#bug-reports
1 messages · Page 91 of 1
smh rei
@cloud stratus Also for your issue. I'm pretty sure it's known. One sec
@frosty gyro 
That emote is called tease?
is it for everyone 
if not then im just gonna ask them to repair/reinstall and see what happens
That particular emote worked for me just now
hm I could send it just fine rn
Yeah, mine's fine on iOS and Android. So @tender crag just for some quick confirmation if you don't mind. Did you mean the in game chat emote or her voice lines?
Quick chat emote
Gotcha. So it sends numbers like in the screenshot above? If so, did you happen to send it in Guild chat?
Yeah I did. Does it work in regular chat?
That's what I'm trying to narrow down real quick. B/c world chat seems fine for it
lmao
Now how in the world does that even happen
Well I'll get it real quick
Do other emotes break in guild?
Huh. Well that's weird. I do know at one point, there used to be no text limit in dedicated guild chat... but now theres a text limit again lol
Someone go spam all the emotes to their guild and be a guinea pig 
im not a mod anyways 
from server
It's been a pleasure, Kawa 

Belfast hide does not send
unicorn hug does not send
neptune nod 
inb4 being limited for spam
I just sent belhide fine enough
mines not showing up 
Can you get some screenshots, Kawa?
im afraid to restart and see the chat just absolutely filled with what did not send
you've served well kawa 
just ask @maiden cypress to confirm if they're in correct form or deformed 
either my messages were being blocked or not, but some emote had to be pressed multiple times to send
went through all, its only Vampire

So Vampy's the only one who's fully broke?
Got it Just asking b/c I've changed the title of card like 3 times already 
Mine sent
vampire seserren in guild chat?
she broke
No its just numbers
yep 
synd and I having fun
They speak in tongues 
DUDE M99 EMOTE
{777#64#777}
AHH
After many patches and hotfixes, yepp 


inb4 we all get banned for memeing
I nominate kawa
@cloud stratus Actually, it seems like it never was. If you don't mind, you could report it
I tried looking in known bugs but couldn't find anything
Even in the character screen the background is white
Hm...try reloading the docks and also try restarting your game and seeing if that clears it up. If it still persist, can you try a file repair from the settings menu?
I already did
The file repair as well?
Yeah
Hm....
Well it looks like corrupted files so if you actually did a file repair and it didn't work, then the next step would be a full reinstall (if you do, be sure to bind your account first)
@hollow kraken the audio fixed yet?
Yepp, it has been. Be sure that you have the hotfix from this morning downloaded and you should be able to download the CV data 
Ok thanks
Is anyone else having scaling issues with all the loading screen images?
anyone with a weird ratio yes
Any known way to fix it?
there is not, just wait for a fix for it
Duly noted, thank you
not sure if this is a bug but i've noticed shipgirls "bouncing" when playing with the koi streamer (in the vid it's kawakaze & aurora), and it seems to only happen when you replace the girls while the koi is moving
also the koi can sometimes move at breakneck speeds which i have no idea how to replicate
known
ic ok then
Has this bug been reported yet?
Noticed it started happening when my exercises reached 3/10
restart the app
its a desync
Ah! Alright
game is displaying the wrong number unfortunately 
If you go to Take a Picture with a boat, then you select Monarch, you can see her unreleased skins. Im not sure if it is a bug or not. I could not find it for other ships
Anyone else have the behavior where some subs / I-19 specifically doesn't consume morale / her mood doesn't go down when calling her into fight?
well Monarch will get the 1st Anniversary skin in a few months though
is that even a bug?
Typo. "Bouns" instead of "Bonus".
known
Ok 👌
The error of not receiving the login reward happened to me again
known issue, usually comes later
same, logging in on my phone fixed it again.
logging in from emulator to phone or vice versa usually helps
the game asked me to download all the audios again
@magic pumice did you get your log in reward?
tried mine on 3 diff devices (emulator and phones)
still did not work
I went to the emulator and now I am downloading the game again, I do not know why when I tried to download the additional 200mb of the play store I downloaded the entire game again
High performance air radar (pr equip) does not lower ambush chance by 12%
Ive tried testing it on the same fleet with and without the equip and it didnt change the odds of getting ambushed
(Btw that was without any sg radar in effect)
I got into the emulator and still does not receive the login rewards
Haven't gotten my daily login bonus either. Restarted twice.
I didnt get monthly reward?
Portland (retrofit) 104 lvl disappeared after commission
no login bonus here either
can you try logging in on a different device?
ok
don't have an extra device to even try
still nothing
are filters in your dock off?
yes
No login bonus again
@gilded hatch select a heavy ship and press the weapons, see if Portland already uses one of those


Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:
Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues
I received the monthly reward
looks like the daily bonus reset time changed into 01.00, not 00.00 like usual
im assuming its a dst issue then?
no
we dont know anything yet
and for a dst issue its weird that it goes 2 hours extra instead of the one we're on now 
if it was dst it shoulda been like 2 hours before now I think, like all the lecture hall issues n stuff
well idk man i dont live in a dst country and everytime servers adjust for dst it throws me off
I get login reward
known bug 
the problem here is
all daily quest are resetted on time
but no daily bonus around the usual time
I got daily bonus reward at 01.06 server time today
@ember merlin ok
Did devs just release hotfix for login reward bug?
unknown
interface
@frosty gyro thanks
Hi, the camera isn't working for me
Can anyone else confirm if the high performance air radar works? It doesnt reduce the ambush rate for me
hi everyone
i started downloading azur lane for third time but any time i lunch it on many devices ,it just stuck in the loading and then it gave me an [connection error]
i try it on differeny devices
and different proxies and vpns...
but it just gave me connection error
devices that i checked : sony xperia xa1 plus , memu android simulator and samsong galaxy note 8.0
vpn that i used : nord vpn , psiphone , shecan.ir
is there any way to try it before unistalling the game??
Myoukou's dialogue at the Love Affection level is still incomplete. Only one line is shown, despite it being much longer.
This is both disappointing and kind of hilarious. As grinding one of, if not the weakest, non-bulin, ships up, rewards you with her finally finishing the paperwork.
@bright steppe i hav no packed lost
my average ping is 90 and speed is 1mb\s
wew XD
Not a real bug, but a small detail.
When you open the archives and don't have Graf Spee and click on her, the game will only show "Event: The pursuit of Graf Spee".
It does not mention, that she was added to the heavy ship contruction.
Perhaps, this can confuse some poeple, when they suddenly pull her out of the heavy contruction.
Yeah, EN doesn't have her in the construction pool yet
Ah, this explains it. Thanks. 😃
Can't get out of dorm
Known issue. A restart should fix it for now though
For clarity: The top chat message relative timestamp
u556 skin is bugged. her animation is not working for her chibi in the dorm
@timber chasm It's an old known chat thing. But no idea what causes it though 
@mellow grotto Her animation plays for me. Have you tried reloading the dorm and possibly restarting the game?
Game be weird at times
Pause button doesn't work
That's the same pause, but look at the background
They're still fighting without input
And timer still goes down when you press continue
And it's on manual man
Someone has brought that up before but we never got a formal report for it. You can go ahead and report it if you'd like
!bugreport
Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:
Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues
So, just do !feedback and then say the bug in DM?
Send that command to Belfast Bot in DMs and she'll walk you through the rest
Whooshie, just did it, hope it helps!
what happened to my Al. when I was farming at chapter 8-4. arrived a white screen and returned to the game again. Its bug or something
If it keeps happening after that one time, try a file repair from the in game settings menu as it might be corrupted files.
Umm
So I'm doing a merit battle
And all characters and the bullets froze
The skills are still activating with the voices and the timer is still going on
And I can still move the camera
But nothing is actually happening 
is Akagi chan on the enemy team
...yes
oh
only workaround rn is to not fight an akagi chan 
this is a troll team I'm fighting isn't it 
well not everyone knows shes broken (of course) so they might even know themselves

well, another workaround except avoiding
is to smack her fast enough
snipe her before the enemy frontline dies and you gucci

then just avoid I guess since you dont seem to be able to kill her before she launches

@frosty gyro can you add my workaround that last card in #known-bugs or sth
people dont seem to know it unless if I tell em 
Yeah, I'm going out on a limb and saying this team is designed to softlock the game
If you kill akagi-chan before the frontline
The skill won't activate apparently
Turning the wifi/data off brings the error to the front and then turning it back on and just confirming makes it goes away, quite faster than restarting
gotcha
Which ain't gonna happen when the vanguard is level 1 
lol
The thing is that it's very difficult to prove intent, so rather than try to enforce knowledge on the playerbase, it'll probably be in better interests long term to fix Akagi-chan (but who can guess at how dev team prioritizes fixes)
Please fix this, should be easy, just add the rest of the line.
We have it reported so we're just waiting for it to be fixed. Unfortunately we can't give any estimate of when.
The only workaround for the Akagi-chan bug is hope she doesn't proc when their vangard is downed, or KO her before she can try and use her skill. In other words it's just pure luck there
. _ .)
just a quick check, is commander exp gain bugged again
How so, exactly?
visual bug after battle ends
you mean the visual bug from before?
ye
i just got +12 in w12 with 4 ships lol
well it is likely, can you run some test runs?
ill try, i never really looked at it till now
Ran 8-2 hard mode a 2nd time, it didn't save my fleet choice
view detail screen is missing change skin button
the skins arent supposed to appear on the retrofit page
share what
probably not, can you report it? @near tide
Sure.
!bugreport
Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:
Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues
Is it ok that sub marking going over the islands?
Heh! Or that island has underground river so she can cross it! neh~♪
Technically it's not supposed to do that, but you can call the sub in if you end up fighting there
And I know that was a known issue because someone showed a pic like that of 8-4 with the ice flows in the way

its known
you can either restart the game to fix it, or turn off your wifi/data so it'll be brought to the front then turn your wifi/data back on and confirm so it'll go away @honest tusk
So, I'm doing the Akashi Questline right now. It wants me to do hard stages 1 to 5 six times each. Could it be that this is still from the days when you could do 6 hard stages per day? Could this be reduced to 3?
Well, it's not a bug per se, sure its been reduced, but them not changing the reqs to meet the change in HM isnt a bug nor do they have to reduce it, unless they feel like doing so
anyhow, its been suggested they reduce the count needed to 3, its up to the devs now
Akashi's quest got severely nerfed after hard mode changes due to the fact it requires 6 hard mode wins, while players only have 3 a day, which means they're forced to waste even more time doing low HM worlds. This got even more severe due to introduction of core data, so her...
1
Very High Priority, OBT
Say is this guild bug known?
just got the boss not spawning bug, do i just abandon the run or is there a fix
@buoyant sable Yes
@meager vortex Restart the game
oh cool
Thanks for letting me know Restart
Turn off "Show highest" and you'll the lower end medal and be able to unequip it
Yeah, it's a known bug w/ Akagi-chan. https://trello.com/c/Ok2XEtJE/632-pvp-battle-freezes-in-place-due-to-akagi-chan
User Info: 202199455
System Info: Iphone 6s IOS 12.2
Frequency: Specific. I know how to avoid it
Perceived Severity: Major issue that impedes player progress but for which a workaround exists (e.g., performing very specific actions crash the game)
**How to Rep...
3
iOS, High, Popular
its not erebus
She activates her skill w/ no vanguard alive and softlocks the match
@dawn cradle Known issue w/ the dock
Oh ok
Anyone know if skins on retrofitted ships shows or not in detail archive?
Or it's not available for now?
Retrofit archives have never shown skins iirc. This is due to retrofits having a completely different ID number than their normal counterparts. So clicking on archives from the dock, takes you to the retrofit ID which won't show the skins
So、is there any way to see the skin quotes on retrofitted ships? ;w;
Ahh、from memento?
aye
It would be better if they're available too on each ship
It's been suggested in #game-feedback to have that function 
Thanks toaster
boss in 8-3 doesn't move
did she move before and doesnt now? because some bosses are stationary
If it's the boss I'm thinking of, it's not a bug. She stays behind her two meat shields making it a lot harder to hit her

k
Sos missions doesn't count to research to complete world X
Not a bug. They're supposed to say "...on Normal Mode" but the text is just cut off. It's a known issue
Ah
So i don't know if this is a bug or not but after the game has been disconnected for a while, phone locked or was in some other apps and i click reconnect the game feels really slow and unresponsive. E.g. when i tap a location to move to on the map it takes a second and then move, every time i tap. Similar with other buttons or actions. Makes the game very unfun, can only be fixed with a restart.
And another thing: In formation screen when in that "picture mode", sometimes when i try to press the icon/image of a ship to get to it's info screen it doesn't do anything. I have to tap multiple times for it to react and open the info screen. After that it works fine.
first issue should be your device desyncing with server, and usually does happen with all the issues you said, and pretty much the only thing you can do is either close the game before you go AFK, or restart right as you get back
So about these memories, they should have been unlocked it those requeriments are correct
not sure if someone already reported
i will send it to Belfast
Yepp, it's a known issue that the last two became locked again

you can always check before hand in #known-bugs or the bugs trello
if you’re not sure
(asking is ok too I guess!
)
Is this a common thing? Submarine Icon not showing
It can happen as a visual glitch. Not too sure about common though. But we have it reported to the devs to look into
Yeah its done that in the past
for me as well
It literally fixes itself, if you click on it though
Yepp. A visual glitch
So, visual only, not gameplay related?
Nope. For the times that people have brought it up, it's always just been visual
Will it get looked into though?
But we have it reported to the devs to look into
So yes, it will be. But we have no estimate of when it'll be fixed
So probably never, cus you guys only deal with major issues
eventually, but critical is of the highest priority
I assume this has been reported (friend request screen)?
@near tide it's known
Akagi used the world and froze my game twice now, I would assume its known already
Some text is cut out
Known?
idk if this is known, but Accept is spelt accpet when you go to accept a friend request
wait nvm, turns out its already known

I opened 10 t3 gear crates…
only got 8 items…
You got some duplicates. You can see that you "2" of the AA gun and the boiler
Ah… Hard to see, even with my glasses… sorry about that. My bad.
No worries at all
i think this should be "AA Enhancement I"
Yeah, it's supposed to be. Jintsuu's board has a couple of mistakes on it. They've been reported though
What’s this weird blue line on kamikaze’s face?
I don't see that on either of my installs
Is that just from the docks?
i paused and apparently they still continued and i won
but i think my ships were immune maybe
i could see the boss firing at me in the background
Known, but only seen one other person report it so far: https://trello.com/c/moPvAaBN/912-pause-button-doesnt-work-game-still-continues-in-background
User Info: 269717356
System Info: Mi A1 9.0
Frequency: Randomly. I'm not sure why it happens
Perceived Severity: Major issue that impedes player progress but for which a workaround exists (e.g., performing very specific actions crash the game)
**How to Reprodu...
High, Android, Popular
If it happens again and you can grab logs might be useful, though I don't know if you can activate such mid-sortie
did you happen to pause right as the boss alert came?
I think I remember something like that long ago
i may have
i had to pause in the sos boss stage at the start which basically insta spawns the boss
yeah i cant repeat it
i think it might be a frame perfect thing pausing on frame of boss spawn
What's the problem, commander XP display?
If so, that one's known: https://trello.com/c/lbVQsZvc/705-commander-exp-being-0-or-lower-than-usual
269636884
System Info: Nox Emulator 6.2.7.1 | Android 4
Title: Commander Exp +0 Visual Bug
Frequency: Specific. I know how to avoid it
Perceived Severity: Minor issue that does not impact core game experience (e.g., misformatted graphics or poorly translated t...
1
Low
W12-3 boss node. 12-2 gave me 59 exp
refer to the message right above
Well, I can get the new W12 screenshots posted on it. Sure
is it a bug where chance of encounter goes from safe to very low and then back to safe immediately
care to elaborate?
ill try to grab a gif of it
kay
can see at the end it goes from safe to v. low but then changes back to safe when i land in the tile
hm, never seen that one before
both tiles are free to ambush and air strike me too
@hollow kraken this one known? cant seem to find it
Hm....and it's always like that on 10-4?
have you checked on A-1 and A-2 too? that node you sent is a boss node so wonder if it's gotten something to do with that

Was this already mentioned before?
When you click on a ship in your dock and go through the [?] help button there's this small typo
That's almost as good as "wrecken" 
I believe that one is known though. I'll double check and if not, I'll get it noted down
Aye 
batter
a1 and a2 work fine
ill check f1 and f2 again 
i got ambushed on safe
yeah it doesnt show the increase if you move on f1 to f2 or f1 to g1
but im pretty sure the chance still increases
the boss isnt in the tile either 
Gotcha. That's really odd. But go ahead and report it if you don't mind
!bugreport
Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:
Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues
Known issue w/ the couple of skills that are cut off as of right now
animation on submarine girl froze, don't know what caused it or if it's intended. Very minor
Yeah, their sprites freezing is a generally known issue
Dunno if this is already known or has been mentioned.
https://media.discordapp.net/attachments/571030513549049866/590308763961917470/unknown.png?width=1253&height=406
https://cdn.discordapp.com/attachments/571030513549049866/590308849529913438/unknown.png
https://cdn.discordapp.com/attachments/571030513549049866/590308993642004490/unknown.png
I suspect either Leipzig or Z36 might not get registered. Restarting did not fix it.
its a known bug, for now you'll have to reinstall and it will count
alright. thanks again 🙂
no problem 
On Yuugure's "friendly" quote, it says "coke pancakes" instead of crepes. Want me to report it or is it stupidly localized?
I already said something
@hollow kraken sorry for the late reply
It does that in the archives,on the docks it is ok
I strangely do not have it in archives
can you try an app repair in settings/reinstall?
if not, that is ok
mhmm, the vampire animated emote not working in guild chat?
Yepp, it's a known issue
Z23 party skin orange juice line has been fixed but why is the trello not updated yet? Shouldnt it be moved to the fixed translations?
We don't catch everything all the time 
But it's updated now. Thank you for pointing it out 
Just a question. How do they choose which translation issue to fix first? the z23 orange juice was just recent and was fixed within the month(kinda slow) but there are trans issues that are 3-4 months old and they havent been addressed yet
Unfortunately I can't say for sure. I know they're busy w/ current content and I'm sure there's a process to proofreading and fixing old TLs. But those are just assumptions as the reasons as I can't give a for sure answer
Hopefully they fix all the trans issues before the game goes down
how come there are player on EN with japanese user names and you can use japanese characters for shipnames but not as username with the identity changer ? Is that a bug?
there are plenty of names with other special characters aswell
but all i get is a error that im using illegal characters
actually ship names tend to block japanese words
report it specifically for the name changer though please!
we only know of this issue for oath name changing
wait now that you mention it, my ayanami had a japanese name and its suddenly her default name again
but it worked before, somehow got changed back
ah now i get what you ask, yeah id like to report that i can't change my ingame name with the name change certificate, i want to use special charaters like many other names have , and all i get is this message
!bugreport
Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:
Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues
@hasty oracle
I was updating my azurlane on playstore and got this
is this all right??
its on 250 mb now
try cancelling and retrying?
Is this known

Yepp, it is
Which screen is that on exactly?
Friend list
Ah. It's known that they can be incorrect in chat at times so I'll get it updated w/ the friends list too just in case
Thanks in advance toaster
Restart the game
any suggestion on the infinite update? i tried clearing the play store's cache and data to no avail
well, my suggestion would be not trying to update till there's atleast any word on it
alright then. thanks
If you didn't already, might ask in #tech-support
Is it intended to open the gear sets when you are awakeing it?
What exactly do you mean?
When the game level up the ship you can open the gear sets
So...showing the gear of the ships you're using as fodder(for the purpose of disassembling)? If so, yes that's intended
I will do a screenshot when I can
Sub?
Known visual bug that can randomly happen to subs
For A Knight's Promise (the U-556 secretary quest), memory 4/7, the first line of text seems to repeat itself
I'd need to personally confirm, but nobody's reported that yet, feel free to do so.
Will do so when I'm back home tonight.
Hi there, Belfast seems to be out of forms for me to report a bug. Any tips?
What exactly do you mean?
no
@lament basalt
Belfast seems to be having some type of issue(as shown in the above screenshot)
Thanks for help guys.
No problem. Temporary hiccup so reporting will be resumed later
But what exactly was your issue?
on it
Oh, it's not game breaking, more of a graphical bug mb.
On Chapter 2-4. The map seems glued to the bottom of the screen. Can't drag it like the others.
Ah, gotcha. I think i've seen people talk about that but I've actually never tested it myself. But feel free to report it when Belfast comes back up to speed 
Thank you very much, Cyc 
she's back 
are you expanding the bot's horizons 
confirm working all the way, thanks dev!
thanks cyc 
akagi is on top of hipper & when hipper was moving akagi was flashing over/under
restart game, should fix that
I think we have a report for flashing chibis in academy let me look
https://trello.com/c/CW70YuZW @rapid flame yep got it right here
User Info: 202080999
System Info: One Plus One, Android 6.0.1
Frequency: Guaranteed. It always happens no matter what
Perceived Severity: Minor issue that does not impact core game experience (e.g., misformatted graphics or poorly translated text)
**How to Rep...
1
Low, Android
sorry for the delay I made food 

My 2-4 on Hard is stuck like this, IE like it's at the very bottom of the rendered space.
Is it supposed to be like this?
Is this normal?
Nah. It's a known issue. But I gotta ask, what map is that from exactly?
2-1 Hard Mode
Gotcha. So it was the same map then from the previous report. Just wanted to make sure, thank you 

how do I submit a bug report 
Be sure to check around in #known-bugs to see if your issue is already reported and also you can confirm here. But the steps are as follows
!bugreport
Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:
Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues
what am I looking for
Sorry lagged out. I put it in the wrong chat.
ah no problem
Has this been reported yet?
honestly i don't know what even caused this but it's amusing
LOL
it's not happening to anyone else, no wonder she's embarrassed 
wait, turns out it is happening to a bunch of others suddenly... but it stopped happening when i left info and clicked again so it's not really a problem
You might have clicked too fast who knows
i got another weird bug right after that so i just restarted and i'll hope that doesnt happen again
Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:
Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues
i was trying to unequip gear and every time i pressed the unequip button the whole screen went black for about 5 seconds
All done
got it 
Hello, is Ark's L2D skin chibi bugged for anyone else when viewing it from the skin selection screen (the one where toggle to equip skins)? On my Android/iOS devices I seem to consistently get the chibi with a bleached skin color, although only this instance of the chibi seems bugged. Shop/Archive/Secretary/Dorm/Battle instances show the chibi with her normal complexion.
can you send a screenshot?
Hold on, I'll try to get one
After looking at the various sections again on Android, there doesn't seem to be anything off. Could've sworn one instance of the chibi wasn't shaded right... (I doubt there are multiple versions of the chibi asset) Must've been a trick of the light and/or some quirk with the screen calibration. Sorry for the false alarm.
no problem
its just asking you to press the headquarters icon to access the academy land and the dorm
Yuki’s legs are detached
If you auto fill while it still counting up the stats it says +0
U-73 shows up with her default skin even though I have the Science Rules equiped (and she's the only U-73 in my dock).
U-556 shows up correctly.
that location in the academy isnt exactly bound by what boats you have nor which skin you have equipped on them iirc
even boats you scrap every single copy of can still pop up
Yeah, that seems correct, Aulick showed up after restarting even though I have no copies of her anymore.
!bugreport
Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:
Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues
you can close every window by clicking on the outer blurred out area but this one, you have to actually close it with the X
When I went to the packs in the shop, there are blue squares appearing, they stay for 10~ seconds (they start big and get smaller with time) and go away, If they appear again I will try to screenshot it. Restarting fix it but it beside the point
Share icon appears despite being in battle.
It also persist in the main menu (where you see your secretary), shops and backyard.
Oddly, I didn't actually open my info and pressed share. I didn't disconnect or got a bad connection either.
Is this known?
Yepp, it is
I see, any idea why it happened? Pretty surprised it pop out of nowhere 
Unfortunately not too sure. Did you happen to visit your dorm recently?
No actually, I was just visiting the ammunition shop when it happened.
I guess it's random, thanks for confirming 
wut da hell
Known issue w/ the docks
Quick question,does hood’s dialogue bug apply to her swimsuit skin?
Which bug exactly?
The one where her oath skin doesn’t have new dialogue
So her swimsuit skin doesn't have it's unique dialogue anymore?
No,i’m asking a question
Oh, well I can't say for sure. We haven't received any reports about her swimsuit skin losing it's specific lines so ideally it should be fine
There’s a bug w Tactical Training (Torpedo) I don’t have a screenshot of it but there’s now some sort of small wave before the boss but when I kill that wave the boss just dies instantly at the very bottom of my screen...the only thing I see is the explosion blast when the boss dies nothing else:/
I just purchased a Trade Licence.
A couple of minutes after the successful purchase i noticed Google Play Store opened in the background and asked me to confirm another Trade Licence purchase.
After declining the possibly duplicate pop-up, i checked my transaction history. The first transaction is being listed.
Might be a bug with the optional transaction hotfix.
And another one:
I noticed Roon's skill voice line is missing localization for the archive. It is still being displayed in chinese.
roon bug known
and I think you’re just one of the few users who happen to get double charged, I assume this is how users get double charged in the first place
I feel like its a google play issue
I did have a problem with failed transactions before. As you might have noticed in the tech-support channel, my problem has yet to be resolved.
Is vampy emote being dead in guild chat only, known?
As a matter of fact, yes
Card for reference: https://trello.com/c/O95YMkey/907-vampy-emote-broke-in-guild-chat
Using the animated Vampire emote in Guild Chat can cause it to break and display random numbers instead.
Medium
toaster manually wrote it
I will add it to the chat
thank you for checking regardless! 
After Kawa terrorized guild chat
been getting this bug appearing when i start a map or finish a battle in a map this pops up and i have to reload the game. i underlined the error in the image. thank in advance
@sacred zealot please try the file repair option in settings and see if it fixes it
So, I encountered a glitch where if the ship that is under the effect of Akagi-chan's Red Protection gets sunk during the skills effect, it can end up locking up the game. Happened to me in an exercise and the timer, the guns, except for the AA guns, and the shipgirls all froze in place. The game also locked up when I tried to leave that battle and I had to open the game again afterwards.
That's a known issue, I believe.
For how long exactly?
Noted.
exclamation point at the notification tab wont go away
No problem with that here. But this:
Is it supposed to be Sara there and it's a bit misaligned.
Sandy's low hp line in archive doesnt seem to have a voice
other lines have it just fine
Now, excuse me for the trophy pics...
One of the secretary ship missions needs coolant instead of torp tempura?
I forgot to take a screenshot but it's either Yamashiro, U-556 or KGV.
If you click on the border of "Gear Sets" it takes you to the gear section, it is bit annoying
EN server but there's chinese that is not translated to english
Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:
Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues
I notice there's a single frame where the game pic kinda fall onto each other when you swipe to view the next boat, but lena swiped to clevechan single frame stood out more
Dunno if this counts as bug but just wanna let someone know
is it me or someone forgot to put Li'l Sandy Low HP voice line
@stray locust Known issue
@fickle flame I'll try and get some confirmation from someone in JP/CN to see if that's just not a voiced line
Checked on two phones with newest Audio Update. There is no Voice line for Li'l Sandny's Low HP
EN ver
@shy valley Got ahead and report it if you don't mind
@fickle flame Yes, it's not voiced on EN version. As said, I'm going to check w/ JP/CN players b/c that line may just not be voiced at all
!bugreport
Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:
Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues
O7
not sure if its known but
Fyi, the ship is engaged rn, but when clicking the "skin" button, it says this instead of "ur ship is already engaged" like before
Not sure if this was mentioned, but apparently some of the previous event info tends to pop up breifly after every battle it seems, it would show the emblems and timer for a brief moment in the top right corner of the screen
@buoyant sable tht thing has been quite some time, I think they have known
Ah thought I would ask to make sure though
Does that error message stay the same even after a restart? B/c usually when it error has a number associated w/ it, it'll clear up w/ a restart
Hmmm
Not sure if this is has been discovered or not, but today I tried to awake Hood to level 120.
Today I decided to awake Hood, since I had to money and EXP to do it in one go. While she was awakening from 115-120, I decided to change AA gun on her. After I changed my AA gun , I quickly noticed that she's didn't reach level 120, but I lost the 10k gold I used to awake her. If anyone has any kind of knowledge about this, I'd like to know, it's a glitch or not.
Edit: Typos and I suck at grammar
@surreal hinge It's a known issue w/ formations. They randomly won't save it correctly.
@opaque elm Was she still capped, did she get any exp, was all the exp used up? Anything like that
No, the EXP wasn't used, but the money was consumed
You should be good with just restarting
Hmm ok
It possibly could. Iirc something along the lines of changing them w/in the daily tab will for sure save the formation but can't confirm. I haven't gotten the bug so I haven't been able to test it out
@opaque elm Hm...well I haven't seen anyone bring that up before. If you'd want to, you could try contacting CS regarding your missing gold to see if there's anything to do about it
Hmmm could try that
But it's only 10k gold
I can get it back within 3 days
But I'ma just make sure and record it next time
So people won't suffer the same fate as me
Sure thing. If you can get it recorded down, that'd be good to show it's not just a random unfortunate happenstance.
👌
anyone experiencing that the ships doesn't take the shortest path to the selected cell on the map?
Are you sure there's not map obstacles in the way? Such as small rocks. I missed them when I first woke up If not, can you take a video recording of it?
I'll try to record it.
No one else has brought up such an issue before. Have you tried restarting your game and phone/emu?
weird, I was sure it happened thrice. It was y fourth clear of SP3 so I sure of the obstacles in place. Bismarck even went one tile away from the white path.
So, it's fine though? At least when you just checked it out?
Tried restarting before replicating.
Doesn't happen always before the restart. I made sure it recurred a few times, hence thrice, before asking here. Will keep a close eye though
Happen to me too, the game freeze, once after killing event boss, and game not responding at the dialog
Restarting fix it tho
28 * x = 100?
4
Mbad, i mean it takes 4 clear
Well sp1 first clear is 35%
I dont see the problem
3 runs = 33%
4 runs = 25%
Because u multiply the runs for the node completion
Numers are wrong
That's the whole point of their existence
Or something else is counted into their representation?
Shouldnt it be "take your tutoring seriously"?
sorry it took me so long to post it here but i dont spend much time reading discord these days
@gritty trellis Hm...if it's persistent, can you restarting your device and also possibly a file repair from the game settings? If it still occurs after that, can you perhaps try recording it w/ log mode open?
@wheat palm They've had other SP missions that have odd increments like this before. Why they choose to do that.... 
@buoyant hemlock Gotcha. And there's actually 2 typos in that line. "Sleeping ON the job..." and "Take YOUR tutoring seriously". If you don't mind, can you report it please?
!bugreport
Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:
Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues
should i attach the picture when i DM the bot as well?
Yepp. There'll be a part in the process where she'll ask for screenshots. Just attach the picture at that point 
i'll go through it in a few minutes, currently have to pay attention elsewhere 
If its occurs again after file repair, i'll be back

Is there a general card for mission descriptions being too long to fit in the mission box? Or should I submit a new request for SP2 being too long?
Hm...go ahead and report it for now if you don't mind and I'll look about just combining them all later
Sure. Would it be a bug or a TL problem?
Just a bug. B/c the text should be there and TL'd properly, but the textbox isn't just showing it all
Yeah, it's a known issue
A restart will fix it for now though
ok 
Is the fact Sara’s icon being on the home screen a bug
When you click it, it just brings you to the event summary

I don't know if it was reported but lil sandy has no voicelines in her low hp in archive...
A lot of ships don't have a line for low hp
Oh okay nevermind then...
None of the ships I've translated have ever had a voiced line rip
But if the text is there and no voice, that might be a bug?

okay, i dont know if this is a known bug, but between exiting a mission and going back to the tile screen, there is some weird stuff going on with 9999999 numbers and a white square
ill try to record it and screenshot from that
caught it
not entirely sure what cathegory to put this in for the bot either, if i do report it
Well it's really just the game loading assets. But we don't have a formal report for it yet. So I guess you could report it for now just so we can get some confirmation for it as we never has yet. And the category can just be....graphics/interface
alright
:[[[[
Known bug w/ Roon
Its not fixed for so long so I thought no one reported this
Nah, it's been reported so no worries 
Yepp, it has been #known-bugs 
@foggy dove the glitch was fixed in the recent patch
Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:
Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues
Some one crafted a kizuna way past the event
Not a bug. They kept her build and just didn't finish it till today
What really
Yepp. You start the build during the event, and then just don't finish it till a good while later
That's a fun way of screwing with people
I know right?
what's up with this yellow mist at the bottom of the screen? Did the game spring a gas leak?
Given the fact it says "Montpelier" in top left, it's the known issue of certain UI elements from the dock persisting onto additional screens
I don't know if there's a writeup for how extensively you've crossed the streams, but a restart will fix it if nothing else
I completed the sp3 with three stars mission. I collected the reward. Acasta did not show up in reward pool. I checked dock, she is not in dock. I restarted game twice. I checked mail. She was not rewarded. This is a bug.
I asked you in #game-feedback
Did you 3* SP1 and SP2?
No, it was never a specified requirement
If that’s the case then that must be the issue
But it’s weird it let me collect the reward
But not show her
And by collect I don’t mean mission collect I mean event collect
It's the 3* clear mission reward that you get from the mission screen (the place where you have your dailies and whatnot). The 3* missions are a questline and you have to do them in order
Not necessarily in order, but you need to 3* SP1 to get to SP2's mission and so on
If you haven't completed SP1 3* or SP2 3* you can't activate and therefor collect SP3 3* rewards
So it’s under the missions tab, not the event tab
Correct
Good to know thanks
Missions aren't event rewards. In different menus and what not.
Yes but it wasn’t specified
All it said was three stars under the event tab
One would have to go to the wiki
To find out
Mm, the reward you get for 5 runs of SP3 from the event tab is a purple retrofit blueprint
Yeah I know. It confused me because where it said I could get acasta was on the event tab, so when I did the five runs I happened to get my 3 stars then. So I assumed it would be under that tab because there was no mention that it was a mission
But then I looked at the wiki page and it specified there
Uhh... is it just me or my second run on SP1 lacks an enemy? Is this a bug or what?
restart the app @weak wing
Thanks
consider yourself lucky since its very rare 
It's kind of a desync of sorts with that problem
Game froze on my device well I was in the dorm and it wasn't the first time.
Can someone the AL team please fix it?
What kind of device are you using?
Has anyone else had memories removed from the Moonlit Overture event?
Nvm I'm seeing ppl have, lol
def has been
Yeah, many (if not all) players have lost the last 2
roger roger
I thought it was for everyone 
what unicorn skin has live 2d?
her date skin
Long Awaited Date
why ask here?
o frick thought I was in help
ah cause the card was just sent
sry
no problem
Found a rather minor bug/spelling error.
Known.
Wasn't sure. Sorry.
make sure to check #known-bugs if you arent sure 
It's my first time coming down this way, will from now on.
It did make me chuckle though.
you know whats funnier?
another gacha game I play has the same issue
it says bouns instead of bonus
Shouldn’t ‘sara’ be ‘Sara’?
I think there is a bug concerning the guild applications
I am an Officer in our guild, and when I accept guild applications
It says that:
Player has joined your Guild
Application Rejected
And when I check the members list, they aren't there
I've been experiencing this for weeks now
Holy heck.
Hmmmmmmmm
here they come
i got that 99 timer too
took 99:99:99 to finish
i had that exact same problem, where none of the ships are firing
My game is also stuck with a ship flickering
and the timer isnt moving either
Same
The reset caused this >:(
Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:
Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues
yeah
try restarting the game mashed
dont knoe how to?
read the bot message @lofty forge
@crisp tangle @rapid flame what happens when you finish it?
My shops won't attack in sp2
@nocturne narwhal let me know if it comes back
I can't record it but they all suddenly stopped firing their guns and started just moving around. The timer stopped too
for science, use a quick finisher on the 999999
@frosty gyro You got it
@floral ivy what map?
i did
SP3
That bug happened on SP2
and i got the ship
mine anyways
Lol
bug happening on daily mission
SP2 boss node
It might just be any map, because it happened to me on 4-4 Hard Mode
I have same weird bug
In Sp2 also has the problem
Mine's just a mob fleet
k so i was on sp3 and my ships stopped attacking after a few seconds. restarting fixed it.
fleet stop shooting might be at any map
Nothing is ahoot or moving except the bb aux gun and my vanguard ship
Same thing just happened to me. Might have something to do with midnight?
It's been stuck at 02:21 for like a minute before i reported it lol
The AA guns were firing though
my sp 2 fleet don't have that problem
so yeah maybe it's the reset problem?
boss fleet*
someone report the 99:99:99 timer
im at hard 6-2 and my fleet suddenly stop shooting
i think the 99.99.99 timer is tempo
Got that also at SP3
oh a lot of people are having the same problem
i just restarted checking it rn
after i reset the game there's no more 99.99.99
ah its fixed
Restarting the game solved it
Is anyone gonna report it ?
restart your game bois
JUST TO CONFIRM
is server broken atm? i see these in #al-general
builds are 99:99:99 fights wont let u shoot, cant use torps and cant use main cannons
@rustic drift #known-bugs
if no one reports it ill do it
I cant get my skill books I am fuming 
LOL
no more 99.99.99
HAHAHAHA
My girls won't attack in sp2 , restart no help
lol
still funny to see that tho LOL
that looks so scary
oh restart
stuck in sp3
Nuclear death intensifies
ok will do
keep comments to a minimum please 
Restarting usually fixes things...
Well relog help
Hopefully that bug doesnt happen again
Got a recording. But don't know how to share it here
please check #known-bugs before reporting things if you will 
@median heath What device
The restart fixed my no firing bug on SP 3
I'm guessing the bug is caused by a roll over of dates, because it occured at roughly the server refresh of 12 AM PST
Phone
@thick kiln andriod
I was gonna report it but I thought someone else was gonna do it lol
Guns not shooting
@buoyant hemlock #known-bugs
if repeats come in I will decline them 
@frosty gyro i'll make it. give me a sec. the 9999 timer right?
ok
Thanks
@honest pumice yes
How to share a vid here?
k on it.
@median heath you post it like any other image you'd post
~~Hey guys I know literally everyone has reported a bug but lemme just say there is something wrong with the timers
~~
I can't see the recording/file in the option
nice.

Lol got a 99:99:99 timer and I can't stop laughing at it
anyone can get a log when you encounter the issue ?
please click the black icon
You mean like this Timer?
both
@bronze cypress do you still have log mode open
uh restart game
I'll try
your game probably isnt synced with the servers
I restarted it when I experienced the last issue
It's now okay
the infinite fireboats is known right? i restarted couple times but nothing fixed





