#tech-support next time
#bug-reports
frosty gyro
subtle citrus
Ah, okay...thank you 
lament hearth
Bug rp : I always see notification on HQ - Academy icon when login to the game, even it doesn't have anything to notice for real
hollow kraken
Yeah, it's a known issue right now. It's been reported so we're just waiting on a fix for it
lament hearth
Ok
lethal trench
Bug Report: The Dorm dont works right because i get a whitescreen and some decorations or furn´s are invisible
and i cant move my furns in the corner because the interface is in the way
buoyant hemlock
not sure if this has been reported yet, the loading is infinite
not the initial loading
going back to equipment shop
0:20
frosty gyro
we havent gotten it before, it could be corrupted files
buoyant hemlock
me ?
lethal trench
by me ?
frosty gyro
to peachy
lethal trench
ok
buoyant hemlock
🤔 doesnt happen to you?
lethal trench
can u fix this with the dorm?
frosty gyro
@lethal trench does it white screen when you do nothing? or does it happen when you do something specific?
lethal trench
or is this a bigger problem?
when the drom loading and when i click
but when the dorm is finish with loading and i click is this the same problem
frosty gyro
@buoyant hemlock it doesnt, it seems to be a unique case, can you try reinstalling on wifi? it might be corrupted files but I cant say for sure 
@lethal trench can you send a video?
buoyant hemlock
oh oke
if its corrupted files i'll just live with it i dont wanna dl 2 gb again
frosty gyro
so it just goes blank when you press it regardless?
lethal trench
yes
civic dust
Im sorry, but is this one known?
lethal trench
it loads and when i clikc with my mous or do a action i get a white screen
frosty gyro
@civic dust its known
frosty gyro
@lethal trench I see, I havent seen anything like it before but can you report it? and/or contact customer support
/techsupport
bronze mauveBOT
If you experience a specific technical issue, such as a bug not encountered by others; an issue with a purchase, or a loss of items, please email al.cs@yo-star.com with your UID (it can be found in your in-game profile menu), in-game name, server and issue as well as device brand, model and operating system.
Please do not DM Yostar staff or discord mods about your issues and use e-mail instead.
Please note that the answer may take up to 3-5 work days, so we ask you to be patient.
rocky willowBOT
Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:
Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues
frosty gyro
to report 
ember merlin
Dm @rocky willow with !feedback
broken jewel
i noticed some flickering after all 1 or 2 seconds (when an urgent commission ran out while having the screen open)
https://i.gyazo.com/8c5cb64135f0a861b02b96ed374092d8.mp4
winter ember
was this reported yet? akagi-chan's cv still not updated
hollow kraken
@winter ember No one has reported it yet
@bronze sky It's a known issue
hearty thorn
It seems like I can't resize those analog control is this a bug?
tardy abyss
Is this known?
hearty thorn
Why it says Completed even though Im just starting the commission?
buoyant hemlock
^Localization thingy
ember merlin
lethal trench
@frosty gyro it works again by me so my report is not longer important sry...
hollow kraken
The problem fixed itself? If so, I'll delete the report
lethal trench
i think it was a fault from NoxPlayer
ye u can delete the report
@hollow kraken thank you
hollow kraken
No problem at all
lethal trench
@hollow kraken now u can delete the report
hollow kraken
It's already been archived in our bug Trello 
lethal trench
alright ^^
ember merlin
numbering for guild levels is 2 digits except for lvl 9
timber cargo
Not sure if it's been shared here yet but you can't access the bottom corner of your dorm to remove furniture that you have placed
opal tulip
hollow kraken
@ember merlin Go ahead and report it please
@timber cargo It's a known issue that's been reported
timber cargo
Ah no worries, thought I'd ask anyway
hollow kraken
@opal tulip So....any idea of how you did that? 
hollow kraken
Huh. Alrighty then. If you find the specific ways that caused it to happen, please let me know
buoyant hemlock
unsure if reported but the final exams rewards wont claim and well.. not english as well
hollow kraken
Yeah, it's been reported
buoyant hemlock
ah ok.
quick shoal
hey , is the red icon on the notice button a bug ?even if i click on "notice" the icon doesn""t disappear 😦
hollow kraken
It's a known bug
glossy river
I have +5 exercises and continue the counter in 0
hollow kraken
There's a post in #461437354872143883 that'll explain for you
glossy river
Ty
buoyant hemlock
Hey I need help my game keeps crashing
Whenever I log in and press start my game crashes
frosty gyro
can you try turning developer mode on and off, and then login again?
buoyant hemlock
I’m on iPhone
frosty gyro
do you have another phone or an emulator
buoyant hemlock
Sadly not
frosty gyro
unfortunate
can you contact customer support and see what they can do for you then?
/techsupport
bronze mauveBOT
If you experience a specific technical issue, such as a bug not encountered by others; an issue with a purchase, or a loss of items, please email al.cs@yo-star.com with your UID (it can be found in your in-game profile menu), in-game name, server and issue as well as device brand, model and operating system.
Please do not DM Yostar staff or discord mods about your issues and use e-mail instead.
Please note that the answer may take up to 3-5 work days, so we ask you to be patient.
buoyant hemlock
I’m screwed aren’t I?
Hold this might be the issue I recently bonded my account
Binded*
frosty gyro
that shouldnt be an issue, did you bind to yostar at all?
buoyant hemlock
I did
frosty gyro
you should be able to login just fine with yostar then
buoyant hemlock
Ok lemme try
left remnant
hello i found on help from sketch the info of anshan event not akashi
buoyant hemlock
it works but qustion do i have to use a login code everytime i try to log into the game?
hollow kraken
@left remnant It's a known issue
@buoyant hemlock Nah. Once you login once, it should default login to that account
buoyant hemlock
odd......it made me login lemme try it again
i guess it was a one time fluke....well thx
verbal trellis
just update and found unlimited loading help me plz. I wait it load for 30 minute and nothing change
hollow kraken
@verbal trellis It's a known issue that the devs are looking into
@spare osprey It's a known issue
spare osprey
Didnt see oops
opal burrow
Also, appreciate it if you can write Japanese instead of just first three letter
frosty gyro
if you switch to her normal skin, does it not break your game?
frosty gyro
can you try reinstalling with wifi to see if its corrupted files?
spiral rivet
yeah i could try it
frosty gyro
alright, let us know (also assuming your account is bound)
spiral rivet
yep
buoyant hemlock
getting infinite loading screen, already tried reinstalling etc 😦
frosty gyro
@buoyant hemlock go to #tech-support
or actually
where are you stuck?
might be a bug (since it persisted)
elfin loom
All three of them are retrofitted but they have the lower rarity colour
Is this know ?
fossil condor
elfin loom
Oh ok.
buoyant hemlock
@frosty gyro the loading part will disappear then come back forever
Also will do
frosty gyro
does it only do that on that server? @buoyant hemlock
we can continue here because I think its a bug we have known 
crisp dune
the loading bug's been there since the old ui as well 
I think it's more a network issue but don't take my word
buoyant hemlock
its fine on a different server 😦
buoyant hemlock
okay ty
frosty gyro
woo
pseudo atlas
frosty gyro
known bug
pseudo atlas
Ah OK
fossil condor
@wheat thorn you can, by touching the left end. it's a bit finicky and been noted that it should be visual
wheat thorn
It's normally ok but 11-3 boss always seem to spawn in bottom right corner
Ay thanks!
fossil condor
@jovial kestrel Could you confirm that her oath lines are supposed to overwrite those lines, and that it's just not a random use of a regular one?
jovial kestrel
That's the special touch line. It was definitely different beforehand. Double checked on the memory files, oath shares the same line as the base skin.
fossil condor
Can you confirm the button itself? IIRC, if a line differs from the base it'll be indicated in the skin (though that was with previous UI)
It still seems to be the case, if a line is supposed to be altered, it'll have a yellow line. Her retrofit lines for special touch at least are properly adjusted, at least in archives
jovial kestrel
I don't quite get what yellow line you mentioned, but here are all the special touch line on her skins that I got
fossil condor
Yeah, the lack of a yellow line on the button next to Special touch for the oath skin indicates it's just using the base skin's line
Looks to be the case for all of her lines, actually.
jovial kestrel
Oh, I see now.
So is this a bug or not? The other oathed ships don't seem to have this issue.
fossil condor
It's possible she doesn't have any lines after being oathed, but I can't see why that'd be the case. I'll have to look into it first.
jovial kestrel
Her lines were updated prior to the big UI patch
jovial kestrel
Okay. Thank you for your time.
paper tulip
delicate stratus
Is there a reason when I open up the research Academy the game gets locked up on the "Loading" marker indefinitely? I have research that's completed and it's making it impossible to earn rewards or start a new project.
north flume
@delicate stratus It is known bug, you can accept it from sidebar on main menu, not sure if you'll be able to start new one, but it worked for me personally afterwards with no errors
delicate stratus
Ah, sorry for bothering then. Couldn't see it in the known bugs but wasn't certain if I just missed it. Thanks.
north flume
Ye, we had so many reports this couple of days - it's really easy to miss some, even I'm not sure what was reported and what wasn't 
jolly crater
Only 1 star
Has this bug reported already?
buoyant hemlock
Question. is it common, for a character sprite, to glitch in and out?
buoyant hemlock
I'm having this weird glitch, were the characters overlap, but it keeps switching between angles on the characters
So one will be over top of the other, and it will constantly switch, between them
I have a weird bug that started with new UI update. Whenever I split screen with azur lane. I would get "settings has stopped" whenever I access my settings.
north flume
Ye, it's known bug, restart the game @buoyant hemlock
what has stopped? settings? like phone settings?
buoyant hemlock
Yeah
north flume
that sounds like phone problem tbh
buoyant hemlock
Doesn't happen with any other app
I have chrome and discord split open rn and nothing has came up.
simple shale
Im also getting infinite loading alot when I return to the main menu
stone rose
Big brother Bismarck 🤔
steep plaza
is this known?
north flume
I mean, whatever's causing it - it's not an in-game bug so devs can't fix it @buoyant hemlock
buoyant hemlock
Ok I lied
north flume
@near osprey caused by screen resolution
@stone rose not an error, but will be changed
@steep plaza is what known?
buoyant hemlock
Even when I don't split screen it happens
I just swipe down to access setting and the it'll pop uo
Only. In azur lane
north flume
nothing's wrong here
steep plaza
not even a comma?
north flume
may be formatted better
fossil condor
That's an old thing that I've noted should be adjusted to more proper formatting.
north flume
steep plaza
or an "and"?
fossil condor
That's already known @buoyant hemlock
buoyant hemlock
Seriously, if there is all these known problems, are they looking at them, as they come in, to be fixed on the NEXT update
fossil condor
That's the hope, but they're probably juggling new content with the actual broken stuff from the update, rather than a typo here and there
I would know, there's a lot more typos and stuff then in #known-bugs bc nobody's reported them
buoyant hemlock
So, your basically saying, all the small stuff, gets glossed over, for the major stuff. Wow
I will try reinstalling the game I guess
quiet cliff
Heya, is this a known translation bug? Asking for making sure because I haven't seen in #known-bugs or I maybe just slid through it (rejecting a friend request)
fossil condor
Yes, that's known.
quiet cliff
okie, thanks
dim nebula
@buoyant hemlock game mechanics and technical components will always take priority over minor visual issues like typos or kerning, same with any software development company! if everything is a priority, nothing is a priority.
buoyant hemlock
Then how can you make a simple error in spelling, and make it a finally product, explain that
simple shale
You make it sound like they made the typo on purpose
dim nebula
I think most of us would prefer new content/updates arrive on time rather than be delayed indefinitely for minor issues like that! it's not harming anyone 
fossil condor
Also there's currently a gamebreaking login bug, that I'd hope they fix sooner
simple shale
@dim nebula I agree
buoyant hemlock
So, no double check to make sure its right, yeah that makes perfect sense
simple shale
@buoyant hemlock It makes perfect sense to have proper priorities, yes. This is how things work in the real world when time and resources are limited.
They delayed the maintenance 2 hours when they pushed out the big update, fixing every single typo would require more hours. Players were already getting angry over the excessive downtime.
Making sure the game and servers actually works is an obvious priority.
pulsar zenith
Not sure if this has been reported yet. I tried to switch rooms in the middle of battle, but the battle ended before i could press confirm. On the next battle this screen appears again and doesn't go away regardless of what i press.
hollow kraken
@pulsar zenith yepp it's been reported
pulsar zenith
summer coyote
no matter what i do, i cannot reach the bottem of the room
because of the UI
zooming in does not help
hollow kraken
Well, we have it reported but for the EN client
And we can't take it for JP. But I'm sure they're aware as well
summer coyote
EN does not get any changes of their own
at least not ones like these
so if it will be fixed, it will be world-wide
but yeah. if it is known, then that's good
buoyant hemlock
Found a PR research bug where all the character CGs are in the wrong places
fossil condor
that's known, has to do with swapping dev IIRC
buoyant hemlock
Oof
fossil condor
Should clear up on a full restart, I think
buoyant hemlock
Hm I'll try that
lethal linden
jovial marlin
Known
tacit ingot
Every screen is like this from the moment I start up, even in battle. It's entirely unplayable ever since the ui update
foggy dove
it's a known bug but it can be prevented easily
mighty burrow
I got bug to, but i'm restricted to post image
foggy dove
just don't spam click to close the notif box
tacit ingot
It happens if the box opens at all
No matter how long it's open
foggy dove
if you don't rush through menus, this bug can be and will be avoided entirely
mighty burrow
Should i dm someone?
foggy dove
@mighty burrow what is the bug regarding?
foggy dove
as in for tutorial?
yeah just DM me the SS
edit: saw ss, it's the known bug from the exam mission
wheat palm
buoyant hemlock
hmm can anyone confirm the shop timer bug is reproducible?
ah I guess it's because the aspect ratio
wheat palm
Too sleepy to open azur lane again, just got to report the japanese signs when ship on commission in hard mode
elder pine
if you go to sleep then who is going to report the bug
foggy dove
lemme check
buoyant hemlock
yeah untranslated texts are a known issue
elder pine
its known but i cant find a report for it
wheat palm
Who gonna farm roon if i make a report for it
quiet jacinth
uhhhhh
elder pine
you married the chat bar, congratulations
just restart
foggy dove
Who gonna farm roon if i make a report for it
I mean you can farm for roon sure 
the bug will just be fixed later
wheat palm
S a r c a s m
foggy dove
there are nicer ways to ask someone to report it for you
wheat palm
Hesus
quiet jacinth
stop fighting you're making the lolis cry
ember merlin
its reported already
https://trello.com/c/l5deQur2/679-in-commission-not-translated
buoyant hemlock
I think the version number should be included in trello cards
lean fern
Ah, so there's the formation bug noted, is there a work around right now?
elder pine
the lack of translation? maybe clear the fleet.
not exactly sure what's being asked
lean fern
Formation not changing correctly
Change formation, formation shows changed before going into world, formation in the world being the old one
hollow kraken
Yeah that's been reported
lean fern
Yup, saw it, so wondering if there's a work around?
hollow kraken
Unfortunately we don't have any solid workaround for it besides changing your formation in daily missions
at least that I know of
For some reason changing them in daily missions seems to actually save it
lean fern
Ah, so if you've done your dailies, welp
lean fern
Unfortunate, guess this SOS mission will expire
10-5 mission so can't use my lower fleet 😂
ember wind
My game gets stuck every time I enter the research projects. Haven't been able to load in properly since the UI update.
foggy dove
it's a known bug
hollow kraken
It's a known issue. Restarting your game and possibly your device as well should fix it
grim valve
Ok I'll try it. Tnx
opal burrow
I read the maint, and it looks like Z23 sensei mission is being reset to zero?
frigid shadow
Has anyone with an iPhone X been having an issue where the screen automatically dims, and then brightness is unable to be adjusted until restarting?
opal burrow
good news for rushers then
vital ridge
@hollow kraken about this https://trello.com/c/mVdBppm5/760-maxed-skilled-ships-shown-in-favorite-tab-available-for-class doesn't normally show maxed skills ships at the end even without filters? i don't think is a bug
hollow kraken
Yeah, that was recognized pretty almost right after the report was accept. It's been archived. I blame my lack of sleep
vital ridge
oh ok
hollow kraken
@frigid shadow Unfortunately I can't say much for it besides that my iPad works fine w/ the brightness (unless I have auto brightness on of course)
frigid shadow
Ah I have auto brightness off. Basically at full brightness, while my phone is on the charger, the screen brightness will auto-dim when a pop-up appears (like the WARNING AIRSTRIKE) pop-up
But then it'll get "stuck" at that brightness and moving the slider does nothing - phone-wide.
it'll go down in brightness, but after, say, 40% on the slider, between 40% and 100%, it'll do nothing - stuck at 40%
I think it's a pretty noteworthy bug but idk what the root cause of the issue is
buoyant hemlock
Ya know, I'm starting to question this whole bug report chat thing, since 90% of all bugs, seem to be overlooked by everyone, when the words "Its already known" appears
hollow kraken
Huh? I'm confused by what you mean. "It's already known" means that it's been reported so the bugs aren't being ignored
buoyant hemlock
I don't understand, why people can't just look at Known bugs and feedback, BEFORE, coming here
fossil condor
That's the reason this chat exists, so people can check in and not flood belbot and overwork her like yesterday
ionic kestrel
Might be the wrong place if its a translation error but, is it U-556 supposed to refer to Bismarck as "Brother Bismarck" instead of boss or leader ?
fossil condor
This is the right place, and it's noted.
opal burrow
and it's disputed
frosty gyro
not much we can do about people not reading, even though having to comment “known” was a thing that took up a majority of our days
buoyant hemlock
You say its noted, WHY CAN'T YOU PEOPLE, READ #known-bugs, and look at the issue for yourself, BEFORE, explain everything here.
humble glacier
u know, nt complaining/whining in the bug-report channel is the best hlp u can gv rn
steep plaza
this is the censored chibi version because of the jacket
indy still has the censored version (her chibi is the right one though (does a censored indy chibi even exist?))
frosty gyro
censored cgs are known
(I dont think so, as the actual censored part is her nuke I believe)
steep plaza
eugen had one but it got patched
humble glacier
not sure if this is known, but the comment typing section has "edit your rumor here" instead of type ur comment
steep plaza
this is uncensored
opal burrow
you mean her card? that's intentional
hollow kraken
@steep plaza The Eugen chibi still has a jacket even on the uncensored version. It's not censored. And everyone has the same art for Indy now
frosty gyro
I never noticed that
humble glacier
@opal burrow
hollow kraken
Hang on, let me get some screenshots. Eugen is uncensored
steep plaza
I'm only talking about Eugen's chibi 
frosty gyro
I believe she has the jacket regardless
steep plaza
I posted her with jacket
frosty gyro
steep plaza
exactly
hollow kraken
This is censored. The uncensored has a jacket
opal burrow
either version has her jacket on
hollow kraken
It's always had a jacket on the uncensored
Hence why people were confused when the skin first came out b/c they were claiming it was censored when it wasn't
steep plaza
but the indy one is still uncensored on the card
foggy dove
Wait indy's chibi is uncensored?
That's a bug
As far as I'm aware, all versions use the censored art for indy now
opal burrow
are you talking about her mask?
foggy dove
The nuke symbol
steep plaza
and her towel
foggy dove
Not the dorm one
frosty gyro
https://cdn.discordapp.com/attachments/468804420801527810/580951392127156245/unknown.png ive never seen that art before tbh
with her rag
steep plaza
she looks way better
frosty gyro
it seems entirely new
steep plaza
Can we have censored Indy please?
foggy dove
Her old pic in dock was zoomed in on her face
frosty gyro
mm I see
steep plaza
what about her nuke?
frosty gyro
probably supposed to be a bear
unborn sail
this known?
foggy dove
I was wrong about the dock one
steep plaza
how?
foggy dove
Also yes it's known
steep plaza
Is the nuke nsfw?
frosty gyro
its offensive to the japanese
foggy dove
Or a cat
frosty gyro
I think its a cat now that I look at it
steep plaza
a new level of weirdass cencorship
foggy dove
Disregard what I said about indy's thing being zoomed
frosty gyro
if you think thats weird you must not be involved with japanese games
foggy dove
I was wrong
steep plaza
I know that hitler gets a pair of sunglasses once in a while
frosty gyro
they do censorship like this often
steep plaza
I vote for censored Indy
opal burrow
yeah, cuz it's a taboo topic
steep plaza
she coot
brazen raptor
What a bug, boi
steep plaza
Yet they play a game about the terrors of war
frosty gyro
anyways im pretty sure that "cgs with censorship are being used instead of uncensored"
is known
and put in a trello
we just dont have every specific case on there
foggy dove
Yeah
frosty gyro
@brazen raptor did the portraits mix up with the names before you pressed on "roon"?
vapid olive
since the new UI update, there seems to be a bug in the ship formation screen. like, say, i start off with hood and portland in fleet 1, change it to hood and yukikaze. then i go to a map, and it stays as hood and portland. i gotta go back to formation and scroll to fleet 2 to make the change permanent
opal burrow
it's known
brazen raptor
I were changing from one girl to another, but after I stopped there and changed again to another girl it fixed
frosty gyro
its most likely related to portraits mixing up with names
opal burrow
I assume "ASW" on ship card and "AS" on ship stat is known?
frosty gyro
are you reporting the censored stuff?
frosty gyro
its known
honest tusk
is the bug where my whole game is just fuzz known?
opal burrow
I'm gonna assume my concern is known
frosty gyro
@honest tusk do you mean the blur?
honest tusk
yeah
frosty gyro
@opal burrow im looking 
steep plaza
ye
honest tusk
kk
steep plaza
has been posted before iirc
frosty gyro
its known as well
steep plaza
probably all bugs concerning UI are known now I guess
opal burrow
@frosty gyro oh sorry
fossil condor
probably not, at least in terms of text
frosty gyro
im asking instead, because I feel like its been reported but I cant really find anything for it
alright its known personally, but it was never reported
it will be in a trello card at a later time
opal burrow
okay
lean basin
im a bit new to the game but isnt that laffey
hollow kraken
Assuming you're in the dock/collection, yeah it's a known bug when scrolling a bit too fast. It's been reported to the devs so just waiting on a fix
unborn night
has it been reported a bug where if you're running a chapter - go to Map and select a different chapter - you unintentionally retreat from battle? Have it recorded if that helps more
frosty gyro
never heard it before
elder pine
does the game ask for confirmation when you select the other map?
unborn night
err 1 moment
hollow kraken
Hm...assuming you mean how the buttons are misleading? One is "Cancel" and one is "Go". You "Cancel" your current exploration or "Go" to it. It's known that it has bad wording but they're workign properly
unborn night
hollow kraken
Huh? the pop up was there
opal burrow
yeah
hollow kraken
But yeah, refer to my previous message for it
frosty gyro
oh wait I thought they were ALREADY in one
they werent in any at the beginning of the video, I thought otherwise
fossil condor
Go goes to the stage, while cancel cancels it. It's pretty bad wording, I was hoping they'd fix it...
unborn night
oh so it's just wording?
hollow kraken
Oh, no worries. Yeah, the wording is really bad on those
unborn night
yeah i just checked the "Go" option, all good
opal burrow
very misleading indeed
vital ridge
i just realized it but u cannot report people if u cannot click on their portraits in chat...
fossil condor
You can still report people here by DM'ing Belbot with !feedback , though
vital ridge
i didn't know that but it's definitely not as easy
spare veldt
it is known that Atago Chibi clips through My Room decoration?
vital ridge
yes
austere epoch
I remember they did fix this bug but somehow they broke it again lel
frosty gyro
cn cgs being used a known bug
austere epoch
add that into the pudding card?
frosty gyro
its just an umbrella card
hollow kraken
I'll get it added. Ura isn't on it yet
frosty gyro
I thought she was 
hollow kraken
Nah, we only have Prinz(which actually should be taken off), Atago, and Cygnet right now
fossil condor
Actually that brings up a good point, is it just a handful of CN versions, or is it all instances of there being a CN version?
hollow kraken
It seems like ALL instances but don't quote me on it 
austere epoch
you could check if someone played JP version
frosty gyro
so far it does seem like all instances
but we have to rely on people owning the skins and what not to report them
hollow kraken
Well scratch it being for all right off the bat 
Just checked Takao and her base is still uncensored
fossil condor
Okay, so it's going to have to be a case by case basis
hollow kraken
Oh geez 
Is it always like that when you check her profile?
austere epoch
going to do a full reset and check
yeh even in collection her art is a total mess
hollow kraken
Well alrighty then. Go ahead and report it please if you don't mind
austere epoch
can you add the 2 pic in the card since i can only add 1 pic at a time?
hollow kraken
Ye, no problem
warped panther
Will this patch fix this issue? Didn’t see it mentioned in the patch notes
hollow kraken
Hopefully it will. I forward that the problem was still occurring just tonight so hopefully there'll be an update for it w/ the patch.
surreal beacon
I am really praying that the research bug gets fixed. I feel like we're reaaaallyyy getting behind for days already
stray marlin
Core data shop item descriptions are cut off
frosty gyro
known bug
main granite
Ok
frosty gyro
can be fixed for now by restarting the game or your device
main granite
Yeap, I did that, just reporting
wooden fog
I swear we all had different ship girls before lol. Is this bug known?
frosty gyro
known bug
wooden fog
Ok thx!
frosty gyro
was addressed in #server-news
maiden cove
hello there, the first research is still locked
bleak hedge
Is it known that if you access the voicelines through the archives in the dock then the voicelines have no sound?
foggy dove
@maiden cove it's not, you have to get the 1 mil exp
frosty gyro
@bleak hedge its known
maiden cove
@foggy dove does exp only fron battles count or even commisions?
foggy dove
all PVE battles
pvp, dorm, commissions don't count
and the exp bar only moves a percent for every 10k exp you gain
maiden cove
thank you very much
stoic jacinth
For some reason, the whole screen during combat turned white. All I can see is health bars, damage inflicted, auto button, popup for Main Fleet ships, skill activation.
I'm completely blinded and can't predict enemy's torpedo, barrage and bullets
The bug seems disappear after resetting the app
rich elbow
I have glitch or bug i dont know
I cannot take anyome
Anyone
And it China too and game is english all
regal pilot
new year's gift missing translation
ember merlin
Both are already in #known-bugs
drifting lily
Bug: The ice cube bath in the dorm is not obstructing the view of shipgirls behing itself. Confirmed on multiple occasions.
sick raptor
This annoys my ocd
pearl garnet
Just a small text bug
Those 2 ships are in commissions, the ones with japanese text
foggy dove
known
agile ivy
i'm not the only one unable to log into Washington, right?
my account has all the stuff on that server
i tried on two different devices
so idk what's going on
sick raptor
@agile ivy i think that should be asked in #tech-support
agile ivy
right thanks
sage light
Ik it's already known but
It actually gives me the option to enhance PR ship when dock full lol
Gonna assume it's not advised to do so
raw kraken
elder pine
JP's patch notes indicated some text fixing, hopefully a bit of that love will come to EN
vital ridge
@sage light u get an error if u try to do it so nothing happens
winter ember
has anyone reported this yet? untranslated text when saving dorm themes
ember merlin
i dont think it is
elder pine
@winter ember actually that's not reported. do you mind reporting it for us please
!bugreport
rocky willowBOT
Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:
Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues
winter ember
on it
timber wadi
In case this wasn't mentioned anywhere, I couldn't set my auditorium an hour before maint as if the timezone was messed up
high bear
Any news about this bug?
winter ember
frosty gyro
no news
deft glade
I had 0 exp overtime
frosty gyro
known bug, its visual so you still get xp
deft glade
Thks mate
red flume
unkempt grove
my pledged yamashiro is saying her stranger lines, has this bug been reported ( i cant seem to find it if it was)
north flume
Problem with Yamashiro's lines is known
unkempt grove
thank you :)
hardy smelt
has character profiles loading incorrectly/white screen been reported
hollow kraken
What exactly are you referring to? Do you happen to have some screenshot just for reference?
hardy smelt
yes give me a min or two, its on my ipad and im away for the moment
oh my bad it was in store, this kept happening on this skin
hollow kraken
Now that's an old one lol. That's been fixed since about Tuesday. Be sure to close your game out and download the maintenance patch today and then when you reopen the game, it should be fixed.
hardy smelt
oh good lol, my bad
hollow kraken
No worries
limber coyote
Bugs on the Philosophy event. It restarted for me even tho i already finished it
opal burrow
it's intended'
limber coyote
Oh? Cool, extra rewards! ty ;3
foggy dove
it's in #game-news
hollow kraken
You can do them all in one day as well
limber coyote
Just came home from work to an online server - so gomenasai q.q
brisk warren
All skins show the same prices on the bottom (800, 1300). Actual price are above on the right side
atomic token
rocky willowBOT
Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:
Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues
brisk warren
@hollow kraken thanks
thorny stream
not everyone knows chinese, you know
brittle sedge
oh its not just nox
neat sinew
Im stuck on a loading loop
meager vortex
anybody else cant log in on mobile
white arrow
Probably cause everyone is trying to log in
steep adder
Chinese characters..... everywhere.....
brittle sedge
not working on IOS and nox
hollow kraken
For loading, people are saying that restarting it a couple of times will solve the issue
white arrow
I'm logged in on nox
hollow kraken
So please try that
burnt oxide
U-73's second skill is in Chinese
white arrow
^
frosty gyro
that or please wait a few as servers are trying to let everyone in at once
hollow kraken
@burnt oxide It's being reported
burnt oxide
white arrow
I had to restart a couple time
brittle sedge
network error 100404
meager vortex
gotchu
hollow kraken
Might just be to server overload since this is such a big event
that everyone wants to play
neat sinew
Yeah definitely cant log in, restarted multiple times
opal burrow
possibly that, yea. Can't log in as well
buoyant hemlock
eep..
fast moss
i cant login either
true ivy
well somebody forgotten to rename the Wolf Pack for U-73 and U-556 still in Chinese lol
leaden comet
same
queen dagger
median talon
Yes
hoary sedge
Same
buoyant hemlock
help..my phone refuses to let me login after my first 10 roll..
leaden comet
yes
hollow kraken
Please be patient and try restarting your game a couple of times. We're also informing staff as we speak
buoyant hemlock
i have restarted the game at least 10 times
foggy dove
kind plank
I can't pick U-81 as my wishing well, is that intended?
buoyant hemlock
its now told me to login again, hpoegfully this works
naive pike
hollow kraken
@kind plank Hm...I'll have to back check the date she came out since there's a cut off date
@naive pike Please try restarting and seeing if that solves the issue
foggy dove
@kind plank intended
feral oyster
foggy dove
it's intended toaster
feral oyster
Stuck on this screen. I already got the skin, but it won't load.
kind plank
aww rip my friends picked her on jp so I wanted to as well -- guess I didn't realize the limitations
naive pike
After restarting it does the same for like a second and then goes back to normal
buoyant hemlock
ive restarted a lot, still loading
short kindle
I stuck in loading
worthy moth
Is there any reason why more of my ships keep disappearing?
river kelp
yea same here getting infinite loading either before or after logging in
copper raptor
https://gyazo.com/c256ec7f8f9e7d735db11dd271ef5458
u556 Skill yet to be translated
hollow kraken
@naive pike More than likely slow loading b/c it's loading the assets
@buoyant hemlock @short kindle We've informed staff
@copper raptor It's known
copper raptor
ok~
hollow kraken
Staff are aware
quiet snow
Help infinite loading screen ><
brisk warren
@hollow kraken i reported the wrong skin price bug 😃
hollow kraken
@brisk warren How so? I'll correct the report
arctic heart
Bismark sank the servers, 
spare veldt
http://puu.sh/DwbfI/01c1b1b8bd.jpg
Translation problem while buying stuff with gems
solar dock
daring perch
Ummm...i cant log in
primal radish
opal burrow
@hollow kraken he meant he already reported the bug regarding wrong price tag
frosty gyro
no extra comments lets keep traffic to a minimum login issues are known please wait
muted dome
unique topaz
U-556 second skill is not translated
brisk warren
hollow kraken
@unique topaz It's known
frosty gyro
can you not maru thank you
unique topaz
Now it is thanks to me
frosty gyro
sure
foggy dove
someone reported it before you but whatever
high yew
yeah please fix the login issues
hoary holly
Damn, these are a lot of problems lol
fickle oracle
Another translation error
primal radish
@frosty gyro can u fix hurry up 
my friend is showing me bismarck i want to die so bad
opal burrow
be patient
hollow kraken
@fickle oracle Go ahead and report it please
buoyant hemlock
hq warning sign popping up for all despite having all events checked?
harsh salmon
frosty gyro
asking us to hurry up will not make us fix it faster
cobalt citrus
infinite loading cant connect
hollow kraken
@harsh salmon Known issue
tight spade
The last 2 moonlit overture cutscenes are relocked. 9/9 turned to 7/9
frosty gyro
@tight spade known
small mulch
Can't connet
severe fractal
I cant log in
north flume
/lockdown
bronze mauveBOT
bug-reports got locked down.
north flume
login issues are known
DM @rocky willow with !feedback if you wish to report bugs in meantime, but please check #known-bugs first
north flume
/lockdown
bronze mauveBOT
bug-reports lockdown got lifted.
fossil condor
Time for the bugs and translation issues 
foggy belfry
fossil condor
known.
foggy belfry
oof
coral vapor
Has an Notification errir for HQ been reported
hollow kraken
Yes
placid horizon
inb4 people start reporting known bugs again
frosty gyro
happens all the time
quick shoal
no daily & weekly rework/optimisations ?
hollow kraken
Not till the 27th
opal burrow
um, is Indy acquisition being a lot smaller known?
hollow kraken
Hm...I don't believe so. Do you happen to have a ss of it for reference?
opal burrow
lucid sundial
Got an odd one, I got some misnamed ships for some reasons in docks, or rather their pictures are wrong
hollow kraken
@lucid sundial It's a known issue
opal burrow
idk if it's standard size for her, so just to be sure
lucid sundial
didn't find it in the known issues, good to know
hollow kraken
Hm...that is rather small but it might be just to fit all of her portrait in there? Who knows, but for now Id say go ahead and report it. If it's intended, then it'll just be marked as such
opal burrow
okay
quaint lily
Are 3 subs supposed to move one space?
balmy spear
is this a bug?
foggy dove
sub movement doesn't follow the usual restriction
opal burrow
does it fall under construction or graphics/interface?
north flume
interface
opal burrow
gotcha
brazen briar
People who finished Z23 event before the restart are getting an academy notification with no way to remove it
frosty gyro
known
hollow kraken
It's a known issue
frosty gyro
who did?
hollow kraken
Ah, gotcha. Well no worries it is reported
brazen briar
Clevebae
hollow kraken
Fish lies
frosty gyro
I see, well they didnt see it in that case
brazen briar
most likely
frosty gyro
can you reproduce it?
narrow axle
i cant because im broke with coins
hollow kraken
Hm...we do have UI overlapping reported so this might just fall into that
OR a restart should fix it for now. Or just a simple reload of the building page
slender socket
hollow kraken
Known issue w/ Koln
worthy moth
So if I have a bug that may continue if I keep playing, should I hold back on doing so?
round crater
Shouldn't it be "was"?
fossil condor
No it's a wasn't (in this context, the person checked wall of shame and couldn't find their name)
hollow kraken
@worthy moth Hm...what are you referring to exactly?
narrow axle
but that bug only happens when you have full dock then go to sort to retire and then go back
worthy moth
Current bug is that if I get a new ship, it will sometimes replace an existing ship with a new aquired one
hollow kraken
Ah gotcha. Just saw the report as well. Follow my reply from the report as it seems pretty specific to just you for now
worthy moth
I've already reported via email, after I reset and reinstalled to no change. Which is why I asked if I should just pause gameplay, in case ships can't be recovered
opal burrow
that was quick, accepted already
hollow kraken
Hm....unfortunately I'm not too sure If you wanna just play it safe, you can hold back for now till you get a reply from support
buoyant hemlock
idk if this was on purpose but the sorting for crafting just says cons
fossil condor
Yeah, I've noted that it's most likely supposed to be construction shortened or the like, to note how much you can actually construct. hasn't been reported though, so if you'd like to you can via belfast by direct messaging her with !feedback @buoyant hemlock
opal burrow
blurry background? known
amber basalt
k lol
fossil condor
Restarting it will fix it, eventually. It'll be fixed when devs can.
hollow kraken
I had hoped the update would've fixed that 
fossil condor
that's every update for me
opal burrow
the report will come flooding in again
fossil condor
Thanks for the report!
opal burrow
uh, that's weird. Bismarck bounces when I click on the bubble of affinity/token she found in the dorm. Maybe it's an one-off thing, I'll see if I can get it recreated when her bubbles pop up again.
fossil condor
A gid/video would also be helpful to illustrate
hollow kraken
Reminded me to put mine in the dorm I'll keep an eye out as well
opal burrow
yeah, when she finds something. probably tirpitz
delicate torrent
Getting the issue in ch8 ASW where fire ships are stopping mid way, subs aren't revealed with sonar, after normal ships destroyed
hollow kraken
@delicate torrent Can you happen to record it happening?
delicate torrent
I'll try it's very strange
near tide
The dorm does not allow me to scroll all the way down, preventing me from picking up furniture (in this case, the carpet).
unreal arch
the ship name of enemy might not display well in event stage
delicate torrent
been consistent the 2 times I tried
hollow kraken
@near tide It's a known issue
@unreal arch Known as well
near tide
Ok, did not see it yet.
opal burrow
the event is reset, as intended
ember basin
I sometimes get logged out of the game and back to the title screen when I return to the game from another app.
amber basalt
near tide
Another one: after buying the dorm furniture, and go to the event page to collect the reward, you have to select another event tab before you can collect it, as it says "in progress" even after completion.
sudden oasis
cloud stratus
You can drag the selection off to the sides
opal burrow
@cloud stratus that is known
delicate torrent
@hollow kraken is there somewhere other than discord i can upload the full video to?, I'll try and cut a portion out which shows the bug.
hollow kraken
Hm...streamable or YT would both be easy choices
quiet rock
Quack? I put my phone in my pocket and I guess I somehow opened a debug menu?
hollow kraken
Yeah, that's log mode. You can just press hide
tropic fjord
uhhhh, when i click on people, it comes up in chinese
hollow kraken
Known issue
fossil condor
For reference, anyone familiar with what it's supposed to say?
hollow kraken
2nd seems to be "Add", 3rd is dorm, 4th is "Block", and 5th seems to be "Report". Unsure about the 1st
opal burrow
upper one is profile
hollow kraken
1st is profile then
opal burrow
yes, restarting the game should fix it
dire wyvern
Okey thanks ^^
delicate torrent
portion of the video showing fireships stopped and ships not firing
full here https://streamable.com/duqlq
fossil condor
those make sense, I'll have to confirm it but from icons alone yes.
hollow kraken
@delicate torrent Huh. That is odd. Go ahead and report it if you don't mind
delicate torrent
How do I report?
hollow kraken
Wait...are you guns still firing?
delicate torrent
nope not firing
hollow kraken
Ah, okay. Then it's the old error we have noted down. It's a known issue
Where all ships and bullets stop
delicate torrent
ok, there's also the issue of sonar not working and only chaser being able to reveal subs, I guess that's also a part of it
I suppose a restart may fix this
hollow kraken
Yeah that's how we have people fix it for now is just a restart
timid hinge
I have a permanent (!) point on Academy Icon - but I have collected everything possible there and interacted with everything possible too - what can it be?
delicate torrent
known bug
timid hinge
okay, ty
hollow kraken
As to what's causing it, it's due to Z23 being reactivated. You already completed it so when it was reactivated, it caused that bug
delicate torrent
hm restarting doesn't seem to have fixed it, just changed the location where the fireships are stuck, somewhere in the back and sonar still not working
hollow kraken
@delicate torrent Hm...well it's believed to be a connection form of issue. Can you perhaps try a different network connection? Or possibly even a VPN? There does seem to be some connection issues w/ AL right now for some regional players
@lament crater The decor token count is a known bug
lament crater
hmm, ok, I scrolled a bit through the channel and couldn't find it, but alright, I'm gonna delte it then
opal burrow
@sleek crest the chinese text?
sleek crest
Yes
rocky willowBOT
Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:
Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues
chilly tartan
Moonlit overture not fixed yet?
hollow kraken
Not that we've been informed of yet
sleek crest
Would it go under bug or translation
fossil condor
Translation
chilly tartan
Also quick question, isn't Montpelier on Light Build? Can't see her on the wishing well. Denver as well.
fossil condor
They're after the cutoff date
opal burrow
uh, the wishing is for ships added before March 23
chilly tartan
Oof, too bad, I already got all the ships on all perma build pools except for those two
sleek crest
@rocky willow
hollow kraken
You just need to DM her the command !feedback
clear ravine
The zone around the sub fleet doesn't move with it, instead stays at the same place
placid horizon
intended
hollow kraken
That's intended
fossil condor
That's intended behavior, Sub ASR is determined on spawn.
hollow kraken
Hunting range won't change based on sub movement
clear ravine
Oh, ok didn't know that^^
paper ridge
portland lookin weird
paper ridge
o ok
unkempt dagger
for fighting submarines bug try to remove chaser
pearl galleon
hollow kraken
Known issue
opal burrow
Such cramped formatting on the words here.
don't think it's worthy of reporting, but...
wet summit
I just got her almost 30 minutes ago and I already oathed her without ring?
Help bug
wet summit
@hollow kraken thanks
solid dock
Looks like the Schoolgirl Atago skin is still using CN assets.
frosty gyro
known
solid dock
Did a seach in bug reports, didn't see it. Apologies and thanks
hushed light
my submarine is freezing and standing up on event map
hollow kraken
Give me one sec I believe that was reported
Actually, it never was. @hushed light If you don't mind, please report it to Belfast
!bugreport
rocky willowBOT
Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:
Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues
empty cargo
Anyone else having issues with the Wishing Well? Not only did I not pull anything on my list but the screen is blank
umbral summit
not a big deal. but new selected secretary ships show promise ring in chat when not promised
hollow kraken
@empty cargo And that's after you made your choice of two characters?
@umbral summit It's a known issue
umbral summit
ahhh. never hurts to make sure :)
empty cargo
Yes, I picked Atago and Vestal, after 70 cubes, i got neither and then it was blanked out
Restarted the app and my tablet with no luck
Weirdly I pulled alot of SR and UR too.
hollow kraken
Well for the 70 cubes, I'm inclined to attest that to bad RNG. But for the issue about it going away, there's no limit that I know of Can you perhaps try a reinstall as well if you don't mind? If you do, be sure to bind your account. But go ahead and report it as well
!bugreport
rocky willowBOT
Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:
Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues
woven mica
Just double checking if no one else has noticed but in the players profile are it says Collectio instead of Collection
I looked in known bugs but I didn’t see it marked for today
hollow kraken
Hm...can you post a screenshot just for reference? I'm gonna double check as well to see if it's been caught
hollow kraken
Ah, right there. Yeah, give me just one minute to double check
woven mica
Okay
cobalt eagle
hollow kraken
Ah, yep. It's been reported. Card for reference: https://trello.com/c/h2QuCP7c/675-collecti
woven mica
Gotcha
junior dirge
Mutsu skin lines are missing too. Was it reported?
hollow kraken
Nah, Mutsu hasn't been reported yet
brittle sedge
the helicopter gear
is marked as T0
but is purple rarity
i cant click on it again but can someone grab a screenshot of it and report it if its a bug
dull ridge
I’m going through my memories collection and have noticed that Moonlit Overture has gone from 9/9 to 7/9 with the last 2 cutscenes being locked. Is it a known bug or has anyone else got the same problem?
ember merlin
@dull ridge it’s been reported already
frosty gyro
you can check for known bugs in #known-bugs or our trello
dull ridge
Ok, thank you
barren geode
It's only me that has an lag spike for 1 sec after the beginning of every battle?
honest solar
I have that too, but I assume it's just a device thing as opposed to an inherent bug in the game
barren geode
Even tho I play in 60FPS, but after the Bismarck update its like 30
fading wren
So everytime I finish a battle, the camera goes up to this corner all the time.
Shoud I assume it's a bug and report it?
It's start to get really annoying
cloud stratus
Switch world buttons have different height on my iPad
distant fractal
hmm koln is thiccer
hollow kraken
@cloud stratus Hm..go ahead and report it
@distant fractal Known issue
ember merlin
Koln is already known
https://trello.com/c/EwjDUGXw/763-köln-being-out-of-shape
hollow kraken
!bugreport
rocky willowBOT
Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:
Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues
barren geode
The hell? The skills keep activating but the battle seems to stop (nothing is moving)
The timer doesn't run out either
hollow kraken
Yeah, it's a known bug w/ Akagi-chan
barren geode
Wow nice defence 
hollow kraken
Yeah she can softlock the game when she activates her skill w/ no vanguard present
buoyant hemlock
Academy notification keeps popping up even though there's nothing left to do.
hollow kraken
Known issue. Caused by the reactivation of Z23
buoyant hemlock
So does it disappear when I finish the sensei missions?
hollow kraken
Ideally it should. But sometimes it's not for people. If it doesn't, we'll just have to wait for a fix for it unfortunately
buoyant hemlock
Thanks man, I'll try to ignore it then. For now I'll be sitting here regretting my decision to buy 2500-oil-worth of curry, just to check if the bug was from my canteen overflowing.
buoyant sable
Oh yeah I was wondering if the title screen flickering was reported yet. I'm only asking since it seems like it's been doing it right when the shipgirls say Azur Lane
ionic mortar
It happens to me, too. The moment before the main screen turns into l2d and starts moving, there is a quick white flicker.
buoyant sable
I guess it's the transition for L2D then
fair needle
koln, just like how I always remember her
ember merlin
known issue
quaint lily
Some of those bug should be Features
random hound
It stays stuck on Loading for me.
dawn beacon
Submarine is stuck?
SOS & event map all sprite is stuck (for Enemy's & Fleet ship too)
hollow kraken
Hm...whenever it freezes, has Chaser always been in your fleet?
dawn beacon
Enemy's is cannot attacking & Suicide ship is stuck on middle screen
@hollow kraken yeah
That's the problem?
final cairn
Is bug about "can't quit(close) the game " already reported?
hollow kraken
@dawn beacon Maybe Someone came in w/ the same problem earlier and they had Chaser. Can you try a fleet w/o Chaser to see if it still happens?
@final cairn From your phone's back button you mean?
final cairn
Yes
hollow kraken
Yepp, we got it reported
final cairn
Ok thanks
vital ridge
is the date supposed to be 18 instead of 2018? also 19 for 2019
dawn beacon
@hollow kraken
vital ridge
it was like this before last patch
hollow kraken
Alright, and even w/o Chaser it still freezes?
dawn beacon
Yeah
hollow kraken
@vital ridge Hm...go ahead and report it
vital ridge
ok
dawn beacon
And after you quit the Boss battle (progress), the HP is recovered back (be like before you challenge it)
jovial minnow
Hm, game crashed and now it's stuck on loading screen. Any solutions for this?
hollow kraken
@dawn beacon Hm...two people already reporting this...go ahead and report it for now please
@jovial minnow Which part are you stuck at?
!bugreport
rocky willowBOT
Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:
Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues
jovial minnow
It's ok now. Dunno what it was, but "Force stop" and "Clear cache" worked.
hollow kraken
@dawn beacon Steps to reporting are in the bot message above
dawn beacon
Alright
buoyant hemlock
My Bismarck is 4 stars but it shows a 3 in chat
hollow kraken
Need to refresh your secretary
buoyant hemlock
K
pure prism
I can’t seem to find the ship ID number anymore, I tried to view trelo, but it doesn’t display properly.
storm wyvern
Hey, anyone got that freeze on sub boss battles above W7? The beginning everything works fine, but after a certain time (around the time the 2nd wave in and shoots one BB salvo each) the guns stop shooting and your frontline does not deploy any Anti-submarine bombs anymore. Backline works fine and can kill the boss, but the front line and enemy ships just dont do anything anymore.
hollow kraken
It's being reported
storm wyvern
Ok, my thanks
urban escarp
I've noticed a lot of crashing on the OnePlus 7 pro - how can I debug and report this?
hollow kraken
Hm...you could try using the file repair option in the settings menu
urban escarp
I'll try it - is there any way to know when it's done?
hollow kraken
Ideally it should restart the game and when it's done booting back up, it should be done
hollow kraken
Hm...can you try restarting now after pressing it?
cosmic hollow
the event map camera is buggy if i am on the right side on the map the cam hovers over the left side and i need to manually ajust it
i am now on the far right side
after the battle
hollow kraken
Yes, it's a known issue. Presumably not intended
cosmic hollow
its since the event started
quaint lily
Dragging outside the map doesn't make It move
cosmic hollow
i have to grab it and move it over4
vernal sparrow
The names of the events and the pictures of the events doesn’t match
dawn cradle
No alerts or prompts as seen in the picture, but my Academy still has an alert dot on it
ember merlin
buoyant hemlock
Why cant I wish for monty and denver?
steel sable
@buoyant hemlock
buoyant hemlock
If you inspect a ship minimize the game and bring it back up this happens
It never flips back to horizontal
worthy stirrup
I can't connect to my Washington account I've been playing for the last six months
hollow kraken
@worthy stirrup Try a different network connection and/or a VPN to see if that helps the issue. Although for any further questions, please use #tech-support for connection issues
buoyant hemlock
Wow this bug rules