#bug-reports
north torrent
lilac egret
hazy rover
i retrofited hyuuga while i had her in a hard fleet and this happened i also cant leave that screen
frosty gyro
its a known bug but uhh
I think to fix it you have to remove her from the fleet and add her again?
let me backread
hazy rover
it wont let me do anything to the fleet
frosty gyro
I cant find the solution so im just gonna let someone else swoop in
rocky willowBOT
Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:
Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues
frosty gyro
I thought this was known? 
frosty gyro
yes, retrofitting a ship while in a hardmode fleet causes it to break the game
but I dont know if we have a card for it tbh
north flume
well, it's not known if we don't have the card
frosty gyro
and I think ender knows the solution but I cant remember it
hazy rover
i fixed it by closing and reopening the game
dusk pawn
Hello, I got 7 exercise reward mails at the same time even though I already collected the rewards when I went up the ranks. It happened a while ago and I didn't collect the reward of these 7 buggy mails because I didn't want to take advantage of a bug and I thought they would disappear. They didn't. What do I do ?
north flume
just collect them
dusk pawn
Alright, will do, thanks
light ridge
I clicked on the Yostar icon in the startup screen of the Azur Lane game app then proceded to verify my email [ Thinking it was going t give me a way to contact Yostar ] now i cant login to my Azur Lane account through Facebook it now wants to automatically login with Yostar which is not my original account and gives me error when i click on the Facebook icon ...... it sends me to my Facebook app and even though im logged in to Facebook it says error refresh the browser page , my [Samsung Chromebook 3] uses the Google Play Facebook app and i made sure it was fully updated but it still wont let me access my account . [[[[[ Please i don,t have much time left in this Event i need help !! ]]]]]

spring coyote
(just to add as one more example for the "retro that changes ship type breaks HM" bugreport): it happened with Mogami CL -> CA in https://discordapp.com/channels/456397991847395339/468804420801527810/566492219490697216
frosty gyro
@light ridge #tech-support
lethal anvil
So you can do this by clicking in inspect and tilt your phone, exit the inspection and bam they're you go a small screen version of AL
frozen violet
When i accidently click on another chapter (ex 10-4) after backing out of 10-2 to do some comissions, it asks me if I want to abandon my current progress. I click no to continue, but it abandons my progress on 10-2 anyways
hollow kraken
Yeah, that confirmation screen is really confusing w/ its wording. It's been noted that it needs to be reworded, but the selections are working as intended. "Cancel" your current stage or "Go" to your current stage.
frozen violet
Ah so thats what it is, in that case wording is terrible
rich stratus
Found this on the wiki, hmm
fossil condor
prob should be on #wiki-feedback
frosty gyro
lmao
rich stratus
my b
placid wraith
I don’t know where to post this so I hope here is ok. I want to rename my Z46 “Weiß” (German for White), but it says it’s a blocked word. I’m allowed to say it in public chat without getting this warning though. Looked up to see if the word had other meanings and couldn’t find anything. Is this a bug?
placid wraith
I tried it with B also. Doesn’t work
placid wraith
Yeah seems so. Just thought it was strange
frosty gyro
apparently weib means woman in german
where as weiß means white
will be adding it to the card anyways
placid wraith
Yeah. I checked to find if it was bad or anything. To make sure.
Thanks for clarifying though
restive widget
That gauntlet is little to high UᏇU
hollow kraken
That's a gauntlet that comes above her actual arm. You can see her actual arm below it
frozen robin
Oh god, now that that's mentioned, I can't unsee that
hoary lagoon
I'll just bug again, but fix pvp plox
north flume
sure
lean basin
idk if this is a bug but I was crating limited and got assorted Super Rare ships and among them im 90% sure montpellier, belfast are in there people say they arent but
small knot
How can you be 90% sure? You don't remember if Montpelier and Belfast came from you doing limited builds or light builds?
lean basin
montpellier i may have crafted light during that time, but belfast i can assure you came from the limited as well as a Prinz Eugen i got just rn
small knot
Makes sense. Belfast and Prinz usually show up in the Limited pool. I would not be surprised if Montpelier was in there too.
lean basin
ok good i was worried that i spent my cubes in the wrong area
void lava
Anyone else noticed the light effect is off the center of the phrase?
Was checking #known-bugs but I didn't saw it was reported already.
frosty gyro
this?
void lava
Yeah
frosty gyro
not really sure thats a bug
void lava
Me too, but back then.. I recall it was in the center 
zenith fox
I bought 5 crates sr, opened them with 5x, But opened only 3, the other two were gone 
frosty gyro
did you check the numbers below them?
remote tinsel
you can get more than 1 copy of the same equip, so it has numbers below to show how many copies you got.
brisk whale
This is in sos mission. I still have ammo left but already deal only half damage. My Jave is using a +10 gold twin 127mm with total 104 fp
fossil condor
There's an issue where having a sub with no ammo having the same effect on your main fleets
It'll behave as though you're main fleet is out of ammo and deal half dmg
For now, try to avoid the sub usage to prevent it, as it is known and should be fixed in the future.
brisk whale
Oh ok
rose jungle
Wait what its not fixed after so many patches?
I put them in support mode so I never noticed
But seriously?
Its a game play impairing bug that is a known bug for 18 days from what I checked
The only reason I set them to support mode is this bug in the first place
foggy dove
There's a very simple reason
fossil condor
About 2 weeksish, but they've been preocupied 1st by the account loss and then the constant crashing. Hopefully this gets resolved next actual update.
foggy dove
Anyways I doubt if anyone uses subs as much as me 
fossil condor
It has been flagged as a critical issue, in any case.
foggy dove
Yep
rose jungle
I am like 7/15 on one of the gold torps already, I intend to use them as soon as I get gold gear
foggy dove
And I'm the one with cog awakened subs within 2 weeks, I know what you mean 
buoyant hemlock
Im just asking whether I can obtain wichita from builds. She is in collection but i obtain her at builds.. Its that posibble
placid horizon
Once u get her from collection u can build her
buoyant hemlock
I see. Thanks
jaunty gyro
Minor bug. May cause confusion
Both Haruna and Kirishima described as 4th ship of Kongou class
hollow kraken
Yeah, it's a known issue
raven jacinth
any updates regarding the crashing issues?
remote tinsel
notifications or low ram device? @raven jacinth
Crashes caused by notifications has been fixed by latest app/play store update.
Crashes for devices with sub 2gb ram has not been fixed.
raven jacinth
ok ty
zenith fox
I have lags on my Honor 6c pro
I don't think that my phone is weak, but sometimes I have freezes.....
wind falcon
I receive a notification when my comission and class end (but only if i start the game) when it's running in background or turn off i can't receive any of it.
fossil condor
Ok, could you try checking for updates? there's supposed to be an update, but some people have been reporting issues with notifications still
wind falcon
Yup fully updated.
fossil condor
If you're bound you can try reinstalling, since that helped a few people. However, if it's still not working, please let us know what device you're using, since we're trying to narrow down the issue
wind falcon
Ok gonna reinstall it, then report again (directly to you?)
fossil condor
That's fine, or just here.
wind falcon
👌
wind falcon
It's fixed Thanks!!
fossil condor
sand sphinx
@timber forum text is wrong on the tweet https://twitter.com/AzurLane_EN/status/1120764278322204678
hollow kraken
No need to ping Carol for that. They'll be informed of the typo though.
steel dawn
So im having Very frequent crashes and someone else who is also having the same issue is using the same kind of phone as me
hollow kraken
What kind of device is it?
frosty gyro
the killer
steel dawn
i blame iphone being shytty
hollow kraken
Yeah, devices w/ 1GB of RAM (which includes the iPhone 6) are having crashing issues after the recent update. It's a known issue being looked into by the devs
fossil condor
if possible, use an alt device/emulator until official dev response.
steel dawn
~<, yeah I am able to play it on another device but its... inconvenient at best
fossil condor
it's known at least, so hopefully will get addressed and fixed
steel dawn
My fault for getting an iphone it seems
steel dawn
Well, thanks and its nice to know that they at least are aware about it
hazy rover
this plane is slightly broken
hazy rover
the plane's effect is kinda out of the thing
fossil condor
Most info like that's supposed to update to use abbreviations in the future, so hopefully it gets addressed then
rapid heron
Wanted to close the dorm, accepted some save promt which turned the dorm to look like this. Wouldn’t be a problem if I knew how to make the furniture visible again. The happiness value suggests that the stuff is just hidden. Was still there after a restart.
fossil condor
You probably stored your items, you can set it back up with the manage button
rapid heron
Yeah, the happiness value buggs me though, so I assume its a bug
fossil condor
Happiness is dependent on total collected items of furniture of a certain type
Placement doesn't matter at all
rapid heron
so you just have to own the stuff?
fossil condor
Yes, you just need to own it.
rapid heron
I have no fitting reaction image to this but this information solves everything xD
thank you very much for clearing that one up
fossil condor
hazy lodge
hollow kraken
You send that command to Belfast Bot in DMs. But before reporting, please check to see if the issue is already in #known-bugs or in the Trellos
cerulean reef
I have bug,this loading screen most changed actualy,but still get stuck in game....,i hard play this game for free in any location....almost 3month maybe i seee this loading scren with hiei show he ass...pls change that loading screen later...
A NSFW loading screen like in hot pool and hiei show he ass
fossil condor
Oh, that's rng, but there's been suggestions to control the loading screen already
Wait, are you saying that it freezes up though
I'm pretty sure the hiei and hot springs screens are still in game, and it's unfortunate rng if it manages to pop up while playing in public. For now, though, the suggestions is all you can hope for.
@cerulean reef here it is for reference. if you'd like, upvote it for visibility. https://trello.com/c/l1WdLybr/416-disable-or-allow-players-to-select-loading-screens
cerulean reef
-_-
gilded pike
hollow kraken
Known issue
gilded pike
Small bug but... Uh, nagato looks a lil different
foggy dove
known display bug
gilded pike
Gotcha
fossil condor
The icon thing is known, if that's what you're referring to.
foggy dove
also nagato isn't the boss for d2
it's a siren purifier
gilded pike
Yeah I know lol, I think it's supposed to 'be' nagato tho right
fossil condor
There's some pinned documents in #tech-support you can consult.
If you can't find the issue, bring it back up there, though.
primal jolt
Okie
fossil condor
I'm fairly certain that while on the screen of another, it pauses the process, so maybe as it is atm.
tired hollow
Im only report this is not problem for my i wish reinstall help my loding stuck yes reinstall helped me
fossil condor
tired hollow
If i dont have azur lane i would be bored in school
opal burrow
That's a bit too honest.... but whatever.
I'm going to point out that the crane sisters' biographies have lines not spoken on their VA's line, in case this is a translation issue
as far as I can find out, the biographies is using the same text as the CN version, while the voice line is using JP one, which is much shorter
unless this is intentional
..I'll just report it lol
frosty gyro
I am not aware there are 2 different recordings for the same lines
but one being longer?
opal burrow
the biographies' text are longer, and if you play the voice button for it, you'll notice there are some lines that are skipped.
For example:
Shoukaku's biography starts with the word "I am Shoukaku, the flagship of the Fifth Carrier Division."
but her voice line skips this and goes straight to "Because my super smart bla bla bla yada yada yada"
frosty gyro
I guess go ahead and report it in then
opal burrow
alright
glass pewter
hi instead of a gold bulin for login reward i got a bulldog
buoyant hemlock
yesterday I was building some ships, and today when I opened azur lane, it was fine, but when I deployed the first one, it was fine, got lucky lou, but when I deployed the second one, it said the ship didn't exist, I did experience this some times, but I wonder if it's a bug or just something else
peak perch
Fantastic
placid horizon
@peak perch restarting game should solve desync
frosty gyro
just restart the game
@buoyant hemlock it is a bug but for now just go to dock and sort by new
buoyant hemlock
Hey guys. I restarted the game, but it did not help
north flume
i think it was reported before, lemme check
weird, can't seem to find it
ah, actually
I think it's part of this bug https://trello.com/c/mz0ye2N6/535-dorm-item-sprites-get-gigantic
buoyant hemlock
I'll move this item to another location. I think this error will disappear
I moved the object, saved it, then restarted the game and again the object behind the wall
north flume
it has to do with tatami thing or whatever it's called
buoyant hemlock
In my opinion, this is due to the platform on which they stand
glass pewter
do i get to get my gold bulin back
when i logged on the daily login reward shouldve been a gold bulin but it gave me a bulldog instead
stuck flame
i got kisaragi from daily
hollow kraken
Should be a visual bug. Can you check your dock and sort it by time joined?
limpid plume
Don't think this was suppose to be able to happen...
limpid plume
It happen when receiving bullin/purin from monthly check in
twin trench
Uhhh so i just notice something really strange and i have no idea where to report this
Just look at her hand
hollow kraken
That's a gauntlet that goes above her arm. Her actual arm is beneath it.
nova sparrow
When i purchased "Novice Sailing Supplies" the game stuck, and i restart the game, and then some notification to buy game pop up, i press ok then started the game but i dont get some package that i buy
hollow kraken
@nova sparrow Head over to #tech-support for purchase issues and I'll help you there
nova sparrow
Ok thx :)
dull coyote
Since the play store update (the one that added yostar account) came out, now the game doesn't sends notifications, crashing instead
north flume
It was updated after that, fixing the notifications issue
So make sure you using the latest version
fossil condor
Some people have found that a reinstall fixes issues if they were on the latest version, make sure that your account is bound if you do. If it doesn't please let us know what device you're on so we can narrow down the issue.
flat zodiac
my friend reinstalled the game after some time and it crashes after he tries to login via Twitter
fossil condor
There's a few docs pinned in #tech-support if after consulting them you can't seem to get it to work, try asking there.
Or just explain the details there to me rn @flat zodiac
royal pond
Suzuya hasn't dropped once
fossil condor
bad rng, is bad rng
hollow kraken
B/c she's not in EN version
frosty gyro
fossil condor
Check the build list to make sure you've got everything
hollow kraken
as much as I would like to have Suzuya
royal pond
I did when i look at the EN version Wiki it shows her picture
flat zodiac
well he just gets this when he tries to log with Twitter, that's basically all
frosty gyro
head to #tech-support
gloomy obsidian
Can’t exchange for Enterprise even though I have enough medals.
fossil condor
Try restarting? It might be some sort of desync.
fossil condor
Hmm. I've had a similar report, but it turned out they had exchanged for enterprise already, could you check ships by time joined?
gloomy obsidian
Ah can you only exchange it from here once ever? I don’t believe I’ve done it since she reappears here
frosty gyro
other people have this
gloomy obsidian
But I might have once before
frosty gyro
in the time that she is around, you can only exchange once
if she leaves and then comes around again, you can exchange again
gloomy obsidian
Hm... how long do they usually appear for?
hollow kraken
2 weeks, yepp
frosty gyro
godly long time
gloomy obsidian
Hm. How would I see how long I’ve had them for if I can?
fossil condor
You could maybe frame it by your last acquired ship you remember that's new/locked, if you keep up with that. But I don't think there's a specific method.
gloomy obsidian
Third latest SR I have. So I might have exchanged her already as it’s been a week but I don’t remember. Probably it then.
fossil condor
Seems likely, hopefully it's not an actual bug.
gloomy obsidian
thought I had gotten the second one I have from a build.
quiet rock
So, I've got a bug related question involving a "known bug/issue". I just don't know how to link/associate it in this chat.
remote tinsel
whats the question?
cloud ether
Subs are still not working 100% or is this just my imagination?
hollow kraken
@cloud ether What do you mean?
cloud ether
The sub attacked only one time in its hunting zone after that it just stopped calling it in still works
frosty gyro
did you put the sub in support mode or aggressive mode?
cloud ether
Aggressive since it attacked the first encounter to the right in the screenshot
Then it went to standby mode as if the updated hunting area is not counting
hollow kraken
So they attacked once and after that they wouldn't move at all?
cloud ether
Yes
Just ideal in this location as you see in the screenshot I can call them in but so ambush
hollow kraken
Hm...not able to reproduce myself. My sub fleet is still working properly. Can you possibly record it happening?
cloud ether
I can try
quiet rock
It was reported on 04/08/19 3:49 PM, about "Type" not sorting. To me it seems to be sorting, at least slightly. Anyways, is there a way to update these with agregate info/SS's?
cloud ether
@hollow kraken a bit difficult to recreate but the condition is that the sub needs to go to lookout mode so after the first attacked no other enemies in the hunting area then if they spawn the sub will not hunt them just waiting
And that new spawned ships need to be outside the original hunting zone
But not sure since I got it a second time but really not sure what exactly is the case
fossil condor
Hmm. Does restarting fix it, and can you reproduce it reliably?
fossil condor
Does it happen again if you try the same thing? if it's a one off, we'll leave it at that, but if it happens again reliably it should be fixed.
unreal token
I can’t make it happen anymore
fossil condor
alright, then perhaps it was just a brief loading error, hopefully everything else runs smoothly
thank you for checking in here
unreal token
Thanks for the help
runic acorn
i just tried to limit break a ship and game crashed
fossil condor
What device are you running on?
frosty gyro
might be corrupted files tbh
frozen violet
When i start a fight and reply my only sub i-58 she starts off with the skill departing strike, shouldnt that be only when she leaves?
hollow kraken
Not really b/c the skill does have an active effect throughout the fight besides the actual attack she launches when she leaves. The naming can be a little confusing though.
foggy dove
the parting strike that activates start battle is her anti-whatever class it was skill
unborn path
is this known?
frosty gyro
what
honest pumice
the text goes outside the box.
(ignore my pfp btw. it was a bet)
unborn path
yes exactly
frosty gyro
I guess report it
unborn path
it's a common problem with EN
frosty gyro
we know
unborn path
ye UI wasn't made with this long text in mind
k will report then
hollow kraken
Are those supplies the ones you put in the dorm before those 22hrs?
strange quiver
Yes. I haven't logged in 22 hrs ago
hollow kraken
I'm inclined to believe that it's some form of a desync or something of the sort. Just to ask, if you restart the app now are they gaining exp correctly?
elfin loom
Is this how it supposed to be ?
It says unlucky EX Barrage I but there is non
There is All Out Assault
Is this a bug or something ?
rocky willowBOT
Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:
Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues
elfin loom
Ok thanks for confirmation
@hollow kraken sorry for ping but my discord is having a problem could you do it when you have time ?
hollow kraken
Yeah, sure thing. I'll get it added to the Trello
elfin loom
Thanks
iron swallow
rocky willowBOT
Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:
Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues
hollow kraken
Its a desync. Restart your game and they'll be deployed to your dock
nocturne fulcrum
got it
rancid salmon
Text oddly
paper tartan
it happened to me too
dire spire
What z23 were saying?
covert path
Arigatou jaberin
ornate coyote
WHAT DOES IT MEAN FISRST(not gonna spam same pic)
covert path
Thank you javelin
ornate coyote
Oh thanks
crisp sand
- Receive new ship
- Click share button
3.Click anywhere, lock question pops up - Answer yes
- Game moves on, but your username and server banner stays stuck on the bottom right corner the whole session
zinc reef
around the ma
rocky willowBOT
Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:
Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues
zinc reef
thanks
hollow kraken
@winter ember Ah, just report it Belfast then. She'll put in Trello for you
!bugreport
rocky willowBOT
Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:
Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues
winter ember
yeah I've clicked on the link but it just opens the app
fossil condor
The trello is just for checking reported things, use belfast to report and get them posted, review pending.
hollow kraken
I mean, you just need to follow her steps to report it. Send her a DM w/ the command !feedback
You don't actually put it in the Trello, she will
stoic saffron
I can also report this untranslated text from Z23
hollow kraken
torpid bramble
. -.
lethal kettle
I'm not sure if this is where I would ask about it but, what do I do in this situation?
vestal oasis
restart game
fossil condor
Restart, and check by time joined
hollow kraken
@vestal oasis Can you get a screenshot of it?
hollow kraken
Huh And is it just for that one stage or is it across the entire game?
vestal oasis
Haven't tried yet. This is 3-4 Hard.
hollow kraken
I would check but I'm busy rolling 
fossil condor
It's the case for other things as well, like sub missions. I'm not sure if that's intentional or not.
stuck stream
jeez, iphone 6 still crashing randomly when doing things...
stuck stream
when i downloaded it, the game was running good
frosty gyro
for now you can use an emulator or a phone with more ram
minimum requirements can change! 
stuck stream
Also, my GF has a 1gb ram phone and itwork perfectly. is a iOS problem?
sullen palm
I thought I’m the only one with severe crashing on my 6+
fluid willow
help I just loaded for the 8 dollar monthly 500gems and daily goodies. I got billed but did recieve the item
stuck stream
oh, that's why
sullen palm
Good lord i’m somewhat forced to just play on my pc via emulator
stuck stream
i know they can change, but i just started to play 1 month ago, i didn't expect this OwO
sullen palm
Strange considering my shittier 5s has way less crashes back then(maybe even now but haven’t tried it for a while)
stuck stream
this game is wonderful as hell
frosty gyro
the devs are looking into it and will try to fix it if possible
charred spruce
Looks like they forgot to translate this part in the event
stuck stream
hope so 😦
hollow kraken
@charred spruce #known-bugs
charred spruce
ok
rancid geyser
Umm, did this happen to anyone else?
frosty gyro
restart the game and sort by time joined in the dock
gritty trellis
The health point is missing in event stage too, intentional?
rancid geyser
Oh um, it’s gone.
zinc reef
can confirm health count not there
rancid geyser
Nevermind, the ship count in the dock went up, so I can assume that a ship was added.
proud palm
The Ink Stained Steel Exchange shows Kizuna AI instead of Mutsu (including background)
fossil condor
proud palm
Is that one already known? Oh I see
hollow kraken
Well for the health, I guess go ahead and report it since we weren't told they would been taken away so we're not sure if it's a bug or intentional
wicked ridge
hatakaze doesn't have voice. can't get it to play even after updating the CV version
lucid totem
Is it intended for the Kizuna event furniture to not work with things like beer decoration that you would be able to place on tables and such?
As in I can't place anything on any of the furniture
hollow kraken
@wicked ridge Try restarting your game
@lucid totem Unknown. I'll ask
Can you provide a screenshot of the dorm real quick as well?
queen salmon
Doing my hard mode clears and I'm still only getting the normal amount of Core Data. 18 for Chapter 7 Hard.
native thicket
can confirm health count missing in all stages
fossil condor
3x core data isn't until the 27th, IIRC
hollow kraken
@queen salmon Yepp, 27th.
@native thicket Can you report it Belfast please
!bugreport
rocky willowBOT
Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:
Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues
queen salmon
Ah. Odd. But thank you.
wise granite
fossil condor
Restart the game and sort by time joined in the dock to see which ship you got.
hollow kraken
@buoyant hemlock Does restarting fix it? Or going back into the Dorm
@wise granite Restart your game and they'll already be deployed sort you dock by time joined
nova beacon
I opened a build and it showed kizuna ai box then error occured and I restarted the game and I didnt get any new ship. There is a kizuna ai ship but its the elite ship from event login reward
After restarting the build also disappeared from build section
hollow kraken
You sorted your dock by time joined and it's not there?
remote tinsel
AzurLane clips through AI not that it can be fixed 
https://cdn.discordapp.com/attachments/534755926599663621/571376300330057731/SVID_20190427_004443_1.mp4
hollow kraken
@nova beacon And you're sure the ship was a Kizuna AI character?
nova beacon
When I opened the build it showed the kizuna ai box opening scene then error
remote tinsel
all build animations are Ai boxes, a ai box doesnt mean an Ai ship
remote tinsel
if an ai box is an Ai, i should have 200 Ais now, but I have none
buoyant hemlock
is it known that zeppy dosnt have skill text?
frosty gyro
we said its known
buoyant hemlock
ok
oh
@hollow kraken yeah when out dorm and back to it she is back to normal
I only read wrong channel
xD
but after that bug she is freeze again on the map too xD
hollow kraken
Oh, no, I said #known-bugs is where it would be if it was known lol . Can you get a screenshot of it @buoyant hemlock
hollow kraken
@buoyant hemlock Got it. Can you report it to Belfast please then by DM'ing her the command !feedback
frosty gyro
stationary submarines again
wispy compass
hollow kraken
I roast people But it was put as fixed but not sure if the fix was pushed yet 
elder pine
roaster
probably like amagi's barrage. it gets fixed but next update reverts to error state
hollow kraken
It might be. I'll get some confirmation on it.
frosty gyro
LOL toaster* sorry
buoyant hemlock
its like the new dorm set trigger that bug again
yeah
its that
whenever i back to the dorm she will turn freeze
hollow kraken
The dorm set is causing her to freeze up? Even her battle sprite?
narrow verge
is this a bug?
hollow kraken
@narrow verge Yes it is #known-bugs
buoyant hemlock
but after she attack one node and come out she will be back to normal
fervent panther
hey I rescued kizuna in sp2 and no flagship is appearing
what should I do?
buoyant hemlock
Eeh what do I pick to report the skill name missing? Battle sortie?
junior dirge
None of these missions really?
frosty gyro
restart the game @fervent panther
junior dirge
I dunno if people are gonna get to 10k without those until 5/15
hollow kraken
@buoyant hemlock Got it. I wanna try it w/ other subs as well real quick and then get it reported after
@buoyant hemlock Graphics and interface
fervent panther
Okay! I'll see if it works
buoyant hemlock
ok ty
junior dirge
Especially since it's World Maps only
languid jackal
are manjuu operation missions missin' for everyone?
fossil condor
Will need to see if that was intentional or not
north flume
hollow kraken
Oh yeah, i'll get it tried out, no worries
fossil condor
Ah, that make sense on some level then
junior dirge
@north flume So we should get them
frosty gyro
I believe so
junior dirge
This obviously isnt a rerun lmao
frosty gyro
the first can be a rerun
languid jackal
hmm
frosty gyro
just because its a rerun for other servers doesnt mean we cant get the most recent version of an event as our first lol
hollow kraken
And Restart said he'll check
buoyant hemlock
theres different between rerun and first time lol
junior dirge
It just doesn't work that way though, it said first run
Good luck farming for belchan then, the reason they removed it for the rerun because the rerun lasted a month
And the first run lasts until 5/15
buoyant hemlock
if i remember right the only different between first time and rerun of belchan is the rewards
hollow kraken
I'm sorry but you're complaining when there's not any confirmation if this a bug or intentional. So please wait till we have some official input on it.
buoyant hemlock
wee I did it. I sent the feedback
junior dirge
Well I can understand you'd need somebody to check but it's one of the obvious bugs
hollow kraken
Restart your game and the ship will already be deployed to your dock and you can sort by time to see who it was
tropic adder
Ok thanks
north flume
as we don't know what exactly is intended - we don't know what exactly is wrong - is it a duration? missions missing? or the fact we got rerun rules
so we'll notify staff and ask them to fix whatever exactly is wrong here
buoyant hemlock
dang
frosty gyro
lol
junior dirge
The missions are missing Restart, it was there to help people gain manjuus
patent flicker
I just got some error saying "Google/Play purchase cancelled"
hollow kraken
@patent flicker Head over to #tech-support for purchase issues please
junior dirge
The duration is exactly the same as the first run
Though unless the wiki info is a scam, I think not.
stuck minnow
Dunno if this was said yet or not but all of the enemy ships don't have hp values. Just a bar + level
frosty gyro
there isn’t even an exchange shop for them so just please wait for word
hollow kraken
@stuck minnow It's been said many times by no one has reported it. Can you report it please by DM'ing Belfast w/ the command !feedback
north flume
stop arguing, not me nor you have no way of knowing what is intended, because maybe event duration should be longer, not missions are missing
stuck minnow
sure
north flume
also I just ran 3-4 and can confirm we getting drops as if it's a rerun
so it's possible duration is wrong
frosty gyro
chirp
buoyant hemlock
chirp chirp
junior dirge
At least I can see now, could be that we got gimped duration
buoyant hemlock
please bring back manjuus
junior dirge
2 weeks certainly isn;t enough
Well I do hope it's not the correct duration since it's even said on the patch notes that the event will last until 8th
I don't know how they expect people to do it with a collab running
opal burrow
whale or binge-grinding
frosty gyro
lets wait for word
opal burrow
I was here to ask if the position of enemy lvl description in the health bar was off, but looks like it's known now
junior dirge
I'd suggest to put a notice on the known-bugs channel since people would keep on asking here lmao
opal burrow
I thought someone already did?
stuck minnow
@hollow kraken Reported the bug 
jade lintel
no manju drop normal map 8-4 normal node
fossil condor
Screenshot?
jade lintel
timid sail
I need help on my Gem Purchase... it didn't gave me the gem and its just giving me error
frosty gyro
jade lintel
sorry my ss app crash i can only took picture
fossil condor
And that was on an S rank boss fight?
fossil condor
if it wasn't a boss fight, that's not a bug.
lavish reef
I keep getting this every time I open the game since the update. Pressing anything does absolutely nothing. I've tried opening the game multiple and restarting my phone multiple times. The text boxes on the menu where you select the server are also blank.
I couldn't find any reports of a bug similar to this one.
jade lintel
what? boss fight only? well then, the help section is not that helpful
fossil condor
It looks like a possible installation issue, if you've got it bound please try reinstalling @lavish reef
@jade lintel which help section? may need to report it, in that case
lavish reef
See, I thought of that, but I don't remember if I bound my account
And I know if I uninstall I'll lose all my progress
fossil condor
There's a recovery process now, but you can check your FB/Twitter connected apps and see if AL is there. If you need more help, take it over to #tech-support
lavish reef
Thanks, I'll try that
remote tinsel
@fossil condor he was in #gameplay-help, he never mentioned he was expecting manjuus to drop on mobs
fossil condor
oh, that's fine then. I was wondering if something in game was misleading
rocky willowBOT
Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:
Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues
lavish sphinx
For some reason my game keeps crashing randomly on IOS since the last app update...
fossil condor
What's your device?
fossil condor
Older devices/ones with less ram currently crash a bit, use alt devices/emulators until official dev response.
lavish sphinx
Ok
prisma matrix
@kind solstice did you report it? otherwise I will
frosty gyro
you can both just report it
we’ll accept the first to come in
and decline the other
prisma matrix
aite
buoyant hemlock
You guys sure love to throw everything into one update don't you
frosty gyro
hows that a bug
frosty gyro
is your phone good on storage
buoyant hemlock
I'm on PC
frosty gyro
is your emulator good on storage
buoyant hemlock
I'm using blue stacks
frosty gyro
is your pc good on storage
buoyant hemlock
Extremely. I have a 1 terabit hard drive on this
remote tinsel
Are you running on BS4?
buoyant hemlock
With like little to nothing on it
buoyant hemlock
Almost 15 minutes now, and still wont move
remote tinsel
Have you tried restarting the game, and if that does not work, the engine, if you're running BS4
frosty gyro
this should move to #tech-support now
frozen violet
are ships not supposed to have HP #'s any more
hollow kraken
Unknown but it's been reported in #known-bugs
unkempt narwhal
Don't know if this a bug but the new music isn't playing on the missions screen.
frozen violet
1 Terabit isnt much
zinc reef
@unkempt narwhal which missions screen? the event? or normal
unkempt narwhal
The normal one. But the music plays just about everywhere else including the academy.
zinc reef
that should be normal
frosty gyro
its a known issue I guess
zinc reef
afaik
zinc reef
oh
opal burrow
it happens before tho
zinc reef
other events with music had the same thing
frosty gyro
thats why I said its known
its different on cn and jp
music doesnt restart in tasks
opal burrow
it's known since the neptunia collab?
opal burrow
yea neptunia was the first to get that BGM change, afaik
cosmic basin
I don't know if this' a bug. If not what?
fossil condor
winged bloom
is the no manjuu daily missions a bug
ember ridge
clicking those arrow buttons to scroll through the dorm setups doesn't seem to work anymore (Nox)
fossil condor
@winged bloom that's being looked at.
winged bloom
cool thanks
bronze sluice
Is it known/intended that after the first clear of a Event stage you dont get Kizuna points?
ember ridge
@frosty gyro interesting, a mate reported the same (as in "not working") condition
bronze sluice
Cus Ive been grinding but I dont get more stuff
frosty gyro
are they holding it down?
prime token
Am I the only one losing builds because of errors?
frosty gyro
sort your dock by time joined
hollow kraken
@bronze sluice You only get them from the boss node. Are you sure you're not getting them?
bronze sluice
I am certain
prime token
When I build I try to build and find out what it is I get a data 20 error
hollow kraken
Oh! Are you doing it on SP3?
bronze sluice
yes
oblique dune
I'm having the same problem as Lord Jelly. I've restarted my game and checking what happens
hollow kraken
Yeah, it's a known issue for SP3 #known-bugs
bronze sluice
Aight np then
hollow kraken
Sorry, my bad
chrome void
Should the event exchange shop for Ink stained Steel sakura supposed to end on the 30th? I can't find the exchange shop.
south hound
sorry if this was here before, but this is happening
hollow kraken
@south hound Hm...does restarting fix it?
chrome void
oh really I'll check. thanks
hollow kraken
So the cutscene was before or after you restarted?
south hound
before
hollow kraken
Gotcha
south hound
after i restarted it at least the battle starts normally
chrome void
@hollow kraken thanks mate. it really is there.
wise urchin
the one loot create didnt show up when i got it
fathom willow
is it intentional that pressing away kizuna ai restarts the airstrike/torpedo/shelling cooldown or is it just continuing the count from before her face showed up and I just didn't notice?
frosty gyro
@wise urchin gear box or skin box?
hollow kraken
@south hound Yeah, UI merging can happen at times when clicking too fast
@chrome void No problem at all
wise urchin
skin box
frosty gyro
and when you bought it, nothing showed up?
wise urchin
yes
zinc niche
SP3 gave me currency on my "clear" run even tho it gave nothing during the previous runs.
frosty gyro
check your gear skins in your storage
hollow kraken
@fathom willow It stops the loading so it's just continuing the loading
remote tinsel
have you tried reinstalling the game yet? @buoyant hemlock
frosty gyro
p sure I asked him too
fathom willow
okay, it was not easy to see since it just starts the bar from nothing
buoyant hemlock
Fine, but if I can still do that, I will flip my lid on your guys
wise urchin
ok yea i think it worked
frosty gyro
hollow kraken
@zinc niche SP3 not giving currency is a known issue
zinc niche
yes i was giving my two cents saying that it does give currency on clear run
hollow kraken
Gotcha. I'll get it updated on the card just to be sure the devs know that as well
fair needle
I went to the info thing and went back a page, I don’t think this is meant to be here 
fossil condor
Report it by dming belfast with !feedback
remote tinsel
its for PR from a brief read.
it should probably be translated by the time we get PR
frosty gyro
p sure its actually for max level
fair needle
not sure what to submit it as, Ive never submitted stuff before
remote tinsel
ye, it say 3m exp cap after max level cap. Then something about Priority ships needing to hit lvl cap to accumulate. Which got me confused.
buoyant hemlock
well i saw that z23 had non-English lines in one of the first event cutscenes
hollow kraken
It's known #known-bugs
buoyant hemlock
yeah kinda obvious
prisma matrix
already did 
tight marsh
Should Kizuna reset cd of skills whenever she show? Because I was spamming at right corner to insta get her away but she still reset my skills bar progress
buoyant hemlock
Hmmm, Its not really a bug, but can be a bit disturbing. Since the update, enemy's HP bar doesnt display the number of HP left for the enemies. Im probably sure its not normal
hollow kraken
@tight marsh She is supposed to cut them afaik
@buoyant hemlock It's known #known-bugs
north flume
even if meter resets to the 0 - it takes less time for them to charge
tight marsh
But reseting whole skill even if u spam so bad in place where she spawn
north flume
it's just visual thing
tight marsh
ah
north flume
think of it this way
00 out of 50 seconds
charges to 20 out of 50 seconds
Kizuna resets it
now it's 00 out of 30
tight marsh
ah okay
buoyant hemlock
Ok my bad then
river kelp
ok so the sp3 not giving event points bug is known, but are we gonna get our lost points back when it's fixed?
north flume
we'll know when it gets fixed
I don't remember how it was last time
because it happened once
buoyant hemlock
im not getting my sp1 three star reward
north flume
I know when there was a bug with designs not dropping, when it got fixed - people got them
river kelp
ah i see
buoyant hemlock
kind solstice
Look alittle hard
kind solstice
Eh sorry
remote tinsel
and that isnt EN version.
kind solstice
Wrong channel
buoyant hemlock
kind solstice
Hahah
buoyant hemlock
shit
north flume
those 2 stars
hollow kraken
@buoyant hemlock You don't have it 3 starred friend
north flume
sure don't look like 3
buoyant hemlock
@kind solstice shut up
north flume
buoyant hemlock
sorry i tought it was three i love you
hollow kraken
Hey, no discourse here 
quiet anvil
bronze sluice
Is it a known bug that in the event dungeon lv 110 ships do get xp?
north flume
quiet anvil
99% sure i clear all enemies in SP2 but cant clear the "defeat all enemies" condition
🤔
north flume
1% 
hollow kraken
@bronze sluice You mean that LVL110 ships are getting overflow exp?
bronze sluice
Well, in PvP my lv 110 laffey doesnt get xp, and in the event stage she does
hollow kraken
That's b/c overflow exp only comes from PVE sorties. So no pvp, dorms, commissions
hollow kraken
Yepp, it's intended like that
bronze sluice
kk np then
kind solstice
U only earn exp from pve
bronze sluice
keep on cruisin
fathom willow
I-58 still doesn't have any character voice despite the CV update
hollow kraken
Try restarting your game if you haven't yet since downloading the CV update
fathom willow
oh, restarting fixed it
unborn night
Is the AI scrapbook bugged and not unlocking for some tasks? Like the 3-star and clearing (nvm i forgot to claim mission rewards)
jovial loom
Found a translation Bug. During the intro scene for the current event Z23 talks in what I believe are Chinese characters, while everyone else is still speaking in English ones.
remote tinsel
thats japanese and has been reported
jovial loom
Ah okay. I wasn't sure, not very familiar with difference between characters. Thought they were Chinese since the dev team is based out of there. Good to know it's been reported. Thank you.
buoyant hemlock
jovial loom
Ya. That one
buoyant hemlock
Hmm, has this already been reported- oh! Phew, it has xD
I figured it wasn't easily missed
jovial loom
Ya, but never hurts to make sure.
buoyant hemlock
Indeed ><
frosty gyro
thats a nice swimsuit..
drowsy marten
So thats a typo?
remote tinsel
or rather they coded in the wrong skin
obsidian estuary
is it only me or am i the only one not getting event points on SP3 after clearing the boss
rocky willowBOT
Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:
Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues
frosty gyro
read
hollow kraken
@obsidian estuary It's a known issue for SP3
hollow kraken
It needs to be a link. You can use the link from your screenshot here in this channel
https://cdn.discordapp.com/attachments/468804420801527810/571424811423891477/unknown.png
hollow kraken
I didn't think you could?
frosty gyro
I thought it was possible too
north flume
lemme go test
frosty gyro
I think I did it when I sent mine in
north flume
what
frosty gyro
I sent a bug report in once
frosty gyro
oh..
north flume
fine now
frosty gyro
she is afraid of you
north flume
she jumps
frosty gyro
is it fine..
north flume
wth
drowsy marten
north flume
@lament basalt ^
jovial bone
The AZ logo clips through her head. Unplayable.
hollow kraken
It went through. You can see it over in #known-bugs now 
north flume
supposed to be word
frosty gyro
drowsy marten
Ai has random WORD
frosty gyro
ok I see
north flume
it is story device
drowsy marten
I reported it already
frosty gyro
thats why I said I dont know the context
analog mica
I didn't receive Kizuna Pt in PS3
hollow kraken
It's a known issue #known-bugs
shut cosmos
Please fix it
frosty gyro
asking us to please fix it wont make it any faster
north flume
sure, but need to wait for devs to do it 
shut cosmos
I do switch apps. I got fast
north flume
known, not a bug
languid jackal
anyone confirmed if we're gettin' the manjuu operation missions or not?
north flume
it's 6 am (or 5?) and a Saturday
we might not get an answer till monday
(tho I hope we will)
shut cosmos
I see. Thank you.
buoyant hemlock
I'm seeing one or two urgent missions resetting every second on the timer, won't let me start as it comes up with 'system error 41: level does not match'. Any suggestions? >3<
north flume
restart your game
buoyant hemlock
Tried that, didn't seem to do anything for it
It's not every time they come up, but when it does it affects all those missions, until the next day ticks over in game I think
north flume
that's really weird
You sure you completely restarted your game? Killed the process and all?
It usually happens because mission has expired, but due to desync you still have it in your game
full restart fixes it
restart phone just to be sure
zinc niche
got a SOS tooltip popup in black SP
stark wadi
Is the glitches for the old phones of Azur Lane still going? Hate it
hollow kraken
The crashing issues? It would appear so unfortunately
stark wadi
Yep the crashing issues
Is there any reports of the Devs saying that they will fix it
north flume
not yet
stark wadi
Are there any names for the Devs so I can talk to them
north flume
you can try asking AzurLane Official
stark wadi
They will just say that I need to tell it to discord
stark wadi
Thanks
gaunt iris
Ey I can't post images here so maybe I can dm some guy who deals with the bug reports
But bassicly
gaunt iris
Z-23 lines are in jap on the en server
frosty gyro
its known
gaunt iris
I see
buoyant hemlock
delayed reply but-
Thanks for the advice, I'll get back once I've tried a full restart~
quasi vale
im not sure if it's a tech issue for me but i can't load in to al and i restarted and redownloaded it and same thing happens
hollow kraken
Head over to #tech-support and I'll try to help you out there
hearty carbon
has this been reported?
hollow kraken
@hearty carbon Yes. It's in #known-bugs
hearty carbon
👍
hollow kraken
@surreal osprey But hey, you get 1 luck 
chrome pivot
So many bugs this patch
hollow kraken
Hm...I wonder if there're any JP/CN players who could confirm
chrome pivot
Where my kizuna points in SP3 xD
fossil condor
well at least accounts are still here
hollow kraken
Getting flashbacks
north flume
It is +500 HP, +2 Luck and ship that wears it counts as Kizuna ship for the sake of synergies
on max level
probably
better to ask JP players
please do
upper shuttle
is there issues with Sp3 not dropping event items ?
fossil condor
Yes
hollow kraken
Yes there is. #known-bugs
frosty gyro
im a JP player you guys could have asked me
fossil condor
So... is it?
tacit scarab
hello, i did the black SP with 7 ships but i didn't get the star of the condition "deployed <8"
it is normal or..?
north flume
try restarting your game, it might be a desync
red ivy
for some reason only gives 11 hp
north flume
it's supposed to be 245
ok, so it's confirmed fucked up at this point
please report it via Belfast bot and please include that Pyoko-Pyoko gives wrong amount of HP as well
!bugreport
rocky willowBOT
Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:
Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues
limber dew
north flume
known
hollow kraken
It's known. #known-bugs
ebon ridge
the item rewards in kizuna AI collabs doesn't have description, and if you have opened operation manjuu item rewards description before, the kizuna AI collabs reward description will show the operation manjuu item rewards description instead (only for phase up to 20, because there is only 20 phase in operation manjuu)
the phase 21+ item rewards description still empty
fossil condor
I can't seem to reproduce that
ebon ridge
you mean there is proper description on kizunaAI item reward?
brisk whale
Uhh i dont think im gaining kizuna point
fossil condor
Oh, now I get what you mean
brisk whale
From sp3
fossil condor
Yeah, that's a bug - should be reported by belfast bot by DM'ing her with !feedback @ebon ridge
north flume
fossil condor
@brisk whale that's known #known-bugs
ebon ridge
ok I'll report it
prisma matrix
SP3 is weird, some get points, some don't and others get them every now and then
north flume
fossil condor
It is a mystery
hollow kraken
Well at least we know it wasn't actually fixed
lavish root
YEAH i also dont get reward feel weird man
north flume
huh
lavish root
SP3 bug randomly didnt get kizuna point 
lavish root
I think it occur if u skip the reward page
runic jungle
not getting kizuna points after clearing
north flume
We literally just discussed this
frosty gyro
north flume
EN didn't yada-yada I guess
runic jungle
how about other stage?
north flume
SP3 is the only one bugged
jovial bone
Chune Chune?
hollow kraken
Kizuna's nicknames for certain ships
jovial bone
Ah
fossil condor
Pretty sure it has to do with the pronunciation of For -tune
So Chune-chune. I'm guessing chune is a cutie thing in jp.
hollow kraken
Chune sounds kinda like Fortune but a cuter variant, yeah
prisma temple
Script error?
fossil condor
prisma temple
Thanks
orchid moss
Build this on kizuna ai banner and when I logout it disappears happened to me 2 times
Pls grant compensation
fossil condor
it's a desync caused by connection, you restart and the ship is in your dock if you sort by time joined.
orchid moss
Will do that
compact rapids
