#bug-reports

1 messages · Page 86 of 1

buoyant hemlock
#

In the exchange tab when you go to there's a split second glimpse of japanese text before reverting back to English, also i crash again and again, fps boost doesn't amuse me

stark wadi
#

Is the lag in Samsung Tab A known

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Cause it is super laggy when I’m sortieing

buoyant hemlock
#

No lag, just smooth lie

leaden knoll
#

restart rejected cos its known apparently

stark wadi
#

So it’s ok to just lag like that

buoyant hemlock
#

Then how bout japanese text in the exchange tab

#

I don't have pic because im not a quick screenshot

proud laurel
#

so i uhh bought the Iron Blood Scherzo, but its just displays a blank dark gray color instead of the plank design. Did i buy the wrong thing or is this a bug?

ember merlin
#

its a known issue

proud laurel
#

aight, thanks. good to know its known, i dont have to worry about being a complete idiot...at least for now

honest solar
#

User did nothing wrong cleveDaddy

vocal arch
#

Is King George Barrage bugged?

narrow axle
hollow kraken
#

@vocal arch How so? (Also, per server rules please choose a username/nickname that's easily taggable. #460650518247899146 7 will explain in more detail)
@narrow axle Ah, you mean the "New" tag at the top left corner of the items?

narrow axle
#

yeah it should be big not requiring a microscope to see it mutsukiStare

hollow kraken
#

Yeah, it's kinda messed up right now LeanderXD It's a known bug though

vocal arch
#

my KGV barrage skill is at LVL 9. But it's firing pattern hasn't change from LVL 1 and the damage doesn't even reach 500. Can't even kill the suicide boats in Daily.

narrow axle
#

does it have a special requirement like it has to fire 3 times for the special?

vocal arch
#

My KGV btw is Lvl 80, MLB, and 3800 power.

hollow kraken
#

Hm...can you perhaps record a video of it happening? Also, #gameplay-help might be able to determine if it's doing correct damage or not based upon more information

west sand
crimson silo
#

My game crashes a lot when i go to the dorms, my phone is iPhone 6

west sand
#

nice

hollow kraken
#

@west sand Well overlapping, loading issues w/ screens is a reported issue but ideally a restart should fix it. Does it for you or is it persistent?
@crimson silo Unfortunately it's more than likely a memory issue as there's a known problem w/ phones w/ lower RAM count around 1-2GB or so (which includes the iPhone 6S). You could try a file repair from the settings menu but it's no guarantee

polar lake
#

so my PC crashed earlier and now when I try to start up Azur Lane it'll just give me the message "Network error" I don't know what's wrong but hopefully my account is safe thanks to binding

hollow kraken
#

Well there's a pinned message in #tech-support that could run through some general troubleshooting tips

west sand
#

It is not a reoccurring issue, it went away when I restarted it

polar lake
#

thank you.

viral quarry
#

Not supposed to happen right?

frosty gyro
#

known bug

#

with the chinese yes?

viral quarry
#

ok

frosty gyro
#

always a guessing game

viral quarry
#

hehe

opal burrow
#

Custom/Retrofit names exceeding their card

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before, the name rolls on the card, but now, they're just cut off if it's longer than their card's width

#

and if the name actually fits, oath border will superimpose their name

hollow kraken
#

It does seem different enough than the previous custom name error, so if you don't mind please report this one as well

opal burrow
#

on it

alpine vessel
#

Koln looks like a pancake

#

Well she looks a bit squished

frosty gyro
#

known bug

lavish oak
frosty gyro
#

known bug

void lava
onyx folio
hollow kraken
#

@void lava Ya know, someone else had the same issue but we don't know what causes it thinkZed Do you happen to have any idea?
@onyx folio Yeah, known issue w/ IJN Books

onyx folio
#

tks~

void lava
#

Hmm, well.. I was doing a split screen earlier (during split screen, interfaces are stretched to fit the extra spaces), I assume that perhaps it could be that? Amagi's icon could have been stretched. Exiting split screen might make that happen, but what bothers me is that it sometimes stays despite restarting the game while not doing split screen mode anymore.

hollow kraken
#

How odd Kanathink Well if you don't mind, go ahead and report it please

#

!bugreport

rocky willowBOT
void lava
#

Alright, will do. renownThumbsUp

#

Reporting done. Thanks for checking akashiGem

errant scroll
foggy dove
#

happens when you scroll too fast

errant scroll
#

o

spare veldt
foggy dove
#

known

tulip badger
analog plaza
#

Vampire is missing an A in her name

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should be HMAS

raw iron
#

did this mistranslation got reported?

hasty junco
opal burrow
#

@raw iron @hasty junco both are known bugs

buoyant sable
#

The HMS is a coverall for the Royal faction actually @analog plaza

analog plaza
#

well that's just rude isn't it?

foggy dove
#

Not really a bug

#

It's as Wolfie said a blanket term

#

That's the reason why Leander and Achilles don't have HMNZS

ember basin
foggy dove
#

Yes

ember basin
#

Okay thanks

bright delta
#

My friend grinding 3 4 and no boss

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Idk how to help him or shet

foggy dove
#

Tell them to restart the game @bright delta

bright delta
#

Ok

barren jackal
#

i hv a permanent ! for my hq

#

is there a way to fix this

foggy dove
#

That bug should have been fixed completely in yesterday's patch

#

Restart your game

barren jackal
#

ok

languid jackal
hollow kraken
#

Hm...I guess they can look a little blurry. We've got a report for another low res issue so I'll add the levels to that one

languid jackal
umbral quartz
foggy dove
#

the unTLed bit is known

#

the stats should be rising... tho

umbral quartz
#

No its ok now i just cleared and readvised

muted ermine
foggy dove
#

server desync, restart the game to fix it @muted ermine

carmine swan
foggy dove
#

@carmine swan please report it

#

!bugreport

rocky willowBOT
foggy dove
#

or has it been reported?

hollow kraken
#

Nah, we don't have this yet

foggy dove
hollow kraken
#

and I can confirm it's for all Nep ships

#

ye

carmine swan
#

Feedback delivered to Belfast

foggy dove
#

thanks

narrow axle
foggy dove
#

it's not a bug

honest solar
#

@narrow axle I think the check goes so far as to see if your commander level is high enough for the required world -- for instance, for Ch 9, you must be commander level 65. Nothing stopping you from going and steamrolling through worlds, after all

#

The bug was when for a day or 2 people were getting missions for Ch12, which isn't in EN yet

narrow axle
#

welp im lvl 69 but my ships can hold chapter 8 but aint to op for chapter 9 it should read the current progress

finite peak
#

Description says we need to complete 9 days of tasks to unlock skin, but we only need 7

hollow kraken
#

Well, you can go ahead and report it if you don't mind

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!bugreport

rocky willowBOT
finite peak
#

alright, on it

lilac cliff
#

not really a bug, but when you make z look at the side and do the special touch i think the eyes get a little too big, or is it just me?

#

i think its just me

hollow kraken
#

Personally they look about the same to me thinkpitz

lilac cliff
#

so yeah thats why i said its just me

spare veldt
finite peak
#

submitted

hollow kraken
#

@spare veldt We've brought it up before but it was reported as not a bug by the devs

honest solar
#

weird

void lava
#

So apparently, if you're holding U73 and scrolled really fast, you can bug her out and make her look like that until you grab her again or reenter the dorm.
I'm not sure if you can do this to other ship girls, but you can grab other ships while U73 is still like that.
Another way to make this happen is making another app overlap AL while holding her. Is this known?

hollow kraken
#

Yeah, being able to stick and hold ships in the air is known

void lava
#

Ahh, alright. Thanks for clarifying sandyWink

humble goblet
#

in ship Details i think i don't see EVA information i see only SP with EVA icon

hollow kraken
#

Yeah, in the new UI update they mistranslated EVA and SP. It's a known issue though

humble goblet
#

ok thx

quaint lily
#

Wait

honest solar
#

The ! on lecture hall is either because class has ended, or because you can upgrade it

quaint lily
hollow kraken
#

Hm...it's possible they disabled that due to player request (as some found it annoying to always have that ! when they didn't want to upgrade). But if you want, you can report it just in case

#

!bugreport

rocky willowBOT
quaint lily
#

K

hollow kraken
#

Yeah, that'd work

quaint lily
#

Restarting the game "fixes" just one time after the ! still doesn't appear

hollow kraken
#

So it appears once after a restart then disappears again? If so, then it definitely seems like a bug one way or another.

quaint lily
#

Yep

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Even getting disconnected make the !, Like before appears one time

buoyant hemlock
#

I like non-jap kanji

hollow kraken
#

Known issue w/ guild interface

buoyant hemlock
#

シィット

lilac cliff
#

dunno if it is a known bug or not, but when i go to the tactical class, there are no sakura petals falling down on the screen, but when i conduct tactical learning, they appear somehow

shut flower
#

monarch as secretary, does she not have a special touch?

hollow kraken
#

Yes she does

shut flower
#

im touch her mune and it's just regular lines

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oh nvm, the hitbox is just weird

next topaz
#

Hmmm is this a bug?

#

It says completed

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But it’s not, just going to send it to commission

hollow kraken
#

Yeah, it's a mistranslation. It should be "Start","Deploy",etc

lilac cliff
#

repost bc no one noticed
when i enter tactical class, there is no sakura petals going down (when you enter academy it does) and when i conduct tactical training, the petals are there

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oh also idk if this is a known bug or not

bold monolith
#

Interesting bug, I found in the dock. Apperantly, if you sort Elite and Super then exit the app without shutting it down then re-entering the app. You can make the images show up on the wrong names

lilac cliff
#

and also köln looks a bit squished

lilac cliff
#

i think i did it but differently

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so i sorted the same, but didnt quit

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and bulin was aulick now

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i want to try the same thing but with common and rare

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i cant do it

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uh oh

hollow kraken
#

@bold monolith Yeah, known issue w/ the dock. It can cause that sometimes
@lilac cliff Hm...for the petals I can't even get them to appear. I guess go ahead and report it thinkZed But the Koln bug is known

lilac cliff
#

i think it works with promised ships

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but idk

zinc niche
#

Seems like there's a bug where if i do "classroom" from the home tab and renew the classes from there, tactical class still has a notification symbol in academy after i click out of the tactical class tab.

hollow kraken
#

Yepp, there is. We've got it reported though renownThumbsUp

zinc niche
#

ahh okay

fierce crest
#

Chinese in EN version?

fossil condor
#

Did you read the rest of my msg helenaPlease

ember merlin
#

Known

fierce crest
#

Just read it, sry

lilac cliff
#

oh boy my feedback was accepted

pulsar kindle
lilac cliff
#

i think so

frosty gyro
#

its known

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we dont know what causes it though

pulsar kindle
#

Thanks, should i retreat and retry?

hollow kraken
#

Just a restart should fix it iirc

lilac cliff
#

oh also there is a similar bug which is fixed

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in skin shop, instead of hiryuu there will be white square

frosty gyro
#

thats actually due to a missing file

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its not very similar, it just looks similar

lilac cliff
#

thats right

frosty gyro
#

~~the battle one isnt due to a missing file sandyWink ~~

lilac cliff
quaint lily
lilac cliff
#

wait whats wrong

#

oh

quaint lily
#

How the stage are in the map

#

C and A are in the same position

hollow kraken
#

Yeah, it's not a bug

quaint lily
#

k

worn ruin
hollow kraken
#

thinkpitz odd. Do you know exactly what caused it to happen?

frigid osprey
#

is she supposed to be mess up?

hollow kraken
#

No, she's not supposed to. It's a known bug

frigid osprey
#

alright thanks

buoyant hemlock
hollow kraken
#

Known issue w/ CGs

molten saffron
honest solar
#

Known bug

eager trellis
#

the game crash and restar all time

hollow kraken
#

What kind of device are you using?

eager trellis
#

xiaomi redminote 7

#

this problem appears 20 minutus ago

hollow kraken
#

Hm...you could try a file repair from the settings menu or go even further and try a fresh install as it might be due to a bad install(if you do install, be sure to bind your account first). But for any further questions, they'd be better suited for #tech-support

eager trellis
#

Ok i try all but nothing work

hollow kraken
#

You even tried a reinstall?

eager trellis
#

Yes and restart phone but nothing

hollow kraken
eager trellis
#

Yes

scarlet plank
#

i just opened up two T4 Iron blood tech packs at the same time and only got 1 drop

hollow kraken
#

You more than likely got dupes. You can get the same item and it'll just show a "2" below it

scarlet plank
#

ok thanks

buoyant hemlock
hollow kraken
#

Hm...? The Beta symbol? It's Tester Beta

buoyant hemlock
#

Hm kden

frosty gyro
#

beta isn’t even easily accessible on a keyboard LeanderXD hard to make it a typo

buoyant hemlock
#

β is that it?

frosty gyro
#

yes

buoyant hemlock
#

I thought it was a bug from tl

ember merlin
hasty wasp
#

Yikes my signal is shit

hollow kraken
#

Hm...we do have a card for stuff getting in the background (that looks like a connection error notice) so I guess that's an extension of that. A restart should fix it though

hasty wasp
#

Ye I can fix it by randomly clicking stuff until it goes away but ye ;w;

stark wadi
#

Hey guys how are you doing?

north flume
#

wrong channel

cerulean wraith
buoyant sable
#

Zoom in on her arm and you see that it's her gauntlet there @cerulean wraith

dense delta
#

Is this a known issue?

buoyant sable
#

@dense delta known

dense delta
keen knoll
#

Is the screen supposed to like freeze you when you move in the One Small Promise event?

buoyant hemlock
#

Is moonlit overture supposed to have 9 memories? I remember it only having 7.

fossil condor
#

Known bug

buoyant hemlock
#

Oh sorry

#

Should've checked

stone rose
fossil condor
#

Known issue

frosty gyro
#

this is a known bug, its fixed with a reinstall

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can you try the file repair?

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in settings

buoyant hemlock
#

Ok

#

This?

frosty gyro
#

yep! the repair

buoyant hemlock
#

It show nothing when pressed

frosty gyro
#

I believe you have to tap it a few times to get the repair file prompt

hollow kraken
#

It may also take a few seconds to begin the process. If it gets to where you can't press the button, then just wait at that point iirc

buoyant hemlock
#

How long do i need to wait

hollow kraken
#

Hm...when I tested it out, it hitched for about 10-20 seconds and then gave me the prompt that it was finished and I needed to restart the game

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to redownload the files

buoyant hemlock
#

uhh my AL just auto restart

hollow kraken
#

Well I guess no prompt works too warShrug

buoyant hemlock
#

No downloads

frosty gyro
buoyant hemlock
#

@frosty gyro does a reinstall still work?

hollow kraken
#

It should, yes. But be sure to bind your account beforehand if you haven't

buoyant hemlock
#

This is like my second phone with this account.

hollow kraken
#

Ah, yeah. Then you should be all good

buoyant hemlock
ember merlin
hollow kraken
#

Maybe it keeps some extra files on there? Or it won't fully update the storage space till a device restart? Not too sure though

smoky prairie
#

I couldn't seem to find this in the known bug reports but has anyone noticed that secretaries no longer say their "mail reminder" line?

Up to latest on dialogues, tried older ships I know would say the line, and newer ships don't either.

frosty gyro
#

I get mine

hollow kraken
#

I actually can't check. I never keep mail entyLUL

frosty gyro
#

I had to keep my mail bc oil cap

#

and I was reminded every time I logged on

smoky prairie
#

Hm, I wonder if I might have to reinstall. Seems like a totally random thing to happen.

hollow kraken
#

I would say you could try a file repair instead of a full install but its reliability is....questionable

frosty gyro
#

I asked to file repair like 5 minutes ago

#

nothing happened entyLUL

#

so far no prompt to restart

hollow kraken
#

So I'm the only one who had to download over 1600 files w/ it? I feel lucky RibBleeding

smoky prairie
#

Hm, repairing files didn't fix it 😦

hollow kraken
#

Did it show the redownloading of files after the game restarted?

smoky prairie
#

Yeah, it was about 1700 something files

#

Same as the UI patch size iirc

hollow kraken
#

Yeah, so it actually did the file repair which is pretty much a reinstall w/o downloading the entire app again. Hm...and they still don't play them?

smoky prairie
#

What's particularly odd is that it's the same on my phone as my emulator.

#

I can't imagine I'd get the same file issue on both.

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Yeah, I'm just not getting the line to trigger and I remember it being one of the most common ones.

#

I am getting the mission reward line though so I know that contextual triggers seem to be functioning

hollow kraken
#

Hm...well go ahead and report it for now then as honestly I'm not sure what could be the issue thinkZed

#

!bugreport

rocky willowBOT
smoky prairie
#

Do I just DM the bot?

hollow kraken
#

Yepp. Just DM Belfast w/ that command and she'll walk you through the rest

smoky prairie
#

Thanks

buoyant hemlock
frosty gyro
#

woo you got it, good luck

barren nacelle
#

Heyy guys im having a problem here

frosty gyro
#

?

barren nacelle
#

I cant bind my account

frosty gyro
#

I’ll try to help there

keen knoll
#

Wedding vows not showing?

#

Known bug o nah?

frosty gyro
#

known

keen knoll
#

Ok sorry I was scrolling and I ain't see it tis why

azure loom
honest pumice
#

try using wifi or a vpn instead.

azure loom
#

it does work fine with wifi

#

but sometimes I have to use the mobile data

frosty gyro
#

its a known issue

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I dont believe we’re going to accept the card for awhile

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because we’re still waiting on say about connections

azure loom
#

ok thanks

storm shale
#

I know it's late, sorry

frosty gyro
#

I believe thats known

storm shale
#

Kk

frosty gyro
#

let me check

storm shale
#

I did a quick look and didn't see it

frosty gyro
#

yep known

storm shale
#

Kk, sorry to bother, gn

honest pumice
#

i don't get it. fumizukiStare

lilac cliff
#

i think the names aren't fully shown

steady otter
frosty gyro
#

tf is that chat dialogue lol

steady otter
#

typical room1 in flexington

frosty gyro
#

might not be a bug due to her eyes being blue and green

quaint lily
#

When I click for the give 3 torpedo thing it goes to the Battle, It shouldn't go there or I am wrong?

teal meteor
#

any of you experiencing a bug where you cleared the EX mission on the event but the mission quest does not register you completing it?

buoyant sable
#

EX and SP are two different maps

#

The SP map is like the Kizuna AI event where you can only clear it once a day

#

@teal meteorpointland

quick plaza
#

I cannot use the lecture hall, lazy ships don't want to learn it seems...

teal meteor
#

but this ex mission is only clearing once per day though though

buoyant sable
#

Daylight savings issue @quick plaza

quick plaza
#

what does that have to do with time?

fossil condor
#

it's a desync where it thinks it's the next day's class

teal meteor
#

i got 3 stars and cleared all of the B and D stages, didnt find anything that is SP mission related, and when i tap "GO" on the mission list, took me to the EX one

quick plaza
#

oh ok then

#

thank you

buoyant sable
#

That's SP if it has the 1/1 part on it, and you need to beat it 5 times to 100% it

teal meteor
#

oh, so if i do get the 100%, then i finish the mission?

buoyant sable
#

Granted it's only once a day

teal meteor
#

yeah thats the ex mission i was talking about, but thanks for clarifying, thought you just need to clear map once (as in beat it once) and you get the mission finished

buoyant sable
#

I wish it was too, but no worries renownThumbsUp

quaint lily
#

I am pretty sure the Secretary (Touch) of Vampire use the audio of the special touch, When the maint finishes I will see, and the text on special touch is different than the audio, maybe is it intented?

north flume
#

it's known issue, pretty sure

quaint lily
#

k

teal meteor
#

anyone having issues with the Event Rewards for the U556 costume?

#

oh nvm, its working now

prime sail
foggy dove
#

@prime sail known desync

stoic saffron
half light
hardy frost
half light
#

Bought the bundle, got this when opening. I got the gems but can't find the skin

foggy dove
#

@stoic saffron please report via belbot

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@hardy frost you too

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do note she can't be enhanced yet

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but that message should not be showing

hardy frost
#

but i could enance her

hollow kraken
#

@raw iron Known issue

raw iron
#

ok thanks

foggy dove
#

wait

#

yeah i derped

raw iron
novel hamlet
#

I cannot buy the Scherzo Pack. I paid via paypal and paypal confirmed it but I cannot get the item

hollow kraken
#

Known issue. Being brought up to staff as we speak

novel hamlet
#

ah great. so it's just a matter of time then.

steel sable
#

Can't put Lil Sandy in the dorm, assuming that's intended?

foggy dove
#

yes

rustic rain
#

mmh finished "science is great" event, get costume for U-73 yesterday and now back to quest 8/9 ?

foggy dove
#

NPC ships will NOT be able to do the following:

  • Be set as secretary
  • Join commissions
  • Go into either floor of Backyard
  • Study in Classroom
  • Serve in PvP offense or defense fleet
  • Break level cap
  • Be used as reinforcement for another ship
  • Be retired
  • Marry
#

@rustic rain her skin was given on 7/9

rustic rain
#

then why its say "complete 9 day of tasks to unlock costume"

foggy dove
#

that's a TL error that's been reported already

raw iron
#

can't top up gems , says card decline even though I've been using this card to buy gems before

woeful plover
#

D3 torp requirement got bumped from 1000 to 1400

modest carbon
steep adder
#

All the new skins have no new dialogue

#

Is this a bug or nah

woeful plover
#

Make sure to download the voice pack in settings

steep adder
#

Oh okay

#

Sorry forgot about

#

That

inner mist
#

hi i happen to top gem game took my money but i didn't receive my gems

#

i got a message of the receipt

#

if necessary

opal burrow
#

they'll help you

north flume
#

@woeful plover report it via bot

#

!bugreport

rocky willowBOT
sullen pumice
#

Same here

blissful escarp
#

Torpedo requirement for C3 got bumped from 950 to 1100 too

warm cave
opal burrow
#

she's first on the dock

steel sable
#

Did they seriously just change Torp requirements of D3 to 1400 from 1000 ......
Bit unreasonable for EN isnt it?

opal burrow
#

yes, cuz apparently it's a bug

#

report it if possible

steel sable
#

That's good to hear, hope that goes back soon
If it's not reported already i will do it

opal burrow
#

it's just reported @steel sable

nocturne badge
steel sable
#

Yep just seen it, Cheers

warm cave
#

@opal burrow hm ... makes no sense, but okay
except she doesn't show up for commission/dorm

opal burrow
#

@warm cave look at Ender's post up there

warm cave
#

so what's she good for then?

opal burrow
#

Sortieing, double points for her event

warm cave
#

sortieing with a level 1 ship ... yeah, nah, thanks

#

stupid idea, don't do this again, please

broken bay
#

its not like u have to lol its just an option especially for new players

brazen sapphire
#

Game is stuck here indefinitely. Pretty sure it’s not an internet problem. Is there something up with connection to the server?

warm cave
#

@brazen sapphire did you close the app completely and start it again?

brazen sapphire
#

Yeah I did, I tried redownloading it as well

warm cave
#

I mean, unless she keeps her level when you get her permanently ... if you have to level her all over again, that's really stupid

north flume
#

yes she does

#

why wouldn't she

cloud storm
#

Scherzo Lucky box bug I pressed to pick up but didn't get the skin.

north flume
warm cave
#

@north flume because it doesn't explicitly state that, and I've seen games pull stupid bullshit like that before

north flume
#

I guess that's fair thinkZed

brazen sapphire
#

Is there any way to fix/report the permanent loading thing?

north flume
#

But patch notes make it seem that they just get permanent and not "another copy"

#

or they wouldn't have specified this

#

try using VPN

azure steppe
#

Tried to do 3 light builds and game registered 5 event builds instead. Anyone else have this problem? Too scared to try and replicate since I barely have any cubes as is.

red marsh
polar rover
#

i need help. i bough scherzo box but didnt get anything from it.

#

the box is gone from shop and $$ have been deducted

sullen pumice
#

I need help I was top up gems and game took my money but I didn't receive my gems

opal burrow
#

@polar rover you didn't get the box after the payment?
@sullen pumice please go to #tech-support, they'll help you there

north flume
noble coral
north flume
#

@red marsh I asked someone to report it, but they didn't

#

please do it

#

!bugreport

rocky willowBOT
severe quest
opal burrow
red marsh
#

@north flume I doubt they’ll fix it. They still haven’t fixed the Lord Bismarck line even after a bunch reported. Obviously whoever is doing the translation wants to inject their politics or whatever bullshit into the translation.

north flume
#

So why you bothering to report it if you don't think it's getting changed?

#

Either report it as wrong translation, or don't waste time

opal burrow
#

should have DM @rocky willow with !feedback

sand sphinx
#

ok

north flume
#

It was already reported

opal burrow
#

and it's reported already, so no need to re-report it

stuck fiber
hollow kraken
#

Not a bug. It's just not voiced

void lava
#

Hi, starting a map keeps saying "Fail to start stage". What do I need to do to fix that? I restarted my game and the phone and it's still there

Help please?

turbid swan
#

Bug,lucky box cant get,but paid already used,and cant redund when send to email suport
-bug by ma friend-

honest solar
steep adder
north flume
#

looks like it

steep adder
#

Since it isn’t reported yet

#

What option should i choose?

honest solar
#

Translation /Interface, most likely. I think there's an option for ship-specific as well

steep adder
#

Ty

halcyon eagle
#

Is D3 supposed to have torpedo requirement over 1400?

fleet geyser
halcyon eagle
#

thank you for the notice

spare mirage
#

Is it just me or the torp requirement is higher

opal burrow
#

yes, known

honest solar
#

Look literally right above you

spare mirage
#

Ohh sorry

buoyant hemlock
steep adder
#

Also why does kgv have no new voice lines?

broken bay
buoyant hemlock
#

@steep adder Her skin doesn't have any new lines yet. It's the same for JP.

steep adder
#

Oh okay

#

Thanks!

honest solar
#

You'll notice that in the patch notes, several skins that were not introduced today were noted as having voices added -- it's a staggered schedule to some extent, probably couldn't get the lines voiced or edited before content dropped, so they'll add them in subsequent patches

unborn night
foggy dove
#

yes

serene burrow
#

what was supposed to be in it btw?

foggy dove
#

i have no idea tbh

#

notlikeduck

fallow lantern
#

Excuse me, I just got a bug on my gem purchase... which bot should I report to?

foggy dove
#

/techsupport

bronze mauveBOT
#

If you experience a specific technical issue, such as a bug not encountered by others; an issue with a purchase, or a loss of items, please email al.cs@yo-star.com with your UID (it can be found in your in-game profile menu), in-game name, server and issue as well as device brand, model and operating system.

Please do not DM Yostar staff or discord mods about your issues and use e-mail instead.
Please note that the answer may take up to 3-5 work days, so we ask you to be patient.

serene burrow
#

... time to ask the staff? @foggy dove

@fallow lantern #tech-support

timid ruin
#

/techsupport

bronze mauveBOT
#

If you experience a specific technical issue, such as a bug not encountered by others; an issue with a purchase, or a loss of items, please email al.cs@yo-star.com with your UID (it can be found in your in-game profile menu), in-game name, server and issue as well as device brand, model and operating system.

Please do not DM Yostar staff or discord mods about your issues and use e-mail instead.
Please note that the answer may take up to 3-5 work days, so we ask you to be patient.

clever wave
#

accidentally raised torp req. and large enemy fleet spawnrate on D3? Kappa seems legit

unborn night
#

do i report Monarch's description as a bug or a translation error thinkZed ?

foggy dove
honest solar
#

Is she showing the MGM somewhere in her ship info page / does she have it in combat?

foggy dove
#

that's a good question

honest solar
#

If it's mechanically there, I would assume it's a TL error

foggy dove
#

given it's missing entirely

#

bug

unborn night
#

the star is correct, just the rest is missing i guess (i only checked it now and compared with wiki)

near elk
#

Anyone encountered this bug yet ? Wrong name, color and type on some ships when choosing ships for a commission

foggy dove
#

happens when you scroll too fast

near elk
#

Oh ok, thanks renownThumbsUp

gentle zinc
foggy dove
#

mistl

gentle zinc
#

👌

north flume
#

"Please note that if you don't unlock this ship by certain date - it'll go away and you won't be compensated for spent resources"

#

@serene burrow

#

Or something along those lines

serene burrow
#

i see.that sounds logical

sonic peak
#

there is a jp/cn language??
on the hard mode fleet when one of the ship is on commision.
known bug???

foggy dove
#

known

sonic peak
#

aight

halcyon bane
honest solar
#

@sonic peak For some additional context: The game originally came out in China (CN), then Japan (JP) in 2017, but didn't come out for English speakers (EN) (officially) until August of 2018. As such, the EN client is both playing catchup on some of the already existing content (some events, some game mechanics) while also often being served brand new content (Scherzo, new batch of smol ships, UI overhaul) simultaneously with when it goes to CN/JP servers.

This causes situations where code that is altered & intended for JP/CN (where their ships can currently reach level 120 while we're at 110) can unintentionally be leaked into the EN files as well.

Just to be clear, I'm not saying this as a defense of anything, just hoping to provide some context.

halcyon eagle
#

not a major issue, but was wondering if the guild chat has the text limit reduced back to regular limit?

#

also, does Collect All supposed to have a confirm message? I accidentally click on it while trying to click on the Home button.

restive spoke
honest solar
#

@halcyon eagle I haven't seen it have one. Once #game-feedback calms down, you might suggest it there again

lament jasper
#

Ho yes i did, i clicked on view reward, restarted my game and the bug was gone

restive spoke
#

Thanks @lament jasper

halcyon eagle
#

yeah, there is a heated "discussion" over there right now

halcyon bane
honest solar
#

Did you restart the application?

halcyon bane
#

Yes

worn elk
honest solar
#

For roon, it was fixed by binding your account (for safety) & reinstalling the game. Maybe it'll work here as well?

#

Although regardless if that fixes it or not, should it be officialy submitted as a bug?

worn elk
#

a lot of people had it, but i dont see it so much anymore in the reddit

frosty gyro
#

@halcyon bane are you bound?

worn elk
#

maybe im the last one that have it lmao, how do i submit it officially?

mild river
#

after mantaince the evasion require for c2 hard is 500 instead of 420?

blazing saffron
#

lil sandy is lost send help

#

like i locked her

#

and she's not in my dock

north flume
#

she's on the top

blazing saffron
#

why

north flume
#

because she's just bonus character

#

that's not part of your team yet

halcyon bane
#

@frosty gyroWhat do you mean, bound?

bronze cypress
frosty gyro
#

did you bind it to twitter/facebook/yostar?

bronze cypress
#

This happen when i enhance lil sandy, enhance success,

odd rapids
#

Help me gúy

#

*guys

mild river
#

excuse me, is the evasion require for map hard c2 increase report?

blazing saffron
#

did you try walking up the stairs like a normal person

bronze cypress
#

Probably some kind of warning about lil sandy doeant owned yet... but in bug language

halcyon bane
#

@frosty gyroYes to Facebook

wintry scaffold
#

Feels like there are more 3* enemy fleets on clear-mode since before. Location D3- Event.

frosty gyro
#

@halcyon bane reinstall with wifi sandyparty

halcyon bane
#

@frosty gyroOk I will do any news I will continue informing

honest solar
#

@bronze cypress Known bug, likely due to her being NPC at present: https://trello.com/c/gDqEEB6q/842-wrong-info-when-you-try-to-enhance-lil-sandy-as-npc

User Info: 67110806
System Info: Noxemulador 6.2.7.1 android 4
Frequency: Guaranteed. It always happens no matter what
Perceived Severity: Minor issue that does not impact core game experience (e.g., misformatted graphics or poorly translated text)
**How to Re...

Labels

Low, Android, Popular

glossy crow
#

I got this error today

#

But Google billed me

#

How do I either get the gems or

#

Get my money back?

honest solar
#

There's known problems with purchases at present, to some extent

sly lake
#

Is it a bug that the Torpedo requirement went up by 400 for D3 event map ?

buoyant hemlock
quaint lily
#

@north flume I used the search feature on trello but nothing using "Vampire" showed up or it is a translate issue?

north flume
#

what exactly you asking about?

tawdry falcon
#

It’s for LiL Sandy and I’m pretty sure it’s suppose to show a % instead of “lv. 1”

north flume
#

Known

quaint lily
#

I didn't see it 🤔

misty shard
#

yeah its weird or like hyuga skill

desert monolith
#

The issue with the screen resetting to the spawn point during sorties is fixed.

sly lake
#

Any ETA on when the C3/D3 torpedo requriement will be fixed ?

honest solar
#

Some people are reporting it is already, but I can't tell if they have an old patch or a new one that hasn't gotten to my device yet

subtle pebble
#

D3 lvl req also borked i guess?

honest solar
#

It's the same underlying issue, we got served the JP/CN requirements and it needs to be reverted

subtle pebble
#

assumed as much

honest solar
#

I think in Hyuuga's case it makes slightly more sense, because there isn't a better way to quanity how "good" a barrage type skill is other than the level. Li'L Sandy's is just weird cause the way it reads is meant to specify what % chance there is for it occurring @misty shard

buoyant hemlock
#

Turn off clearing mode

subtle pebble
#

lol tnx

worn elk
#

so i re-installed to try to fix the not enough ships bug, and now i only get a black screen...

should i try to reinstall once again?

uneven sierra
#

@buoyant hemlock
Thanks. That worked for D3 torpedo requirement.

celest spruce
#

and with clearing mode on, i actually can't clear the map, even the mob nodes

sly lake
#

Clearing mode is apparently the CN/JP version, which is a known bug

worn elk
#

i keep getting the black screen after the company logos after reinstalling 3 times... what can i do?

honest solar
topaz harness
glad tulip
#

I have some problems with the end of the project, in fact it should end about 24 hours ago
What I have to do?

tight pine
#

Fusou's perfect partner skin and Duke of York's eternal night skin stopped using their updated voice lines for me. Known bug?

honest solar
#

I'll ask the dumb question: Did you complete 5 full stages in chapter 8?

topaz harness
#

@glad tulip did u do the requirements?

glad tulip
#

@topaz harness no, brother. thanks 🙏😂

hollow kraken
#

@tight pine Known issue for those skins

upper geode
#

Reqs got screwy again.

charred spruce
astral bane
#

She needs to survive to get double points

buoyant hemlock
north flume
#

I remember something about this, but not 100% sure thinkZed

honest solar
#

Garrus intensifies

supple bough
honest solar
#

Is it? it looks to be on the right side as she faces the player in all of her other skins

supple bough
#

yeah but on the icon its on the left side

honest solar
#

Ooooh

#

I only noticed the arrow pointing at the full model

hollow kraken
#

Hm... thinkZed

#

I guess go ahead and report it as it does inconsistent and wrong

#

But i'm not sure if it's a bug

#

!bugreport

rocky willowBOT
north flume
#

wait what?

supple bough
#

i dont know it too, but it seems wrong

autumn lichen
foggy dove
#

known issue with the torp requirements increasing

autumn lichen
#

i see, sigh....

polar locust
#

Is Lil Sandy supposed to not be allowed to be put in either part of the dorm? Because she has the whole morale mechanic, but I can't have her rest to restore it, meaning she's getting less XP than the other ships.

foggy dove
#

yes

#

NPC ships will NOT be able to do the following:

  • Be set as secretary
  • Join commissions
  • Go into either floor of Backyard
  • Study in Classroom
  • Serve in PvP offense or defense fleet
  • Break level cap
  • Be used as reinforcement for another ship
  • Be retired
  • Marry
polar locust
#

So, how do I restore her morale?

honest solar
#

Wait

foggy dove
#

just... wait out?

#

morale still regens outside dorm at a rate of 30/h

polar locust
#

Huh. Didn't know that.

honest solar
#

Up to a maximum of 119, just short of the 1.2x XP rate gain

polar locust
#

...So, no actual way to restore it to full?

honest solar
#

Depends on how you define "full". What I would say is "There's no way to boost the XP gain above normal amounts"

polar locust
#

By full, I mean to the max of 150

honest solar
foggy dove
#

you can only restore to 150 in dorm anyways, so no, up to 120

distant flax
#

Is it known that Unicorns Heal isnt healing herself?

honest solar
#

It's not supposed to. It says it heals Vanguard / Escort

distant flax
#

well... she was healing herself for 6 months and now she isnt... 😐

north flume
#

she never was

raven topaz
#

that's just a toolbox

honest solar
#

You sure you didn't have, like, a Toolbox on her?

raven topaz
#

if anything

distant flax
#

No double steam catapults lol

frosty gyro
#

so many people popped up to say that thinkpitz

raven topaz
#

you did too

frosty gyro
#

I didnt say anything smugBucky

raven topaz
#

but you appeared

frosty gyro
#

im always lurking regardless LeanderXD

distant flax
#

Because i was farming 6-2 FULL auto yesterday where she was healing herself and no problems, but after this patch, she cant do 6-2 anymore as the solo flagship and she is 110

foggy dove
#

unicorn has never been able to heal herself

raven topaz
#

bully target #4 halp
I cant login with wifi and it just doesnt let me in but if I login with data and then swap to wifi its fine akashiHide

distant flax
#

So something has changed about Unicorn because my fleet 100% hasnt changed.

raven topaz
#

@distant flax what were the other units in your comp

north flume
#

Even assuming she did (she didn't) - that would be a bug and her NOT healing herself is intended

#

so moot point

raven topaz
#

bully target #4 halp
I cant login with wifi and it just doesnt let me in but if I login with data and then swap to wifi its fine akashiHide

#

@distant flax what were the other units in your comp

honest solar
#

All I can say to that is that she has the same skill as Shouhou, and the intent is to not self-heal with that skill. We can't prove that wasn't happening for you previously, but it certainly wasn't intended to behave that way

distant flax
#

So something has changed about Unicorn because my fleet 100% hasnt changed.

north flume
#

Even assuming she did (she didn't) - that would be a bug and her NOT healing herself is intended

distant flax
#

My fleet hasnt changed its a 110 Java, 110 Unicorn it should be working fine in 6-2 because i was full autoing her just yesterday just fine, and now today i just log on and she cant do it anymore

#

My fleet hasnt changed its a 110 Java, 110 Unicorn it should be working fine in 6-2 because i was full autoing her just yesterday just fine, and now today i just log on and she cant do it anymore

#

My fleet hasnt changed its a 110 Java, 110 Unicorn it should be working fine in 6-2 because i was full autoing her just yesterday just fine, and now today i just log on and she cant do it anymore

#

^ has that sent my pc says it hasn't.

north flume
#

oof, discord is dying

distant flax
#

But my phone says otherwise.

frosty gyro
#

we cant really tell what "that" is

#

oh so its not just me?

raven topaz
#

@frosty gyro you're killing discord again akashiHide

distant flax
#

I see.

raven topaz
#

and no its being problematic

distant flax
#

My fleet hasnt changed its a 110 Java, 110 Unicorn it should be working fine in 6-2 because i was full autoing her just yesterday just fine, and now today i just log on and she cant do it anymore

#

How can a ship go from being solo fine one patch to the next being unable too lol.

honest solar
#

You got a lucky bug in your favor or something. Again, all we can tell you is it shouldn't have ever behaved like that.

steel sable
#

Thinking outside the box here but what if other CN changes like the Event Hard Mode Requirements came through causing this discrepancy

Unicorn has never healed herself, that's a fact.

honest solar
#

But given how prevalent the use of Unicorn is, if it were a widespread occurrence, I would think there would be more reports of it thinkZed

raven topaz
#

well, 2 110s should certainly be able to do some measly map like 6-2 so if its all true then there must be something weird going on

#

but that aint really related to unicorn healing herself or not

distant flax
#

Especially a Unicorn decked out like this. It shouldnt be struggling

north flume
#

I'm not sure what you trying to prove here, sorry

#

If she doesn't heal herself - yes, that's intended

#

If something else is changed - we have literally no way of knowing

distant flax
#

i Was literally doing full auto unicorn yesterday with a unchanged fleet. <_< so something has changed to cause jank or something because she isn't surviving like she was. and as a 110 she shouldn't be dying

steel sable
#

I hope you've tried several times and not just come here after 1 failed attempt

north flume
#

If you can find the cause of it - please report it, but she shouldn't be able to heal herself

#

So that's not it

distant flax
#

It is after several attempts of her being noticably like dead by the time she's getting to bosses. But maybe im just taking loonie pills

#

Maybe Yesterday didn't happen.

#

¯_(ツ)_/¯

buoyant sable
#

I thought Unicorn had a heal the vangard skill only, and please tell me she's not the flagship there?

fathom sand
#

Fusou's sweater skin is still missing her lines. Only has her default skin's lines. Been this way since the UI update.

honest solar
frosty gyro
#

its known

supple birch
fossil condor
#

Yes, that's a known bug

eager lily
#

Qn

honest solar
#

If you turn off clearing mode, the previous fleet should continue to work

eager lily
#

Is the vow page for japanese ships being blank after u oath them a known bug?

frosty gyro
#

yes its known

frozen violet
#

any idea when this will be fixed

frosty gyro
#

what is "this"?

eager lily
#

Also the cutscene for the main memories don’t have their art either

Ex: mid way doesn’t have the Kaga sinking or the Doolittle raid art

frosty gyro
#

known bug

frozen violet
#

yes this known bug

eager lily
#

Ok

frosty gyro
#

we dont know when any bug will be fixed

eager lily
#

Well gl and thanks for the reply

#

Back to farming

steep adder
hollow kraken
#

Hm...please report it to Belfast Bot

#

!bugreport

rocky willowBOT
steep adder
#

Translation issues?

frosty gyro
#

I believe so yes

hollow kraken
#

I think it's be a graphical issue

#

the text should still be there but just cut off

fossil condor
#

Direct message belfast bot with !feedback, and do it as TL since it's a cutoff lines

hollow kraken
fossil condor
#

at least, that's how it was previously handled, IIRC

steep adder
#

Interface or ship specific?

hollow kraken
#

Is it cut off in archives as well? If so, then yeah just a TL issue but if it's just as secretary, then it's probably just a graphical issue

steep adder
#

Wait lemme check

verbal hamlet
#

are we supposed to have Gascogne loading screen or is that a bug? mutsukiStare

fossil condor
#

Actually, it's fine in archives, yeah.

#

In that case it might be graphics

steep adder
hollow kraken
#

What do you think, Fly?

#

Wanna just send it to TL for you or wanna send it to us for a bug since you say yours is fine?

steep adder
#

Just send it in tl

fossil condor
#

I'd say bug, but try a files fix just in case

steep adder
#

You mean the repair button?

fossil condor
#

Oh wait, I was looking at the wrong line kisaaa

#

Yeah, it's borked on all ends, it's TL

steep adder
#

Interface or ship specific?

fossil condor
#

Ship specific. Lines being cutoff is a general issue, but we need to know for which specific ships/skins

steep adder
#

It’s only this one i guess

buoyant hemlock
#

I'm not sure if this is a bug since its involving little sandy, but I got this while trying to press the button for comments. I didn't completed the friendship point event though.

hollow kraken
#

And that's when you attempt to view comments?

#

We have a similar report for when you try to enhance her, so I'll get it added to that report

fossil condor
#

That's for a lot of stuff, I'm assuming NPC prevents it. Though the tool tip should indicate that

hollow kraken
#

Yeah, I'm just gonna try to get a list of all instances on that one report

steep adder
#

Sorry i’m taking a while

#

Had to download imgur

buoyant hemlock
#

Yes that's when I viewed comments

#

Sorry for the late reply

charred spruce
#

Ah see I ain't the only getting program languages exponation

buoyant hemlock
#

Program languages exponation?

fossil condor
#

@steep adder discord link images should also, work, I think?

opal burrow
#

yeah discord link works

steep adder
#

Oh

#

Had to go through creating an account

#

But whatevs

#

Oh nvm

#

Ignore that

restive widget
hollow kraken
#

yeah, the requirements got bugged out

#

it's a known issue

restive widget
#

That's why i die so ez hahaha

spare veldt
#

will they hotfix that soon or might take a while?

honest solar
#

I think you should be able to work around it by turning off clearing mode, thoough it's not ideal

restive widget
#

After 3 star enemy i die entyLUL

buoyant hemlock
#

I don't even want to explore hard and EX hard

#

Mika, I think it will take a while. I have a feeling Yostar is waiting for the further bug reports, since the update was just recently launched.

restive widget
#

I Finish the daily 800 in DO ex

#

And nearly die my escort fleet

buoyant hemlock
#

Wiw

restive widget
#

Yea thats full 110

buoyant hemlock
#

Yikes.

#

I'm guessing you need more than lv110 ships

hollow kraken
#

Okay, this is steering of course. I'll ask ya'll to stop please

restive widget
buoyant hemlock
#

Yeah I was worried this was happening

opal burrow
#

yea, sorry, wasn't planning to do that

buoyant hemlock
#

Sorry

hollow kraken
#

No worries and thank you akashiGem

restive widget
#

Hope they fix soon uniFlex

buoyant hemlock
#

Anytime lad.

pearl rover
#

Should be there loading screen with gascogne on en? Not sure if its bug but its kinda sad : (

hollow kraken
#

It's not a bug. There are plenty of times where we get loading screens of ships we don't have yet

pearl rover
opal burrow
#

We're just having the same loading screen as JP, so... warShrug

hollow kraken
#

There are plenty of times where we get loading screens of ships we don't have yet

#

This time is no different

pearl rover
#

Oh okey

#

Sorry then

hollow kraken
#

No worries at all

lofty portal
#

Hi, not sure if this is the place to ask this but does anyone have this issue where you bought the lucky bag and did not receive it.

opal burrow
lofty portal
#

oh okay thanks

junior dirge
frosty gyro
#

yep

zinc niche
#

am i high as fuck

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did the level req increase for D3

frosty gyro
zinc niche
#

i finished a run that i had running before maint, i cleared it, then tried to run again

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can't do it anymore cus of the level requirement

raven topaz
#

apparently it was ninja changed, prob cn leaked into en or something

zinc niche
#

same exact ships

raven topaz
fossil condor
#

TRP req was, IIRC

raven topaz
#

if you disable clearing mode the reqs are back to their usual @zinc niche

#

ye just gotta deal with having limited movement

#

until they fix it, that is

zinc niche
#

yeah so they did change it

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sneaky as fuck

raven topaz
#

it doesnt look like it was intended so akashiHide

ember merlin
frosty gyro
#

lol

small bane
#

Do we know if the event hard mode requirements are a high priority to fix, was holding off since I expected it to be fixed soon..

honest solar
#

I don't think mods would definitively know. I would guess it likely isn't, since there's the "work around" of just turning clearing mode off

small bane
#

aight thanks, didn't know about the work around

obsidian furnace
honest solar
#

I would think it's multiple files that total 60MB weird wording aside

obsidian furnace
#

I was joking
But in all seriousness, that should be worded better.

ember merlin
#

been reported already

teal basin
#

Do we just click confirm…?

ember merlin
teal basin
#

Hm…

gentle wagon
#

It asks for 20 k in total, but in the bar it asks for 30k

hollow kraken
#

Yeah, it's a known bug. The text ask for the incorrect amount. It actually is supposed to be 30k

gentle wagon
#

ah aight, ty

lapis phoenix
#

are the friendship points milestones bugged?

glad pelican
#

I am getting a weird crashing bug when I enter my dock sometimes. I enter my dock screen goes white and game restarts

frosty gyro
#

@glad pelican can you try repairing your files?

glad pelican
#

okay I will let you know if it fixes

languid jackal
hollow kraken
#

Known issue w/ Koln

glad pelican
#

about how long does it take?

languid jackal
hollow kraken
#

@languid jackal Yeah, it's b/c she in the middle of something hence why it says "In Action". Shipgirls will get greyed out if they have that on
@glad pelican It should take a few seconds and then ideally prompt a restart of the game to redownload files

languid jackal
wise granite
hollow kraken
#

Yepp, we've got that reported (although it was a bit ago)

timber wadi
#

Hey, is U-556 no longer getting ammo from her signature item a bug or a feature?

limpid arrow
#

Bug: in tactical class menu the "exp bar" that shows the progress to next skill level can be scrolled left and right (nothing happens)

broken bay
#

did someone report luckybag spelling Azur Line?

obsidian furnace
hollow kraken
#

@timber wadi It wasn't supposed to in the first place so it was fixed
@limpid arrow Yeah, it's known. Still a fun little bug
@broken bay Can you post a screenshot please?
@obsidian furnace Yeah. It doesn't combine them based on what item it is. It just collects the rewards from each mission and keeps them separate

obsidian furnace
#

That seems inefficient 02Think

vernal osprey
timber wadi
#

I guess we dont need non SR subs to be even considerable for a sub fleet, oh well. Was fun when it lasted.

hollow kraken
#

@vernal osprey It's a desync issue. Restart your game and the ship will already be deployed to your dock. You can sort it by time joined to see who it was

meager bone
#

When I bought Bismarck skin and put on Live2D it started to do this

broken bay
frosty gyro
#

f

hollow kraken
#

@meager bone Are you able to restart your game/device to fix it?
@broken bay Hehe. Well if you don't mind, please report it

#

!bugreport

rocky willowBOT
glad pelican
#

almost done with repair about 400 files left

broken bay
#

is it a bug or translation error? its the same for jp I think

hollow kraken
#

Hm...just say a bug for graphic/interface as it's not a TL team issue. I'm not even sure if it can be changed due to it being artwork but we'll get it reported just in case

wind turret
meager bone
#

@hollow kraken no it keeps on doing the same thing

hollow kraken
#

@wind turret Known issue
@meager bone Even after a game AND device reset? Hm...and you're not able to get to the settings menu are you?

glad pelican
#

My issue seems to be fixed enter and exited Dock three times to test it

frosty gyro
#

wooo

meager bone
#

No @hollow kraken

placid violet
frosty gyro
#

restart the game and try again

placid violet
#

@frosty gyro I did it until I released the game :(

hollow kraken
#

@meager bone Hm...do you happen to have your account bound?

meager bone
#

Yes

hollow kraken
#

Okay. Can you perhaps try a reinstall of the game as it might be some form of corrupted files?

meager bone
#

Ok I do that

craggy oar
#

Hey, does anyone know what those mysterious chinese characters along with a 999:000:000 or so counter that appears when you enter a node mean?

frosty gyro
#

can you show a screenshot?

craggy oar
#

Oh actually it's not when you enter a node it's when you press the battle button, let me try and get a screenshot (it's very brief)

ember merlin
#

its the countdown timer for the b and d stages

frosty gyro
#

if you mean the blur, its not necessarily a bug and its just the game loading its initial base assets

craggy oar
frosty gyro
#

yeah, as I said

ember merlin
#

ive mentioned that before kisaaa

craggy oar
#

Oh so it's just an asset that's load and then removed?

frosty gyro
#

its the countdown timer for the b and d stages

if you mean the blur, its not necessarily a bug and its just the game loading its initial base assets

#

it goes away when you enter the node

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but it might appear again for a split second when you leave the node

craggy oar
#

Ok thanks

meager bone
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@hollow kraken it works now

ashen pulsar
#

Is the string limit in guild chat is an intended feature?

spring coyote
#

it's a ship/her image desync when you scroll quickly

#

try to scroll back and forth a bit slower, it should reload correctly

honest solar
#

@ashen pulsar Also, wrt to "string limit in guild chat" -- would that be this?: https://trello.com/c/VxFt3fgH/745-chatting-text-character-limit-differences

User Info: 67126162
System Info: Nox 6.2.7.1 Android 4
Frequency: Guaranteed. It always happens no matter what
Perceived Severity: Medium issue that noticeably affects the game experience but can be ignored (e.g., animations not playing correctly)
**How to R...

Labels

Medium, Android, Popular

languid crater
ember merlin
placid horizon
#

is this someone ranting?

cloud ether
north flume
#

known

honest solar
#

Known bug, if referring to asian characters

cloud ether
#

K

honest solar
#

@languid crater Nothing is broken, technically. They're future proofing the medal requirements to be consistent with CN/JP -- EN will eventually have level 120 available

west cloak
#

I can't find any precedent mention of this, I got this message when burning a bunch of 2* on lil' sandy

honest solar
#

It's definitely know, though I don't know if Toaster made / edited the card for all sources of that behavior

north flume
hollow kraken
#

That one is enhancing which is on the card

#

So yepp, it's good

west cloak
#

Aye thanks, I have little to no idea how to search for already reported issues :')

north flume
west cloak
#

Didn't see it laffeyHide

honest solar
#

For future, you can also try to look at the trello boards (listed in this channel's description), as I've sometimes had better luck that way

languid crater
#

@honest solar technically there are 2 was for yostar. Fix the medals to lvl110 or release 120. 3 ways if ignoring the bug is an option for them.

honest solar
#

My point is "It wouldn't be a bug if that was what they intended to do, so they wouldn't have to change that for EN for the 2-5 months before 120 comes around"

hollow kraken
#

But again, it's not a bug. It's just them having set to 120 for now b/c EN will be getting it in the future. It's a lot easier to keep it as 120 and have us wait till we get it unlocked instead of tailoring it specifically for EN when there's no REAL need to b/c as stated, EN will be getting 120

buoyant hemlock
#

So I just ringed Ark Royal (she had her skin on that just released) and there was a period after putting the ring on her during the marrying scene that she was invisible, during the time where usually it would show the ship with a marriage skin on. I'm not sure how to replicate it since I can't exactly undo the ringing

oak spade
hollow kraken
#

Should just need a restart for that error

#

OR

#

unless it's Lil' Sandy. Yeah, you can't add her

oak spade
#

Ok ty I’ll try restarting

buoyant hemlock
north flume
#

Yes

buoyant hemlock
#

Not sure if it's just me, but KGV voice lines seem to be extremely low volume (almost like hood) and it's honestly hard to hear her. Is it okay if I submit a report?
Btw Hood voice had been adjusted with higher volume back with Winter's Crown in JP. I was hoping EN would follow suit but alas.

north flume
#

It was fixed in JP?

buoyant hemlock
#

Yeah

north flume
#

Do you mind reporting both in that case? In one or several reports, doesn't matter

buoyant hemlock
#

Ok!

jagged crane
#

CleveLAD

#

This is just a typo I found, but I'm reporting nonetheless

honest solar
sand berry
#

Anyone able to buy the new Scherzo Lucky Box? It just gives a failed message. test purchasing (then not hitting OK) works on all other items.

jagged crane
#

I see 🤔
But if that's the case then my typo report still stands

#

Her self introduction spells her name Cleveland rather than CleveLad

north flume
#

That one is also intended

honest solar
#

@sand berry Might want to check with #tech-support, as tehre have been a number of purchase issues with today's patch

north flume
#

Clevelad is a nickname of the ship

#

While actual name is still Cleveland

#

If you open her profile or details you can see nickname Clevelad with "USS Cleveland" written below it

honest solar
#

In a similar manner, Little Bel introduces herself as "Belfast" in her introduction. The different top level names are to make the ships distinct entities for the purpose of categorizing them, but if you read into the fiction of them being living shipgirls wtf am I writing they still conceptualize themselves as the older ships. Just, in a younger form.

echo mantle
#

is it intentional for the battle screen to be cropped still, because everything in my game covers full wide screen except the battle screen. (The main fleet goes full screen though when they do their attacks, but the background and such is cropped)

icy scaffold
#

I have a bug where after login in, and in game menue. Any botton lead me into a manjuu loading... (an infinite one)

hollow kraken
#

@echo mantle YEs it is
@icy scaffold Hm...who do you have as a secretary? Just for reference if you don't mind

echo mantle
#

Thank you!

honest solar
#

This might be a new one: After starting D0, I restarted the AL app. Now when I view the map, I do not see the movement ranges of my fleet.

hollow kraken
#

Are the restrictions still there? As in, is it a purely visual glitch or are you actually able to bypass it?

north flume
#

Did you clear it?

#

Can't it be just clearing mode?

honest solar
#

Oh wait, there's more. I restarted the app cause there were connection problems. When I tapped to move somewhere outside of fleet's range, it triggered enemy siren to take her movement and then the squares reappeared

hollow kraken
#

D0 doesn't have Clearing Mode thinkZed

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does it?

north flume
#

Ye, it doesn't

honest solar
#

No it doesn't So I guess it like, half detected my move before I d/c'd, and then finished the enemy movement afterwards

north flume
#

Disregard

honest solar
#

So I guess that was just a one-off fluke cuase of the connection problem. Multiple restarts afterwards is showing the movement range right away

icy scaffold
#

@hollow kraken i have Bismarck and L2D activated. But not showing because was making the update.

hollow kraken
#

I thought so

#

Okay, so do this for me please

icy scaffold
#

Is that normal

#

?

#

Or as expected ?

hollow kraken
#

Can you report it to Belfast Bot please? and then as well, if you happen to have your account bound, you can do a reinstall to immediately fix it

#

!bugreport

rocky willowBOT
icy scaffold
#

!feedback

hollow kraken
#

You just need to DM that command to Belfast Bot

icy scaffold
#

Ah ok ok

#

Thanks for the help @hollow kraken I am actualité re dl the game to see if anything happen

shrewd panther
#

Anyone else not able to log in and getting a mission config error message?

frosty gyro
solid acorn
hollow kraken
#

Known issue, it's been reported