bug-reports

[proven bloom]

Yea

[hollow kraken]

Yepp, that's known

[honest solar]

I wonder if that's possibly an extension of the "scrolling too fast shows ship A with ship B's name" type bug.

[proven bloom]

Thanks Toaster

wrong emote but I'll go with it

[hollow kraken]

Yepp, it's the same bug. Assets from other ships will be moved to others in the dock when scrolling a bit too fast

[proven bloom]

scrolls faster

[honest solar]

I'll just keep with the bug that let's Phoenix & Arizona pretend to be gold rarity

[hollow kraken]

@quaint lily Also, for the "(Sub)" graphical glitch, can you report it please? We don't have it, it seems

!bugreport

[rocky willow]

Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:

Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues

[quaint lily]

ok

[hollow kraken]

Known issue w/ the dock when scrolling a bit too fast

[velvet orbit]

Is the not getting the gems a known issue too?

[foggy dove]

That isn't a bug, but something #tech-support can help with

Check the pins there

[buoyant hemlock]

Here's a weird bug that I encounter. It was against an all Loliship Backline. Akagi-chan's skill would freeze the movement of the projectiles and my vanguard, but the match actually continues to progress. They're just stuck there.

[hollow kraken]

Yeah, it's a known issue that Akagi-chan's skill can cause that

Believed to be when she has no vanguard to apply it to

[wicked bear]

Hi

[hollow kraken]

Hello there. How can we help you?

[wicked bear]

I have a problem. It does not happen to me of the loading screen

Look

[hollow kraken]

Okay, do you happen to have your account bound?

To Twitter,Facebook, or Yostar

[wicked bear]

for things of space, I'm passing the folders from the internal storage to the SD card. But I always did that and never happened anything

I think I started with my google play account

[hollow kraken]

Well the game doesn't bind to Google Play. Only to Twitter, Facebook, or Yostar. Well, let's move to #tech-support for now for this issue

[wicked bear]

Ok

[wintry scaffold]

anyone got connection issues? playing on bluestacks and noxplayer. After I click confirm a new message appears: account logged from another device (which I doubt)

[remote tinsel]

Regarding the connection issues I saw being reported, I also experienced increased connection drops after the update, both on emulator, which is a wired connection, and on my phone. This connection drop is not experienced on other apps for some reason. While in game on my phone, my wifi sometimes just completely drop off and reset, which causes connection issues.

[frosty gyro]

that message is a connection error

[spiral osprey]

The game keeps telling me to build a ship every time I start it, anyone knows how to fix this?

[fossil condor]

unfortunately we don't know of any workarounds, have to contact CS for now

/techsupport

[bronze mauve]

If you experience a specific technical issue, such as a bug not encountered by others; an issue with a purchase, or a loss of items, please email [e-mail] with your UID (it can be found in your in-game profile menu), in-game name, server and issue as well as device brand, model and operating system.

Please do not DM Yostar staff or discord mods about your issues and use e-mail instead.
Please note that the answer may take up to 3-5 work days, so we ask you to be patient.

[fossil condor]

it says 3-5 work days, but due to the backlog it can be longer unfortunately

[spiral osprey]

ohhh okii thank youu

[austere epoch]

dk if we have a card for monarch or not but is her heal suppose to be 3% (wiki) or 12% (in game) heal?

[honest solar]

"12.0% of its max HP over 8s" (tooltip) vs "3% max HP every 2 seconds for 8 seconds" (wiki)

ends up being identical amounts

[white elbow]

I am getting the same issue as Hikaru above, should I send an email as well?

[hollow kraken]

Yepp, unfortunately we don't have any known workarounds sorry

We do have it reported it but just in case they need to manually fix something on your account

[white elbow]

Problems happen, it's not a worry. Thanks for the help!

[rare rune]

Ummm
I bought the 4900 gem (double event) earlier today and I didn't get my gems, the payment went through
I've emailed and messaged via the help page but still no response

[hollow kraken]

If you've emailed then you're good and just need to wait for a response. The usual response time is anywhere between 1-8 business days due a backlog that support has right now

[rare rune]

Oof

OK thanks

[buoyant hemlock]

Hey i think i just found a bug

[frosty gyro]

[buoyant hemlock]

Why i can't go in next rank ?

[frosty gyro]

I believe #461437354872143883 will answer for you

[buoyant hemlock]

Ok thanks

[carmine blade]

You need rank 1000+

[frosty gyro]

~~as said in #461437354872143883 ~~

[near tide]

Is the bug were the equipment list appears in the wrong order known?

[hollow kraken]

Wrong order? How so?

[near tide]

Basically from low to high.

The opposite of the usual order.

Well the problem is that it sets to descending from ascending.

Without me actually doing so.

[hollow kraken]

Mine is defaulting to "Ascending". If you switch it back to ascending and restart the game, does it stay or auto switch?

[near tide]

This happens after I do some specific steps.

After I exit that screen it returns to what I had before.

Basically go to storage, press disassemble, press it again, show equipped, select an equiped item, click info, enhance it, and when you return it switches the list's order.

Did some more tests, you don't need to enhance for it to happen, just go to the ship's gear screen.

If you don't press disassemble, it does not happen.

[hollow kraken]

You know, I'm curious of how you even found those steps But yeah, you're right. It pulls the sort order for the disassemble tab it seems. Well, you can go ahead and report it then

[near tide]

Just randomly doing stuff in the storage, then it happened, and managed to reproduce it.

[buoyant hemlock]

Is this a bug?

It always happen to me when i open my T4 royal tech pack

[frosty gyro]

yes it is

[buoyant hemlock]

When will it be fixed?

[frosty gyro]

we dont know when

just restart the app for now

[eternal lagoon]

After the update with the new UI Yamashiro's oath skin lines changed to default lines

[hollow kraken]

Yeah, it's a known bug w/ her lines

[eternal lagoon]

I checked I didn't see it there

[hollow kraken]

Just for reference

[eternal lagoon]

Didn't go back far enough sorry

[hollow kraken]

Oh no worries

[eternal lagoon]

For the past three months I've only been getting Eugen and Ent is the exchange is this a bug?

[hollow kraken]

Nah, it's just unfortunate server RNG. Some servers will get the same over and over at times. It's been suggested though in #game-feedback to better improve it so it won't be solely based on RNG

[eternal lagoon]

Or am I just that unlucky

Guess my father wasnt lying when he said our family has the worst luck....

Sorry aboot this

[hollow kraken]

Well the entire server gets the same exchange ship. So Sandy server will all have the same and etc. But you're all good

[tough ruin]

my networking still good but idk why

[frosty gyro]

seeing too many of these

for now use a vpn

[tough ruin]

oke thankss

[slender shuttle]

Is it a bug that lil sandy only doubles the friendship points if she is in the fleet that defeats the boss?

[languid jackal]

Untranslated text after a pvp match .. known?

[ember merlin]

thats the name of the commander you attacked

[languid jackal]

wait what

i need to get some sleep

[buoyant sable]

Yeah I know that feeling, sometimes I had to do a double take on things like that

[humble glacier]

is this known? orginal name does not have AA in it

[ember merlin]

yep
https://trello.com/c/y7KxQKvq/655-triple-203mm-prototype-mle-1934-is-incorrectly-named

Trello

Triple 152, 381, & 203mm Prototype (Mle 1934) guns are incorrectly...

Description: I pressed on the design for more details
Perceived Severity: The text is in English with glaring mistakes, but is mostly understandable
Corrected Translation: Remove the AA part of their name/description as they're not AA guns in game
**Discord Feedba...

Labels

Critical

[humble glacier]

okay thanks
labels: critical tho

[quaint lily]

Every day, before one hour the day on AL start the login rewards event or not come up of go to the port

[frosty gyro]

the what what what??

the daily login screen popping up 1 hour before reset isnt a bug though, if thats what you mean

[quaint lily]

Ah

But why it pop up then, i don't get it

[ember merlin]

@surreal osprey its a daylight savings thing that popped up again

[opal burrow]

The actual start time is one hour after that pops up

[quaint lily]

Every time you go to the port appears, not just one time

[opal burrow]

Yes, cuz it's supposed to rotate at reset, not one hour before.

It's a bug nevertheless, and known

[quaint lily]

Ok

[elder pine]

qualified ships can still be lectured but only if they are still selectable

[short kindle]

Dont say me this skin will be add
after next update

[ember merlin]

can you not

[frosty gyro]

some skins not released show up

if you mean the swimsuit one

considering its untranslated

[ember merlin]

id be more worried about ricardos face being shitilly pasted on them

[frosty gyro]

I mean.. thats not a bug

theres a bug visible

so its easy to just ignore the unnecessary stuff

[short kindle]

I just hope thats skin awil be add after update

[humble glacier]

is this known? retrofitted ships shows original rarity in classroom

[frosty gyro]

known

they show original rarity in a lot of places unfortunately

[humble glacier]

okie

[jagged bronze]

I just finished doing my 10 hr commission then this happened. The commission that replaced it is on a lower level and it's 9hrs. I'm lvl 80

[opal burrow]

I get that a few times before. Seems like it may be intended, but Idk

[bright delta]

Wow flexxing whit that skin tho

[jagged bronze]

No its to show my level without my UID spreading

[bright delta]

Lol

What uid matter tho?

[jagged bronze]

I dunno I think it's personal info and I shouldn't share it.

[bright delta]

Okay

[jagged bronze]

Anyway so will it go away if I do the commission? @opal burrow

[opal burrow]

Yeah, do that one, and 10hr one should come back. It's just a poor case of RNG imo.

[jagged bronze]

Thanks.

[tulip coral]

Any known bug in the event stages? Friend of mine can't launch hard or ex as of today and he has cleared normal and hard

[foggy dove]

there is no such bug

screenshots?

[honest pumice]

@tulip coral tell them to try and access hard mode and EX mode from the A maps screen.

[cold swan]

i can't unselect a medal that I don't have

[gloomy niche]

Not really a bug, but friend request deny thingy is not translated

[honest pumice]

it's known.

[gloomy niche]

Ok

[terse marten]

I found bug

1. I can't claim
2. Bug clear sp

[raven topaz]

but

none of those issues are bugs

[hollow kraken]

1.) You haven't done the requirements. Look towards the bottom right
2.) SP is D0

[raven topaz]

and for SP, you should clear D3 first, which, looking at your missions, is evident you haven't done

[terse marten]

Oh ok, sorry

[rocky onyx]

Pretty sure it’s intended ... but I’m going to ask just in case ... if you go in hard mode map but doesn’t clear it until tomorrow, does it count as yesterday turn or tomorrow turn ?

[steel sable]

If you don't do daily battles, you lose them

[rocky onyx]

Since mine was lost for tommrow

[honest solar]

Probably as "tomorrow", like with exercises

[raven topaz]

its counted on the day you initiated, but naturally, if you skip the daily mission, its gone

[rocky onyx]

Ah ok thx

[raven topaz]

and is considered as the next day's @rocky onyx

but the charge itself is still there

[honest solar]

Since it's consumed once you succeed -- you can retreat from hard mode maps without using up a use, after all

[raven topaz]

you just gotta relog for it and you'll be back to 3/3

same for SP maps

[honest solar]

You sure about that one?

[raven topaz]

you can go in 1 min before reset, clear it, relog and you can go right back in

absolutely

[honest solar]

Huh. I'll leave it to someone who sounds like they've done it, then

[dense marsh]

Halp

[opal burrow]

It's known

[dense marsh]

Gonna fixed soon?

[hollow kraken]

I specifically brought this one up w/ the EN team b/c it was supposed to be fixed and they're sending it over to the devs to review so hopefully soon

[opal burrow]

I'm thinking they might be changing the font to make it more... distinctive, like the special font used for West Book of Vows.

[hollow kraken]

Nah, the fix just straight up didn't work from what my gathering. They're gonna get it looked into though and properly fix it

[opal burrow]

Ah, I see.

[novel wasp]

Well, I have a tiny problem

This screen really just won't go away no matter what I do

I recorded a video just in case

[frosty gyro]

did you try restarting the app?

[novel wasp]

I'll try doing that right away. Though this isn't the first time it's happened

That's the problem

[frosty gyro]

its known

[lilac cliff]

core data store refreshes in 26ays

[hollow kraken]

Known issue w/ the text overlapping

[raven topaz]

@novel wasp afaik it should go away if you turn your wifi/data off so it gives another error and then turn it back on and you just confirm and it should go away as a workaround

[woeful plover]

I found a funny bug where you can drag the exp bar in the skills training room.

Afaik it doesn’t affect the actual exp amount.

[raven topaz]

its known

[lilac cliff]

oh also i might sound stupid but

when i battle with gamer kizuna and eugen, kizuna says some things like 'eugen, ill protect you' but in that line i hear bulin-chan

is this supposed to happen?

[hollow kraken]

It's "Pudding(or something similar)-chan, leave it to me". It's a nickname for Prinz

[raven topaz]

basically kizuna's name for prinz

[lilac cliff]

ah

ok im either deaf or dont understand japanese properly

[raven topaz]

well you heard it right, if you dont know the trivia behind it its not exactly your fault

so dont go thinking you're deaf

[novel wasp]

@raven topaz Thanks for the help! Really helped me out!

[raven topaz]

[last mango]

idk if this is a bugg or not, but there is this random flying ball of light

[buoyant hemlock]

https://puu.sh/DC9U2/df61aad7a9.pngz aaa

[raven topaz]

its known

[buoyant hemlock]

which is inappropriate chat messages

[honest solar]

Don't know, though you can also report people from in-game to belfast bot

[buoyant hemlock]

oh oke

[hollow kraken]

@last mango I can't tell from the screenshots, but do you happen to have a flare skill in that fleet?

!bugreport

[rocky willow]

Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:

Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues

[hollow kraken]

She has a report option

[buoyant hemlock]

hes posting all sorts of degenerate shit in room 4

[frosty gyro]

that happens in every room

[raven topaz]

just turn chat off
dont think I see a sendai in that fleet

[buoyant hemlock]

[hollow kraken]

Yeah, just asking for confirmation bc I know we had an old report where her's visually bugs out

[last mango]

Im not even to chapter 11

here a gif rather than pics of it

[hollow kraken]

I have no idea what that is could possibly just be part of the map but no idea. Was it just that one time?

[last mango]

nope, happened on other maps+main menu

[honest solar]

Does restarting the client stop it from occurring?

[last mango]

havent tried

bug looks neat tho XD

[honest solar]

Definitely an interesting one

[hollow kraken]

Hm...ideally a restart should fix it. But if it persist or if you find a way to replicate it, let us know

[last mango]

will do, it has happened before, not just today

like a week ago

[wind grail]

Um

Nelsons big seven changed

Mid battle

[honest solar]

How so?

[wind grail]

Like you know the how the normal big seven looks like

[frosty gyro]

not really

[wind grail]

It changes into something that looks like nagatos

Instead of a x

[honest solar]

First I've heard of that one. Would recommend restarting client, keeping an eye on it, and seeing if you can screen shot / video record it happening

[wind grail]

A ) )

Ok cool

[frosty gyro]

ya please record it

[wind grail]

I don't have a screen recorder

[frosty gyro]

im not good at imagining these things

[wind grail]

I thought it was a update

But guess not

[honest solar]

Nah, nothing about that was announced

[wind grail]

Also kawaakiri big seven looks like an

X

This one looks like

) )

That

[honest solar]

I don't know what character that is, but doesn't sound like a Big 7 BB

[wind grail]

File is too bi

Big*

[frosty gyro]

upload it to yt or something

[wind grail]

Oo good idea

[ember merlin]

shouldnt we be able to upload larger files now since the server is nitro boosted

[raven topaz]

maybe the file is above even the new limit

[honest solar]

That's a big honkin' video if it's over 100MB

[wind grail]

https://youtu.be/L0hL1vtzYEY

[honest solar]

That does not look like the Sakura Big Seven pattern from Nelson

[wind grail]

I said it kinda

But it still isn't nelsons big seven

[honest solar]

Is it possible you only recently increased the skill level? They somtimes get better at higher skill levels

[wind grail]

Yes

[honest solar]

Here's a different video: https://www.youtube.com/watch?v=ddKobOQcx2k

[strange hull]

I dont know if it is already known yet, but when you go to report all the selections are in chinese.

[frosty gyro]

it is known

you can check for known bugs over at #known-bugs

for now you can report a player through Belfast (the bot)

!bugreport

[rocky willow]

Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:

Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues

[strange hull]

Thanks just wanted to make sure.

[waxen shoal]

@frosty gyro sry to bother you but how can i see the progress

[frosty gyro]

of?

[waxen shoal]

i had posted a possible bug

[frosty gyro]

ah

let me check

on.. the rng one?

[waxen shoal]

yeah you called it rng

[frosty gyro]

im not sure what you mean by progress of it

[waxen shoal]

so has it been tested by devs or something

have i been disproven and is it rng

[frosty gyro]

rng isnt something that can be tested

if its in the game files, then its proof thats its in the game and working
but even then, the devs have a possibility of not pulling said ship

[waxen shoal]

so this means i can never be proven

or disproven

stuck in limbo

[frosty gyro]

I mean, as much as "rng" is a "bad" answer, its the only answer unfortunately

[waxen shoal]

devs can actually prove it by doing multiple summons but oke

anyways sry to have bothered you

[inland hill]

I opened my game after letting sit in the background for a few minutes

[frosty gyro]

restart the app

[inland hill]

it crashed after trying to interact with it

[frosty gyro]

known bug

restart should just fix it up, or a crash in your case

[fossil condor]

That's when sharing? I believe so, need to check though.

Yes, it's been reported.

[sour swift]

Those words still in Chinese

[fossil condor]

Thanks for checking in though

[sour swift]

Oohh ok ok thanks for the info

[cold copper]

i have a purchase bug, who i can talk to?

[fossil condor]

#tech-support , if you've been charged but didn't receive, and want to receive, check pins there.

[tulip dirge]

hmm somehow it's still bothering me till now Ayanami's Archive still shows like this

while others had this part

[frosty gyro]

ithats cause you're looking at her retrofit

not her base ship

[tulip dirge]

so it won't show ?

[north flume]

I did ask to report this just in case, but don't think they did

[frosty gyro]

I have a hunch its going to get a "not a bug" tag

[north flume]

I'm fine with that

It's better to have "not a bug" tag rather than to miss it

[spare parrot]

Rank text is behind exp bar(not really exp bar but whatever)

[hollow kraken]

Yeah, it's a known text layer bug

@tulip dirge Well if you don't mind, can you report it just in case, please? The fact that going to details from dock takes you to the Retrofit archive page now instead of their default?

!bugreport

[rocky willow]

Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:

Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues

[spare parrot]

Do they know about the remaining chinese text in EN?

[frosty gyro]

depends... theres quite a lot

[hollow kraken]

Well it depends on which screen you refer to

[frosty gyro]

which what we know is in #known-bugs so if you dont know, you can always check there by search

[reef lance]

What happen?

[hollow kraken]

It's just log mode for debugging

[frosty gyro]

that is log mode, I assume thats what you mean

[hollow kraken]

you can just press hide

[reef lance]

But it suddenly show up

[hollow kraken]

https://www.youtube.com/watch?v=p1Yl9InTWzk&feature=youtu.be

[frosty gyro]

you must of accidentally turned it on

[fossil condor]

some people can't get it to do that on purpose

[hollow kraken]

steps for activating it for reference

[reef lance]

Ok,thanks

[regal pollen]

Is the typo in Profile page known? Collectio missing a N, just checking

[hollow kraken]

Yepp, it is

[limpid nymph]

Is the bug of accessing book training from main screen not resetting book notification known?

[regal pollen]

[hollow kraken]

@limpid nymph Yepp, it's known as well

[limpid nymph]

Mmk

[spare parrot]

Can I upload video here?

[limpid nymph]

An upload of a bug?

[spare parrot]

Yes

[limpid nymph]

Sure

[spare parrot]

Idk how, it only allows images

[limpid nymph]

Linkify it

I.e, there's a copy image and copy image address, youd want a link for your video

[spare parrot]

Like this? https://drive.google.com/file/d/1ZEX-TE0hpq3Fx8uuyRE9hQ2GsW6uT_7Z/view?usp=drivesdk

[honest pumice]

you can upload the video the same way you'd upload an image.

[frosty gyro]

yeah you can just send the video like you would an image

it is a hassle to request permission to view it so I can see it

[spare parrot]

Btw can any1 see the clip?

[frosty gyro]

no because as I said, its a hassle to request permission

meaning, its not public

[spare parrot]

What about this?

[frosty gyro]

never seen

[spare parrot]

Cant see the clip?

When I switch chat from "world" to "notice" and swipe a bit then switch back . Every message dissappears. And when I exit the chat, I cant reenter

[harsh frigate]

Sometimes when i click dock the screen goes white and game restart by itself

[opal burrow]

Is the Yuugure skin event ending now? Cuz the banner is gone from my event list.

[short kindle]

Server MT?

[north flume]

@opal burrow You done with it, so it's gone. Not first time it happened, so gonna assume it's intentional. Unless you not done with it

[slender shuttle]

is there a way to add something to a bug report that you've put up?

[frosty gyro]

no only to ask a feedback assistant

@cosmic frost does she keep doing that after a restart of the app?

[opal burrow]

@north flume ah okay. Just making sure. Haven't had time to check the time period of the event before. Thanks for clarifying.

[limber pendant]

I had a bug happening to me where the completed research stayed stuck on 00:00 after completion but it wouldn't let me get the rewards. It only let me terminate it as of it was still ongoing. Rebooting the game didnt work. I terminated it and tried a different resewrch and that worked as normal

[raven topaz]

did it have any requirements you just ignored?

[limber pendant]

Can't recall. i dont pay too much atention when starting researches. I just pick researches at random as long as they dont cost cubes

[raven topaz]

well that explains it

some of the researches need you to like clear some maps/finish commissions/scrap some gear

so

[harsh frigate]

So there' a bug when you click dorm after that back to main menu then you click dock the screen become white and the game will restart

[signal nova]

Was hoping the fix today would fix Duke of Yorks voice lines for her dress skin but nope

[bronze cypress]

Is this a bug, z23 equip belgun

[raven topaz]

that's not a bug lol

it's part of her kit or whatever you'd say it

[bronze cypress]

Really lol?

[raven topaz]

she and z25 can equip both dd and CL guns

just like how some cruisers can equip destroyer guns as main gun

like sirius, sandy and some others

[bronze cypress]

Is dd gun better or cl gun better btw ?

[raven topaz]

dd gun

[bronze cypress]

Ok

[limber pendant]

@raven topaz i do always check of i meet the requirements though. And u need go meet them before u start anyway. Not after the timer ends

[spare veldt]

Game froze in the middle of PvP, ships keep getting skill proc

[raven topaz]

@spare veldt its known

[wide basalt]

CL AP gun procs grey color damage to Bismarck (B3 map)

[spare veldt]

didn't saw the card so I thought I'd post it

[raven topaz]

@limber pendant you can still do the requirements after the timer ends, the timer is just there as a timegate, if you haven't met the reqs by the timer is over it simply stays there until you're finished doing the requirement, you cant claim nor will it go away

[limber pendant]

@raven topaz like i said. I always check if i meet the requirements beforehand. If it happems again ill ne sure to sreenshot it

[small pollen]

What the I have 65?

[remote tinsel]

is more than not more or equals

[small pollen]

I thought the brackets is the average level

So I need 66?

[remote tinsel]

yes

[small pollen]

Bit weird but ok

[round oyster]

Is this already known? Eldridge new year l2d skin

[trim junco]

Unable to change devotion medal in style due to equipping it before it was upgraded to bronze

[opal burrow]

@round oyster I think there is already a bug card concerning AR camera, but I'm not sure
@trim junco click on the icon next to Show Highest

[trim junco]

oh

[round oyster]

Other l2d skins are fine tho afaik. Ive checked. Its only eldridge.

[opal burrow]

Hmm, guess you can go ahead and report it, but be sure to check #known-bugs before that.

[hollow kraken]

Yeah, the bug for AR was just an infinite loading bug, not missing expressions. So you can go ahead and report it if you don't mind

!bugreport

[rocky willow]

Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:

Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues

[round oyster]

Done

[bitter ridge]

Like I had said before, those offscreen enemy arrows are NOT supposed to point towards own units

[hollow kraken]

Okay, you can report to Belfast as a bug then. It can't be looked at by the devs and fixed if it doesn't get reported

!bugreport

[rocky willow]

Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:

Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues

[bitter ridge]

How do I do that?

[hollow kraken]

Steps of how to report are in the bot message. Send her a DM w/ the command and she'll walk you through the rest

[bitter ridge]

Okie

[leaden inlet]

Resetting didn't fix it...

[frosty gyro]

one of them is probably in a hard mode map

[honest solar]

I thought that only prevented them from being auto-assigned into a commission, but manual still worked

[signal pecan]

In Dock, Z1 pic is of Clevelad instead of Z1

[hollow kraken]

Known issue in the dock when scrolling just a bit too fast. Parts of one ship can get moved to another one

[crisp osprey]

My report of taps not registering was rejected due to small hitboxes? I can use a stylus and it still not register on large buttons like commissions

Its another issue entirely

[hollow kraken]

Okay. Can you record it then, please? As a reference

[crisp osprey]

Sure. Is there an app you suggest for recording

Android

[opal burrow]

"Secnod Fleet." Applies on both surface and sub fleet

[hollow kraken]

@crisp osprey I personally haven't used one before but AZ Screenrecorder or ScreenCam seem up there on the app store and are both free
@opal burrow Hm...don't believe that one was reported yet

[opal burrow]

Should this fall under translation issue or graphic bug then?

[hollow kraken]

Go ahead and put it as a....TL issue for now. If I need to change it later, I can

[opal burrow]

Okay

[hollow kraken]

@opal burrow Wait!! It actually is reported

https://trello.com/c/y4EjVK2v/740-fleet-numbering

Trello

Fleet numbering

Description: found a typo of "second" in the fleet formation interface
Perceived Severity: The text is fine, but could be worded better for clarity
Corrected Translation: second
Discord Feedback ID: 1049

Upvotes: 4
Downvotes: 0

Labels

Low

[opal burrow]

Oof, okay then, I should've checked first

[full onyx]

it seems like every other time chaser sends an airstrike out absolutely no planes come out, it reveals subs but other than that zip, is this reported someplace?

[hollow kraken]

No, we don't have anything like that for Chaser. Can you perhaps record it happening?

[full onyx]

i'll see if i can

[hollow kraken]

And as well for the video, if you could also have log mode open, that's be even better

[crisp osprey]

clicking coins for test

[hollow kraken]

Hm...got it. Well I'll get your earlier report manually added to the Board and attach the video to it as well

[crisp osprey]

thanks i asked in tech support earlier and someone had the same issue but idk device

[hollow kraken]

Alright, there we go https://trello.com/c/vkqjAlBW/881-game-not-registering-tapping-inputs

Trello

Game not registering tapping inputs

Platform: Android
Bug Category: Graphics/Interface
User Info: 67176703
System Info: LG V35, Android 8.0.0
Title: Tap icon appears but doesnt register the input
Frequency: Randomly. I'm not sure why it happens
Perceived Severity: Major issue that im...

Labels

High

[leaden inlet]

I should actually explain I cant do my fourth commission because this message pops up for it

[hollow kraken]

Yeah, seems like the game somehow allowed you to put a ship that's already in a fleet (either Normal or HM) and that's causing the issue. Can you perhaps try checking those fleets? Another idea would be to manually take out ships 1 by 1 and attempt to send them off to see which one is causing the issue

[leaden inlet]

It was Sirius
Thanks toasty!

[frosty gyro]

[broken bay]

Wishing well suggests that Yuugure is in perm pool but in Memorie she is still Login only

[raven topaz]

she is in perm pool, it just seems they didnt update the info page to reflect that

[honest solar]

Worth submitting then, probably. If Nimi Belfast would answer

[raven topaz]

just report it through belfast

[honest solar]

!bugreport there we go

[rocky willow]

Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:

Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues

[obsidian furnace]

I know this is a dead horse
But this censor needs work

btw the word i was saying was classic

[broken bay]

would that bug be graphic or technical?

[obsidian furnace]

Probably technical I guess

[broken bay]

I mean my own

[obsidian furnace]

Oh

Graphic then?

[north flume]

Dock

[honest solar]

Would it? Is the archive considered part of the dock?

[broken bay]

also are there other monthly login ships already in perm? bc I assume those wouldnt be reflected in the archive either

[north flume]

Well, it's certainly closer than Graphical

Since it's just wrong text

I know they being added to perma, but I don't know what rules they follow

[broken bay]

I know they are being added though Im talking about which are in perm atm

[small knot]

I think Yuugure's the only one right now.

Or wait, Benson was one as well. So at least two daily login ships are permanent.

[prime girder]

Hi. I'm back. I think 3~4 days ago i experienced 1 bug where sometimes when u tap to research tab all choices are greyed out. Not only that, all buttons on screen are so not working. It is still possible to return to the main screen by pressing the phone's back button tho. The whole process will repeat ic u reenter the reseaech tab again. Restarting the app fixes the but.

Some people here told me to repair the app from the setting and return back here if the bug persist so... yeah
Here's the pic cuz i think my post already got swallowed up (it is 3~4 days ago after all)

[hollow kraken]

Okay, have you restarted the app yet? Since you got the bug again.

[prime girder]

Yea. So far restarting the app is the only way to fix it

But sometimes it comes back... rarely tho

[hollow kraken]

Are you still having the issue at this moment though? As in, if you go to Research right now, is it fine or bugged?

[prime girder]

Oh no. It's fine for now. But it might be in future so just to give heads up.

Maybe can list it to ##known-bugs bugs

[hollow kraken]

Gotcha. I was just gonna ask if you'd take a picture w/ log mode open. Well if you don't mind, you can go ahead and report it

!bugreport

[rocky willow]

Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:

Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues

[hollow kraken]

And next time it happens, if you don't mind taking a picture while you have log mode open. And I'll get the report updated w/ it

[prime girder]

Ahhhh. Ok. I'll keep that in mind. How to access log? I've only opened it once by accident

[hollow kraken]

Here ya go https://www.youtube.com/watch?v=p1Yl9InTWzk&feature=youtu.be

[prime girder]

Ok thanks. I'll update if it happen again

[pulsar zenith]

not sure if reported yet, but there's a very minor visual bug with the 100 affinity hearts showing up over the top dock thingy

[hollow kraken]

Yepp, it's a known issue

[velvet sage]

So a ship just dropped during a quest and it didn't appear in the dock ( it was yorktown )
Restarting the game fixed it

[honest solar]

So you got the ship drop, went to look at your dock, didn't see it, restarted the app, and then it was there?

Is it possible you had a filter applied to your dock that would have excluded it?

[noble coral]

When is swipe from U-556 to Minneapolis, this shows up for a few frames. But it only happens when im in the enhance option

[hollow kraken]

It's known

[wise granite]

I have reported this bug a while ago but looks like it is still there, Inazuma is Inazuma, not Akatsuki!

[frosty gyro]

known if you reported it

[wild fractal]

Ark Royal’s live2D skin has a lazy eye. The eye hidden under her hair remains fixed in the same direction, so if she looks the other way it only moves one eyeball

[idle stone]

then i use splitscreen option i have this untranslated image, i'm ok with it.. but i'm curious about the translation.

[lament jasper]

Hi, i got a new medal (silver) but i cannot unequip the old one of the same type. Is this known ?

Here is a screen

I got 1 medal equiped but 2 displayed at the top right corner

[hollow kraken]

Turn off "Show highest" and you'll see the lower tier and can take it off

[lament jasper]

My god you're so smart

[limber pendant]

Ive been playing this game for almost 2 weeks now but whenever i check ( ✅ ) on patches it never works. i get notified again on very login. also the auto scroller feature warning pop ups a lot and checkmarking it doesnt help either

[hollow kraken]

Yeah, they reset upon every daily reset. It's supposedly intentional but it's been suggested in #game-feedback to make them more permanently notified

[limber pendant]

Why on earth would you want to be notified daily? tat seems more like a bug and not an intentional feature

[hollow kraken]

Perhaps to remind people in case they forget something. But yeah, we have it suggested for the devs to change that

[unique plaza]

Couldn't find it in known bugs, but the sort menu wouldn't go away despite not opening it it 🤔

[hollow kraken]

Hm...do you happen to know what caused it?

[unique plaza]

Not sure, unfortunately already restarted the app so I can't pull up the log. I'll see if I can recreate it

[hollow kraken]

Sure thing

[robust python]

bug in skill playback it is in Japanese Language is this already known?

[hollow kraken]

No that one isn't. And it's only for Roon?

[sour swift]

Is this known bug already..??

I meant why their rank always shown the lowest rank medal..??

[hollow kraken]

Nah, it's not. You can report it if you'd like

!bugreport

[rocky willow]

Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:

Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues

[frosty gyro]

dm the bot

[meager vortex]

Just a small visual bug but does skill levels affect your fleet/ship power?

Because I just logged in to do some commissions and my classes just finished. When I checked the rankings it showed this

Can't be reset since reset won't be until 5 minutes

[honest solar]

So far as I've ever seen the formulas, skill level does not affect power levels, because skills themselves don't "exist" until the start of combat

I'm kind of confused on what you think the bug is, though. Were you previously somewhere lower in the rankings, and suddenly went up? Is it possible that you had a ship level up from the commission, as that would've increased fleet power?

[meager vortex]

It's just visuals, ranking shows I got 7.5k power but on the lower part it shows 7.4k. You could be right and maybe some ships leveled up during the commission but I didn't pay attention so can't say for sure.

[honest solar]

Thank you for clarifying and I now feel dumb af

[meager vortex]

not really, you provided a valid point that it couldve been ship level that increased it

Still don't understand the desync tho.

Alright, checked again after leaderboard reset. Desync is still same for some reason

[opal burrow]

Wouldn't ships you get from drops counts into fleet power as well? I noticed that my fleet power was higher, and when I enhance a ship using common ship we usually get from map drop, the fleet power drops as well.

[meager vortex]

yes they do. Every ship is accounted for ship power even if its dupes

But like I said, I only logged in for commission and classes. So nothing happened to ship nor gear count

[vital ridge]

is there any know bug with triple 152 prototype gun? i tried it a bit and it seems like the projectiles don't follow an actual pattern

2 projectiles can be stacked top as well or some other times they can all be stacked together

[quiet anvil]

@vital ridge it has random pattern

[vital ridge]

ok didn't think random pattern was a thing

[steep adder]

Is this a known bug?

It’s selected even though i clicked out of disassemble

[elder pine]

it is not. @steep adder . Do you mind reporting it?

!bugreport

[rocky willow]

Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:

Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues

[meager vortex]

So has there been any report on that fleet power leaderboard visual bug I posted earlier or not yet?

[frosty gyro]

I believe but I'll look

[meager vortex]

Just logged in again and even though my fp changed it's still different from leaderboard

Thanks kawa

[frosty gyro]

https://trello.com/c/2DaU3Dbm

Trello

Fleet Ranking score discrepancy

User Info: 269758395
System Info: Nox 6.2.6.3
Frequency: Guaranteed. It always happens no matter what
Perceived Severity: Minor issue that does not impact core game experience (e.g., misformatted graphics or poorly translated text)
How to Reproduce: When c...

Labels

Low, Android

looks like its known

[meager vortex]

Nice. Thanks

[high vale]

!feedback

[frosty gyro]

dm the bot

[high vale]

Yeah, dont use discord all that much, just f'd it up

lol

[fleet geyser]

when you start azur lane, in the log in title screen you would hear the azur lane!! being called out, in this case you get more than one ship calling it out, is that intended or a bug? I didnt see it in known bugs

[high vale]

It's intended

Sometimes its one ship, or multiple ships.

[frosty gyro]

no its a bug

its known though

[fleet geyser]

thank you

[teal basin]

No voice clip during acquisition of U-73…

[elder pine]

Not a bug. U-73 has no voice actress

[short kindle]

can i top up now?

[hollow kraken]

Well, yes. If you're worried about purchase issues they've unfortunately always been a thing in the game but seem to spike up during big updates (presumably due to the high amount of people buying)

[proven root]

Bug about the emblem, even though my emblem upgraded, the emblen is still stuck and i can't even remove it

[hollow kraken]

Turn off "Show highest" and you'll see the lower end medal and be able to unequip it

[proven root]

Ohh i see thanks so it was not a bug :3

Bug about research sometimes when I open research it hangs, and shows that color.. cant tap the back button

[hollow kraken]

someone else was talking about that as well. If you don't mind, can you report it? And also the next time it happens, can you take a screenshot of it w/ log mode open please?

!bugreport

[rocky willow]

Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:

Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues

[short kindle]

I hope i not got any bug after buy

[hot inlet]

Hey, I see that translation issue with player reporting being untranslated is reported, but why is it under Event Cutscenes category on trello board (and not the Interface)?

[hollow kraken]

Uh...

Not too sure but it's fixed now

[short kindle]

In display only 2 ship
But in dorm 3 ship?

[hollow kraken]

Yeah, known issue at random times when switching ships

[waxen cave]

Hello, a bit of a random one, but when I was playing earlier I got a bonus item from research. Only trouble is it was misspelled as "Bouns"

Sorry for the poor picture quality, I had to take a picture of the screenshot since I don't have Discord on my tablet

[hollow kraken]

Yeah, it's a known typo error

[waxen cave]

Ah, sorry.

[magic creek]

Dunno what this is and i dunno if it's a known bug, but...

[proven bloom]

You might wanna try restarting the game and see if that fixes it.

[frosty gyro]

it does

[raven topaz]

@magic creek its just your device de-syncing with the server (for reasons i dont happen to know)

[magic creek]

i just restarted it now, thanks for the assistance

[stable dagger]

is this bug known? ignore the black box that's just youtube im talking about the white stuff

[proven bloom]

Have you tried restarting the game?

[jovial ginkgo]

First bug reported, the bot replies sure is intuitive and easy to follow

[frosty gyro]

yaay

[honest solar]

I can't tell if that's sarcasm or not

[jovial ginkgo]

https://www.youtube.com/watch?v=QRiRpWxmcvs
https://www.youtube.com/watch?v=gsLZiK2yvHQ
If interested. Erebus voice line for barrage triggers, but no barrage happens

[frosty gyro]

you included it in the card

[jovial ginkgo]

Oh right

[frosty gyro]

[jovial ginkgo]

Oh and, not sarcastic

[strong sonnet]

there is a bug where after you limit break / training skill / enhance lil' Sandy NPC, you won't get double friendship point even if she in the fleet on battle.

trying it on event stage D3 with and without lil' Sandy but the friendship point is the same 16 points after clear the boss.

!feedback

[hollow kraken]

You just need to DM that Belfast Bot. But first, are you sure that you have Li'l Sandy in the fleet that kills the boss and she survives?

She can't be the other fleet that doesn't do the boss battle

[strong sonnet]

so Li'l Sandy need to be in the fleet that kill boss to double the point?

[quaint lily]

Yep

[strong sonnet]

No~ i wasted soo much time doing the wrong thing~

[quaint lily]

Rip

[strong sonnet]

oh well, at least i know now

gotta use the full +10 Tier 4 set on Sandy to survive D3 boss :3

Thanks for the info

[quaint lily]

no worry

[fading orbit]

This happened on my Android after completing a battle

[gaunt pine]

Infinite loading?

[fading orbit]

Yeah

[gaunt pine]

I get the same thing

Either restart game or switch windows

[buoyant hemlock]

has this been pointed out before

[ember merlin]

yes

[buoyant hemlock]

Very well

[ember merlin]

at least i think it has

[buoyant hemlock]

I think its only that one where the text and X/X dont match up

The other ones seem to be okay

[raven topaz]

@fading orbit turn off your wifi/data whenever that happens and you should get an error telling you you aint connected, turn it back on and confirm, that should get you past it without having to restart the game

[frosty gyro]

@ember merlin it has

wow wrong person

well

applies to you both actually @buoyant hemlock

[ember merlin]

[buoyant hemlock]

[raven topaz]

[buoyant hemlock]

Thank you Kawa

[wild wyvern]

Has this been noted down? Just rolled this and saw it's not in English. Also not sure if this is where I should post xD

[honest solar]

Pretty sure it is, will double check

(Unrelated: I think this one can be closed: https://trello.com/c/3W42xakG/516-design-build-cant-change-quantity-of-gears-made )

Trello

Design build can't change quantity of gears made

User Info: 67998402
System Info: Samsung Galaxy J7 (2016) Android 7.0
Frequency: Guaranteed. It always happens no matter what
Perceived Severity: Minor issue that does not impact core game experience (e.g., misformatted graphics or poorly translated text)
How to Reproduce: I ...

Labels

In Progress, Medium, Android

I can't actually find a writeup for that specific issue, though I've noticed it myself since that equipment was released

[hollow kraken]

Eh, I don't really like closing out bug reports due to the fact that there are times when they're user specific so I leave closing them to Aki just to be sure. But for the Swordfish, I can't seem to find any report for it, so @wild wyvern if you don't mind you can report it just to be sure

!bugreport

[rocky willow]

Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:

Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues

[frosty gyro]

yeah same

[honest solar]

Gotcha, I'll make a note not to comment on those in the future

[hollow kraken]

Oh no worries. I mean, if they're an obvious graphical issue we can get them closed as they're for sure fixed for everyone

[exotic pike]

I think this is a bug, I've changed my Main to Long Island, Hood, and Yorktown and my Vanguard to Laffey, Prinz Eugen, and Norfolk. But it doesnt seem to change?

[honest solar]

It looks like you may not be saving the fleet change from the exercise interface. Or maybe you were altering the defense fleet and not the offense one?

[hollow kraken]

Yeah, the one you see towards the bottom right when accessing the exercise screen is your defense fleet and not the one you attack with. The fleet you attack with is the one you set up after selecting your opponent

If that's what's going on for your issue

[gray iris]

Text says 40,000 tokens, but charge bar and bracket text is 60,000

[hollow kraken]

Yeah, the text is incorrect amount. It's a known issue

[gray iris]

Oh, ok, soz. I scrolled through known bugs and didn't see it.

[hollow kraken]

No worries

[left wing]

'Gear sets' UI on iPad (2018) (not 16:9 aspect ratio i think) glitches. always occurs.

[hollow kraken]

It's a known issue

[left wing]

could not find it on trello, sorry and thanks!

[hollow kraken]

No problem at all

[frosty gyro]

known

[buoyant hemlock]

Ok

[frosty gyro]

known

[jaunty turret]

any updaes on the beginner tasks not showing up on the main menu? friend of mine started a couple days ago and its not there for him

[silent timber]

there's this weird bug that i get whenever i try to press the back button really quickly after im on my ship details the game would take a while to get into the other page

not sure if its a connection thing or the game cause i rarely get server issues in the game

just that whenever i do that thing it would take a long time to load. and the fastest way for me to go through it is just to close the game and just reopen it

never happened before the ui update

[stoic pawn]

@silent timber its prob Desync

it happens to me as well

actions are delayed

as well as menu and doing sorties and such

[silent timber]

ahh i see

[glacial parcel]

hello i am purchase the 30days trade license the transcation accept buy i did got the gem and items

[raven topaz]

@glacial parcel go to #tech-support, read the latest pin and follow it

[polar loom]

Im pretty sure I had these two memories before, now they're missing

Astoria proof

[raven topaz]

its a known bug

[polar loom]

Oh, nvm then, didn't find it, thanks 😅

[raven topaz]

https://discordapp.com/channels/456397991847395339/474210478311211029/580155715977609217

it was sent a while ago

[bold zinc]

Hello. The report feature is in Chinese. On the English Washington server.

[raven topaz]

@bold zinc its known, until it gets fixed, you can report people through @rocky willow

!bugreport

[rocky willow]

Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:

Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues

[quaint lily]

If you click too fast when you select a ship, using the filter, you can't do anything

[buoyant hemlock]

what the hell is this

yes I placed the girls there

but LOOK

they're all shown to be in-front of something that is clearly in-front of them

[mental vector]

Not sure if known but there is still so many things wrong with new UI I would spend youth searching in “known bugs and whatever” so in case its known then sorry but the report player window is in chinese

[raven topaz]

@mental vector its known, for the time being, if you have anyone you need to report, do it through @rocky willow, just dm her and type !feedback then follow the procedure

[cobalt rain]

is my game bugged?
whenever i change secretary, my old post on guild or chat shows secretary i currently use

well, i dont really mind. but theres someone warn me to report about it

[hollow kraken]

The secretary from your old post is updating to your new one? If so, that's not a bug. The game shows your current secretary for any of your post.

[cobalt rain]

okay. thanks

[severe beacon]

I... okay ?

[hollow kraken]

Yeah, just restart and you'll be fine. It's a known issue though

[severe beacon]

Yeah is what i do but i have to admit that surprise me ! XD

[woven bough]

Dear yostar, your facebook and twitter link hotbuttons ARE NOT WORKING. I deleted the game to lower it's data consumption, have both linked to facebook and twitter. But when I press either after the loadscreen it kicks me out and says azure lane has stopped working. Fix this please, really getting annoyed with all these stupid kinks in this game.

[kind solstice]

Is there any way to remove the bronze rose medals

?

[hollow kraken]

Yepp there is. Turn off "Show highest" and you'll see the lower end medal and be able to unequip it

[kind solstice]

Ok

[rain ledge]

I have a bug where i can drag the commissions menu to the sides

That should be self explanatory

[ember merlin]

its known

[rain ledge]

ok, tried to use the search on the server first to uploading but found nothing

[honest solar]

Yeah, don't feel bad if you can't find stuff sometimes

Card for reference: https://trello.com/c/Uxe76kjr/661-various-exp-bars-can-be-dragged

Trello

Various EXP bars can be dragged

User Info: 67115167
System Info: NoxPlayer 5.0.0.0 Android Version 4.4.2
Frequency: Guaranteed. It always happens no matter what
Perceived Severity: Minor issue that does not impact core game experience (e.g., misformatted graphics or poorly translated text)
*...

Labels

Low, Android

[urban escarp]

is the following known? (sides of screen not dimmed when larger than 16:9)

[steel sable]

Many issues like this with screen sizes have been reported.
as someone with a 19.5:9 ratio i know the feel

[summer agate]

Minor display error in the stats comparison between two tiers of same Depth Charge

[hollow kraken]

Hm....

Odd, you can report it if you don't mind

!bugreport

[rocky willow]

Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:

Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues

[kind osprey]

HuGe bUg: Cannot tap Shiranui in the shop! How am I supposed to bothe...I mean, politely ask her for discounts?

[warm meteor]

Bug report

[hollow kraken]

@kind osprey Well we had a report for it but was never formally accepted. You can report it if you don't mind. Steps of how to are in the bot message above your message
@warm meteor Uh...that's something. Does restarting fix it?

[warm meteor]

oh thats really something

[summer agate]

I am still confused. Am I just supposed to type ! feedback in this chat?

[raven topaz]

no

dm @rocky willow

and type that in there

[summer agate]

Ok, thanks

[raven topaz]

its normal

just a connection issue (I think its prob just sudden IP changes in your inet or something but not sure) @serene mason

[rich gazelle]

I can't zoom in into takao, is that a bug or is it not?

[raven topaz]

where is this happening/are you sure you aint fully zoomed in already

[rich gazelle]

Yep

In the docks

[raven topaz]

you mean on the details page when you press inspect?

[rich gazelle]

Yep

[raven topaz]

tried restarting?

[rich gazelle]

k

Oh it works now

My bad

[raven topaz]

[summer agate]

Reporting a minor bug for the first time is stressful.

[raven topaz]

hey atleast now you got experience for the next time

good job

[frosty gyro]

hmmmmmm

[raven topaz]

[timber wadi]

Hey, just wondering how interested you are in miss-classifications like this cuz there is a good bunch of them in fleet tech

this one bothered me in particular cuz she introduces herself with the correct class

[hollow kraken]

Yeah, they've been noted down as inconsistent

[honest solar]

I thought that that's actually accurate for that particular ship

[hollow kraken]

Nah. Sheffield-class is a post WW2 ship class

[timber wadi]

and I do mean there is a bunch of them, Monarch also introduces herself as a King George class design for one, then there is stuff like Queen of the Queen class

[honest solar]

There's an HMS Sheffield from 1936-37

https://azurlane.koumakan.jp/Category:Town_Class

[hollow kraken]

Yepp, and a Town-Class not a Sheffield-Class

[honest solar]

Ooooh, I didn't notice the "Sheffield-class" on the left side, I only noticed the spoken part. My bad there

Thank you Strudel senpai

[sage light]

It still seems like the battle screen results (where you see items obtained, MVP, exp, damage, etc) cannot be progressed through all via phone back button, which it used to be able to do before the UI update. Unsure if intended or not.

[hollow kraken]

Well the phone back button not working in general w/ the game (whether it be to close the game or use it through screens) is known. We're also unsure if it's intended but it's more than likely a bug

[quaint rover]

Hey @hollow kraken I'm back again to say that it seems I am unable to bypass this bug without spending Wisdom Cubes. The only way I can get through this to play the game is to either have no Coins or cube. You offered a solution to build on each of the banners to fix the problem, yet I am unable to do so due to it forcing me to build. I'm somewhat glad that I'm not the only one with the problem as I looked around on the web who have the similar issue.

https://trello.com/c/QeVvdUip/827-players-stuck-in-tutorial-loop-when-logging-in

Trello

Players stuck in tutorial loop when logging in

User Info: 202477298
System Info: SM-J327T1 7.0
Frequency: Guaranteed. It always happens no matter what
Perceived Severity: Medium issue that noticeably affects the game experience but can be ignored (e.g., animations not playing correctly)
**How to Reproduce:...

Comments

5

Votes

3

Labels

Critical, Android, Popular

[frosty gyro]

someone said building in each tab makes it stop forever

oh you mentioned that

im blind

I wear SPECTACLES for a reason

[hollow kraken]

Yeah, it's a random thing if it fixes or not. Unfortunately as stated, that fix isn't a sure fire solution. Someone also said that building from light and speeding it up fixed it. So we really have no idea what can truly fix it as it seems random. But that's why I recommended emailing support as well just to see about them getting it fixed on the backend

@frosty gyro You and me both

[quaint rover]

Their [e-mail] correct? My experience prior to this wasn't real that great. They haven't responded to a problem I had prior to this bug

[hollow kraken]

Yeah, that's their support email. Sorry to hear about your bad experience. They go have a backlog going on for their small staff, but support will do their best to help you

[quaint rover]

Thank you, I'll try emailing their support again. If all else fails, well, let's hope not

[idle wren]

what's the fix with the error on logging?

[raven topaz]

what error?

[idle wren]

unable to find mission config?

[frosty gyro]

is your account bound

[idle wren]

yep just switching phone

[frosty gyro]

try reinstalling (while on wifi, stable wifi)

it should download the file you’re missing

[idle wren]

ok

thank you

[rapid heath]

i'm stuck at loading game

[honest solar]

Check with #tech-support , especially the pins there

[rapid heath]

whoops, sorry

[buoyant hemlock]

the second floor(morale) is not updating for some reason

it only updates upon restart

I think it's the same bug as this https://trello.com/c/6iZ8yRkx/553-2nd-dorm-floor-regenerates-5-instead-of-50-morale-h

Trello

2nd dorm floor regenerates 5 instead of 50 morale /h

User Info: 201726357
System Info: Samsung Galaxy A5 (2017), Android 8.0.0
Frequency: Guaranteed. It always happens no matter what
Perceived Severity: Medium issue that noticeably affects the game experience but can be ignored (e.g., animations not playing correctly)
How to Re...

Labels

Medium, Android, Popular

[buoyant hemlock]

the AVI stat in PR ship menu use the AA icon instead of the plane icon

and since there are no PR carriers yet even in PR 2

that stat is literally uselss

[dense carbon]

the boss is not appearing 😦

[frosty gyro]

restart the app

[dense carbon]

thanks

[earnest lagoon]

i buy 1200 gems but got nothing while my money in chplay account is gone

[frosty gyro]

go to #tech-support

[covert loom]

Im getting initialization error after restarting the game, is this a known bug?

or just me?

[north flume]

It's most likely your connection

try switching between mobile data/wi-fi

or using VPN

[covert loom]

my connection working just fine

on wifi

[north flume]

doesn't mean there can't be some technical problems between your game and game's servers

if VPN doesn't work - please head over to #tech-support and read pins there

[covert loom]

ok, thank you

[normal shoal]

not sure if this is a known bug...

[north flume]

it is

happens when you scroll too fast

[willow inlet]

Question about reporting bugs: if my bug doesn't seem to have much to do with the log mode messages, should I send the log mode screenshot as well?

[frosty gyro]

you can if you want, its generally helpful anyways

[willow inlet]

I'm assuming that "the bug happens until it suddenly doesn't, and the bug happens far more often than not" counts as "it happens randomly and I'm not sure why".

[rough cedar]

Uh, I can level up my pr ship's skill via tactical class, and i'm pretty sure it's not supposed to do that.

[ember merlin]

it is

[raven topaz]

that's exactly how its supposed to go

[ember merlin]

youre not supposed to enhance them normally

skills are still like normal ships

[rough cedar]

Oh i thought otherwise, sorry for the confusion

[raven topaz]

@rough cedar to clear it up, only the siren killer skill on them works how you meant, aka through dev levels, with the first level being unlocked at dev 15 (I think) and the last at dev 30, other skills are levelled manually

[waxen crater]

cleveland skin that haven't sold on EN server is showed up

[raven topaz]

its a known issue

happens for quite a buncha botes

[hot inlet]

Haven't found it on trello board or in #known-bugs , but did anyone else encounter/report this bug? It's in collection, Hatsuharu Secretary Mission

[buoyant hemlock]

Is this known?

[frosty gyro]

@hot inlet can you try repairing files or reinstalling (bind!) and looking again? might be corrupted files

@buoyant hemlock its known in general but can you report it so we get a log of this specific one?

!bugreport

[rocky willow]

Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:

Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues

[buoyant hemlock]

Ok

✅

[vital ridge]

if u click on 2 research projects at the same time one dissappears. closing the research tab and reopnening it fixes it

[silver mica]

Is tis hav been reported ?

[raven topaz]

yes

[silver mica]

K

[hot inlet]

@frosty gyro tried repairing files, even tho it found 245MB of items to redownload (2076 files), didn't fix it. Also checked on my phone, and it is broken there too.

[raven topaz]

mind reporting it?

[hot inlet]

yeah, will do, was away from pc

well, gotta wait until Belfast bot is online

[unborn sail]

was there a trello card about the increase of triforce units in d3 clearing mode after hotfix?

oh nvm found it

[raven topaz]

@visual comet dm the bot and do !feedback

then go through that

oh ok

was kinda busy irl

[hasty oracle]

im not sure if this is a bug or just game mechanics but for some reason in the event maps the commander exp i get is very inconsistent, i sometimes just 0 or 2 while other times 12 , i always use the same 2 ships and auto farm

always s rank too

[raven topaz]

its just visual bugs afaik

the exp you should get should still be added to your account

[hasty oracle]

ah, i see

so i guess its a known bug then

[raven topaz]

https://trello.com/c/lbVQsZvc

Trello

Commander EXP being 0 or lower than usual

269636884
System Info: Nox Emulator 6.2.7.1 | Android 4
Title: Commander Exp +0 Visual Bug
Frequency: Specific. I know how to avoid it
Perceived Severity: Minor issue that does not impact core game experience (e.g., misformatted graphics or poorly translated t...

Comments

1

Labels

Low

sure is

[strong vapor]

Is this known?

[buoyant hemlock]

duke of york skin still not having her lines x-x

[unborn adder]

Are there any way to see recent bugs reported on the trello?

[quaint lily]

#known-bugs ?

[unborn adder]

I mean through trello

So i can view the full card

[quaint lily]

Ah

Idk

[raven topaz]

well you can search em on know bugs then go to the full card from there

[oak shard]

Idk if it was reported. Belfast is the one who wears tears and she should be on the other side i believe :p

[hollow kraken]

Yepp, it's a known bug

[strange echo]

the report screen for EN is in chinese, sorry if this is known, first time reporting a bug

[honest pumice]

ya it's known.

[strange echo]

oh okay, thanks!

[raven topaz]

@strange echo if you need to report someone for the time being, message @rocky willow, type !feedback and then follow up

[steep adder]

Hood’s oath skin has no new voicelines...

[visual karma]

Trying to perform Akashi pawprints quest, the sequence resets back to the code letter T after reaching the mission/task menu.... supposed to be code letter H at this point. Resets quest.

[hollow kraken]

@steep adder Known issue w/ Hood
@visual karma So you've done all the questline up to that point (e.g clearing HM maps, refillling dorms, etc)

[visual karma]

Isn't those that come after finding all pawprints?

[hollow kraken]

You don't have to find them first. They just spell out "Touch Akashi" (or something similar) to give you a hint of how to start it. You just need to tap her in the shop 30 times to start it

[visual karma]

Will attempt now

[prime girder]

I managed to get the bug again. Dunno if this info helps or not.
Doing daily torpedo. Research also just hit its timer so i went back to homescreen and the UI in the research screen become greyed again. Here's the ss with the log

[hollow kraken]

Good to hear (well getting the log mode that is, not getting the bug again). If you don't mind, can you report it please and provide that screenshot to the report?

!bugreport

[rocky willow]

Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:

Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues

[void lava]

The submarine warning stays for the entire battle. Is this known?
(@ me if someone's gonna reply, It's midnight here when I reported this and I'm going to sleep)

[gentle zinc]

I scanned through the bugs listings, didn't see anything related to this. It looks like "launched" looks like "IAUNCHEO"

[placid horizon]

known

[ember merlin]

https://trello.com/c/93eWCrHM/719-new-ship-page-says-launcheo-instead-of-launched

Trello

New ship page says lAUNCHEO instead of LAUNCHED

Description: On the screen when a new ship is received
Perceived Severity: The text has only minor translation issues
Corrected Translation: LAUNCHED
Discord Feedback ID: 920

Upvotes: 5
Downvotes: 0

Labels

Low, Popular

[shy raptor]

Is this where complaints about translation issues go

Z35 --> Ohashi Ayaka
Choukai --> Oohashi Ayaka

[frosty gyro]

!bugreport

[rocky willow]

Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:

Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues

[shy raptor]

okie kawawa 🙇

[frosty gyro]

might want to use better wording, as complaints have gone in #game-feedback for the past week

but general inconsistency issues would be a bug

[shy raptor]

hmm, nvm, its just the wiki thats inconsistent, its listed as oohashi in archive

[misty sierra]

"Suggest" button in commissions doesn't add Lil Sandy after you make her a permanent ship

[frosty gyro]

is she locked?

[misty sierra]

Yes

[frosty gyro]

is she level 1?

[misty sierra]

And not level 1

[frosty gyro]

[honest solar]

Did you try taking her into a hard mode map?

[misty sierra]

It's possible she's still in C1 or something, haven't played those maps in a long time

Yeah, C1. Wonder if she's get stuck forever if the event ended...

[honest solar]

Big oof if so

[proud timber]

Sometimes, pausing the game doesn't pause. And the fight still continues at the background of the pause screen. Almost lost at SP

Is this a known bug?

[hollow kraken]

Hm...can you perhaps try recording it happening? I haven't heard of that happening

[proud timber]

Kinda a rare case. Coincidentally looked at the screen while doing something else. I dunno if I want to let it happen again tho

[novel charm]

i have 7 iron blood vanguard ships, but i cant build roon somehow? 6/7 for vanguard while i have 7

is this a bug?

[honest solar]

Yes. A workaround that works for most people, is to make sure you account is bound, and reinstall the game.

Do we actually have that bug written up, btw?

[novel charm]

ill try it

[frosty gyro]

yes

[honest solar]

Do you know the name for it offhand? Curious cause I couldn't find it

[frosty gyro]

https://trello.com/c/cNUj0tNl

Trello

i have seven iron blood ships but lab says i need more ships

User Info: 269875092
System Info: !feedback
Frequency: Guaranteed. It always happens no matter what
Perceived Severity: Critical issue that impedes player progress but for which a workaround does NOT exist (e.g., the game always crashes during a particular mis...

Comments

1

Labels

iOS, High, Popular

[honest solar]

Ahhh. Thanks.

[buoyant hemlock]

Many times is repeated

Is it known?

[honest solar]

As in it keeps prompting you for the same dialogue decisions?

[buoyant sable]

Apparently when you try to auto pick a dorm set it stops setting up halfway somehow

[honest solar]

Does it cause the game to crash? Or just stop? And do you have all the pieces of that dorm set? (I assume you do otherwise how would you pick it, but just checking)

Unrelated: Since the UI overhaul, did they change the "Out of Ammo" option to no longer actually cause a push notification?

[buoyant sable]

I have the full pieces of the dorm set available, and it just stops loading the set like it was finished

And no it doesn't crash or soft lock the game either

[fierce heart]

Do people's phone like, lags for a few second when entering a battle (and then it gets fast-forwarded strangely), or is it just me?

[raven topaz]

happens sometimes

def not just you

[fierce heart]

Is it already reported? Aka, having a Trello card?

[frosty gyro]

p sure

ah rip

left my phone on my bed

[frigid lake]

Saw nothing about this on known bugs

[frosty gyro]

known

[frigid lake]

Kk

[dire estuary]

When you want to report someone for being racist but the game isn't helping

[frosty gyro]

!bugreport

[rocky willow]

Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:

Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues

[frosty gyro]

report them here

[dire estuary]

Damn I can't read back the chat logs since I was trying to use the ingame report system

[fluid heart]

I'm pretty sure affection is bugged in the dorm. My Roon has been in the dorm for over a month at 90 affection and I always collect hearts multiple times every day for her. According to the wiki: each heart is supposed to give 0.1-0.3 affection. It's impossible for her not to have gone up in affection after collecting so many hearts. I unlocked Roon May 6th and it took a week as a secretary to reach 90 affection. Since then she's been at 90 and has never left the dorm.

[honest pumice]

1:1 world 1-1 with roon and a low cost back line for a while. if that doesn't get her affection up by at least 1 then yes it's bugged.

[fluid heart]

I didn't say her affection is bugged, I said the dorm is. I did start using her today in battle and she did go past 90.

[honest pumice]

i'll watch my own dorm and see if the same happens then.

[buoyant sable]

I think the rubber banding is a normal thing

Also the bit with the from I have is it not fully loading the set when I select it

[tiny coral]

The movement range of my KMS submarine fleet may be bugged (U-81, U-73, U-556). They only move one space per turn. I thought it may be tied to their average speed, but some other players said this wasn't the case for them.

[buoyant sable]

They should be going at most two per space if there are ships in their field

[fluid heart]

I can confirm that u-81, u-73 and u-556 only move 1 space. An enemy fleet could be 2 away and they'll still only move 1.

If you swap out 556 for i-19, they'll move two again

[tiny coral]

That's why I thought speed might matter, but some of the info posted suggests otherwise.

[fluid heart]

I had a JP player test it out and he said with 81, 47 and 556 they move two. If it's a speed issue then 47 and 73 should have the same movement. They have the same speed value according to the wiki

[buoyant sable]

I have 556 and she runs two spaces max

[frosty gyro]

does it change on limit break

[fluid heart]

they're all mlb

[tiny coral]

Mine are also MLB.

[raven topaz]

its known

[distant junco]

oki doki

[buoyant hemlock]

https://cdn.discordapp.com/attachments/468804420801527810/587400442951237632/Screenshot_20190610-005305_Azur_Lane.jpg

Ok ik im 9 hours late sry

What i meant is that it says "many times" 2 times

"No matter how many times I've heard her say that many times before"

[mighty ore]

Rank seems to ignore ties and place you at the bottom of that “tie”. Intentional?

[buoyant hemlock]

Ive never been in top so idk xd

[cunning mortar]

Laffey gone in the background

[raven topaz]

@cunning mortar turn your wifi/data off to bring the error on top, then turn back on and confirm and it'll go away

or just restart the game

the first method is faster tho

[cunning mortar]

Self-Fixed (Disconnect It-Self)

[buoyant hemlock]

Thine should be replaced with thy

Mine could be replaced with my too but its not that important

[umbral quartz]

Does this event Memories getting its own pics

[raven topaz]

its there if you scroll down

[honest solar]

@buoyant hemlock I don't see that on the general Akagi card, or a separate one for her secretary quest -- might want to go ahead and submit it. Same with the vampire one.

[buoyant hemlock]

Ok

Should i mention mine-my too?

@honest solar

[honest solar]

I'll admit, I don't understand what you mean there

[buoyant hemlock]

Em w8

[umbral quartz]

@raven topaz the events not Secretary missions lel.

[buoyant hemlock]

Thine is the prevocalic version of thy

[hollow kraken]

@umbral quartz Events won't have art for the folders. Only secretary quest

[buoyant hemlock]

Its thy if the word after it starts with a consonant and thine if its a vowel

Same thing was with my-mine but it doesnt matter anymore

[umbral quartz]

So its pics can only seen if you opened the folder then?

[honest solar]

Oh, the specific wording choice. I mean, yeah, submit a different feedback bit for the vampire intro dialogue, is what I had meant.

[hollow kraken]

@umbral quartz Correct