#bug-reports
1 messages · Page 76 of 1
anyone elses phone overheating when playing stages with new 60fps setting?
Nope
vespher please
Where's quit button?
wrong channel @dusk nebula
sorry
@hoary sedge ????
@dusk nebula play at 30fps, your phone is working really hard without a cooler
Found something, probably already found
Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:
Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues
has it been reported that after you sortie in battle/daily, the Exp shown is bugged? (Exp gained remains seem)
K
It's been reported
@unborn night yes
@mighty plinth
KKK
So, where do I report problems that relate to update?
keep getting needs to be updated message even though i just updated it
when i send a fleet to the shelling training, one of my battleships (QE) isnt in the battle https://gyazo.com/caf1857726984a0fe488edeb57ca80b5
@worthy moth what's the problem
To many problems it seems after big update
Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:
Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues
ビスマルクのアネキ isn't Big Brother Bismarck
its known
Big updates are like this
I guess this shouldnt be here :/ coz its from old event
A few. First, my starter ship is gone. 2nd, every related to PR and research was reset to new
Or was it rewritten by translator to be male?
@rustic eagle yes it is
Hiryu skin won't show up
@rustic eagle its known..
@buoyant hemlock known
Already found
ah i see (Ganbaru
)
So ugly at tablets, but position correctly at small phone
@brazen valve uh, are you sure that's the correct resolution. take another screenshot?
1 died
ring on chat
Guess I'll have to wait out till maintenance can fix the account issue
Prinz Eugene Chinese ver of skin?
Its tablet resolution
@buoyant hemlock it's okay to choose the wrong option, the staff will adjust it
but no oath at all
#known-bugs @lyric ridge
Aneki is elder sister, not elder brother
@fair veldt dimbreath told you how to get to developer mode
Okay that fixed it thank you
@brazen valve aneki is what it says
I got 0 exp from simple mission
@stable nova Visual bug that's known. You still get the exp
the weapon skins are not in english
It's known
^
Said it was in device setting yet I looked and dont see it
@fair veldt what phone
oath ring on chat, while dont oathed the ship
I see tirpitz live2d oath cutscene by not skip and this happen
@supple bough known
@buoyant hemlock known
@buoyant hemlock ^
android
Kawa can I revise a feedback? I was able to reproduce but I already sent a report in
Do you guys get any voice from quotes if you go open it from archive from shipgirl?
dont need to @ them twice @worldly meadow
^ this error only at tablets ( tabs4 ) not in my small phone
@fair veldt look online please to find dev mode, I don't use it
@noble ledge yes, tell me and I'll fix it
@frosty gyro lagging a bit here
k
sry
@brazen valve It's a known issue
@brazen valve are these cropped screenshots or not
For the big ship bug, if you randomly tap/swipe or zoom in a lot you'll produce the bug
Cropped
@noble ledge ???
@buoyant hemlock #known-bugs
@slender idol no, that's for the Akashi skin event
appart from the skin not showing
@buoyant hemlock #known-bugs
hmm, ok I see
Its only affecting tabs thou not small screen phone
*randomly do that in Inspect
there is also no "Special touch" option
ok I will edit it @noble ledge
@buoyant hemlock #known-bugs
thanks
ok thanks
np
So, is it something that can be fixed, or is the progress and ship gone?
its just a visual bug
Is this supposed to say this? Feel like it's supposed to actually have a date on it, no?
Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:
Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues
!feedback "Sell out" should be "Sold out" in medal of Honor exchange
Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:
Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues
This probably has already been posted, but just in case
Yeah
Yes it has. It's known
@jolly matrix don't post it please
no its fine
we all want the game to be clean
@jolly matrix #known-bugs we have a channel called this for a reason
not for design
another one
so many hiryuu reports
Didn't see this in known bugs, doesn't show our secretaries, just laffey
It's in #game-news
Ah
u might not always see all the bugs in known bugs @frosty gyro
game crashing when binding to twitter, already reported?
js
well
is it only me that can't login via fb from phone
everytime I press login via fb it keeps autoclose
pls send help
:'(
@hasty pawn known
It's known
some of the enemies are not showing during sortie, has that already been reported?
@abstract heron please screenshot
oh sorry
@buoyant hemlock that doesnt really matter lol, regardless, still read it and dont use that as an excuse not to
There still gray area when battle =(
ok visual bug
we cant take bugs for JP or CN or KR
Another one : retrofits don’t show correct rarity on defense menu
oh ok ^^''
Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:
Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues
It's not known
I
not known so report
Not sure if this was reported before, but some Research Projects have impossible requirements like this one: clear chapter 12 stages 3 times
its known
that's not impossible
It is on en
is it?
it is, because EN doesnt have world 12
!feedback
so we're still only on 11
dm the bot
Ah
I tried to purchase the Ayanami Rock n Demon skin, but it gave me the Departure's Gentle Breeze skin, instead. Should I DM Belfast?
Ah, I have something to report about that research project as well
For me, the project description is untranslated
!feedback
#known-bugs @opal burrow
additionally, some of the new medals require level 120, though I guess they can be seen as long term goals
It's untranslated for everyone
@glass owl contact customer support instead
Has this minor typo been adressed yet? Just cuirous.
/techsupport
If you experience a specific technical issue, such as a bug not encountered by others; an issue with a purchase, or a loss of items, please email al.cs@yo-star.com with your UID (it can be found in your in-game profile menu), in-game name, server and issue as well as device brand, model and operating system.
Please do not DM Yostar staff or discord mods about your issues and use e-mail instead.
Please note that the answer may take up to 3-5 work days, so we ask you to be patient.
oh yeah that exists
@flat vessel No one has reported it yet no
Controls don’t respond sometimes in battle and touch hit box thingy is a little to the left
its known but I dont think anyone actually reported it
Our fakkyu skin got replaced by the CN version of it 
@flat vessel please report it
@ruby mountain #known-bugs
When i'm in battle can't see anything xD
Akashis fanbook still mentions the February dates
Where do I report it?
WHAT HTE
@raven mountain #known-bugs
Oh, it's already reported? Sorry, must have overlooked the report. Keep up the good work. 
@toxic frigate cam you restart the game first?
Oh didn't see it in there
yeah i will
@toxic frigate if you can replicate it that would be amazing
My bad
otherwise just restart
Should we have Merit badge things that require Level 120 when we don't have access to level 120 ships yet? https://i.imgur.com/73xgldX.png
So how do I go about feeding roon her prints? Option is locked away
what iphone do you have
@gloomy hemlock Yes b/c they're for a long term goal and that's easier than tailoring it for EN
6plus
How do I report the bug?
@worthy moth I don't think that's a bug
Alright fair
Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:
Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues
ok
please follow the bot
Previously, the banner read "Urgent Ops"
Not "Beheading Operation"
@buoyant hemlock ok so iphone 6plus is getting old, meaning it's harder to play
@frozen robin known, it's a chinese translation
I mean, before update I was able to. After update I can't
I never crashed before
@gloomy hemlock there's also the fact the bar doesn't line up with the amount of xp you've actually collected. mine is in the same place at 0
Only recently it started occuring
@frozen robin Actually, if you clicked on it when it was unavailable it would say "Beheading"
Oh wait. This is the wrong channel
It could be there due to the 2000 total bond
@buoyant hemlock try reinstallng app
Yeah, the Beheading was fixed, except for the warning message
Is the backyard name supposed to have a super low limit now?
but now it's back
I did that
@buoyant hemlock and it crashes you say? how/when does it crash
oh and the swimsuit of Eugen is in censored ver
It's known
@toxic frigate #known-bugs
Randomly in game and when going to dorm
my bad
@buoyant hemlock sounds like a loading issue then, maybe the new update is too much
Typo presumably
see if you can keep trying
Or is the backyard namelength a bug?
@latent shuttle please report typo bugs if not already in #known-bugs
@latent shuttle Not sure which part is typed incorrect but it's known
the 10000 req vs 15000
^
@latent shuttle when letting us know, please state the typo instead of playing wheres waldo 
i cant update audio and l2d, anyone else with this problem?
I was meaning is the 10000 or 15000 correct but yeah
I see it, but yes, it's best to note what the issue is and checking #known-bugs
@violet harbor ok please describe
!bugreport "Sell out" should be "Sold out" in Medal of Honor exchange
Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:
Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues
@granite moon Please follow the bot
dm the bot
I have Azur on my Samsung S5 and it never crashes
@granite moon you're not reporting anything ucrrently
known
submitted a bug report for the bisbro thingy
@buoyant hemlock strange, it may be a case of account binding
Since I didn't see it in the feedback section
@rustic eagle thank you, but it was known I believe...
First time reporting smth, please help @worldly meadow hahaha
Yeah
@granite moon !
I'm using the same account
!bugreport
Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:
Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues
^^^^^^^^^^^^^^^^
please read the bot message @rustic eagle
On both devices
@worldly meadow i get error(code5) for both
like... with your eyes 
Yeah I subtmitted it there
error code 5?
wrong person
Translation section
kawaakari?
I'll handle things while he does that
Old swimsuit skin for portrait
knwon
its known
known
Happens after watching oath
known
Actually, no one reported the L2D error yet
I believe someone did
^
is the 10 char limit on dorm name a bug or intentional, before I bother reporting
check
Not to my knowledge
I'll back read the issues
@thick badge if there's a character limit then don't bother with it unless if it somehow affects gemplay
@thick badge Was it longer before? I honestly can't remember. If it was longer before the update, it's more than likely a bug.
Devs post their reasoning for why the game uses male pronouns for Bismarck and people still think it's a bug.

It was at least twice as long before yes
Is the infinite loading screen known?
And it bothers me so I want to know if I should report or complain
thanks, i see it now
Will do dan
@raven flume ok what are the bugs please
quality translation
screenshots mean nothing
Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:
Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues
so I backread it all, and even though they tried it 5 times and I told them to report it, guess they didnt
it showed my Zeppy got a oath, but she really doesn't get any
The game doesn't go past this no matter how much I wait or restart.
did you marry zeppy?
I don't have l2d so I can't record and report it rip
@raven flume Please report it. Steps to report are in the bot message above yours
No
@sleek spruce reinstall with wifi
okay got it
She'll be back 
;-;
yes she will
Has the low chat issue been reported? Also nothing happens when I tap on someone's avatar in chat
How do i cancel a belfast bug report
i entered something wrong and dont wanna go to the end so i can click this isnt right
it times out
@buoyant hemlock !abort
My game was in an infinite loading
that
so I reinstalled
ok ty
This is a bug, isnt it
its known
OH MY GOD
now it crashes when I connect my facebook and twitter
belfast is very laggy today 
@lapis pollen turn on developer mode, turn it off, and try again
must be a lot of people submitting
dunno if reported yet, secretary skin tab
@worldly meadow 
@buoyant hemlock Can only imagine why 
Yepp it was
kk
Okay I've done however much I can to alleviate your stress guys, I've got my business to take care of. Good luck
its still alive
👋🏾
Thank you DirtyDan for the assistance 
Also it seems like highest rank is missing on profile page compared to JP
developer mode is disabled but keeps crashing
@rustic eagle The highest rank is from the profile? Alrighty, can you report it as well please
The chat starts behind the "enter message" bar instead of above it
@lapis pollen did you turn it on and then off?
Technology - Gold Medium Project - text in Korean
🤔
chinese, but its known
they look the same

~~very different
~~
@buoyant hemlock Can you report that regarding the chat
Training Exam, when finishing it all text is in Japanese/Chinese and You cannot confirm Your choice
Seems the kizuna AI skins are using japan's versions assets. The lettering for the skins is in Japanese
@stuck steeple known
Unclickable
no one has reported that chinese bug right? @hollow kraken
Exactly how laggy is Belfast right now?
Nope, they have for the guild but not for that yet
Belfast is currently burning and on fire 
Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:
Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues
sure, will do that 😃
Very laggy indeed
Some enemies arent giving any commander exp
I sent a feedback on the highest rank issue
now im going to make soup, I have a fever now 
@cunning grotto known, its a visual bug
You still get the exp
https://i.imgur.com/K4j1zbE.png this probably meant to say 3000 instead of 2000
Ok phew
Known issue
yamashiro lose her bride voice lines. probably other ships that get new voice from the same update has the same trouble
@shy halo
Have u guys notice that kizuna ai weapon shell "guilty" turn chinese language?
Ok
looks like Prinz Eugen's chibi is the censored version now
It's known
Belfast hasn't responded for about 2 minutes now
This?
I rebooted the phone but crashes continue
It's known
idk if its already reported but here . Data Collection B-397-RF Medium Project. Impossible Research Clear Chapter 12 Reqs
It's known
known 

If u are in chat while doing auto and u want to change room but the battle ends this window gets stuck forever and u have to re open the game.
@lapis pollen but did you do what I said?
i just finally managed to complete mine after like 5 minutes
just keep checking and unchecking the reactions and posting the messages until she accepts them
yes
um is this a typo or Bismarck is a trap
Has the no translation in guild expel been reported yet 
Yes it has
shipyard preview censored
Aight
you did turn it on at least once? @lapis pollen
It's known
@buoyant hemlock yes I reported it
@noble maple
yes
oh ok @hollow kraken
btw mine was Train appearing twice when its supposed to be rest 
@pastel nimbus historically Bismarck was referred to as he, this is a historically accurate translation
do you have another device with your account on/did you bind to yostar at all? @lapis pollen
@buoyant hemlock known
Reported
also
It's known
Every time I log into my account this screen appears im not sure what to do
@buoyant hemlock Not really, she's regarded as Die Bismarck in germany. And even then, the JP said "Aneki"
Reporting about a bug: I’m on iPhone 5S and sometimes the game crashes
Anyone else noticed we got Atago's CN school girl skin?
Also made a bug report on the highest rank attained bug
hi. don't know if already reported (couldn't find it on trello) but problem with purchasing trade license : received the receipt from google for the payment, but the licence can still be purchased again (not grayed out) and I didn't receive the 500 gems (tried to log out and restart the game, but nothing worked)
well the update problem with the voices and l2d persist, i have to clean data and download game files again
@jovial turret Hm..try restarting. If that doesn't work, try a reinstall if you have your account bound
@woeful lynx It's due to low RAM count
If you experience a specific technical issue, such as a bug not encountered by others; an issue with a purchase, or a loss of items, please email al.cs@yo-star.com with your UID (it can be found in your in-game profile menu), in-game name, server and issue as well as device brand, model and operating system.
Please do not DM Yostar staff or discord mods about your issues and use e-mail instead.
Please note that the answer may take up to 3-5 work days, so we ask you to be patient.
I think Belfast died
Belfast is a bit slow right now
5 minutes no response
@frosty gyro tech support is currently locked, any other way to send them a message ?
@hollow kraken so it can’t be fixed?
auto select girl for commissions doesnt choose LOCK level 1 girl, is this an expected behaviour?
@keen tartan please read the bot message below my message
is it intended that this medal isn't retroactive?
when reporting an issue for Belfast (when will she work) seperate for different issues?
@rustic eagle shes referred to as she now, but not back in 1939-1941
@woeful lynx It's known but we're not sure if there'll be a fix
@wide basalt Advice won't select LVL 1 girls at all
The flavour text for the Akashi drawing book is the wrong text. It's a repeat of the instructions for the New Year's drawing books
known
@hollow kraken but it doesnt choose UNLOCK lv 7 girl also.
they haved to be locked
!feedback
dm the bot
Wait wrong channel
@frosty gyro oops, didn't see nimi message. sorry, and thanks
@wide basalt Yes. They must be locked AND above LVL 1
kawaa
@hollow kraken ok, ty!
hi
has anyone else gotten stuck on a boss fight
@buoyant hemlock Uhhh only her captain called her a "he". Even hitler called her she but we shouldn't talk about hitler here right? I'm german and she's called she in germany... only a minority calls her "he" and sabaton
im doing 6-4 normal mode boss node and its just flashing "emergency status" but not continuing
Huh, I can't start a bug report with Belfast
I'm going to reinstall the game again, if it does not work I give up
But if it isn't known, none of the character voices are playing in the "archive" screen for a ship
wait
if you restart and try it again does it keep doing that? @buoyant hemlock
@muted dome If you have your account bound, please reinstall w/ Wi-Fi
@rustic eagle
Either way, not a bug and intentional
i did restart and its still doing that
connected
@nova jasper I know it was reported. Let me go see if it was accepted yet
Oh, it was reported, okay
Wnat to report this when selectig this skim
I dont think it was accepted, we have tons that are still just sitting there
its known @haughty bay
@haughty bay known
Oh ok sorry
@buoyant hemlock Are you the one who translated it? I don't know how you know it was intentional. It was "Aneki" in JP which was "She". They have a naval historian in manjuu as well in china.
Well with a major UI refresh there's bound to be tons of bugs
@soft wolf #known-bugs
It was "Aneki" indeed
Yooo Pham this is white
its known
It was actually accurate with Cleveland since she was called Aniki
White
But not this
New Year skin. Known issue though
Never saw it in shop tho
@frosty gyro ok it worked with the other fleet
So we have some CN server stuff in these servers
what the heck
Interesting
Can’t redeem anything and its Chinese
thanks
Ima go look for more bugs
@lavish oak We're just a reskin of their servers 
We've had JP and KR assets show up every so often
@hollow kraken I know but how long ago was the question
interesting, can you send a screenshot of your fleet that doesnt work? @buoyant hemlock
scroll bar is not represented properly; i have chapters 3 & 5 hidden above the shown chapters
@rustic eagle imma take the fact that its the same everywhere and how U-556 refers to her as "Big Brother Bismarck" as confirming it being intentional 
here they are
PRY is a little bit in wrong place
Fakkyu weapon skin from kizuna ai collab is now the Chinese version for some reason.
known
Just to make sure, is my starter ship gone or is she just hidden somewhere? Can't find her anywhere after the update
@buoyant hemlock https://twitter.com/azurlane_staff/status/1129567964464787456
@buoyant hemlock this is on 6-4 normal?
yup
Bismark's been noted in any case for them to take considerations for, no need to spam 
How.
@buoyant hemlock Only EN client has it different. JP has it as "big sister". It was a direct mistranslation....
That's clearly "Aneki" so there is a bit of discontinuity there
can you try testing with ships in that fleet to see if its from a single ship in there?
Trying to play the game on BlueStacks and I can't get it to read the controls of my Logitech gamepad.
will try i guess
@pearl rover Please DM Belfast Bot w/ the command !feedback. But it seems like she might be dead right now. But at least try please
Belfast isn't dead, she'll respond to other commands
i wonder if its not perhaps the out of ammo
!bugreport
Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:
Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues
I think they just turned bug reporting off temporarily
shes back
this fleet works
@nova jasper No lol. We would know and that would be a horrible choice
gonna get it to 0/5 and see if it does the same
ok, let us know if you find the issue
Should I resend my bug report on the "highest rank not showing" ?
Check Trello if it's still there
We got it. Just having trouble w/ Belfast right now
Oh
don't see this in #known-bugs , "bouns" = Bonus
that was reported, let me look for it again I dont think it was accepted
is it normal that barrage is now calibration ?
oh reported already? my bad 
It was reported but
belbot was being mean to me 
@rustic eagle If Belfast doesn't shape up soon, I'll manually get your reported added so no worries
also it seems like its not skipping the ship screen when you drop a ship you already have on a stage @frosty gyro 
Thanks
@verbal lotus It's known
perhaps the thing got reset that keeps track of what ships youve dropped already
Ok thank
shouldn't it be written LOAD ? Not Skin
known
Is not gaining commander exp from battles known?
It's known and just a visual glitch. You should still get the exp
cool
so what about calibration, is it intended ?
Prinz's skin thumbnail has changed on EN for some reason. The actual skin is still the same tho 🤔
@kindred meteor known
O nice
Several serious bug with viewing ships in memento
known
the beginner rewards advanced track final reward of select a ship is not working and isnt even in english. gl with all the bugs this 60fps is amazing
known and ikr


https://imgur.com/a/4MQh4yY is this known ? Bulin
Moonlit Overture in Collections became incomplete. Mine was at 9/9 and post-maintenance, it became 7/9?
Belfast lost some messages, but finally submitted two reports 😃
@rocky onyx known, just hasnt been accepted
Side bars still being shown on iPad
@red marsh i think its intended
Wow that sucks
ratio not supported
not a bug but not fixed yet
yeah the battle screen is a special case
known
In EN
Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:
Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues
Medallions in the profile style page is always defaulted to “Show highest” which shows none of your medals, even when you have several selected (by unchecking the box)
Uhmmm. Can I report an "PROBABLY" UI Bug?
whats the bug
I cang
Font too big for some reason or is it just my phone?
Faking ply
its known
English Kizuna skin turn into china Kizuna skin
Ok. Sorry. I just woke up
known
I UPDATED IT U DONK GAME
Thanks Kawaakari.
When i went to buy Enty's Reindeer skin it gave me Atago's Summer March skin
/techsupport
If you experience a specific technical issue, such as a bug not encountered by others; an issue with a purchase, or a loss of items, please email al.cs@yo-star.com with your UID (it can be found in your in-game profile menu), in-game name, server and issue as well as device brand, model and operating system.
Please do not DM Yostar staff or discord mods about your issues and use e-mail instead.
Please note that the answer may take up to 3-5 work days, so we ask you to be patient.
@cerulean stirrup
so many bugs
I can't play
@frosty gyro , sorry but is the missing memory for Moonlit Overture already logged? I completed the event and got all 3 ships but post maintenance, the Memories in the Memento tab became 7/9?
@muted dome did you uninstall and reinstall?
Yes
The censored CN version of Eugen's summer skin is the one to show up in the dock
This game is rigging me I'm so sad bro
known
android rite
Hmmm
Android
@granite rivet I do not recall it, report it
Kk
Back button to exit game doesn't work
Anyone has this issue?
Refreshed into this unusable research
Anyone else noticed we got Atago's CN censored school girl skin on EN? Not the most urgent of the problems but still...
not a bug the game can log

maybe try clearing cache and data before uninstalling and reinstalling again
maru
Have a double admiral, vice . Etc
Exp bars can be dragged
https://streamable.com/nckl4 (not mine, but from a friend)
known bug abt the skin @buoyant hemlock
np 
@ruby acorn known as well
Oh
Ight
Can be dragged what
Still same
Thats all I have to report on
Welp this is the end for me
that was a fast reinstall
It keeps Showing failed to update my ass
try getting QooApp and downloading AL through that
Error 4
and not play store
ohh
Mod and dev good luck with the reports 
are you reinstalling with wifi?
Yes wifi
thanks
thats the only way
on a phone
can you try reinstalling again? @muted dome its very unlikely its not working after
i tink they did
I reinstalled 3 times
Ok
/techsupport
If you experience a specific technical issue, such as a bug not encountered by others; an issue with a purchase, or a loss of items, please email al.cs@yo-star.com with your UID (it can be found in your in-game profile menu), in-game name, server and issue as well as device brand, model and operating system.
Please do not DM Yostar staff or discord mods about your issues and use e-mail instead.
Please note that the answer may take up to 3-5 work days, so we ask you to be patient.
Not sure if this has been reported yet but the text weapon skins from the Kizuna Ai event are in Chinese.
known 
Ok, thanks
known
aight
When I swap from train to rest and then back, the exp number changes to 0
This is a new one.
Restart and go to dock by time joined
Anyone else having this issue when the oath card stays on screen during battles and stuff?
I didn’t see it in the known errors tab
Yamashiro's oath skin has no dialogs
@glossy depot known
@bold holly i think its desync try restarting game
It seems we got CN version of this skin.
@buoyant hemlock flyflu already helped them
it was a batch of 10, only that one has that issue
oh oke
known @molten saffron
Ok

still no? 
@buoyant hemlock restarted, build order is gone. Lost the coins and the cube.
it will be in your dock
last 2 Moonlit Overture memories are relocked
order by date joined
it doesnt show how much oil theyll be consuming after limit breaking. not sure if intended or bug
seems like u gotta ping evbery time
people cant read unless theyre pinged I guess 
When I select the sleepy uzuki skin the skin does not change and the dialogues disappear
are we supposed to do this?
flip the phone back to horizontal
inspect char
flip phone
go back
mmmm
its not a bug
alright
just flip the phone back
at least, it was reported, and it was labeled "not a bug" by devs
fine then, keep going
Restarted game and still seeing oath card on screen. Any ideas?
I’ll have to try, although it does give an extra layer of challenge on battles with it covering the whole screen lmao
im guessing this is known bug right? this is my commission ship select screen
wrong names

Is it normal gear skin is writing in japanese now?
It is, wrong ship names being used. It'll usually fix itself though
that's actually pretty funny
known @small cliff
Good
god damn it sandy
CN version of Atago the skin on EN.
Sandy everwhere xd
@ancient linden The preview is CN yes. Most skins got that bug. It's known
Also, to those people who have vertical docks, I can’t seem to get mine to do that, so if it was intentional, it’s not working for me lol
@frosty gyro removed uzuki and my fleet got through the boss fine
In archive, the voices are missing, for every ship:
gonna try again with her in
@cobalt eagle Known issue
k, how am i supposed to know, i cant read everything thats in here
im just reporting
thats the normal reply lol
I'm not saying you did anything wrong
I'm just letting you know
when I select the sleepy uzuki skin the skin does not change and the dialogues disappear
@buoyant hemlock about the portrait mode
the Sandy cult infected the developers so bad, it even renames ships to Sandy
Dear developers
@amber rapids Yeah, the skins have disappeared. It's a known bug
@cobalt eagle check #known-bugs. It’s in there I think lol
Did you notice that everyone in the guild have the same secretary?
Ah duh, funny I read it but didn’t think to try it. Watashi no baka
known bug
Yes, it's a known issue #game-news
Gear skin is in japanese
The notice when you aren't connected gets blurry in the background when you get connected, an a separate occasion i was returned to the starter screen the moment another DC notice appeared.
Known issue
Sorry...
Gear skins that is
Ok
dk if this is the correct place to report this or not but you can't drag the map on the right side past the map border
this will make clicking on boss harder since 11-4 boss do sometimes spawn at the bottom right corner
not to mention the boss stack on top of the panel button for sub mode
this was not a concern since before the update we can just drag the map past the map border
Its broken, My phone screen ratio 18:9
So, it doesn’t seem to work for me (iPhone X) ah well, cool little gimmick though
@wind yacht Restart your game
@sullen fog Can you try chaning your aspect ratio in the settings menu?
in LB ships menu no more shows how oil cost raising with LB
known 
@fallen glacier #known-bugs
Oh
known
restart the app
Say anyone having issues with the notifications? I only ask because when I got an SR it acted like I had the SR ship drop set to on, but I set it to off before the UI update
check your notification toggles again
whoa
dk if this is the correct place to report this or not but you can't drag the map on the right side past the map border
this will make clicking on boss harder since 11-4 boss do sometimes spawn at the bottom right corner
not to mention the boss stack on top of the panel button for sub mode
this was not a concern since before the update we can just drag the map past the map border
I did, and it was set to off, but it acted like it was turned on though
World 12 is not released on EN, yet we are recieving missions to clear stages for Tech reasearch
@austere epoch And it's only on the right side?
@hardy topaz Known issue
known
fun little animation bug 
@hollow kraken only on the right side for 11-4 and maybe bottom(?) since i think compare to the top it kindda not be able to drag far enough
is it intentional that leaderboard doesnt show commander lvl anymore? how are we supposed to find cheaters xd
dk about other map tho since i only been farming 11-4
fast laffey
@frosty star It's known
@austere epoch Hm...report it for now then if it's only on the right side
@broken bay Not sure, that'd need some confirmation
!bugreport
Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:
Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues
I got the same b-397-rf research as @hardy topaz only in my case text is in chinese
has this been spotted? https://puu.sh/Dv0Bj/4cbcb7eeac.mp4
both known @buoyant hemlock @proud nymph
damn it be like that
Spotted from the shop. Seems I'm not the only one who has this
@frosty gyro I checked it earlier and I had it set to off from the get go though. So I'm not sure if it's all of my notifications, or if it was just that though
i'm seeing this weird overlapping on the gear sets on ios on my ipad, doesn't happen on android. has this been reported?
Im not sure if its bug but every time I open game I see a notification here but when I go there there's nothing to do
do you have a building upgrade available?
Anyone can tell me if there is a solution to the black screen bug? My game never starts, I open it shows the devs logos and stays black forever
Me?
Ya, sorry for not clarifying
Scattered Chinese text in areas
I don’t if this is a bug or feature, but if you set your game to 60 FPS, it speed up the game by 1.25 times
@rain forge just reported that
@hollow kraken finish posting you can edit it once you check the other map
Oof ok
Sure thing
Umm yeah I have not maxed level canteen school etc
Another thing to report, haven’t seen it in #known-bugs unless I missed it but in the Dorm, you can no longer click on the commemorative medals for info like you used to (I tried it with the Kizuna Event Medal and the Ink Stained Steel Sakura Medal cuz that’s all I have)
Yeah guild ranking is in Chinese
@rain forge also lol on HK416 avatar
But notification disappears when I come back to main screen
@pearl rover that will show up if you have a possible upgrade as well, IIRC. a bit annoying, but have to deal with it (or upgrade sooner)
@real obsidian known
Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:
Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues
It wasn't like that before lol
there is an awful lot of bugs, just hope the devs don't overwork themselves
did they fix the guild bug where u leave one and then just get infinite loading screen trying to click the tab again?
we dont know, we havent been updated on that situation
it most likely has been fixed as the issue was due to the new ui, even though it was released
More Chinese text
@frosty gyro stuck again lol
Infinite loading screen
gonna try 1 more time with uzuki and with ammo leftover
also idk commander xp is always 0
@buoyant hemlock where are you stuck?
@rain forge known uwu
@rain forge known visual bug
Hello guys.
It seems when u try go to ships profile & press the ship quotes, some of them didnt work.
Keeps loading
but do you still get xp?
youll still get the exp
ah ok
@jovial rover #known-bugs
yes its a visual bug
I keep having the same issue. I get a random amount of commander XP after a battle, where I should always get 42 XP. I assume it is just visual though.
Lost mission progress, was previously 9/9. Anyone else had this?
I see. Thx for clarify
When i start the game
@cobalt nebula #known-bugs
is it intentional that the buttom of the skinshop is cut so u cant see how much they cost until u tap them?
Uh, missing an 'n' in the script
Thank you! Sorry that I didn't see it earlier.
@buoyant hemlock like where though, what screen specifically? send a screenshot
It’s known is it? Oh good!
Game speed up a bug for 60 FPS?
@broken bay It's not really them being cut off. It intentionally won't show it till you select it
Okay, I sent in my bug report for the commemorative medals not responding
#known-bugs @vast pulsar I'm assuming you mean "othing"
known
Ah yes, sorry kk
known
That's also been noted as far as text goes
cool!
So basically I downloaded the new APK, updated the game and got stuck on loading screen forever, after +20m I decided it was better to delete everything and reinstall, since I had my account binded on twitter I thought it would be no problem, then I deleted everything and installed Azur Lane again. But now my game is stuck on a black screen, I open the app, it shows the devs logo, then it fades into a black screen and it stays there forever, is this a know bug? Is there some kind of solution you guys might know? I reinstalled it a couple of times but it just stays on that black screen
you'll have to reinstall with wifi @buoyant hemlock
@tepid spear sounds like you're missing the .obb file
@tepid spear That sounds like a connection issue. Perhaps try a different network connection like Wi-Fi/Mobile Data and/or a VPN
And they just reinstalled so it shouldn't be a file missing problem
oh mb
Does this count as a bug
Yes, but it's known
is this a visual bug or am i getting random 0s.............
visual
It's visual. You get the exp
@hollow kraken It is on a working Wi-Fi, same as the one I am using to talk to you guys and searching for solution on reddit/youtube
okay cool.
you probably wont find a solution so fast
try installing it with qooapp
Skin for Hiryuu not showing up for some reason
known
Known

can you backread
right above your message lol
@buoyant hemlock I will try that thank you for the suggestion
Oof
@tepid spear AL sometimes has odd connection issues, so using an alternate connection can sometimes work
I have to say, mistranslation is not a good way to end OBT.
switching from wifi to data or vice versa etc
its not the translation teams fault really
Most should be noted/I'll be compiling later
give them some grace this was a big update 
For example, commissions that haven't even started should not even be shown as 'Completed'
a lot of things that were implemented before being approved, were still placed into the final version
as far as I read, the twitter sometimes works and sometimes it doesn't, do we have a workaround?
anyways, saying that "this is AN AWFUL START" isnt a bug to report
@wary vapor use a YoStar binding
Also, Bismarck is a woman but U-556 calls her 'Big Brother Bismarck' and I was like

I get a loading loop if I try to open the chat
@wary vapor whats the issue with your twitter not working
Unless translation errors aren't to be reported here
they are to be reported, but both you stated are known
@buoyant hemlock sadly only got twitter
Oh this doesn’t really count as a bug I think but words getting cut like that is irritating
twitter works just fine
🤔 oh is that an iOS thing?
That's known @hasty wasp
Text wrapping is a known issue
@frosty gyro the game crashes when trying to log in via twitter
It’s terrible!
@wary vapor turn on developer mode, turn it off, and then try to login again
I'm getting 0 commander exp
What to do about the tutorial that keeps popping up when I enter the game?
its a visual bug @vapid niche
What is developer mode??
Make sure you're on the right server
not really directed towards you @bitter ridge , its a phone specific option though
I mean in game, keeps making me go to map, then stalls a bit before I can click away
I believe some of the words for shells are not in English
known
