#bug-reports
1 messages · Page 84 of 1
its just that its there when i disabled it in main menu and it wasnt like that before new ui 
at least im pretty sure it wasnt there
i just checked my screenshots and it wasnt there in normal battles
which is the option for it?
the option?
and yeah it wasnt there in pvp either
it doesnt appear in sorties I believe
this says to restock my snacks but it directs me to the daily challenge, is this a known bug?
@buoyant hemlock its known, do daily challenge
It appears for like 1 second in sorties on new ui and then dissapears when the battles start
@frosty gyro oh okay, thanks
but for exercises it stays there the whole battle so i think its a bug maybe
apparently im remembering wrong if it wasnt there in the new ui
but I did say report it
yeah ill report it 
Sorry if this is known https://imgur.com/a/egVFokr
but I personally dont know if its a bug
@rocky onyx its known, please check #known-bugs next time 
Okie
Is it just me/Nox or are the "new" tags on equipment minuscule?
Yeah, it's a reported bug
Does it appear in known-bugs-and-feedback? I'dd upvote it if I could find it
I believe it does
Actually it was manually added to the Bug Trello from the Feedback one so it's not there. I'll get it added in one sec here
im all searching new in the channel to see if it is and I forgot everything has “new” in it 
I see a user reported it 2 hours ago (searching for "new equipments")
Yepp, it's a known issue. They put the wrong task
Where's the extra one for the new marker?
let me grab it
Well it scrolls but it's still unreadable. It's known though
I cant find it so it might have been removed, let me look in discord again
ok thought it was my game
no it was just me looking in the pending channel 

Science Rules Mision Task 3/9
Problem:
A Task Is not Same As quest,In Task Is "Resuply snacks in your dorm 3 times"
Actualy that quest is clear daily challenge 3time....
Can fix? So someone cant wrong way
@turbid swan its known but we cant fix it in an instant
Sure thx
Also maybe exit game button with navigation buttun back later fixed or not?
its not a bug 
Trello reference numbers can be updated? Cause it looks like 621 got rolled into 797, or at least the URL redirects into that one
For the "New" indicator card?
anybody had this problem before?
yes someone has had it before
@hollow kraken Yes
ah alright, hope it gets fixed
but it fixed itself
so they didnt report it
just restart the game and you’ll be fine
Dev! WHY THIS MUST HAPPEN!
@honest solar Yeah the card number got updated b/c it was moved across boards (From Feedback --> Bug) so the card number updated as a result of that
@buoyant hemlock Restart your game as that error is usually resolved w/ that
okay...
Is this known?:
When equipping gear that is currently used by another ship, the icon (here Eugen who is currently having the 203) is on the wrong side
Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:
Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues
@hollow kraken have you done it? or should I
Nah, I was asking you to report it if you don't mind
You just need to DM that command to Belfast Bot directly, yepp
this exclamation point won't go away, and there isn't anything new for me to do
or am I missing something obvious?
@prisma tapir maybe ( I don't know since I haven't tested it ) you have to upgrade your lecture hall
It's been there since before I got to level 85, aka when I wasn't even able to upgrade it
It's a known bug
oh
then it's prob known, ye
ah, okie, thanks for letting me know~
Completed both of these missions, it won’t advance or show completed, is this known?
when you finish a research and get a bonus item it says "bouns"
Known bug @dusky stump
ok
@cobalt nebula Hard mode condition bug is known, not sure about the tech box. '
I think the work around is that w6 & lower hard mode counts?
Just opened another box, that worked, I’ll try a W6 tomorrow. Thanks!
its a known bug
oh
do the daily challenge x3
ok
/recovery
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...how to fix bad wording in a bug report? 
I can get it fixed for you lol. What do you wanna fix?
Is "Comfirm" when you hit collect all for your mail a known one already then? Cause it took me a few days to even notice it.
@median slate It is known
The ship owning the gear that should be taken away has its icon on the left gear, instead of the right one
Okie dokie
I think this should do...
squeeze that sentence into the description and remove everything with directions
Done 
thanks boss 🎖

I'm can't seem to get the 2nd achievement for Science Rules. It tells me to resupply snacks in my dorm 3 times. I've done more than that but it remains 0/3.
Oh
I already did the daily challenge today but it didn't count to it.
will tactical training count?
I already did my dailies for today except tactical training.
will that count to it?
Tactical should ideally count as it's a daily mission
ok thanks. I'll try it
@errant idol As in the notification being stuck or the HM attempts from W7 not counting?
HM attempts
For that, we can only wait for a fix for it or you could also do the workaround of doing lower end HM maps such as W6 as they should count
Ok sounds good
Both are known
is the lock/unlock button being bugged on dropped ships known?
yep! known
has the missing translation here been reported already?
Okay
what cutscene is that/what map triggered it?
funny... we have a card for her name being in english, but her text being in chinese
let me check if theres one for her name
there are also cards with both in chinese for me
you mean the dialogue?
the dialogue and name in chinese
Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:
Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues
the one with her name in chinese
should i send all the ones with missing translation?
its fine
we already have the one with everything in chinese, the one with her dialogue in chinese but her name in english as well
do you mean this one?
just report that one, yes 
if its known and I somehow skipped it, our translation assistant will let you know
Is there a bug with comms?
Don't they normally reset the random day comms to 4x of the daily ones?
Think this is my 5th daily comm of the 10 you get daily and I have the other ones taking up space
Uh devs there’s a bug in the new Science Rules! event the mission saying “Resupply snacks in your dorm 3 times” is actually something along the lines of “Complete a daily challenge 3 times”
its a known bug
im not actually sure, but ive only seen it refresh daily ones, can you ask #gameplay-help real quick? @shy raptor
``` Not sure if thats entirely correct though.
I've only had 2 slots to do the 10 daily commissions instead of the 4 I usually have throughout a day, I can provide another screenshot when the 2 comms above finish and file a bug report.
I don't know if this is the right place to ask, but did they say anything about known issues with some of the art still being the CN version since the event update a couple of days ago? because the Atago school skin still shows the CN version for me instead of the JP one, even after the hotfix and I was wondering if that is known or maybe it was always the case and I'm crazy
It's a known issue. It just hasn't been patched yet. But it will be, don't worry
gotcha thank you
anyone else have "!" in the academy but nothing to collect?
its a known bug
Does anyone have a zoomed in screen when logging in? The A and E in Azur Lane is cut out
can you send a screenshot?
@frosty junco Known bug, gotta do daily challenges
Haven’t level these girls’ affinity. Yet they are all 100. After click into them, it will back to normal. Happened twice already to different girls.
Known issue
Kk
I'm not sure to post here or in tech support but I had a billing issue where I purchased gems but they didn't appear in game
Ok
what have you guys done to my wife
Yeah, got another daily resource extraction while I have yesterday's commissions leftover
;-;
@solid finch It's more useful if you explicitly state the problem
the art is like morphed
please state the exact issue next time 
so that we dont have to waste time playing a guessing game 
but the others look fine
what about it is morphed
its different
yea the peaceful days skin
definitely edited
im not sure why her portrait is different, because she doesnt have a censor afaik
oh it has shading
The screen wouldn't close, but it doesn't inhibit anything else

all I can really say is that it might be related to the CN censored portraits being used by accident bug
bug go ahead and report it in case it isnt
!bugreport
Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:
Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues
@frosty junco can you reproduce it?
I'll try
@shy raptor I guess go and report it, im not too sure its a bug, but someone else like restart will decline it or accept it
but this seems like a one time thing
ok i sent
got it
unsure how to reproduce but it'd be an annoying issue, since I only get 2 slots and need 5-10 hours to complete my daily comms as opposed to 3-6
is it known that if you scroll too fast up or down in the dock then the love affinity icon may be applied to the wrong ships?
yep
Seemed to be a one-time or instance issue, I did simular actions, but it didn't reproduce
da heck, kizuna ships still in the limited build pool???
someone opened it later
just mine or also anyone ?
Character Ships Enemies Animation
non boat enemies have rotating hands or half of their body, it happening almost every time
i'll try to get screenshot, it hard to got right timing
get a video instead
not sure if its a bug but in D3 the boss theme plays a little early before the boss even shows up
Is this known? Already did 3 hard mode but didnt clear
@kind solstice known bug
for now it only works with world 6 and below
Shouldn't the AVI stat have an icon of a plane and not a cannon?
I'm not sure if it's here that i must put this but...
@kind sandal its been reported already
https://trello.com/c/G7Qh96kR/712-observer
ok
Heya 😃 So this is my first post here and i apologise if this has already been answered but i have no idea how to find it - i have a minor bug where i always see an exclamation mark (!) over my Academy, as if something were unfinished there. But there is nothing! Is this a bug at all or can it be that i'm missing something? Thanks!
Aah, no known reason?
@oak cape I believe its known, give me a second
also TIL opening spotify and the sims 4 will make my discord laggier than a potato
i dont think the wrong aviation icon is known
only that fp has the anti-air icon
and I own none so I cant test it
reading the report, fair enough
I'd imagine they'd all use the same dialog
its the same for the others 
then vote on it
idk if this goes here, i already have 7 ironblood vanguard fleet ships but when i go to shipyard it keeps showing that i only have 6 ships, why?
;;
I think there is a little spelling mistake on Bismarck's Main screen 3 line. It says "Hut!" instead of "Gut" , the german word for good which would make a lot more sense in this context.
@buoyant hemlock known bug, can be fixed by reinstalling
@frigid helm im not sure its an error, given hut is also a shout for ordering a command, but gut could be a typo since its right next to it
let me check real quick
okay :< brb
its been reported but translation assistant is not available atm @frigid helm
so they havent had a say on it
make sure your account is bound before reinstalling
Alright good to know
Looks like a bad translation
Tried resupplying dorm and nothing happened
its for daily challenge, its a known bug
Forever stuck on loading screens 😐
check pins in #tech-support
@sturdy scroll known
i reinstalled the game and the bug was solved uwu, thanks ❤
Sorry for disturbing, i didn't checked if it was already posted
next time make sure to 
is this known?
can they restart the game? it looks like desync
ah yea, that solved it
Has it been reported that the academy displays an exclamation mark even when there is nothing new?
yes it has
"Resupply dorm snacks 3 times" actually is supposed to be 3 daily missions
Oof sorry
AL keeps crashing on me for no reason, both in emulator and phone 😦
Does anyone know the workaround for the z23 event bug? https://trello.com/c/8iIocz4C
User Info: 201918480
System Info: Android 4.4.2 (NoxPlayer 6.2.8.1)
Frequency: Guaranteed. It always happens no matter what
Perceived Severity: Critical issue that impedes player progress but for which a workaround does NOT exist (e.g., the game always crashes...
1
1
High, Android
Yeah, there is one workaround. You'll need to do a lower end HM map such as W6 or below as W7 is the only one that seems to not count
Thanks ill try that
Yeah this event originally came out when w6 was the latest hard mode
@slender tendon Huh...that's odd. She's showing her oil cost but loses her lvl cap but other ships show lvl cap but lose oil
I'll get that added to our card for that issue as it seems to be an extension of the same problem
idk if this was mentions, but for the Class Z-23 sensei mission, my "sortie and complete 2 hard mode maps" is bugged
You have to do that on world 6 maps or lower.
Well it's known that they're bugged. We know for a fact that W7 doesn't seem to count but maybe some others are as well.
W6 works
w6 and below
is it a known thing that the koln in tactical class is squashed looking?
yes
Why the app suddenly force stop when i was trying to bind the facebook account 🤔
Does loading screen art count as bugs? The color on the left part of Bismarck's cloak is inverted: the black part should be red and the red should be black. If you follow the white line at the bottom of the cloak, it is clear that as long as the cloak is not bi-colored both inside and outside, it is topologically impossible to have what the loading screen art shows right now. Is this a known issue? This really bothers me...
you'd have to talk to the artist personally
im not sure we can even take "art not accurate" as a bug since its all on the artist
yeah I understand. I'll just wait for it to go out of rotation then 😃
is this bug reported already? HQ notice never gone. made me confuse
Yes, it's known
oh ty so much
help me, i cannot complete day 6/10 of the z23 sensei event.
i did run the hard mode times but it is listed uncomplete
(i unlocked the mission before running hard mode)
königsberg looks a bit different today 
@icy loom known bug. temporary workaround is to do HM on W6 or lower
@wanton creek it's known as well, happens when you scrolled too fast
yep, its been reported already
@ember merlin oh nicee
theyre known 
Umm also my login screen had a flash when open my al
known as well
a part of me is saying "No you should not report this bug since it is better not be patched out"
the other part of me is saying "Yes you should not report this bug since it is better not be patched out"
so in conclusion i have no idea why i am even reporting this bug tbh 
can you explain the bug?
look at her lvl and her star
wait she can go past lvl 70 without lb?
copy paste from CN 100% LMFAO
restart, does it do anything
should be reported
let's report all other ships because they cannot 
already known
known

translate pls =)
I’ll dm
"No apologems for you, Shikikan"
can you reproduce it?
I did
Will do
seen this?
we have a card for that but with amagi, one second
Oh ok it fixed itself
the card we have is with washington and saratoga
@raw kraken are you able to scroll on the side?
Yeah
I restarted again and its back, so to make sure I restarted again and its gone again
So it's a frequency of bug I think
!bugreport
Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:
Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues
go ahead and report it
if i found same bug, how to upvote ?
from #known-bugs or Trello ?
ok
Box listed as four items, but only got three
you got 2 copies of the ju-87
Lol, I are stupid
U556 weird sprite in dorm
known bug
Not sure if reported yet or intended, but lecture hall changes one hour before the daily reset, instead of on the reset time
Seems it hasn't accounted for DST yet
yep, in #known-bugs already
hmm where, i dont see it in #known-bugs and-feedback
ok thx for help
Question: Where is the voices for characters, when you have them as Secretary? Saratoga's Hibiscus-scented Idol, does not work anymore for some reason
That skin doesn’t have updated voice lines yet iirc
they arent voiced
Hey so I'm a bit of a night owl and logged about an hour before daily reset time. In the past when I hit daily reset time while playing the game will proceed as normal advancing a day and acting accordingly (giving events new missions/tasks, immediately jumping to give a login bonus, etc). However, this time around it'll go to the monthly login screen and then nothing happens. Nothing is updated, and no new missions/tasks appear. Restarting doesn't seem to do the trick either.
still 30 more minutes to reset
thats because its not reset yet
Oh ok, thanks. Just wanted to make sure my game wasn't frozen in time and report it if it was lol.
it always shows the login screen and event login stuff too 1 hour before reset @craggy wigeon
its kinda pointless but its there

Not sure if anyone else reported this, but on Android EN app Friend Request screen, there's a typo for the "Accpet" button and the next screen after choosing "Reject" the text on the buttons are in Simplified Chinese
Ok, thanks.
I dont like accepting translator assistant cards 
I also noticed the Simplified Chinese text sometimes flash for a brief moment (on the item labels) when switching over to the "Exchange" page under the "BUILD" tab. It only appears for a moment then the proper English text appears
Couldn't seem to screencap at the right moment, so I can't post it here
that should be japanese actually
it's because EN is using a translated version of the Japanese client
for a jp client
Oh… hmmm…
we have a lot of cn errors lol
nothing much we can do about it
actually, all translation errors are chinese
CN hijacked EN translation 
but the quick loading ones are JP
yeah that makes sense
the flash before being changed to EN, those are JP
just the event really is.. chinese base
The friend menu thing was reported a while back: https://trello.com/c/xWVN3end/673-decline-friend-request-translation-issue?menu=filter&filter=bouns
Description: When clicking Decline Friend Request in your friend request tab, the following menu is untranslated
Perceived Severity: The text is still in Japanese
Corrected Translation: I would assume the buttons would be either "Confirm" or "Cancel"
**Discord Fee...
Medium
K
Medals aren’t centered properly. This is on a 12 inch iPad
I got no idea what's going. It's either my emulator or the game.
Using nox, in A2 right after I beat hard 3-4.
I'm not sure if it was reported yet, but right when it reaches 3pm Philippine time (I believe this is the start of the day in international time or something like that), Hard mode trials do not reset and remain zero until you restart the game. I have no picture as I restarted my game before I pictured it.
you're supposed to restart the game
Oh yikes I see.
the sub?
its known
oh ok
please bespecific when reporting a bug thank you 
but im not sure about the special misspelling 
I'll look in a second
Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:
Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues
the mission for the science rules skin is messed up again

it says to conduct tactical training but its supposed to be skill training
tactical training is skill training no? 
clyde goddamit
yea
You guys having the same trouble with
Science rule mission
"Resupply the dorm 3 times" but it sents to Daily
@ember merlin it's supposed to be Tactical Research
Do you daily challenge three times it’s a known bug
tactical training is skill training
I was confused for like 5 hours
The mini task "complete 2 hard modr maps" of Z23 sensei event, i can't complete it after finished 3 times in 7-2 hard map, is it bug reported yet?
yea, it's known. workaround for that is to do HM on W6 or lower
Do world 6 and below.
Ew, so i need to lose some core data for it?
One of Akashi's quests states to complete Maritime attack, which if I remember, is either the escort mission or the beheading operation. Is this a known bug or no?
like 6 
unfortunately...
The names of the daily challenges are wrong so it’s a known bug
Okay then
huh?
known
HQ has a permanent alert sign even when there’s nothing collect.
known too
Hey may I ask something regarding a bug?
https://imgur.com/a/PuKyErk um ... I put them into class at 11:57 and now I can’t seem to find the “end class” button even though the time is still going ?
When I try to oath a ship thats in battle
"She's currently in battle" stays on the screen
even after a restart?
restart fixes it, just wanted to put it up
I used subs and I-19 doesn't show here
there's a down arrow below I-58
ah
Bel~chan exp↑ where?

The text "On commission" on the pre-combat screen is not translated
oh goodness
Hello. I do not have a screenshot unfortunately, but my pvp opponent's Akagi-Chan 's Skill "Crimson God Protection" froze the ships and the bullets on screen, making ending the match impossible.
I disabled both buzzes in the settings, my phone still buzzes on new sr
akagi-chan is bugged atm in pvp
I see. Thank you and sorry for your disturb.
UI element not translated, appear when enhancing this item in the picture.
Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:
Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues
Alright then.
Was this supposed to start again? Am I going to be getting this skin a 2nd time?
yes it was, no you won't
Oh alright
Device still buzzes on new sr
So what do i do now?
just report it for now anyways
15 people from my guild and I are all stuck at an infinite loading screen since yesterday
Don't know if this is a bug but you can move the daily and urgent commission icons freely
uhm... open teck box 4 this happen
Already done that, just wanted to raise awareness that it’s a similar issue for a lot of people with no resolution
@jade lintel known restart game
Is this known too?
someone already posted it but there is no card for it yet 
On the bottom only hood is mentioned
Yeah but i remember it having them all
dm @rocky willow with !feedback @hasty rose
Whatever this one is proly known already
ohhh 🤦
there is no card for it u should report it @buoyant hemlock
I have no idea how to report it
!bugreport
Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:
Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues
!feedback
dm the bot
W8
Restart the game
I cant seem to get the 2nd credit for hard stage, its been like this for 2 days now and I have done my 3x hard map every day
W7H does not count
Should i report it as an AL EN bug?
But there's nothing when you go in
Also nothing when you tap on Z23 to open the event quests
It's a known bug
Ok thx
yep
@foggy dove Thank you
when limit breaking or retiring ships, the ships shown in that slot show a totally different ship and it flashes and the correct ship appears. what im saying is, say I have 1 london dupe and i want to limit break london. the moment i click on the button tto select a ship. a random ship comes up before changing in london a second later.
There is missing a "be". Its proly known already but its at least 3 months old so just in case
is the class z complete 2 hard mode maps bug known yet?
W7H does not count, it's a known bug
W7H?
ahh no wonder
I honestly am not sure
Its been there since i started the game
Sacred Blue Lily
If it is to be with you, then it won't so bad.
Needs an additional be after won't.
If it is to be with you, then it won't be so bad.
Sacred Blue Lily Details
Unable to confirm origin or status.
Alterations to original:
Your expression... exactly the same as ...
Minor Typo, Non-Default Skin, Translation Suggestion
Found it
Also it says i should upload the screenshot to an image sharing website
Which website
Imgur, gyazo, even discord
you can copy links from discord images
execuse me, wtf?
nice one
is it known that when accepting all rewards, in my case all the weekly rewards with the bulins, only the first bulin received pops up and im able to lock her? the other two dont pop up on screen and as such i have to go to the dock to lock them manually
universal bullins and prototype bullins are used for limit breaking so no reason to lock them
While I'm glad you don't need to see that screen every time (why bulins even proc ship acquisition screen is beyond me) - it's still unintended behaviour. Lemme check if it's known
doesn't seem like it, please report it
!bugreport
Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:
Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues
It says “Pick Up” on U-556 but I never got her
known
If anyone noticed the floor is error
known
idk if this has been reported yet but the science rules event no.3 has a mission resuply your dorm 3 times however you have to do daily instead
reported already
oky
tabs in commissions can be moved too
is reporting someone in-game still shows chinese options a known bug ?
Is U-556’s dorm sprite supposed to have her submarine with her?
Hard mode wins doesn't count through z23 mini event
@languid jackal known u need to do w6 or lower hm
Is this untranslated text also been reported?
yes
What about gone two last parts in archive memory of Moonlight overture event?
Already known issue?
@viral lagoon
Ah, ok. Thx.
I can't touch any thing
I was told put this here but saying “pickup” to mean rate up, rate-up, etc is actually wrong in English. This being misused in a sentence once caused confusion and made a few mad thinking fgo was false advertising cuz of it
Please don’t. I even praised azure lane before when it was released for not using this term.
I think the icon of the FP stat is pretty wrong 
Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:
Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues
@barren geode It's known
This mission is not advancing
I did all had mode attempts yesterday and today yet they don't register for the z23 mission
Bug?
Ok, thanks
Hi. I have a bug where my game keeps crashing non-stop. It crashes everytime after battle and sometimes when I try to open something (like missions, build, etc.). How do I fix this?
what is your device?
Android
@uneven spoke I think they meant model of phone not os
not sure if considered big but using the share save image feature no longer shows username lv server etc and has oddly cropped skip in the corner (on iPhone XR also edited bc I forgot she’s banned from server)
she's not banned, you shouldn't have bothered
lolis scare me now
Is it just me or does the text look too small
For the oil I mean
Not really a bug, more of a visual thing
@sly gate please report it via belfast bot
@knotty rock restart your game
@oak frigate general font mismatch and weird scale is known
Ah I see, sorry about that
alright done thanks
p minor but I liked to use that to share ship drops since it had my info on it
Oof
@north flume Redmi A6 if i remember right
@pearl rover reported already
Oh okey
@uneven spoke Even if not ideally - it should be able to run it 
Try reinstalling the game, maybe some files are broken. Make sure your game is bound first.
How does the yostar account option work?
Like do I enter my email, it sends the code and then after I can enter the code somewhere to get my account back?
it asks u an email and sends a code to it. then u just input the code in the game
Ah ok. I hope my internet is faster than 30 minutes
any particular reason why two elite destroyers have different gold cost to limit break?
intended
even chang chung from 3 to 4 stars is only 300?
yes
thats quite the difference between destroyers of the same rarity
My Monarch is not leveling up to 106. Do I need the last 10 dev. level and make her 6 stars for it?
she's gotten pretty stretched
Known bug w/ Koln
@chilly topaz I'd imagine yes but for a concrete answer, #gameplay-help would more than likely be able to provide that
cause I thought PR ships leveling is not affected by dev. level
that a ship could go to 120 w/o any dev level whatsoever
yes, but you still need to use chips
I did, if not it would appear 86k/Max
A user wanted me to relay a bug he wanted to report. Basically a lvl 71 Z36 w/o any limit break in EN server.
I did ask, how did it happen. Apparently "no ideas. I know I was farming, as per usual, then check dorms. I actually noticed that something was wrong but ignored it anyway. Then later PvP made her lv71"
also 🍩
it's known
Did someone report it? I didn't think anyone did
At least I remember it being mentioned
this is a known bug? https://i.imgur.com/VYkatH1.png
No idea if they reported
wrong quest
it was mentioned on pvp channel but thats about i can find
I'll create a card
ok
Ok, restarting game worked for the leveling thing I mentioned. o.o/
til you don't need dev levels to level PR ships, so I shouldnt've stopped leveling Monarch at lvl 80 
It is a bug w/ IJN oaths. It's known though
Thanks
Does anyone here know what to do for the z23 classroom hard modes? is it a legit bug not completing or is it something else other than hard mode completions like above
Known bug, do w6 or lower
on hard mode? or normal
HM
hard mode
Ah so they just copied the event from earlier and now we have W7 hm it wasnt included before 
Well no because w7 worked it before they restarted it 
it was just fine before the ui update
it was patched for w7 hm to work after release
when "rerun" was release, it was bug as it is now
im done 3/3 my hard mode but itsnt finished

Well it took me some time to get there so maybe I just missed it 
@primal radish do w6 or lower hm
chat frame is bugged ?
How so?
err like this for example ? i married to yuki tho ?
dont mind the vhat i write inside the game just test it out
Ah, yeah. There's a known bug w/ Oath frames in chat. It sometimes won't appear on ships you have oath'd and can sometimes appear on ones you don't have oath'd
is this a known grammatical error?
I had to look at that for so long b/c my brain was placing the be automatically But yeah, it's known
ah alright thanks
xD
Are there any other ways to recover your account if the email code expires?
I don't know what it was, but it was everywhere. It closed after reset of game.
@cold oak Known visual glitch. They were still sent out on the commission. Reloading the page or restarting the game should correct it
@marsh wedge Known issue
OK then
Also as a side note, please get a easily taggable username/nickname as per server rules. #460650518247899146 will explain for you
@marsh wedge yes, please do what toaster said. #460650518247899146 7 btw.
Hey hey, so i don't know how to find if a bug i'm about to report is already known or not yet? 😃 Is there a way, or just have to go through all the "known bugs" section?
try using Search feature
How
@kind rover It's been reported but it's been marked as "Not a bug" by the devs. Presumably b/c a reload will fix it
@hallow tapir Yeah, you can use the search function in #known-bugs or also ask here for confirmation
Well it's about that thing where there's always a (!) above my Academy, in HQ section 😃 I'm pretty sure i finished all quests and there's nothing else to be done there, but there is always a (!) above my Academy in HQ.
Thanks bro . You are kind person @hollow kraken
@hallow tapir Ah, yeah. It's a known issue
OK so i think they will work on it and fix it. Thanks to confirm this for me @hollow kraken !!
Hello, is the z23 bug reported ady? I suddenly lost 2000 when I pressed Bismarck's event button
it's Sunday iirc
Not a bug, you can do that every sunday
Please halp. We need money for this event 
are they in any fleets or hard mode comps
@hollow kraken yes, i did before typing here
i backread and learned it happened before. has it been reported?
No, it hasn't. You can report it but regarding getting the coins back, you'd need to contact support
!bugreport
Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:
Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues
to report it. But to contact support, please email al.cs@yo-star.com w/ your in game name, server, UID and issue
Thank you!
@foggy dove No, I don't think I've ever used them for anything
just check
All the way back in World 2 apparently. Looking through it though I see ships in the comps that do get auto-picked
https://imgur.com/a/cYn6IxM why can’t I see the “end class” button even though the time is still going .-.?
there are no classes on sunday
I'd assume the same reason none of the ships loaded into their seats. Restarting client probably fixes it
@vital ridge Could've started it yesterday night but is ending now
i guess is a bug then since in old ui u could end them anytime
I saw a lot of people saying the dorm refill mission wouldn't work but I couldn't find it in the reported bugs.
I put them in class at 11:57 tho ... it wasnt Sunday
@storm shale It is definitely written up. Need to complete daily missions instead.
Before new UI it was possible to end on Sunday
Ah, sorry, ty
@rocky onyx Like I said, It's probably the same reason you don't see any of the ships in their seats. Just restart your client. I can definitely end class right now for the group I added in last night.
Yet I've been doing them and it hasn't progressed
I just restart .-. Still isn’t there
report it
My apologies then, likely need to report it
Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:
Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues
I was told that the "Science Rules" dorm restocking mission was to complete the daily restock missions and yet no progress was made. I submitted the bug report and it was rejected. Where do I go from here?
did you do the daily challenges before or after you got the event task
The message was to do Daily Missions, not restock dorm
I got the weekly done as well today
I thought they said restocking missions as in daily mission because you get items from it
kind of like a personal restock
The daily dorm restock or daily missions in general because I've done a few daily missions today already and nothing has progressed
these daily missions
not sorties
I've done all daily missions for 2 days straight bow and it hasnt done anything
not daily tasks, daily missions
Can you take a screenshot of your daily mission screen? Like the one above
Yup, just a sec
I have 7 of them
I wonder if Z36, as a new ship, hasn't been made able to count for that condition yet
Known issue w/ Roon. We've got a report for it but supposedly a reinstall will solve it. If you do wanna try that, be sure to bind your account first. You could also try a file repair as well
Ok so I didn't do the tactical training ones yet today, are those it?
Got it @hollow kraken
Any of the four daily missions should count
So it looks like the tactical training counts towards and not the others. Could it be because I do them in the early morning?
How do you repair your file? Or it’s a PC thing
@storm shale its only those missions, daily tasks/quests arent it
and if you did happen to do them before you got the event task, it wouldn’t count unfortunately
@granite bough in settings there is a repair files button 
in game
Yes but there are 4 different missions available, the book one, the tech box one, the wisdom chip one and the part one
I was saying one the wisdom chip one gave me progress
and only 1 of them counts?
Yes
I mean I wouldn't be surprised if there was some weird bug with them not working on sundays when all are available...
that cant be right 
it’d impede users under level 60 
Sorry be such a bother I was just frustrated
is there any way even to reproduce bugs like this as you need pretty specific conditions
and you can't really just go back in the missions either 
if the devs cant reproduce anything then its labelled as not a bug
Hey i just noticed that the report Menu is in Japanese, is it a known bug if not how do i report it ?
it is known
great to know
I'll try and see if a friend of mine has had the same bug, if so I'll have him join the channel
@storm shale its okay, we wouldn’t be here if we werent willing to deal with all sorts of emotions and people 
:D
HQ-academy bugged? The notification exclamation is not disappearing
^got that as well
It's very much a known bug.
Jeesh, so many bug-related threads here, my bad
well this is a bug report channel 
@frosty gyro I’m reinstalling game to see if work with the roon problem
it should work
The HQ-Academy bug is really annoying
we know
Pls fix
asking us to fix it wont make us fix it faster you know 
Nice
staff arent in office right now
Is that bug the reason the notification is stuck?
yes
Cool, thanks
@frosty gyro it works!
good to hear 
I presume this is a known bug
I though so
the new ship page says lAUNCHEDhttps://media.discordapp.net/attachments/479676955411873802/582248569239764995/Screenshot_2019-05-26-12-11-22.png
I cant see 
Looks more like IANCHEO to me but yeah looks like a mistake either way
top left corner above the turret
on top left, assumedly "New ship was launched"
yes it is known, Int mentioned this even before we got the update iirc 
are cut off skill descriptions a known thing?
well, I've only found this one to be cut off so far (belfast)
and washington's seems to be longer but it's complete there (except the dot at the end)
known
Prefix Command: Target
Does not stack with the same skill.
Not inclusive with Command skills, as it doesn't consider same stat different target buff skills. Adjustment.
Does not stack with Prefix Command skills.
Ex Barrage: ShipName #
Name should be adjusted to All...
i might be wrong, but i dont think thats the right icon there
alrighty then
It's probably not the worst problem in the game but after searching for a skins to buy on EN, I've noticed that few of them are actually CN versions of them. The one I've noticed are Atago's school girl skin and Cygnet swimsuit skin, I dunno if it was intended or if it's a bug.
It's a known problem
Oh ok, I've actually searched in the known-bugs but didn't see it, must have missed it.
very farback
Think it's this one: https://trello.com/c/0ViRNUS0/683-skinsand-sometimes-chibis-using-cn-assets
For (what seems like) all skins that have a CN censored version, they use the censored version for the skin and/or the preview CG and chibi.
Attached are the examples of Urakaze, Cygent, Prince of Wales, and Atago but there might be more skins that have this problem.
Medium
Yeah, that's probably the one, thanks
has this bug been reported?
let me ask
bc I know we know about it, but im not sure we have a card for it
sure
Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:
Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues
The "Resupply dorm 3 times" is bugged, it's actually "complete 3 daily challenges"
Known issue
👍
so i had an interesting bug where the dorm room and academy screen choice to go either one would bug out and get stuck on the screen unless you restarted the app
i did it again
Yeah, it's a known issue. As well, do you happen to know any specific thing you did to trigger that happening?
Isn't that exiting Notice screen too quickly? 
or just switching too fast I guess
O wait, I guess that's different issue 
Ignore me
Well, for me. When I was inspecting my secretary ship just for a moment then clicked the HQ button to go my dorm room
it got stuck on the background for all places i went
till i restarted the app of course
Hm...got it. Thank you for the info 
Oh and If you keep repeating it, eventually the menu buttons from the home page eventually become permanently available everywhere. In this example I was able to click a invisible HQ button that prompted the menu to pop up again (of course, restarting the app fixes it)

Where is that at? 
so cropped cant tell, I assume guild msg
guild > manage
i cant finish the science mission event
oh wait it was my devices fault
nvm false alarm 
was disconnected
i didn work this morning
so iwas trying again and thought its still bugging
So apparently the Z23 mission didn't keep the notification for the academy now
Or at least it isn't the direct cause of it now
well, its known that the notif is there, but we never said it came directly from Z23, but that we believe it could be 
Yeah just had to confirm it though to makes sure it wasn't Nimi there
found me some untranslated text. (couldn't find if it's been reported yet or not.)
and another. 
Yeah, the match doesn't end the moment you kill the boss. There's like a 0.5 to 1 second window where you can still take damage during the boss' death animation. The timer still counts down, albeit in slow motion, as the boss is dying.
is it supposed to be possible that only part of your fleet gets stuck in the black hole
probably not as my whole fleet always gets stuck in it.
ill try to get a recording of it then 
Perhaps if it's the back of your vanguard that gets caught and not the lead shipgirl, then maybe.
from what i've seen no other boss has a black hole attack 
is this a Bug or a Feature?
she walk with her Sub
It's really an issue of bad luck as being killed like that only happens if you're at practically zero health and are taking damage at the exact same time as the boss gets killed.
@honest spade #known-bugs
@ember merlin thanks
@ember merlin For part of fleet being in black hole: Just wanted to share I've had it happen as well
Did the game bugged out just now?
I was finalizing my special build, had more than 2000 gold from the z23 costume dupe
After i clicked confirm on the build (2cubes 1500 gold) the game just didn't proceed to order tab
Game went into connecting and i can't press anything on the home screen, waited several minutes and it's still connecting
I force closed my game
Open it up again, managed to login, then on home screen another connecting and was stuck
Force close again, login successful
Didn't count how many times it get stuck
After the connecting screen is no more, i am left with less than 200 gold, and i don't see my build in order tab
What's going on?
Sounds like possibly a bad mix of multiple issues
Z23 Gold missing: https://trello.com/c/Iibbm9kN/815-gold-acquired-from-z23-event-mission-may-be-lost
And there's been some issues with connecting to the servers from some parts of the world, to the extent that VPNs have been suggested for some users if they're having connection problems
User Info: 201474482
System Info: Asus Max Pro M1, Android 8.1
Frequency: Randomly. I'm not sure why it happens
Perceived Severity: Medium issue that noticeably affects the game experience but can be ignored (e.g., animations not playing correctly)
**How to Re...
Medium, Android
yes its been reported
I don't know if this is a bug, but Repair Tools don't seem to work on Bismarck. I have them equipped, but I don't see her life ever tick up. I have a Hood right beside her with her own Toolbox and you can clearly see her life tick up every 15 seconds but Bismarck's does not. Screenshot for gear reference:
Game often crashed on iphone 5s
I seem to have resolution issues with tablet (Android) is this the right place to ask about it?
Cant log in to lexington as of now
check out the pins in #tech-support
I can not pass the task
Is this a game bug?
@spare mirage Known bug
@tacit raven Gotta do w6 or under, world 7 doesn't count
it's bugged w7 hm doesn't work, need to w6 or lower
thank
anyone have connection issue on data only?
I feel like there is a bug server side that messed up some isp and psp connections
All happened after update
contact tech support if you have question
The commission notification didn't dissappear automatically after renew the commission... Lol I think there's two but nothing...
which notification, the sidebar?
Its name sidebar? The notification after quit the game/while not opening the game, that notification.
Oh, not the notification inside the game.
I usually do just commission and out immediately.. When I got that notification..
so you canceled a commission but still got the notification for it?
No, i finished it, and renew it. but the notification still there when I quit the game. I think there new commission done, when I open the game again, its actually the commission before.. XD
these?
The 3rd stage of science rules event that has the task to resupply snacks in the dorm is broken
@cursive cliff do daily challenge 3x instead, its a known bug for the wrong text 
Oh
Quite different from mine but i think that is... @frosty gyro
same thing
thats not a bug per se
thats just the phone holding notifications
mine date all the way until tuesday
they’d have to be manually removed
it might be a phone setting, or a battery saving setting
Lol.. I see. Its actually deleted automatically before so I thought its a bug. Thankyou. 
yeah on other apps they delete when I open it, and on apps like games, they tend to never go away unless I delete them
That's interesting. For AL, they disappear if I open & then leave the app (even via minimizing it / returning to home screen)
well as I said, it might be a phone or battery setting
And here i thought finally found a bug worth of extermination.. XD
it seems very device specific
Has this been reported?




