#bug-reports
1 messages · Page 104 of 1
So just got confirmation regarding Lusty, the help text is incorrect. You're not supposed to be able to engage carriers at all. Staff are aware of the error.
So it's a glorified map obstacle, gotcha
I see. alright

Would Alabama's oath line be considered having a typo in the first sentence, that she both fully says the word 'hugging' and it has an apostrophe in it? Compare to later in the text
Hm....
Yeah, I'd say so. Especially since they use the " ' " to take the place of 'g' due to her southerness throughout all her text
Every time it begins to load the main menu, it restarts back to the Yostar/Manjuu logos, I can't get in the game at all...
What kind of device are you using?
What phone specifically?
Not sure, an android? It's by Vodafone.
I got in the game and was fighting in A1 then it kicked me out and started this endless loop
@kind solstice Known issue
@spark spoke Hm....well since we don't know exactly what kind it is, first try restarting your phone and then if that doesn't work, you'll probably need to try a reinstall if your account is bound (or a file deletion if you don't have it bound)
@hollow kraken Yeah, I'll try somethings, hopefully it's only on my end, thanks.
@hollow kraken Restarting my phone seems to have to fixed it, sorry for bothering you.
Oh, no problem at all. Glad to hear it's running again for ya 
The old content that was said to be removed in patch notes was not removed I still have access to the banquet. Vote poll qualifiers. Sparkling battle star. New dawn
just want to ask but they still haven't fix taihou skin res got lowered right?
if its still there then no its not been fixed yet
@mental vector it might've been left there on purpose for some odd reason but you can go ahead and report it if you'd like so we can get confirmation
!bugreport
Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:
Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues
Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:
Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues

i cant attack lusty despite her and the boss fleet being the last two on the map 
o
i read up
sorrie strudel
No worries 
My screen sometimes becomes white but interface is not and game continues
Is this reported?
Yeah, it is. It's an old bug but we unfortunately dont know what causes it yet
a restart can fix it in the meantime though
Yepp, that exact one
Is there already a bug report about the New Dorm Set (Sardegnian Scene) not showing anywhere in-game (except in the changes notice) ?
Where should I report gem packs being mispriced?
@real crescent the set releases on the 15th of September
Ok, that was not stated in the in-game notice
My Cat Lodge keeps getting a ! - anyone else having that problem? x.x
Known bug, Magi
@real crescent https://twitter.com/AzurLane_EN/status/1171725069539663873
ty ^^
Ok
known issue
Bruh moment
It's possible that it's intentional, and is supposed to imply that she's drunk and slurring her words
i was thinking the same but just to make sure
Cant seem to engage the aircraft carrier even when all fleets excepy the boss are gone
you can't
this guy
since the help text in the game is incorrect
So we just gotta ignore this fleet for now?
Well yes
Need to redo whole A3 because some error messege "combat could not exist" ...
Common bug 
oof
I saw others with the white screen
but not ones that had all the other stuff on there too
Yeah, it's a known thing. For now a restart will fix it though
Just got "combat could no exist" and lostball progress and now get more error messeges

Is there a problem with a3?
Doesn't seem like it. A lot more people would be coming here about it if they were. Try restarting your game and device firstly to see if that helps it
I'm sure this has been reported already but, C2 boss fight crashes when York* appears, any fix?
Try restarting your game AND device as well as clearing your cache. If that doesn't work, try a file repair from the settings menu in game
Ok ok i'll try it, thanks
probably not a bug, but there’s 2 different arts of littorio and the one where u can see her whole body is missing an earring (plus the slight style change is noticeable)
Hm...they do change art every now and again to take out obstructive items (such as Shoukaku and Jean Bart) but I don't see why that would apply for Littorio
If you'd like, you can report it just in case
!bugreport
Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:
Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues
Is the 48 day B/D map lock intentional or did the devs forget to adjust the timer for the event coming out on Wednesday? Usually it only lasts 24 hours.
It's intentional. It's also listed that it comes out on the 13th in the patch notes
Found a bug restarting fixed it tho
Nooooo....
pretty sure this is known
its desync due to scrolling too fast
there is no other enemy fleet alive... why can't i engage her ?
Per multiple postings, you aren't intended to and the in-game help text is misleading
the in game help is an error
pretty sure "relly" is supposed to be "rally".
New bug found every once in awhile when I open the HQ button that little strip get stuck,, in images
Nope, known bug. Just happens sometimes. Restarting the game will fix it.
Ok it has happened to me 3 times today
known bug? cant find the new dorm set
Not out till the 15th as per patch notes
No worries 
Rainbow Bulin?
Odd. It was like that for me just now but when I scrolled down and back up it's back to normal 
Let me check if it comes back after a restart
Nah, don't seem to. Probably just a small hiccup where it takes the border from the medal or something but can't say for sure 
I just checked the known bugs page and didn't see it, so posting here.
I'm unable to complete any of the 3 star event missions (I have 3-starred A1, A2 and A3), and none of the green Pt missions with York/Ajax/Illustrious/Warspite
I have already tried restarting the game
Are they max limit broken and are they in the fleet that kills teh boss?
They are Max limit, but were not in the boss fleet. Thanks for that clarification. However, the 3 star missions are not completing either
Can you screenshot the missions that are left in your task? And as well as the map to show that they're 3*?
Ah whoops, I just noticed I miscounted on A1, and it was 14/15. That's my bad, sorry to waste your time.
No worries at all. Glad it got solved 
Is it possible to get a clarification in the missions that the ships must be in the boss-killing fleet? That was definitely not clear
These floating hands are a know bug (?)
Oh, thanks
as one may be able to see
When going to battle with Littorio as flag ship her speech bubble appears at the start of battle but the text doesn't
Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:
Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues
steps for reporting
!feedback
dm her 
if you'd like to report a bug please send me a direct message with !feedback send her a direct message w/ that command
I can't login, 
It won't let me in
head to #tech-support ? 
Actually I did 3 star the entire A map and was that ship supposed to drop when you get three stars on the whole A/C and B/D, or do you have to have three stars for both A/C and B/D?
everything the en translators has changed is a bug

It’s as well as. You need both
Okay since it says that she was rewarded, or was it that she was a drop on A/C4 and B/D4?
it should really just be Clear maps A/C and B/D with three stars (currently, besides past experience can't tell if B/D need to be 3 star'd)
Okay I feel like I may of misread the initial patch notes when they started maintenance
Yeah, it probably would've been simpler to say that but at least it's giving the correct requirements to get her 

Yeah and looking at the progress to get her it feels like it's not showing any progress though which might be why there is a few complaints about that part too

dont recall that ever being reported 
or brought up
so we cant really fix it without knowing
can you try a file repair in settings though?
it looks like it may be on your side
Nah. It actually is a problem with her skin. We do have it reported though
i reported it again
for that specific bug


Ye. Check under "border" and it should pull up 
wonderful
shouldn't it be "pleased"?
I didn't capture it on image cos it was too quick but ibuki l2d has Chinese text in her speech bubble
Bache doesnt talk
bache isn't voiced yet
iirc she doesnt have voice yet
I did challenge mode a few hours back and it doesnt seem to place me in the rankings up until now
Also, all the scores before maint was removed even though the rotation hasnt changed yet
About the enemy carrier, "cannot be engaged until ..." suggests that I can attack the carrier after I destroy all the escort and air squadrons, however, the carrier is still not targetable after clear everything except for the boss
Known, you're not suppose to engage her, the help text is incorrect
idk if this is a bug but i cant vote for anyone in the poll
ingame
is the popularity poll broken? I vote, but my tickets are still there, and the ship's amount of votes don't increase
because that event ended
there's a new poll
yeah, I know
for the new voting event please refer to #game-news
@warm cave same thing
no, kawa, there supposed to be in-game part as well
I thought you JP, not EN 
cannot vote aswell
this whole damn month im getting like half the info ive ever gotten before
clicked vote still doesnt show
well, I personally don't even have it 
@fallow niche something went wrong here
I thought it was only web
it's the event tab for the old event
It's qualifiers for me there
I see web rankings
thats the old screen
I have the new one 
there's a new button so i guess it's supposed to stay
I am well aware it's old
that's literally what I'm saying
mine thes new one
I don't have new
and i cant vote
im not that dumb res 
did you restart, @north flume?
we also get these recaptchas with placing chibis again
But I cannot use them
you can always count on res to restart tho 
I have 3 stars on all the A1 maps but they don't give me Trento
Could be server overloading with all the peeps
@buoyant hemlock you need to get b iirc
yes
@buoyant hemlock you need 3* on the whole event
anyway, PoW pinged aki, so just wait till he sees and answers
no its a/c or b/d ?
yes, cos you finished part 1 and part 2
as in
3* whole event
wait, that sentence makes it looks like you have to clear a b c d?
:notlikeduck:
A or C, B or D
@cloud stratus @bold remnant of Wales ok, thank you very much
a or b works
a and c does not
a b c d works of course but you'll get it before you reach the 4th map prob
@north flume Thanks
After the popup "You received a certificate ..." when you press Go on that popup and you finish the "minigame", The popup still is there, if you press Go again it just disappears and does nothing.
This used to disappear after pressing Go the first time this was around.
The Qualifiers Comeback doesn't seem to update.
@warm cave what's wrong?
We cannot spend certificate points
It doesn't add the voted amount to the total nor does it deplete the tickets
I can't vote in game
after pressing vote the window disappears but tickets aren't spent
just cancel the voting, looks like everyone except amagi won't be counted lol
error on oxy's side it seems
I just downloaded the new patch note, and these chinese words appearing and still… I can't spend my voting tickets
did you download with data
yes
many people are unable to spend tickets
can you try a file repair in settings
with wifi
mine looks the same now
ugh what a mess this is
It happened to me too
this one pretty fair imo, I don't know if this connection is crap for some people
Also, going to the web rankings for Qualifiers Comeback causes infinite loading
im not having that issue
pressed "go to web rankings" and it got stuck in loading loop
Oh yeah mines doing that too
What is this mess
Are they even testing those updates on EN before releasing? 
lets keep comments to a minimum 
all issues have been relayed
someone with infinite loading, can you please get a screenshot of log mode while it loads?
check pins for how to get log mode open, thanks!
I don't mean to be mean, but I feel like in recent time there are more and more bugs and or untranslated parts of the game with new updates.
its generally the same
it's actually less compared to what it was
I think you’re just becoming aware of more and more 
It has always been like that on day 1 of every major updates
yes, it feels less
yeah web rankings and voting doesn't work for me either
at least this voting problem makes me forget the fact I'm still missing formidable after 200+ cubes. thanks game!
someone with infinite loading, can you please get a screenshot of log mode while it loads?
check pins for how to get log mode open, thanks!
infinite load screen or just doesn't use the ballot tickets
im not able to open the log on my emulator
Don’t think I can either
:notlikeduck:
Followed the instructions but I’m on iOS so idk
pinch the left side and put a finger on the right
all phones can do this
being on ios has no difference :p
hmm 
pinch the left side and put a finger on the right
other way around, but yes
you made it sound like 2 actions in order
awesome thank you
It kept opening the side screen, that’s why it was being dumb
there are 2 errors in that log
the first one shows the full thing
thanks though have sent both in just in case

I had the bug with the polls aswell. However it resolved itself after update. I still have the screen where everything is Amagi
Devs have found the problem and hopefully fix it soon 
There's a new update and it's working now
wild
wonder why that is

glad it is working for everyone
now hopefully those connection issues are out of the water too
shouldn't the comma be outside of the quote?
grammatically, it is always before the quotation I believe
after? i think the "but" should be a new part of a sentence:
They say that ".......", but ......
no, this is correct
commas go inside by US standards which are used by the translation team

The cutoff reported last time is still present as of the time of writing
was not fixed
York's retrofit mentions auxilliary gun, however she still has a torp slot after retrofit, no aux gun.
All cruisers have a default aux gun, gun-cruisers just able to change it
skill refers to that gun
Is this the same for everyone?
@north flume many thanks.
Are the packs in store level locked? I bought the level 50 pack for 2000 gems before I was 50 and was under the impression I'd receive it then. Reached 50 and got nothing?
Can someone take a look at this. Normal commissions work, limited commissions on the other hand
Did you restart your game?
The Urgent Commissions seem to act weird in general when the game removes them upon the timer hitting zero, as indicated by the flashing
hmmm I see
Switching tabs usually fix it
Yeah
hmm souka
uhm ... I'm missing the new furniture in the dorm shop
The new furnitures aren't out until Sep 15th
Zara story questline has this in it
I am unsure whether that's the one reported in #known-bugs or not
@weak helm @hollow kraken well, ingame patch notes don't state that ...
also: why? makes no friggin sense
They do that a lot w/ dorm sets. Reason why?
need more time for it or something but can't say
I guess because the baseball set is still active?
last event dorm sets were available the day the events started, IIRC
and it wouldn't be the first time we have two time-limited sets in parallel
No idea then
@mental vector That one wasn't reported it seems. If you don't mind, please report it
!bugreport
Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:
Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues
How am I supposed to describe something like this 😄 can bot accept images?
It will guide you through step-by-step once you message the bot with !feedback

Google search didnt seem to help (or I'm searching the incorrect terms). Have also restarted, attempted the repair option, cleared cache, not keen on uninstalling and reinstalling. Can anyone please assist? Can exercise and sortie chapter 1; but can't do 2+ or operation
Try this: go to your formations screen and clear out all the ships in it. And then replace the ships in your fleets and try again
I don't think a report would be necessary since it's not really a issue, but just to notify that the blueprint drop preview screen for the event stages lists the blueprint in the wrong order ( It goes from highest to lowest rarity usually, here it's the opposite ), just to be careful for next time 
holy cow that worked, thanks so much @hollow kraken
It says the next chapter is in 29 hours, is this correct?
where am I supposed to see if someone used my uid (I'm an active commander)?
in rally request
shouldn't it be shown in the 2 empty boxes?
Gameplay questions should be posted in #gameplay-help 
So I saw the known bug for Zara disappearing as secretary, but it seems to have spread to any other secretary
I can't LB Zara with her copy.
I have two, one LVL 40 (locked) and one LVL1 (unlocked).
When i try LBin the 40lvl one - the list of available ships is empty (if filter is set to "Sardegna Empire| + "Super") or shows just my Bulins. The LVL1 Zara is not showing.
When i try to LB a LVL1 Zara - the LVL40 one shows in filter (as it should) and is locked (as it should be).
Locking/unlocking LVL Zara, restarting the game, changing from phone to emulator does nothing.
Anybody experienced that?
You have Zara as your secretary correct?
Yep
Yeah, you have the duplicate one as the secretary
and you can't use your secretary as fodder so she won't show up
Yeah, that fixed it, thanks.
No problem at all 
is her head supposed to turn like this? (it kinda smooshes and faces the other way like some paper mario shit)
@buoyant hemlock We brought it up w/ staff so we're just waiting for confirmation
@gilded pike Yes it is. All the sprites are 2D so the heads will have no depth and when they turn, they'll be flat

Oh wait, sorry about that, we did get confirmation. It is intentional. That's the background
I deploy less then 12 ships and i still don’t get the star?
Did you have subs deployed?
Nope
Screenshot the battle prep screen that shows all the ships that'll be deployed
if you don't mind
subs count for that in case u did not know 

Wait do meowficers count?
even if they did, its under 12
did you relog to see if it'll submit
I wander is it bug or we really have one day less than JP server? This way JP server has access to +9 monthly login cubes that we don't have.
Most likely they just put the date down differently than how we do. Instead of saying 9/25 11:59PM PST, they put 9/26 00:00. Basically the same exact time, but just said differently. But we can't get confirmation on it right now (especially since staff will be out for holiday observation till next week)
A minute difference is all that I see there
@hollow kraken please do it. As I recall correctly they started maintenance on JP at 14:00 which is 12:00 am of September 26 in pdt when I converted it accoording time zone
Hello Im trying to reinstall The App on my phone, but it always goes up to 80-90 % and then it stops downloading. It switches then "Waiting for WLAN" what makes me wonder because everything is working fine. Has anyone else has the same effect?
Might check with #tech-support
Formidable "return to port" quote has an error
"C-Commander! I am p-please that you have returned!"
("I am p-please" instead of "I am p-pleased")
Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:
Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues
sorry, i dont really know how the bot works
Just follow the steps she list in the message. Send her the direct message w/ the command !feedback and she'll walk you through the rest
Restart your game
if you cant reproduce it, its generally impossible to fix
Where the B stage? I havent get that
it's not unlocked until tomorrow.
I see... Thanks
Yeah, there are some known issues w/ it having weird textures
Justin checking here if there is a known bug with well Saint Louis and ppl trying to get her xp missions done
Got a mate that is using America CLs n CAs and the 1Mil xp bar or % hasn't moved at all
So one thing to say: It rounds down the amount. So your pal would actually need to get 10k experience to see it go up by 1% -- 9,999 xp will show as 0
Oh yea she's done the 2nd and 3rd or so missions so defo a few days have passed
So I'm not 100% sure what could be causing it, she's defo ran enough missions to get at least 1% or the 10k
It's definitely not a known bug. People have definitely gotten Saint Louis (technically possible something in the last 2 days broke)
Would probably need some more details, such as your friend restarting, screenshotting the lab status, and possibly showing fleet comp trying to grind it out
Yea I've gotten that, she's running 2 CLs n a CA, can get the pic if ya want it and I'm pretty sure she's restarted
Yeah, please get the screenshots
Do you know what world / level they've been fighting on?
Those cruisers don't look super high level
She said she's been grinding out 3-4 for Kaga n Akagi for the last few days
Using that posted fleet for both mobs & boss?
And she said she's been using Portland as well so yea 3 ships should have easily at least started the bar to move
This is unrelated, but I've been running into a lot recently.
If I get a ship up to any point where I can awaken them and have XP begin storing, then I close the game, and close all recent programs on both my phone and/or on Nox, then re-launch the game, the given ship that was accruing stored XP does not retain that stored XP and is instead set back to 0/Max.
Pictured below is Shouhou having come back from a 10hour commission with 619xp stored after reaching lvl110. Once I quit the game and clear recent apps, then relaunch the game she no longer has 619xp stored and is instead reset to 0/Max.
Is this intentional, or is this a bug?
They shouldn't be losing XP, but I'm curious if it's intended that a maxed ship gets XP from commissions
I'm of the opinion that xp is xp, despite even pvp xp not counting towards stored xp, but I've never seen commissions do that
@timber cargo If she's been only using 3 ships and been running 3-4, I'd honestly believe she hasn't farmed enough. 3-4 isn't an exp goldmine. It gives a really low amount (only about 300 per ship in my recent test) in the grand scheme of 1mil.
@lucid tulip So, that exp came from a commission? In that case, the bug is that it visually showed her getting exp when she shouldn't. Overflow exp is only from sorties (so no dorm, commissions, pvp, etc)
Yea it's either she's like ya said just not done enough fights yet
okay, perhaps that could be better reflected in the game because it seems a little sketchy that I'm losing XP when it was clearly awarded to her
Or that something is wrong on her account, i told her just to restart her game and do enough runs to get at least 10k xp
So taking a look at the 3-4 XP values -- Worst case using 1 fleet as both mob & boss, and fighting only 1* nodes + boss, if you're using 3 USS CA/CL but none of them are getting morale bonus, nor getting MVP, I'm seeing the following:
((3 x 255) + 377) XP x 3 ships = 3,426 XP per run
doing 3 of which gives of 10k xp, which should be 1% of 1 mil
I think most of it is head scratching
@lucid tulip Yeah, if you don't mind, please report that you're seeing that visual exp being added but it also disappears after a restart
!bugreport
Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:
Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues
steps for reporting
ty
Yea, she's done more than enough runs to get 10k xp, the % hasn't moved at all
Weird.
Has she developed other ships previously?
And here's a dumb question: Is Saint Louis currently set as the active ship to develop? Like, she didn't accidentally swap to Monarch or Roon or someone else?
Might have to ask that when she responds back to me, this is her first ship as well so thought maybe she was missing something at first but nah everything checks out but I'll check on that if she's accidentally switched
Nope, impossible cause it's the only ship she has access to, like Vanguard/Main ships acquirements
Ah ok apparently the xp bar started moving now?

Did it, like, retroactively catch up? Or did your friend just run 3-4 a bit more and got it to 1%?
Yea cause she's defo should be like..maybe 20-30%
Nah it's just started
Like the xp bar moving wise anyway
She said she did what ya put here earlier the 3 runs to get the 10k xp, so unless there was a bug or something that's was stopping it from going up cause apparently she's been at it for a bit and nothing lol
Hmmmmmmm. I'm sorry to hear your friend might've wasted some time, but hopefully the fleet setup she's using now will help her make progress. Definitely ask her to keep an eye on it -- Strudel/Kawa/ another feedback assistant might know if there's a particular view of the logging mode that might help shed some light, but if it craps up it again it could be a bug, or might even require CS to take a look at her account (they'd know the proper way to proceed for sure)
Yea no worries I'll let her know to check on it while she's farming the xp, cheers for the help though
My subs should have fired their equipped torps right now, however they have not, and I has only seen the fire at humanoid enemies, while before they always fired at all enemies. They are still firing barrages though.
My subs are high level (95-99) and have purple torps.
Ok my subs seems to only attack the non humanoid ships once they get about 1/4 the screens distance away, while when a humanoid ship is attacked from every range by the subs.
So if the tech support through the email isn't being responsive, what do we do to resolve a game bug/issue?
what is the specific issue
and please keep in mind they take 1-8 business days to respond
and they are all on holiday until the 16th
Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:
Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues
Bulins are only in vichya dominion i think they're fine
Is that supposed to say Light Carrier or is the japanese intended?
CV = Character Voice
Did you just recently enhance them to +8?
A few of them, yes
There is a bug on the change skin button after then ive pressed the repair data button this happened..
@hollow kraken does it take some time for it to register it?
Sorry for the bad English ...
@buoyant hemlock it does yes
Huh weird. Ok i'll just wait it out then!
@quiet snow you might need to reinstall
Yeah I'm doing it now
If it won't work then ...
I'll YEET my phone to orbit the earth
Yeah, as I said in the tech channel, that's the original mini-games pop up still. You didnt actually get 2. The original pop up doesn't go away till you beat the mini-game and then press go
Don't think there's a card for it yet though
weird enough I got to play twice so I got 1100 support point in one go
that is why I report it back at tech support
Can you screenshot the other mini-game then? Bc you only sent one with this instance
it is not cool to get banned because I was flagged to use the bug to get more support point when I just paid for the jewel....
@hollow kraken only that one time
and the mini game girls and direction seems to be the same
So you got to play the mini-game twice and it was the same shipgirls and everything?
The second popup just disappears if you try to interact with it
@cloud stratus that is what I thought at first
never had that, mine just disappeared then
If it only happened that one time, most likely. If it happens again, let us know
👌
I can't seem to add progress for the Ajax mission. I had a fully limit break Ajax on my fleet but no progress at all. Bug?
I did use her to grind on B2
Did you have her in the boss killing fleet?
Ye, the ships have to be in the boss fight and survive it for it to count
No prob 
Some Cesare sprites has 2 eyebrows
Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:
Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues
!feedback When playing AzurLane in Fullscreen mode the Android status/notification bar doesn't get hidden and blocks buttons near the top of the game window. I am using Android 9.0 on a Samsung Galaxy s10e device.
!feedbackis the command you would send to the Belfast bot in a private message / DM to start the submission process- I think that might be device specific issue, cause the android system menu doesn't stick around in the various things I've played it on
Exercise, have illust, sara kai, hood, z23 kai, laffy kai, eugen.
Removed eugen through commissions.
Attempting exercise and put in Monti.
Leave screen.
Attempt exercise again with Monti in fleet.
Entering battle Monti is gone.
So as a part of that, did you actually start an exercise where monty showed in battle?
i gave u the screenshots
And I'm trying to clarify the information you're providing
They are in chronological order, so yes, this happens every time and the screens look as they are every time.
this is a known bug I dont recall the fix thouhj
Simply swapping out the slot fixes it, just wanted to make the report in case it's not known.
That is how it should be?
Yes. In her retrofit information, it states that she loses a torpedo
loses a torp mount to gain a gun mount
And you can't hit modernization until she's at MLB, so thankfully can't end up with a 0 torps loaded situation 
that, also the page always warns you of the changes to their specs, even each of the stats right before you do the modernization, if you take the time to read 
Oh, clear, thanks. I don't read this information. I'm sorry
Didn't see anything in the known bugs channel but before i DM belfast wanted to check in here, if anyone else has had the bug where you get the O for the support points after a stage, but then the window automatically closes without giving you the points and the timer stays in the bottom left like you had lost?
Hm...I don't think anyone has brought up that issue before
and that happens everytime you get a certificate?
not everytime, but its been happing a couple times a day for the last 4 days
*happening
happened 3x in a row just now so i figured id ask about it
Hm...well for now I'd say go ahead and report it for now but it might be some weird desync as no one else has brought it up yet. But better safe than sorry
okie dokie : D
it stucks on my screen, solved by reboot the game
Known bug that occurs sometimes, you're correct that you need to restart the game to fix it
I'm seeing some untranslated text in game. I don't know if it's already known or a major issue but
oh
Yeah I saw it too
Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:
Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues
somethin's fucky
General known issue w/ the uI at times. A restart should fix it
this reported yet?
Yeah, it's an old known issue. Same as above, a restart should fix it
aight
ah
yeah i got the same bug first time i ever seen it
also in addition to the whiteness some ships have japanese/chineses names
@frozen violet It's a known issue #known-bugs
Athough yours does seem to be for a different enemy so I'll get it attached to the report 
My bug report is as follows: No story segments appear when starting B1/D1 or B2/D2
I'll presume the same for 3
So you started both B1 and B2 but haven't gotten the cutscenes?
What is up with the cutscenes?
I got cut scene when i moved to D, but nothing when i starting D1 as well
Okay, so did ya'll see cutscenes at ALL when starting the map or did it immediately go into the battle? Or is it just the memory folder that's messed up?
no cutscenes when starting the map
I saw a cut scene when I moved to the D map view, but nothing when starting sortie
For B1 i got a cutscene. B2 nothing
Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:
Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues
!feedback the Twin 120mm Main Gun (M1936) T3 Design that drops in B1 has dropped on both of my runs, but is not showing up in either my Craft or Gear sections
!feedback is the command you send to the bot in DM to start the bug submission process
does that missing cutscene bug fit more for Battle/Sorties or Graphics/Interface....?
Graphics/Interface
It'd actually be more technical but that's fine
def tech
Thanks for the correction, bug has been reported
Is anyone else experiencing this? It just started doing it today.
@sullen canopy As stated a bit above, it's a known sometimes occurring problem that is resolved by restarting the game.
they got a response in #tech-support
ok thx
double posting
love it..
well i didn't knew where to post it-
@finite seal more of a post for #tech-support but thats either because of your connection or a corrupted file and would need a reinstall
She has her retro art but she’s asking for a retro that’s what I’m talking about
(devs are tesing us man)
Ah that I didn't notice. Maybe foreshadowing her retro coming to EN soon would be my guess.
Probably just either the story was written a lot earlier on before the retro came out or TL liberty to poke a little fun about her retro. But can't say for sure and definitely not a bug
Alright got it 
iirc IRL Warspite was retrofitted prior to these events, so they are remaining accurate to history by showing her retro form. It's like how they show us ships that aren't available yet, but will probably become available during the rerun of the event
It's a known issue
Started B1 but no cutscene
Oh
Proto Bulin has Rainbow background instead of golden on mission list (UR Bulin confirmed
)
oh wait, it fixed itself, idk how it bugged tho
scrolling too fast most likely, it stole the border from something else
this untranslated text known?
I think it's because I completed other mission, it moved Clear D3 up one slot and that one appeared in its place.
@subtle pebble #known-bugs can give you an answer 
oh lol
How long should we expect to wait for a patch?
Can't say for sure
especially since they're out for holiday observation
Why roll out the extra stages and not yesterday
btw, it's all 3 "begin bX or dX" cutscenes. They don't play when you start stage and they don't unlock in memories
yeah, i reported it and had an image showing b/d1 and 2 empty
at that point you can easily assume the same for 3
here's a pic
I think it's new
Nah, it's a known bug w/ the filter selection screen
not in #known-bugs afaik
I will check if the same happens on A and B 3* and will report back if it is only hard mode or overall bug
some people got Trento from doing A and B from what i've heard
clicking on Trento does nothing for you then?
As per the in game information section, you need A/B as well as C/D. Not just one set of them
We know. You have to do either:
A and B
C and D
But bug is that he did C and D and didn't get reward Trento
You don't have to do either set. You need to do a set of both. You have to have A/B 3 starred. A/D 3 starred. C/B 3 starred. B/D 3 starred.
No
You need to do either:
A and B
C and D
Also depending if it counts:
C and B
A and D
He did C and D and didn't get reward
Don't bully Toaster with EN memes, he reads more than most!
guess i'll 3* A and B as well and see if it works...
still can't read
failure is failure
Good question actually, will it work if I complete A and D?
Well go ahead and report it as well if you don't mind. Since you tried relogging as well
!bugreport
Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:
Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues
lustrious is my favorite ship 
Seems like a case of where the textbox is more meant for shorter JP/CN characters. If you don't mind, please report it. Steps to reporting are in the bot message above
not sure if this has been reported before, but on the urgent commission screen, sometimes the whole screen refreshes with the expiration timer on the bottom. it also resets the girls youve selected for the comission, but you can still do the comission if you hit it fast enough. however, this time i hit it fast enough for it to work, but slow enough for it to remove my ships and then start the comission. so currently i am doing 4 full slot comissions but only have 18 ships on comission.
I have noticed a bug were when you start b1 or b2 there is not cutscene like there should be and the memory says that I have not unlocked it but I have started the stages in mocked and I have done them.
@buoyant pike #known-bugs
Oh
Heres proof, the comission is in action but no ships are actually in it
!bugreport
Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:
Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues
If you want to DM the bot, that definitely looks like a new one
i mean its had the same problem of refreshing with each tick of the timer for like months now, i just never saw this new part happen
Nah, that part is an old known visual bug. Not sure of what causes it but reloading the page fixes it
toaster, i DID reload the page
Ideally, I should say. It does sometimes. But it's known
that screenshot is after i checked my dock and only found 18 ships with "in action" on their pics
check after relaunching app, maybe also sync problem
imma restart and see
well that fixed it, but its weird that it stayed consistent on multiple pages
Just finished B3 4-times with Warspite (MLB lvl 120) in Fleet 1 (Fleet 2 finished the Stage), but it didn't count towards the Event Mission. Is that a potential Bug or does the finishing Fleet count?
Warspite needs to be in the fight with the boss fleet
I seemed to have encountered a bug. I wasn't able to trigger the cutscenes for entering the B/D chapters.
Is there a reason why?
Thanks
i 3*'d all C/D maps and can't receive trento
D3 shows the wrong BP drop
Nobody that I've asked has gotten the gold CA gun (the intended gold drop) to drop yet
Keeping an eye on whether the gun is able to drop at all
...the enemy ship's name should be in English, right?
Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:
Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues
If you didn't already, restart your game and double check whether she shows up
@ancient maple #known-bugs
already have
Ah
Then as KMS said, if you could report it to Belfast bot it would be helpful
Name being japanese is #known-bugs
Trento not being awarded upon completion of C and D please report
ill go report it
#known-bugs @paper void
Hello, I cleared today C and D, all the spots are 3* but I can't get Trento.
Why?
no work around for trento fix?
finish up B with 3*
so only need to 3* b1 and not a1- a3 map?
not sure if you will need a1-a3 but definitely b1-b3 needs to be 3* as workaround for now
you only need b1 right or need to do all b map?
all B maps
It's a bug right now. If you're fine waiting, presumably when devs are back in office sometime next week they'll patch it. Otherwise if you want her ASAP, then yeah will have to do the B maps
Just when I spent my last oil on d3 
Oh well
Idk if this is a bug but i have finished D1 and D2 but the sceens for tjose 2 maps are locked
seems like the elites in SP don't have the correct models
From the level, that on SP?
Seems to be only in SP, the other stages had the correct ships
well, the name of the enemy is peacebreaker 
Right, but the sprite on the map is Cesare pasta
yeah but the ship displayed on the map is Littorio
Excuse me I want to ask something
I got same question as @tranquil sedge about the cut sceene is that a bug?
Known
Ok
Just for information, i got Trento when i get a-b-c-d all with 3 stars
I got trento with A and C
No text when Littorio is used as a battleship
@onyx beacon #known-bugs
That bugbhas been reported tho
i cant really get a good screenshot but theres an italian light cruiser eemy (production) which has a chinese name
Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:
Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues
^
so whats the english name of that ship?
Is the skill name pop-ups midbattle occassionally missing has been reported? 
The light cruiser one should be
朱萨诺级量产型 Giussano Production Type
The name is switching from English to ..chinese
Known
some people report a and b working
known bug. 3* A maps to get trento.
it's known
Excuse me if i'm interupting. I've bought a 4.99$ pack gem, but the gems didn't double, and the double pack is still there
Here's my payment history
this is more so for #tech-support 
Hi there, I have a problem with unlocking on of the event’s memory. Even though I had started B1, I didn’t get any cutscene of it, yet I got the ones after it.
#known-bugs currently a bug
i have more like that as well
Has anybody reported that humanoid DD enemies stay in place for a second whenever they fire?
I was under the impression that the circled tile was supposed to be "impassable terrain", just like the rocks. However, I can move my fleet onto said tile even though I shouldn't be able to (SP Map)
https://cdn.discordapp.com/attachments/416833926414204938/622316398705639435/Screenshot_20190914_182159.jpg
Moving my fleet onto it does nothing to gameplay and doesn't do anything apparent (except maybe scrape the hulls of my poor shipfus :feelsbadman: )
the ship name isn’t translated
known issue
@carmine blade so far there has been no report of that specific terrain being passable, can you report it?
!bugreport
Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:
Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues
Alright
It is supposed to be impassable right?
Because to me, it looks like a pile of rocks
So i started a run of C3 and there is no movement grid. I can move around with no limits.

You probably have clearing mode on
clearing mode is on
Pardon me, but I'm not sure if this is a bug or not, is the Carabiniere skin supposed to have the highway background?
When you click on a map, there's a small checkbox in the bottom right side of the window that appears. Click on that to enable/disable clearing mode
Thanks!
@viscid tulip no actually, just send a report
Uh, 2nd node in a row like this
restart
Uh what can Restart do about it? 
restart the game


Is this bug i cant see my own chat portrait in guild member list
did you just set it?
I set 1st anniv portrait border ever since i got it from anniv
can you try taking it off, restarting the game, putting it on, restarting, and seeing if it appears?
ive had the same issue with the wings of freedom portrait
Known issue? Aviation Fleets are called Air Formations. Also, an amendment to my previous message, it seems all humanoid enemies freeze for a brief moment whenever they fire, not just DDs
bugged
That is in the sandy server the construction ship with red and White stripes is not english named
known
known bug?
restart game
ok roger just reporting it hahah
Is it a bug that Formidable's unique background is displayed during battle? It doesn't seem i can deactivate it even in port unlike in the shop preview.
View in Port with deactivated Background. Just the white Border surrounding the oval vanishes.
neither is a bug
only "white border" is a background, so only it will disappear with BG turned off
if you want to remove the oval thing in port view - check "Hide background objects" option when you chose the skin for secretary
How to get C and D closed ?

Trento
I genuinely don't undertstand what you asking, sorry
Why not give Trento?
Clear C then D, or Clear A then B, to get Trento
Idk if that known or not- but if it askin for permission, there is translate error i guess
Oi okii alrite ^^

I was about to ask not getting trento by 3 starring C&D but it's bug right judging from the comments above? Just want to double check and if so can we expect a patch soon?
yes
I see, thanks. Can we expect a patch soon? Don't want to really waste oil on normal maps anymore.
we can't really promise anything
they are away due to the public holiday, so hard to say
yes
And the trento too right?
yep
Oh so you can still do A&B for her
Is rally quest with 10 exercises broken?
Worked for me
I'll need to check on my end, but don't believe it was reported, so might be you
nah, works just fine here
maybe you did it before it reset or something
reset times can be finicky
i have 0 progress with this quest, will check again, after exercises reset
thanks for anwering!
answering*
hope it'll work after that 
oh dear, i have to wait for trento after the chinese holiday...Well I can wait :3
they should be back on monday anyway
How come Zara doesnt have whistle in L2D 
not all the arts have them
Even her Chibi form has it
I just cleared C3, but there doesn't seem to be a clear mission reward. Is this a bug?
I have finished the mission four times already.
Am I meant to get three stars for it to show up?
if you did A3, you already got Clear mission reward...
According to the wiki, clearing C3 has a higher reward
So is there something wrong with the wiki or is there a bug?
are you sure you are checking it correctly?
@fallen canyon You are right. Reward is the same. I was looking at A2 rewards and compared it to C3
🙂
Does it really need one more than that?
Got some question.
- Where are the Stories??? I've already Finished the D Map (i haven't played the B Map)
- Do i need to play the B Map to unlock the Stories???
- D'you guys have any suggestion or solution for my problem???
Owhh, do everyone got the same as me?
yep
Owh, okay. Sorry for borhering
It's fine 
Btw, Thank you for your time & answers
oh fuck, it's bugged
I just did couple of exercises and they didn't count towards progress. i restarted client and no changes
EN translation of this event ihave some issues.
just noting it here before i'm reporting it
top one is CN trough google translate
below is EN one. is this wildly differing meaning warrant enough for mistranslation issue?
never believe in Google Translate
it's from chinese words. google translate can translate chinese easy enough
the top one is the google translated chinese one. the bottom one is EN one
also this should be in #wiki-feedback
no, this is an issue of th game itselft. a translation issue
iunno if the chinese pinyin are accurate as the game one, but the EN one is accurate to the game
story text on wiki is taken directly from in-game files, so it should be absolutely accurate
also maybe it's my lack of english knowledge, but I absolutely don't understand first EN line 
why does SP map show pasta botes in the map but during combat their art turns to sirens?
same question like gmtnt
i mean they are like sirens without siren abilities
yeah they have the same attack pattern like italian ships but have the visual of siren
Is it me or enemy humanoid tend to stop moving when they doin shooting animation
Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:
Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues
oh ok so its indeed a bug, was wondering if i missed a cutscene
well even if it was intentional i would expect them to have the siren attacks
done, dont have a screenshot of it atm tho
that's display bug for all server
is it just me or is belfast shooting the wrong type of ammo?
be more specific?
when i equip triple 155 (he) it fires normal but if i equip triple 150 (ap) it fires he
:/
could you record a video maybe?
and it is ok
that's normal
the "normal type" you see is the secondary gun like almost all boats have
he is almost red color while normal is orange
it is only changeable on gun boats like the USS cruisers tho
on others its just there by default 
thought HE was blue
k

Littorio's speech bubble is blank when entering combat. I noticed that this has been pointed out a few times in this channel, but there doesn't seem to be a card for it still, shall I report it to the bot?
please do
the cutscenes that were not unlocked were not viewed as we were playing B/D maps right?
There is a known bug where certain cutscenes are not being unlocked at present, in any form
it's not just a bug that makes it unviewable in the memories
ok
I noticed the story was skipping scenes
It's intended. We brought it up w/ staff specifically to check for it












