#bug-reports
1 messages · Page 82 of 1
has it been reported that the strategy tab on the right side in a map re-opens itself after every sortie?
i couldn't find anything in the known bugs chat
It's been noted down. We're not sure if it's a bug or if we just need to put it as feedback to stay closed
ah ok, thanks
When I try to use the dorm the game crashes after a few seconds. People on reddit mentioned they were having the same issue and we’re not sure if it’s the game or iOS. They were using iPhone 6 and 6s and I’m using 5s.
It's a known, reported issue w/ low RAM count phones (which includes all those models of the iPhone). Unfortunately there's no workaround for it but the devs have been informed
Thank you
Not sure if this is a bug or it was just reset ... I’m sure I finished it days ago and it’s at 1/10 now 0_o https://imgur.com/a/Vozzxt2
Intended
Ah ok nvm
Submarine icon doesn't show up sometimes
Z23 Sensei was reset because the event accidentally poofed after Sunday maintenance
@brazen adder are you in hunting range? Do your subs have ammo?
@brazen adder It's a known issue 
Yes and I'm in the event
Oh, my bad
Thanks
Also for some reason the notification for game updates won't go away in the main menu
On a more low priority bug
Is it expected for ship names to be re-renamed after you retrofit them on non-modernization nodes?
Eg
- Retrofit modernization node (which changes de name to "Z23 (Retrofit)" or alike)
- Rename your ship
- Upgrade a retrofit node (Torpedo node lvl1 to lvl2 in my case)
- Your ship is now named "Z23 (Retrofit)" or alike again, but you can't rename until next month.
I think this just happened to me, but I can't verify as I cant change the name atm lol
Hm...I don't believe we've ever had that brought up
If you remember and become sure that your ship got renamed, you can go ahead and report it
!bugreport
Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:
Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues
ah...
I just opened the game again and her name is back to normal...
Well that's amusing.
eh... Ill check again on the next retrofit I do.
Ill take screenshots.
Thanks 😅
No problem at all
Just let us know if you still get the bug (and also have it persist through a restart)
Is this vertical flip bug new or pretty well documented haha
Not that I mind too much
It's known but we're not completely sure if it's a bug or just how the game is. But it's known
It’s actually pretty cool
So I wanted to check on the limited build section for raising drop rates and the only thing that shows is a blank screen. Is anyone else experiencing this problem?
@past python Can you post some screenshots just for reference?
I’m not gonna bite a ban or anything playing like this am I
No, you're fine lol
Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:
Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues
And as well on top of the report, I'd say go ahead and contact customer support regarding it as they might need to manually look at it
Their contact info is al.cs@yo-star.com and please include your in game name, UID, and server
Did the requirements for C3 change or something? Before it was battleships now it’s bsttlecruisers
C3
Change in the last few hours or something?
@red marsh Okay, can you do this please. Take a screenshot of the requirements w/ clearing mode on and then w/ it off
@nova jasper like around 30 mins ago
@hollow kraken k gimme sec
Top w/ clearing mode
Without*
W/ clearing

Same thing for C3 it seems
Oh didn't see the correction, oops. But it's still odd that the ship requirement changes
in theory
so maybe that's the problem?
it supposed to be easier, but on C2 it's swapped?
anyway, I'll update existing card

its shows japanese/chinese text when i click on player in worldchat (EN server)
or should we make it 2 separate ones?
should be reported already
Eh, I feel like they're close enough to put onto the same one
yep its known @neat swift
ok
Apologies if this is known, C3 clear mode is lowering my stats while raising the requirement. Despite changing fleet the numbers don’t move. (Also I might not be explaining it well) 
could you please take a screenshot with and without clearing mode?
Sure thing
So it’s not just me 
@north flume ye that’s my problem too. Just couldn’t word it right 
well, more like you got confused which screenshot is with or without it 
it's fine
anyway, thx 
https://cdn.discordapp.com/attachments/414132037339971604/581210207200215061/unknown.png
Not sure if this has been reported or is even a bug but the Priority ship unlock screen has a text overlapping issue
known
Aight sorry gamer
has this been reported? https://puu.sh/DwlxG/c2ef4656e0.png
yes! 
👌
I was messing around and only stats from fleet 2 are effecting the requirements @north flume also sorry for the @
does this happen to anyone else?
@frosty gyro i tried it doesn't work
/techsupport
If you experience a specific technical issue, such as a bug not encountered by others; an issue with a purchase, or a loss of items, please email al.cs@yo-star.com with your UID (it can be found in your in-game profile menu), in-game name, server and issue as well as device brand, model and operating system.
Please do not DM Yostar staff or discord mods about your issues and use e-mail instead.
Please note that the answer may take up to 3-5 work days, so we ask you to be patient.
contact cs then 
ok
Excuse me, is that bug reported yet?
Why does bisko crit everytime but it says on her skill it only crits on the first salvo?
@pulsar kindle It's known
@viscid wadi Probably just from RNG. It's not like she CANT crit after her first
This is a bug right?
Yepp it is. It's been reported though
kk
In addition, all oathed IJN ships have no words in their books of vows, unlike certificate of marriage, are these bugs too?
ive seen words in their book of vows
Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:
Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues
Okay, thank you, i'll report it

is there another exclamation mark bug, but this one is the academy? It gives notification when there is nothing completed
there is another yes
This one is supposedly caused by Z23 but no confirmation on that
i didn't have this before update so might be that
Theres chinese text in player info
From the chat pop-up? If so, it's known
And also in the guild, where i go to kick a member
Yepp, known as well
It has already been reported I see
There is always a "!" On may HQ/Academy
known
So, I unlocked clearing mode for C3. I am now unable to take 3 BC with me on Fleet 1 - it only lets me add 2 BC. Sometimes when I add the 3rd BC it replaces one of the others already added but the 3rd slot stays empty https://cdn.discordapp.com/attachments/535525565436788747/581255428948754453/unknown.png
Also after unlocking clearing mode for C3 i got issues with C1
I prepare this sortie screen https://cdn.discordapp.com/attachments/535525565436788747/581256026540605440/unknown.png
but when i hit go i end up with just fleet 2 and the subs on the map https://cdn.discordapp.com/attachments/535525565436788747/581256151920934912/unknown.png
fleet 1 did not launch
when i go back to the sortie screen, Nagato got removed from the fleet 1
uh, this bug report
User Info: 202249814
System Info: NoxPlayer 6.2.3.1 Android 4.4.2
Frequency: Guaranteed. It always happens no matter what
Perceived Severity: Major issue that impedes player progress but for which a workaround exists (e.g., performing very specific actions cra...
High, Android
Isn't this supposed to be the C3 one?
You guys forgot to translate this
Known issue
What's wrong w/ it?
The names on the actual cards are incorrect
it's a known issue
Yeah, pretty much. And no worries 
its known
Hello, here is Bug ( ! ) in Academy Button,when i tap academy nothing ( ! )
known bug
yep
its in #known-bugs already
Oawh..

is it intended that when clearing mode for the event is turned on the ship locks changes?
Battleship/heavy cruiser lock in C3 turned into battlecruiser/heavy cruiser lock
More than likely not (as well as the requirement numbers increase a little) so it's been reported
China language ?
It's a known issue
z23 questline reset LMAO
Not a bug. Since it was bugged out from the UI patch, they had to reset it to get it put back into the game

Hi guys, im not sure if a bug for just me, but my screen randomly started turning white on battles during the A3 battles https://puu.sh/DwqjG/6e6b0d7203.jpg
Sorry if this was already reported.
Unfortunately it can happen. It's not really know too well what causes it besides a possible desync. But a restart should fix it

so whenever I clear a fleet in the event maps (only done those maps so far), after I get sent back to the map screen, it's always flush left instead of centered on the fleet I cleared with, is this known?
not even sure what it would be called
Yes, it's been reported
Any1 having issues with logging in again?
This is for Washington Server, not sure if this is a thing for everyone in that server
Because I can't log in that's for sure
tried using other connection method? (i.e. WiFi, VPN)
User Info: 269595478
System Info: Iphone 7, newest IOS
Frequency: Guaranteed. It always happens no matter what
Perceived Severity: Medium issue that noticeably affects the game experience but can be ignored (e.g., animations not playing correctly)
**How to Rep...
iOS, Medium, Popular
Tried every connection and the server just says that of what I sent
Is this a known bug? I finished the event
yep that's it basically
@buoyant hemlock go to #tech-support for that. they'll help you.
@warped panther that is known
okie thank
Don't know if this is a bug or if it was already reported, but this is the third time that I get stuck trying to kill the boss of the submarine, because she simply disappears after half a second even though I have both a radar and Chaser skill, additionally, bomb ships get stuck at the middle of the screen when that happens too
happened to me too
Yeah, it's a known bug. It's been reported
Ah ok ty, I thought I was sucking at it for a moment lol
map c2 event, commander lv 83, mob lv 71-73, get 9 exp only with 4 girls, is this an expected behaviour please?
ok ty (bow)
@worthy moth what is the problem here?
Tried to add someone, have 3/5 slots filled. Can't add anyone
Hmm. After clicking login the first time, the game reloads to the original page again
Might have sth to do with the inability to login
Though this is most likely related to my other issue
Startup page > server selection > startup page again > server selection again > continuous loading
@fading summit and you tried using different connection method?
@worthy moth try restarting the game
Still the same. It's most likely related to my other issue, though gotta wait on that
oh, you're the one who said you somehow losing ships, are you?
Yup. Account basically treated as new, and building new ships sometimes replaces my old ships
Do you know average time it takes to hear back from support?
3-5 working days
Alright, hope it gets resolved in a few days. Else I'm gonna miss out on akashi skin :(
so i've been doing SOS missions ever since day 1 of submarine system, 'cuase i want to build some nice subs for future content
and just finished my last SOS of today, 7th i think, and SOS submarine boss have multiple bugs :c
has anyone reported the clearing mode not working on the event hardmode?
@balmy mason Yes, it's a known issue. Unfortunately we can't say much besides wait for the devs to fix it
@vocal vigil What are you referring to specifically?
yeah, vanguard doesn't fire any depth chargers vs the boss at all, using sonar and projector on vanguard
so i have met the clearing mode prereqs (threat safe, 3 stars) on c-2 and when i activate clearing mode it doesn't do anything to the map, the map just boots up like it would without clearing mode @hollow kraken
only Chaser skill makes the vanguard fire their charges ONCE when you activate it which makes it very hard to defeat boss before the time for S rank runs out
@vocal vigil Hm...what part of clearing mode? Are you referring to being able to go straight to the boss?
it only started today for me, yesterday SOS bosses were still normal
yes
event maps behave differently from non-event hard maps
@balmy mason Yeah, maintenance broke them
@vocal vigil That's for hard mode non-event maps only
@vocal vigil
ohhhhh
it's written in game info
The update turn off the ! On notification board... But turn on the ! On hq tab .... Reeeeeee
Thou am art
@bronze cypress Known issue. More than likely due to Z23
@ruby raft Known issue
I know... I just want to point out the irony xD
No clue if this is a bug or a feature. But for some reason after a battle the camera is automatically focused on the spawn position. This never was before and im fairly sure this just got introduced in the Bismarck patch.
Yeah, we've got it reported as a bug for now. B/c it really doesn't seem intended
Ah it was already reported?
idk if this is a bug, but apparently clearing mode reqs for C3 are higher/different from the original requirements for C3 fleet composition
@desert monolith Yepp
it is
@upper wagon More than likely a bug. It's been reported as well
kk ty
@hollow kraken well seems like more people notice small details XD
It's always the smallest things 
Maybe this is also not intended then.
You can zoom way farther then before the last patch
Oh. That's...actually hilarious!!
That was due to the fact that people were saying you couldn't scroll to the right before
is there a bug where there's always the exclamation point on academy even though nothing is available to upgrade or anything
I guess they wanted to give people the freedom they wanted
yes
it was something like this before
aight tnx for confirming
Maybe this is connected to the spawn focus thingy tho
since the centering is off
there are hidden contents on the off-centered maps
Hm...it might be connected. But I can't say for sure 
But since we already have a report for the right side of the map, I'll get it updated w/ your screenshot 
Update: works on wifi. Not on mobile.
Then it's the carrier's issue
The academy notice bug is reported?
Yes it is. More than likely due to Z23 if you haven't completed her reactivation yet
Was working fine before the patch though :/ not sure what borked it
Yepp, it is
Is anyone having submarine mission bug? My Anti-sub CL and DD will just stop throwing their depth charges after around 1 min, unless they updated depth charges to have ammo?
Yeah, it's a known issue
Have this been reported yet?
Yep
Alrighty
Guestion. I already have Philosophy Sensei for Z23. But for some reason, the progress has restarted, all over again
intended
It's not a bug. It was reactivated due to a bug that caused it to disappear
They accidentally removed it early with the new ui
@buoyant hemlock they accidently ended the mission so they reactivated it.
So it reset the progress
So, can you do it over, just for the hell of it?
And will you still get the drop, or not?
Yepp, you can do it again. You won't get the skin, but get some gold instead
How much?
I believe around 2k(but don't quote me on that). But for further questions such as this, they'd be better directed at #gameplay-help 
Visual bug that happens when u go to event from story HM
Login is looping and unable to log into the game Im currently using mobile Data
restart the game .. happened to me earlier today
I’ve done it..... 5 times already will try one more time, I really want to keep trying for Kaga
tried a vpn?
Whats VPN
virtual private network
it hides your ip and pretends you’re somewhere else in the world
@minor arch are you able to login to other servers?
(also, next time go to #tech-support )
why my HQ always show a clear progress notice ?
sometimes make surprized
What about my graphic bug?
my fleet stop throw the bomb in sub mission
I don't remember Köln being quite this thicc
@broken bay what's the bug? can you elaborate?
@blazing rover Known issue
@cinder basin Known issue
thank you
👌
The writing of the event name doesn’t fit in the box
Oh,that's known. It's just too long/too big to fit in it. It'll just need some reformatting
Only happens when u go to event stage while in HM
Fixes itself when u switch between HM and NM
Oh wait...you're right. It does correct itself when you go back to normal 
Hm...I'll bring it up
has this been reported yet? weird graphic for priority rarity
Yepp it has
Im not sure which but im unable to obtain 1 of the healing cat's paws needed for akashi questline. Ive re clicked on every one and gotten no messages from any of them but still only have 10.
might be a question for #gameplay-help
if you dont find another even with help
then its considered a bug, which would be the right plave here
Ive checked with help and got referred here 😦
Are you sure you collected all 11 of the paws? Double check their locations on the wiki and check all locations just to be sure you didn't miss one
I did. A friend suggested reloading my game. When game booted back in it suddenly said i had a completed mission. Im guessing it just didnt take that id found one of the paws?
Hm...very possible. But hey, if it's fixed, that's all good 
something else happened here, visual bug... seems like something went up with the lazy loading of the android list, I've seen this happen in other apps too lol
I think I scrolled too fast or something
Yeah, it's a known issue
Thanks
scrolling even as fast as a wheelchair can cause the list to bug out 
I can't seem to connect to the server. I can log in but will load for a long time before getting the message "Connection Lost". Does this mean my account is lost?
No, it just means you're having a connection issue. Try a different network (Wi-Fi/Mobile Data) and also possibly a VPN. But for further questions regarding the network error, please direct them to #tech-support
Not sure if this is known (nor does it matter too much
) but the commission start button says completed despite the fact that the commission isn't completed.
Yeah, it's a known issue. It unfortunately got mistranslated in the UI update 
Well it's been reported. It just hasn't been fixed yet
Random fact I just noticed, it seems like it's only on Android as well 
android is always having issues toaster 
everything not meant to happen, happens on android 

I actually havent noticed this one, im going to look at it now and feel cool
I feel cool now
Bisko still hasn't found anything in the dorm yet... Can't really recreate that bug at this point
Well I've got mine sitting in there as well so I'll keep an eye out as well. whenever she finally feels like being helpful
Has this been reported?
too many times to count, yes
Kk
so i bought a bunch of the research packs from a couple weeks ago and left them in mail cause i had too many coins at the time. today i opened one and did not receive anything from it.
/techsupport
If you experience a specific technical issue, such as a bug not encountered by others; an issue with a purchase, or a loss of items, please email al.cs@yo-star.com with your UID (it can be found in your in-game profile menu), in-game name, server and issue as well as device brand, model and operating system.
Please do not DM Yostar staff or discord mods about your issues and use e-mail instead.
Please note that the answer may take up to 3-5 work days, so we ask you to be patient.
Contact support if they don't appear after a restart
Ok thanks 

Let me try
~~wow me.. jumping the gun 🗞 ~~
We have that reported but we dont have anyway to specifically replicate it yet
maybe sas will find out 
oh i saw something like that too, think it was turning off phone/suspending app with it up
I can't
All i did was click HQ>Dorm then the Academy and Dorm selection popped up
That actually happened to me too but I didn't really pay attention back then so not sure how it happened 
the one on second screenshot
Hm...maybe clicking too fast or something. But who knows 
It's okay now
it's probably connected to that white screen people keep getting
idk if this helps, but the one time I get that white screen is when I was tapping on tech box, but there's another skin of me that's tapping on another part of the screen, and the error happens
generic enemy ship status bars seem to start with the ship name out of the scrollable area
so it shows blank, then slowly something like Norfolk scrolls into view
The last memory of prologue it turns the image in white and stais like this 
Hey guys am i the only having trouble joining the servers?
@barren geode its known and being reported right now
@fallow field might be better off in #tech-support
Ok
Hard mode ship restrictions change when enabling clearing mode on C3, Battleship changes to Battlecruiser.
Known and reported. Not sure if intended or not
Not sure if someone reported it before, but is that just me or is that GUI bug that teacher picture look kinda wrongly sized? :o
I kinda remember it somehoe skinny or so idk whoops
Somehow*
both are known
Oh sorry then
Okii i keep on mind ^^
After finishing a battle and before the map finishes loading you can see that the timer in the top right is untranslated
Hmmmmmmm
On my android phone i can spam the dorm button to fill in food x, on my ipad i can only press the button once like every 0.5seconds
@cloud stratus you can hold down the food button to rapid fill
Good to know thanks
Actually I think the screen flickering when the L2D animation kicks in though on the title screen
im having this issue where i have an alert in the academy area and i have nothing to complete?
is a bug, its known
oh, ok thx
It's most likely the Z23 missions reactivated @tardy elbow
red spy in the base 
already known 
@frosty gyro no I tried Sandy and Washington
Does anyone else have the left and right sides of every loading screen cut off (and possibly a bit of the top and bottom as well)?
yes, known bug
Oil cost where?
I think it shouldn't look like that :/
yeah its been.. noted..
Sorry then
its known'
What the hell is with this notification
its believed to be from Z23
No
what
Up until yesterday it was on mail
I can't headpat the shopgirl anymore. it still works with akashi but not the other one who's name is escaping my grasp
I want to say it's Z23 since all her missions are all at once now
@slender shuttle Shiranui?
yah her
Oh wow, she hates us patting her now 
Yeah I missed it
probably a bug? but i'm not too sure since I've never seen it before. vanguard main guns stop firing and the jihad boats stop in the middle of the screen. depth charges from yukikaze don't proc even after chases uses her asw skill
where is this?
ive gotten it at 9-5 and 8-5 already today

sos missions
i tried using radar + depth charges with ykkz as well but the same thing happens
since no one replied earlier
is the untranslated timer in the top right known?
https://media.discordapp.net/attachments/468804420801527810/581342113334165504/image0.png?width=1179&height=663
I asked for more information from the team for that one
St.Louis?
because I cannot reproduce it @ember merlin and I believe it might be a faulty file
oh 
I see st louis
@valid path can you try restarting the app?
That screen pops up after a fight for me, but it's translated under normal instances
@gleaming bridge does it stop mid battle?
ok
yes. happens after i reach the boss stage and the initial airstrike from chaser
might be a bug with chaser, not too sure. didnt get to test without her 
ah its been reported already appearantly
oh 
User Info: 67165758
System Info: Mi A1, Android 9
Frequency: Guaranteed. It always happens no matter what
Perceived Severity: Minor issue that does not impact core game experience (e.g., misformatted graphics or poorly translated text)
How to Reproduce: SO...
High, Android
my bad must have missed the report 
Display bug. I used 3 of my tries but still shows i have 1 more try
idk if this was reported but the date overlaps the message body
seems new, let me check
has it been reported that on maps with dual bosses they don't show the second boss in a smaller icon anymore
is the bug where you can't headpat shiranui in the shop known yet? This is a most pressing issue.
@buoyant hemlock hasnt been reported, can you report it?
you do it

I don't wanna touch that icky maido
Excuse me, and correct me if i wrong, the armorbreak debuff from AP shell has duration, doesn't it?
she's evil
fair enough
it should show the other boss in a small icon underneath the main boss right
it used to before UI update at least
@alpine vessel dont know if thats a bug or not, can you report it so we can have it linger for now?
how do i report
!bugreport
Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:
Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues
I have the color but cant be used, why?
@exotic zealot its color coded, you have to fill it in corresponding to the letter color
Because i saw this debuff wore off when i attacked heavy-armored ship with AP-shell BB gun (last for a short time, about 5 seconds i think)
@slender shuttle can you report it?
ill try
@frosty gyro thx
wow the c3 bug is annoying
@pulsar kindle I dont actually know, can you check in with #gameplay-help ?
Okay, i'll try asking in this channel 1st, anyway thank you.
Ah it's not a bug, thanks @frosty gyro
i just got told its not a bug. this has become the worst update now. excuse me while i go cry at no longer being able to pat shiranui.
I saw 
its still showing up on another device 
Shiranui hates being headpatted now
oh you meant that very tiny cut of it?
thats the base screen in a sense
sometimes in normal maps you'll see a joystick pop up and the zuikaku/shoukaku event total on the side
Maneuverability spelt wrong.
Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:
Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues
isnt that technically an alternate way of spelling it
it looks kind of pretentious but
https://dictionary.cambridge.org/us/dictionary/english/manoeuvrability

@elder forge you can abort it by using !abort since its probably not a bug
It's the British spelling for that
It's like how color is spelled colour in a sense 
help
can't login
already tried reinstalling but still got this error
and vera turned into just vra
Yep
@wide lotus #tech-support
z-23 event again doesn't advance with w7hm like when it was implemented 1st time
@frosty gyro thanks
I was coming to say that @vital ridge
Doing W6 tomorrow would work if they don't fix it?
W I D E K Ö L I N
known
K jms
it should since w7hm wasn't in game when z23 event was 1st released
I'll try it tomorrow if no fix, Ty!
was this reported yet? the cn text
yes
ok
known
Ok
is this a known bug?
Something weird with z23 again
portraits mixing up are known
When I click on the twitter button on the menu the game crashes
my message took a while too
Did 2 hm map, no progress... How do i get rid of ! Curse nao ;.;
When i scroll down i see no one under rank 77, and there are some persons having a same rank. Is this a bug? 
@quaint lily #tech-support
@frosty gyro oh OK... Well both ways were used in the dialogue (maneuverability was used later on) so not sure which wording you guys wanted to keep.
is that jp 
judging by the stars, they might be different
but we cant take reports from other clients regardless
@timber coyote people with same ranks should have same scores
oh okay, thank you 
Boss Smug is playing JP
Tech support must have it hard after the ui update xD
Sending virtual pizza to u now
thank you but I am on a diet 
before the UI update, it still displays top 100 with some guy having a the same score
so it confused me 
Change order to vegen pizze
not really, but I already ate dinner earlier and now its too late for food

Change order to milkshake
Just take the damn pizza dammit
wut
Then i will make homecook air cake ... No issue now... Or does it ?
is this getting a bit too off topic 
It is maritime attack
I believe the banners are wrong
But it says "Advance Mission"
Found this fun bug where Prinz Eugen is having Takao's start up lines on each map.
On the banner
the banner is wrong
OOF
Am I the only one who can't login rn?
check pins in #tech-support
Me?
yes
Ah thx
so z23 event is back , as it shouldnt have ended so early, but now my progress has been reset?
@maiden garden it's intentional. the event was accidentally removed when new UI rolled out, so it's back to zero again.
Ah was coming to look/report that
;-; i cri
but you can clear the whole mission in one day
Hard mode not counting, yeah
yea, people are reporting that as well
Mmhmm
Is there a problem where the game shuts down completely when you mess with stuff in the dorm? Only seems to be when i try to load the dorm, add food, collect coins and hearts. Hard crash.
Guys, I was playing on PvP and then the suddenly froze when one of the ships used a skill.
akagi chan is bugged in pvp right now
Ohhh
@mossy dune what phone do you have?
5s, but it does it on my laptop as well
Thats sad, i lost pvp 2 times because of that bug
5s is fairly old, I imagine its ram is 1gb or lower 
1gb of ram cant run the game smoothly
this is from opening up gear creates
Well, as i said i run it on my laptop as well. Otherwise i would have figured that
but if your laptop crashes too, it might be a bad installation
welp night everyone
@valid valley that's known, just restart the game
But i find it strange both only do it with the dorm
has anyone reported the the fleet power ranking discrepancy?
But w/e was curious. C’est la vie, ty for answering I suppose lol
@fleet geyser apparently not, pls report
kk, thought so, I saw the pvp one,, thought better check before I annoy belfast bot 😄
Fix this picture please
Bismarck hovers in Dorm
minor bug I haven't seen reported, on the event screen the tabs on the left for "Scherzo of Iron and Blood" and "Scherzo of Iron and Blood and Banquet" are each displaying the opposites main screen when selected.
!bugreport
Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:
Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues
@surreal sky report it
The pad on my tablet is super small
discord is telling me I can't DM the bot
change your privacy settings
The game gets stuck loading whenever the patch notes pop up. I have tried letting it sit for an hour and have restarted the game several times, but it happens every time. Sometimes when starting the game, it brings me to the event overview page that works just fine but the instant I go to the main page, the patch notes pop up and it gets stuck loading.
I think I found a bug where if you click on marry while in battle, this message doesn't get removed.
I can’t complete quests, I’d go to claim the reward and it’ll just reappear when I go off that screen without getting the reward
i dont think it is actually 
How did that slip past everyone’s radar?
BOUNS you mean
I was farming all night c3 and now it changed, requires bc. But i was farming with BB all night...
already been reported @rain glacier
Okay thanks
oh ok
does it stay like that after restarting? 
looks like it has been reported
https://trello.com/c/qnPPKm6v/636-switching-research-ships-doesnt-switch-portraits-on-bottom-tabs
User Info: 134463910
System Info: iPhone 7, iOS 12.2
Frequency: Randomly. I'm not sure why it happens
Perceived Severity: Minor issue that does not impact core game experience (e.g., misformatted graphics or poorly translated text)
How to Reproduce: i cann...
iOS, Low
Have anyone reported the bug when you removed a ship from the dorm by selecting in classroom yet? If you do so, the ship wont get any exp earned by dorm prior
Removing a ship from the dorm in classroom will not give your ship any exp prior earned by the dorm
My ship is 560/2700 until the next level. By removing her from the dorm in classroom menu, it said i learn 567 exp. But when checking it. The ship still 560/2700
Is this language problem known?

Can we upload video directly here?
@median heath please state the bug thanks!
@subtle quest yes but if you arent nitro it might not load
A4 isn’t a map this event
Happened when I used the back button after trying to search for a signal when I couldn't
@frosty gyro so only A1 - A3 for now?
You can move the exp bar progress on the main screen
yes, if you move your finger on the exp bar you can drag it around
commander xp?
its known
under “various xp bars”
oh ok
thought we only had 1 listed
@frosty gyro thanks.
But is there more coming?
The Z23 sensei hard mode mission won't clear for me 
@median heath the hardmode maps will be released later
They’ll unlock the b and d stages in 10 hours
Has this been pointed out yet that the class should say "Admiral Hipper" and not just "Admiral" 
I keep hearing that the z23 mission isn’t working
There is a video on how it looks
Is St. Louis's skin "Blue and white pottery" suppose to have the L2D censored? Because the static art isn't yet the L2D is. (Wasn't this fixed before?)
@buoyant hemlock havent seen it, can you report it

@sacred frigate no its not supposed to be censored
Well then it is
Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:
Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues
@sage nexus can you report the event as well?
Can do
@strong crag you can reproduce it?
I can try
Okay, I'll report it..
Will the missing word fall under bug or translation 
translation 
Its interface but I dont have an option for that 

multiple people reporting right now, probably stuttered
you can abort it or keep going
I’ll just mention to change it when its sent in
can you give extra info for a feedback you send in?
yes, but it has to be direct like this, and not reporting it again through the bot
Ok so for this: https://trello.com/c/6VGKhpKc/778-unable-to-add-3-bc-to-fleet-1-on-c1-with-clear-mode-on
It seems i was half asleep and i meant C3 not C1 - sorry
User Info: 202249814
System Info: NoxPlayer 6.2.3.1 Android 4.4.2
Frequency: Guaranteed. It always happens no matter what
Perceived Severity: Major issue that impedes player progress but for which a workaround exists (e.g., performing very specific actions cra...
High, Android
and for this one: https://trello.com/c/4Wc9N7N6/779-fleet-1-for-c1-does-not-launch-all-req-correct
There are no issues if you directly go to C1 without adding any fleet to C3 Clear Mode it seems
User Info: 202249814
System Info: NoxPlayer 6.2.3.1 Android 4.4.2
Frequency: Specific. I know how to avoid it
Perceived Severity: Major issue that impedes player progress but for which a workaround exists (e.g., performing very specific actions crash the game)...
High, Android
@frosty gyro couldnt
@frosty gyro Just manually adding the 1 reaction worked 
!feedback home screen (with secretary and shop/dock/depot/HQ/lab/etc at the bottom), notification "!" on HQ -> academy won't disappear, even though there's nothing in academy itself, checked all medalions, received coins/oil from merchant/canteen, checked all tabs in munitions, possible bug becasue of Z-23 Sensei quests?
Thats been reported already
ah, sorry, went through like last 30 reports, my bad
@frosty gyro what about these 2, they should be 1936A and 1936B not 1336 
known
Aight
I'm not sure if this is intended or not, but burning seems to not destroy escort ships
@hasty rose I can’t find the it either but I’m pretty sure it’s known
sir, yes sir ( ͡° ͜ʖ ͡°)7
@frosty gyro I can 100% reproduce the two bug reports - would a video be better?
@north flume what about this one?
What about Queen Elizabeth class just being "Queen"
I can't enter the game with my mobile data, but I can with my wifi
Hm, it might've been reported under "names are cut-off" or smth 
We had so many reports this couple of days - I legit have no idea what was reported 
Since yesterday
Its not even cut off
its just missing entirely, like Graf Zeppelins name is cut off but its "Graf Zeppeli..."
Imma report them 
apparently most ppl can't access AL from mobile data
Is burn damage supposed to be able to destroy escort ships? The burn from my Atago ticks an escort ship down to 0hp then the burn ticks for 0
The fleet won’t show up until you add the battlecruiser
but i farm with this lineup before the threat:safe and its fine :/
Is this known?
Yeah
For some reason the requirement changes from battleship to battlecruiser after the threat level goes down
Is this known?
Not sure if its a bug, didnt see it reported but is roon’s oath border supposed to be mixed with the pr one?
I think thats a feature
I remember a while back a suggestion was made to have PR oaths have a unique oath border @inland current
Oath with the PR overlays is technically unique
@obtuse bone the ship req. and stat req changed when you activate clear mode
not sure if feature or bug
but it also breaks the other stages, atleast for me. and the stage it self too :/
have to restart the game everytime
@modest mulch
tagged the wrong one before, sorry

Yeah it's known
Do you know about the PR oath border thing to be sure ender?
Is the missing texture of the iron blood scherzo flooring already known? most probably right?
Uhhh...
Is it just me or there is no quit button...
Pressing back in main menu does not quit the game...
Thank you
it's a known bug
Also is it just me or the VIEW secretary ship option doesn't have a function to turn back
It just stays in full screen
works fine for me 
Is it also know that the battlecruiser fleet doesn't spawn on the map?
sec
there's this bug report
https://trello.com/c/6VGKhpKc/778-unable-to-add-3-bc-to-fleet-1-on-c1-with-clear-mode-on
User Info: 202249814
System Info: NoxPlayer 6.2.3.1 Android 4.4.2
Frequency: Guaranteed. It always happens no matter what
Perceived Severity: Major issue that impedes player progress but for which a workaround exists (e.g., performing very specific actions cra...
High, Android
although note that it's supposed to be C3, and not C1
There's a discrepancy of time between players for chapter b/d unlocks
Huh? 
Atm showing 7:40 for some and 6:40 for some
we also have to wait more than 24h for it to unlock 😦
Ah, gotcha. Mine's showing 6 as well
Sometimes when I click to change fleet it goes to the first one without me clicking on "Fleet 1"
Well, ideally the timer should just be visual and not actually a difference. But if someone doesn't mind, go ahead and report it.
!bugreport
Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:
Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues
@brave aspen clear your fleets for C3 restart game and directly go to it turn on clear mode then add ships, that "fixes"
oh wait it does not
bummer
Yeah can confirm mine says 6 aswell, but my friend who is 1 hour behind says 7
Is there a bug on clearing 3 stars A3/C3 mission?
I can't claim it despite 3 star A3
clicking someone's profile in World chat shows some chinese options not English ? is that a known bug ?
@chilly tartan Did you 3 star A1/A2(or the respective C nodes)?
@strange quiver Known issue
@hollow kraken I went back to the game to screenshot it, and the mission worked properly this time. I already claimed it.
Sorry for the trouble
Oh no worries. Good to hear it got fixed 
lmao has someone discovered this yet? hold a ship in the air in the dorm then click share so they'll stay up
That's a cute bug
Yeah, it's been reported already. But I kinda wish it would stay, it's funny 
Is there a particular reason why after every event battle the camera resets to the left side?
I hope that's a bug bc it's kinda annoying, and if it's not it should still be changed
@winter ember its not a bug its a feature
eastern eggs*
not sure if known but "claim all" button doesn't claim all when there's too many missions done
what missions did u had left when clicked claim all?
is there a bug in C3? sometimes one of my team did not enter the map, causing me to retreat and enter the map again for both team to appear
@silk harbor Yeah, there's a report for it
Constant notification, (since ui update) eventhough there's nothing going on
It's a known bug. Presumably that one is due to Z23 being reactivated
z23 mission "Sortie and complete 2 hard mode missions" doesnt work?
yea
I can't login while I'm connected to WiFi but I can do so normally while connected to 4G. Have tried 2 different locations/routers and the results are the same.
I live in Lebanon and the server I'm trying to connect to is the Washington server.
@quasi copper Try a VPN when you're on your Wi-Fi
@austere epoch We have a feedback card to increase the size of it, yeah
i don't remember, will test again tomorrow
@silk harbor
woops
pinged wrong person
Will I have to keep playing while using a VPN or is it just temporary?
Unfortunately not too sure. It might just be a temporary network error. Hopefully so
Hopefully
there was just a update, do we have any info what its for?
OHH the Clear Mode bugs got fixed!
nice!
They did?
Good to hear
there was an update earlier, about 7 MB in size
Still Japanese or Chinsese or whatever
Yeah, it's known
It seems that I can't get rid of the notification exclamation mark on HQ and Academy. Is this a known issue?
Known issue. IIRC it has to do with either z23 or classes
ah makes sense. probably z23
I assume the Z23 mission of "Clear Hard Mode map 2 times" cannot be done known?
Yepp, it is. Unfortunately the only known work around is to do lower end HM maps
The bug should only apply to W7
T3 CL
Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:
Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues
Does the exclamation mark in the academy ever go away? Visual bug?
It's a known bug. More than likely due to Z23
If you finish and reapply books with that button the classroom's exclamation mark won't disappear, you have to click on the classroom again after that to make it go away
@cloud stratus Please report it to Belfast Bot
I did z23 before and received the skin, and now when the event was enabled again, I completed 10 quests again and after getting the skin second time I've got 2000 gold, but like in 1 min or so the 2k disappeared. Is it bug or what's going on?
is this bug reported yet ?
Could you clarify?
cant even see the NEW icon
theyre typing
and this is on PC 
That was written up yesterday, i believe
i guess no one even notices
ye then i hope they fix it
cant believe they didnt include a sort by date received option
It's not no one notices it, it just isn't useful to assume meaning
now that a shitty reason
I dont see it existing in a trello
can u help me report it
As it is right now, the indicator for a new item is barely seeable and can't be read by normal means on a handheld device. It'd be best to increase it's size for better visibility.
1
OBT, High Priority
this exists as feedback
ok ty
does it say new in the dock?
what u mean
I don't think ships have ever had the "New" banner on them, if that's what you're asking
are you trying to report that theres no sort by time or that theres no “new” icon
it wont say new unless you never checked it before
ah okay yes its been suggested to enlarge it
maybe by the time UI 3.0 get released we will have that option
why don't you suggest "sort by time" option in #game-feedback
sort by time where? because in dock u can totally sort by time already
gear
ah ok
my voice is too small they probably wont hear it
It's still a suggestion/feedback, they'll take it nevertheless
is it reported that u can drag commissions icons on the left around?
yes
It says 20.000 but on the counter its 30.000
Yeah, it's a known issue
cant believe im gonna miss a limited time dorm set
So what's about z23 last reward as gold, is it known?
if u have the skin already u get gold instead
Ye, but like in 1 min or so it's disappeared, not sure why
what do you mean by that?
is it considered a bug that all of the ships have the "Pickup" stamp even though I don't have a single one yet?
I got 2k gold instead of skin, so in overall I had 7k, then I did 1 battle and the amount of gold reverted back to 5k
I'm pretty sure I didn't spend it, but can contact support so they can check it to be sure
@warm cave I think that is showing that it's possible to obtain them
Um yes so why does akashis event info thing show february
@buoyant sable in previous events Pickup stamp appeared only after you've got ship
It did? I never noticed it
@mint patio Known issue
@dusky galleon Try restarting the game to see if that solves the issue. If it doesn't though and you're sure you didn't spend it anywhere, we can only say to contact support
@hollow kraken ok, thank you
I didnt see it in there
@buoyant sable ye, pretty sure, I remembered it from Kizuna event, when I got only one kizuna there was 1 stamp near her, others was empty
It was referencing the CNY event
@dusky galleon ah that's why, since I didn't really pull for her until I got the trio from the Special build
it's a known bug, related to white screen in a report
Oh I got confused about that bug report. Ayt then.
I found it annoying when I finish a battle and the camera move back to original position of my fleet instead of where they are
Is it a bug ?
More than likely. It's been reported as well
where my church :< why am i marry in my dock :<
Hello. I have problem with loggining to my account on new device using facebook and twitter. After choosing option game crashes. Reinstall didnt help.
@unique thunder #tech-support
k
I don’t think this is the correct image 
Oh! Thanks!
Opening box seems to have a bug, making the background blocked with something big. Restarting the game helps, but I can't see what I get from the box
@blazing saffron It's not a bug. Due to the fact that the event was removed early, they reactivated it(but had to reset it as well to redo it).
@proud timber Do you happen to have some screenshots?
@blazing saffron you can now also do all missions in one day
@hollow kraken I forgot to screenshot sorry, I tried opening other box and it's fine now. I'll just put it here if the bug happens again
I've noticed when watching cutscenes in the archives, whenever it switches to what should be a CG artwork it briefly shows the art then immediately fades to solid white.
@proud timber Sure thing 
@inland swallow Known issue w/ CGs right now
Yeah, the entire ship selection screen doesn't seem to have a solid background. You tap through it if you're not tapping on a ship. It's a known issue though
my camera always resets when i finish a battle on bluestacks
2 days ago when changing my 2nd fleet's flagship and then going to the docks, it showed that she was still in the 2nd fleet, going to the formation screen again and then checking the docks one more time fixed it for me (it happened 2-3 times) since i haven't changed my fleet since then i dont know if it was fixed
I know the C3 requirement is supposed to change from BB to BC after you unlock clearing mode but is it supposed to keep swapping back and forth?
yeah ships being weird in formation is known @short coyote
known as well, unsure if bug @wispy reef
@frosty gyro thanks
It's actually supposed to stay as BB now from the hotfix this morning
@wispy reef Did you download the small hotfix from this morning?
yeah I just booted up the game
And it's still changing even now?
I did 1 run and it changed to BB maybe it won't change back anymore now
are there things I dont know toaster
how come u guys know about hotfixes
Oh no, that was just from a small bit of testing this morning
We thought it was fixed but maybe not 
ah
if it goes back to BC I'll make sure to post here
didn't find this in known bugs, but I spent quick finishers for 11 builds and when the animation stops palying and the ship is supposed to show, it just restarts the app completely
That sounds like bad files maybe
And it's only when building? And does it finish the build or is it still there?
I had 6 and after two tries now I have 4
oh nvm, now it worked
I have several bugs with new interface, fist one with dock. Then I scrolling it from start to end some ships have wrong picture and wrong indicator of love. Second with affection screen. Missing text and with another one girl incorrect background (Maybe is it normal for priority ships?). P.S. Sorry for my bad English.
@hasty pawn Hm...Okay. Let us know if it happens again though 
@tiny kernel The dock showing incorrect names is a known issue due to scrolling too fast. The sakura ships missing text is known. And the priority one from your screenshot looks fine to me 
Is it background not for ships with oath? I don't have it with her...
um, im experiencing a bug where i try to limit break my bismarck but i can't find my 2nd bismarck to limit break with. I double checked and the second bismarck was unlocked so it should be seen
@tiny kernel The background? How it looks depends on the ships faction (Sakura, HMS, Eagles)
@coral gyro You more than likely have it set as your secretary
oh yea i did set it as my secretary LOL thanks
It's a known issue with the collection page
My bad. Not look it on all HMS. Thank you.
@frozen spoke Yepp it does seem to be
Oh
Question: what if i have feedback about bug that was reported? (the SOS mission freeze glitch)

this one was reported
koln being squished has been reported

