#bug-reports

1 messages · Page 88 of 1

unique topaz
quiet anvil
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combat is only full-screen with 16:9 ratio, any other ratios will have those borders fill up the empty space sandyWink

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for your phone it is 18.5:9

sour swift
hollow kraken
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@sour swift it's on Googles end. Not due to AL

sour swift
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@hollow kraken Oohh ok ok

Thanks for the info

signal nova
#

I hope Duke of Yorks updated voice lines for her dress gets fixed soon

plucky jackal
hollow kraken
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@plucky jackal Yeah, opening details from the dock will take you to the "Retrofit" archives page since retrofits have a different ID than their normal variant

green badge
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i cant even open the flipping event tab

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i cant get lil sandy

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i get forced to make a ship every time i log in

honest solar
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Unfortunately, that's a known bug without a work around at present. Let me see if I can find Strudel's instructions from yesterday

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Yeah, looks like they're asking people to contact customer support for now. You might want to take notice of your current stock of supplies for reference

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/techsupport

bronze mauveBOT
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If you experience a specific technical issue, such as a bug not encountered by others; an issue with a purchase, or a loss of items, please email al.cs@yo-star.com with your UID (it can be found in your in-game profile menu), in-game name, server and issue as well as device brand, model and operating system.

Please do not DM Yostar staff or discord mods about your issues and use e-mail instead.
Please note that the answer may take up to 3-5 work days, so we ask you to be patient.

green badge
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customer support will take days

honest solar
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Unfortunately, there's no work around that's known at present, so would require Yostar staff to do something to specifically fix your affected account

green badge
#

how?

honest solar
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warShrug Developer magic is all I can speculate at. You're free to wait for one of the official feedback / tech support people (like Strudel or kawa) to wake up and see if they have better information than I do

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I just like trying to help out sometimes

green badge
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ok

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so basically i cant fix it

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yay

buoyant hemlock
north flume
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It's known

hollow kraken
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No, her mission was bugged in the sense that it auto completed. You got her a lot easier than expected

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Hm...not too sure. Perhaps you didn't properly claim her from the event page? thinkpitz

oblique spruce
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Exercise 10/10 when Zeppy release her barrage, the exercise freeze but the skill activation still active.

hollow kraken
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Known issue

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But the issue is more than likely caused by Akagi-chan activating her skill as that's always been the trigger before

honest solar
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re: Vincennes -- it's definitely the case that you had to claim her, but as a new player at the time I didn't understand how the event page worked. I didn't realize there was a button to click on there until the last day of the event, and I had fulfilled the criteria several days earlier

buoyant hemlock
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My friend doesn’t want to type his issue out, but he says if you have a badge equipped on your profile then you upgrade it, you cant remove the previous badge from your profile. Here’s a screenshot he took

hollow kraken
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You can't take it off in the style selection screen?

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Oh wait, actually you're right. I have that going on for my profile as well

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and can't remove it on the profile screen at all

honest solar
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I can't even figure out where to choose medals to display

buoyant hemlock
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Profile > Style > Medallion

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That’s what i was about to ask

hollow kraken
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Oh, yeah you can find it there. So you can remove it

buoyant hemlock
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I just asked him to try that

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Waiting for a response

honest solar
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Hey Strudel, is that "forced to build a ship every time I login" behavior worth writing up as a bug, since it's affecting more than 1 or 2 people?

hollow kraken
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Oh, yeah it is. We actually do have it reported. We just haven't gotten any updates about it yet unfortunately

honest solar
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Gotcha. I didn't see it when I tried looking on the board earlier, so just wasn't sure.

green badge
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@hollow kraken

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help me

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im dying

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my game is screwed

honest solar
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He's one of the ones affects, speaking of

hollow kraken
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@honest solar https://trello.com/c/QeVvdUip/827-players-stuck-in-tutorial-loop-when-logging-in The title is a bit broader b/c there have been cases where players are at other spots for the tutorial
@green badge Yeah, unfortunately we don't have any possible workarounds as it just affects your profile as a whole (a reinstall or switching devices will still cause it to persist). But I have escalated it to the highest priority for the devs so hopefully we'll hear some good news about it quickly.

User Info: 202477298
System Info: SM-J327T1 7.0
Frequency: Guaranteed. It always happens no matter what
Perceived Severity: Medium issue that noticeably affects the game experience but can be ignored (e.g., animations not playing correctly)
**How to Reproduce:...

Comments

1

Labels

Critical, Android

buoyant hemlock
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Found this. It happens when we swipe between ships too fast I presume.

hollow kraken
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Yepp it is

green badge
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ok cool

noble coral
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oh

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noh

buoyant hemlock
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Umm

noble coral
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sorry

hollow kraken
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I got it. One sec

noble coral
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thx ❤

honest solar
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interesting

buoyant hemlock
#

Welp this is interesting

hollow kraken
#

How many songs did you request in here again? @noble coral

teal basin
noble coral
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Only one @hollow kraken

hollow kraken
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@teal basin Hm..perhaps try a file repair from the settings menu just to rule out some corrupted files. If that doesn't work, you can report it to Belfast Bot then

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!bugreport

rocky willowBOT
next parcel
teal basin
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… I did say I wouldn't report it a third time, and trying to report to the bot only has them tell me to report it to them, so there's no point…

hollow kraken
#

@next parcel Known issue
@teal basin Okay, well the steps for the reporting are simple and layed out in the bot message. But if you don't want to, then we can't force you

ashen hedge
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I was wondering if the build time for the 1hr30min is now 1hr32min is a known bug

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Just had it happen twice

deft coyote
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rarity wrong for retrofit boats in defense fleet?

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the little borders around the icons

honest solar
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@ashen hedge What do you mean? Is it actually displaying 1h32min for you? Could possibly a server desync issue, where restarting the client makes it display the correct timer again
@deft coyote Which ship do you mean specifically?

deft coyote
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in the screenshot, fortune and leander

hollow kraken
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@deft coyote Yeah, retrofit's not matching their rarity is a known issue

deft coyote
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but I also tested it with laffey, same issue

ashen hedge
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Just want to add it was event build and yes it was displaying 1hr 32min

deft coyote
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okay thanks 👍

ashen hedge
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I'll try restarting client ty

rugged zephyr
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I can freely move xp bars in tactical class (can't make a video or gif, sorry). I suppose it's just a visual bug.

tropic orbit
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so im not sure if anyone else has found this, but if you claim all the missions and the ones you get fulfill another mission (like the 10 weekly missions mission) it will not claim the newly completed mission

buoyant sable
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I'm guessing it's because you just collected that mission, that it doesn't do those automatically I guess

hazy gate
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Academy/Dorm window following "everywhere"

hollow kraken
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Yeah, it's a known issue

true estuary
hollow kraken
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It's b/c she's in a fleet. Ships in fleets will always appear at top

true estuary
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none of my other ships in fleets are at the top tho

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laffey/enty , aya/akagi

hollow kraken
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They seem to be locked. Mogami isn't

true estuary
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ah i see, ty

hollow kraken
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No problem at all renownThumbsUp

frosty gyro
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@rugged zephyr its known dw

rugged zephyr
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sorry, didn't notice that, too many bugs AkagiLul

tough solar
hollow kraken
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Known issue

frigid spoke
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this is why u play on auto

trail lily
honest pumice
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it's known.

opal burrow
honest solar
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From the chibi?

opal burrow
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Yep

torn tree
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Sometimes when i open 5 tech boxes, i get less than 5 items

ember merlin
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are you sure youre not getting duplicates of the same item?

torn tree
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i’ll check next time

frail shard
ember merlin
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known issue mutsukiStare

frail shard
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Oof,
Checked the trello, didn't see it tho

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But at least it's known

ember merlin
brazen adder
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is it just me or is the game now quite unresponsive?

ember merlin
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just you? mutsukiStare

brazen adder
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it's only the menus. when playing in a battle it's fine

opal burrow
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Probably desync.

buoyant hemlock
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Not sure where to place typo reports, but I'm pretty sure this is supposed to be Mission

honest solar
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This is the right room

ember merlin
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i dont see a card for it

honest solar
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Nor do I. You might want to submit it to the bot so it can be written up

ember merlin
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@buoyant hemlock could you report it?

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!bugreport

rocky willowBOT
buoyant hemlock
honest solar
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Gotta send it to the bot itself

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In a discord DM

buoyant hemlock
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Aight

ember merlin
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itll take you through the steps

honest solar
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Yes?

ember merlin
green badge
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@hollow kraken will i be compensated for my missed days?

hollow kraken
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Unfortunately I can't give any answer to that,sorry. The only ones who can are the devs

green badge
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can u ask em?

hollow kraken
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You emailed them regarding your issue, correct? If so, you can ask them w/in your email thread to see if they'd be willing to.

green badge
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they havent answered the email yet

hollow kraken
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Yeah, they have a backlog going on so it might take some time. The response time be anywhere between 1-8 business days due to said backlog

green badge
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wth

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i wouldve got prinz by then

desert monolith
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No clue if this is intended. But hardmode doesnt seem to count towards Research Acedemy quests

hollow kraken
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Yeah, it's intended. The text is supposed to say "...on Normal Mode"

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And they did fix it

ember merlin
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because the full text is supposed to say normal mode

hollow kraken
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then UI update broke it again

desert monolith
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ah

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i see

ember merlin
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azur lane and recurring bugs
name a more iconic duo

honest solar
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akashi and your money

alpine vessel
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people don't know how to spell lol

north flume
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Have you actually read the line that was reported?

frosty gyro
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we wouldn’t have accepted if it was wrong

buoyant hemlock
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Hey i would like to ask if the academy HQ Director bug is known or not

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it's similar to how the Dorm bugs out

honest solar
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Could you explain it moreso?

hollow kraken
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Yepp, it's a known issue

buoyant hemlock
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aight

autumn ocean
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Sry but I have to report bug here.

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Since Bel-Chan said it was refused.

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Got French torps from Research

frosty gyro
autumn ocean
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But it doesn't show in Craft.

hollow kraken
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If they don't show up in craft, then that's a whole other thing. The report didn't state that part of it

autumn ocean
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Okay.

hollow kraken
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But yeah, if they truly don't show up, then please report it again w/ that as the description. That those Vichya torps won't show in the craft menu

autumn ocean
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Let me see if anyone have reported about that.

opal burrow
hollow kraken
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For the Project requirements? Yeah, they got broke again

opal burrow
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Figures LeanderXD

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Actually, both the reqs and the description

hollow kraken
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Hm...we don't have it for the description of the Projects. At least that I know of Kanathink Give me one sec just to double check

opal burrow
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Sure sandyparty

hollow kraken
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Yeah, I can't seem to find any for it. If you don't mind, could you report it please
Although, I saw Fly typing so perhaps he has something to say about it

opal burrow
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Which one, the description?

hollow kraken
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Yeah, the description of the project. I already got the old report for the requirements back on the Board so that one's fine

opal burrow
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Kay, I'm on it.

hybrid summit
short kindle
honest pumice
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it's known.

pallid smelt
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Sorry for my poor writing, but if anybody have the same problem please upvote the trello post so the devs can notice it.

honest pumice
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they'll fix it eventually. shoving it in peoples faces won't help speed up the process.

ember merlin
waxen shoal
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how do i report a bug

frosty gyro
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!bugreport

rocky willowBOT
frosty gyro
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also in channel description

waxen shoal
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i lost liek 100 plus cubes

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to this bug

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lol

ember merlin
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wut

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can you explain what it is

waxen shoal
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you can wish for starteers you didnt driop yet

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but they neevr drop

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form wishing well

honest pumice
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lol rng isn't a bug. emileSip

ember merlin
waxen shoal
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its defintly a bug i think

ember merlin
waxen shoal
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longcryland you guys have the starters that why they drop for you

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i dont hae jvelin as a drop once

ember merlin
waxen shoal
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so i wished for her

elder pine
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i've never heard of this requirement that they have to drop first. where did you hear this?

quiet anvil
frosty gyro
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yeah if you can find evidence of this mechanic, that'd be great

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ive never heard of this

waxen shoal
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well its rly easy to prove

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find another person who doesnt have the starter like me

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and let her wish for that starter

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she wont get it

frosty gyro
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thats called rng

quiet anvil
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smugBucky u go find then

waxen shoal
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emileSip oke how about you disprove me then

frosty gyro
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now if you wished for ayanami but dont even have the requirements for her, thats a different story

waxen shoal
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i can tget ayanmai cuz i dotn have javelin

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i wished for her and st louis fgot allot of st louis

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0 javelins

honest pumice
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bruh the burden of proof is on you not us.

waxen shoal
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bro wtf is this why u rejject

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my bug post

frosty gyro
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because its not a bug

waxen shoal
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they can test for it

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how would you know

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you dotn have that problem

frosty gyro
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because its rng

waxen shoal
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thats just bs

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if i report a bug it should be looked at

honest pumice
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i haven't gotten what i wished for either. but ik it's all thanks to rng.

frosty gyro
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and I did look at it

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and its not a bug

waxen shoal
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you 100%

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sure

honest pumice
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yes

waxen shoal
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you can get javelin even if you didnt get her as a drop form any map

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100% sure

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form the wishing well

honest pumice
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this is just complaining by this point

waxen shoal
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cuz you cant get her form light builds if you didnt unluck her

ember merlin
waxen shoal
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as a drop

quiet anvil
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laffeyDrink i lost like 300 cubes just to get 6+ u73s and 0 u556, is that bug?

waxen shoal
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sigh

honest pumice
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that's 100% not how the game works you know.

waxen shoal
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its not the same is it

alpine vessel
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@north flume yeah I have I meant the downvotes saying it wasn't an issue

waxen shoal
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thats a banner character

alpine vessel
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I'm the one who reported Colombia/Columbia lol

waxen shoal
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mine has specific way to get her

frosty gyro
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I dont believe they understand the bug @alpine vessel

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I will upvote it for you

alpine vessel
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Yeah I know

waxen shoal
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emileSip i am just asking for it to be tested you guys got testing app

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if i am true it a bug if i am wrong its straight rng

honest pumice
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how do you bug test rng? mutsukiStare

waxen shoal
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i presume they cn inifte summon

ember merlin
waxen shoal
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on test phone

elder pine
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there are no ships in Wishing Well that have normally have requirements on them

waxen shoal
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but isnt starters them self impossible to get form builds if you didnt get them as drop

elder pine
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Javelin never had a requirement to her

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she has always been buildable

honest pumice
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the only starter you need to unlock to build is ayanami.

waxen shoal
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thinkZed is it thta hard to have a problem looked at

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ffs

ember merlin
elder pine
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it's a waste of time without proof

waxen shoal
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and if its true there are other s like me who wasted cubes on a banner thats bugged

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but fuck me right

ember merlin
waxen shoal
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you dont see me whine when i didnt get nagato in 500 cubes

slender shuttle
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I'm not sure if its a bug, i didn't get the pop-up for receiving the science rules skin for u-73. i still got the skin i just didn't get the pop-up that's expected when i got it.

small knot
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Like, you didn't see the intro for the skin?

slender shuttle
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yah, the screen where it says you received it and then gives you the option to apply it now or later

waxen shoal
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maybe cuz you already did it once

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its not a new event

ember merlin
honest pumice
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yes it is.

slender shuttle
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its a sub event

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you're thinking of the professor one for z-##

honest pumice
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z23 btw

slender shuttle
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^

waxen shoal
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y sry youre right i confused them

quiet anvil
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thinkpitz what day of event did you get the skin btw?

slender shuttle
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finished the 9/9 today

frosty gyro
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im not sure if turning off New Ship Buzz would do anything to affect that

waxen shoal
quiet anvil
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so you should have claimed it 2 days before cuz the skin mission is on 7th day? thinkpitz

slender shuttle
#

is new ship buzz why my phone sometimes vibrates when i build/launch new ships?

frosty gyro
#

im highly discouraging emailing them for something that isnt a bug

quiet anvil
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tho they said complete 9 days to get but the 7th day alr gave you u73 skin laffeyDrink

frosty gyro
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like, I actually cannot stress it enough

waxen shoal
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well keep my post as a potential bug

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let them test for it

slender shuttle
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then i missed getting the skin on day 7 smh in shame

frosty gyro
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we still have it warShrug but im 100% sure its rng

waxen shoal
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Your feedback was rejected by Kawaakari#7040 with the following reason:
not a bug, thats rng

frosty gyro
#

@slender shuttle did you do something on day 7 that would cause you to forget your memory? LeanderXD

honest pumice
#

@slender shuttle oh you don't get the skin after beating 9/9 you get it on 7/9 or 6/9 (i can't remember)

waxen shoal
#

noBully good you can bully me all you want if i am wrong its my fetish

slender shuttle
#

i may have not slept for 24 hours : |

waxen shoal
frosty gyro
#

I sent day 7 right now, but it disappeared when it did, and now im afraid its in the void and will appear in like 2 hours smugBucky

slender shuttle
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was probably in a rush to get the tokens for the daily mission before they reset the next day

frosty gyro
#

it happened again

waxen shoal
#

entyLUL i alway fdo it last 30 min

frosty gyro
#

if I send it again, all 3 will probably come up kisaaa

potent ruin
#

any reports of bisk black hole, causing ships to unable to move, after its gone?

waxen shoal
#

unicornFused is this for the science skin?

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i dint egt the pop up either

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science rules one?

frosty gyro
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im not seeing anything of the sort @potent ruin

alpine vessel
#

starters are always in the pool

waxen shoal
alpine vessel
#

you just got unlucky

waxen shoal
#

well we will see

potent ruin
#

I`ll try to recreate it, but on sp just now, I tried going to the bottom corner of the screen to dodge the black hole, but still got hit and my portland was unable to move for remader of the fight, even when black hole was gone

alpine vessel
#

i got 1 of the starters from wishing well when i was looking for kamikaze/bailey

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i don't remember which tho

small knot
#

Numbers working against you wishing for Elite destroyers considering how many destroyers there are in the pool. Gotta have some real luck with that.

waxen shoal
#

but was she new

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i am not saying you cant get starters

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i got laffey

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and z23

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form wishing well

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i am saying you cant get what youd idnt get as a drop

alpine vessel
#

starters have no specific conditions

honest pumice
#

fr can you drop this? it's already been decided it's not a bug so the discussion is over

waxen shoal
#

oke

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anyone got any starter

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drom pulls new

#

?

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anyoen at all

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z23 laffey or javelin

frosty gyro
#

you did

waxen shoal
#

z23 wasnt new

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it was my stater shi

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i had her

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laffey isnt new

honest pumice
#

yes i just got a laffey from the light pool. now please drop this.

waxen shoal
#

i fgot her form 3-4 then fgot her from wishign well

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oke you got laffey

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is she new

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your first laffey

honest pumice
#

no.
i'm done entertaining this.

waxen shoal
#

oke stfu up then

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cuz you guys triggering me over somethign tha can be tested out

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rly easy

frosty gyro
#

where did you get that we have a testing client though?

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we dont, it comes from our own games

honest pumice
#

i'm legit about to call a lil mod so stop.

waxen shoal
#

lets call 1

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maybe they can help

frosty gyro
#

now it'd be cool if we could have a client like that

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they cant help

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theyre going to tell you its rng as well

waxen shoal
#

sigh

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i am 100% sure this a bug

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you guys say rng

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lets hope you guys are right

ashen cliff
#

@waxen shoal your wrong

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Shhh

waxen shoal
#

emileSip vince dont bully me why u gotta do it in all servers

keen knoll
#

Yo this comes out when my wifi chages

crisp sand
#

the heavy cruiser enemies that spawn on the bismarck boss fights (B3, D3, SP) never fire

#

this is not the first time I've seen enemies that spawn and never attack, there was even an event that had an enemy that spawned offscreen and never moved up, I'll pay more attention to these happenings and report them

trail helm
#

Is this a known bug I have 500 friendship points for the Sandy Event but I cant collect the rewards

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Its currently 506/360 (Collected)

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or is it day by day reward?

ember merlin
#

yes mutsukiStare

steep adder
foggy dove
#

what map is that on?

steep adder
#

6-1

foggy dove
#

try restarting the game

steep adder
dire wyvern
#

Someone know how to fix error: 7001?

#

I unistalled the game for space issues but when trying to log in in my old account keep sending that error code

steep adder
#

Did you bind it?

dire wyvern
#

Yes

steep adder
#

Through facebook?

dire wyvern
#

Yes I did

steep adder
#

Facebook binding’s always been broken

dire wyvern
#

yostar account is more stable?

steep adder
#

Yostar and Twitter binding is fine

dire wyvern
#

Oki thanks

frosty gyro
#

theyre all fine

#

facebook isnt broken anymore

native shard
dire wyvern
#

Yostar account give same error code....

ember merlin
#

known issue

limber pendant
ember merlin
#

does it still happen after a restart?

limber pendant
#

no but i figured it was worth poiting out

raven topaz
#

its just your device desyncing

limber pendant
#

it wasnt disconected because i could still do other stuff jsut fine

steep adder
#

Is “accpet” in friend requests known?

thorny helm
remote tinsel
#

just learn chinese

#

its known btw

void nexus
foggy dove
#

known

unborn path
#

is this one known? you have to scroll down a bit for the scrollbar to expand

rare spindle
buoyant sable
#

@rare spindle known

zenith needle
foggy dove
#

It's a server desync

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You can't get rid of PRs in anyway

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Restart the game to fix it

zenith needle
#

Okay

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Thx

umbral quartz
#

And obtaine

fickle coral
#

Reporting on player is using chinese's language

#

"sorry for bad english tho

foggy dove
#

Trophy one is known
As is player reporting

dull relic
#

Back to normal now but had a funny display bug. Leander got an upgrade lol

outer schooner
#

It's very common for the image card to get mixed up if you scroll the dock quickly

buoyant hemlock
#

thats when u scroll too fast

humble glacier
#

restarting doesnt work tho

#

im cockblocked by the game

hollow kraken
#

It's a known bug w/ Roon. Some people say that it'll register that you actually do have 7 after some random amount of time (although I can't vouch for that) but it is a for sure fact that a reinstall will fix it immediately. If you do try that, be sure to bind your account first.

humble glacier
#

Okay, thx

hot inlet
#

I have a question and possibly bug report: what ship is that on the right of U-556? Because I checked collection and only Iron Blood sub I'm missing is U-81. Is that U-557 from Divergent Chessboard?

foggy dove
#

Yes

hot inlet
#

Was it reported, haven't seen the card?

foggy dove
#

The hair is 557's hair

And im not even sure if that's a bug

hot inlet
#

So I would say a bug? And she was definitely added with Scherzo to the Fleet Tech

foggy dove
#

It most likely is a bug

hot inlet
#

Okay, I will report it then via bot, gimme a second.

foggy dove
#

Yes report it thanks

hot inlet
#

well.... feedback is slightly bugged? bot reacts only up to 5 too

#

Added the fact, that all other unknown ships have "UNKNOW" bar on the bottom, while U-557 has not. And yes, it is misspelled

frosty gyro
#

@hot inlet you can add a reaction

hot inlet
#

Well, that breaks Belfast for me, she doesn't send next message, even after adding reactions

spare veldt
#

there's a delay in input and selecting options, is that known?

west sky
#

@frosty gyro I have add reaction 7⃣ but didn't appear anything

fathom willow
#

I don't see anything in the list of known bugs, but U-556 idle and walking sprite (in the dorm at least) is bugged, her submarine part is still stuck between her legs

#

oh, also when you grab her

hollow kraken
#

@fathom willow it is known for her Sprite

fathom willow
#

I guess I didn't look hard enough

ancient hollow
hollow kraken
#

Yeah, it's a known typo

white stone
#

Oh, that's from the mini event with Unicorn, by the way.

#

Part four: "letter to Stardust".

hollow kraken
#

Well then fumizukiStare Can you please report it to Belfast Bot

#

!bugreport

#

Alright, Belfast is dead apparently

ember merlin
frosty gyro
#

nice

hollow kraken
#

@white stone I'll get this one noted down manually for now since we can't properly get it reported

tepid tiger
elder pine
#

known mispelling [sic]

solid finch
frosty gyro
#

its very obviously cropped

solid finch
#

thank god

frosty gyro
#

dont send memes here thank you

solid finch
#

thought that was legit for a sec

frosty gyro
#

you can clearly see words blocked too

solid finch
#

i wasn't

#

didn't had a clue

#

tbh

ember merlin
#

It’s supposed to say fletcher class destroyer but the text wrapping split it into cl-ass

untold dock
elder pine
#

missing translation is known

untold dock
#

ok

buoyant hemlock
#

I enhance a ship and the stat itself says +1 and it goes up by 2. Is that some kind of math glitch?

elder pine
#

did you enhance twice in a row?

buoyant hemlock
#

What do u mean?

#

It says +1 before I hit the enhance button and when I hit it the stat went up by 2

#

🤔

elder pine
#

enhancing the same ship twice consecutively can cause a display error

buoyant hemlock
#

I enhanced two different ships

#

And I believe the same happened to both the first and second ship

#

But the first ship was like +9 or +10 I think (like it showed +9 but went up by 10) sadly my memory isnt that great but I think that is what happened

#

Some math not displayed right lmao

#

Tbh now it is enhancing properly

#

Not sure why it did that

orchid cobalt
#

Guys, Bismarck's live2d Skin has an problem. Her mouth isn't opening at all when she's talking. Its glued shut for some reason.

#

its bugging the hell out of me.

#

Makes her look like she's communicating telepathically instead of with her mouth.

#

is this normal because its the first time u guys made a live 2d skin for an actually waifu of mine instead of someone i don't like.

ember merlin
#

mutsukiStare lemme check

orchid cobalt
#

ok

ember merlin
#

Unicorns skin has her mouth moving warShrug

orchid cobalt
#

aw 😦

#

woh do i ping to get attention to bismarck's 2dlive skin?

frosty gyro
#

no one

#

you ping no one

#

one second

orchid cobalt
#

ok because i downloaded live2d data and then its installed, bismarck is animated but her mouth isn't opeing/closing

#

its glued shut

frosty gyro
#

can you try repairing the files?

orchid cobalt
#

how do I do that?

frosty gyro
#

in settings

orchid cobalt
#

oh i see it

#

i pressed repair button and i'm restarting it now.

frosty gyro
orchid cobalt
#

now i have 300mb update to download.

#

gonna have to wait for that to process to find out if it fixes bismarck's lips or not.

#

bismarck's lips is still glued shut. it doesnt open and close as she talks.

#

😦

frosty gyro
#

weird because it moves for other people

#

report it then

#

!bugreport

rocky willowBOT
ember merlin
#

what if its just because file repair never works mutsukiStare

frosty gyro
#

what if it does work mutsukiStare

ember merlin
buoyant hemlock
#

Yeah prob a display error then for the enhancing stuff it seems to be right now. But that's still so weird

orchid cobalt
#

hmm ok

#

!feedback Bismarck's live2d Skin is glued shut, her lips isn't opening and closing as she talks on my phone. Its Samsung Galaxy S7. It makes her look like she's communicating with me telepathically.

frosty gyro
#

dm her

#

with just !feedback

orchid cobalt
#

oh

dusky canopy
#

So I have two things to mention and I don't if either can really be considered glitches

#

The first is Koln's image being "vertically squished" on the skill upgrading menu, might wanna touch that up a bit ?

#

the second is, are Siren fleets supposed to be able to move diagonally ?

ember merlin
#

koln is a known issue

#

and i think sirens are supposed to do that mutsukiStare

orchid cobalt
#

posted the feedback, thank you. its apparently a number 2 issue aka minor but to me it is critical issue ><

small knot
#

Pretty sure they just used to pass through their allies to get to you. Now it seems they'll move diagonally if there's something in the way of the path they take to get to you (like another fleet).

cosmic ledge
#

Okay nvm it's not a bug, I unchecked the "Show Highest" and it shows all my medals. I fixed it

ember merlin
quiet anvil
solar dock
buoyant hemlock
#

As per moderator's "encouragement":
The line about "lovebirds" is translated incorrectly. https://files.catbox.moe/4akb70.png In original text, Helena and Cleveland are mentioned as "[eagle] Union girls". Original text had no intention of giving those girls being together any sort of deeper meaning and assumptions, unlike incorrect EN version which is clearly going for it. I believe this shouldn't count as "fanservice" as other users proposed but simple incorrect translation. Why such a different text ended up in EN version, considering that meaning in JP/CN is clear and obvious is beyond me but I wont bother assuming anyting suspicious as I believe nobody who cares about their job as a translator would allow his/her worldviews to integrate into the text he/she's translating.

ember merlin
honest pumice
#

they should have specified to report it to the belfast bot not here. amagiKoff

buoyant hemlock
#

Belfast bot will also receive this message

honest pumice
#

nope

ember merlin
#

no she wont

#

you have to dm the bot

buoyant hemlock
#

After i send a DM, she will

#

Just wanted to post it here as well

honest pumice
#

you have to Dm the bot with !feedback to submit a report.
otherwise the bot doesn't do shit. warShrug

buoyant hemlock
#

For consistency's sake. !feedback thing was a mistake on my part tho

honest pumice
#

if you already sent it to the bot then sending it here as well is just useless spam.

buoyant hemlock
#

I don't believe it to be so. But moderation team has obviously every right to delete this as they please.

tulip badger
north flume
#

what is bugged here?

tulip badger
#

Not being able to get the medal

north flume
#

it's not retroactive

#

have you got ssr after medal was added?

tulip badger
#

Yes

north flume
tulip badger
#

Wait let me rephrase that

#

Do I have to re collect all the srs again

north flume
#

was it reported? I remember it being brought up, but people were mostly asking if it's retroactive iirc

#

well, not all

#

medal asks for 1

#

but you need to get them to drop again, yes

tulip badger
#

Well it’s bugged then

north flume
#

lemme check if it's known

#

doesn't seem like it is, unless I'm blind

#

could you report it?

#

!bugreport

rocky willowBOT
tulip badger
#

I’ll just re grind here and there. I don’t wanna report a false bug Incase my memory hazy u get what I mean??

north flume
#

well, that would be appreciated if you make double sure renownThumbsUp

tulip badger
#

Yeah I’ll check back in like a 4 years when srs wanna drop and rng is kind sandyCry

hazy rover
honest pumice
hazy rover
#

i've kept reopening the game and it got worse each time

tulip badger
honest pumice
#

that looks like a modded apk

hazy rover
#

ik but it just happened somehow

tulip badger
#

Hmm I think that’s banned art but hope you fix it

ember merlin
#

Wtf mutsukiStare

north flume
#

reinstall the game? completely

#

your files being broken not exactly a bug

foggy belfry
hazy rover
#

it seems that just turning the phone off and back on again fixed it

foggy belfry
#

SR ship -> Skins -> pick a preview -> swipe left

If the ship next to the SR isn't an SR, the gold background would remain

buoyant notch
void mango
#

No flagship in b1 ?

honest pumice
#

go to where the boss would be and it should appear or restart the game.

remote tinsel
#

I noticed something, the event exchange period for the furniture and chat border was extended, but the furniture purchase period themselves were not. Is this intended?

hollow kraken
#

The patch notes notes did say only the exchange period so perhaps it is? We can try to get some confirmation though

dry fog
hollow kraken
#

Usually that'd be a question for #tech-support but I'll go ahead and answer for you here. You're getting that error b/c FB is your last bind option. You can't disconnect all your bind options at once. If you wanna try to get it manually unbound, you can contact customer support

#

/techsupport

bronze mauveBOT
#

If you experience a specific technical issue, such as a bug not encountered by others; an issue with a purchase, or a loss of items, please email al.cs@yo-star.com with your UID (it can be found in your in-game profile menu), in-game name, server and issue as well as device brand, model and operating system.

Please do not DM Yostar staff or discord mods about your issues and use e-mail instead.
Please note that the answer may take up to 3-5 work days, so we ask you to be patient.

honest solar
#

@foggy belfry That sounds like a new bug I haven't heard of before. I can get it recreated with some SSR ships, but not all

foggy belfry
#

@honest solar
Do you mind DMing Belfast with your recreation? I'm sort of busy atm and can't DM it to her

honest solar
#

Will do

sullen shadow
#

Small bug at Nagato on Koi Streamer, i think

hollow kraken
#

Yeah, the Koi streamer has some sprite issues w/ it. They're known though

sullen shadow
#

Oh, i see

honest solar
#

@foggy belfry Submitted that one, so the card should be created soon. Thanks for bringing it to attention.

burnt oxide
#

I switched PR ships cause I had saved 30k for monarch, and completed her. But now I try to start Izumo again and it says I have to wait 24h? but the notification is still on the Lab? wtf

honest solar
#

Do you get the notification only when switching to Izumo? Or are you unable to select any remaining ships to work on?

burnt oxide
#

every ship

#

"23h remaining until you can switch which ship to develop"

honest solar
#

Hmm. I know that there's a 24h wait time whenever you switch to a ship before you switch to another, but I don't know if it's intentional or not to enforce downtime once a ship is completed.

burnt oxide
#

I thought it wouldnt apply cause I FINISHED a ship so I obviously should be able to continue another one? right?

fossil condor
#

On ship acquisition you should normally be prompted to choose another one, to develop, I think

hollow kraken
#

Yeah iirc I was able to choose another PR right away thinkZed

burnt oxide
#

you should

#

I switched from Izumo cause I had 30k gold

#

completed monarch

#

and then tried to start izumo again

#

guess I'm not playing AL today

#

luckily I did dailies already

hollow kraken
#

Hm...maybe b/c the game read that you made a switch at all w/in 24 hrs. Regardless if you finished a PR ship or not thinkpitz

fossil condor
#

I'm assuming it's for all ships you try swapping to?

burnt oxide
#

it is

fossil condor
#

Yeah, that must be it. Whether it's intended, I wouldn't know - should probably report that to find out.

burnt oxide
#

which is why I'm here

hollow kraken
#

Yeah if a restart doesn't fix it, you can report it to Belfast Bot to get it looked into

fossil condor
#

!bugreport

rocky willowBOT
burnt oxide
#

!feedback

honest solar
#

Need to DM the bot directly

burnt oxide
#

how tf does this work

#

tfw

#

64 character limit

#

wtf

honest solar
#

For the title

#

There's a separate section with 1024 character limit for describing the problem in more detail & how to recreate it

burnt oxide
#

thanks im dumb

honest solar
#

Nah, now you know in case you find something else to report in the future.

burnt oxide
#

this will be v useful

grand isle
#

guys, how should i report my bug about trade license, i purchased it but i still haven't get the item

hollow kraken
#

For failed transactions, head over to #tech-support and check the first pinned message

buoyant notch
#

Question, if a retrofit node has the wrong stat listed, which kind of bug is it? Having trouble categorizing it for the bot.

hollow kraken
#

It'd be best under Graphic/Interface I'd say but is it for Jintsuu?

buoyant notch
#

Yup. Is it in the known bugs section and I derped?

hollow kraken
#

Yepp, we have her board reported b/c there are a couple of mess ups for it.

buoyant notch
#

Apparently it is, I'm a derp.

brave walrus
fossil condor
#

That's usually a connection issue, try alternate wifi/data/vpn. Further help can probably be given in #tech-support

cerulean wave
#

I had that two days ago, had to restart the game once or twice to get it to work

#

but maybe it was just a temporary connection issue on my end like Flyflu said

brave walrus
#

k let me try using my data

#

thx guys ^^ you guys r the best! it works now~

sick pagoda
honest solar
#

What's your bug, that shots aren't moving across the screen? I think that's a known issue with Akagi chan, let me check

sick pagoda
#

it's just stuck and don't let me win

opal burrow
#

Yep, issue with Akagi-chan. She locks you down from winning the pvp

sick pagoda
#

maybe it's time to ban some plebs who use it for pvp xD

hollow kraken
#

You just need to kill her before killing the vanguard smugBucky

honest solar
#

Oh, so a use for Warspite

hollow kraken
#

People wanted variety for PVP, well here you go. You get a challenge

sick pagoda
#

i got my challenge when all starts to use hiryuu and it's been a pain in the ass

burnt drum
#

isnt today day 5 for a prayer for peace?

wheat palm
#

Frienly reminder that you cannot reference the ship "Sussex" in Guild at all and that it blocks 'sex' in global so it's "Sus***" GWgoaMonikaSmug

#

Bad regex since like forever ..

hollow kraken
#

@burnt drum Um...what event exactly? Sorry I'm drawing a blank
@wheat palm It's known that the filter is way to aggressive. They're aware but just haven't been able to address it yet

burnt drum
#

the anniversary log in event

honest solar
#

The 7 day login event ending in the Yuugure skin?

burnt drum
#

yes

honest solar
#

It is the 5th day, yes. Are you experiencing something weird?

#

And have you restarted your client today?

burnt drum
#

I did

#

got the item reward but not the event cutscene

honest solar
#

I definitely got a cutscene this morning, so I'm not sure

wheat palm
#

Aggressive is an understatement. With all due respect but this is bullshit. Game terminology words like "torpedo" are still blocked 6 months later.

hollow kraken
#

@burnt drum Hm...you could try a file repair in the settings menu just to rule that out if you'd like. And possibly also try restarting your phone b/c besides that it'd probably have to be support to manually get the cutscene added
@wheat palm Unfortunately there isn't much I can say besides what I have. They're aware but haven't been able to address it yet

honest solar
#

The card is currently written up as a feedback card on that board (https://trello.com/c/ME2tT1vt/35-improve-chat-word-censor ) with a bunch of upvotes, but the crew here can't really dictate how the developers choose to address topics

This has been a huge issue brought up by many people: the censorship in the game is too strict. For example "ho" gets censored anywhere in a word, and then capital letters don't get censored at all (or words ending with punctuation). In other instances words that should be ce...

Votes

15

Labels

Very High Priority, CBT

wheat palm
#

I like this feedback.

#

Wait

#

Is the roadmap being developed by voting? As i see vote on this card.

north flume
#

No

#

It's just a way for users to show their support for suggestions

honest solar
#

Those boards are for writing up bugs / TL errors / feedback (1 board for each), and allows for users to upvote the issues they feel strongest about. However, the developers are factoring that against ease of implementation vs pressing concerns, etc. -- they notice which issues the community feels strongly about, but that would only be a single metric for choosing their content plan

wheat palm
#

Yeah yeah, community prioritized issues. Understandable

#

Time to gather all my friends smugBucky

burnt drum
#

no changes to my issue after repairing

#

Did this to both my phone and emulator

hollow kraken
#

Got it. Okay, go ahead and contact support for now. They more than likely (based on previous accounts) will need to manually get it fixed for your account

#

/techsupport

bronze mauveBOT
#

If you experience a specific technical issue, such as a bug not encountered by others; an issue with a purchase, or a loss of items, please email al.cs@yo-star.com with your UID (it can be found in your in-game profile menu), in-game name, server and issue as well as device brand, model and operating system.

Please do not DM Yostar staff or discord mods about your issues and use e-mail instead.
Please note that the answer may take up to 3-5 work days, so we ask you to be patient.

burnt drum
#

will do then, thanks

wheat palm
#

I never mentioned this but since this topic has been touched, I got Science Rules skin on the 8th day instead of the 9th.

honest solar
#

You sure it was the 8th, and not the 7th? Cause there's a card reporting it on the 7th

hollow kraken
#

Well the description was just wrong. But yeah, it was supposed to be handed out on the 7th day

prime girder
#

Is this bug known?

#

Only happened to me twice for now

#

Restart the app fixed it

hollow kraken
#

It just softlocks there? If it keeps persisting, can you try a file repair from the settings menu to see if that stops it from happening anymore.

prime girder
#

Oh ya. At this screen all buttons on UI doesnt work and pressing phone back button work. But the bug wont go away until restart the app

#

File repair eh

#

So far it rarely happens simce it only occur twice so far

hollow kraken
#

Okay. Well if it does keep persisting you can try that just to rule out the option of a corrupted install if you'd like

prime girder
#

Okeh. Gonna repair then. I'll give heads up if it happens again

karmic zodiac
#

Umm, not sure if this has been reported before, but in the Scherzo event Dorsetshire's rigging glitches out after I fire a BB barrage.

#

No screenshots, as I was too slow to get the pics

north flume
#

Is it only in event? thinkZed

karmic zodiac
#

I'm not quite sure, since I'm fairly still early in the story mode and I don't find much Dorsetshires anywhere else

north flume
#

I don't think there was any reports about it, if you manage to take a screenshot - please report it

hollow kraken
#

I think I know what you're talking about it's not just exclusive to Dorsetshire. I've seen the Sirens get it as well

north flume
#

Ah

karmic zodiac
#

I'll try to take a screenshot next time I hop on AL

#

Really? I never notice it on Sirens

#

I've seen Dorsetshire's spazz out a couple times

hollow kraken
#

Where the rigging does pretty much a full 360 around them?

karmic zodiac
#

Yeah, yeah!

hollow kraken
#

Got it. I

#

I'll also try to get it screenshot/recorded

#

I just haven't yet b/c I've been AFK farming the event sealSmug

frosty star
#

I thought that was intended. fumizukiStare

hollow kraken
#

It's a very odd visual if it is intended. Rigging shouldn't be moving like that Kanathink

honest solar
#

I've noticed it a couple of times as well, glad to see I wasn't imagining it. I think it's a little related if it's done soon after pausing the game / shutting the screen off then coming back?

karmic zodiac
#

Haven't checked that, but whenever after I fire a BB barrage it does that

buoyant hemlock
#

I was able to get the enhance bug replicated

#

That +2 jump ended in a +3

#

For the TRP stat

#

Not sure if this is typical for others but....

#

The other person said it was due to enhancing ships consecutively but I feel it happens randomly

#

Not sure if this issue is serious but yeah thought I bring it up since no one else has

hollow kraken
#

Hm....you could go ahead and report it if you don't mind

#

!bugreport

rocky willowBOT
buoyant hemlock
#

I dont have the logs

#

Will those screenshots be enough?

hollow kraken
#

If you don't have them, it's fine. They're just highly requested but not required. If you do happen to get them in the future, you could provide them and I'll get the report updated sandyWink

small knot
#

I would imagine it's because it maybe didn't account for the overflow. 30/15 is +2, but that extra 7 might push it to +3, which it didn't display.

buoyant hemlock
#

I tried to get the logs but I may have pressed something and it caused me to disconnect

#

Or it may just be this college wifi

#

Uh

wheat palm
#

Guys

#

do your back button work after UI update to exit game?

small knot
#

No. It's already been noted, I do believe.

hollow kraken
#

Yepp, it's been reported for the devs to look into. And iirc, it's only for certain devices

wheat palm
#

Doesn't work on Samsung Galaxy A5 2016 also

buoyant hemlock
#

Belfast bot right?

small knot
#

That card's only in reference to using the back button in-game, but as far as using it to exit the game entirely, I think that was an issue for any type of phone.

hollow kraken
#

Yepp. DM her the command !feedback and she'll walk you through the rest

#

And here's the proper card for closing the game w/ the back button https://trello.com/c/0a4Csib7/727-the-device-back-button-cant-be-used-to-exit-and-close-the-game

User Info: 67109922
System Info: Xiaomi Redmi Note 4x, Android 6.0
Frequency: Guaranteed. It always happens no matter what
Perceived Severity: Major issue that impedes player progress but for which a workaround exists (e.g., performing very specific actions cr...

Labels

Medium, Android

buoyant hemlock
#

The bot is called belfast-chan?

elder pine
#

@rocky willow this girl

buoyant hemlock
#

Gotcha

buoyant hemlock
#

Oki hopefully i did all that right

hollow kraken
#

Yepp, it's all good and the report's been accepted

buoyant hemlock
#

First time with the belfast chan

#

Ended up redoing a lot

honest solar
#

Strudel, if we wanted to make a suggestion for the bot, would that go in the z23 feedback channel? Send to the dude labeled as the bot's dev?

hollow kraken
#

Hm...best case for a suggestion would be to go straight to Cyc I'd assume as he doesn't check the channels naturally. If you do suggest in the likes of #512967149975896084, we always just tag him to read it

north flume
#

ye, you can just DM him I guess thinkZed

frosty gyro
#

yes!

hoary lagoon
#

ok, so searching on trello didn't bring any results, so if anyone knows if these have been reported do tell:

  1. if you inspect a ship in the dock, once you're finished the screen orientation goes back to the default one
  2. if you got to the archive of a retrofitted ship from the dock, you don't get the skin options in the details tab
frosty gyro
#

both arent bugs

hoary lagoon
#

they're clearly bugs

buoyant hemlock
#

Am I still allowed to use the ships affected by the enhancing bug?

#

Or should I not use them anymore

hollow kraken
#

Of course sandyWink @buoyant hemlock

north flume
#

thinkZed
Not actually sure about the second one
I know I explained why is it like that, but it doesn't seem like intended feature

buoyant hemlock
#

Oki sandyWink

frosty gyro
#

for the second its not a bug because you’re looking at the retrofit

#

not the ship in general

#

theyre on separate tabs and have different stats

north flume
#

And I'm not sure if I understand your first report about inspect

frosty gyro
#

I dont get it either kisaaa

hoary lagoon
#

the inspect is the button below skills, and since you can use your phone on either side, games have a preferred orientation - because of my charger I orient my phone the other way and exiting out of inspection goes back to that default orientation and I need to reorient the game

#

about the retrofit details, I now understand it's a problem of how the archive is done

honest solar
#

In both of the orientations you mention, are they just the 2 different ways that landscape is shown on your device? Or are you able to get a portrait orientation in the inspect menu?

hoary lagoon
#

yes, you can tip your phone on the left, you can tip your phone on the right; when AL launched it by default goes to left orientation, and I think all other games, might be some android default idk, but you can always flip landscaped apps on the other side

north flume
#

Ah, ok, I tested and see what you mean

#

I get why it happens and not sure if it's technically a bug, but please report

#

!bugreport

rocky willowBOT
north flume
#

I guess it's because now you can orient inspect screen any way, including portrait mode, so when you exit - it forces screen to go default position

#

which is flipped in this case

hoary lagoon
#

makes sense, but then it should first check if it's not already landscape mode, only then reset to default imo

north flume
#

ye, that's why please report it

hoary lagoon
#

should I make a short recording to make it easier to understand? it seems explaining it in words is difficult

north flume
#

would be appreciated

digital viper
#

am I the only person who's bothered by the fact that Köln's image in the tactical training screen is stretched too wide

north flume
#

known issue

digital viper
#

cool, was just making sure, tried searching in known-bugs and didn't spot anything

red marsh
frosty gyro
#

I believe its known, I’ll check

#

im not seeing it

#

can you report it?

#

!bugreport

rocky willowBOT
frosty gyro
#

@red marsh

honest solar
hollow kraken
#

It's just a generally known issue. I don't know if we've created a card for it just yet though. (But that one is really odd looking)

bronze cypress
#

I hope this was known

placid horizon
#

known

bronze cypress
#

But just to be sure

full onyx
#

i cant pan my camera when im in pvp exercises until i restart the game, is this already known?

opal tulip
#

i did an oopsie

#

The HQ options is stuck over the Dorm

hollow kraken
#

It's a known issue

opal tulip
#

ah damn

keen knoll
#

Ayo is this supposed to happen whenever I load? Each time I load Chinese texts come out.

#

Then the english thing comes on.

hollow kraken
#

Yes. It's just the game loading assets. It initially loads the base w/ CN placeholders then the EN assets.

keen knoll
#

Aight, I thought I bugged out or sumn.

cloud ledge
#

when scrolling between these two characters the portrait of the next an vice versa appears briefly on their face area, it's a little funny looking, an dit happens really fast.

it only occurs if the active tab is the "enhance" menu, any other tab doesn't cause this

frosty gyro
#

restart it’ll be fine

#

its a known bug though

cloud ledge
#

i see, i thought it was something new since the charactera were recent and only occured on them and nothing else

#

-at the time i did this

magic shell
#

is the graf spee skin "peaceful days" supposed to have the same lines as the default one?

opal burrow
#

You mean all the lines?

magic shell
#

yes

opal burrow
#

Most likely it is. But I can't vouch for that. warShrug

magic shell
#

oh idk im just asking because there are some voicelines for that skin in the wiki

hollow kraken
#

I don't believe we've gotten those updated lines yet unless I just missed them on the patch notes before

brazen adder
honest solar
#

The tiny plane? the lack of a main fleet bubble?

nimble loom
#

I don't know if anyone else is having this issue, but ever since I upgraded to an LG Stylo 4, I cannot log into Facebook to load my fleet. Which is very annoying as I have already sunk a good bit of time and even some money into this awesome game

brazen adder
#

Lack of main fleet bubbles

#

@nimble loom do you still have azur on your previous phone? If you do log into azur onto that phone and backup using yostar. In my experience Twitter and Facebook doesn't work at all and yostar is the only one that works

#

Also make sure you login to either Facebook, Twitter, or yostar BEFORE the tutorial shows up. On the start screen.

nimble loom
#

I actually tried to do that, but I never received a confirmation email

brazen adder
#

Make sure to check spam

nimble loom
#

And I did. My data is synced to my Facebook, I double checked.

#

I did.

#

Nothing but spam

brazen adder
#

Did you login on the start screen?

#

From what I learned from here, settings menu is only for backing up, start screen is only for logging in

nimble loom
#

I did.

#

When I touch the Facebook button on either the main screen or options screen, the game crashes

nimble loom
#

I guess I am screwed?

brazen adder
#

On that one I would contact the devs

nimble loom
#

Already have. Sent two emails, even contacted them on Facebook. They sent me a link to here

honest solar
#

Did you check with the folks in #tech-support ? it's kind of a hazy line between all the help zones, but I haven't seen any of them respond to you in here yet

nimble loom
#

Let me try that

paper warren
#

Something I found out just minutes ago: Vampire's normal touch voice dialogue is the same as special touch

hollow kraken
#

Yeah, it was actually a previous bug that got fixed but got messed up again. But it's been pushed back onto our Bug Trello for the devs to fix

gritty raft
#

hm lookin at the known bugs but dont see if anyone experienced a problem where trying to buy the new $30 package the pop-up to hit buy doesnt appear

#

rather it just says "transaction being processed please be patient"

#

and the thing is

#

nothing even popped up

honest solar
#

Hopefully it didn't charge you, right?

gritty raft
#

it didnt charge me good thing

#

it wont let me purchase it at all

#

its just "loading" for more than 2mins

#

and then gives the above error

honest solar
#

Haven't heard of that one. Would recommend restarting client if you didn't already, and check with #tech-support

gritty raft
#

restarting alrdy tried

#

seems more of a internal flaw

#

the connectivity seems a bit delayed also

ember merlin
#

have you tried switching your connection?

gritty raft
#

I have reset my router also

#

problem persists mm

ember merlin
#

like a vpn or data?

gritty raft
#

hm

#

I'm not using data just wifi, but I do have a proxy on

ember merlin
gritty raft
#

although that's just due to my adblock being on

#

which is why i have a proxy but

#

other than that

#

nope

#

hm ok

ember merlin
#

known issue

mystic brook
#

Ok

small stratus
#

Hey I have an annoying bug that keeps popping up on my game when i log in it forces me to build for no reason even though i finished the tutorial

frosty gyro
#

its a known bug

small stratus
#

is there a way to take it out

frosty gyro
#

contact customer support to see what they can do

small stratus
#

ok

frosty gyro
#

/techsupport

bronze mauveBOT
#

If you experience a specific technical issue, such as a bug not encountered by others; an issue with a purchase, or a loss of items, please email al.cs@yo-star.com with your UID (it can be found in your in-game profile menu), in-game name, server and issue as well as device brand, model and operating system.

Please do not DM Yostar staff or discord mods about your issues and use e-mail instead.
Please note that the answer may take up to 3-5 work days, so we ask you to be patient.

small stratus
#

on where?

#

DISCORD

frosty gyro
#

read the message

small stratus
#

oh

#

ok thanks

opal burrow
#

It's known, I know. Just wanna point out how bad the wrapping is that the rightside of the box is virtually empty

rocky willowBOT
ember merlin
#

wait what

#

the most recent card in #known-bugs already has a trello mutsukiStare

summer gull
#

i think it's automatically posted to both when approved

burnt drum
frosty gyro
#

1-8 business days

burnt drum
#

thank you kindly

silk lance
#

Are the bulins being French a known bug?

#

I went into collection and set the filter to iris libre and for some reason the bulins were still there. No other faction displayed the same results from what I've seen.

buoyant sable
#

Known @silk lance

silk lance
#

Oh. Rip

bright delta
#

Whats a business day?

honest pumice
#

business days are monday though friday. saturday and sunday aren't business days. think of it like school for adults. they get weekends off.

remote crystal
#

Is the rookie banner being missing for me (since I'm a new player) a known bug?

tight magnet
#

idk if this is a bug or my old phone, but since new UI whenever I go to attack a fleet (move one of my fleets to an enemy position) I get a solid freeze for a bit then my team moves. Pretty annoying and wondering if it is a bug or if it is time for a new phone.

foggy dove
#

@remote crystal yes

weak gulch
#

Not sure if it's a bug but enhancing PR ships does not count towards the daily mission

foggy dove
#

Because it doesn't count as normal enhancing

buoyant hemlock
#

Boss stage completed but it thinks i'm still battling

foggy dove
#

Restart the game to fix it

rancid wharf
#

Hi, according to the patch note, Nagato sleepwear should have its own voicelines, yet the archives showed the original line, tried reparing, still occurs. Is this a known bug?

hollow kraken
#

@rancid wharf Ya know, I have to wonder if that was just a patch notes error b/c even the Wiki doesn't have updated lines for that skin thinkZed You can go ahead and report it just in case though. Steps of how to are in the bot message above

rancid wharf
#

Yea but JP has it already

#

@hollow kraken I'm going to report it then, because I know JP has it and the patch note said so, welp I guess we'll have her updated lines soon

coral kernel
#

My bond level has been at 90 for the past two days and has not increased even by one

honest pumice
#

if you've only been keeping her as the secretary that's why.
the affection gained from being the secretary maxes out at 90 and to get the rest you need to put them in the dorm and/or battle with them.

distant moat
#

Has anyone else had memories issues regarding Moonlit Overture's Memories?

hollow kraken
#

Yeah, it's a known bug

distant moat
#

KK just checking

lethal linden
hollow kraken
#

How so?

tough harness
#

Turn off Show Highest. You have a higher rank of that medal now, so your currently equipped rank isn't showing

lethal linden
#

I don't equipment medal

#

1/5?

hollow kraken
#

Follow the directions from Dranikos. Turn off "Show Highest"

tough harness
#

You have Navy Devotion 1 equipped, but Navy Devotion 2 earned. Since Show Highest is currently on, you can't see Navy Devotion 1, as it is no longer your highest medal in that category.

lethal linden
#

I can't output medal

umbral quartz
hollow kraken
#

@lethal linden What do you mean by "output"? You can't equip them?
@umbral quartz Hm....let me check how it is on the other servers real quick and I'll look into it

umbral quartz
lethal linden
tough harness
#

That check box, there

#

Click it

hollow kraken
#

@lethal linden And you wanna take that one off? Then turn off "Show highest"

umbral quartz
#

...

lethal linden
#

I took the medal but still at the same point.

hollow kraken
#

@umbral quartz I'll look into the boarder. I'm just waiting for someone I know from another server to get on. You can go ahead and report it though for now.
@lethal linden Turn off "Show highest" and you can unequip that medal. Simple as that sandyWink

#

!bugreport

rocky willowBOT
lethal linden
#

Ok

quaint lily
#

I believe this is super known, The night commission don't have a ! near the urgent when finished

honest solar
#

Do you mean the following: "If at night, I run 4 urgent commissions, after the time expires the indicator in the top-left of the main screen does not show an exclamation mark notifying me they are done"?

hollow kraken
#

I'm pretty sure that's an old bug but I'd have to double check to see if it was ever reported or supposedly fixed

quaint lily
#

Yep

pearl rover
hollow kraken
#

Known issue

pearl rover
#

Ahh

honest solar
#

Description: I accidently clicked my dorms name and it brought up the rename menu. I noticed the button said Cance instead of Cancel
Perceived Severity: The text has only minor translation issues
Corrected Translation: Cancel
Discord Feedback ID: 668

**Upvote...

Labels

Low

hollow kraken
#

Yepp. Same text files used so if one's fixed, the other will be

#

@quaint lily Hm....I can't seem to find it anywhere Kanathink Next time it happens, can you perhaps get some screenshots of it? Just for reference

quaint lily
#

Ok

#

Tomorrow for sure

north flume
#

I don't think it's limited to night commissions

#

I found the card, but it was archived

hollow kraken
#

Ah, that's where it was

quaint lily
honest solar
#

What do you mean by "(sub)"?

quaint lily
proven bloom
#

Ok so

#

Is it reported that ships sometimes get the love heart next to them even though they aren't max affection?

#

affinity?

honest solar
#

Ahh -- when you click on the sub fleet, and then go back to the surface fleet, the "(Sub)" bit disappears

#

Like, a ship in the dock, that isn't at 100 affinity, shows the heart next to their name when scrolling through the dock?