silver geode
oof
#bug-reports
hollow kraken
No problem 
thorny rampart
I found a bug in vampire's voice lines
Vamps normal touch have a same voice as special touch
hollow kraken
Known bug w/ Vampy
hollow kraken
regal pollen
Is the medallion style collection on display bug where it doesn’t remove the old medallion you had on display when it gets upgraded to a different tier/colour known?
honest solar
Not a bug. There's a box there you need to uncheck, says something like "show highest only"
regal pollen
Ooh niiiiceee
glossy zephyr
Medals do not auto-upgrade in the "displayed" list when you have completed the requirements for the next level. Additionally, you cannot de-select a previous version of a medal from being displayed, and you cannot replace them with other medals as they are taking up slots in the display list.
https://puu.sh/DTGcR/e25300b916.png
hollow kraken
Read Eunoshin's above message
glossy zephyr
I don't talk to anyone in this server after the last time I tried to ask a question and was met with toxic replies, rude statements, and general ridicule for a decision I made in-game, so no, we were not talking about it.
small knot
So, did you uncheck that "Show highest" button in the top left corner?
frosty gyro
gilded pike
saint louis is trying to escape. is this known?
hollow kraken
I wouldn't say it's really a bug but rather that's how her CG ends up looking due to her face's position
gilded pike
well it's usually in the frame at least lol
frosty gyro
steep adder
It said victories
dusk mirage
LOL
steep adder
frosty gyro
no worries
dusk mirage
spare mirage
Is this a known bug? Wherever i tap on the screen, ot goes directly at the bottom and keeps on blinking without tapping it
The blue light below
It keeps on blinking there even though im not touching anything
hollow kraken
Haven't seen that before, this is the first it's been brought up iirc. Does it happen EVERY time you get an ambush?
spare mirage
I just used the ambush as a proof that im not clicking anywhere, the blue blink just keep on blinking below at that point
Sometimes it dissapear and sometime not
If foreign object is included, im not using a phome case
hollow kraken
Hm...I'd say try a file repair from the settings menu or possibly even a reinstall(if you'd like) to see if it's just something w/ the install. Just to rule that out.
spare mirage
Well might try that out
acoustic urchin
ships will clip though this box in the dorm instead of being blocked by the box they seem like they are standing in front of it
foggy dove
Its a known bug
foggy dove
Its the latest one in #known-bugs
unkempt tundra
Jesus I'm blind
median sluice
Typo on Bonus
raven topaz
known
umbral quartz
raven topaz
cursive inlet
Has it been mentioned that switching device resets the supply line weekly stage counts?
I haven't tried if it actually recharges, but on my phone it says 1/2, but on nox it was 2/2
outer lichen
is there a known bug about 5-4 hard mode not spawning the boss node?
raven topaz
oh my bad
just restart
outer lichen
that was weird lol, restarted and it spawned, you're right
raven topaz
I thought it was just another "only boss spawned is this a bug"
frosty gyro
should read rei 
outer lichen
what is rei o.o
frosty gyro
desync is when the server dislodges pretty much
raven topaz
outer lichen
ah ok, thanks again!
frosty gyro
wheat palm
I demand justice for Kaga
wheat palm
Is it really tho 
pure iris
If u didnt previously auto combat, auto sub wont be available for you
If i open dmg tab while look at the subs it just shows me the surface ships dmg, not the sub dmg
Although i doubt its a bug
pure iris
The blue one ?
broken cave
anyone? is there the same
hollow kraken
It can happen at times. Restarting will fix it though
broken cave
thanks for ur reply toasterstrudel
shell cloud
Not sure if that‘s know bug but the old medal keep stuck up and cant be remove, is that known? o:
hollow kraken
it's not a bug. You just need to uncheck show highest and you'll see it and be able to unequip it
shell cloud
Ohhh sorry i am blind, i thought that was just kind of sorted sorry >_<
drifting sparrow
my ships wont move
i tap the grid ships whent to home then back still not moving
restarting
fixed it
cinder spire
I have this type of problem. I know its not a bug, but I just wanna show you guys this. I've only encountered this problem when I try to switch internet connections. And sorry for wasting your time
frosty gyro
dont switch internet connections while downloading
hollow kraken
Seems like you haven't completed the requirement for it. You need to clear Ch 3 stages to finish it. You can get the exact number in the "Labs" tab
fallow pollen
Ok
hearty magnet
Are all voice lines in Japanese or are there chinese ones on CN? Hoods skill activation line sounds like Chinese to me on EN, but I don't speak either language to know.
hollow kraken
I'm 90% sure that there aren't specific CN CVs for their client. But I can't say for sure. But about Hood, she's definitely speaking Japanese in her skill activation line.
frosty gyro
there are
only ping and ning hai have cn va
everyone else is japanese
and cn va is limited to chinese client only
hollow kraken
Well there are 2 then. I was close 
hearty magnet
Ha, thanks guys
hollow kraken
Yepp, it's a bug. We have it reported though
edgy violet
well
flint spade
For something I'm going to hear every login time, especially now that she's getting her retrofit, I wish London's login greeting gets fixed. >x<
https://trello.com/c/LYSoJf5y/247-london#action-5c3f5c3512a6e64900b45b55
https://trello-attachments.s3.amazonaws.com/5c182807ba90c73c4eaa3bc1/5c3f5c3584063884147f6502/57665fbfa7a10af2239aee9e5a9ed174/DpNGL81VAAABGVZ.jpg
frosty gyro
asking us to fix it wont help us fix it faster 
sorry! we understand
flint spade
Yeah ;w;
Thanks anyway though!
chrome badge
Haruna is not daijyoubu
void lava
Known bug
patent jetty
wooden depot
Yes it was a mistake, we put a new version maintenance announcement in the game
Sorry for the inconvenience.
wind scroll
dunno if this is a known bug but z23 can fly owo
unreal summit
One of U-101 skills in Chinese
hollow kraken
Hm...that looks like Great Shark's Bite is the affected one. If you don't mind, can you please report it?
!bugreport
rocky willowBOT
Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:
Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues
hollow kraken
steps to reporting
hollow kraken
You just need to follow the steps in that bot message. Send Belfast Bot (the user above my message) the command !feedback through direct messages and she'll walk you through the rest 
unreal summit
I'll try
wary quartz
these skins aren't 10% off anymore, although they should be according to the wiki http://puu.sh/DUjRE/cca9a87cb5.png
unless the wiki's info is wrong
hollow kraken
Wiki info was wrong. The date was only till the 17th
hot inlet
this notification seems to be all kinds of broken
rocky willowBOT
Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:
Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues
hot inlet
Reported
modern gyro
Alright so apparently there's a visual bug with I-168 new
Here is a comparison between the jp and the na skins
foggy dove
Unless you have a comparison of the JP skin in those particular lines, we can't accept it really
buoyant hemlock
uhhh
is she supposed to be able to equip this torp
I thought it turned into a gun slot
hollow kraken
Aux "weapon". She can use either or
hollow kraken
modern gyro
I can't really compare them since I dont play on jp
foggy dove
@modern gyro which lines are the ones in the ss for EN
modern gyro
The "normal touch" and "view detail"
remote tinsel
where did her Gamer Style skin go? 
north flume
where did her Gamer Style skin go? was it even released on EN? 
raven topaz
^
hollow kraken
Don't believe it was
remote tinsel
remote tinsel
I remember buying it tho was i dreaming
north flume
ye, drunk for sure
remote tinsel
intensifies
modern gyro
Oh so it just changed last minute, damn that sucks
hollow kraken
@buoyant hemlock Is it like that whenever a ship enters the bath or was it just that one time?
buoyant hemlock
Whenever
I restarted and tried everything but it always glitches out
with every ship
rocky willowBOT
Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:
Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues
sonic barn
in red spider lily story 1 after enty enters akagi changes into beach swimsuit for a moment
from character point of view id definetly see her doing that after finishing paperwork so it may be intentional
hollow kraken
Known bug w/ the secretary quest
sonic barn
great my work here is done
flat oak
Is ibuki's l2d causing crashing issues
whenever i hit the home button my game crashes and it only happened when i just now started equipping ibuki's l2d
not every time but it's relatively frequent
tranquil rock
Game stuck in tutorial
frosty gyro
is your connection poor
@flat oak if you repair the files or reinstall does it fix itself?
flat oak
idk i restarted the game and then i haven't had it happen since. she takes a second to appear on screen but i'm assuming it's just loading or something
languid jackal
The dupe refuses to show up when I want to LB my SS
hollow kraken
Do you happen to have 168 as your secretary?
hollow kraken
More than likely. You have the dupe as the secretary
grizzled kayak
Pretty annoying bug. This side panel does not close when I have submarines equipped, but rather only closes if I interact with one of the side panel buttons.
When I got the side panel to function properly (close without having to interact with a button) I had one fleet on the map at the time.
I retried the map with two fleets instead, and the bug returned, even after I went back to one fleet for the same map.
frosty gyro
I got mine to close
its hit box is very small
in fact after I ended the video, I tried to close it again but accidentally went to the tile instead
viral lagoon
Not sure bug or not, but i'm absolutely sure, that translation don't corresponds to what she say on max affinity
fossil condor
Known issue with Myoukou
trail willow
did they add some kind of yellow light sphere floating around in the game?
top right
merchant
sterile hatch
There's still some untranslated tutorial for new player.
fossil condor
I believe the dorm one is known.
If there are any further though, besides these two, I'd have to make a card for them
sterile hatch
Also the enemy fleet name in 1-4, but I think this one already known (?)
It was from my friend though, because I played 1-4 to confirm it myself but it didn't happened.
fossil condor
I remember seeing a card for this or something similar, but will have to look into it.
frosty gyro
I believe it is might want to double check though
fossil condor
There's a card for it, but for 2-1... it may be somewhat random, or there's a specific cause that's not known atm, will update it
prisma bobcat
Is this a bug?
fossil condor
Cut off text for research mission descriptions is known, IIRC
misty maple
grizzled kayak
@frosty gyro Sort of broken for me.
This works fine.
Same behavior, does not work until I interact with a button.
steep adder
The description is cut off
Is it known?
spiral oyster
What is this? 
solar dock
Same with @spiral oyster i cant top up, please fix it
frosty gyro
I have contacted staff
fallow niche
we need log
frosty gyro
@solar dock @spiral oyster may one of you turn on log mode at that error? here is a video on how to do so https://youtu.be/p1Yl9InTWzk
@misty maple hello? I see you had the same issue as well
everyone died in a matter of seconds 
spiral oyster
Want me to just post it here?
Isn't mine but was able to find someone else with the same error
frosty gyro
here should be fine
ah how tragic its spreading
thank you!
@fallow niche in case you're busy here is a log mode available
fallow niche
👌
rocky willowBOT
Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:
Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues
mint patio
The back button is gone
Abd Im stuck
I did it again and it appears to be a one time thing?
Should I report it
fallow niche
@frosty gyro fixed now
frosty gyro
awesome!! so fast! thank you very much
austere epoch
i still got the gem buying issue tho?
austere epoch
@fallow niche did you really fixed the issue since i still getting the error?
scenic python
frosty gyro
scenic python
Before starting the commission, the drop down window (those boxes with plus sign that appears) was glitching (like blinking out of the slots) when there are ships selected. I pressed Recommend and Start(?) quickly to start the commission.
hollow kraken
It's an old,known visual bug. Refreshing the commission page should fix it
snow patrol
ATTENTION Google translation. Already as a couple of hours there is an endless download on the server selection screen. I'm from the RU community and besides me at least two people have the same problem. Immediately apologize if I wrote the wrong chat
foggy dove
known issue, it's been reported
snow patrol
@foggy dove 👌
lapis flax
So I have infinite loading on title page, anyone else?
foggy dove
Alright so let me just organise the info
Areas affected by infinite log in:
BOTH Americas
Europe
Australia
Any other countries/regions please update me
lapis flax
I see
floral turtle
Good to see it's not just me.
lapis flax
Or gems 😂
foggy dove
<#460647532079349760-456397991847395339-game-news>
abstract marsh
It's working again!
buoyant hemlock
Oh I'm glad I'm not alone
buoyant hemlock
Yay good things
hollow kraken
Yes. You need to finish those sorties to finish that project
upper plaza
Well the other research just same event thought i met the requrement
hollow kraken
Nah. It's for a specific stage so you probably haven't done the sorties for that specific stage yet and need to do those to finish that project so that you can start another one
upper plaza
Oh i just realize that i'm doing the research but i didn't realize it
My bad
Thanks for the answers
warm cave
@hollow kraken the Type 1336 thing isn't in either of the trellos ...
hollow kraken
It's in Fly's compilation card for the Lab. Card for reference: https://trello.com/c/weVH94ag/660-lab
upper geode
So when L2D is toggled on, the skin reverts to the censored CN version.
hollow kraken
Known bug w/ St.Louis
hollow kraken
Ye, it was. Then the UI update broke it again 
upper geode
flat oak
OK
i figured out what's doing the ibuki l2d crash
it's not consistent in terms of, it doesn't do it every time, but when it does happen it's always during the same sequence
if i go from the commission screen, tap the home button, and then quickly tap on something like the dock or store, the game will flash white and reboot itself
I'm wondering if it has something to do with the time that it takes for the l2d to load on the screen when i go to the home screen
should also specify that i am not using the skin background
i am using the default background, which may be what's causing the issue? i can try leaving it on the actual skin background for a bit and seeing if that causes it to re-occur
repairing right now as well etc
also thinking it might have something to do with having the game open longer, cause when i try and replicate it after fully rebooting the game it seems to not ever happen
hollow kraken
So you quickly go to the home screen and then try to open up something like the dock?
flat oak
correct
most notably it happens when i'm trying to decide what to send on my 10 hour commission and quickly try and go to the dock to determine who has what equipped
and it crashes when i'm in the process of trying to do that
hollow kraken
@flat oak gotcha. That does sound exactly like our old report for L2D crashes so it's probably the same. But perhaps its spread to more users now or become more consistent
@slender ermine hello there. How can we help you?
flat oak
interesting, thank you
flat oak
I'm guessing i shouldn't report it then if it's a known issue
slender ermine
Or
frosty gyro
looks like just a little desync
hollow kraken
It's a known issue w/ the dock at times. Just reload it and itll fix itself
lilac egret
too many pics, this is a long known issue in switching ships too fast in dock anyways apparently
long known always reported never fixed
hidden jewel
the game kind of stutter when going through the menus since the patch this morning
hollow kraken
@hidden jewel you could try restarting your game and your device as well just to see if its coming from your device
hidden jewel
i have
hollow kraken
If that didnt work, can you try a file repair from the settings menu?
outer lichen
Is it a bug for the cargo fleet to spawn in an area blocked off by the boss fleet/surroundings?
Seems kind of pointless to spawn there when you can’t access it
Edit: Scratch that, realized it was probably because I went on the node too late and had the misfortune of it spawning there; sorry for the /facepalm ^^;
spiral oyster
Ok so it's currently over 15 minutes since reset & my Daily Missions still haven't reset 
raven topaz
did you try restarting your game
spiral oyster
Yeah, tried restarting & logging in on a different device.
They just came up like a minute ago tho. Some sort of desync
tired hollow
UI Bug on right and left side i got new phone xiaomi mi 9 pls fix
spare mirage
Is it a known bug when the fleet doesnt follow the designated route?
tired hollow
raven topaz
@thorny dune I'm assuming your sub fleet has u522?
thorny dune
@raven topaz yeah
raven topaz
well, next time please read her first skill completely before rushing to bug reports @thorny dune 
thorny dune
🤔 ok
obsidian furnace
hollow kraken
It's "...on Normal mode.". It's a known bug
fathom willow
That RARE part there is wrongly translated, probably should be Rarity or something
I do see a card about something similar, but it's based on the old GUI so not sure what to do
hollow kraken
It's likely it just wasn't updated from the old UI. I'll get it updated w/ the new picture
when I get a bit of time
broken cave
why do the same two ship have different hp
placid horizon
one have hp from retrofit node
topaz harness
i think i found a minor typo. It says evasion enhance ment but stats are AA. not sure if this has been seen already.
fossil condor
Known issue (with a few retrofits, actually)
balmy raptor
frosty gyro
restart the app?
eager jackal
hmmm my daily missions have not reset...
restarting did not work
I did get the z18 daily reward tho
frosty gyro
daily or urgent?
eager jackal
still this might be a bug we need to report
They appeared just now
still kinda weird issue
remote tinsel
To ensure daily missions and commission reset, please log out and stay logged out for at least 10mins before reset.
gloomy inlet
I cannot start the 2 hour or lower commissions for no reason, I can start the one highest level commission though plz fix 
raven topaz
did you try restarting
foggy dove
Restarting the game should fix it @gloomy inlet
sonic peak
stuck after pressing share button on archive.
is it a known bug?
magic shell
u-522 doesn't do the idle chibi animation neither on dorm or formation
i've only ever seen it when she gets the +affection in dorm
quaint lily
frosty gyro
what am I missing to this puzzle
raven topaz
"no timer on muh sos icon"
frosty gyro
oh, I thought it was a ss taken before it appeared
have you tried restarting the app?
timid hinge
novel geyser
Trying to level Sirius' skill Mark of Sirius from Level 9 to 10. Started at 5000 and am still at 5000 after attempting to use three Tier 2 Support Skill books. Not sure if any of my other girls' skills are frozen, I will use a Tier 1 book on a random girl tomorrow to see if it counts.
short kindle
Another asian login problem :(
rough oracle
Unable too play exercise battles
Loading gets stuck on 99:43% every time. Its started after reset
wide basalt
is this bug known?
SS sprite doesnt display.
frosty gyro
it looks like she is in defense mode?
wide basalt
yup, I'll change to atk mode after battle ends.
yeah, SS fleet is shown when changing to atk mode, ty (bow)!
buoyant sable
In passive mode she's underwater, agressive mode she's above water, as long as there isn't a ship in her spot
woven dew
I scrolled through the known bugs but saw nothing about the 4th of July dorm item doing this to ships placed inside them. If this was submitted and I missed it please forgive me.
hollow kraken
Hm...do you happen to know what caused it? It seems to be fine for my ships
woven dew
It just happened for some odd reason. First time it's happened for me actually.
lilac egret
PVP got impossible scores on all servers again fix pls
frosty gyro
people will be banned when its time for the banwave
severe quest
frosty gyro
oh boy
foggy dove
staff have been informed anyways
lilac egret
i think this is a server side thing than a hack anyways tbh
tawdry zinc
Missing "L" in "cance"
foggy dove
known
sour swift
Excuse me WTF!?
sour swift
Ok
civic vigil
Really annoied i just did a 10h commision for wisdom cubes said garenteed 5-8 and it gave me nothing not even the 4k coins.. Expecially since im now screwed for the event drops
Especially since i cant buy cubes due to a bug that wont connect me properly and refuses to open the google store.. Really frustriated with this .. I went to tech support for it and they just tried to get my internet working when its fine and just the game refuses to connect properly
wooden depot
@civic vigil Would you plz try restarting the game?
Error code 100404 means your network is not good
civic vigil
But its fine.. This "problem" has been around for over 3 weeks and im using data and wifi so my end isnt the issue. Honestly reinstalled the game 2x ive checked everything on my end. If my internet was bad i could understand but no other apps or anything else has problems.
wooden depot
Can you PM me your UID so I can let the devs to check
civic vigil
K
ember yoke
Same 10-PvP-attack-after-reset issue on Avrora, though it only looks like 3 people so far have taken advantage of it. Seems like the server devs didn't thoroughly test their fix from previous times or accidentally reintroduced the bug again 
summer agate
Same happened in Lexington
foggy dove
I believe I said the Devs have been informed of it right
I believe I said the Devs have been informed of it right EmileSip
Don't need to flog the dead horse
It's a known issue
summer agate
ok...
buoyant sable
So I guess this issue happened again I see. So they'll just adjust the numbers for those who took advantage of the 10 tries like they did last time
rough oracle
Hey why can't I upload bug screenshot in here?
hollow kraken
Not too sure. Perhaps the file is too big or Clyde is blocking it
rough oracle
This message poping up if I upload SS
buoyant hemlock
Yo wtf
foggy dove
class
foggy dove
@rough oracle try to crop the img and send
hollow kraken
Can you try a different network connection if possible to see if it a connection issue. If that doesnt work, can you try a file repair from the settings menu or try binding your account and doing a full reinstall.
rough oracle
^ok
rough oracle
Something weird is happening
I redownloaded the data to see if it fix the bug but game downloaded old data
hollow kraken
Ye, that can happen at times if your network is shaky. Unfortunately we can only say to make sure your connection is stable when downloading and preferably on Wi-Fi as it's more reliable for most times
bronze mauveBOT
If you encounter a bug that is not listed in #known-bugs , please send a DM to @rocky willow with !feedback. Also, if you can, reproduce the bug with log mode enabled and take a screenshot of your screen immediately after the bug occurs and include that in the appropriate step of the report. Instructions on enabling log mode can be found here https://www.youtube.com/watch?v=p1Yl9InTWzk
Please note that if you encounter an error message with a number in it, 90% of the time it means that your game client is desynced from the server and you can resolve it by restarting the game.
If we need additional information from you, we will tag you in this channel. Please refer to the pinned messages for full details! Thank you Commander!
warm cave
uuh, does anyone else have that weird thing that U-101 won't fire any torpedoes after her initial barrage?
hollow kraken
Can't say that I have seen or heard of that one before. Can you perhaps get a recording of it just for reference?
warm cave
dunno if this is gonna work, VLC doesn't show an image
oh, yeah, should have selected a video track ...
anyway, she fires her barrage, then one round of torps, and then nothing
gear
hollow kraken
Hmm....personally I'm not too sure. I know there's the torpedo ammo count now but that should only be in the daily iirc 
I'll bring it up and see if anyone can offer some answers just to be sure
warm cave
reload is 19.3 and 16.62 respectively, so she should fire at least one more round
lime jungle
mmm i don't know exactly how i did it, i just "scrolled" sideways in the dorm but i fucked the dorm.
i mean look at the screen. i can't leave the dorm anymore. and i think i zoomed out pretty far. the chibis can be touched like normal and the coins they had were lootable.
well gotta restart the game. btw its was on the mobilephone
woven dew
Hey guys I got that 4th of July dorm item glitch to happen again.
frosty gyro
the one where the ship floats in the air?
frosty gyro
did you find a way to reproduce it?
woven dew
So far I've only done it with Unicorn. Lemme try a different ship but I caught a few screenshots of it in action again.
@frosty gyro it's happening with Jean Bart too.
And it's not like I'm doing anything special either. I just place them in the cart and after like 3 seconds they just drift from the seat and fly around.
frosty gyro
I will add these images to the card
woven dew
And yeah it's not anything major or something like that. Just weird and silly.
buoyant hemlock
My fleet deployed without everyone in formation
red inlet
Tes
lone locust
I think I got too much score from battles. Is it bug?
peak spire
Wait What? 
unborn path
is this known? the scrollbar doesn't scroll the text
hollow kraken
@peak spire What exactly is the issue?
@unborn path Yes, it's known. Descriptions in general have issues
raven topaz
given how close the first one is to finishing, there might be a chance your device just got desynced and it was actually over but cause of the desync you saw it as unfinished at the time, just like how you might get a notification on your phone that a commission is over but you check in and it says there's 3 mins left and if you relog you can see it as over
im guessing same thing happened here, might be wrong
peak spire
I see 
hollow kraken
It'd be the best guess we have due to it only having a few seconds left. If it does happen again and you find the specific cause for it if it doesn't happen to be just a simple desync, just let us know
peak spire
ok
gentle zinc
So... no idea what happened here other than the game was suspended from the previous day
Inside was a Kent and Takeo
honest solar
Probably a desync. Did you restart app before quick finishing?
gentle zinc
After, but yes
hollow kraken
Yeah, more than likely a desync since you said that you had the app just suspended since the previous day. If you do see it happen again, please try restarting your game to see if that fixes the timer. If not, please let us know
solar field
Idk if this is known, but i am unable to check and see what ships can use what equipment
hollow kraken
As long as the item has the tooltip of "tap to see which ships can use", you're able to. The hitbox is just really bad which has been brought up before
solar field
Where would i tap?
hollow kraken
For my iPad specifically, it's slightly above the tooltip (for whatever reason) but it may differ depending on device and ratio
solar field
Is this going to get fixed at any point?
hollow kraken
We have no official ETA if/when it'll be changed
solar field
I see. Thanks for the help.
buoyant hemlock
okay uh, I found this while I wanted to see the expressions of this sub, I saw there was a rub rub command but it did this
the special touch is normal, on the "stand"
but the rub is under it
hollow kraken
You're talking about how the chibi is under the stand for the "Special touch" line?
If so, not completely sure it's a bug but seeing as how none of the other subs behave like that, you can report it if you'd like for confirmation
!bugreport
rocky willowBOT
Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:
Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues
buoyant hemlock
yeah, it's the rub line
hollow kraken
On my collection, she only goes below the stand if I use the special touch line, but she does it for the rub line for you?
hollow kraken
Well as stated before, "not completely sure it's a bug but seeing as how none of the other subs behave like that, you can report it if you'd like for confirmation"
buoyant hemlock
hmmm okay, thanks~
I'll report
hmmm animation or interface? @hollow kraken
I'll put interface, it makes more sense to me imo
hollow kraken
Personally sprite/animation but that's fine. We'll change it if need be later
proven bloom
If I have a bug with one of the JP-in game lines, should I report it here?
For JP, it says (Sortie with 2 of the following ships: Kent, Suffolk, Norfolk), but in CN it includes Shropshire
I'm wondering if this is purely in game, and I should add it, or if it is something that genuinely occurs without Shrop in JP
frosty gyro
we cant take bugs on jp unless it also occurs in EN
proven bloom
Hmm, EN seems to have updated it to include all the proper ships. Maybe they just never got fixed JP/CN lines.
Thanks Kawaa
frosty gyro
weary wren
I am pretty sure I have a bug here, and I asked about it in gameplay help
When you complete commissions and you get "well done" you don't obtain the item that is marked "may obtain" however, when you get a Perfect on your commission you do get that "may obtain" item.
I have a recording of getting a Perfect on a FLeet Launch Ceremony, but not getting a ship from it. This would be a bug, based on every other commission completing as perfect and giving you the "may obtain" Twitch is being dumb and won't let me clip it for some reason, and I could not find anything in the known bugs channel
frosty gyro
the bug is it saying perfect right?
north flume
yes
frosty gyro
north flume
again, to drive the point home
the bug is the fact it says "Perfect", not you not getting the ship.
it's purely visual, we confirmed it with devs
weary wren
ahh my bad 
I @ the person who said that asking to clarify, since I have also gotten "well done" on the same commissions and was just told to come here
mighty burrow
why i can't start tactical class?
frosty gyro
what happens when you try?
mighty burrow
can't start the class after pick the book
hollow kraken
Does it give an error or anything?
And as well, have you tried restarting the game?
mighty burrow
no error, just cant start and the touch effect doesnt work at the start button
hollow kraken
Does restarting the game (and possibly your device as well) fix it?
mighty burrow
i'm still grind, i'll try it later after clear
still doesnt work after restart the game
hollow kraken
Hm....can you try a file repair from the settings menu? It'll restore and redownload files and perhaps fix it. If it doesn't after that, can you record it happening exactly?
hollow kraken
So it seems like you're able to start the classes again?
mighty burrow
yes
rapid flame
i am currently online on AL and just browsing my dock, i can click on characters and stuff w no trouble
might actually be a feature though? it's pretty cool
i can change filters but not change/enhance gear so it's kinda like a read-only mode
can't change skins or load comments either but everything i can do loads just as fast as usual and isn't weird or anything
raven topaz
maintenance machine broke 
rapid flame
it even loads my entire gear storage like usual if i tap an empty gear slot 
guess i've seen all there is in dock now, so i went back to home screen and..... it's still not kicking me out 
hopefully i'm not messing up maintenance by being online
ah heck aren't there any staff to tell me "get off right now" or "this is fine"
update: i am being taken to the monthy login reward page every time i press the back button, so this is it for me 
woven topaz
Was this already submitted?
raven topaz
yes
woven topaz
K
steel sable
Pre-download not announced...
north flume
you can't get in till maint ends anyway, so just wait for it
some connection issues during this time are fine
steel sable
Yeah it was
20 minutes after i said that
And best wait for maint to end
urban glacier
Hmmmm
buoyant hemlock
still a problem
lost moat
same here
nova beacon
Same
urban glacier
Rip
regal pollen
Hi fucked ios user here with same problem
red terrace
Wondering the same with that error.
lost moat
steel sable
That'll never happen Restart
nova beacon
K stop
steel sable
Android user here and it's worked just fine btw
regal pollen
Omg its an ios problem
candid glen
Same
primal badge
just used android emulator and it works
split herald
i see its on ios only
tight magnet
Maint is over please explain this
Wow 12.4
Fucking shit
My bad and I am gonna go get 12.4 I guess
hollow kraken
Restart your game and try again. It's been fixed
next parcel
The text of items in the core shop does not scroll down.
hollow kraken
Known issue w/ descriptions in general
hoary lagoon
Has it been reported, that if you run an odd resolution, like almost square, in the fleet formation screen the touch locations don't line up with what's displayed
steel sable
There's a lot of resolution issues in general, most of which have been reported
hoary lagoon
Ok cool
tawny portal
I am not able to choose the next stage for the new event
hollow kraken
It's daily
midnight sun
I click to connect, the game says "login sucess", i click again and the game restarts. He does that every Time.
hollow kraken
Can you try restarting your device?
midnight sun
Already done, nothing change
short kindle
Why always asian :(
hollow kraken
Unfortunately it seems to just be a case of shaky connection to the game servers. If possible, try another network connection, restart your device/network, or possibly try a free VPN to see if that clears it up
fathom loom
You can't remove them if you upgraded them
fathom loom
Ty
cloud stratus
If you build a ship(starting the cube animation) and immediately press the home button weird things happen
woven topaz
Cleared stage but have attempts left and cant do anything with them, and now the alert wont go away, should I report this?
foggy dove
Yes please do
woven topaz
K
Dont really know if it’s guaranteed, cant really undo the event, can someone else check maybe?
hollow kraken
It's happened to quite a few people. Including me and Ender. So you can just go ahead and put it. It doesn't make TOO much of a difference
woven topaz
K
final birch
does anyone has dorm bugs?
hollow kraken
You'll have to be a bit more specific then that, sorry
final birch
when i enter the dorm it looks like this
and when i press back the main menu screen
i get this
hollow kraken
Hm...and restarting the game doesn't fix it?
final birch
well it still that same bug
i restarted my game like 5 times
and i still get this bug
hollow kraken
Okay. It does seem like a corrupted files issue. Can you try a file repair from the settings menu in game?
It'll restore and redownload asset files for the game and possibly fix the issue
hollow kraken
Did you actually go through the file redownload? It should prompt you to restart the game and redownload files
hollow kraken
Yeah, it might require a full reinstall then. If you do, be sure to bind your account to FB, Twitter, or Yostar
frosty gyro
hardy terrace
My game is consistently crashing during the 1st Position mission for the new event. It crashes consistently during gameplay, if I skip the dialogue at the beginning.
However, I was able to finish the mission by simply going through the dialogue. For whatever reason, the game crashed only if I skipped the dialogue. (Phone: Samsung S10)
I took a look at the "Known Bugs", but didn't see it reported there yet.
fossil condor
Could you try a file repair/reinstall to check if it's caused by some file issues?
lament mesa
hardy terrace
@fossil condor , it doesn't let me try the mission again, so I couldn't tell you if it works that way or not. It was only when the dialogue was skipped that it crashed, but it did so consistently, even after I restarted my phone. But when the dialogue wasn't skipped it was fine, and I finished it.
hollow kraken
It's a known issue. Unfortunately no idea of what truly causes it
frosty gyro
@hardy terrace you can do the mission again (pseudo-do the mission..) in memories
kindred wyvern
north flume
restart your game
floral ivy
Happened while i opened a gear box, anywhere i go it just shows that
floral ivy
Yeah restarting fixes it though i didn't know if it was already reported so i did anyways
drifting sparrow
a bug with swapping from auto to manual were the controlls lock as if its in auto
but auto works ass intended
frosty gyro
can you get a video?
civic vigil
Nvm i was dumnb >w<
stray locust
Anyone already reported the game keeps using fleet 1 and 2 fleet names even when i'm not using fleet 1 and 2? I tried switching between the 2 fleets i'm currently using and noticed the displayed fleet names are wrong
broken cave
warm cave
oof, dialogue for Midsummer Saggitarius e2 is all over the place
hot inlet
Was gonna post exactly same thing
Whole scene with Shigure, Centaur, Ping Hai and Javelin has so many mistakes
raven topaz
it was reported
late verge
My bad
split arrow
When will I get moonlit overture cutscenes
strong vapor
It’s the same with this line as well
polar lake
Uh..
Alright so there's this visual bug where it cloned the NPC fleet
hollow kraken
I think someone brought that up before. But I think they just simply backing out of the battle screen will correct it?
polar lake
Alright, that cleared it up, thank you.
midnight sun
I have a new problem, when i launch a battle the game restart. I used the auto repair and i reinstalled all the game, nothing changed.
hollow kraken
What kind of device are you running on?
drifting sparrow
morning i had to close out the whole game to fix that and i now have it doing this
midnight sun
Lenovo tablet yoga tab pro 3 with Android 6.0.1
hollow kraken
@drifting sparrow Just a connection issue and not really a bug. There a couple of workaround tips in the first pinned message in #tech-support that could possibly help
@midnight sun Hm...and you've restarted the device as well?
midnight sun
Yes
hollow kraken
Can you open log mode on your device and then get a recording of the log mode when it crashes?
midnight sun
I will try this
drifting sparrow
k
buoyant hemlock
Cursor glitched now it's constantly appearing in the bottom right corner of the game
hollow kraken
Do you happen to know what caused it?
frosty gyro
hollow kraken
Um....I'm not quite sure what that is exactly. By log mode, I meant the built in log mode for AL and just get a video recording w/ it open while the game crashes. Here's a video of how to open it https://www.youtube.com/watch?v=p1Yl9InTWzk&feature=youtu.be
midnight sun
frosty gyro
@midnight sun mind editing out that link?
midnight sun
@frosty gyro @frosty gyro ok
hollow kraken
Hm.... and you said you already reinstalled? Did you happen to reinstall over data b/c that can cause a corrupted install? I'm asking b/c the log seems to show that it's just missing assets and I'm just wondering if that's causing the issue.
midnight sun
I desinstalled before reinstalled
viral blaze
how should i completely remove data before reinstall ?
Delete al folder in anroid/data or any other place?
frosty gyro
as long as you uninstall, it should all be gone
you can go through your phone to get rid of anything that might have stuck around though
hollow kraken
@midnight sun But when you reinstalled, did you happen to do it over mobile data?
midnight sun
@hollow kraken only wifi
hollow kraken
Got it. I would say try another reinstall just in case those missing assets (as per the log mode) are the cause of the issue. But that's just a guess and not a guarantee. Beyond that though, since you're the only person who's having crashing issue from starting fights, you could email support w/ that log mode video as it seems pretty specific to just you for now
midnight sun
Ok, thanks for your help
raven topaz
@karmic wren did you do your HM before visiting the event page and going through the cutscenes?
karmic wren
@raven topaz Most likely, can't be 100% positive but likely that I did them in that order.
quaint sedge
I just downloaded azur lane but after downloading the app ingame i cant get past the menu screen since it instantly crashes after pressing to start
hollow kraken
It is a known issue for some people. One person said they fixed it by redownloading once or twice. If you do, attempt to use a stable connection like wifi if possible
wanton grove
destroyed every single node and boss didnt spawn (6-4)
north flume
restart your game
turbid iris
Hello, I don't know if this was reported or is intended, but I can freely move the xp bar during tactical class
hollow kraken
Yepp, it's known. I actually thought they already patched it out (b/c it's pretty old) since no one's brought it up recently but I guess not
turbid iris
Thanks, I checked the Trello and it was not on it, so maybe it was patched but the bug came back
hollow kraken
Oh, it is in the Trello. Here's the card for reference as well https://trello.com/c/Uxe76kjr/661-various-exp-bars-can-be-dragged
turbid iris
My bad, didn't search thoroughly
hollow kraken
No worries at all
limpid nymph
Visual bug
acoustic mountain
How can I got takao at special ship build
That is bug?
I not hope got that ship again :(
foggy dove
No
hollow kraken
General known bug w/ the UI at times. A restart should fix it ideally
upper tundra
ah, alright, thanks
karmic wren
@raven topaz Cheers, thanks!
proven jackal
near ravine
6 fingers?!? that one pointing up is definitely not thumb😂
foggy dove
foggy dove
I'll bring this up
near ravine
sorry i saw this in Japanese Azur Lane twitter and have to bring it up, even so she is not in eng server or eng twitter yet
frosty gyro
~~we know ~~
frosty gyro
awesome!
buoyant goblet
Im not sure if this is the right place for this but I want to make this known. There is a typo in the dorm when you are buying food.
raven topaz
known
night ingot
When I try to start the game it crash
ashen oriole
nope that this Sanrui is my 2nd one @foggy dove
this is the real one
the other one is I got from a cube
ashen oriole
ye
ashen oriole
okay thanks i thought i have some weird ass dev control or smt
raven topaz
do you have 2 sanruis now
foggy dove
Its a visual bug
It's actually some other ship
That took on the appearance of another
This bug is most notably seen as bulins dropping from maps
This would be one such variation of it
ashen oriole
@raven topaz sadly no
worthy fable
is there a bug in this mission?
the hard map clear didn't count, i need some help
hollow kraken
If you did the HM runs before you viewed the cutscene, they won't count. The task isn't active until AFTER you view the cutscene
hollow kraken
The cutscene for this particular event, yes. You should've gotten one right before you were able to see this task for HM runs
worthy fable
okay, I'll redo that cutscene tomorrow
hollow kraken
You don't need to. You already unlocked the task now. You will just need to do the runs tomorrow to get them to count
hollow kraken
No problem at all. And if, for some odd reason, they don't count tomorrow w/ the task unlocked, just let us know
worthy fable
okay, I will do it if ever happens
simple oak
Regarding Le Mars retrofit text line missing, I see it's been reported here but I don't see it in #known-bugs , do I still need to report it via Belfast to make sure ?
hollow kraken
Yeah, the user who talked about it in here never reported it, so if you don't mind please report it
!bugreport
rocky willowBOT
Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:
Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues
simple oak
Alright
round nest
raven topaz
its known, you were sliding around too fast
simple oak
By the way, I don't know if it's the right place for that, but since it's a specific yet not uncommon issue I think the translation report could have another option regarding the missing texts, here :
honest solar
Maybe, but I think it's more a bug cause a line is missing, than a translation error
honest pumice
yes it'd be a bug since the line itself is missing. if it was there but had a type or something it'd be a translation error.
simple oak
Hmm maybe, I saw it more of a translation related problem. Can't really tell if the line is missing due to bug or if they just forgot it so...
azure sedge
i build a ship in special build, the time show is 3 :00 Hour , which should be the time for Centaur, but instead of her, I got Unicorn. Unicorn was 2:30 Hour, why I got Unicorn? Is that a Bug?
And also when I contact with staff in azur lane, they told me that iOS and android won’t share the account, but I try it on myself, and it does share, so he give me a false answer
hollow kraken
For the timer, perhaps you just misread the timer or it was some type of internal desync as no one else has brought up that issue.
As for the conversation, they probably just misunderstood the question
azure sedge
Also another bug I find, when I was chatting during battles, if I switch the chat room from world to guild too many times, it will flash out and I won’t able to open the chat room until the battle ended
hollow kraken
It's a known issue that it can freeze
azure sedge
Going be any updates to fix it?
hollow kraken
Unfortunately we have no ETA of when but ideally it'll be fixed
rough oracle
Javelin and Bismarck skin has problem
They don't show and creates a infinite loading
For some reason this research does not complete . I waited 2 days
frosty gyro
it looks like you did not clear the R&D requirements
@rough oracle can you try repairing your game to fix the first 2 issues?
make sure to be on a stable connection like wifi
lunar jungle
Forgot to translate
glass prism
2 entys event stage R1
frosty gyro
I heard a restart fixes that
@lunar jungle can you report that specifically for the event?
!bugreport
rocky willowBOT
Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:
Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues
viscid lance
I had the same glitch and just battling again fixes it
waxen thunder
Staff help me pls the event approaching storm at stage 4-1 it said that stage 3-1 is in progress even though on the screen it showed that stage 3-1 was cleared
Pls ping me when you guys came up with a solution
Oh nvm
I just repaired the client
It works now
thin wagon
torn tree
in the latest event stage, the boss seems to be missing it’s portrait
buoyant hemlock
So i was manually playing a stage and i paused the game for a min to do smth. When i came back and looked at my phone the pause screen was there but the battle was continuing on the bg which resulted in me getting an A. Has someone else experienced anything like that before?
raven topaz
was it a boss fight
buoyant hemlock
Yes
raven topaz
happens if you press pause right as the boss announcement appears
buoyant hemlock
Oof
trail pagoda
This is old and probably known but: Reccommend on a chip Commission never works for me, even if there are free L100+s
foggy dove
As with any other ship, only ships not in any fleets, hard mode fleets included, are able to be picked by "advice"
it's likely said level 100s are in hard mode fleets
trail pagoda
Wow, I'd have to go through all the hard modes and remove them from any fleets?
foggy dove
Either that or add them manually
trail pagoda
I don't think there's a screen that removes a ship from all hard mode fleets lol
Adding them manually is usually how I do it
foggy dove
i mean you can just press "clear" for every hard mode
raven topaz
@trail pagoda you said you have free 100+s, but do you have any literally at 100 itself?
trail pagoda
hmm
unreal violet
I experience a signal problem obstacle, please correct it for the signal because every time playing requires a strong signal to play <@&460641442914631680>
frosty gyro
please do not ping roles for bug things or technical things
@unreal violet come to #tech-support so I can see whats going on
boreal shale
can you guys help me with something it's seem that i could not commence my data collection research
hollow kraken
What exactly do you mean?
boreal shale
frosty gyro
have you tried restarting the app?
boreal shale
i have also try in my phone
and stop the app and open it again
have this problem for a long times since the release of chapter 12
hollow kraken
Can you try this: a file repair from the settings menu in game? Just to see if it's some form of corrupted files
But it's just to rule it out mostly
boreal shale
does the file repair make you download 206mb of data ?
hollow kraken
It does require some data download, yeah
frosty gyro
to repair the files
boreal shale
no avail
hollow kraken
Hm...and just to confirm, have you started it already and can't turn it in or are you just not able to start those researchs at all
boreal shale
not able to start
hollow kraken
Got it I'm personally not all too sure then especially if a file repair didn't work. Since it seems to be peculiar to just your account since no one else has reported an issue w/ those projects, I'd suggest emailing support and seeing if they can offer some direct insight for it. And be sure to include the fact that you have tried a file repair as well
/techsupport
bronze mauveBOT
umbral quartz
Collecti
hollow kraken
Known typo
frosty gyro
koumakan?
it says she drops there
also, if the wiki says she doesnt
dont trust the wiki
and report it in #wiki-feedback so we can fact check it
gentle bluff
I got like a clone of Enty here.
raven topaz
restart
frosty gyro
I dont believe we have an official report on that
before you restart
can you open log mode? @gentle bluff
gentle bluff
Wait the clone disappeared after I did another battle
normal shell
Restart also fixed it
frosty gyro
is this atm?
normal shell
yup
normal shell
Aight lemme just pinch for a while
frosty gyro
make sure to put a finger on the side of the screen while pinching
normal shell
done
frosty gyro
can you send a screenshot of it?
tacit raven
Screenshot please with drop 11-2 with Agaro
frosty gyro
you can try and show log again
foggy dove
@tacit raven need anymore proof?
frosty gyro
https://media.discordapp.net/attachments/466250908682944522/580926611893911565/NoxPlayer_5_22_2019_9_14_30_PM.png?width=1047&height=676 this is another proof
@normal shell alright cool! can you report this and send both screenshots when the bot asks?
foggy dove
You're even more of a luck sack
rocky willowBOT
Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:
Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues
frosty gyro
thats not mine
tacit raven
Thanks
raven topaz
are we flexing agano drops
modern rose
frosty gyro
restart the app @modern rose
prisma dove
wanton creek
If a NPC cleveland sinks on the USS event, the game freezes and you are forced to restart the app to move on.
ashen terrace
i can't login to the lexington server
wraith mural
Are these knowns?
The SS inside the dorm happened when Myoukou gets in the Wave Breaker by herself.
The tile glitch happens only when after I'm done doing the event battle. It happens on other servers as well.
It's fixed if I restart the game though.
hollow kraken
The first one is. The second one has been brought up before but unfortunately it's hard to reproduce and figure out the reason. But never formally reported
hollow kraken
Sure thing. If you'd like, you can report it (even better if you find the specific reason but that's just a nice bonus)
!bugreport
rocky willowBOT
Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:
Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues
wraith mural
Alright, thanks!
quasi valve
wraith mural
The doppelganger, yes
viscid lance
Ah ghost enty
simple oak
Apparently they merged two different reports for Le Mars into one, don't know if that's normal or not ( maybe because the two had the same name or something ) https://trello.com/c/YYXfQAC0/762-le-mars
If I need to redo the report (maybe into the bug report section this time), let me know
hollow kraken
Oh no worries. That's how Belfast works for the TL reports. If they have the same name, she'll combine the reports to keep them ship specific. And Fly will go through later and organize the descriptions.
simple oak
Alright
obtuse vine
prime bluff
I did not do the Fierce Assault daily challenge today for Sunday, I did it yesterday for Saturday. It shows up as 0/3 though. Is this a bug? Or do I just have to wait some more for it to reset?
raven topaz
that one's the one that was up yesterday too, any chance you possibly did it after reset without noticing?
also have you tried restarting
prime bluff
no, I haven't tried restarting
also I'm sure I did it before the reset, because the other 2 were not available yet
simple oak
Do retrofits even count in collection ? 