#bug-reports
1 messages · Page 77 of 1
np 
It’s pretty cool tho keep it like tht 
@worthy moth What exactly are you trying to do? Log back into an old account or something else? Just trying to clarify
its a bug, so it will not stay
Anybody having trouble loading into the game - I've been stuck on the loading screen since maintenance finished. I logged in successfully to my binded account, it's just stuck on this loading screen before going into the game T_T
@tame garnet you'll have to reinstall (with wifi)
Oh no T_T TY though for the heads up
@worthy moth Hm...that's odd. And that happens whenever you open up the game?
Yup
am I the only one who doesn’t hear the voices for the AL skins in the archives? Defaults are fine but the skins only show dialogue, no audio
its a known bug
Typo error on 'submarines'
@worthy moth And when you click on attack, does it allow you do the tutorial or anything?
I havent seen that one yet 
It tries to do tutorial, but stops
Skin not showing up
At least I can log into my account so it's not sth wrong with my account ! ALso I just have to install thru playstore right
Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:
Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues
@tame garnet yes
I'll just use Trello?
@worthy moth Hm...and have you tried restarting your device just to try that? And if you can bind your account, can you try a reinstall?
!feedback typo on 'submarines'
Oh lol
Why is Prinz Eugen icon showing as the censored version ?
I'll try that
nothing else, just that, and she;ll take you through a process
!feedback
@frosty gyro no good, still crashes
unfortunately nothing we can do then, can you contact customer support? @wary vapor
/techsupport
If you experience a specific technical issue, such as a bug not encountered by others; an issue with a purchase, or a loss of items, please email al.cs@yo-star.com with your UID (it can be found in your in-game profile menu), in-game name, server and issue as well as device brand, model and operating system.
Please do not DM Yostar staff or discord mods about your issues and use e-mail instead.
Please note that the answer may take up to 3-5 work days, so we ask you to be patient.
Sorry first time using feedback
has it always been new item/item found?
No English?
calling akashi an item D:
is it now know yet whether its intentional that the leaderboard doesnt show commanderlevel?
@long smelt known
@remote tinsel I believe it has been for missions 
@long smelt Known issue
@frosty gyro do note that is for recovering my account from before the update, otherwise it will throw me at the tutorial
well make sure its on the server you were on before
if that doesnt work, then go through with contacting customer support as I said 
Uncensored units replaced with censored thumbnails...So far I've spotted Christmas Urakaze, someone mentioned Schoolgirl Atago, and there's also Swimsuit Prinz Eugen spotted...probably some others.
All skins w/ versions from CN got the bug
is known
alright well
is it know yet whether its intentional that the leaderboard doesnt show commanderlevel anymore?
No, we don't know. You could try asking a player from JP/CN to see if it's the same on there but besides that we don't have a current way to confirm
hi
@frosty gyro the ammo doesnt make a difference with the freezing at the boss fights, but when i took uzuki away it worked fine
i need to sleep 
@buoyant hemlock Oh, quick question. What skin do you have on Uzuki?
i have her comfy one
@buoyant hemlock just sleep, feedback team can handle
even though im going to sleep as well because im sick
everyone is having snack100, snack200 and so on instead of their name right now?
okie
thanks
@buoyant hemlock That could be the reason. That skin is bugged
@gentle prairie known
yeah i thought so too
Hi I usually play on split screen because my phone's screen has to some insensitive areas around edges and before the ui update, the ui stayed centered in a frame but now it fills the whole vertical screen space (As you can see on the screenshot) making it impossible for me to touch the buttons, is it intended ?
Hi, just wanted to provide feedback if this is the correct place? the new Incoming Chat text is kind of difficult to read (dark blue on gray text) especially in battle when its almost translucent.
i will try tomorrow
I didnt see that in known bugs, shes on Commision, let me know if I should report it or I just missed it
Little graphicbug, happened when my phone gone standby while in Medallion screen
‘Sell Out’ instead of ‘Sold Out’
@timber wadi its known but I dont think they ever reported it like asked, can you report it for now and I or someone else will look back at it later
its been reported
@timber wadi Known
@cobalt nebula Known
@broken bay If it's consistent after a restart/reload of the page, let us know
ok good, I dont remember
Is this a reported bug?
Yes it is
dunno if this is an error or not but is february intended here?
Also, a display issue with the countdown timer for Takao in my screenshot
The game after I installed it don't started what I should do?
Look at this Bulin’s
@vernal sparrow Known issue w/ the dock
@broken bay Tapping on their icon will show you their commander level
Hey I am back, tried the things you guys suggested, re downloaded and installed azur lane with quo app, tried opening the game with wi-fi and my regular mobile data, but I am still stuck on this black screen after the devs logo. Do I have any hope or should I try sending an e-mail and pray?
There's no more "Special Touch" in every ship's voice at the Memento. Please fix
kawaa tested 
Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:
Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues
@spare thicket known
and asking us to fix it will not make us fix it faster!
@tepid spear I'd say try a VPN as well if possible. If that doesn't work, then you could try emailing
I'm just reporting it and hoping to fix it in the next update
I apologize if already mentioned, but at the main screen if you hit the view mode (the button that looks like an eye) this comes up as usual but there’s no button to go back. I’ve tapped everywhere and dragged in different directions to no avail. Restarting app was required. Also please give my wife Naka a retro
*edit: Wait scratch that, after restarting app and trying to duplicate my issue, I'm able to tap on the screen and sometimes it'll return me to AL home
I have tested it the graphic bug is reproducible if u get a connection error when u look at a medallion description
I dont recieve a comission notificatio again
@broken bay If it's due to a connection issue then it's a desync issue and those can't really be easily fixed since they're client side
@wind falcon Make sure your notifications are enabled on your phone and in game. If they are, you could possibly try a reinstall if you'd like. Be sure your account is bound if you do
@hollow kraken okay gonna try to reinstall the game again since all notification are enabled
Can't claim
@restive widget #known-bugs

So the UI started spasing out tapping randomly and it made me buy a new training slot. Is it really undoable? I didn't even tap the screen :/
@languid gull In game gem purchases are unrefundable. If it TRULY was due to a bug, you can try contacting support but no guarantee
/techsupport
If you experience a specific technical issue, such as a bug not encountered by others; an issue with a purchase, or a loss of items, please email al.cs@yo-star.com with your UID (it can be found in your in-game profile menu), in-game name, server and issue as well as device brand, model and operating system.
Please do not DM Yostar staff or discord mods about your issues and use e-mail instead.
Please note that the answer may take up to 3-5 work days, so we ask you to be patient.
Done
I think this skin (Hiryuu's school skin) is bugged in the store. Gave me a giggle tho. ^^;
some of the descriptions for medal are cut off 
is this a bug, after telling the grid for submarines to go away, it returns after every battle
Yes it is. It's a known issue
Ohhh yukikaze so cute xD
Dont bully yukikaze please
Just to confirm(since I don’t know where else to ask), are we supposed to see Curia faction in fleet tech without any ships, or it is a bug, or mistake?
Disproportionate CGs are known
@vernal sparrow Hm...more than likely intentional since they also left LVL 120 in fleet tech. It's easier to leave it there than tailor it to EN
Hi, I don't know if it's a bug but I usually play on split screen because my phone's screen has to some insensitive areas around edges and before the ui update, the ui stayed centered in a frame but now it fills the whole vertical screen space (As you can see on the screenshot) making it impossible for me to touch the buttons
@proper harbor That sounds more like a device issue when it comes to split screen. You can try changing the aspect ratio to see if that changes anything, but no guarantee
@sand arrow Known issue but a lot more skins are showing up now
@wintry agate Please report it to Belfast
!bugreport
Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:
Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues
one of the touch lines on Cygnet’s Winter Date skin just cuts off. seems to be the only touch line that has this problem
Will do
This part didn’t get translated and I think might be missing a button
@strong panther Cut off text and wrapping text is a known issue
@woeful plover Known issue
Dropping this here hoping its a bug
and next time state the issue directly
Go get some sleep, Kawa 

No worries at all 
Upon selecting shipgirls for a commission, and by scrolling down the dock list to do so, I sometimes get "wrong" images for the "right" ship; it seems to affect a complete row of shipgirls, see the highlighted row in this example
Text isn’t centred in colour boxes (slightly higher when compared to other text colour boxes).
@frosty gyro just made twitter work, in the starting screen before tapping twitter I tapped yostar and facebook, when I tapped twitter it actually worked
@ember ridge Yeah, incorrect names is a known issue
@cobalt nebula Hm...go ahead and report it as well then
@hybrid summit Known issue w/ Hiryuu
@hollow kraken I've tried different ratios it stays the same
, well I guess it comes from my device 😅 thanks for the late night support you rock 
Is it planned that the game have removed the special touch dialogue in every ships profile?
It's not intentional. It's a bug, but it's known so the devs will fix it
but the new UI should have new resolutions so the problem of intense areas should be solved
Say is it normal for the title screen to have up to two girls saying Azur Lane?
i am having issues with moving objects at the bottom corner of the dorm - the UI blocks it no matter how much i move the camera/zoom. you can see it with the white lace rug here
Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:
Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues
Report that as well @lusty sun steps to reporting are right above your message
@mild hawk known
oh
is it known that in the skin shop the little chibi previews dont do their idle animations?
I tried to reinstall the game, it loaded normally without an acc but when i logged back in with my fb acc it keeps loading
T_T
Uhh, why i can quit le game? when i press back icon i cant out from the game
@tame garnet As in the Manjuu's jumping or a black screen?
weird text allignment?*
Guys I don't know if this is a bug. But well alright I am updating. Everything went fine and all that but then it like I don't know got stuck on 843/13-something for like 40 minutes approx. Is this something in the game or well my internet
known bug also hi stella lol
@buoyant hemlock It's just left aligned but the text wrapping part is known
hi shrub
Is combat data progress bugged too?
Is it possible to make these retroactive?
ah mbmb just didnt see it in the recent reports
Some of us have already completed most of these
Accept is misspelt on the guild application page
are videos allowed?
So, uh, don't scroll too fast in the dock
@fossil lily Please report it to Belfast
@gentle zinc Yeah, wrong names are known in the docks
!bugreport
Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:
Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues
Hello, I guess R&D quest bugs were already reported right? Like this one https://puu.sh/Dv0TF/d08e41a2b6.jpg
Yepp it is
Okay thx :)
!bugreport
Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:
Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues
@hollow kraken Manjuu jumping
Hm...could you perhaps try a different connection type(Wi-Fi/Mobile Data) and/or a VPN to rule out a connection issue
I'm back. After reset and reinstall, still the same problem with reoccurring tutorial
@worthy moth Hm...could you contact support then b/c I'm not too sure
especially since you're the only one getting the issue
@buoyant hemlock It's a known issue w/ Hiryuu. It'll be fixed
/techsupport
If you experience a specific technical issue, such as a bug not encountered by others; an issue with a purchase, or a loss of items, please email al.cs@yo-star.com with your UID (it can be found in your in-game profile menu), in-game name, server and issue as well as device brand, model and operating system.
Please do not DM Yostar staff or discord mods about your issues and use e-mail instead.
Please note that the answer may take up to 3-5 work days, so we ask you to be patient.
Support contact info in the message
Ok
@restive saddle I also noticed that
I tried 4G internet earlier and just now still the same problem
So I just updated the game, at the start screen, and when I tap to login with Twitter, the game crashes. Known?
I don't have a VPN so let me find out what I can do about it
@cosmic pond turn on developer mode, turn it off, and then try again
The request was 40k dorm token but the progess is 31k/60k dorm token
@cosmic pond I had the same issue earlier, tried a few clean installs and nothing, however after another install I tapped to login with yostar and facebook, the login boxes poped up, then I tapped twitter and it worked
@rancid folio Known issue
or try that first I guess 
should i report off center text?
new UI got rid of the hidden Akashi paws for the Akashi side quest.
Found this when scrolling through the skins. This is on After School Bully skin for Hiryuu.
I think there’s some sort of iOS memory leak because only time triggers it, not a specific action
Have problems with main buttons scale on my ASUS M2 Pro and hyphenated words
Is getting stuck on loading screen reported?
I saw B-397-RF reported as being in japanese, i see it in english but it requires chapter 12 clear
Hi, I download the game on both my mobile phone and tablet after the latest updates. My mobile phone has no issues as it is linked to my FB account but my tablet is unable to link. When I press the Facebook icon or tried to bind it, the game hang. I already installed twice and the problem persists. Able to assist on the problem? Thank you
Kizuna Ai gear skins that previously had English text now have Japanese text
@dense grove Yeah, the W12 commissions in general are known
@hollow dock Known issue w/ Hiryuu
@raven loom Known issue
Sounds like an upgrade
I wanna ask how do i report yamashiro bridal attack oath skin and fusou perfect partner skin does not use the new cv lines?
It's a known issue w/ them
couldn't find any reports on this but for PR the enchance/basestats has a glitch
https://files.catbox.moe/ghewn5.png
https://files.catbox.moe/pw4dkk.png
@hollow kraken so should i report this off center text?
Sure. Not sure if it's intentional but go ahead and get it reported
I can't move one of my fleets, apologems when?
Crhono's trick isn't working for me, how do I turn the developer mode on and off?
@wooden basalt Restart your game and see if that solves the issue
@wooden basalt try to restart the game
@austere epoch Actually now that I think about it, since we already have a card for off-center buttons, I'll get it added to that. Sorry 
@hollow kraken yeh no problem just use my pic and add it
Text stating that a character in a formation is unavailable (e.g. on commission) is in Japanese
It's known
@cosmic pond some other guy got it working, enable developer monde and reinstall the game, after a few tries it should work
(a few tries of loggin in, not reinstalling)
Was going to kick someone, this showed up
Yea, looks like I'm heading down that route
@rich gazelle Known issue
also the "rest" icon is just a squished version of train
K
are we suppose to be able to check users stats by clicking their secretary in chat? because in new ui it doesn't happen
Hm...not sure. I'll check w/ Kawa to see about it on JP when she's back on
Damn this UI update is chaotic
Known issue
I think I've just found a new bug
It says to spend 2,000 decor tokens but it says out of 3,000 :,)
I have the recorded video about the bug
@rough sapphire It's known
@lunar jay What's the issue?
Hiryuu is just a white square
Known 
Ahh... my b
The video is 21mb, can not upload it here
Prinz skin is censored on the icon
Known
Oof, my bad
need fix (icon)
So the submarine thing still hasn’t been reported yet?
Plus whatever competitivene is supposed to be 
@lone turret It's known
oh mb
@hollow kraken new UI pains, thanks 😦
Hi
i quickly looked through known bugs but didnt see it
I think i found a bug in EN client
@teal wave No worries at all 
@lone turret Yeah, I'm actually going through all the items that didn't get added correctly due to Belfast Bot dying so that's why it's not there. So sorry about that 
@uncut hinge It's known
Kk
Kizuna AI skin (texts) bug
It's known for the equipment skins
Oh alright tq
I think I know my issue now. Somehow my account got flagged as a new account.
My name is cut, it should be SkorpionNegro
Do the glitches of iPhone 6 and older versions still crashes
I think this bug still not known yet.
Back button work fine but the chat room option window won't close
Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:
Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues
The crashes are still not going away in my IPhone 6. I have faith in the Devs that that they will fix it
Found a bug lol
bro this ain’t cool
Exit dialog?
that hiryuu skin is bugged
big gæ
i know everyone got turned into laffey, but all the ships are now one star 
even though laffey is base 2 star
and monarch is 3
It's probably a side effect of that bug. So let's wait for that to be fixed and see if that get's fixed along w/ it. If not, we'll get it reported then 
And also everyone on my blacklists profile turned into that bili collab boat
When a SR ship is built, the chat input box obscures the build notice in the chat box.
The girls' lines on the blue-ish boxes have a weird syllabe separation on line breaks
No exit dialog when click back button on lobby
@buoyant hemlock Yeah, it's known
@deep summit Text wrapping is known
oh alright sorry
is that text bug new or has it always been this way and i just didnt notice?
Can just make out the build in the chat box, heavily obscured
My girl Terror's icon was forgotten...
That also applies to Erebus, IDK Abercrombie since I don't have her.
@deep summit It was a thing for MVP textboxes and what-not but not for secretaries. But the new UI caused secretaries to break as well
@cobalt nebula Go ahead and report it for the chat box cutting it off
@near tide What do you mean icon?
Class icon, top left of the ships.
Apparently when I'm on the home page being idle for a few minutes my phone falls asleep, but when it's on a map or in in a battle it's fine though
It had been changed last update too, from the usual BB red to CA orange.
I'm sorry but I don't see the issue w/ it. It has the new Monitor icon
this is from exercise defensive fleet, my roon is oathed but you can only see the top thingy of the oath border, the rest is blue?
pretty sure this is a bug as well?
Yes, it is relatively new, but it doesn't match the new icons.
Ah i see it now with the monitor icon, still "puffy"?
Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:
Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues
Yeah I guess, instead of the modern look. Looking in the Fleet Tech section I can see a different icon too.
@buoyant hemlock Hm...not sure. Might just be a special one for PR ships but that'll need confirmation
pretty sure its not supposed to be like this? cause there is supposed to be an oath border but there is none showing there
roon is oathed ibuki not
but thats a bug though then cause look at the top of the border
i think it's pretty different to be a style choice
you see the smol oath icon thats normal for every ship
but the rest of the whole border is missing
reported
kk
also good tatse in waifus 👀 @vital ridge
@buoyant hemlock Well you can go ahead and get it reported for now. We'll take a look at it
washington sprite is bugged
Nice
Oh please tell me that Saratoga wasn't edited on there
it wasnt
Hiryuu preview in the shop turned into this lol
I call it censaring.
ill make a video
@wicked iris known
Okay
@vagrant sentinel That's amazing. And please do, that'd be awesome. Thanks!
just noticed this small typo https://gyazo.com/180ce5567b319d0d302ce017efe5c61d
my research is in chinese and failing
#known-bugs
It it known that Spence is missing voiced lines? Was going through all her voice lines and stranger - crush and her marriage lines are not voiced anymore
Might not be the only shopgirl missing voice lines
@wanton creek Known issue
@vagrant sentinel Please report it. Although I wish it was intended 
!bugreport
Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:
Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues
how can I fix it tho? 
@high vale Archives has a lot of ship girls missing lines
is something wrong with enemy flagship not appearing sometimes?
@late vault Restart the game
I thought that was the case since Roon had hers missing
small typos everywhere
expected
@distant fractal Known issue
cool
Has the unknown SR CV build in chat log been reported?
No it hasn't
!feedback
I’ll do it. 4 tonight!
dm the bot
@hollow kraken So it's a known issue then? Didn't want to bother with just re reporting a bug already reported
@high vale Yepp, it's known
@vagrant sentinel Report it to her by DM'ing that command to her
Say is it normal to idle on the main screen for it to allow my phone to fall asleep at all?
Shikikan's full name didn't appear correctly... it's suppose to be Master Lolicon 
@hollow kraken Ok, thank you. I shall wait for the upcoming fix to my shipfu then.
I mean it never did that with the old UI for me
@buoyant sable You mean it has a timeout feature? Sounds intentional since it was high in demand
@umbral quartz Please report it to Belfast
!bugreport
Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:
Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues
Oh so the main page has a timeout feature now? I kind of like it when my secretary would start talking after a while
I'm able to touch hold and drag the commission category column. It snaps back right away, but odd that it happens.

Already reported I think
I thought we were up to w11
oh, i scrolled #known-bugs and couldnt find it. mah bad.
@humble glacier It is
But yeah, again, scaling is off for some elements for me
Like the loading animation and game controls
Oh yeah is it normal for there to have two girls say Azur Lane with a short delay of sorts?
Probably yes
It’s letting fill out enhancement for pr ships
Might as well post the screenshot again
idk if its already logged but in friend requests if you reject a req the confirmation is in chinese
It'd be bigger with the old UI
afterschool boss is mission oof
@meager vortex Yepp, it's reported
@ember merlin Report it please
@tawny bison Known issue
Especially the joystick
oh so you also manage bug reports toaster? thanks for confirming
Oh yeah, anyone on "Feedback Assistant/Manager" is for bugs and feedback
@ember merlin just wondering whr did u get tht tho lmao
And no problem at all 
when you get the dock full notification and choose enhancement 
343bp: am I a joke to u
can u actually enchant her stats tho?
f'ighting this pvp team softlocks my game
I did my 15 exercises but this team softlocked me every attempt for 4 attempts
@ember merlin Choose...dock for now
when does it happen @frosty sky ?
@frosty sky Its a known issue. It's b/c of Akagi-chan
I fought a bunch of other Akagi-chans in my day's resets without issue
akagi chan bug should be fixed
She activates her skill and softlocks the match. Perhaps something to do when she has no vangaurd left
It loads the fight but then my units are stuck with a loading message that never completes
Oh, you mean it's something different?
It basically softlocks right as the fight loads, only just happened a few minutes ago
Hm...oh!!!!
It's b/c of Umu and Fumi
acutally, just Uzuki
Her skin is bugged right now
During double screen mode, secretary and maps went below the screen level.
@shrewd quarry It's a known issue
I looked through and didn’t see anything that caught my eye about this, but the aspect ratio of the home screen and various ship girls art is very zoomed in and out of place on my iPad. But when I look in my phone, everything is fine.
Yeah, it's a thing due to the ratio. It'll be brought up but not sure if it's an actual bug but rather just not looking good
Regarding the invisible CV issue, happened with a cruiser for me now.
IDK if I should make a separate report.
Nah, no worries. I'll get it added to the report
Oil cost is not shown in the Limit breaking screen with the new UI update.
@thick zenith i reported that
Both of those are known
Got it. I'll get it added to the report. Thanks!
known
Thx
not sure if this is a bug or known, but yukikaze has the shy look as deault
Same goes for the weapon skins being in other rlanguage?
@buoyant hemlock yep
Ayts! 😉
probably related to the other thing but she now shows up on the retire screen 
which doesnt happen if you retire from the build tab
@ember merlin And I'm taking a wild guess that you do have her locked, yes?
it only does that if shes not locked
the icon says she's not locked
and it doesnt allow me to select her anyways
But you said she doesn't appear in the build tab so I was assuming you did
Dorm snacks don't display names right
@ember merlin But I'll get it on the report anyway
@raven loom It's known
A small bug with the favorite icon in the dock menu
I assume mine's not a bug then
Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:
Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues
@wispy phoenix @obtuse helm Known issue
How to report?
Not sure if intended feature or bug, but I'm on EN server and my kizuna ai gear skins became Chinese
@wispy phoenix You don't need to report. It's known
@edgy pendant It's a known bug
Ok thanks
okay
Hmm, is this a bug? My phone goes blank, uh blackscreen while its loading for battle, like when its doing nothing for sometime. Not permanently, just need to touch/swipe to make it light again. Its quite annoying in its own way..
I do remember this sometime happen back when the start of obt but not long then it fixed. I hope this fixed soon too.
Thankyou.
“gear set” menu cannot be closed
device: ipad pro, my hypothesis is that the weird aspect ratio caused the menu to shift
Is this known?
Is "In exercise, timer freezes and ships/bullets stop in place but continue their idle or shooting animations for forever" a known bug?
Urakaze skin is broke, also heard that Hiiryu skin is broken so it could be similar problems.
@upper coral what comp are u fighting against?
Mutsuki Retro, Kisaragi, Uzuki, Unicorn, Ark Royal
@fallen pagoda It's known
@hollow kraken : 
@upper coral Does Uzu have her sleepy skin on?
also in gearset menu it says "Skin" instead of "load"
could we get a sticky with what is known so people dont repost stuff 24/7?
Uzuki too strong
well there's the known bugs channel but there's just a ton of them rn
@thick zenith We do in #known-bugs and our Bug/Translation Trello board
when I want to cancel the account bin why the tool doesn't disappear, and it's very annoying because I can't do anything so I have to restart the game
Should we farm Akagi, Kaga and Yuudachi again
Dont know if its a bugg
But i think no one will farm them again for this
How i report?
i think u need to drop after they put it in the game
like xp it shouldn't be retro active
Yeah but still, we should already get the medal from thr ones we farmed/have
idk if the game saves the sr drop count anywhere tho
needs to be dropped again
or it saved before the medals
So it is suposed to be like that? @frosty gyro
@vivid juniper known
already in #known-bugs
wasn't there something in the patch notes about no longer having to unlock daily missions
they still need to be unlocked
@raw urchin next week we get new missions on the 27th
i see thanks
I've seen a couple people kinda mention it in passing, but I didn't see if there was a bug opened for the weird aspect ratio stuff.
Happens on my iPad, as well as changing the aspect ratio to anything taller than 16:9 on a chromebook
anyone hv the bug type and corresponding number table
@forest jasper I sent one about half an hour ago about the characters being off-centre on the home screen and in the archive, but nothing seems to have been noted on trello or anything
I think it's the same thing you're on about
we are being very overworked right now
we're going to go through the entire list and accept what hasnt been accepted as some bugs have had issues being accepted or we just havent got to them due to the immense amount of them being sent in
Nah totally understandable, especially for day 1 of a big patch like this - it's super appreciated! 😃
Uh as much as I wish I had North Carolina oathed, don't
And yeah @rustic acorn I just sent one in as well just in case.
I had just switched sec from my Oathed Enty
@wraith mural u-556 mission
Oh oki
No Akashi
We have a drawing event
@forest jasper iPad Pro as well
For greedy cat
Thank youu
Again no one talking about UI scaling?
Some parts of that seem rather out of whack for me
so many people are
It's above there
talking about it
and I wouldnt necessarily call it a bug, its the ratio aspect
its been suggested to change it
Yeah, aspect ratio
The oath frame isnt shown in chat for youraelf
Alright
the names of equipment in the crafting section dont scroll anymore
@bronze cypress if you restart does it stay the same?
@buoyant hemlock known
@buoyant hemlock #known-bugs
Aspect ratio inconsistencies will be fixed Yes?
what inconsistancies
its reading them pretty well
the only issue is how small font turns out on big stuff and spacing issues
My secretary is in the bottom corner
not an inconsistancy
Looks awful
Please consider changing it
Yes it was fixed by reset, i dont know how it happen... I will try to recreate it if i can
intended 
Pixel emotes cutting into profile frame
known
- Cant tap on chat avatar anymore and get options
the everyone is laffey issue appears to be easily fixed (for yourself only) by changing your secertary if you guys haven't been notified
Ok i think it when u switching unoath and oath ship
- The ship being built picture always a carrier regardless of what ship being constructed.
known
- Oath frame does not appear on chat
It always show oath frame condition of the secretary on login, if you switch sect, it will remain the same on chat to your self only, not to the other
Example: login with enty oathed, change to uzuki oathless, oath frame remain on uzuki(on yourself only, other player reading, you will have exactly the oath condition)
I know it's reported, but really change that "Bismarck is a bro" thing. It's giving me the Sephiroth type of creepy.
known bug
Sneaking in to ask if anyone knows how to solve the issue with the game crashing when you try to log into your account via twitter and/or facebook
I miss my "fakkyu"
@odd grove #tech-support
yeah
Apologies if this is known but I got a lab mission in Chinese that I couldn’t do
It's known, yes.
I can't exit game via back button
It's bug or fiture?
already reported i think
back button on your phone?
if so, its not a bug
we cant do anything about your device
back button on phone used to be used as quit button as well
in old ui
it doesn't do that anymore in new ui
Has this been reported yet?
Kizuna stage staight up ghosting when you slide over. Is this a bug?
Inspecting a girl and then changing from Landscape to portrait does funny things
Not a bug, just rotate your device back it should re-orientate itself
The first one is a bug though, right?
It's just on the Build screen, it works fine on the Dock
i dont know whether this is the right channel
so current UI doesnt show some kind of "indicator" when backline is attacked like reddish left screen in the old one
is it only me or its just the way of new UI?
@outer blaze So when you inspect in the Build screen it'll always look like that?
@jolly crater I'm personally not sure, I'd have to look at it some
@hollow kraken Yes, claiming a just built ship, inspecting then going to portrait will always make it look like that
I'm not sure if this was mentioned, but when I was looking through the medallians, the sea explorer one. "Acquire 1 st Ship from a story or Event Map" it doesn't seem to register the ships we got before.
its persistent on all client versions
@topaz sable They didn't backdate, so it's not a bug
I'm not sure if it's already been reported, but it would appear that for some people, clicking on 'bind twitter/facebook', crashes the game, I'm currently having the same problem.
i dont know if this is already noted but the after school bullies skin appears as a white box in the purchase skin section.
Anybody have the problem of opening multiple gear boxes and getting less gear than the amount of boxes opened
Like 5 boxes but 4 gear pieces
@buoyant hemlock It's unfortunately a device specific issue so the devs aren't able to do much about it. But head to #tech-support for help
@open flax Not a bug, you got dupes
The game behaves extremely weird on IPad pro (possibly due to the weird aspect ratio), for example:
main menu
normal (16:9) device: https://cdn.discordapp.com/attachments/479151457799503874/580220570998669312/Screenshot_2019-05-21-10-24-52.png
IPad pro: https://cdn.discordapp.com/attachments/479151457799503874/580219912778285067/image0.png
gear set menu
normal device: https://cdn.discordapp.com/attachments/479151457799503874/580220586668720138/Screenshot_2019-05-21-10-21-17.png
IPad pro: https://cdn.discordapp.com/attachments/479151457799503874/580219231845613568/image0.png (notice that the menu blocked the "gear sets" button)
Hecc
I see, thanks!
@buoyant hemlock It's known
ah ok
what happened with this skin ?
It got bugged in the update. It's known though
ah okey
Um excuse me who is the cv of akagi chan?
And also did the game remove special touch?
Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:
Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues
Why the special touch was removed? @hollow kraken
Well ok then
Ship type overlapping
Why sometimes I receive 0 commander xp?
It's a visual bug
@lusty sun Please report it. Steps to report are above in the Bot message
Where u-556?
Not in the game yet
Ouh ok
wonder if this specific translation issue has been addressed already
It's known

Hello! I'm new here. I was wondering if there's a bug on event memories. Two scenes on Moonlit Overture went missing after the update. Thanks!
known bug
the Loading screen pictures seems to have been crop down and sometimes it hides part of the artist name is that intended ?&
Not sure if people posted this yet
But
Prince Eugen has a diff portrait from any of her skins
It's a known issue, using CN version
It's not meant to be
Welp, I was unable to buy gems
The preview CG's got bugged and swapped w/ CN assets
@brave atlas Head over to #tech-support for purchase issues please
Thx
Old known issue. Mostly just a desync though
Text overlapping in the shop
Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:
Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues
Known issue. It's using the CNY event text
Hiryuu after school bully skin not loading
known bug
I put that one in earlier
was rest always a squished train icon 
known

I am unable to add girls to the Dorm after the update
restart your app and try again
Although it'd be nice to have a free ring, I'm pretty sure that I haven't ringed Tirpitz.
@neon hare Ya know, it's been brought up quite a bit, but it's never been reported. Will you please report it?
the artist name is cut the image need to be resized
!bugreport
Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:
Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues
their name is swd3e2 though if you wanted to know
Thank you @frosty gyro restarting fixed my dorm issue!
I do not have a pledge with kawakaze but the pledge border apears in chat (I had hood that I do have pledge with as secretary before)
I just asked someone to report it so it (should be) known
Thanks @hollow kraken! I've reported it.
@frosty gyro ty for letting me know the name but i would still like the image to be resized so that way it will avoid confusion in the future
guys just move up and seen if anyone has reported the bugs already
@neon hare No problem at all. But just to ask, did you correctly report it to Belfast by dm'ing her the command !feedback? Just checking b/c we didn't get the report yet.
@pine tundra of course, but I was just letting yu know in case you wanted it 
@frosty gyro i did wanted to know ty for the help 😃
Why?
Cancel misspelled when purchasing Dorm Supplies
That one should be known. Give me one sec to check
Yepp "Cance" instead of "Cancel" is known
I cant read that GREEN FONT
And it still says 5 instead of 5% 
Description is also not the best, and it's a cut off version of what we already have. nothing was fixed 
@hollow kraken I was in the process of answering the questions. It should show up now.
Yepp, we got it. Thank you! 
@hollow kraken np
@fading field Head over to #tech-support and we'll help you there for this issue
the Dark background, dark text makes it harder to read chat too
It's been collected for feedback and will be relayed to the devs
Is it a known issue that if you try to open a mail you read before, the game will be stuck in loading and you have to restart?
Hm..can't seem to reproduce that. Can you try restarting to see if that fixes it. And if not, can you record it happening?
Unsure if reported or not, in some battles I'm getting way less exp than I used to, like in dailies I get X amount of exp, then the next daily I get 0, same team same difficulty with S award completion. Also getting some battles now in hard mode with 0 exp as well.
Commander exp, of course. Unsure or unaware if there might be issues with the ship exp formula.
It's just a visual bug. You should've still gotten all the Commander EXP
Ah, neat, thanks
Missing assets? Either that or just failure to translate
It's a known issue
Ah
@acoustic oar Hm...and is it just for that specific mail or is it all of them that are read?
Also great grammar on the pop up
Yepp, it is reported
Looks like they didnt have time to proof check if everything was accounted for
Tbh
is this intended?
No it's not. It's a known bug and will be fixed
oh okay xd
Is there a bug where chat completely breaks wen u switch tabs?
I don't see any running time..
Wat is dis
@steep adder It's a bug w/ Hiryuu's skin. It'll be fixed
@silk jewel Does that happen consistently?
Its happened twice now
Imma check again
@hollow kraken yeab it happens if u keep alternating between tabs
is the xp gain reduced intended or its a bug?
I'm currently in 10-4 and I always earned +59 xp and not just 9...
It fixes itself if u minimise chat if that helps
laffey new year l2d skin is not moving
Oh?
@silk jewel Hm..okay. Go ahead and report it then please
@buoyant hemlock It's a visual glitch. You should've gotten teh EXP
Did u download l2d pack
i try that one first
Oh, all right then, thanks 
Is this a bug?
@queen brook If you're downloads are up to date, try restarting your game, switching your secretary, making sure L2D is turned on. If NONE of those work, you can try a file repair in the settings mneu
@hoary holly It's a known issue. It'll be fixed
Oh thanks
Wait ummm how do i report bugs 
Oh, sorry my bad
profiles in my blacklist are a bit weird
fixed
!bugreport
Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:
Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues
thanks for that
Ty
@ember merlin Yeah, other players profiles are messed up in general. Just wait for them to fix the general issue w/ Laffery being everyone's secretary to see if it fixes it
I don't know if this is known, but the info for Akashi's Fanbook has the wrong dates
Yeah, I figured.
Also the formatting on that
Look at those line breaks 
It's less of a bug and more general I should have taken as feedback But people kept spamming us with that
What's the issue
yep..
It's still incorrect feedback I guess
it will be changed regardless
Really?
known
yes
more people complaining about it than it's worth it
@rapid wind it looks like she got exactly the exp she needs to reach level 80, which is her limit
@north flume bug ^^^
He said it's known already
its known, please check #known-bugs next time, thank you
Is this chapter 12 bug known?
Yes.
known bug #known-bugs
Actually, that one didn't make it to #known-bugs. That's one I had to manually add 
Okay, thanks
that one comes in different forms of bug, as far as I can tell. Mine's got the Chapter 12 text blocked, and the description is untranslated (still in Chinese)
Yeah, they're both on the card
I cant get out from the game
its not really supposed to exist is why
Force close yo
Usually i didnt use logout icon
known
3rd time
👌
I couldn't find it mentioned, unless I overlooked it, so I wanted to ask if it was intended for two voices to sometimes play at the title screen at the same time
I think it's intended....maybe
We'll check for that one
On devices with a screen taller than 16:9, some of the interface isn't centered, all the elements are bottom aligned so there is massive space in the top area.
It's a known issue
every time i change my fleets, the most recent change does not save. i have to make another change for the one i want to show up. is that known?
for example, that's the fleet when before i press go, and after i press go lol
doesn't save my fleet configuration at all
Don't re-watch Ayanami oath or she stays on your screen even during battles 
if you're talking about the fleet change while the said fleet is in the middle of battle, it's intended.
no i'm not talking about that
perhaps
i know that's intended
i'm saying when i make a change in my fleet outside of a battle, when nothing is happening, then go into a mission
that change is not saved
and sometimes is continuously not saved even after multiple configurations
i've restarted the game etc
have not repaired or reinstalled
@smoky prairie It's known
@undone ravine Can you try a file repair, just to check that. If it doesn't work, please report it
!bugreport
Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:
Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues
Um excuse me is z23 events was ended or not?
sure i'll try the repair
@dire spire It wasn't supposed to. It's a known issue and will be fixed
uh... is something supposed to happen when you hit repair? lmao
Hiryuu's skin is bugged
known
@undone ravine Did you get the pop up to confirm the file repair?
yeah and then nothing happens and i can't tap repair again till i leave the screen and return and then the process just repeats lmao
i remember someone else having a problem with ships disappearing too 
Hm...I really hope they actually got it working. But for now, if you don't mind, can you try a reinstall? If you do, please make sure your account is bound before
Huh, alright then. So it's not just a single off instance. Well I guess go ahead and report it then
!bugreport
Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:
Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues
Reported?
its known, meaning its been reported
overall, most of them shows wrong description
Skill cut ins are on top of the gray borders, DO NOT FIX, it looks great 😄
@sudden oasis known
Okay :D
submarines are shown as having an oil cost?
subs cost oil when you use them
B/c they do have an oil cost when you call them in
oh 
The Hunting feature won't cost oil, but calling them into battle will
something's very wrong.... never had it freeze like this before
akagi-chan
Hm...it's blurry but that looks like Akagi-chan and there's a report for her right now that she can soft lock the game. Presumably when she activates her skill when she has no vanguard to apply it to
wow, that's something
thanks for telling me the cause, i'd've never guessed lol
and yes that's very much a lone akagi-chan
welp i think the bot gave up on my bug report now LOL. azur lane hates me
did the bot stop responding
Belchan is under a lot of stress, please be nice to her
We burned her today
yeah she stopped
*burned her out
shes been doing that
known
@viscid gate #known-bugs
I ctrl f'd "exp" and only saw a ticket for not getting correct exp in daily raids, I'm getting +0/+1 doing my hards in 6-1 atm
kk
Ples fix ai kizuna gun skin
did anyone already report losing highest pvp title
Why guilty turned into chinese
@jovial marlin It's been reported. Just have to wait for the devs to fix it, so please be patient
@lilac egret Assuming you mean on your profile, it was but Belfast was busy dying so it wasn't able to be accepted. I'll get it added real quick
Oh tnx
ok got the feedback submitted, thanks for the help
you need to lolify the bot so it lives again
Is it known yet that special touch button has been deleted 
yes
I think I saw it reported earlier
Aight
Not sure about this bug in the rank menu for guilds has been reported
Mmk. Thanks
Known
All ships w/ a CN variant got the bug
Chibi too
Chibi part is known
Okay
Why does the update not make me collect built ships?
February ?
known
@inland blaze known bug
chinese text on the skin? known
Ah okay thanks
has anyone reported the combat screen being so far zoomed in that it is difficult to hit the boss node if it is on the edges?
not sure if it qualifies as bug
not sure what exactly you mean?
and probably also not a bug, but does it seem like the load screens are lower quality?
i can screencap when I get to boss node in 11-2
commander gets 0 exp at low level map, is this known issue?
it's known that you can't drag as much tho
okay cool, that's why I asked
anything on the lower quality load screens?
maybe its just me
I've heard it being mentioned by someone, but not sure 
Not sure if this was reported already but some characters are being displayed incorrectly
desync
does restarting the game fixes it?
the text wrapping on the secretaries is completely screwed up
known
has it been reported that multiple shipgirl's say their "Azur Lane" line at title screen?

This a bug?
Known, yes
Know
just about to post this ^
Low rez asset
@noble stratus your connection is not game bug
@inland blaze please report it with the bot
@alpine ruin known
pinkie double posted, they got it
Okay
Myconnection? No. Myconnection is stable!
AL sometimes has spotty connections with IP's, try an alt wifi/data/vpn.
Known issue
why should I use VPN when opening AL? Anyone has solution?


