Repair
#bug-reports
mild elk
fierce locust
its already day4... hope that tommorow it will be any improvements... coz only the event's maps that made problem
u guys already signed for trello apps?
mild elk
D2 ICON BOSS IMAGE NO PURIFIER
fierce locust
some ships may cause game crashed for the event... i bet some ships got bugged..not just the notifications... i've tried playing diffrnt ships and ships that have high level like above 100 made the game crashed
opal skiff
@mild elk already reported
fierce locust
the icon's problem may contributes to the ships system that made the game go into differences of circumstances
i hope tomorrow will be something good happening
midnight salmon
Idk if it's a bug or not, but I blew up the boss right when it spawned and I still had to kill the other ships. I'm not that bothered by it, but it sorta confused me so I wanted to know if it was a bug or not
north flume
not a bug
sick briar
I have an account bind by facebook and i delete the game for only temporary, when i download back i use my same facebook account, and when i login i had to start all over again...
Can someone help?
@north flume?
fleet kiln
anyone has had this? won't let me go to hard mode but i cleared all stages available
zinc reef
For Yoizuki is this right? I'm not sure if it's supposed to be "Oh, brother..." instead
north flume
why... would it be "brother"?
north flume
both can be used and have the same meaning
toxic stump
Uhhh... Fighting a Siren on Hard mode plays the Winter's Crown theme?????
brisk lance
Something happened to exercises... like I literally played 5 times and got rewards for up to Commander level, is it known?
hollow kraken
@brisk lance Not a bug. Everyone got reset and given 600 points for the season due a previous bug. So you got 600 points + the points from the exercises that you just did which would put you at Commander
brisk lance
oh, okay then
viscid tulip
Medium Merchant Escort commission in the daily tab says it gives 360 EXP, but it actually gives 720 EXP. Interestingly, the nighttime version in the urgent tab correctly says 720 EXP.
hollow kraken
Are you sure that it actually gives 720 EXP for the medium one? Yeah, the nighttime one does but even Wiki list the daytime variant as only giving 360.
spring coyote
iirc long commissions (5 hours or longer) in daily tabs are equivalent to nightly comms, just available before 20:00 PDT
hollow kraken
Hm...well I'll be sure to pay attention to the exp received from that commission just to be sure b/c I've never noticed how much it is (whenever I can actually get it, that is).
spring ermine
Hi my game keeps crashing. I'm on IOS, and I've tried force restarting, deleting and redownloading, clearing RAM, and updating IOS, but no luck. Can you give me some suggestions?
hollow kraken
What kind of Apple device is it?
spring ermine
Iphone 6
frosty gyro
most iphone6’s cant run azurlane smoothly anymore
so there isn’t really anything to do
spring ermine
Ok thanks
frosty gyro
its due to the fact iphone6/6s use 1gb of ram
spring ermine
But any newer Iphone model will run it smoothly?
hollow kraken
They should, yeah. We haven't received crashing reports from any iPhones that're newer than the 6/6s model
frosty gyro
iphone 8 runs fine
but then again I have 256gb of storage bc it was only $5 more than 64gb which was a steal if u ask me
buoyant hemlock
lel
upper shuttle
So my game keep crashing at the boss node in D2, right after killing the boss it just resets .
Its fine until then , but as soon as i kill the boss it just white screen and goes back to log in screen
hollow kraken
I'm gonna take a wild guess that you're using an iPhone 6/6s?
upper shuttle
Nope , a Lenovo tablet
hollow kraken
Okay, what kind of tablet is it? And do you happen to know how much RAM it has?
upper shuttle
Lenovo Tab 2 A7-10F
1GB of Ram
4core 1.3ghz CPU
Android version 4.4.2
upper shuttle
i had crash issues every now and then , but today it just crash every time i kill the boss node
rapid seal
Maybe reset the app and then do the boss stage
upper shuttle
and sometimes it count it other it doesnt
velvet gyro
looks like 1gb ram can't handle the game no more
rapid seal
Yep
upper shuttle
hollow kraken
Okay, yeah. Devices (especially iPhone 6/6S) that have low RAM and/or older hardware have been having crashing issues after the update. It's more than likely a device issue, but it is a known issue.
sinful leaf
My game has been crashing when I start battles and when I enter the dormitory. I use a iPod touch version 12.2.
buoyant hemlock
RIP
sinful leaf
I’ll try that thanks
buoyant hemlock
If it's the 6th Gen then it has 1 GB RAM and a 1.1 GHz A8
You think it's because of limited memory?
velvet gyro
ya
frosty gyro
if the reinstall doesnt work then thats why
but I dont like jumping to the "its hopeless"
before trying everything else.
buoyant hemlock
ye
true gazelle
some apps that conserve ram and prioritizes apps might work too
buoyant hemlock
They use RAM themselves so those are useless
And iOS is excellent in resource management itself
sick crane
uhhhh anyone else getting the bug where the game just restarts for nor eason
frail shard
Pretty sure whats going on for you is your game is crashing then restarting
It automatically restarts after a crash
And if your system is old/around 1GB of RAM then yes, other people are having your issue
Tho the way you can tell is carefully watching the game and watching if the screen turns Black then restarts.
Thats it crashing and fixing itself
I've got the same issue but it is already known if that is the case
opaque elm
So I just bought the Hamachi luck bag, this decided to pop up
What's the reason, that I'm not getting my purchase?
frosty gyro
check the faq in #tech-support
opaque swallow
logout on the usual interface missing 
\
hollow kraken
Scroll down on the left side menu
narrow axle
hmm sometimes i getting the error 100230 (i already checked countless times it isnt 100220 that is associated to tester account and i never applied to be a tester) but its easly fixed with a restart what is might causing it?
muted pulsar
https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
can someone add a comment on this? this is 100% reproducible 5/5. on EN and JP versions.
frosty gyro
is reproducing it the same as whats written
muted pulsar
its not. some details as how to reproduce are missing, the person who entered probably didn't include enough information or perform root cause analysis
should i include new steps?
frosty gyro
yes or else we cant reproduce it
muted pulsar
ok brb hang on
ok i am freaking crazy. looks like its been patched since last update
pine isle
Man, right now I literally cant play the game, everytime I load up the dorm, crashed. Everytime I tried to change equipment of my ship, crashed, everytime I finished the D2 boss node, crashed. And the node reset at top of that. These Issues started to occur After I updated the app from the apps store about four days ago. Im using iphone 6. Tbh, this really sucks
frosty gyro
@pine isle
muted pulsar
@frosty gyro
User Info: N/A
System Info: iOS (Happening on JP and EN versions)
Frequency: Specific
Perceived Severity: Medium, possibly Critical if exploitable.
How to Reproduce:
- Boot up Azur Lane
- Start any map node and start fighting
- Press the pause button
- Multi-task out of the app to the home screen by sliding up, so it is running in the background
- Don't do anything, just sit there for a good solid 60-120 seconds.
- Open Azur Lane from the app icon
- Game is running at accelerated speed, clock timer still ticking down at normal speeds. (BB cannon animations are unaffected i think).
Setup Conditions: I had several other apps open on my iPhone X like Robinhood, Twitter, Facebook, Discord, GMail, etc.
i have several videos if you want em
need anything else?
hit me up if you can't repo, i gotta run. thanks!
open trench
Client ver 1.2.316 keeps crashing like crazy in iOS 12.2 even reinstalling the OS.
frosty gyro
@open trench what phone
buoyant hemlock
phone: Samsung galaxy 8+
(android)
since this latest update. My game has been crashing like absolute crazy. unsure why
sometime when just start it.
when I go to pause battles or start a battle.
even just afk I have had it crash.
seems like it could be a memory leak?
ofc I wouldn't fully know. but hope this might be looked into.
frosty gyro
check faq in #tech-support
lilac egret
did you already install the newest apk update
viscid tulip
@hollow kraken I have proof of my bug report
hollow kraken
@viscid tulip Gotcha. I couldn't get that freakin' commission to spawn for the life of me 
. If you don't mind, can you report to Belfast Bot by DM'ing her the command !feedback
Also, when you do report, please include both of your screenshots
primal lotus
hollow kraken
That should be fixed w/ a simple restart of the game. It was for the other people who got it
frosty gyro
should try restarting given the coin icon is present at the top LOL
primal lotus
Yeah it's not much of a big deal lol, Just ignored it
broken root
i got a bug where there's no notification on my phone but i check all the notification
should i reinstall the game??
frosty gyro
notifications have an issue right now
if you can check your app store/play store for an update
broken root
its on latest update right now
lyric knot
Ok so I have an iphone 6s, am I just totally screwed now?
fossil condor
If you're experiencing crashes on the iphone 6 and you've disabled notifications, you can use alternate devices/emus if you've bound your account, but might have to wait and see whether this is just how it is now.
frosty gyro
I know someone with an iphone 6s that isnt crashing, but its a plus if that has any difference
no it will not
lyric knot
sweet
yeah I literally cannot beat the final boss of this event without crashing, really unfortunate
fossil condor
Just make sure you're logging on in the title screen with whatever account binding you're using, and you should be good to go.
lyric knot
Kind of a breath of fresh air that AZ is okay with emulation considering FGO freaking hates it.
shadow nova
So I don't know if this belongs here, but recently bought the lucky bag for this event and I didn't recieve any of the contents. Does anyone know how I can resolve this?
fossil condor
#tech-support details it, but basically check mail, and if not there, contact CS
frosty gyro
I left their contact information!
fossil condor
includes the things you should send them too
shadow nova
Alright thanks.
velvet gyro
iphone 6s doesn't crash cause they have 2gb ram
frosty gyro
I think 1 person with 6s did come in with the same issue but they could have had no space in their phone and it was clinging to life
open trench
@frosty gyro iphone 6s 32Gb
lyric knot
tbh I have no idea what model mine is, I just assume it's a 6
rough raft
What is this?
fossil condor
You've gotten a ship from mission/exchange, not a bug
fossil condor
Just make sure to make space before sortieing
rustic thorn
https://cdn.discordapp.com/attachments/482210456522457098/567195935046631424/image0.png
I used 2 signels once i saw i had 8, i check the game regually i went over 8 hrs withoutone
foggy dove
have you tried restarting the game?
buoyant hemlock
I have my ship reach lv100 for the first time and this shows instead of awakening tutorial
north flume
some tutorials reset after the update
leaden swan
'contact us' in-game section no response after 4 days? Could it be a bug?
north flume
it was weekend and they're currently swamped with login/account issues
leaden swan
Thanks i’ll wait a few more days
frosty gyro
should make a note they respond on business days
prime girder
Yea. Visual bug. Can only do 5 despite showing 10
lilac egret
good thanks 
foggy dove
thank goodness
fleet wigeon
so will the crashing app on older phones be fixable or is it something we just have to deal with?
foggy dove
not something we can answer at the present time
velvet gyro
i think it might be fixable because it doesn't crash mid battle when requires more memory
cold flume
I bought a trade license (30 days) but the error transaction and my Google Play balance were deducted but the item did not enter the game, what should I do?
foggy dove
please check the latest messages in #tech-support
cold flume
thanks
sick briar
@north flume yes?
fossil condor
If you're still having account issues, you should be dm'ing them as per the instructions in #tech-support , with all the necessary info.
primal pilot
Hello, I have been having issues with the game crashing after a fight. I reinstalled the app multiple times and am only experiencing this issue only on my iPhone but not my iPad.
fossil condor
It's possibly a device issue that's currently being looked at, besides the notification one. I assume the iPhone is somewhat older/less powerful than the iPad?
tame lance
is something wrong with the servers? i was just playing and got msg that the game lost connection(my wifi is connected to my tablet) then when it connected it kicked me off to server loading screen saying that my acc isa connected on another device so ive reseted my wifi connection and tablet and now its infinite loading (to server list) and few sec after launching the game i get msg "initialization failed"
fossil condor
Acc is connected on another device is an issue with connection, usually. Some of those messages might need rewording...
tame lance
well mobius ff and honkai impact are working fine
fossil condor
What region are you from? Some providers have been off and on with AL connections.
tame lance
Im from EU Poland
fossil condor
Mmm, don't think I've heard much reports of EU players having issues. But just to be sure, check if a VPN gets you a stable AL connection.
lyric ridge
Are notifications disabled atm?
fossil condor
Notifications are buggy atm, disable them so they don't cause crashes.
They either don't work, or crash
lyric ridge
I have them enabled but I dont seem to recive any notification
tame lance
ye theyre disabled
lyric ridge
Oh ok
tame lance
ill try hard reseting my router maybe this will help
nope still not working;/ i hope its just wrong spelling cause im geting a bit of paranoid that someone could hack my acc and its impossible
primal pilot
My iPhone is an iPhone 6, I disabled all the notifications but it’s still crashing
fossil condor
Yeah, iPhone 6 was one of the models that frequently came up. For now, use alt devices/emulators until an official response is made.
sick briar
I bind my account with fb and delete the game temporary. And download it back again and login using the same fb account i used... And when i play the game i have to start all over again... Then my fb account bind is to this save.... Is there a way for me to get my old save file back?
south lotus
Came to report exactly the same issue with twitter account.
hollow kraken
Be sure to login at the initial login screen w/ Nagato on it and also choose the server you were previously on
south lotus
I login in twitter and confirm everything, AL says "Login successful" but still there is no created characters on servers
at Nox everything works fine though, but I didn't reinstall AL there
AL was unable to update on my phone, so I reinstalled it there. Then login with twitter, it says "Login successfull" and... I get blank account
honest pumice
are you just looking at the server list and not seeing the icon or are you entering the server and being taken to the tutorial?
also @sick briar (i'd ask this in tech support but it's locked down rn) did you try to login on the title screen or the in the settings menu?
umbral quartz
Ryuujou release her comet aviation skill even im not doing any airstrike yet...
She
bold oar
uhh.. sorry if this wrong channel to ask , what minimum sys requirement for AL ?? .. im planning to upgrade my phone btw..
hollow kraken
@bold oar Usually anything above 2 GB of RAM and a decent processor will run AL smoothly
bold oar
@hollow kraken hi again , thanks for answer .. sorry for ping , will AL run smoothly in android 9 ?? ..
buoyant hemlock
Yes it will
hollow kraken
@bold oar No problem w/ the ping. But as for Android 9, the last I heard is that it will have some performance issues due to the game being optimized for Android 8. Unless they updated it recently
bold oar
ah , okay ... thanks ...
remote tinsel
i run 9.0 with no problems.
buoyant hemlock
I have 2 devices with Android 9 and it works fine on both so no issues with it
hollow kraken
It might've been updated then. I was just going by the last I heard 
buoyant hemlock
And everyone forgot
lyric ridge
Notification are back?
buoyant hemlock
Yes
leaden inlet
I'm not even sure if this counts as a bug or not. But. I took this picture today...
foggy dove
Restarting the game should fix it
leaden inlet
I presume if I reset it I'll go back to normal since I never closed the app since yesterday
Yeah thank just making sure somebody knows since everything else usually restarts even without a reset
@foggy dove thank you
lilac egret
finally the correct image. Apparently someone in Sandy got 10\10 pvp upon reset
Avrora for now is unaffected
maybe also just be hacker restart says btw
stark basin
Are other people experiencing far more crashes since the latest update? Running latest version of android on S9+, shouldn't have any issues
lilac egret
look at pins
stark basin
aha, thank you
tender depot
proud epoch
hollow kraken
Restart the game and the enemy ships will appear. It's due to a desync
proud epoch
i dont need to leave the stage right
hollow kraken
Nope, just the game itself
tardy elbow
@hollow kraken is there a setting for the camera in the game itself? because my camera works normally outside the game
hollow kraken
Not that I know of. The camera in-game just uses the same settings as your phone afaik.
hollow kraken
It is odd if it's acting differently on in the game, but no one else has reported this issue and my iOS device is working fine as well so I can only assume it's something to do w/ the device unfortunately.
tardy elbow
for me, its been like this since december
desert monolith
Where should we report hacks?
opal skiff
@desert monolith dm belfast bot and smack there !feedback
wooden sky
Are push notifications still broken?
hollow kraken
@nova beacon Are you buying through App Store or Google Play?
@wooden sky I BELIEVE the most recent update from your respective app store fixed them for those having the issue. At least some people were saying so.
nova beacon
app store
wait I have a question it says $4.99 but if im in uk would it convert or just change it to £4.99
frosty gyro
it’d say £ but the price is going to be different because its converting
quartz pivot
wait I have the same error when I bought them through AppStore is there anyway to get my money back cause my AppStore registered it as a pending payment
hollow kraken
AL support to get the gems, your app store for a refund. And if refund is denied, contact AL support then.
And for that error btw, we've had one person have it before and they got it to go away by binding to Yostar 
so if that error is persistent you can try that if you don't already have it bound there(through the settings).
quartz pivot
the in game settings?
hollow kraken
Correct. In game settings
quartz pivot
sry wat do you mean by binding? U mean connecting to Facebook?
frosty gyro
binding to yostar
hollow kraken
It'll be the bottom left option under "Account" in the settings. That's Yostar binding.
quartz pivot
Sry I can’t seem to find it other than my binded Facebook acc and the bind to Twitter acc option
hollow kraken
Ah, you'll need to update your app through your respective app store then. Updating the app through there will give you the Yostar option.
frosty gyro
#tech-support faq
quartz pivot
Ok managed to send an email thks a lot!
hidden jewel
i updated the game through the play store to fix the notification, but im still having the notification problem, do i need to reinstall?
fervent panther
The game is randomly crashing when finishing battles
how do I know if i got the loot ot not?
I'm on iOS
fossil condor
If you're on an older device/one with less ram, you might experience crashes. Please check if the issues persist on an alternate device/emulator.
Make sure that your account is bound before doing so
fervent panther
so its a ram issue? damn
gotta change my iphone 5 uwu
frosty gyro
yeah thats old.
tardy elbow
same, i still have an iphone 5c and crashing is normal
lunar plinth
below kongou's name says ijn kongō and the ō is in a different font from the rest of the name
north flume
any ship with diacritics in it's name looks like that, known
buoyant hemlock
anyone here still getting no notifications at all? (from commissions or academy)
fossil condor
The latest update should have fixed them according to the google play store, are you sure they're enabled? (Unless the fix was just for crashing)
wet dew
Notification crash agian?
buoyant hemlock
problem is, AL is not available in the playstore of the country where i live, so i've been using QooApp and it updates automatically, already reinstalled the game a few times but nothing.
I never got crashes, i just stopped getting notifications for commissions and academy and for me it's kind of annoying since i have a terrible memory
hollow kraken
@wet dew Crashing from notifications should be fixed w/ the most recent update from the Google Play store. Make sure you have it downloaded
@buoyant hemlock Do you know when the last update QooApp got was?
hollow kraken
Okay, be sure to have your account bound before doing so. And if they still cause you to crash after, let us know
warm crag
If I'm crashing because my phone is too old (iPhone 6), is there anything I can do about it?
hollow kraken
Unfortunately there really isn't (at least that we know of). If possible, you can use a different device or emulator on PC to run the game until there's more word on the crashing issue for older devices.
vivid juniper
Anybody know anything about this? I'm on Android
hollow kraken
There's another one of those 
we've had someone report that binding their account to Yostar fixed that error. If you don't mind and don't have it already, can you bind your account to Yostar from the in game settings?
buoyant hemlock
@hollow kraken I've been checking QooApp but they don't seem to have a log for updates
vivid juniper
My account is already bound
hollow kraken
@vivid juniper Specifically to Yostar?
@buoyant hemlock Well maybe the update hasn't reached there? It would've been released on Saturday if it was. Or the update was only to stop crashing.
vivid juniper
Restarted it. Works now
hollow kraken
Huh. You didn't do anything else? Just a restart fixed it?
vivid juniper
Umm actually my game crashed in middle of purchase
Funds were removed from my account but no gems
hollow kraken
@buoyant hemlock Okay, that's the version on the official Google Play store so it's up to date. Well either the update was just for crashing or it didn't fix the notifications not showing up
@vivid juniper The #tech-support FAQ post(the most recent post) will help you.
hollow kraken
You just need to read over the most recent post, no need to post anything. There's a section called "I bought gems, but did not receive them!"
vivid juniper
Oh ok
autumn ferry
Is there a difference if you use facebook/Twitter vs the Yostar one? I cant complete the purifier map because it keeps on dcing 
any fixes to the client on iOS?
hollow kraken
There isn't really a difference between the binding options besides FB/Twitter being social media and Yostar accounts being from Yostar. And what kind of Apple device are you using? iPhone 6?
buoyant hemlock
What is Exeter doing in B2/D2? 🤔
hollow kraken
@autumn ferry Unfortunately there really isn't a fix right now. If possible, you can use another device or a PC emulator until there's an update from the devs regarding the crashing for older devices.
@buoyant hemlock It's a known issue
autumn ferry
I feared as much 😦 thanks for your time
hollow kraken
Restart the game. That commission is expired after the daily reset
half forum
cool thanks
yup that worked, haha i had this like all day and im like, gimme those rewards
quiet cliff
uh
launch ceremony commissions still don't reward ships?
or this is a returning issue?
hollow kraken
Launch ceremony can reward ships but it's just really rare. It's been proven (and I think it's still pinned in #trophy-room). The only bug is that it displays "Perfect" when it shouldn't.
lavish steeple
Anyone else getting Yuki and Kawa’s skills all jumbled up like this when they sortie together?
hollow kraken
We actually had a card for multiple skill activations overlapping and whatnot and it was labeled as not a bug
frosty gyro
well where else are they supposed to go anyways
scatter all the skill activations across the screen?
honest tusk
Shop visual bug, not sure if this is well known or something but just wanted to leave this here incase its something that is new
note its on the pc
lilac egret
known, restart your game or reinstall client
willow herald
Very sorry to ask again, but is it possible to get my account back I checked if the account still exists, I uninstalled the game and reinstalled it and checked it again so It should be binded to something but I cant access it for some reason
buoyant hemlock
Are you sure you bound the game?
willow herald
yes
buoyant hemlock
Are you getting an error?
willow herald
no, it just resets me to tutorial
buoyant hemlock
are you selecting the correct server?
willow herald
yes, I checked everything they told to check
buoyant hemlock
Final question
Did you login on 1st launch of the game?
willow herald
1st launch?
buoyant hemlock
Reinstalling and launching the game for the first time
buoyant hemlock
Re login with FB/Twitter then
willow herald
I did
buoyant hemlock
Did you install the update?
willow herald
yes
buoyant hemlock
lilac egret
buoyant hemlock
Same
That's not possible
lilac egret
Lexington now also has a person that went over possible score
buoyant hemlock
hax
lilac egret
This is the same case with previous Sandy one
buoyant hemlock
How do they even do that
lilac egret
This maybe 1. some kind of bug when the season started or 2. a hack
Syanda tested if u can get 10 runs when season started but he was only able to do 5
even when there was 10/10
in the counter
visual bug
buoyant hemlock
I say that's a hack
lilac egret
will report him in belbot anyways
buoyant hemlock
Good
drifting tree
Hi, erm is it possible to get back the account that i lost? Fee days ago, i saw on Twitter that there was an issue, but now the dropbox is not working that they send, i can still see my account in the guild, and i already spent alot of money into the game, is there no other way to get it back??
My account got prob after i get nagato, but idk if that the prob
hollow kraken
@drifting tree please read over #tech-support FAQ post.
drifting tree
Ah alright thanks
Wait i’m confuse, so i just pm a mod all the info and wait right?
frosty gyro
maks sure to update your game if its stikl not there, dm an onlinemod with the information Restart posted
worthy grove
Hi, im trying to buy gems but the game keeps crashing everytime I try to buy some, I have restarted my phone, the app, uninstalled the app and reinstall it, and have done all the basic do hows, is there any other way to fix this?
hollow kraken
Does it give an error or anything or just crash immediately? And what kind of device are you using?
worthy grove
It just crashes, I'm using the samsung s7
dry wagon
Hello, im trying to bind my twitter account but every time i click the icon the games crashes. Any ideas in how to fix this.
frosty gyro
check the faq in #tech-support
any questions dm me
daring glacier
I can't start my game !!?
frosty gyro
check the faq in #tech-support
daring glacier
I use the facebook account to login. The screen say "login is successful". Press to start but I press it nothing to happen.
wraith juniper
after reinstall the game, my push notification doesnt pop up eventho i set all notification on and even my phone i allow the notification to show
buoyant hemlock
Game still has issues. Play after 5 minutes, crashes
hollow kraken
Please refer to #tech-support if you haven't already
buoyant hemlock
I've done that
daring glacier
@Kawaakari I read. my game can play after I restart my phone 2 time
buoyant hemlock
I trained Laffey with a T3 Offensive, but after the timer, I exited too early as the bar was progressing and it negated the 1200 skill exp and consumed my book
lilac egret
can u post a screenshot
bcs ur still supposed to get exp on how much time u spent
and cancelling a book spends it
if u canclled it within 1 min then no exp and byebye book
lofty crater
so I have this bug where my spare nagato isn't showing up as limit break material for my leveled nagato. The leveled nagato (my first one) is locked and the spare isn't locked. however if I go to limit break the spare nagato my leveled locked nagato shows up as fodder material for it
hollow kraken
Who's your secretary?
hollow kraken
You more than likely have the one you wanna use as fodder selected as your secretary instead of the one you wanna keep
hollow kraken
No problem at all
lapis stag
Hey so after the ISSS update dropped on EN I stopped getting Exchange points via mail after ranking up in Exercises. What can I do?
tribal quail
Is the inevitable crashes now fixed?
fossil condor
The crashes for notifications have been fixed on the latest version on the google play store, but there are device issues if your device is fairly old
You may want to consider using alt devices/emulators if you have an older device until the devs make an official response.
tribal quail
Aight, didnt notice the update, thanks
undone saffron
Event bosses on hard difficulty are causing the to restart can someone help or fix it please?
undone saffron
A Samsung
lapis stag
@fossil condor Hey is there any way to fix my issue too that you know of?
fossil condor
What's your issue?
Also, somewhat more specific, which generation?
@undone saffron
fossil condor
Hmm. That one might be the version optimization instead then, though I'm not 100% familiar on that issue. The best advice I can offer is to use an alt device/emulator, assuming your account is bound.
lapis stag
@fossil condor I don't get exhange points from the mail after ranking up in Exercise anymore
exchange
fossil condor
Hmm, that's not been reported as of late.
1st I'd ask you to restart the game to see if it's just a desync,
2nd to check if you've already received/ranked up before you thought you had.
fossil condor
You can use iOS or an emulator on PC if you wanted to. As long as your account is bound and you can install and run AL on the device, you can continue your account progress right where you left off.
undone saffron
Don't have a Pc or iOS.
fossil condor
If you don't have any other device that could possibly run AL, I'm afraid that there's not much you can do except wait for possible updates on the situation.
undone saffron
Can you report to the AL team for me please?
fossil condor
Device crash issues have already been reported. Hopefully, they'll make a response soon.
Besides waiting, make sure your AL app is up to date and doesn't have any issues with files. If you wanted to, you could reinstall (after binding, of course). No guarantees on it fixing anything, though.
deep bluff
Just need to unbind then bind again, and this what I got
undone saffron
I'll hope for a fixs soon or at least before the event is over.
honest pumice
is the account you're trying to switch banned?
honest pumice
i'm asking if your FB/twitter account that you're trying to switch was banned. cause that could be why it's not letting you.
deep bluff
not banned at all
still can open FB as well
frosty gyro
just try restarting a lot I guess
honest pumice
as long as your account is bound to FB, twitter, or YAS, or all 3, you can login on another device.
(just be sure to login at the title screen)
rose gust
Anyone crashing while trying to login on iOS?
fossil condor
it's detailed on this doc, but it's a device issue: https://docs.google.com/spreadsheets/d/1CUdCW5QnJ0Qm4iSsET8HerXXx4YXSmQyaM1wSQt0ZKw/edit?usp=sharing
honest pumice
pls don't ping me twice. i was going through what the issue was since it's been a few hours.
anyways. the new account is now bound to your FB right?
honest pumice
i just said to not ping me twice like that.
ok well sadly your main account can't be recovered if you've bound your FB to a new account.
one thing you can do though is unbind your FB from the new account and DM Z-Carol and ask if you can have your FB rebound to your old account. no guarantees though.
sick briar
Alright i try @honest pumice
lilac egret
pretty sure its intentional
tired mist
Is there a way to report players for hacks/exploits? #1 on sandy "StValkyrie" had more than 5 battles when the season started and now he has almost 30 points lead to rank, even though he's always rushing his battles.
foggy dove
DM belfast bot with !feedback
radiant stirrup
Hey uh why does the picture of the boss keep on changing
It's not even correct:Boss is purifier
hollow kraken
It's a known issue
nova beacon
I still can’t buy gems
void silo
@ruby acorn try restart the game
ruby acorn
Ok
honest pumice
leave the menu and reenter and it should be gone. if it's not restart the game.
ruby acorn
Restarted game, those two commission where gone and replaced
narrow axle
im getting the error 100230 but that error disppears if i restart he game i have notifications disabled whats causing it
hollow kraken
It's usually some form of a connection error from what we've seen.
storm idol
not sure if this is a bug but is it normal that the training tab at the top remains there even when having finished all the three tabs? I finised the exam tab.
hollow kraken
It should go away after some time. It did for me at least
buoyant hemlock
What is this!! 
foggy dove
how did you even get to that screen
teal basin
Q. Elizabeth says peak instead of peek when scrolling (sideways swip gesture) to her from another ship.
frosty gyro
@foggy dove AR camera, change skin
foggy dove
that typo has been reported so long ago, the peak peek
also whaddya mean by stuck?
buoyant hemlock
You cannot gain more exp?
frosty gyro
@buoyant hemlock report it by direct messaging belfast bot with !feedback since we dont have that skin right
buoyant hemlock
Okay
tough ruin
yap @buoyant hemlock
frosty gyro
can you post a screenshot
teal basin
It was? I couldn't find it on the Trello linked in the other post saying to check it to see if it was already reported.
Sorry about that.
buoyant hemlock
My account is gone... bought a few things the day before and bam gone
And yes I made sure that I logged in the correct server
hollow kraken
@buoyant hemlock Head over to #tech-support and I'll help you there if you haven't already gotten some
frozen violet
I opened my guild shop and have these icons next to the gold currency, if I close and reopen the shop the same way (thru exchange) the gold icons reappear
hollow kraken
If it stays, it should be fixed w/ a simple restart.
compact nova
Event mission D2 consistently crashes game when fighting the boss with auto combat
fossil condor
Are you on an older device/one with less ram? Currently they crash a bit on the latest update, may want to use alt devices/emulators until official dev response.
silent merlin
I looked through Trello a little bit and couldnt find this issue listed, didn't see it listed under known-bugs and didn't see anything mentioned in bug-reports unless its a long time back.
When I attempt to use the "advice" button for Cognitive Chip commissions they don't actually take any of my available units that are above 100 except for my Shouhou Kai. Whenever I attempt it I have 4 total available, Phoenix, Portland Kai, Erebus, and Shouhou Kai. Shouhou Kai is the only one that is ever pulled via the advice button.
I don't believe I've run into this issue with any other commission, just the C.C. ones. This has also happened to me on both Android and iOS. I currently cannot attempt to recreate the bug because I do not have an available commission.
remote tinsel
Lvl100 girls in hard mode fleets on maps also does not get taken for commissions. Go back and clear out all your hard mode fleets for all maps.
silent merlin
That is extremely interesting, thank you very much for that piece of information!
Is that how it's supposed to function?
frosty gyro
it is not a bug that is why its not listed, because there are factors that keep them from being placed
yes because you cant use a ship on commission in 2 different places and vice versa
foggy dove
The game tends to freak out basically
There was this one case where a mogami in CL slot on hard mode was retrofitted to CA and it basically broke the functioning of said map
remote tinsel
Could you link me to the report ender?
foggy dove
The idea of advice not picking such things is to prevent the game from breaking like that
I would assume the very same can happen with ise, hyuuga, yama, fusou as well
Same can happen with impossible gear load outs from similar gear slot "conversions" (the above 5 + langley) especially if the storage is full
spring coyote
You just gave me new ideas on how to break the game, tnx Ender 
rough hornet
I have an issue with my account, it say successful login but when i enter to my server it start from the intro
frosty gyro
#game-news (post from yamato) also for future reference please go to #tech-support next time 
viscid tulip
If an enemy submarine gets "pinged" by your sonar, but then the sub goes out of your sonar range, the sub can't be attacked.
foggy dove
that's intended
dusty topaz
Hey, Kirishima and Haruna are both listed as 4th Kongou ship of the line.... https://cdn.discordapp.com/attachments/535525565436788747/568002079889817600/unknown.png
foggy dove
https://trello.com/c/O3OCeRbh/622-haruna-listed-as-4th-kongou-ship
that's been reported already
foggy dove
smh
frosty gyro
3nd
foggy dove
it's a known bug
cloud flame
ok
nova aspen
my game keep crashing when im playing
foggy dove
what device are you using
vernal kestrel
Cleveland little glitch. 
rustic thorn
I only got 10 mins to do this, it. Didn’t give me 12 hrs after entering it
hollow kraken
Are you sure? Sounds like either some type of player error or some type of horrible desync.
tame jetty
Dont know if this bug has been reported but, when I go to the dorms it wont let me feed my girls. I had to restart the game to fix it.
Most of the options in UI go missing so the only thing I could do is change the dorm setting.
hollow kraken
And it fixed itself after a restart? Is it consistent? Or do you have a way to reproduce it?
hot forge
It's just me or this bug already exist?
When I trying to share my profile data with share button on profile menu, screen just getting freeze
frosty gyro
share bugs some ppl
odd badge
so there is this bug when you open azurlane, some of your ships gone, but when i re open it again, they come back..
frosty gyro
can you open log mode when opening the game and in the docks?
odd badge
how to do it?
flat quest
you can access the log mode by holding your right thumb on the bottom right side of the screen while pinching the left side of your screen
grizzled pulsar
@timber forum May I talk to you
hollow kraken
You need to direct message her, not message in the public chat
south vapor
hollow kraken
Yepp its known
wooden mulch
bars are extended when the max level is 10. known bug?
wooden mulch
will do
buoyant hemlock
I’m pretty sure that B2 is purifier 
north flume
known
buoyant hemlock
Or is Exeter a siren
dull ridge
I know there was an issue with push messages/ notifications, has that been fixed?
I'm asking because since the update my game is still quite unstable even after disabling push messages and notifications, etc. I can't exactly pin-point what's causing it to crash, but it seems to happen more often then not when I have my phone plugged in charging, during or after auto battle, and if I've been on the game more than 10 minutes.
frosty gyro
what kind of phone do you have
dull ridge
iPhone 6+
frosty gyro
6 or 6s?
dull ridge
6
dull ridge
Oh ok, thanks for the help.
copper bronze
Sometimes submarine icon does not appear when battle starts. It is still usable though
foggy dove
known
copper bronze
oh, since i tried to look for it and nothing came up. Thanks
shut wolf
so, if i want to report an exploit can i do it here?
frosty gyro
to report a bug/report a player dm Belfast (the bot) and send !feedback to her
to bring it up the bug before reporting it you can send it here but make sure to report it anyways
shut wolf
ok, thanks, in reality i don't know if it's a bug but i think it is. During exercise if you pause and then leave the battle it'll not take a try. I think it's a bug right?
foggy dove
intended
chrome jungle
Anyone getting the bug in daily tactical training where time doesn’t go down and enemies don’t appear?
foggy dove
It's not limited to tactical training
maiden ridge
agile cosmos
north flume
if you mean what I think you do (you lost gold after the update) - contact customer support
/techsupport
bronze mauveBOT
If you experience a specific technical issue, such as a bug not encountered by others; an issue with a purchase, or a loss of items, please email al.cs@yo-star.com with your UID (it can be found in your in-game profile menu), in-game name, server and issue as well as device brand, model and operating system. You may alternatively DM Z-Carol#3457 on Discord about your issue (Yostar staff from the Official EN Server) but please do not do both.
rough bear
How and why?
hollow kraken
It should be fixed w/ a simple restart
upbeat bronze
I had the defense exercise 2 commission show up instead of 3 and I’m well above the required rank. Can this just randomly happen?
hollow kraken
Yepp it can. Commissions are rng on which on you'll get. It won't always be the max level one.
upbeat bronze
Oh weird, haven’t seen this one in awhile so I was surprised when it was only 12k exp.
twin tiger
I think Mogami is bugged
Her torpedo base +1 isn't showing up in combat
Her preload works, though
hollow kraken
Do you have her retrofitted?
twin tiger
Yes
hollow kraken
She loses a base torpedo upon modernization. It's noted on the upgrade node.
buoyant hemlock
I have several words to give for the developer is right now
frosty gyro
I hope its a bug
buoyant hemlock
I have no idea why they aren’t fixing this th
frosty gyro
this isn’t a rant channel
buoyant hemlock
Yeah I will I’m sick and tired of the damn game crashing every time
frosty gyro
what phone do you have
buoyant hemlock
iPhone 6
buoyant hemlock
It crashed midway through the boss
frosty gyro
its ram is outdated
nothing devs can do about your phone’s ram
maybe next update will have less memory use
buoyant hemlock
I doubt it because you’re adding in a Lotta new priority ships
frosty gyro
also dont rant because this isn’t a rant channel and you will just warrant yourself a warning
@ your previous comment to rant
buoyant hemlock
I’m not just really tired this stupid problem is happening over and over again
prisma tiger
actually tired of crushing on iphone 6 as well
frosty gyro
well as I said, its a phone problem
buoyant hemlock
Oh good so then I’m not the only one
frosty gyro
its already noted that its there, so maybe devs will do someting
placid horizon
Phone to old, get a new one
prisma tiger
everything worked fine until last update
frosty gyro
I didnt say it was a phone problem or anything related to iphone 6 I guess
buoyant hemlock
Yeah I will I can say is I highly doubt that that’s going to get fixed
Considering the fact that I heard the last time that all devs were working on getting accounts fixed
prisma tiger
im not that rich to change my phone when i want to
frosty gyro
https://trello.com/c/sHBAMMfQ
we already have a card for it so theres nothing else to do
buoyant hemlock
I have 10 GB of RAM left on my phone
frosty gyro
iphone 6 has 1gb of ram
prisma tiger
lmao
frosty gyro
iphone 6s has 2gb of ram
this is for every phone of that model
memory and storage in the phone are not the same
but having low storage can also cause low performance
slate rose
My game crashes quite often too after todays maintenance. First the screen wents white and then the game restarts. I have huawei p20 pro, and I still have half the storage free. This issue happens even when azur lane is my only running app.
whole agate
Saw this is Reported bugs but FYI the hotfix this morning did not fix it maybe my d2 is broken lmao
hollow kraken
@slate rose You could try a reinstall to see if it helps the issue. If you do, make sure your account is bound correctly in the in-game settings menu
@whole agate The update didn't specify it and probably wasn't to fix it as it's the same for me as well
marble grove
I heard that notification crashing the game is an issue and had disabled it. Is it related to the IPhone crashing issue rn since I tried to disable it.
I am aware that the latter issue might be on high priority rn.
hollow kraken
Well the crashing issue was for Android only afaik and it was fixed by an update from the Play Store on Saturday
marble grove
So the latter one is IPhone only I see
It keeps bugging me on playing because of this memory leak issue :/
hollow kraken
If it's an older iPhone(i.e iPhone 6) they're crashing due to RAM limitations more than likely. It's a known issue though and just waiting for an official update regarding it.
marble grove
Yeah I see :/
I really need optimizing option so that the game can run smoothly :/
buoyant hemlock
Not sure why, but I tried offloading all data, and it still crashed
And I just did a full update on my phone as well
honest pumice
that's because your phone doesn't have enough ram. your phone needs 2GB of ram for the game to run without lagging or crashing.
buoyant hemlock
You mean this?
hollow kraken
That's storage. Storage =/= RAM
buoyant hemlock
Where would I find that for my phone?
honest pumice
you can't.
hollow kraken
Not too sure for iPhones but google can give it to you
honest pumice
you'd need to buy a new phone.
honest pumice
no i'm not. you can't change out the ram in your phone. you'd need a new phone.
buoyant hemlock
Two months with no issues, and THEN shit happens, really
How sad
That’s a disappointment right there
fossil condor
You can use an emu or alt devices until the devs release an official statement on the matter. Not ideal, but it's a workaround
cloud stratus
ummm, what happened?
hollow kraken
It's just a display issue. The ships were sent out, no worries
cloud stratus
ok its fixed now
frozen violet
bug report they are calling belchan little bel
hollow kraken
Memes go in #461381136661217283 or #al-general
hollow kraken
Yepp, there is (should at least). We have a compilation of typos and mistranslations in our Trello board. It's just a process so it takes some time
fossil condor
Hopefully. A few typos here and there have been fixed, and skill texts are being overhauled to be consistent.
thorn wren
I see, thanks.
mystic charm
$39.99 gem pack checks out as $40.99 for me
north flume
mystic charm
they should change the in-game display then
frosty gyro
I dont think its $40.99 for everyone (is it? )
north flume
it's not
hollow kraken
Google Play. Not iOS
north flume
also different regions have different pricing
upper shuttle
is there any way to play the game with 1gb ram nowadays , or is all the time invested in it now wasted since i literally cannot kill the Boss nodes on D2 without crashing and having to restart for about an hour straight now .
hollow kraken
Unfortunately not that we've found yet. And we're still waiting on an update from the devs regarding the issue. If possible, you can use a spare device or PC emulator till we get that update from them.
upper shuttle
sigh... :/ okay
i am playing the game at work so using emulators is not an option :p
hidden jewel
is anybody also still having the notification not showing up even after the update?
hollow kraken
Just to make sure, you have them turned on in your phone settings and in game settings and don't have power saving turned on, correct?
hidden jewel
yeap, everything is turned on for notification
wonder if i got a corrupted file or something
hollow kraken
Okay. I know we had one person get them fixed by reinstalling the game. So if you'd like, you can try that option. If you do though, be sure your account is bound in the game settings.
hidden jewel
ill probably try that
limpid meadow
I’m still having issues as well
I reinstalled but nothing
I bet my FB account is disabled for some reason
I know my account still exists tho
hollow kraken
So you're having account troubles? If so, I can try to help you out in #tech-support
limpid meadow
Ok
frozen violet
names wrong should be Belchan, none of the other ships from JP/CN were renamed
north flume
no, it's not and the name is final
frosty gyro
CN is Little Belfast and JP is Belchan so it kind of was renamed in ways
||CN came first as well||
stable dust
Is this a bug on hard mode 3-1??
fossil condor
If this is hard mode, it's part of the threat mechanic explained in #461437354872143883
brave patrol
Hi guys. I just want to ask, did any of you founf that That Azurlane apps seems to Crush at Random time? Be it at, Sorties, or Fox hunting, or PVP.
Azurlane Keep Crushing and 1 more thing, it stop Notifying Comender if some Commision is Done.
First Issiues, App Randonly Crash
2nd no Notification.
This is Happening after the Major Updates.
fossil condor
If you're on an older device/one with less ram, they've been crashing as of late. Until devs make an official response, try using alt devices/emus
Notifications should have been fixed with the latest update, please check that
Reinstalling has fixed it for a few, make sure to bind beforehand if you do
hollow kraken
There is no fix as of now unfortunately. We're still waiting for an update from the devs regarding the issue. If possible, you can use a spare phone or PC emulator for the time being
hollow kraken
Yepp, iPhone 8 isn't having issues (it has more RAM than an iPhone 6)
stark wadi
Thanks, I will use my moms phone for a while
frosty gyro
whys that nice sound to me
stark wadi
I have a question. Why can’t we update play services anymore
hollow kraken
Play services? What do you mean exactly?
stark wadi
Google play services on Android
hollow kraken
I'm not fully understanding the issue, sorry. Do you mean you can't update the game from the Google Play Store?
stark wadi
No. You do not know what play service is
frosty gyro
from google, might this be what you’re looking for?
cerulean reef
I got bug, a siren is dont moving after i move 3x and stilll dont move, this bug can got after flagship enemy is reveal and have last siren
If want proff check my profil Acc
FB:Rifaldi McDza
lilac egret
have you tried restarting the game
brave patrol
In respon, my Device is new. Samsung Galaxy A50. And ram is 6gb and internal of 120+GB of storage. I dont see problem there,
brave patrol
Mine is Updated, and that is when the problem Existed. I th]nk since the Major update, my game and all of us just hav]ng issues. Before, it works ok even <n my previous Samsung J6 witj 4GB of Ram and 32GB internal.
Everytime Commision is aboutbto end, it happen. I mean, talk about Deja vu 😂
frosty gyro
your client is vers 1.2.319 yes?
frosty gyro
if you dont know, you can check at the title screen before logging in
frosty gyro
unfortunately it seems you are one of the select few who didnt get a fixed notification bug
we dont know if a reinstall would work or not, do you mind trying?
brave patrol
Well, i dont mind. Since i did get bind on FB and Twit
frosty gyro
please report back if it does work or does not
frosty gyro
I did not get an update until I went to azur lane in store and updated manually
brave patrol
Well, i thought that they only do the ingame patch. Since i heatd lots of people lost their Account. And few manage to Recover back
frosty gyro
yes they had to update via store
brave patrol
Well i need 1 Hour to KNow if its still crushing or not.
Azurlane is the only game that manage to Tie me down almost 1 year now. Not Even Honkai can replace AL.
frosty gyro
take your time I will still be here, when telling me if it works or not let me know in channel #tech-support
hollow kraken
brave patrol
Yo Akashi. What about Some Apologem?
hidden jewel
@hollow kraken just an update from earlier about the notification, the reinstallation worked 😃
thanks!
frosty gyro
interesting
hollow kraken
Hey, good to hear! Sounds like a reinstall works then
Its 2/2 right now from what I've seen
frosty gyro
had someone in #bug-reports reinstall for notification crash
will get feedback on #3 soon
hidden jewel
maybe its not my place to say this but possibly there might be a corrupted file or so during the april 11th update
and the update earlier this week fixed it but didnt delete the old corrupted file
just food for thought
hollow kraken
It could be since a reinstall of the app fixes the issue
hidden jewel
yea, uninstalling and reinstalling seemed like it fixed it
wraith juniper
i alrd uninstall n reinstall the game but i still dont have popup notification when i am offline.. those mission completed , class over notificatio popup only when i enter the game.. i thought it was fixed ?
surreal gull
Ok so
restive widget
Is the notification fix if we update it ?or still crash? Just asking
surreal gull
before I try to send a bug, I want to ask if it IS a bug here
frosty gyro
thats the point of this channel
surreal gull
I searched for commission, I saw nothing about my issue
frosty gyro
@restive widget some users are still experiencing crashes or no notifications after the update, but its rare
lilac egret
it appears sometimes
restive widget
@frosty gyro hmm ok i update it later
frosty gyro
its a rare chance, but they use rng still
surreal gull
so 3 times last week
compared to 0 times... since idk, october last year?
or was it a recent change
I just wanna know if it's not a bug
It's not nice, but I'll deal with it if it really isn't
lilac egret
it has very low chance but lvl 50 long oil comms do sometimes appear. I had mine appear 3 times in a month on T3 plates becoming T2 plates
surreal gull
level 50?
lilac egret
bad rng
surreal gull
this is level 30
I've not seen a single level 50 one either, it's been 30 or 70
but ok
just have to live with it i guess
thanks for the help
Now about that bug where I don't have Yukikaze... 
frosty gyro
rng is rng 
bleak hedge
when nagato fires her main gun using her sleepwear skin, there's a square around her face that doesn't sync up with the rest of the splash art as it fades away
north flume
it might be just you, because I've never noticed anything of the sorts, but I'll pay closer attention next time
frosty gyro
send a screenshot 
bleak hedge
any way to fix the files then?
north flume
reinstall only
as fix files feature is not implemented yet
make sure it's bound first
bleak hedge
ok thanks
lime edge
Mods
Where do I shiw
A photo of someone
This user is always sending racist comments and Ive been reporting over and over
And he makes ult accounts
north flume
please DM @rocky willow with !feedback and chose "Report a Player" option
next sluice
I have not received my gems that I bought yesterday for 2 skins
lilac egret
Go to #tech-support 👀
sick pagoda
is that ok?
lilac egret
whats wrong with it. it looks normal
oh wait
escort cargo
have you tried resetting your game
midnight igloo
can anyone helpme?
I cant move to hard mode eventhough i already finished all of it
sick pagoda
do you complete c1-c4?
lilac egret
have you updated the game to latest version
indigo tulip
The boss icon is wrong,it should be purifier right? (Before this it was Nagato's picture)
lilac egret
known issue
bright garnet
Built a ship, couldn't open it?
I reloaded game and it wasn't there anymore.
(Not too sure what made this occur)
hollow kraken
It's a desync. The ship isn't there anymore b/c she is already deployed to your dock after the restart
bright garnet
Ah gotchya
peak wing
I'm not sure if this is unique to me but whenever I go from home screen>formation>details and click on a ship it takes several taps just for it to register and this has been happening since I first started
honest pumice
that's because you can move your ships around in the details screen. the game isn't registering your inputs as taps but swipes instead. it's not a bug but it is annoying af.
buoyant hemlock
and cuz of that you need to tap a few times and hope one of them doesnt register as a swipe so much as even a pixel to the side
tropic orbit
so my game has been crashing randomly but OUTSIDE the game, like a google play text box pops up to tell me that azur lane crashed or stopped responding. sometimes it happens after ive closed the app, and it just did it while i was playing it
remote tinsel
Update your app in app store. Its the notifications bug that has been fixed.
buoyant hemlock
Wondering about thia where log out botton dissappear... I just redownload the game so is this new or a bug???
hollow kraken
Scroll down on the left side menu
buoyant hemlock
ok sorry about.. its not so obvious
restive widget
Yey notification is fix
snow jolt
buoyant sable
@snow jolt well you are entering her room there
frosty gyro
or simply looking at her
frosty gyro
the blood?
warped saddle
boss spawn node
frosty gyro
“blood”
warped saddle
is flickering
frosty gyro
restart the game and look again?
warped saddle
Well, it's the 1st time it happens in like 180 runs
frosty gyro
we dont know how to recreate it though
warped saddle
yep it was just random when entering the stage
frosty gyro
so we cant formally report it since well... happens very rarely
warped saddle
Yeah, just wanted to point it out, not a big deal
frosty gyro
hoary sedge
I don't receive any notifcation, is notifcation bug already fix?
hollow kraken
@hoary sedge it should be if you're on the most recent update from the Play Store. Do you have an update pending for AL on there?
hoary sedge
I think not, i always finished every update before
hollow kraken
Okay. If there isn't an update, make sure notifications are turned on in your game and phone settings.
If notifications STILL don't show, you can try reinstalling the app. Its helped people fix it. Bind your account first though.
hoary sedge
Ok, thanks for information
hollow kraken
No problem. Let us know if it doesn't work
hoary sedge
It's work, thank you
hollow kraken
Good to hear!
buoyant hemlock
Am i supposed to report the big gap between the 3rd and 4th line?
remote tinsel
it was me
hollow kraken
Well the new formatting on the victory screen was to fix text breaking (and it technically did) but now we get this odd formatting but it's known though. and also Clevebae's name is fish
buoyant hemlock
As long as it is known 
wispy girder
Hey, so when I try to join ANY guild with any amount of players (ex: 3/20), it says "Guild's list of applications is full". Refreshing has not solved this problem
Ive also tried on Bluestacks and mobile
frosty gyro
I believe if they reach max applications you cant apply for it
wispy girder
Well ive found i can send applications... but the only ones i can send them to are full clans :/
frozen spoke
Oh
frosty gyro
vapid ocean
On Rescue Missions with a single sub fleet deployed in support mode, if the sub fleet runs out of ammo, then nodes inside the hunting range seem to halve attacker damage (even if the fleet still has ammo). Nodes outside behave normally.
Is this supposed to happen?
hollow kraken
It's a known bug
vapid ocean
Oh, ok. I didn't see it in the Trello board. Thanks!
hollow kraken
No problem at all
bleak hedge
@north flume so i've reinstalled the game and i just encountered the bug again, where nagato's face is desynced with the rest of the splashart
lilac egret
im not actually sure if thats a bug or feature, upon testing it, youll notice the face changes from time to time, sometimes she amiles
the only bad thing is that, the opacity is bad
bleak hedge
when it's the usual expression the opacity syncs with the rest of the splash
lilac egret
rather than desync, its an opacity issue
bleak hedge
i didn't use the right words to describe it but you're right
frosty gyro
the opacity would be a bug
not feedback, because restart has stated that his doesnt seem to change
in opacity I mean
will have to get word from him
jade axle
After fill dorm, win battle, or idle for a minute is always force close on my phone
frosty gyro
what phone do you have?
jade axle
iPhone 6
frosty gyro
your crashing is phone related
iphone 6 only has 1gb of ram which is too low for the game right now
the devs are looking into it
for now you can use a phone with 2gb+ or an emulator
jade axle
Ok thanks
barren jackal
Rn my game doesn’t crash but still lags really hard especially in D2 of event, should I be worried about the game no longer supporting iPhone 6s in the near future?
buoyant hemlock
The 6S has 2GB ram so it should work for a while longer, unless of course there is a significantly more system draining update in the near future 
barren jackal
What about Normal 6?
Cause I accidentally put 6s XD only using 6 Rn
Cause I don’t want to risk putting hours and hours and then being unable to play
barren jackal
So I shouldn’t be expecting any issues in near future unless I’m just plain unlucky?
barren jackal
Ok
craggy barn
I was just force logged out of my account and it said that I have logged in on another device. I was able to log back in right away should I be worried or was this a bug of some sort
hollow kraken
It's just a connection issue. A shaky connection can cause that message. Shouldn't be worried though
craggy barn
hmmm I was on my computer with a cable connection
hollow kraken
@craggy barn could've been a hiccup or a regional issue. If it persist, you can try a VPN to see if it helps
@twilit warren so you fully closed the game and it still persist? Which attack screen is that? Event stage, EX, story mode, etc
twilit warren
It's just the automatic battle screen from where I press
Battle
And yes, I've fully closed
Supposed to be chapter 2 main screen I guess
hollow kraken
can you try reinstalling to see if it fixes it? It might be a bad install. Be sure to bind your account in game settings before you do.
twilit warren
honest pumice
Level 100 not affinity 100.
stark wadi
Does Azur Lane crashes in Samsung Galaxy Tab A?
frosty gyro
it says that device has 2gb, does it crash when entering a sortie or something similar?
hollow kraken
It has 2GB of RAM so it has the bare minimum that's recommended. So it shouldn't normally but every now and again it might.
might being the key word
prime sail
hollow kraken
3rd person with that 
it's a known issue though. But unfortunately we don't know the cause
dire spire
What about huawei y9 2019 ver.?
Can i play al with this phone?
small knot
If it's got enough RAM, sure.
dire spire
Hmm ok because my phone RAM were 4gb
small knot
Should be more than enough.
buoyant hemlock
I noticed Kongou's secretary line about her horns isn't playing any sound, just that line, should I report it or was it intended?
hollow kraken
Intended. It's just an unvoiced line
buoyant hemlock
I see, thanks
upbeat brook
fossil condor
Known typo
frozen robin
If you don't know if something is known, check #known-bugs and the pins there. 9/10 times, a known item will be in trellos linked, so it doesn't hurt to look through them.
vestal oasis
Enemy planes are tiny for some reason
Actually maybe not, probably just seeing things.
glossy depot
Are push notifications still bugged?