Thanks 😄

[sand berry]

@buoyant sable That did it, clearing A2 opened up AS2 where A3 would soon be and it unlocked the memory. Glad I diddnt clear normal yet (or maybe it wouldnt of still been locked if I had already cleared both normal and hards AS2/CS2? Who knows).

[buoyant sable]

@sand berry

Well if anything glad it worked, I'm hoping it was because of the hard mode not registering at all was the cause of it

[rose jungle]

Voting closed early???

[frosty gyro]

for online or ingame?

[rose jungle]

In game

[frosty gyro]

cant be, I just voted

[rose jungle]

Isn't it supposed to be till 23:59:59?

[frosty gyro]

yes, and I just voted

so its not

can you show me what it shows on your screen

[rose jungle]

No matter who I press nothing pops up

[frosty gyro]

try restarting the app

[rose jungle]

Restarted when I was speaking here

Still nope

[frosty gyro]

can you open log mode and send a screenshot?

how to enable log mode is in pins

[frosty gyro]

can you try clearing cache?

[rose jungle]

Ok

Cleared cache, still the same on vote screen and here

[frosty gyro]

[rose jungle]

If the system could just give my last 20 votes to Portland for me I'd be happy

It is because the daily login reward screen has started to pop up early for my game?

Not that I claimed anything new from it tho

[frosty gyro]

you may be experiencing a daylight saving desync

[rose jungle]

But I already restarted and cleared cache

Should I redownload the game?

[frosty gyro]

unfortunately it may be too late

[rose jungle]

Yeah......

Ah well its not like 20 votes changes anything, but I really wanted to give her all I can

[patent flicker]

I didn't get my Hard Mode attempts for today!

[raven topaz]

relog

[silver geode]

for me, it says the event has ended, is that true?

[raven topaz]

voting?

[silver geode]

yes

[raven topaz]

ja, this round is over iirc

[silver geode]

oof

[timber jasper]

But in game panel says it lasts till 23.09.2019 23:59

And I'm still getting points for clearing maps

[buoyant hemlock]

I obtained Juno's skin, played all the minigames and visited shrine but still don't have the memory. Just noticed. And apparently only me

[autumn ravine]

Didn't get the 1st anniversary chat style

I have Avrora and used her item

[hollow kraken]

@buoyant hemlock Please contact support via email at [e-mail] with your account information as they'll need to manually fix it for you
@autumn ravine So you collected it from your mailbox then used it from your depot?

[buoyant hemlock]

[autumn ravine]

Yep, @hollow kraken

[hollow kraken]

Can you take a picture of the item in you depot?

That is, after you click on it

[autumn ravine]

holy fucking shit never mind im just -9000 iq

this conversation never happened

i mightve not activated it

possibility

[wooden sky]

So is it really over or something wrong with my game?

[glossy rain]

Meowofficer justice rank 3 effect (fleet swap) has a weird text popup when i active it

it does still swap i just wanted to point out the text

[hollow kraken]

And I'd assume it's like that every time you use the skill?

[glossy rain]

YES

caps sorry

[hollow kraken]

Gotcha. If you don't mind, please report it via Belfast

!bugreport

[rocky willow]

Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:

Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues

[glossy rain]

allright

[stray locust]

Popularity poll event has ended, even though i still got support cert from stages

My concern is the red number 1 on my home screen which i can't seem to get rid of

[hollow kraken]

Most likely will just need to wait for the next stage of the event (which will be on the 19th)

[stoic anchor]

Is Shiranui's new skin supposed to have this background?

[hollow kraken]

Hm....

Possibly but can't say for sure (and it does seem pretty out of place). I'll see what I can find out

[stoic anchor]

There is a background switch you can turn on and off normally

But as you said it just seems.. unfitting

[tribal quail]

Is it normal for these mines to advance?

[raven topaz]

huh

[tribal quail]

Instead of staying in one place, the underwater mines move forward

[raven topaz]

you're literally going forward

through them

[tribal quail]

I'll send another pic of them overlapping

[stoic anchor]

I noticed it too, thought it was weird as well

[tribal quail]

Also now the boats pause for a second when their bar goes full

As you can see in this pic, the Mines are out of place

[hollow kraken]

I see what you mean, but I can't remember if the mines have always behaved that way

[brave viper]

Syren at A-1 still here

[honest solar]

Isn't that intended for the first map?

[coarse dawn]

Uhm so this is happening for me. Im progress locked even though the voting period is still up

[hollow kraken]

Group A voting period is done https://cdn.discordapp.com/attachments/468804420801527810/623487488664535041/unknown.png

Next period is on the 19th

[coarse dawn]

Ahhh i see

[foggy dove]

The mines and production boats are static and only move with the map not themselves

So it's intended behaviour

[supple quarry]

today enemy ships are moving in safe mode. is this a bug?

[hollow kraken]

Safe mode doesn't stop them from moving. Clearing mode does. Make sure you didn't turn it off

[supple quarry]

where is the option? I was farming C3 in threat level safe( of course, it is cleared). but today, they are moving

[hollow kraken]

It's right here

[supple quarry]

ohh. thanks

[simple oak]

For the submarine mission I noticed that as well last week ( not done this week yet ). While I didn't really paid attention to the mines, I noticed that the ships were moving backwards a little, as if they were following me, which had never happened before.

[foggy dove]

Nahh

[honest solar]

Huh. Today, I did make progress on the perfect victory rally condition from D3

[feral reef]

Voting is over but the ping doesn’t go away

[hollow kraken]

It should ideally be fixed when the bracket switches over after maintenance

[feral reef]

I guess I can live with it.

[proud nymph]

are we supposed to be getting this still https://puu.sh/Eihl0/02d2488a99.png

[main compass]

Uhh.. Zara is now an amputee?

[cloud stratus]

When I was upgrading my Meowfficer talents it showed two skills on level 2 even tho they were on 1. Unless I'm starting to see things.

[honest solar]

Do you have screenshots?

[true gazelle]

some skills start at lvl 2 right away i think

ive checked it and some cats at lvl1 have lvl2 skills

no bug

[cloud stratus]

no i was confused

@true gazelle no, after the "choose an upgrade" window they were 1 again

[true gazelle]

hmm well if its like that then it shouldnt be intended

[cloud stratus]

I looked at it again and it now it makes sense to me...

[hollow kraken]

No, it's intended

the upgrade screen will always show the upgraded version of the talent

to give you a look at what you'll get if you do upgrade it

[buoyant sable]

Some Meowffecers do come with a random rank with their skills but are no higher than rank 2 though

[true gazelle]

i need to understand questions better never thought he was talking about the upgrade screen

[rough meteor]

Is this a bug

I press ex

[hollow kraken]

You have to beat Hard Mode to unlock EX

[rough meteor]

Ok thank you

[simple mulch]

I thought I cleared the board but the boss disappeared, is this a bug??

[true gazelle]

restart game

[hollow kraken]

It's a desync issue. Restart the app

and the boss should appear. Also try going to where the boss usually spawns

[simple mulch]

Ok thanks

[vocal warren]

I dunno if this is a bug or something but it says the voting will end on the 23rd, but I can't seem to redeem my ballots anymore.

[hollow kraken]

The full voting event goes on till the 23rd but Group A ended yesterday

next group starts on the 19th

https://cdn.discordapp.com/attachments/468804420801527810/623487488664535041/unknown.png

[vocal warren]

I see, prolly need to read it again. Thanks for pointing that out

[raven hemlock]

Event Map C3, I cleared 3 times but can't get Gear Design event 1..
Is there a problem in there??

[hollow kraken]

No, there isn't. The blueprints are dropable. That's just RNG unfortunately

Also only 3 clears is a small amount

[raven hemlock]

I destroy all of them

[hollow kraken]

Still a relatively small sample pool But either way, the blueprints aren't bugged. They can drop

Just all depends on chance for ya

[cloud stratus]

this overlaps

[hollow kraken]

It's a known issue

[hasty vapor]

Shouldn't it say "pleased" ?

or am i just very bad at english

[frosty gyro]

has been reported

it should say pleased

[hollow kraken]

Actually, did we ever get it reported?

[south monolith]

U can still get popularity poll points through nodes but u can’t redeem them cuz the event is over?

[hasty vapor]

oh okay thank you

[hollow kraken]

The event is technically still going until the 23rd. The current group (Group A) is finished though. The next group starts on the 19th

@hasty vapor Actually, we don't have it reported it seems. If you don't mind, please report it

!bugreport

[rocky willow]

Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:

Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues

[frosty gyro]

I guess not

even though we’ve asked

probably 3 times not including this one

[hasty vapor]

reported it

It was already reported after all

[hollow kraken]

More like, it was done internally so we didnt really know either

[cloud stratus]

I've done a lot of commissions today. It only counted one, but only after I opened that page for the first time.

If this is not a bug, please treat this as feedback and add it. This should definitely count as soon as the day starts, and not just after you have opened this page for the first time of the day!

[hollow kraken]

Oooooo

is that what it is w/ those missions? People were saying they were having trouble w/ them so maybe that was it

[cloud stratus]

It just starts counting after opening the first time a day.

[hollow kraken]

But regarding your concern of it, there are a couple of events that behave that way so might likely not a bug but we have collected it as feedback before to not have them act that way and to count missions you do before you look at the page

[cloud stratus]

Most missions behave normally from what I've noticed. It's just bad design that you have to look at it every day and then do the stuff.
The Avrora missions counted as soon as the day started. These decisions make no sense...

[hollow kraken]

I'm personally not sure of the decision either

but there have been a couple like that and we've noted down the frustration regarding them

[cloud stratus]

Alright thanks. Gotta go to sleep now.

[fallow ibex]

Seems like a small bug in her lines for flagship fight

[signal venture]

i cant claim it is this a bug or something?

[honest pumice]

not a bug. the voting period is over so you can't claim them anymore.

the next voting period is on the 19th.

[signal venture]

oh i thoug its still ongoing it says 12 to 23 LOL

thanks for the ibfo

info

[waxen shoal]

dunno if it reported or not but zara voicelines dont work for me

[honest pumice]

have you updated your audio?

[waxen shoal]

sry it seems all italian ship audio dont work for me

nvm restarting game fixed it ignore me

nvm

still broken

zara work now lottorio broke now

[honest pumice]

ya littorio doesn't have a voice yet. the others do though.