#bug-reports
1 messages · Page 85 of 1
!bugreport
Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:
Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues
report it please 
Yeah, but I'm not sure if it's possible without using a tablet
Or at least a touchscreen
Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:
Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues
I want to report about the skin "Great Fox's Respite" of Nagato, in some special condition if Nagato uses this skin on PvE , instead of firing volley of shells that normally would fly on-air, shells will explode right where she is standing, result in lost a lot of damage 
her oath and default skins dont have this problem, I found it when used her in Daily maps
Would the glitch I found count as a Graphics/Interface glitch or a Animations/Sprites glitch?
graphics/interface
Thank you
found a way to reproduce this bug:
having Amagi and Nagato at lv110 using same gun (in the video post below hoodgun) and put them in 1 fleet
no one buffs reload for them
no reloader
Nagato has FCR rada
auto in PvE
the moment Amagi fires her main gun shells from Nagato will explode right away
can you report it? im not seeing it logged @quiet anvil
https://streamable.com/4c4bo i have my friend to record if it happens to everyone
kay thanks
Oh goodness the double tap glitch can lead to a softlock if you do it on the Build Tab :/
Not sure if reported but if you try to report a player in the in game chat. The UI is in chinese
EN ver.
@buoyant hemlock Known bug
I've had the bug with nagato shells exploding before actually, but I've never used amagi so there's probably some other reason than that 
@sage nexus yea its just for easy to reproduce the bug cuz I can guarantee with this setup nagato shells will always explode while using sleeping skin, not sure how to make it happen again in other scenarios 
sometimes i used her alone in daily raids and it happenened too, so only 1 fact i can say is this only happens when we use her sleeping skin 
From the video and Metaku's report, to me it looks like the condition is:
- Get Nagato fire first
- During Nagato's volley, have another ship shoot
- And ta-dam, you got Nagato blowing herself with her shells
That actually would somewhat make sense
cuz this only happens when using her sleeping skin and we have Abercrombie as an example, I think because in that skin her gun is at the bottom, the shells will fire from there and smh get stuck while other skins of Nagato she fires shells at higher position and still be fine 
Having this weird bug where this first mission on day 6 isn’t getting checked off. Not sure if it’s just me.
World 6 maps and lower are what you have to do for that.
finally done z23 sensei for the 3rd time, the ! finally will gone from HQ tab... no? ok...
nope
btw when will the game fix chubby koln?
Yepp it is
Is this known?
Description: Go to Settings -> Options -> Scroll down till you see Other Settings
Perceived Severity: The text has only minor translation issues
Corrected Translation: Other Settings
Discord Feedback ID: 774
Upvotes: 4
Downvotes: 0
Low
Aight thanks
Any idea how to deal with this? Appears everytime that I open the game (either on my phone or emulator, it doesn't matter) and the only way to being able to skip it is just by no having resources to build...if I have, I am forced to use them to build at least one every time I open the game.
Hm...not too sure. You could try contacting support by email at al.cs@yo-star.com to see if you can get a quicker response but also please report it
!bugreport
Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:
Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues
yep!
Ok
Zoomed in loading screen on iPad mini 5

Also this chick is all compressed
known 
Is this known i remember it says increase dmg 1st salvo by 50 % and then the 12% increased dmg taken on hit ship at max back then

Now it only says incr dmg
@small pollen known issue
both
Is there a known bug for HQ button having a stuck exclamation mark on it?
Yepp, it's a known issue
Ok
There a known bug for the science event saying restock dorm 3 times but you have to do daily missions?
I assume the loading screens being cut off on the sides is known?
yes. both of those are known
try going through the pins in #tech-support
Moonlit Overture memories are bugged. Missing number 8 and 9 suddenly. I have Astoria, which is a SP3 3 star reward, so it can't be that I didn't complete those memories' requirements.
User Info: 134413354
System Info: iPhone 6S Plus
Frequency: Guaranteed. It always happens no matter what
Perceived Severity: Medium issue that noticeably affects the game experience but can be ignored (e.g., animations not playing correctly)
**How to Reproduce...
iOS, Medium
known issue
Missing translation in the final cutscenes, okay didn't see it, sorry
should be in #known-bugs 
known
you should look a message up
do people not load the chat or something before typing a message? or am I the only one who has this power?
just asking, and hopefully this isn't a bug, are the daily missions that are made to be previously unlocked after completing the prerequired mission deliberately made available early on in this revamped one?
I believe so yes
Kinda weird, but if it is, then okay. 
yes, I know, just that I was wondering that missions like "Claim victory 3 times" can only be unlocked by completing "Claim victory 1 time" in the previous one, and the revamped one made the mission available right away, alongside the prerequired mission.
theyre either available right away or available the instant the first task is finished (but not manually completed)
available right away
u get all weeklies and dailies without needing to complete anyone of them
welp, I'm not objecting. 
Just here to make sure it's intentional.
After I upgrade a medallion that's attached to my profile, the previous version is still taking up place on my profile itself and can't be removed
I've selected no medals right now
uncheck the "Show Highest Rank"
I crafted a javelin with a 30ish min construction time... is that a bug?
do daily quests
The mission is wrong,it only count daily quest
Yes, it's known
Ok thanks
@buoyant hemlock probably just a small desync, nothing major
Ahh is that what it is?
Noticed something similar with craftinglong island also
Tysm btw <3
Like a few mins above the expected construction time
idk in new UI, but old one randomly shows line from ships in the fleet
no matter who the "MVP" is.
@umbral quartz when you lose there's no "mvp", so it plays this kind of line
pretty sure it always worked like that 
Ohh...
U-556 skin doesnt have animations in the room and some times on battle too
this is she sleeping
Not translated
any ideas how i can find the boss on B2 stage?
desync. Restart your game
ty it's work now
Any know why i can't login? I just instal again this game and i'll login with fb, but i can't login it
did you download with wifi or mobile data?
more of a desync than a bug
ayt well restarting game fixed it but still
@honest pumice i download with mobile data
Ok reinstall the game using wifi instead. Downloading with mobile data can corrupt the game files.
Is Mutsuki suppose to be like this in lecture hall?
Like her animation is completely frozen
Or well, shes in that sprite and hasnt changed at all, while the other charaters have moving bodies
@honest pumice ty for info
Has anyone had issues with completing the the "complete 2 Hardmode" for the z23 event? Ive done Hardmode maps (7-1) but it doesn't add to the completion
6-x and lower counts
Does the 'sortie and clear 1 non-event Hard Mode map' daily(s) require it to not be in clearing mode? I have 0/3 hard mode after doing 6-2 on clear mode three times, and I don't have credit for it.
the z23 one?
No, the event/daily quest to only clear 1.
I did that event mission using clearing mode on 7-1
is the fact that the back button doesn't work to exit the game since the update intended or is it a bug?
@idle wren known
I did it three hours ago so might have been a timing thing I guess.
is there a way to fix it on my phone or do i have to wait for an patch?
quoting a bug assistant's words, "it's device specific"
some phones works, some doesn't
for whatever reason
I don't think it is, actually. They (or maybe it was me
) misunderstood the problem. There was device specific problem with back buttons not working to move between menus. However afaik not being able to quit the game is persistent on all devices.
We don't know if that's intentional or not, but it was reported
My game won’t let me load in. It’s been doing this for a few days
please check pins in #tech-support
Uh... Ok
Anyone else noticed Strategist spinning 360 from feet(?) to head when she launches aircraft and your BBs start shooting?
Might need to taken a screenie but wanted to ask if someone else noticed that.
Happens in D3 most of the time
@uneven spoke have you updated the game? cuz that's supposed to be fixed
Hello was it known that EN is missing a part of the bismarck event story in chap 18? It's missing the observer part
Here is a bug that happens to me:
Vampire's normal touch voice is mixed with special touch, it works either in archives or when she is a secretary
Anyone notice a missing animation on the St.Louis skin Spirits in the Snow?
what i mean is for example you go in the archives, choose vampire and look for normal touch, the line is normal but the voice is plays like it is a special touch
@lilac cliff known bug
it was fixed before, but apparently it's back again
After the new ui update, the limit break preview salvo no longer use what is equipped on the ship at the time but some generic equip. Is this intended?
also Bismarck Lb3 preview shows 4 salvo instead of 3
this chicken used to come to life for this skin but now it wont
is this a known bug?
dont know if this is a known bug, but saratoga hibiscus idol's voices aren't complete
@opal burrow i have. I closed the game and opened it agian and it fixed itself
@lilac cliff she's not bugged. just that the skin isn't voiced yet
Cutscene 18 is different in EN from CN. It's missing important story scenes that were apparently added with an hotfix by both CN and JP. As you can see from this video, the entire cutscene is different from what is in EN
https://youtu.be/8F7Hmm1S98o
二週年慶劇情活動 劇情BGM、文本、過場插畫都蠻有誠意,如果錯過其實我覺得會挺可惜的 希望能讓在日服但對日文苦手的玩家也能享有劇情的遊戲體驗 感謝大家的觀看,我也會在之後慢慢補齊收藏劇情的內容...
well it isnt voiced for quite a long time
Cursed
there is no oil/coin value help plzz
@junior dirge @buoyant hemlock if it was fixed on other servers - it should be fixed on our as well with time, but please report this just to make sure
@sterile fiber don't think it ever considered what type of equipment you have
Also there is something wrong with the LB3 preview, but it's the fact it only shows 2 salvos, please report it
@flat parrot no idea tbh as I don't have this skin (and don't even know what skin this is). If you sure it did this before and you don't have L2D disabled accidentally - report this as well
!bugreport
Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:
Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues

O, I missed messages after I started typing 
Lemme check
Ok, don't see it in the list, so please report it.
@wicked fiber does it stay like that if you restart the game?
yes
oh wow, a nameless ship
Restart, should I report the missing story scene under bugs or translation issues?
@lilac cliff not nameless. The names just scroll
i know but
@buoyant hemlock bug
Ok
It might refresh the name scroll
who knows, but weve got the name plate reported in general bc it's pretty unreadable
Under what section though? There are none for story related issues
@wicked fiber it's probably your files are broken in that case
Toaster, is Repair thing only for audio files?
Or in general?
Since it's under Audio
Hm...graphic/interface @buoyant hemlock
@north flume oh its general. It made me download over 1600 files 
its the resolution imo, cuz i use android x86 ??
1600 files 
How to use trello? Its my first time using this site
https://files.catbox.moe/5vshtg.mp4
@north flume there's a big chunk of storyline missing on chapter 18, here's a video of it
@steep adder DM @rocky willow by typing !feedback
yea, restart said CN/JP was fixed, we just haven't gotten the fix for that scene yet
Super Rare — SR
Elite — E
Rare — R
Common — …N?
Just curious if this was a mistake when assigning letter graphics to the rarities, or if this was intentional for some reason.
...didn't you write the same thing on #game-feedback ?
is it better that i redownload the game ??
Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:
Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues
@wicked fiber Well file repair and redownload are the same thing pretty much
I noticed that report regarding blank Book of Vows on IJN ships were moved to fixed, but it's still blank in my phone.
Know what, forget it, it seems even sending it as !feedback to her has her asking me to send it as !feedback to her, so whatever.
I've sent it three times, it's someone else's problem now.
@opal burrow Being sent to fixed doesn't always necessarily mean that the update has been pushed out
Aki will move it early sometimes
ah okay
@junior dirge that's a lot of missing lore, I hope it gets fixed immediately
Anyone reported the stretching for non 16:9 phone?
yes, and known

mogami retro is missing her "release from dragging" animation in dorm
aft u release she just stand on the floor instantly
I feel like there are other ships like that (which could make it seem intentional) but I could be mistaken 
Let me test it on some real quick
Huh. I actually can't seem to find them so I was probably mistaken. Well if you don't mind @humble glacier , report it for now as it seems unintentional please
!bugreport
Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:
Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues
cant find them? lmao
but sure I'll report it, ty
"Horesplay". Supposed to be horseplay, unless we're talking about a horse trainer.
that's from scene 20 of Bismarck event, btw
Let me check if that one's been caught by Fly. One sec
welp, doesn't seem like it was yet. Please report it 
okay
Is there any reason after ever fight the camera is always at some arbitrary point on the map? It's almost always the bottom left, but on some occasions it's the top left, and once it was bottom center. It makes it frustrating, because I can only scroll the map but touching the grid, which often results in my ships moving halfway across the map and getting hit with an airstrike\ambush because the game keeps registering my swipe as a tap. Then they get hit with another airstrike\ambush when I send them back to the right side of the map where the enemies are.
And this is basically a two-for-one, a bug report and a feedback; let me scroll the map by swiping outside it, not just swiping on the grid, but in addition to it…
No, I'm not sending this again to another channel, or to @rocky willow. I kept being told to send my other message again, even by @rocky willow, so I'm only posting my messages once from now on.
the Z23 part 6 (clear 2 hardmode Maps) is still buggy. i cant complete it now for 3 days.
@faint shore knwon issue, workaround for it is to do HM on W6 or lower
ty
This ! wont go away
Yeah it's a known issue for that notification
Ohok
I've unlocked the 21st memory of this current event after doing D3 few times and I've stumbled some untranslated lines
Idk if this is the appropriate channel to report this
Both of those scenes are known, yepp. And this is the correct place for this kind of issue 
Oh okay 
sorry to bother but is this intended? https://i.imgur.com/NHOM1lR.jpg
That's new, I think
she's also still getting XP from battles
Nicholas missing retro button, is there any other ship experiencing this or just nicholas?
CN code for Z36 leaked into EN, yay
It is b4 ui update
she's not, check in Archives
Z36 bug is known, though I don't find reports of it
great! sorry for bloating the chat 
Nah, you didn't. They'd probably request you submit it to the bot though
!bugreport
Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:
Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues
guys, is there any way to get rid of this notification?
there's no new stuff around academy
Chinese text in Guild Declaration manage? 
@hidden needle Known bug, gotta bear with it for now
alright, thanks for clarification
@terse totem May be related to this one: https://trello.com/c/3qVW4WcB
Description: I was going to kick a guild member who was inactive
Perceived Severity: The text is still in Japanese
Corrected Translation: I don't know
Discord Feedback ID: 645
Upvotes: 7
Downvotes: 0
1
High
This is just a minor bug but I'll report it anyway
My U-556 is there but you can't see the picture of her
This happened when I went to the submarine's spot and also the same for Siren, after defeating the Siren that's when my sub's picture disappears
Sorry for bad English
Okay, defeating the next Siren or any mob makes her picture appear again
Would that be this bug: https://trello.com/c/o4pMnCVO/576-submarine-sprite-missing-in-mission-after-switching-fleets
User Info: 269821513
System Info: Samsung Galaxy A5 (2017), Android 8.0
Frequency: Specific. I know how to avoid it
Perceived Severity: Minor issue that does not impact core game experience (e.g., misformatted graphics or poorly translated text)
**How to Repro...
Low, Android
Yep same bug but a bit different to trigger it from mine
If the Sirens/Fleet that moves goes on the sub fleet in attack mode after the subs moved, the subs doesn't attack them if you don't move
@near ember not really a bug. Her skill data is just in the game right now
@daring cedar known issue w/ Z36
@quaint lily hm...can you perhaps record it happening?
Surely I can't now, I can try on bs
Is anyone else having the issue where coming back to the home screen after many runs of event map D3 will result in an infinite loading notification on home screen?
Sounds like it might be some kind of connection issue if it stays on loading. But it's odd that it's only after that. But you could try using a different connection or a VPN to just rule that out
I am using a VPN, the connection is stable, download and upload speeds are within normal ranges. The same issue also happens occasionally when I switch menu screens (such as going from dock to retirement screen and then to the HQ screen). This happens a bit less but it always seem to be infinitely loading notifiying on the main home screen
I can try to switch VPN servers again when this happens again, but so far, it's just infinitely loading.
this is probably known i'm sure but Class Z-23 Sensei is still bugged, "Sortie and complete 2 Hard Mode maps" won't clear at all
Yepp it is. W7 wont count but W6 and below should ideally
As far as bug report is concerned, is it more advised to submit one now or try to switch VPN servers again just to see if that forces a reconnect message?
Well try switching to see if you still get the error. But no need to really submit a report for it as there are some server issues going on that's probably causing your issue if it still persist
Mind if I ask what the progress is on addressing the issues? Or is it info that us regular peeps don't have access to?
We dont really know, sorry
Not sure if it's known, I skimmed through Interface category on Trello and didn't see it so...
"In commision" ship appears chinese.
Known
Mkay, thanks.
Recommend checking with #tech-support
will do that then ty
Mkay, thanks Nekosei
Try using a vpn!
Nothing changed, infinite loading still here
I got this mark even though i already claim everything....
@stiff niche ok, I'l try then
Don't know if this was already reported but I cant put a ring on my boat during the whole oath ceremony it tells me to put the ring on them but when I try to do it the ring doesn't move
so i know in the dock ships are swapping names/rarity, but i got a cygnet as a boss drop and her background was purple in the little reward square at the end of the battle
That's normal, since I think that is because of her ribbons or something like that
is it just me, or does duke of york miss her skin-specific lines?
@buoyant hemlock known issue with her
oh, alright
Yepp, it's a known issue
Yorkshire skill description bugged
https://gyazo.com/7492a07e96749d9706d11591e2332012
Yeah, it's a known issue w/ some skills
This is most likely a known bug, but why is she flat
They messed w/ the portrait to make it fit better presumably but yeah, it's known
is this absurdly smol label known?
yes
i also assume the untranslated report menu is also reported many times yeah?
i also assume the untranslated report menu is also reported many times yeah?
yes
yep
and it's clearly above this channel 
soz for not scrolling through all that
theres a search feature as well!
we dont blame you, but we still would like people to at least try looking instead of asking 
Uhm. When I use the "snowball shell" skin on Tirpitz's main gun, the projectiles dissapear prior to the impact in mid air.
So I encountered some weird bug where after I defeated a mob fleet on D1 it dropped U-81 but I actually didn’t get it in my dock
410 mm Mounted Gun ( Type 3 Shell). I would like to also add that they dissapear in the Animation. Its not like they dont do the dmg. @elder pine
that's how this gun works
shell gets split into a bunch of smaller ones
so skin only applies to the main one
does u-81 even drop 
none of the subs are droppable
thats what I thought 
and the only drop ship this time is Echo
im not sure why the game would make U-81 drop from D1 if shes not in the event, and considering shes not in your dock, it must be an error 
report player screen
known
it just me, or "new" tag is even smaller than before?
okay, what about this tag for new gear in storage?
still the same, small and known
!feedback
dm belfast
this one 
this isn't working... https://i.imgur.com/F3s4qvE.png
i completed 2 hard mode maps
it has to be w6 and below unfortunately
is it just me or Koln is Ultra THICC on my screen
ah k then
@frosty gyro ah yes, its a rerun mini event
also my HQ notification always on but there is nothing to check on HQ..
is it a bug??
its a bug
Known
k
Fixes when?? 
unknown
I hope for at least hotfixes for home screen bugs tho, academy stuck notif can be deceiving
make sure to check #known-bugs next time 
Is Max gold production just 2200 ?
it increases with level
I got there but about the event there was only another kind of cutscene... anyway, thanks for the help to get tocompile the process!
theres 3 different versions of that bug
we have them all noted
Note that some bugs are not bugs but features 
we would decline it if reported 
and for things we dont know about, we note for inspection
Umm....
WHAT?
Och thank god
I was scared I fk up the game
how to turn it on is in pins
so... my game is freezing everytime I open the ship menu
Is IJN ship vows missing the text already known?
yes its known

@fallow cliff what menu?
once I enter this (or the enhancemente one via the Enhance button) the game freezes, nothing is clickable
I can pull the phone tabs and go back to the dock, but besides that, it's dead
@fallow cliff Hm...can you try restarting your game and device to see if that helps it? Someone came in w/ a similar problem and that fixed it
I tried a few times but worth another
That includes your device as well?
Hey, good to hear and no problem 
I've got a bug with the HQ where the acadamy always has a notification on it when there's nothing left for me to do 
Hey i got a bug to report basically everytime i log in the game still thinks im in the tutorial and forces me to spend cubes to make a boat i keep getting this prompt
But ive long since beat the tutorial
@winged estuary Known issue
@shrewd panther A couple of people have brought up this issue as well. Please report it
!bugreport
Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:
Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues
is the resolution in the dock acting weird for anyone else?
i can barely read the ship lines on my phone
last time i checked it was fine
Atago school uniform skin also shows the censored version
Should probs check all ships and skins with censored versions for good measure
Amagi Tajū Kage Bunshin no Jutsu from "Amagi Shippuden" episode "Echoes IV"
can you report it 

@buoyant hemlock known
hello I have a problem, buy the 300 gems package that gives 300 more of a gift, the fact is that I got the receipt of the purchase but in the game I do not see the gems I bought, how can you help me solve the problem
go to #tech-support
this been brought up yet?
yep
Has this been brought up?
The player chat report window is all Chinese.
Science rules 3/9 is daily challenge not refill dorm
Forgot to screen shot before completing so I don't have picture
is the report options in chinese known/reported?
yep
not sure if this has been reported but i don’t have the oath ring border option for my oathed ships when they are my secretary
Can't check on mobile
tried changing skins, restarts etc. no luck
both have been reported
cheers
K
Downsides of actually playing on a mobile device: limited ability to check known issues. Emulator user bias?
I have trello as an app even, but thats because I have to use it 
Not sure if it was reported yet but there’s some untranslated text here.
yep known
Ohhh i see. Thanks
There is this bug, I dont know if its just natural or bug but the bgm music of Bismarck on D3 suddenly played but the Enemy Boss Bismarck didnt appeared yet
anyone missing the last 2 scenes? i have astoria so i definitely cleared sp3
@glad wharf known bug 
https://trello.com/c/cXDiL1cA/674-moonlit-overture-in-memories-became-incomplete-7-9
User Info: 134413354
System Info: iPhone 6S Plus
Frequency: Guaranteed. It always happens no matter what
Perceived Severity: Medium issue that noticeably affects the game experience but can be ignored (e.g., animations not playing correctly)
**How to Reproduce...
iOS, Medium
are technical/devices bugs reported here as well?
not sure if its just me, but my bluestacks 4.0 on my pc crash occasionally when I enter stuff in chat room
it crashed exactly when I press enter
Sounds like it's possibly a install issue as no one else has brought it up. But first I would say try restarting your emu and then after that perhaps try a file repair from the settings menu or even a fresh install(be sure to bind your account beforehand if you fresh install) to see if any of those solve it. But for beyond that, this'd be better suited for #tech-support
Okay thanks
when you open a crate and tap repeatedly and fast on izumo's blueprint this happens:
Yeah, it's a known issue w/ opening boxes
is it a bug that my 70+lvl ship doesn't get experience from the 10hr training commission?
90
do you have a screenshot of it not getting xp?
no i didn't take one
90 ? is it MLB?
mlb?
can you send a screenshot of it in dock?
maxed stars, limitbreak
its hatsushimo 4/5 stars
she needs to be limit broken again
then it can't get XP until you max limit break her
70/80/90 is xp limit for the 3 LBs, respectively 
oh thnx, i didn't run into this before
Is it just me or did Cygnet's "Sea Star on Shore" skin changed?
not just you, known bug
ok so Is it changing back anytime soon?
kk thanks
Settings misspelt
known
Is this known?
Have 21/21 scenes unlocked but last one is still ???
This bug?all using oathportait when press chat
Leaving this here
@lapis mango "???" is the name of the cutscene, your screencaps show that is viewable.
a locked cutscene appears as
no image, although the ??? obviously made it confusing
my hall is just stuck like this even though i have ships stuck in here from a previous lecture
If you experience a specific technical issue, such as a bug not encountered by others; an issue with a purchase, or a loss of items, please email al.cs@yo-star.com with your UID (it can be found in your in-game profile menu), in-game name, server and issue as well as device brand, model and operating system.
Please do not DM Yostar staff or discord mods about your issues and use e-mail instead.
Please note that the answer may take up to 3-5 work days, so we ask you to be patient.
also let me know if they can, because I have no idea
gotcha
@elder pine Yes, I can see the cutscene, but the name is still ???
"???" is the name of the cutscene,
Maybe this happened because when I fully cleared D3(safe), I got a random commission instead of the cutscene
So, when sending an email about bugs, do we stack the issues into one email?

Already did, no help there

And only getting worse
Main one is ships being replaced by newly acquired ships
so if you sent an email they would just send it back to us 
Already lost 8

contact them for help on the data on these ships, not to report a bug
if we declined a bug, its because its not either not, or its known
this is a "loss of data"
if you want to report other bugs, make sure to do so by belfast
if its also a loss of data, we'll send you to CS again
but in general, please report bugs to belfast
Bugs that I have all seem to be account based
what bugs are you experiencing other than the ships disappearing?
PR progress on room was reset
Already have her, but can no longer enchance with prints
Roon*
send it all in 1 email so the traffic is less
make sure to include your UID, username, and server
2nd question, if I sent email about the issues already, but find more, do I wait or send another one
if you can, email again to the same email thread
but remember, bugs that arent personal like a loss of data or a billing issue should be reported to belfast 
wait that sounds wrong
probably right, I hope
you get the gist
Yea
is there a form for sending bug reports or do i just upload a screenshot of my issue with a description
!bugreport
Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:
Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues

she has a screenshot option at the end of the process
There's a bug at prologue cutscene 6 changed into this cutscene
can you try restarting the app
because you shouldnt be getting any base image there
its bugged to just show a blank screen
Oh right it back to normal when i Restart the app
interesting 
it is a known bug with CG tho
~~thats what I said
~~
known
Ahhh my b
Word "New" appears incorrect?
known bug
known
My Akashi's questline stoped at 12/14 yesterday, and still the same today
are you completing the daily mission required for it?
yes, I do it everyday
disregard that last bit. i read it wrong.
did the hotfix get rid of that academy notification bug?
k i'm a big dumb. you need to do it for 2 weeks not 5 days.
nope
and no it didn't sadly. 
it's not game breaking or in any way affecting gameplay, so it wasn't the priority
Hard mode still broken? Just downloaded the patch and ran two W7 hard modes and got no progress.
same, casey
Oh well
fun..
have you restarted the game and download the latest hotfix?
Yes
Just downloaded the patch 
yes, i just restarted and downloaded the 20mb hotfix
will contact
Ummm, been bothered by this for a few days now. I can't kill one of the cargo ships, my torps just passes through it, I have tried multiple times over a few days with different methods.
I could kill one but then the other would be unhittable.
Does the "Dorm supplies" task still exist?
is this regarding akashi's questline? if yes, it's a known bug, have to wait for a fix from the devs
Nevermind man, I fixed it by aiming lower than usual. Thanks though for giving me an idea. 👍
it's not part of today's hotfix
Oh ok thanks!
Uhh...? Japanse(Oh Chinese, sorry) on Eng version
known
k
Did anyone else have their commission not refresh after the midnight reset as usual?
commissions won't update if you are logged on within 10 minutes of reset
Ah..
you have to run through the remainder to get them back
I found a minor visual bug with the shop,going to include a screenshot in my next post.I already downloaded the latest update,believe the item that has the bug on it was purchased before I updated,if that matters any......Not much else to say,I'm Narrict on Avrora server,EN version,was playing on my phone (LG Stylo 4 running Android OS)......
Did not click the icon or anything,it just looked like that when I opened my shop again
Oh,I guess while I'm here.....My Z23 Sensei quest has been bugged for the past two-three days,it got stuck on a mission to "Sortie and Complete Two Hard Mode Maps" and I do all three hard modes that are given everyday,though I may have done mine today before grabbing that update.It's minor since I have the skin already but I thought I might as well report it,even if someone else may have beat me to it
does it look like that when you restart the game?
Uh,lemme look right quick
and its known, just do w6 and below
Visual bug is known or the other bug?
~~a comma is a pause and a period is a stop,they don't rightly need spaces after
~~
Yes, yes visual bug is still there after I restarted my instance
About the problem with the text in the academy already know?
@mortal oasis I just checked, it is known as well
@next parcel is it like that after a restart?
Alrighty,sorry for the extra trouble
I'm definitely not sure. In my opinion, it was the same yesterday.
i don't see anything wrong.
theyre reporting the text
In fact, it feels like the text in that field looks like it's a low quality image.
Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:
Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues
@median heath can you be more specific?
unless you're talking about directly going after the boss, then it's not a bug
On event maps clearing mode only lets you move without restriction and makes the sirens not follow you
thats because it was old and optimized
old UI did have that problem
@opal burrow really?
yeah, some people reported the same bug in the old UI
I see
z23 sortie and complete 2 hard mode maps is still bugged 
is it reported that en client doesn't give notifications for research commissions? the jp client sends notifications for those

known that names are switching around
Another problem with the text in the field of experience. Still there, in the academy. The text does not fit in the field. And the quality of its display, as if it were a bad quality picture. You can see pixels.
Other interface elements are fine.
has this been reported
untranslated text? yes
can always use search
known bug
can you explain the issue next time
we dislike wasting time with a game of wheres waldo
but its a known bug
Aight thank you for your time
uhm... we have hot fix but the ! mark still at HQ?
Translation
known
I dont see the 3 stars reward at 8-1
@frosty gyro i can prove that jp gets research notifications.
it doesn't happen for en
also this is confirmation it does for cn client as well. at this point i'm sure that for en it's a bug
or it's not added yet
that is why i want to have a report for it. mostly of the ui bugs are minors while this is way more important then most of them
my screen is all white in battle , i dont think thats normal
it's the new normal known bug, restart the game
reboot the game
ok thx
Does anyone know what the problem is when you try to log-in using fb and then your ALforce closes and how to solve?
@late geyser i restarted my phone and then enable and disable developer mode and then login. it worked for me
Okay thx
Hey guys, sorry for reviving this topic but I've tried reinstalling the game 4 times and it still doesn't give me but a black screen
I've downloaded it from QooApp and APKpure before and it worked fine up until the UI update
just curious about the fact i keep getting inaccurate amounts of commander xp, is this just visual bug, do i still get correct xp?
how much ram does ur phone have? @low snow
3 GB
@barren jackal visual bug
I've heard of internet problems being the source of incomplete installment but I triple checked and even used 4G instead of WiFi
@barren jackal it's a visual bug that appears from skipping the animation
and you get max exp
do you have AL stored on SD card or internal memory?
I tried both but currently it's on my SD card memory
put it back in internal memory
I'll try that again
Are you from SEA region by any chance?
I can't access AL from the playstore
I dunno what qualifies to be a SEA region user
I'm downloading it again on the internal storage this time
Please head over to #tech-support and follow the first pinned message
I have bug,ma friend say he see nothing my new portait/border in friend list,oath portait can see.......actualy i using new portait
Can fix together later?
Portraits being incorrect in chat is a known issue. It will be fixed eventually
Wow thanks for info
Quick question, is the flash on the loading screen a visual bug?
@hollow kraken i think not know....
@steep adder Not too sure but we have it reported in case it is. But everyone gets it it seems
@steep adder maybe real flash for sepcial efect loading screen....
Ty for the info!
A number of dorm item names are cut off in the event list.
Some are cut off in the dorm itself, as well as some descriptions.
Playing on English but found some untranslated text here
Known issue w/ the untranslated text

When I swipe from Bismarck to U-73, this happens for a split second.
Known issue but it's been marked as not a bug by the devs
Ohhh i see. It’s quite funny tbh haha
the duke of york skin quotes didn't get fixed
D0 stage has a minor clipping issue with one of the units that spawn in the map.
@buoyant hemlock It's a known issue and it wasn't reported to have been fixed yet
@digital dust Not a bug according to the devs, it's just how the sprites are layered that causes it
Ty for the feedback
Well we have the Failed to Deploy ship noted down, but those errors are almost always caused by a desync so it's mostly client side
Just asking, is there any known way to get rid of <!> in Academy yet?
do you still have z23 missions?
Should've been fixed in the hotfix last night. Restart your client, grab the download if you haven't already, then go to the academy again
nah, I completed it
Huh. It was still around until I fully completed D3 w/ safe threat and 3star. I guess I was imagining it.
Hi i dont know where to write that. On 23.5.19 (patchday) i bought a gempackage for 80 euro. everything was normal and the googleplay payment accepted screen came. after that i got a invalid report, the game froze and i had to restart it. after the restart i had no gems i thought i didnt worked and bought another shipload of gems and everything worked fine. But today i saw on my bankaccount i got chaged 2 times for 2 shiploads of gems.
If you experience a specific technical issue, such as a bug not encountered by others; an issue with a purchase, or a loss of items, please email al.cs@yo-star.com with your UID (it can be found in your in-game profile menu), in-game name, server and issue as well as device brand, model and operating system.
Please do not DM Yostar staff or discord mods about your issues and use e-mail instead.
Please note that the answer may take up to 3-5 work days, so we ask you to be patient.
ok
Those symbols :v
Pretty sure that's a known issue about the guild interface
Actually, no one reported it. If you don't mind @pearl rover can you report it?
!bugreport
Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:
Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues
Okey okey
My apologies on that one
Done
Here are two pictures with a random squished text in the middle of my screen
Hm...any specific way you know that caused it to happen? Or does it seem random?
i already forgot how i did it, but i wanted to add some guns
and it just stays there
Huh, that is odd. And if it persist, I assume a restart fixes it. And from your original screenshot (the one for Belfast and Terror) did those come from activating the bug twice or was it the same instance?
the first time it popped up, i was on terror
it may occur in other places, i think
but i dont know how i got there
Hm...okay. If you happen to find the specific way to reproduce it (as this is the first time it's been brought up) please let us know
Got it
Chinese text in English client
known bug
I don't see it in known bugs but since I logged in after the hotfix which (mercifully) fixed the academy always showing a ! Now my left bar on home always shows one even with every possible project ongoing
Is it because I have a lot of oil? I'm not capped on it
Your canteen is more than likely getting close to full. It'll cause that notification. I believe the range is 100-200 w/in your cap to cause the notification
RIP. Yeah its 3000 cap I'm at 2700 didn't expect it until it was capped ty
It appears at 2700 onwards
Item equipped tooltip doesnt disappear after a few seconds
Restarting the app fixes the problem though
It might be a desync
I think it’s a thing with exp bars in general
Yeah, it's under "Various EXP bars can be dragged"
That's so dumb but I love it
seems like the story "Sixth movement" still has a word "轟" isn't fixed.
After I checked, I think I didn't see this pic.
Yeah, it's known
Ok I got
some text still in chinese hanzi
Yepp, it's known
After this morning's update, subs don't move and attack on maps. They still participate in the actual battles, but even if you lure a Siren onto them they don't weaken it.
Nope
But apparently the game switched that on its own. Wish it wouldn't touch settings.
I made a short video of my tutorial bug, basically at the end of the video it just stays indefinitely at that screen and I can't play the game anymore 😦
Also: I have no idea why I got this tutorial mission all of a sudden when I logged back in
Hm....that is odd. We do have someone w/ a quite similar issue but it's making them build a ship every time they log in like the tutorial. I'll get you issue added to that report though
yeah, that was the one I mentioned in tech Support earlier today
I find this quite harrowing tbh, as I can't play the game and am missing out on the event 😦
Are you on Clearing mode?
No?
You sure you're not on clearing mode? Can you take a quick screenshot of the map prep screen? The one w/ the boss portrait and tells you the 3* requirements
Ok gimmie a minute or so
Um. Text seems a bit odd.
Yeah, the coded text is known
Similar problem to Eo, but not as bad. Just a bit annoying
B3* and oops, yes its on clearing mode, my bad.
is this a bug or am I misunderstanding it?
idk how to change default appearance my saratoga is my secretary and she's ringed
I want to say that sounds like a #gameplay-help question there
It just means that when you chat in the world/guild/etc chat, your boarder will be an Oath boarder for your avatar
you sure? it says I can select a different portrait when I have an oathed ship, and has a bunch of slots for potentially other banners, but I can see no difference in border selection from when I choose an oathed ship vs a non oathed ship
only the basic white one
Portrait frame is the first selection afaik, not the tab you have currently selected
The one w/ the event portrait frame in it
oh this one? alright, I guess it's just confusing that the chat one also mentions portrait and oaths if it doesn't really affect it or open more options
Yeah, it's a little odd that it's displayed in both tabs but 
It's like they are tinkering with it, but there isn't much to work with right now though
That's the debug console. Should be able to hit some form of Back button to make it disappear
You miss the point
When I have to limit break someone for a moment a random ship appear and disappear, named bulin
its just a loading issue, should not persist
Think that's this one: https://trello.com/c/9Qu4VejQ/811-dock-shows-wrong-ships-when-retiring-limit-breaking
User Info: 67529314
System Info: Samsung Galaxy S7, Android 8.0
Frequency: Guaranteed. It always happens no matter what
Perceived Severity: Medium issue that noticeably affects the game experience but can be ignored (e.g., animations not playing correctly)
**H...
Low, Android
Yes that's it
There is an issue I have everytime I launch
Azurlane. Everytime I log in the game force me to construct a ship, it
consume my cubes and its a big problem.
I had already reinstall the game, it does the same when Im playing on
a android emulator on my pc.
Known issue w/ some accounts. Unfortunately as far as we know, we don't know of a workaround
No limit movement in A3???
You more than likely have Clearing Mode activated for the stage. It removes the movement restrictions
known ?
yep
So, I started playing AL a little while ago but I started the Akashi questline I'd say, 3 weeks ago. I'm at the section where I have to do the daily mission "Dorm Supplies" 14 times. It's been about 3 or so days since I've gotten to this point and whenever I refill the food at the dorms, the count never goes up. I'm still at 0/14. I'm not sure what to do. I'm really confused and I do want to get Akashi but if I'm not making progress, I'm worried that for some reason I might be bugged or I'm missing something. if I am bugged, can someone please help me or look into it. i asked some of the people on reddit if this is maybe something i messed up in but one guy said that the mission i have to do got changed and thus, could be bugged.
plz send halp
Unfortunately, seems to be a known bug: https://trello.com/c/JY492FAN/821-dorm-supplies-mission-isnt-counted-for-the-akashis-questline
User Info: 69093397
System Info: Oneplus One, Android 9.0
Frequency: Guaranteed. It always happens no matter what
Perceived Severity: Critical issue that impedes player progress but for which a workaround does NOT exist (e.g., the game always crashes during a ...
Critical, Android
Although it says it's fixed 
oh wow. so i'm not alone. yeah, it isn't fixed. i'll try tomorrow but nothing changed today
Awakening report stuck on screen even during gameplay.
Got ot twice after restarting when trying to spam "back" from the ship's screen
It's not a bug. The symbol is ">" as in GREATER than. Not ">=" greater than or equal to
"Facepalm "
@willow sentinel Hm...seeing as how you got it twice, can you please report it
!bugreport
Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:
Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues
am i dumb or is there supposed to be more text here? it just ends mid sentence.
Nah, there's supposed to be. Can you report, LFire? If you don't mind
Graphic/Interface b/c the text should still be there but it's just too long/too big for the textbox
k
I saw that there was a known bug for missing translations in the guild interface, but is it also known that it's the same for when you want to report a player?
yep
something about the "report player" screen being bugged makes me laugh. idk why
Ah, okie. Do you perhaps know which one of these would be the correct option if I want to report someone for their nickname?
language barrier
I dont, and im lazy to use google translate
but you can report people here
!bugreport
Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:
Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues
option for reporting a player included 
i could tell you if it was in JP but sadly it's in CN.
oooh okie, thanks!
same
I can't find the option for reporting a player asdfghjkl
This suppose to be summer offensive? skin But yamashiro retrofit appears
Did you select her from the retrofit section?
It automatically changes to her retro when i click archive
thats because shes already retrofitted (the one you're looking at currently)
so its going to do that
You'd think it would go to the normal archive and not the retro archive
I would think quite the opposite if she was retrofit in my dock 

if it sent you to her not retrofit, it wouldnt have accurate stats
considering she gets a hull change as well
Although with that in mind they should add the skins on the retrofit too if that is the case
that could be a suggestion
Should it be suggested though Belfast then?
belfast doesnt take suggestions, they are manual 
would have to go through #game-feedback
@umbral quartz
are the wrong pvp rank translations known?
can you send a screenshot? refresh my memory maybe 
should be lieutenant not captain
captain is still on 800 pt mark
this is from wiki
and this one was consistent on old client
well remember thats directly translated iirc

im not sure of the ranks though
I'll see if someone else can comment on that rq
Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:
Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues

add one 

the rank in the badge has always been different
just react with 1⃣ manually 

yea idk how to search 1
its not showing


alright done lol
thats harder than i thought

i was searching for 1
who knew it should be one
anyways posted now

under review
!feedback I'm not sure if other people are having this problem but when i go to Memories to check past events when it's time to show the CG's i get this current Iron Blood CG even though the correct dialogue is in place the picture is always the one where Bithmark is getting blown up instead for example when Yorktown gave her eagle to Enterprise.
if you restart it should turn into a blank image
But if i get the blank image how can i see the CG?
So it won't be fixed?
its a bug so... it will be fixed
i want my loli line...


its hard to read ~~

