#bug-reports
1 messages · Page 78 of 1
Loading screens are being cropped top/bottom on wide phones
An alt connection is a possible solution @noble stratus
There are general issues with unreleased skins, but I don't think that one's reported.
Unable to go back/home from dock
@fossil condor oke

Please report it in that case
ideally - please record that you can move camera and select ships, so just it's visible it's not just softlock
!bugreport
Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:
Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues
After finishing an order this error appears and after restart it vanishes along with cubes and no ship has been added to port bug seems to happen meabe with “finish all” button or meabe with build itself
known @upper pond
@keen cove if you sure you didn't get the ship - please contact CS
/techsupport
If you experience a specific technical issue, such as a bug not encountered by others; an issue with a purchase, or a loss of items, please email al.cs@yo-star.com with your UID (it can be found in your in-game profile menu), in-game name, server and issue as well as device brand, model and operating system.
Please do not DM Yostar staff or discord mods about your issues and use e-mail instead.
Please note that the answer may take up to 3-5 work days, so we ask you to be patient.
Already did that
Why is UID required though? @north flume
so they can check logs if needed
The research context is in Japanese and cannot start the research.
known
But also wanted to warn others to not build only when needed
It's been going on since the Kizuna Ai event in all servers
Another low rez BG
I am expecting a mini-maintenance soon from all the bugs
yuki looks smaller, known bug ?
Wait. Don't remember yuki specifically for graphic issues
Reported earlier for Tirpitz, but bug happen to ALL oathed girls with L2D. L2D stays in background even after switching and watching another wedding scene or just viewing another ship.
Sorry to have you review my latest report kawaakari, I hadn’t seen it in #known-bugs so I figured I’d put it through. I assume it’s also known about errors with text wrapping in a lot of dialogue boxes?
The boss fleet in 6-4 didn’t spawn after clearing all of the ships anyone have an explanation?
@obtuse idol restart the app
Okay ty
@buoyant hemlock its known yes that text wrapping is an issue
Thought so 👍🏼 thanks for all your hard work
@buoyant hemlock also I dont believe you read far enough, there was over 70 reported bugs today, I found both of yours here
Ah my bad. I tried to read as many as I could. I probably did not scroll far enough up like you said. I’m surprised that number is only 70, but then again I guess a lot of them probably are repeats with so many people playing simultaneously and all of us seeing the same stuff.
not that many repeats
canteen and merchant shop isn't updated to new UI version
.. and why is there a helicopter landing pad? We're getting heli carriers soon?
probably for things like chinook copters which are seen often around naval bases or docks
@hoary valve I dont think its been reported so go ahead and report it
!bugreport
Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:
Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues
Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:
Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues
DM belfast bot
I did. !bugreport wasn't in it's accepted codes
!feedback
does anyone see this?
@hoary valve read the message she responds with
cause u posted the screenshot in the title 
and put an X where it requested a screenshot
should've followed the guideline
Question
yea i know. Just saying.
For some reason under the new update, in the ship specific dock evasion got changed to SP from EVA. I assume it is a bug since it is still listed as EVA elsewhere (ex. total stats, stats detail info, equips, etc.)

Was the big with Hiryuu's skin reported?
I couldn't find it, so I'm telling you guys in case
they had no idea of knowing if there was a screenshot section 
@static moon yes its known #known-bugs
I posted the screenshot with the description. It said u can post in the conversation (when asking for pic) so I thought it accepted it earlier.
its whatever acei, we got it 
first report problems. 
eh, dw. we all make mistakes 
known
Ok
I fixed the card to not have the screenshot in the name @hoary valve
@frosty gyro Thanks. 
game crashes everytime I try to re-bind my old account on the login screen, is it known?
@upper mesa go to #tech-support
ouch
oops. thought it was still closed
Say are the in-game emotes supposed to be that small now?
The ranking in pvp help are shortened. Does anyone else get this?
Infinite loading screen spotted
Did anyone see my comment?
https://discordapp.com/channels/456397991847395339/468804420801527810/580271299520233472
I cant click that on mobile
"For some reason under the new update, in the ship specific dock evasion got changed to SP from EVA. I assume it is a bug since it is still listed as EVA elsewhere (ex. total stats, stats detail info, equips, etc.)"
doesn't look like the pvp rank being shortened is known yet
all the detail page in pvp is just the list of merits rewards for the ranks and has nothing else
They stand behind the bed
Or???
Does anybody write already about Big Brother Bismark (in the event storylines)
yes, it's known
That's supposed to be like how people call Cleveland Cleavebro
chinese text gear skins known I assume?
Saratoga sound is missing after slide to other character and back to saratoga again
@steady hedge yes
Fusou’s alternate voice lines for this skin are missing.
Also all special touch lines are gone in the archives, though I don’t know if that’s intentional.
Okay
You can see the evidence of my bug in @supple echo pic (SP instead of EVA)
Not sure if this is known but the gold dorm medal requires 30k tokens spent but says 20k in text
SP instead of EVA is known
Has anyone noticed that the BB main gun skin the hai domo one is in japanese

yes
both known @supple echo @rare gulch
Why can't I start my next class?
Well there are some non English characters when you decide on kicking someone from your guild, but I'm guessing that one is known
@vital ridge now you mention it. The practice rule is missing beside rank shortened
Earlier when I was playing, I changed my ships in a fleet but when I tried sortieing it used the old version of the fleet. It took restarting the app to fix this. Has this bug been reported yet?
it's been like that for exercises
@fathom sand there has been reports that some ships went missing when sortie exactly after doing what you described
@fathom sand got same trouble, mine is can't solved by restart app. So i do reinstall game LMAO


@calm bramble known
In guild shows that all guild members have laffey as secretary
known bug
@thorny girder that's great, laffey is love

Hmm yes hiryuu seems to be more white than usual
known bug @heavy kindle
the monthly login page just appeared 1hr earlier like dst bug
not a bug
Exp bug!!!!
Ok
@lavish magnet its just a visual bug, please be more specific next time thank you
Ok thx
Halp. I got 7 ironblood ships, but cant access Roon development.
visual bug
ok no need to describe it if you know
@frosty gyro says be specific
@gloomy niche prinz eugen is not a vanguard ship
yes but I said its known
you dont need to keep pressing a bug when I told you its known
Wat? Printz is very vanguard ship..
nevermind I forgot shes in the front
@gloomy niche when you restart is it still like that
Yes, i restarted and its same
was browsing the store and
@crimson mountain known #known-bugs
Also another thing. Kizuna shells skins are not Eng text aymore
it's known
Ok
My akagi is bugging out
can you be more specific?
Can't post images so hey
Backline ship markers dont move back to the far left side of the screen when changing resolutions or using splitscreen
Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:
Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues
The medals in the dorm no longer open up a prompt when you tap it
what's the bug here? @calm bramble
@opal burrow probably speed being shown up as Eva
That’s the only one I can see maybe
Decrease the effect of what?
the Out of Ammo DMG debuff has
known bug
@inland blaze not a bug
Okay
Is it?
as I said
It looks like adjusted resolution
and it cuts off artist names
Ah
which needs to be fixed for sure
I see
Nothing wrong with the item
They’ll need to just make the artist’s name modular to the screen like the menus
sry, i didnt get it, was my bug with Roon research unavailibility known?
Actually, for that one, did you try a full restart?
i did
Oh, and it's still unavailable? was wondering since it looks like you just got leipzig
can you post your dock with all the iron blood ship?
did someone already reported the bug in inspect function in dock ?
yes, just got her. but enhanced her just in case and restarted game. still same
Good luck to devs..they still have much work to do..and don't forget the lunch
i posted collection with vanguard filter on
@vagrant crow can you be more specific, do you mean turning it vertical?
yes but can you just post your dock?
@frosty gyro trying to resize the image but not everyone is then all my skin and oath skin are resize
i retired z1. and it never said they are needed in dock. so what is the point?
that the point
the game req you have 7 register in the library
but somehow the game want you to have all 7 of them in your dock
they are in library. just not in dock
since you are missing 1 hence why you can't
so, then description of requirement is wrong?
For PR unlocking you only need them in collection
either the wording is wrong or that it is intended
You do not need to have them in dock
well he said he scrap z1 already so yeh this is a big bug
It'd explain why, but it shouldn't be as per ender
need to ask leek kun tbh
well he can solve this issue by farming a z1
oh not again
if he can unlock roon by having z1 in dock it is confirm
unless someone want to test this out by scaping enough iron blood
It'd be a confirmation at least. I think it should be reported as is, but if you get a Z1 in the process, I'd ask you to let us know if it made roon available (or getting any other iron blood)
maybe game reinstallation might help?
sure
Make sure your account is bound beforehand
at this point your guess is as good as mine
need to ask leek kun or devs about this tbh
well, wish me luck then
I would test but err
i already build my roon so....
Not worth scrapping
yeh that the problem
you back from class ender?
the only way to confirm this is ask the man himself to farmed a z1 since i bet my ass is that the game req you to have them in dock
Yeah
now I can rest, maint soon though 
some one i know ran into this is this normal? or a bug
second person to report this
is it the same person in this chat
they have 7 and roon is locked as 6/7
exact same as my problem
Do they currently have all the ships?
the guy above got same problem
It might be that one of the ships don't count for whatever reason.
is the w12 research posted here already?
yes, and known
@woeful ravine yes
yes
ya i am just wondering if it's a bug or if theres a reason
yeah. but there are no more ironblood ships to get if you came after event
please check #known-bugs next time thanks @woeful ravine
that should be made clear somewhere one way or another
do you have all the ships in the dock? @brave aspen
@brave aspen your friend have all 7 of the ship in his / her dock?
they said yes
then one of the ships might not be recognized
ok, then I'd have to guess one of the ships don't count for whatever reason or the other. Need to make note of the ships they have and make a bug report.
i guess its leipzig
!bugreport
Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:
Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues
Actually, considering that someone reported a different PR as being unlocked before they should have been, wondering if it's bc of this.
oh
theres a confirmation picture
i reinstalled game and its ok now
he tried that apparently
no need to have them all in dock. just in library
Screenshot (May 21, 2019 2:55:36 PM)
Wait, a reinstall fixed it?
🗿 it fixed itself afterwards
yes. reinstallation fixed roon problem
or might be case of longer time required between unlocking 7th ship and unlocking roon
@brave aspen could you confirm if your friend reinstalled with a stable connection? considering the other case resolved itself
as far as they are aware it was/ they had no other problems
should i bother with the bug report or just ask them to reinstall?
both?
It seems Super Gamer Kizuna Ai uses the chinese texts when giving her the random word generator
ask to reinstall for now
@brave aspen reinstallation helped in my case
@dry sage known bug
ya they are going to try it right now i'll mention it if it doesn't fix and then make the report
@brave aspen make sure your friend has their account bound
i am going to assume they do since they already reinstalled once for this but i asked anyways
what about this? For some reason, during the battle, the new UI feature does not work. This is about the one that allows the new UI to adapt to widescreen screens
its intended that battles are an exception to aspect ratios
Looks like notice can't be unnoticed...
As in, the Notice button will always have a notification icon.
texts shipgirls says when being unlocked are slightly wider than borders of text windos and therefor can not be fully seen, but i'll just assume it is known bug
On my phone 18:9 aspect ratio the game is in full screen now except when in battle, still have 2 bars on both sides
@magic garden battles are an exception to aspect ratios
That's sad
I guess my glasses has bad eyesight too
I'm guessing the text is getting fixed?
no more exit window/close app when pressing Back button from the phone ?
nope, maybe it would be back after urgent maintenance in less than hour from now
phone issue, not a bug @vagrant crow
@pearl sequoia does that persist through a restart
Can i post a video here to show the bugged ?
what?
yeah, it happened when you open notice
so no solution for back button to exit the game?
no there isn’t, its device specific
good morning, uzuki froze the 7-4 boss fight too xD
@pearl sequoia I am asking about your bug though
just quit the game by closing the app
doesn't happen while I play jp though
the order is reversed...
the blur is gone after restart
known
@buoyant hemlock well restart did say uzuki and that skin is bugged, wait till the hotfix
@pearl sequoia then it was just a desync
Ahh file too big
anyway, my report is that even if you press notified, the notice notif stays there
okay cool
yeah known
gotcha
I'm asking about exit button too, it doesn't happen in my azur lane jp. so I thought it was bug not device problem
can I post my youtube link here since discord cant handle huge video file about the Inspect resize image bu
a second reinstall got it working
might be broken/missing/corrupted file then
thanks for the assistance i'll dump that bug report and forget about it.
In this store, now you can not touch Shiranui to get a discount?
Is that a bugged? The game crash when I try to change the Ship for her training
@next parcel there was never such thing
Lol what happened to my video
@foggy dove I remember exactly what happened. She even said she would give a discount next time if she was poked several times.
there isn't such thing
its just her saying. not actual thing
it never was a feature
@native shard your phone looks like it's lagging a lot
yeah it does
it looks like it can barely run the game
please dont double post thank you
But on jp server. There is no laggy
it worked the first time 
the exclamation mark on "Notice" won't go away even after ticking "Notified" D:
Prob a minor bug but unticking the "Show highest rank" lets you select medals for display in your profile (by default the medals page is empty even if you have some unlocked)
i had a lot of crashes for whatever reasons too untill i changed old thermal paste to new one so it would not overheat
restart the game
ok
bug: the akashi painting for day 1 gave me the correct skill book(s) but day two when I just finished it gave me 4x aux t3 plates, and no skill books. It says it should have given skill books
@hollow tree @river kelp both known
It is laggy on EN server Idk why, it’s just happened since the last up update
@kind plank its using the incorrect wording, known bug
ah rip. yeah four plates is sooo much worse lmao I was excited when I got a bunch of gold skill books day one
What should i do now lol, well I will just hope for the next update. Thanks for replying @frosty gyro
I might have missed it in #known-bugs since there's a ton of bugs reported recently but is the AZURU REN you hear supposed to be three voices of three different ships in the same time?
is this a bug? (more snacks x)
yeah the dorm text is a known bug
please check #known-bugs before reporting
Typo when sellecting „Collect All” in the mail
I have SR ships from story locations, but...
ah. ok
Has this been reported yet
yes
Just got that error when trying to do the project
Where she said othing instead of nothing
@somber sluice known
Roger
I know the game isn't intended to display in portrait mode but.
translation error when trying to kick or promote guild members
My tactical training tries didn't reset. It was 1/3 yesterday. After reset it's still 1/3, tried doing it and now 0/3
@tame carbon log out and log in
Known, as is othing.
which one?
The TL error
Now about mine... 😂
I'm fairly certain yours is device specific/portrait not intended
Oh, no
All I had to do was go portrait from ship inspection
I'm just saying that the game doesn't switch back after exiting that view
Resizing the image from default skin cant be enlarge but the oath skin or other skins able to resize but also affects other skin weren't adjusted during insp...
here is the bug im telling a while ago
Oh okay, that worked. Weird, considering the other daily reset correctly
Thanks
Hmm. Think it's been noted but don't recall if reported
it's reported
Bug: Screen bloom if you quickly leave the mail menu and go to the notice menu. Remains bloomed until you quit the game
known
yukikaze's portrait is smaller compared to other girls
No space in notice information
Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:
Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues
known bug #known-bugs
👀 👀
After the update, I always get this infinite loading on the main screen after ~30 minutes of playing, both in MuMu and Nox emulators, everything is fine on my phone though, so it's not my internet. Before the update, I also got the loading, but it usually went away after a couple of seconds. https://puu.sh/DvaSH/e0ddf3fede.png
The name is not displayed properly if it is long in this...
when it should be like this...
How did the text in the notice get screwed up
Some text in research doesn't show all
Some text in clan member info panel is In chinese
known
Found items stops scrolling text before showing full name and some items starts scrolling from the middle of their name
Was it reported that the back button to exit the app doesn't work anymore?
It's not a bug
How am I supposed to close the app? 🤔
With either of the other 2 buttons on your phone screen lol
It's kind of awkward to do that, but okay
Back button functions as a back button in the game, not as a force close
Tab - Home - Back / 2 other methods of close ^^


same for Lexington
Same for avrora
Sorry same, just login
notice is still bugged and shows red ! even when notified checked
stuck in loop
Somebody free my soul from this 
@copper bronze Restart your phone. If doesn't work - corrupted files, you should be able to fix it in settings
willl try
ship notice is still bugged in chat and hides behind the typing panel
restart the game
change secretary?
did you actually killed the app or just closed it and opened it?

Ty 
when i click repair data, does it give me a prompt when its fixed?
never used it, so I don't know how exactly it works, sorry
didnt work will try another device and get back to you
repair files dont work for me btw restart
So where do go for that same problem
same problem aswell

I just claimed one then this popped up
that is interesting
That’s how mine started
imma try again, then try a reinstall if it still doesnt work
seeing if another device will fix. I have emulator, ipad and android
Claimed one and try to refresh the research
o right
Then bam
Oof
and you can't leave the screen after that 
Yep can’t
Encountered this bug, not sure how I triggered it though
Blurry overlay stays over the screen, also affects maps and PvP
force close your game
Notice is Minor to me
yeah it is
But lowkey annoying lol
If I don’t go into the research stuff everything else works fine
Thought it was fixing bugs, but apparently only some...? Text wrapping seems almost worse now
exercise dont give exp anymore ?
What happen
claimed research thru the LEFT lab icon and worked on android for me.
failed on emu and ipad
I couldn't get into the research lab either
Also, it seems that my completed Research Academy assignment can't be grabbed. It shows I don't have one going, but I set one up last time I was on before update, and there's a red exclamation like one's completed...
poor dev, no time to rest
Guild ‘expel’ option
ohhh boy exercise is bugged
Force stop fixes the blurry thing
Getting the research through the LEFT Icon like @copper bronze said works like a charm
On android btw
renewing opponents in exercises gives lower ranking points now?
did 3 renews to get higher ranking opponent and it gave me 5
higher ranking = 10 points
lower ranking = 9
above a certain gap is 11
shouldnt be 5 points
It happens even before iu change too
if ur top 100 it doesn't work that way tho
restart your game @runic horizon
I got fucked numerous times refreshing and got lower ranks before
it works that way in top 100
i've been doing it for seasons
if they higher rank than u it's base point which is 10
idk how many times i refreshed into opponents lower then me
It says "Accpet" instead of Accept when someone wants to join your guild.
is notice tab still showing you warning even when you read it a known bug?
I did a fresh reinstall, didnt fix lab.
Doesnt work. Notice opens as soon as i login and then eveything gets blurred
refresh 3 times to get higher ranking opponent = 5
i might as well fight lowe opponent n get 9
ohhh boy
Notice (!) doesn't go away yeah
Lingerie did you mean you fought someone higher than you but got 9?
Lmao prolly a display bug
is a visual bug
there is a card for it and how to avoid it in #known-bugs
is this a bug or is my internet just bad it's been stuck at a permanent loading screen and restarting doesnt help
@remote tinsel @stable dagger try to claim thru the left lab icon instead of the bottom
Ye, it's kinda a thing for a lot of people
Are you on phone? tried turning on and off airplane mode?
if u click to fast to fast forward animations on result screen it end up stopping the counter and creates a visual bug @severe quest
i have nth to claim, im just reporting that a reinstall doesnt fix it
@copper bronze it worked thanks
Some of icons in dorm section is blurred too. Is it a bug?
yes
Research academy stuck loading forever. Already claimed reward on main screen.
Prince of Wales' swimsuit skin uses the CN assets for its portrait. Seems to be the same issue Prinz Eugen's swimsuit skin portrait had.
meaning censored?
explenation mark doesnt go away on notice symbol no matter what you try
known bug
@severe quest It is much more functional than the old one.
cursed forever 
known
Can they fix the numbers being closed together? Like the one on max storage, and the one on exp stored
gotcha
Is this already known glitch?
wut?
Found one
You can not see the player profile in the chat. When you click on the avatar of the player, nothing happens.
not sure why but my screen keeps becoming blurry randomly?
Don’t previously acquired SRs count for this medal?
@stable nova u need higher ranks for ranks above captain. for next rank u need to be top 600
@ember basin it doesnt
Didn't realise the name CV of Akagi-chan still -
Was this bug reported already?
@vital ridge i see, thank you
lol
You can adjust the skill bar, though it doesn't actually save it
moving xp bars was reported
@raw kraken Ohh I see thanks. Well, back to farming then. Hahaha

It doesnt let me do proyects
Why can't I connect to my old account?
Whenever I click the Bind FB account it crashes
@glossy depot restart?
I tried
@hard sinew #tech-support
when managing the dorm ,it doesn’t let me zoom-in or zoom-out of move outside of it. cant edit the furnitures that being blocked by the UI
Oh ok
Why?
@glossy depot that's weid u got 3 of the same mission
Why the exit button doesnt work when im exiting the game?
Mine worked at old ui
its probably not a bug, but its not a feature either
Having same issue as Eazy
So much bug after update UI -_-
they maybe forgot to put it in the new ui as a feature
Same issue as zukhruf
It will say 'are u confirm to exit the game' icon
The PR ship enhance bug is still there, isn't this game breaking?
I thought they did maint to fix this
nope
Theres a bug in commission
u cant enchance it gives u an error
u cannot enhance pr ships even if they appear @junior dirge
Ohhhhhh haven't tried enhancing it
Wont let me set reccommended
I cant access my research tech too.. it was stuck at infinite loading manjyu ( restart app, change device, & change internet connection do nothing )
i think its the G-236-MI thats the bug, cause i have 3 of them same as PicoPico
for me it worked fine if i have to guess only certain researches are bugged and if u get those the game just hangs
Probably the G-236-MI
What phone are u using?
Is the logviewer still available in new UI
@junior dirge it is same here with G-236
it says soul farming for us
it also might be a place holder for others the G-236-mi if someone got it to work
Lul
POW summer skin still censored
i don't think the patch fixed stuff reported in this channel
@severe quest yes, it uses the censored CN assets but only the portrait. sorry for the late reply 
They probably just fixed instabilities
china retaliation to Huawei ban. they force censor all out shipfusssssss!!!!!!!!!!
This is great
Idk guys but thats kinda hot
not sure this is the right channel for this type of discussions tbh
@summer dune Are you runing an emulator?
android emulator for pc
Ohh what resolution?
with android emulators yes
Bug connection
Because you have a weird resolution
That's probably it, things happen differently on ipads too
@summer dune it's normal size here
Try inspect and go out and try switch
What phone model do you have? I'll try it on my emulator
Same here, it just keeps loading. Using Android btw
The Bind Facebook Account button crashes the game whenever I click it?
and I don't have screenshot to prove it
Maybe that research is the source of the bug
how could I do now
it might be just a place holder when the game doesn't recognize the actual research tho
@opal epoch dont think it is
i got that same mission but mine loads but i only have 1 instance of it
G-232-MI probably was the default place holder if the game doesn't find anything
Oh i see. Nevermind then
G-236-MI?
yea look above
236 i mean
so I just wait and see whether they found the bug?
@severe quest when did u start ur current research. before or after patch?
Honestly that needs to be looked on quick
after
Yamashiro's wedding skin lines disappeared after introducing new UI patch.
Recent additional techs haven't solved the problem, this girl didn't get the lines back.
Playing on global, Washington server.
Anybody got the same issue?
This is bug?
does there anyway could tell them the bug?
You can see the Chinese word (?)
weird so my G-236-I loaded up properly like it's suppose to grant donation but everyone elses got fked weird
Try the lab icon on the LEFT and see if that fixes your research @sick raptor @opal epoch
@dawn beacon it was reported already
Nothing happens when you click on a user's avatar in the chat. @north flume
Oh thanks @vital ridge
Oh it's an iphone
@copper bronze are you talking about here?
It looks like there isn't any workaround for the research thingy
yeah
does anyone whom I can tell the bug
@severe quest you got just one of them thou seems its the number of them that causes the bug cuz I have 2 and its bugged
just wait for fix
@copper bronze well got to wait 4 hours to see if it works haha
It's all G-236-MI
!bugreport
Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:
Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues
alright
cause i cant cancel it
@copper bronze i can't tap anything since it goes straight into the loading overlay
Nope, she didn't wear the coat.
we got a whole bunch of CN stuff thrown in
Can anyone help me? The game crashes when I click the Bind account button
Oh, to get into the Research lab you could do so by tapping on the LEFT icon on the idle menu
that should be part of cn censorship so a bug already reported
No one will help me?
@hard sinew never got the problem, I've no idea
should be there more then 1 portrait frame ? (i have a oathed ship as my secretary)
pretty sure you can only claim through that, if you try to access lab to start a new research it still crashes
What's going on with this game
@hard sinew u mean the one in the settings in game? and which paltform
He meant platform as in android or iOS or Emulator
u can use yostar should work just fine
Oh ok android @vital ridge
it's also easier to use if facebook is bugged rn
what is this blur and infinite loading
The mutsukiwhat emote is out of place
@fickle dome known wait for fix

@fickle dome access the lab through that LEFT icon on idle menu
youll need to reinstall that
someone tried that and didn't work
all the images are all over.......
Works on me .-.
Foxhound became shropshire.. shropshire became...
Any1 else experiencing the blur?
@wooden sky yes, there are some people above
whenever i scroll quickly in the dock, the images change to a random character =x
@lusty sun known issue: https://discordapp.com/channels/456397991847395339/474210478311211029/580136032197017630
I hate I have to ask it again, and the mods here must be annoyed too. but among all bugs, this one is annoyed me the most
I can't accept the inability back button to make exit/close prompt caused by "device specific/dependent", while I installed both jp and en apps in same device and back button works perfectly in jp
thx
@viscid mauve it seems bugged but for me it always end up with right portrait after it finishes loading
Everything is a blur, I can't play it
@pearl sequoia i think it's a problem with en specific client
u should report it
!bugreport
Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:
Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues
Force close the game for blur
I report it here few times and still given same answer, I still believe it's not caused by device
@steady otter i fix it by disable notice notif at beginning
@pearl sequoia Yes, one of the members misunderstood what's happening. Can you please report it again?
if it works for jp client but not en client then it's a bug imo
It is a bug
@teal mist Connection issue, please try VPN
via trello? sorry, but I've never report a bug before, so I don't know the procedure
I can't quit the game
JP and CN are fine, why is EN suffering :(
!bugreport
Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:
Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues
DM Belfast bot
I can't claim one of them 😭
!feedback
DM the bot
I'm an idiot

k
Is there a fix to the lab yet
thx
notif page frame not loaded and the ! in notif menu not disappear after being clicked?
Not yet, I let staff know about it, but seems they're currently busy
Is this normal?
Same issue as @sour swift
what is possibly not normal from the pic tho
I am having issues with my dorm. I can’t see any of the items on the bottom of the screen. Can’t pick them up, or scroll down.
@shy scarab Known
i don't see any problems with those rewards @stark wadi
Gucchi
@dense shard Known
fix mah infinite lab load screen !!!!
Ahh thank you 😃
@shy scarab It's a known issue
Ah, purple rarity has a chance for purple bp, only gold drop all gold, so that's fine
known
So it is normal if you get a purple bp even if there is 2 gold no
@stark wadi Yes, it's intended
Thanks
yes a lot especially with lower rarities
is mine known tho
@west ice known is just a visual bug from trying to skip animations
oh okay
Thank you
Grazi
It happens after the daily rewards notif. Closing it and the front pagr suddenly like this. Fyi
*happened
I resent the "highest rank attained not showing on profile" feedback last night
My lab fixed itself for some reason, no idea why.
@rustic eagle Yeah, it got added manually so no worries
Ohh thanks
I didnt see this in #known-bugs, im not being blind again right?
@remote tinsel missing on my end too
ah i see
not sure if anyone has brought this up. but the info in akashi's fanbook is the wrong info for the wrong event
hearts appearing over the ui

@silent timber known
nice!
@remote tinsel Don't think it was, please report it
been stuck on this for a while now, not sure if known yet
retire bug
@thorny silo reported already
oo ok
the physical back button not working for quitting the game is an accepted game bug now?
it works in jp client so en not having it is a bug
okay
Uhh the instruction in Akashi event from the lunar new year
already reported @soft fossil
So apparently when you get an SR it seems like I get the notification setting for it, but I checked and I believe that's the new ship buzz notification and it's set to off
Oh I didn't see it
Voice doesnt play on ships' archieve page
did exiting and entering the dock fixes the isse?
Is it known?
some ships have some lines that are not voiced yet
@raw kraken It is known
names not matching the ship's picture can be solved by scrolling until the ship is out of frame then (slowly?) scrolling back
Some don't. But archives is bugged right now for many ships
basically, the mismatches are from scrolling too quickly
Some one know what with Events/Class Z-23 Sensei ? Why he's gone?
It's bugged right now. It's a known issue
i think that visual bug depends on device too since on my emu it never shows wrong portrait
he
German ships are referred as 'he' irl
I've encountered that many times on my phone and it's quite slow imo
Just Biskmarck only
Nah its all
oh well
Bulin faction is Iris Libre???
restart the game

There's rare bulin and common bulin now 
I didnt know they change the rarity background too
Cygnet Sea Star on Shore and Atago School Daydream using CN assets. Is it known?
known bug


When you go to change/see second floor's ships and go to the first one the "EXPReceive" is 0
Idk if I explained well
Can't scroll in the detailed battle results. Annoying if you use submarines and want to see their damage
can you provide some screenshot? @quaint lily
Yeah
I can see the same thing as YellowNomadGlitch without going to 2nd floor
Why does some battle still give commander exp +0 and some actually gives exp?
@drifting lily you can just click on the bottom arrow to see the dmg tho?
@raw kraken It's a known visual glitch. You still get the exp
@wheat thorn Known issue w/ "cance"
@quaint lily same on my side, probably visual glitch too like toaster said
that's a first, lemme check
in my case I just clicked between Train and "Train" (which is Rest) tabs and EXPReceive became 0
Yep
I'd imagine it's just refreshing it so that it says "0" but was it like that before the UI update?
no
Got it. Not sure if that's intended w/ the update but go ahead and report it and we'll get it figured out
!bugreport
Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:
Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues
only one person report it please 
When sharing my shikan info on twitter, the image crops on both the left and right sides.
I assume this will happen on every non-16:9 device/window
More than likely. We have a report for sharing haveing untransalted text and not getting rid of the UI, so I'll get the cut off screen added to that report here after a bit
Known issue
Why?????
Done ,but still same
Just submitted a bug that my guild list is now full of Laffey 
dammit I had a bug that would only show when recorded since it involved all action stopping in pvp but the battle still continuing if that makes any sense but the video didnt record properly I dont know how to recreate this bug it happened randomly
Prinz's swimsuit art has been fixed since the patch this morning except the Sprite, which is still the CN Sprite.
(Getting there guys)
I got that blurry bug too, so annoying
@stable dagger does your pvp have Akagi-chan in either your or enemy fleet?
yes, that's the issue
damn ok
Name still not fixed
i think it's uzumi sleep skin that is suppose to freeze pvp games
ngl thats a pretty og name lolicon
most reports have Akagi-chan in it that causes the pvp to soft lock
akagi chan bug was fixed before the ui update
Oi!
and uzuki sleep skin is bugged rn
yeah, but it still happened randomly apparently
untranslated text? it's known
ok
I found a bug, which I can't get my reward after finishing all the tasks in Exam. I click on a ship but nothing happens.



Let me try to force close


