bug-reports

[foggy dove]

no

the number of cases of people unlocking something and retiring by accident is't small

i almost did it myself with my 100 cleve

[buoyant hemlock]

well, since it was just a lvl 100 pow i guess nothing of value was lost, but still... this is weird to say the least

[steel sable]

And i did it with both my Mahans, yes it happens,.
Go into the Filters and do BB / Royal Navy / Super Rare.
Just to be sure

[foggy dove]

and completely restart the app

[buoyant hemlock]

r.i.p
All those red books, jesus..

[broken bay]

It was Akagi

[obsidian sluice]

Nt sure if this is a bug or nt, but somehow i didnt get the last 2 scenarios of moonlit overture, despite having obtained all 3 event ships, whose 1, astoria, is obtained through 3 starring the last event node.

i mean, if i 3 starred SP3, i should've cleared it right?

nt to mention mere encounter of the boss

[raven topaz]

its known

and its for everybody

[velvet girder]

I put my lil Monarch in the 4th of July cart we all got and shortly after she started floating up outside my screen she finally walked down and onto the bar. I can pick her up when she's visible but the floating up and outside the view of my screen is a little annoying.

[honest pumice]

lol. floating above furniture is known but being able to walk away is new.

[velvet girder]

the cart still moves even when she floats away also she moves with the cart

[median heath]

Help

Pls help

I haven't log in my account to another account

[raven topaz]

network connection issue
no need to panic

happens to errybody

[median heath]

And this is not the first time I've encountered this

Okay :)

Thanks

I just thought

My account was being used by others

[ashen oriole]

is this a known bug?

[frosty gyro]

whats the bug

[buoyant sable]

The message popping up, or is it the issue in the message?

[ashen oriole]

like my game lagged and this showed up for some reason

[frosty gyro]

the log mode?

thats not a bug

its for the log of the game’s activity

[ashen oriole]

what do i do? do i just need to restart the game?

[frosty gyro]

press hide

[raven topaz]

I mean there's a hide button

[ashen oriole]

too scared to press anything tbh since its my first encounter

[viscid dove]

Yeah I know restarting the game will work but just wanted you guys to know about this

[humble glacier]

a restart fixed the game, but damn this was creepy af
was literally watching a youtube vid on game urban legends

[hollow kraken]

That's slightly different than the ones we've seen before, but UI overlapping like that is known. It's been around for a while

[rough oracle]

@hollow kraken sorry for late reply ...and yes

Now Javelin too

[umbral quartz]

Can we still get glorious? Cuz special build still have her rate up

[raven topaz]

no

[foggy dove]

known bug

[hollow kraken]

@rough oracle Okay. Can you try a file repair from the settings menu in game to see if that fixes it?

[rough oracle]

@hollow kraken how long does it take?

[hollow kraken]

It redownloads all asset files so it'll take some time. You press the button in the settings, wait a minute or two, and it'll prompt you that the repair is done and to restart the game to start the redownload of the files

[final pulsar]

hi bug/tech support, apparently I found out that whenever I use air support during a sortie (in this case the escort cargo daily mission), it would delete all torpedoes on screen upon cast...

I have video proof but I need a minute

[raven topaz]

um

did you ever read through the game's tutorial

[final pulsar]

...wait

is that what it’s supposed to do

[raven topaz]

that's a part of gameplay not a bug lmao

[final pulsar]

wait

i never noticed that shit

LOL

THE FUCK?

[void lava]

It's a part of the gameplay, yes.
The loading screen tips also point that out sometimes.

[final pulsar]

I didn’t read that while playing the tutorial...

<_<

awkward

my bad

oops

ALRIGHT NEVERMIND

[void lava]

I suppose it's alright don't take my word, but I highly recommnend reading tutorials/tips next time.

[foggy dove]

That's right
All form of air strikes function as screen clear

[livid nacelle]

please fix bug with layers overlay

[foggy dove]

known

[tardy osprey]

I just bought the French quad 380mm cannon from the exchange, took the currency and said it was exchange, when I go to mount it on Jean Bart, it shows I no longer have it, didnt scrap it or placed it on another ship, it just vanished

[honest solar]

And you're aware that from the event shop, you're buying blueprints, and not the completed gun?

[foggy dove]

@tardy osprey you need to craft it first

[cloud stratus]

I am having a really weird issue. Sometimes I get notifications and sometimes i get none at all and then i open the game and i get all the ones that i should've gotten already at once

[spare veldt]

http://puu.sh/DQ9Ob/866f57a844.jpg

sub mission time remaining not displayed

[modest flame]

so, what should I do with this enemy submarine's bug? still occuring since yesterday

[foggy dove]

that's less of a bug

more of corrupted files

do a file repair in the game settings

@spare veldt seems to be working for me

[modest flame]

@foggy dove I've already repaired it but still not working

[foggy dove]

you'll have to reinstall then

[modest flame]

I'll try to do that

[hot inlet]

Perfect 'Launch Ceremony' commissions still don't reward ships And it's probably that it fails to reward, since I've done some with 'Well Done' rank.

[remote tinsel]

it does reward, evidence pinned in #trophy-room

[honest solar]

Wasn't this discussion had again within the last couple of weeks, and part of the perceived problem was that specifically the 'Perfect' reward wasn't showing ships?

[hollow kraken]

We've brought it up to the devs MANY times and they've double checked it many times. It can and will (albeit VERY rarely) drop ships. The only bug is that it still displays "Perfect" when it shouldn't.

[hot inlet]

So yeah, it still shows perfect when it should show well done. I did perfect one today, didn't receive a ship.

[lime edge]

Why does the game keep crashing out of no where, is it a problem or is it just me

[honest solar]

Could be a problem with your device. What are you running the game on?

[obsidian furnace]

What's with the artifacting on the text?

[hollow kraken]

The texturing got broke somehow it's been reported though to the devs

[obsidian furnace]

Ah

[fresh estuary]

Hello, I want to report a bug

Sometimes when I finish a stage and I click in dock, the game crash, than I need to close it and reopen

This bug came with the last update

[fossil condor]

@fresh estuary have you tried file repair/reinstall?

[fresh estuary]

Not yet

I will try it soon

[frosty gyro]

awesome

let us know!

[fresh estuary]

Well, for now its solved

Thank you for the help!

[signal bronze]

Um, yes

[honest solar]

Restart your client / app

[signal bronze]

Okay

[frosty harness]

I seem to be getting a ship girl missing message when trying the event

[north flume]

iirc it's because of them being sent to a commission, despite being in the fleet

It's old and known bug, try restarting your game and if it doesn't help - take girls out of the fleet one-by-one till it works

Or just cancel commissions if it's not too far in

[frosty harness]

And fixed

It was terror

[buoyant hemlock]

Why do I have a torpedo stat of 1

[hollow kraken]

Fleet tech

[buoyant hemlock]

Ahhhh

Okok

[royal jackal]

Well, I scrolled this channel up to 2 weeks ago, and did not see a screenshot of this problem.

The points bar overlaps the rank.

[wheat palm]

Is there a reason why every urgent mission is redrawn every second (tick) instead of only the timer?

[north flume]

it's a bug, restarting the game should fix it

[honest solar]

On the bug that was just submitted about Scherzo memories, is it the case that Memories 10 & 11 are actually swapped? Because Memory 11 doesn't open with the "Fifth Movement - Songs of the Grave" opening

[hollow kraken]

If I had to guess, the titles might just be switched. But not completely sure. But it is true that 10 opens w/ Fifth Movement

Unfortunately I can't remember the exact order that they occurred in during the event so I can't say for sure

[honest solar]

Yeah, I'm definitely at a loss other than that one that blatantly puts the name at the front as well

[median lake]

I know its not a bug,but it is just me or its really hard connecting to game lately. I already try to open another app and my phone don't have connection problem. And when i try to log in the game,its loading time is longer than usual.

[hollow kraken]

Could possibly be a regional problem. You could try a couple of simple things such as restarting your phone(and possibly network) and also a free VPN from your respective app store

But if those don't work or for any further questions, they'd be better suited for #tech-support

[modest flame]

This is the third pic i posted here but still, the bug won't fixed, I already resintall the game tho

[hollow kraken]

And that's after a reinstall? If so, can you try screenshot/recording it with log mode open?

[modest flame]

I use phone, but I'll try to record it

[hollow kraken]

Sure thing. Do you need the steps to open log mode?

[modest flame]

left pinch and right tap, right?

[hollow kraken]

The left is a pinch, yepp. But the right is just holding it down w/ your thumb

[burnt laurel]

Why is the picture icon of the main fleet on left side is blinking while on Exercise? (can't upload the video because of net speed issues)

[foggy dove]

well

it's because it's in that middle ground where the game doesn;t know whether to display the icons or show the ships

[burnt laurel]

meaning?

[foggy dove]

it's not a bug

if say i moved the screen to the left, the ships would be displayed

[burnt laurel]

Hmmm, so it's a phone issue

[foggy dove]

to the right the icons would be

if neither that weird issue happens

[burnt laurel]

I can upload the video later if my internet restores to its best speed

[foggy dove]

i have that issue on occasion to

[burnt laurel]

Oh, ok.

So it's a "known bug"

[modest flame]

@hollow kraken

it's just the submarine, for other enemy is normal

[hollow kraken]

Got it. Please do report it to Belfast Bot. And be sure to include the fact that you reinstalled in the description as well

!bugreport

[rocky willow]

Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:

Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues

[modest flame]

@hollow kraken alright, I will do that, Thanks

[modest flame]

btw how to report the bug? just upload the pic and type feedback or bugreport and then the description?

or just use the submit?

[foggy dove]

read the bot message above

[modest flame]

ohh, okay now done, thanks

[normal geyser]

What xD

[honest solar]

Please use your words

[hollow kraken]

She has an elite background when she's an SR. Known issue at times w/ the dock. Just reload it

[brave rampart]

Good day to you all, breathtaking people. I've encountered a bug where i can't apply triple 283mm gun to my ships.

[raven topaz]

isnt that the gun only deutschland class and azuma which we dont have in EN can equip?

[brave rampart]

ah, ok

for Azuma we just need to wait a year

[frosty gyro]

yes it is

[brave rampart]

wait, Sharnhorst-class also had 283mm guns

[raven topaz]

there's a BB/BC version and a CA version

they look identical

[foggy dove]

That's a different 283

One is skc 28 the other skc 34

[brave rampart]

oof

[raven topaz]

https://azurlane.koumakan.jp/Triple_283mm_(SK_C/34)#Type_3
https://azurlane.koumakan.jp/Triple_283mm_(SK_C/28)#Type_3

[vivid python]

Logging in outside of wifi is bugged by the way

Restarded the game, the phone, the connection no changes ,

Other games work fine

Only AL

[hollow kraken]

It's more than likely region dependent and depends on your ISP. Data is fine for plenty of players. One thing you could try while you're attempting to use data is to use a free VPN to see if that get the game to connect properly

[vivid python]

[brave rampart]

there's still no voice for HMS Southampton despite she have a cv

[hollow kraken]

The archives was just updated to have her CV. She doesn't actually have any recorded lines as of yet

At least released

[honest solar]

JP patch notes from 5 minutes ago announce she's upcoming

[vivid python]

Ok guys

I did ALL updates on my phone

Game is updated

Still doesn t work outside of wifi most of the time

Sometimes the game will let me in

Most of the time it won t

Please fix quick

[hollow kraken]

It's more than likely a regional issue w/ your ISP for mobile data. As it's very possible for it to be client side, there might be nothing for the devs to fix. One possible solution that could fix it would be to try a free VPN

[vivid python]

Wym a free vpn?

[frosty gyro]

do you know what a vpn is?

[vivid python]

Virtual private network?

[frosty gyro]

they often charge for vpns

so we specify free

so people dont go off and buy one

[vivid python]

Bruh I m already paying for internet on my phone and it s one of the best deal we have where I live

Every other game work fine

Just Azur lane

It s not client sided

[frosty gyro]

are you trying to connect on data?

[vivid python]

Of course, wifi works fine I said it

[frosty gyro]

try contacting your phone provider (data) then and see if they can reset it or even if they possibly can troubleshoot

its not a bug really

something with your data must have trouble communicating with the game

if they cant find an issue or solve it then try contacting out customer support for troubleshooting

[vivid python]

I have trouble understanding since this is also my job to fix technical problems

How my data has troubles since it works fine on everything But Azur Lane

[frosty gyro]

it could be specifically blocked

[vivid python]

How does that happen

I ve played this game for 10 months

Never seen this

[frosty gyro]

when there are technical issues, that means its usually also apart of your help to try to solve this we’re just assisting

[vivid python]

I just need answers man

Like I said fixing technical issues is my job irl

Feeling powerless because of a technical issue is killing me

[frosty gyro]

as I said, something could have broke with the servers and it might not be responding to your phone or internet nodes

you’ll get better answers if you try contacting your data providers for troubleshooting or our customer support email

[vivid python]

Welp

Hoping for an update then

[umbral quartz]

Was the date bugged or it just really looks like that?

[north flume]

ye, it's known formatting problem

[worn crescent]

seems to have many bugs occurring on massachusetts

cant add on dorm sometimes cant add on sortie

[frosty gyro]

can you try restarting your game and trying again?

[worn crescent]

oh that fixed it

thanks

[frosty gyro]

[proven bloom]

Not sure if this is a bug or I misunderstood, when I bought the guns from the event shop, are they the blueprints or the actual gun?

[foggy dove]

blueprints

it's even said that it's a design

[proven bloom]

To be fair I just bought and didn’t look

Bought them all at max

So I didn’t know

Thanks! I was confused when I was them under BP, but makes sense now :)

[drifting lily]

Well, since I was requested to post this here, here goes. The TL in Le Mars' retrofit acquisition line text is missing its last third. This comes from both how it is translated on the wiki and my very limited understanding of spoken Japanese. I verified it through the wiki though, so it should be truthful. There is clear disparity between lenght of the dialogue and the text lenght there

[north flume]

Ye, there're definitely some dialogues with parts of the text missing. Could you please take a screenshot how it is in-game and report it via belfast bot?

!bugreport

[rocky willow]

Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:

Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues

[crystal mirage]

in-game commission/academy/research tray notification is bugged

the red N wont go away

unless it means the oil i cant collect which it never did before

[north flume]

yes it did, it means you reached oil canteen capacity

[honest pumice]

k so minor reset bug.
just finished the maritime daily when the reset hit and i got "maritime attack is not available" message and i think the game is trying to load both the daily select screen and the maritime attack screen and failing at both. so now i have a blank screen.
hitting the back button fixed it.

[crystal mirage]

oof

[desert birch]

i already restarted many times and my commisions did not reset for 2 days now

ign: yehbah20

server: avrora

pls fix

[frosty gyro]

your night commissions or your daily ones?

[desert birch]

daily ones

no oil commisions for 2 days now

[frosty gyro]

complete the ones you have right now and they will refresh once finished

[foggy dove]

So here's the thing

It has been observed that if you are online during daily reset, the commissions WILL NOT reset

And closing your game during the reset seems to prevent this problem all together

[frosty gyro]

also a thing that if you dont complete your night commissions until after 8pm pdt then you just straight up wont get any night commissions

learned the hard way

[kind solstice]

Dunno if it my wifi or sea server
I tend to stuck here and have to restart until can login

[umbral quartz]

This rules not helping exept for the date... rest was not explained properly

[bold oar]

100404 is internet connection problem , right ??

[hollow kraken]

@umbral quartz Are you talking about how there's nothing under "Practice Rules"?
@bold oar Yes, it is

from either server side or client side

[umbral quartz]

[hollow kraken]

I'm asking what you're talking about. About how there's nothing under "Practice Rule" or something else?

[kind solstice]

So i try open AL on my main phone... it load instantly, but when i open AL on my sub phone it stuck trying to load

Why?
Do i need to reinstall?

[hollow kraken]

Head over to #tech-support as it's more suited for those types of issues and I'll help you there

[umbral quartz]

Not explained properly on what needed to get rewards...

Ok

[hollow kraken]

You need to get that corresponding rank in PVP. Get to the rank on the left hand side and you'll get the rewards on the right when the season ends as shown in your first screenshot. "Rewards will be sent when the next round of the season begins". Although it can be a bit confusing as it doesn't say the full name. That needs changing

[wheat palm]

Day 32423423. This still hasn't been fixed visually.

[hollow kraken]

Well unfortunately posting it here won't accelerate the fix It's been reported so it'll be fixed in due time but there's no estimate of when.

[frosty harness]

I lost my flagship while the boss spawned and i was able to fight it until it was low hp

[frosty gyro]

it might have been desynced

are you able to try again with the flagship dying?

[frosty harness]

Unlikely

[frosty gyro]

to me it reminds me of when you press a button and it takes a long time to actually respond

I think it may be similar here

[frosty harness]

Because i haven't seen this bug before

Nope i can't try again

The game is stable when reaching the map screen

[left fossil]

Since there's no Trello about it, how should i report or better with who should i talk about fixing the oath lines? there's some ships that need a space on their lines so the words dont break

[honest solar]

Those should be on the translation board

[left fossil]

i just dont want to open like 20 maybe more tickets on Belfast

[frosty gyro]

we suggest to have cards on all specific text breaks

we just later compile them into one big card

bad word wrapping is something we're trying to fix manually but we need reports to know about them

[left fossil]

so how should i do it them? post all pictures here or make a galery and share the link?

i will try to check every oath i have if they still have broken lines

[hollow kraken]

A gallery would suffice. That way it's more organized and we can just simply add them to the master card.

[frosty gyro]

you think a gallery would be fine toaster? save them some trouble

good idea

[left fossil]

ok later at night i will make a galery

thanks

[frosty gyro]

no, thank you

[hollow kraken]

And correct me if I'm wrong, but I'm pretty sure secretaries were fixed (they used to link break after the UI update) so hopefully it'll be that simple to fix the oath lines

[quaint lily]

When you open to change stuff, the stuff behind shouldn't disapper?

[hollow kraken]

It's been like that since the UI update iirc. So more than likely an intentional change if it was different before

[quaint lily]

Ah ok

[left fossil]

Hi im back, these are some of the oaths i did today, most of the oaths i did had broken lines that require formating in the link in this gallery i added all the oaths with broken lines, about Akagi-chan i think the continuation "hahaha" after the "Aha..." should be on next line, but i dunno she looks "ok"

https://imgur.com/gallery/xUhi73f

[hollow kraken]

Thank you very much for the work. We'll get it on a card here after a bit

[honest solar]

Oh, it's just a text wrapping thing. My condolences to your wallet.

[left fossil]

nah im oathing all ships that is fine, but it kinda bothers me seeing it broken

i will check the ones i already oathed on weekend to check if there's anyone still broken

[fair thistle]

Is this a bug?

[foggy dove]

try restarting the game

[trail willow]

Having a hard time logging in past few days,and now im stuck on loading just before logging in

[frosty gyro]

which screen?

[trail willow]

some people had also reported having a hard time to log in

[hollow kraken]

Real quick, what region are you located in?

[trail willow]

SEA

[foggy dove]

Indonesia?

[trail willow]

yes

[foggy dove]

Indihome?

[frosty gyro]

is that it? I was trying to remember

[trail willow]

no im using mobile network

[foggy dove]

What ISP I mean

[brittle dragon]

stuck at loading screen 99.05% when i sortie

[hollow kraken]

Let's head over to #tech-support for the login issues for now as it's better suited for it

[tough otter]

bruh is this normal

[hollow kraken]

It is if you collected ships from missions (such as Bulins). The game won't stop you from collecting them so it can push you over the limit.

[tough otter]

ah okay

[tough lintel]

Heya. Is this a known bug? Appears when I have no books left at the academy

[hollow kraken]

Someone brought it up before but they never reported it. If you don't mind, please report it

!bugreport

[rocky willow]

Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:

Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues

[tough lintel]

Will try my best. Me and bot doesn't go well together

[hollow kraken]

You got this

[tough lintel]

Thanks lol. If there is a really dodgy looking Trello card, that'd be mine.

[cloud stratus]

In the area to the very right where it says "00:00:00 Super warship". That scrolling text scrolls normally until it is about half way down, then it jumps to the bottom and continues it's scrolling

[hollow kraken]

Yepp, known issue

[cloud stratus]

Alright

[gilded pike]

My girl here is I-posing, devoid of animation. Is she bugged or just asserting dominance

When she moved she was still frozen, but after she attacked and popped out of the enemy node she went back to normal

[daring tinsel]

Excuse me, i lost so many SR Ships after i logged in about 20 minutes ago. Could you give me some help. I lost so many useable & top tier ships

I even finished grinding Roon, and she is gone from my dock

I was thinking to stop playing Azur Lane just now

[void lava]

Set the filter to all factions and all ship hulls.

Then select the iron blood faction, if roon isn't there.. Report it
The dock pic isn't really whole too, so she might just be down there.

[north flume]

Reporting won't really help. Restart the game and check if you have filters active

[void lava]

Hmmm, I see then.

Oh right, I forgot restarting stuff can fix inconsistent stuff like that

[daring tinsel]

@void lava i've already "play" with the filter and nothing happened

@north flume restarted it about 3 or 4 time. Notging happened

[slow heath]

Sometimes when entering a commission, the game hangs. Repeatedly re-entered the game, but again hang on entering the commission.
P.S. Sorry for bad English.

[north flume]

@daring tinsel Ok, in that case contact tech support

/techsupport

[bronze mauve]

Z23 Sensei

If you experience a specific technical issue, such as a bug not encountered by others; an issue with a purchase, or a loss of items, please email [e-mail] with your UID (it can be found in your in-game profile menu), in-game name, server and issue as well as device brand, model and operating system.

Please do not DM Yostar staff or discord mods about your issues and use e-mail instead.
Please note that the answer may take a while due to high load, so we ask you to be patient.

[north flume]

@slow heath That sounds like broken game files. Please make sure your game is bound and reinstall it

[daring tinsel]

@north flume wait, my ships back. I used VPN & connected to UK

[north flume]

well, that's weird but nice to know

[frosty gyro]

predownload not available atm

please try again later when they announce it

[steel sable]

Can someone check if they can access the equipment craft screen, won't let me in after several restarts, can access everything else

[raw stream]

^same problem

[foggy dove]

Yes same

Please report

!bugreport

[steel sable]

I'll report it then

[rocky willow]

Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:

Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues

[agile lynx]

The bismarck skin is broken it no longer shows its L2D

[vast mortar]

I don't have an L2D option on Dunkerque's summer skin. Anybody else have this?

[foggy dove]

Update your l2d firdt

[static slate]

Live2D by itself looks broken atm.

[foggy dove]

If it doesn't work report

[static slate]

How do I report again?

[foggy dove]

The Belfast message above

[leaden knoll]

can confirm l2ds doesnt work right now

[static slate]

O

[foggy dove]

My ibuki is working

So I don't think it's all l2d

Make sure you've updated

[leaden knoll]

well atleast bisko and dunk doesnt work

yea updated and reset

[foggy dove]

Alright please report thank you

[steel sable]

Report for the gear screen sent ^^

[foggy dove]

Thank you for the fast report

[steel sable]

[quaint lily]

It is detached from the other lines, atleast in pvp, idk if in pve too

[foggy dove]

Was this sub daily?

[quaint lily]

Nope, pvp like I said

[foggy dove]

I can't read nvm

Check if pve has it

Even if it doesn't, please help us by reporting

Thank you!

[plain ether]

+1 to HMS Lolicon’s report.

[foggy dove]

Hmm

Well ibuki l2d is working

It seems to take longer to load now

[quaint lily]

I will check give me sometime

[foggy dove]

Thank you

[steel sable]

Many people reporting Bisko L2D is dead

[supple chasm]

Havin the same craft bug from up there

[buoyant hemlock]

+1 can't open craft screen, stuck on endless loading

[severe quest]

infinitely stuck here

[brave aspen]

Did they forget to add the new dorn?

[steel sable]

#known-bugs @severe quest

[foggy dove]

@brave aspen that's coming out 15th July

Read the patch notes properly

[static slate]

Live2D report sent.

[fallow niche]

l2d issue known

[brave aspen]

Why put something in patch notes that's not coming in that patch though? I think its normally fair to just assume that

I understand it was my mistake here but still

[foggy dove]

err

the date was stated there

cos 15th isn't a maint date

[junior dirge]

Endless loading on Craft was reported????

[foggy dove]

several times

GT noted it already

[hot inlet]

yep, table formating is broken in both pvp and pve

or whatever you want to call it

[foggy dove]

alright please report

thank you

[patent flicker]

My Exercises haven't reset (no +5)

[dusk mirage]

going to the craft tab for depot causes infinite load

[foggy dove]

#known-bugs

[wispy pier]

Not sure if someone reported this or no, but the name of the mine in the new daily is still in chinese

[dusk mirage]

o ok

[foggy dove]

[hollow kraken]

@wispy pier no one has yet actually

[foggy dove]

not reported yet

[hollow kraken]

!bugreport

[rocky willow]

Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:

Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues

[hollow kraken]

please do

[wispy pier]

Is it bugs or translation issue ?

[austere yarrow]

Maybe translation issue?

[hollow kraken]

You can just put it as TL

[austere yarrow]

I also was gonna report the bug... but Cygnite beat me to it, lol

[hollow kraken]

#known-bugs

[versed trellis]

Yep

[rare topaz]

I got the same problem.

[foggy dove]

known

[hardy frost]

cyberpunk set isn't available to buy

[foggy dove]

it comes out on the 15th

[hardy frost]

oh wait there is a update

oh

I see

[full cobalt]

Why is my Bismarck Live 2D gone

[foggy dove]

#known-bugs

[full cobalt]

oh

Well i hope they fix it soon lol

[wispy phoenix]

Thats not right. Where the "[]"

[cosmic glen]

@full cobalt guess I’m not alone with that issue

[worn crescent]

"game out of date" but already predownload. Restart the game , now stuck in loading screen

[wispy phoenix]

!feedback

[wooden sky]

I guess i should avoid craft screen at the moment

[steel sable]

Hot Fix released, restart your games.

Craft screen fixed

[hollow kraken]

Pretty sure the craft screen's fixed already w/ the update they just pushed out

[slender dew]

Cyberspace dorm set is not available. Please fix

[hollow kraken]

It's not out yet

[foggy dove]

@slender dew dorm set starts 15th, check patch notes

[hollow kraken]

15th is when it comes out

[slender dew]

Ah.. that's ok

[umbral quartz]

Where is cyber punk set?

[foggy dove]

read literally 3 messages aboe

[oak fractal]

hmmm my subs are missing image

[foggy dove]

turn on hunting mode

they'll come back

@oak fractal

[oak fractal]

[regal pollen]

Is this known? Also Tposed

[foggy dove]

report pls

[regal pollen]

Ah how?

[hollow kraken]

!bugreport

[rocky willow]

Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:

Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues

[hollow kraken]

steps to reporting

[raven hemlock]

Why I'm so legging?

Lagging

Other Game is just fine to play

[severe quest]

subs are invisible?

[foggy dove]

turn on hunting mode

they're underwater

@severe quest

[severe quest]

ohhhh that wasnt there before was it they appear for a split second after each battle thought it was bugged

[foggy dove]

it's a new thing

really cool

[buoyant sable]

I got to ask are the subs supposed to have kind of a leapfrog kind of move from one spot to another? I mean when there are ships in their hunting range they dive and resurface two spots later, or resurface on said target ship

[foggy dove]

must be new lol

[hollow kraken]

Uh...

[foggy dove]

what?

[hollow kraken]

What port skin?

Its Vestal

[foggy dove]

LOL

also yes

[buoyant hemlock]

where is the cyberspace dorm set??

[foggy dove]

https://twitter.com/AzurLane_EN/status/1147535683013271552

Azur Lane Official (@AzurLane_EN)

Revigorating Hestia

Vestal is changing into her swimsuit attire. She will grace your dock in the near future, Commander.

#AzurLane

Retweets

256

Likes

2116

Twitter

15th

@clever wave ^

@buoyant hemlock patchnotes said 15th

[buoyant hemlock]

o ok

[feral reef]

i found a major problem with the new emotes

Theres no suffolk

https://i.imgur.com/0pxq5m0.gif

[pearl igloo]

I have 3/3 daily attempts for every daily missions but I can’t do them it says that I don’t have enough slots. I checked known bugs but didn’t find anything about it sorry in advance if it was actually known.

[hollow kraken]

It should be due to your dock space being full. But for some reason dailies are just displaying that error code instead of the usual popup

[hollow kraken]

@fleet cobalt Known issue

[fleet cobalt]

hehe okie

[pearl igloo]

@hollow kraken Oh right I was confused thanks! 😅

[hollow kraken]

Oh no problem at all. And yeah, it would be confusing as it's never showed that error for dailies before

[pearl igloo]

[storm idol]

is it known that when pressing on the dock button, the game crashes and reboots itself?

[hollow kraken]

Is it consistent or does it seem random?

[storm idol]

this is the second time it has happened

so 2 times in like 5 button presses?

[hollow kraken]

Hm...and what kind of device are you using? And as well, are you using a L2D secretary?

[storm idol]

im using a Samsung Galaxy S7 and im using Ibuki L2D

[north flume]

I had the same issue actually

but couldn't reproduce it consistently

[hollow kraken]

Ye. We do have an old report for L2D's crashing the game so that could be it. But I thought that was fixed as no one brought it up recently

B/c I've crashed as well before

when opening them

[north flume]

It's not L2D, that's the thing

It's when opening dock

not closing it

well, it might be related to L2D

Since I have L2D

[hollow kraken]

All three of us are using it when we experienced it so maybe. But hard to tell or reproduce to figure out

[north flume]

Only had it on mobile, not emu

[hollow kraken]

And it's not Android specific as it happened on my iPad

[storm idol]

i havent played much if not at all in the last few days so when it happened 2 times in a very limited span of playtime I thought something was up

[wintry jungle]

guys wheres the Cyberpunk Dorm set

[hollow kraken]

Doesn't come out till the 15th as per patch notes

[wintry jungle]

oh

[buoyant hemlock]

oh that's why xD

[serene mason]

Are u suppose to be able to unlock the motor node while only having 1/2 for the prerequisite? I've never unlocked a retro node while the previous one was 1/2 before

[hollow kraken]

Afaik, no other retro is like that. But I MIGHT be mistaken. @foggy dove Do you happen to know off the top of your head? If any other retro has this type of behavior?

[foggy dove]

Not to my knowledge

[hollow kraken]

Ye, that's what I was thinking. @serene mason If you don't mind, can you please report it just in case it's not intentional (as it seems like it shouldn't be)

!bugreport

[rocky willow]

Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:

Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues

[serene mason]

Ok will do

[dense dune]

is this intended?

[buoyant hemlock]

def a bug @serene mason

[buoyant hemlock]

Theres no cyber dorm?

Nvrmind

[buoyant hemlock]

Yeah. Sry.

[cloud stratus]

Trying to put in u522 and u81

[foggy dove]

restart the game

[cloud stratus]

Worked. Would be nice if these kind of errors would not happen in the future

[foggy dove]

it's due to server desync

[cloud stratus]

Is there no way around that? In other games it mostly works fine...

[foggy dove]

get a stable connection

[cloud stratus]

The game is running in the background often because i leave and enter

[misty garden]

Getting this error when trying to do any daily

[foggy dove]

your dock is full

you need to retire one ship

[misty garden]

ahhh ok that did it ty

[atomic pivot]

Anybody notice that in some of Javelin's lines she talks to 'Juneau' when it seems more likely shes talking to her sister Juno

[hollow kraken]

Which line specifically?

[atomic pivot]

Main Screen 3 of her school outfit

also

the first chapter of Javelin's Manga even uses Juneau's model when I think that should be Juno as well

[hollow kraken]

It's possible that it actually is Juneau. But source text would be needed to compare and know for sure

[foggy dove]

it's likely juno

[foggy dove]

would be very easy to mix up the 2

[atomic pivot]

I think it should be Juno, i dont think in the game universe light cruisers and destroyers of different nations would be in the same classes

[hollow kraken]

Well as it uses both her name and her character sprite, I feel like that'd be correct as I can't see them messing both up from the TL side and dev side but perhaps someone from another server(like JP/CN) can confirm if it's the same on there.

[atomic pivot]

i feel like it would be an easy mistake to make especially since they probably dont communicate in english and Juno and Juneau are pronounced identically

[hollow kraken]

I mean, feel free to report it for confirmation as we can't be sure either way

[limpid iron]

Her touch line bugged off with her special touch line for me, anyone else?

[hollow kraken]

!bugreport

[rocky willow]

Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:

Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues

[hollow kraken]

@atomic pivot steps for reporting
@limpid iron Known issue w/ Vampy

[quaint lily]

Between the 2 3 star ships in the range under it there is a tile but with less red on it

[hollow kraken]

What's your lead sub?

[quaint lily]

U-556 with her special equip

[solar dock]

Where the new dorm ???

[hollow kraken]

https://cdn.discordapp.com/attachments/468804420801527810/598890274415968266/Screenshot_20190711-224724_Discord.jpg

[lofty forge]

when i try to do a daily challenge i get an error message that says ''Not enough slots'' could this be a bug or am i missing something?

[hollow kraken]

You've got a full dock. For some reason dailies are displaying that error message instead of the usual pop-up

[lofty forge]

alright, thanks

[solar dock]

@hollow kraken i see, its my bad

[grim crescent]

Hmmmm can you fix internet the lagging issue like that happen again not stabilized like before what happened since then i always use vpn to login carefull

Oh wait we can dm right ????

[honest pumice]

"beheading operation" is labeled as "fierce assault" in the help text.

[hollow kraken]

Honestly, I wouldn't be surprised if that's the name that it's supposed to properly have. As "Beheading Operation" is currently a mistranslation

[buoyant sable]

Also is the sub mission only 2 times per week only?

[hollow kraken]

Correct

You can do it ANY day of the week. But only twice a week

[buoyant sable]

I guess it's so you can't power up your subs as fast as your surface girls I take it

[hollow kraken]

Quite possibly. But one can only assume

[terse magnet]

Cant find the new cyberspace dormset. Please help

[hollow kraken]

https://cdn.discordapp.com/attachments/468804420801527810/598890274415968266/Screenshot_20190711-224724_Discord.jpg

[terse magnet]

Ah. My bad. Thanks mate 😅

[hollow kraken]

No problem at all

[midnight salmon]

Happened upon opening the first time after update

Will appear if I go anywhere else but is in the background in the lobby

[frosty gyro]

known bug, try restarting the app

[midnight salmon]

Ah okie

[lucid totem]

some ghost floating was happening for a bit

can't tell what caused it, but Amagi was floating around the room and just landed on the monitors from AI event

which no one can stand on usually

[toxic stump]

This bug happened to me once as well, it's very random but doesn't occur often

[velvet jay]

Is U-556 still having her sub on dorm intentional?

[languid crater]

no auto mode on sub daily

[north flume]

@velvet jay Not sure, but we have this noted as a bug

@languid crater Yes, new daily doesn't support auto due to its complexity and completely different mechanics.

[velvet jay]

new AL update fixed U-556's dorm sprite thanks AL Devs!

[fiery night]

I can't login to my game with anyting conection

[foggy dove]

#tech-support for such issues @fiery night

[unborn night]

i can skip Hull improvement of Kagerou's retro ?

[hollow kraken]

Known bug w/ her retro tree

[unborn night]

oh i missed it don't if it matters... but in the reported card it has 1 out of 2 Hull Improvement slot, i got none and can do it as well

[hollow kraken]

I'll get it updated so that it says as such as well

[halcyon eagle]

I can't seem to replay the retrofit text. It seems to be the same as the regular receive text and audio.

[hollow kraken]

@halcyon eagle That's b/c as they have it right now, if they don't have a voiced new line they put the default text there. I guess b/c they want the archives to be specifically for voiced lines but who can say for sure.

It's the same w/ the Hai sisters iirc

[halcyon eagle]

Ah, makes sense, because I didn't hear her voice during the retrofit, so I thought I missed it.

[hollow kraken]

It's a bit of bummer yeah but you can still view the text from the docks. Go to the skin skin and hover over the retrofit and you'll see it.

[sinful lark]

anyone experiences this ?

[raven topaz]

@sinful lark just restart

[foggy dove]

it's not restart

it's full dock

[raven topaz]

yeah but restarting brings up the scrap/enhance/ menu

[foggy dove]

poor @north flume

oops

[raven topaz]

and its more convenient than just going to the retire page

so like I wasnt wrong

[sinful lark]

i restarted and it still doesnt show sort menu

[foggy dove]

just go to dock anyways

[sinful lark]

the update fucked it up

[foggy dove]

enhance or retire some shiz

[raven topaz]

well sucks for you just go manually retire em

[sinful lark]

potato code as always

[hollow kraken]

Dailies dont show the correct menu, we have it reported to be looked into as its almost certainly not intended

[quaint lily]

10-1 name is still to long, I remember it was known right?

[raven topaz]

ya

[vale night]

Saratoga has no voice sound in the dock during the replay text with the Hibiscus-scented Idol skin on. Is this known?

[foggy dove]

That skin isn't voiced yet

Nope

[raven topaz]

wait nvm

just the lines themselves

my bad

[frosty gyro]

[vale night]

lol skin is out since half a year or so, Sumire Uesaka must be busy

[frosty gyro]

it was also a free skin

[raven topaz]

lexington's skin has been out before that and it doesnt have new lines nor voicelines, atleast sara's has the lines so be happy
funnier thing is how javelin's newest skin has voicelines but the coco collab skin doesnt have new lines nor voice yet

[vale night]

pls don't paraphrase what I said. All what I wanted to point out was that's it's strange that a long released line isn't voiced yet

[steep crescent]

Hello, Gents. I’m not sure if this is a bug or not, but I wanted to report it and see if I could get some assistance . All day long I’ve been trying to do the daily mission “Maritime Attack” to get some Skill Books. However, every time I’ve hit “Battle” I get a message saying “Not Enough Slots.” At first I thought that it might be due to me having too many Skill Books, but in reality I’m actually rather low on them, I’m even entirely out of Red ones. I went through the Known Bugs page, and I didn’t see it, so I figured I’d ask here first. This didn’t start happening until today, and has been going on all day, even after multiple restarts.

[hollow kraken]

It is technically a bug, but it's just that dailies aren't showing the right popup for a full dock. That's what that error is for

[steep crescent]

Oh I see. I didn’t even think about that. I just went and used several ships to enhance another, and sure enough it worked. That’s my bad for not checking that.

Thank you!

[hollow kraken]

Oh, no worries at all It can be a little confusing getting that error instead of the usual one

[stuck minnow]

Hey so the bug I submitted was rejected "Desync caused by connection" But its not my connection everyone is experiencing it. I just wanted to report it. Just saying ppl complain about morale a lot.

[north flume]

I use 2nd floor a lot and I've never seen this

Unless it's somehow broke last patch

[foggy dove]

same

i've been using it excessively over the last 2-3 weeks

[north flume]

I'll test it more and will add the report myself if I notice that behaviour

[foggy dove]

i've never even lost the exp bonus 👀

[north flume]

Ye, same

[frosty gyro]

never seen either

[stuck minnow]

I mean I didn't even know about it until someone told me. Its not something anyone would notice. But I can say that relogging does fix it and updates the morale. But relogging can be a pain. More so for people who want to keep their morale above 120 for the 20% exp boost. It could be a visual bug too. But either way something is going on.

[foggy dove]

it's pretty obvious when you actually lose the exp boost

[north flume]

Its not something anyone would notice A lot of people would notice suddenly getting 20% less exp actually

[foggy dove]

unless you just blindly spam tap the way out

[north flume]

It doesn't regen smoothly, but after a period of time, so that might be the reason why it seems that way?

every 5 minutes I think, but I never tested properly

[stuck minnow]

I heard it was tested to be every 6min. But I sent ss of it. Gained 90 morale from relogging.

Also I want to point out that I had green icons, therefore showing the loss in exp. But i'll msg a mod who will listen to me. Have a nice rest of your day.

[foggy dove]

It's not about mod or not mod

It's because we are the bug report team (feedback assistant/management role)

if we can't verify something, we can't accept it

any other mod will only tell you to message back here

[stuck minnow]

Well i'll find someone who will bother trying to verify it.

Just blowing it off saying its my connection is just half assed

[north flume]

I'll test it more and will add the report myself if I notice that behaviour

[frosty gyro]

lmao

[stuck minnow]

Don't worry about it I already contacted a mod who will help me

[frosty gyro]

most mods are not feedback assistants

we test every bug that comes in generally

this is one we're testing, we'll get the same information either way

[north flume]

Ye, I can confirm it works like it supposed to. I did couple of fights, purposefully died and left for 20 minutes without closing the game. Came back and they're almost at full morale. (Sendai wasn't part of it)

I don't see it as anything but a desync.
Morale value was recovering as it supposed to server-side, while client failed to update it. Re-connecting fixed that.

[summer gull]

IMX the "actual" morale and XP bonus works as expected, but the morale symbol and the number in the dorm is really lazy about updating. To the point where it's pretty much only accurate before fighting any battles after you log in.

[wispy pier]

Is this a known bug ? Seems like 2 of my ships in the dorm is gone. And it displays 2/4 so when i tried to add the ships back again this pop up came.

[foggy dove]

restart the game?

[wispy pier]

Ah, that seems to fix it

Ty ^-^

[foggy dove]

np

[latent fossil]

This happened when I farm Hard 4-4.

[foggy dove]

#461437354872143883

[latent fossil]

thx

[unreal summit]

There's problem with Émile Bertin (retrofit) skill (messenger of love) it is activated during battle but when the label shows up the words are missing

[foggy dove]

it would be appreciated if you sent a screenshot as well

EN servers are down, this is a known issue, please wait patiently

[cold jacinth]

Is the problem mine or is there a maint?

[raven topaz]

dude

[foggy dove]

read RIGHT above your message

[modest sequoia]

Zzz

Cant login

[foggy dove]

read above your message

[north flume]

[foggy dove]

res

do as you see fit

[sour swift]

I thought this is my connection -_-

[foggy dove]

#game-news

[jaunty gyro]

Your not alone

[foggy dove]

Day XX: Can we lock down channel because people don't read the 📌

[raven topaz]

no cause they'll go to other channels here and also ALEC and cry bout it

[foggy dove]

i'm also handling the mob in alec pls

[raven topaz]

F

gudgui ender

[red inlet]

Mee too

[foggy dove]

servers are coming up slowly so please be patient!

[north flume]

as a preventive measure

/lockdown

[bronze mauve]

bug-reports got locked down.

[north flume]

#game-news

[north flume]

/lockdown

[bronze mauve]

bug-reports lockdown got lifted.

[jaunty hatch]

is this a bug or just perm?

[hollow kraken]

That dorm set is permanent

[jaunty hatch]

ty

[vestal oasis]

Hmm... Still can't log in.

[foggy dove]

Please be patient

I've actually went to talk about it

Seems that JP/CN is written as evasion rate too

[sour swift]

Now the issue is all sounds like broken disc when played 😂🤣

Dafuq I can't hold my laugh 😂🤣

After trying to re-open the game, sounds issue has been fixed 👌🏻

[open pumice]

I'm here to report an issue I have just begun experiencing now, I'm not sure if it has anything to do with the servers being down or not or if anyone else is experiencing this issue.

when scrolling through the docks and the depot, the page will randomly become blank like everything was deleted. exiting and reloading the docks/depot temporarily fixes the issue but it still continues to occur

[foggy dove]

That's weird

Try a file repair in the settings

Later ofc when the server is stable

[open pumice]

I will try that when the servers are stable and if it still happens I'll report it back here if it fixes the issue or not. Thank you for the suggestion! I've honestly forgotten about file repairs

[north flume]

That's pretty old issue, tho I'm not 100% sure what causes it

But I had it few times including other games

It has to do with scrolling

[open pumice]

before reporting the bug here I tried to see if I could replicate when it occurs via scrolling, for me at least it's completely inconsistent and impossible to tell when it will happen

[north flume]

ye, but it's known and was archived pretty sure

[open pumice]

Ahhh, okay I've never had this issue before so seeing it randomly start happening, I thought it might have been a new issue.

[north flume]

It's really random.

[open pumice]

ahhhh alright, thank you Restart! ^^

[fair thistle]

Stuck in a infinite loading screen, is this known?

[hollow kraken]

Very possible it's client side as no one else is having this issue (at least after the servers were brought back up). Seems like it might be a connection issue if it's infinite loading. Can you try restarting your game and device (and your network if possible) if it keeps persisting?

[fair thistle]

I restarted the game and this happened

[hollow kraken]

Hm...hopefully it's not the servers again. But just to try it out, can you restart your device, try a different network if possible, or resetting your network?

[fair thistle]

It seems that restarting the device fixed the issue

[cedar heart]

hmmm i can't seems to do the daily it always saying not enough slot

[hollow kraken]

You have a full dock. The dailies have a bug right now where they don't display the usual popup

[unreal summit]

The name of the skill does not show up

[hollow kraken]

no one else has brought that up. Is it always like that for Emile's skill?

[raven topaz]

someone actually brought it up earlier @hollow kraken

w/o ss tho

[hollow kraken]

Oh really? Got it. @unreal summit If you don't mind, can you please report it to Belfast Bot

!bugreport

[rocky willow]

Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:

Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues

[hollow kraken]

steps to reporting

[unreal summit]

So I dm the bug to Belfast?

Also no one reported because they probably haven't fully retrofitted Émile

[hollow kraken]

You'll DM her the command !feedback and she'll walk you through the rest

[unreal summit]

Ok

[open pumice]

the file repair worked for the scrolling bug, thanks Ender for the suggestion!

[cloud stratus]

Now classroom AND laboratory dont show "N" when theyre finished

[honest solar]

Lab never has, classroom I'm almost certain it's been over a month, but it's definitely not new

[cloud stratus]

Lab did iirc, and even if not it should show a N

[honest solar]

I agree that it should, but if it never did then it may not be a bug technically

[cloud stratus]

From what i recall it did show until last update

[drifting sparrow]

error code 100404 re load my acc

[honest solar]

Did you restart the game?

[silent fiber]

Does anyone have this bug where it doesnt show your secretary ship and clicking anything (except the commissions) loops the game to an eternal loading?

[hollow kraken]

It's an old known issue w/ Bismarck L2D for specific users. Do you happen to have your account bound?

[silent fiber]

Yes i did thankfully

[hollow kraken]

Gotcha. So unfortunately since it came about, we don't have any specific known fix besides either a full install or a file repair from the settings menu, but you said that you're not able to click to it

[silent fiber]

Yeah, clicking commissions was fine. I could collect them so it wasn't my internet.. But clicking anything then just makes the game load forever.

Its my first time hearing about biscuit's l2d bug. I guess i'll just have to re-install my game. Thankyou friendly toast guy~

[hollow kraken]

No problem at all and if you still have some issues w/ it, just let me know

[silent fiber]

Alrite

[errant estuary]

Is truncated research assignment text a known bug?

[hollow kraken]

Assuming you mean the requirement text for completing maps? If so, yepp

[graceful citrus]

Phantom sub

[foggy dove]

intended

set them to activate hunting

and they'll surface

[graceful citrus]

ty

[gilded pike]

this island is sideways/upside down???

[hollow kraken]

I mean, it looks fine to me. A bit weird from the perspective, but still correct

[errant estuary]

@hollow kraken No, this.

[hollow kraken]

Ah. The description? That's known as well. Not sure if for that specific project, but in general its known

[errant estuary]

Yeah, I meant in general.

[hollow kraken]

Yeah, there are a couple of projects that suffer from it

[brisk jolt]

I ran into something weird where the boss would not spawn in

[raven topaz]

restart

[hollow kraken]

It's a desync issue. Try restarting the app and/or go to the boss spawn location

[brisk jolt]

Thanks 🙏

[limber pendant]

I'm not sure if this is a bug. But when i put my phone on standby and after a while i come back and it gives yout hte ''please reconect'' notice., i press reconnect but then imidiatly the window re-appears. If i choose cancel i get send to the home screen. trying to login will give me a ''login succesfull'' but choosing my server wil give me a network error. Rebooting the game always fixes this though. But its kindof anoying

[steep adder]

Is the chinese characters known

[fossil condor]

I believe they were known for another gear, but I believe that was fixed so this may be a new case. I'll be looking in the trello to check.

[cedar bloom]

I got mail where my redeem code supposed to be but there is no code like tf

[frosty gyro]

what redeem code

[raven topaz]

prob AX's? or sth else

[frosty gyro]

not gonna assume

[cedar bloom]

This

[frosty gyro]

if you read the email carefully, its reminding you to redeem your codes if you havent already

you get codes from attending azur lane’s stamp rally at anime expo

[cedar bloom]

Oh ok

[frosty gyro]

[cedar bloom]

Thanks

[frosty gyro]

no problem!

[buoyant hemlock]

is this a bug?

i cant 120 her

[north flume]

try restarting your game

[molten flint]

is the bug about all subs sprite being corrupt/missing texture already reported?

like this, apparently it is unrepairable even with reinstalls

[north flume]

It's usually fixed after file repair/reinstall

please take a screenshot with log mode active and report it as I don't believe it was before

instructions how to activate log mode can be found in pins

!bugreport

[rocky willow]

Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:

Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues

[molten flint]

okie dokie

[hollow kraken]

@molten flint Actually, no worries for reporting it. We've got an open report for that issue

[near gull]

Is it a bug or a feature that game doesnt give you sort/enhance dialogue when u try to do sub daily, while your dock is full? Only Not enough slots

[hollow kraken]

It's most likely a bug. It happens for all dailies I believe. We have it reported for now for confirmation

[astral saddle]

got that problem at the mon/thur/sun daily mission

[frosty gyro]

your dock is full

[astral saddle]

srsly?

[hollow kraken]

Dailies aren't showing the correct popup for your dock being full. It's a known bug

[astral saddle]

ok yea then no worries

didn't found that in #known-bugs or was it known b4 iris already?

but I'm wondering I did the other dailies right before and it worked so idk

but full dock was the case ty anyways

[hollow kraken]

It's from last weeks update. I may have not put it in #known-bugs if I forgot. But as for the other ones not giving you the warning, perhaps you got a bulin or something from a mission? Not too sure unfortunately

[astral saddle]

none of the dailies should give any ships if I remember correctly so idk and a bulin would've made a popup but as I said ty for the info I would've probably searched everywhere besides my dock xD

[hollow kraken]

Sorry, I meant mission from the dailies/weekly missions not dailies But no problem

[cedar heart]

hmmm im just wondering is it bug that i can't find in the dorm shop the new dorm cyber thingy theme?

[hollow kraken]

Nope it's not. As per patch notes, it comes out on the 15th. So here in about 7 hours upon the server reset

[cedar heart]

ohhh i see . . . thanks for the info

[hollow kraken]

No problem

[buoyant hemlock]

@hollow kraken Android x86 is not an emulator

it's Android for x86 CPUs

[hollow kraken]

The game really isn't made to run on such a device. If it's going to be played on a computer, it needs to be through an Android emulator. And as said, aside from that, it'd more than likely be an issue w/ the computer not being able to run it.

[buoyant hemlock]

I mean it can be fixed by compiling the game for x86 too and if they use any native libraries they could just include the x86 version of them in the package.

And emulation has too much overhead so the performance goes down too much.

[hollow kraken]

I can get this down as feedback for the team, but it's not necessarily a bug as the game isn't really created that way

[buoyant hemlock]

If it gets fixed/added it'd reduce a lot of headaches.

If they aren't using some specific native libraries it should be as easy as checking a checkbox or adding a word to a command line.

[hollow kraken]

Gotcha. I can't personally guarantee much, but I'll get it noted down for feedback so that the team is at least aware of the request for such support

[buoyant hemlock]

That would be enough, thank you.

[hollow kraken]

[haughty gull]

Getting a display error whenever viewing Houston, and also when building her in construction; Game then goes into an infinite loading screen and forces a restart.

[hollow kraken]

Looks like bad files(especially since it's just for her). If restarting the game/device doesn't resolve the issue, can you try a file repair from the settings menu in game?

[haughty gull]

I'll try that, thanks.

[desert monolith]

On sunday the new raid also gets its attempts back.
But upon attempting to do it you get a error.

Relogging does not resolve it for me.

[unborn path]

weird thing that I've noticed is that nightly urgent commissions don't appear if I had the game in background and then switched to it after the time commissions should appear
that happens on iOS for sure, don't know about Android
but I do know that if you keep the game open they will appear normally — tested on an emulator

[raven topaz]

ye just relog and they appear right away

[desert monolith]

@unborn path going back to the Base and usually back to a battle resolves that. Or relogging 😛

[unborn path]

yes I know but that's a little inconvenient

what I do is tap "cancel" when reconnect message appears and that puts me back to login screen

[small knot]

Well, just like how regular urgent commissions trigger when you're playing the game, the nightly urgent commissions work the same way. The trigger being playing the game at the specific time they show up. If you're not, they don't show up.

It's a good thing all you have to do is relog for them to show up, so you're not punished for missing the trigger.

[buoyant hemlock]

monarch is missing 1 secondary gun base

[foggy dove]

which dev level is that supposed to be even

[buoyant hemlock]

30

[desert monolith]

hackerman

[foggy dove]

i'm not going to take that report till someone actually records dev 30 monarch actually only having 2 sec mount instead of 3 tbh

most of us don't understand the coding

[buoyant hemlock]

https://cdn.discordapp.com/attachments/352975182065041410/600210456283578369/video.mov

notice that she's supposed to have auxiliary gun base +2

[foggy dove]

i'm gonna do some other verification hold on

...well blimey

looks like it's not an EN only thing

JP has it too, looks like CN as well

@buoyant hemlock please do send a report via @rocky willow, attach all the SS and video with it

[gilded verge]

http://prntscr.com/of3n5b

[foggy dove]

wait 20 mins

it isn;t the 15th yet

thx pachurii

[drifting sparrow]

a bug sense it was added

[foggy dove]

what bug?

untick the "show highest"

[drifting sparrow]

look at it

[foggy dove]

untick the show highest

[drifting sparrow]

how to do that

[foggy dove]

tap on it

[median sluice]

Typo on Bonus "bouns"

[drifting sparrow]

oh

[foggy dove]

https://trello.com/c/9a9Koun4

Trello

Research Rewards Typo "Bouns"

User Info: 67119682
System Info: Sony Xperia Z5, Android 7.0/ Nox 6.2.7, Windows 10
Frequency: Guaranteed. It always happens no matter what
Perceived Severity: Minor issue that does not impact core game experience (e.g., misformatted graphics or poorly transla...

Labels

Low, Popular, Android

known

[sinful lark]

is the server fucked up again, i think i lost my belfat

[north flume]

[buoyant hemlock]

this text cut-off on all the previews is known right

i think you use to be able to scroll down

[foggy dove]

yes

[buoyant hemlock]

okie

[edgy panther]

This is known i suppose?

[foggy dove]

restarting the game shd fix it

[daring glacier]

I try to upgrade feet tech i loss 4000 coin but it is not upgrade ( I try to open log mode but it not work)

[hollow kraken]

Have you tried restarting your game and device?

[daring glacier]

I did restart game but not my device

[hollow kraken]

It's no guarantee, but it can be worth a shot

[daring glacier]

Will try

I restrat my devive it not work too

[hollow kraken]

And you're SURE you didn't get the fleet upgrade? If so, contact support via email as this is the first time this has been brought up and it sounds like it might be a type if desync issue

/techsupport

[bronze mauve]

Z23 Sensei

If you experience a specific technical issue, such as a bug not encountered by others; an issue with a purchase, or a loss of items, please email [e-mail] with your UID (it can be found in your in-game profile menu), in-game name, server and issue as well as device brand, model and operating system.

Please do not DM Yostar staff or discord mods about your issues and use e-mail instead.
Please note that the answer may take a while due to high load, so we ask you to be patient.

[hollow kraken]

email for support

[daring glacier]

I sure my feet is LV. 4. and it should be LV. 5 after upgrade

Thanks anyway

[buoyant hemlock]

I think this is known already

but whatever

[hollow kraken]

No one's actually brought that up before (or least reported it). Is it like that whenever any ship sleeps in it?

[buoyant hemlock]

yes

[hollow kraken]

Gotcha. If you don't mind it, can you report it please?

!bugreport

[rocky willow]

Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:

Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues

[frosty gyro]

come on p, get that report in

[prisma dove]

Yeah happened to me too

Reported it uwu

[hollow kraken]

Actually it wasn't reported I'm sorry to say. You need to follow the steps from Belfast Bot in the above bot message

[frosty gyro]

p went to sleep

and then I forgot to manually add it

[fossil condor]

Well, it's there now

interestingly enough, if you change the orientation while someone's in there, it'll work properly...

[left fossil]

Hello could someone add those to be fixed, they need text formating

thanks

[hollow kraken]

Sure thing. I will here after a bit

[honest solar]

That's a known issue with basically all oaths though, isn't it?

[hollow kraken]

Well only some have it going on and the last time we had to deal w/ text wrapping was "it needed to be handled on a case by case" basis so we had to get a collection for everytime it happened.

[honest solar]

Gotcha

[hollow kraken]

Of course, we don't exactly know if that holds true for this time as well. But better safe than sorry

[cloud stratus]

Wasn't sandy stage supposed to say 1.5M and not 40W?

[pearl igloo]

Hi, I haven’t found this bug in #known-bugs I’m really sorry if it’s already known but ships’ picture became darker in tactical class like when we want to see their skill in dock. The bug disappeared after restarting the game

[void lava]

Actually, that's known..
I reported that weeks ago.

[terse root]

There is a bug currently where if you have Velstal and use the field repair and pick up another repair, you don't get the other repair

[pearl igloo]

@void lava alright thank you!

[silver geode]

do my starters not count towards that mission?

as in the starters you first get

[fossil condor]

That mission had issues with ships already being 110, IIRC

[silver geode]

ye was the same for awakening lvl 105 for me as well

[hollow kraken]

The mission isn't retroactive so if you already had her awakened when it came out, she won't count.