#bug-reports

1 messages · Page 67 of 1

hollow kraken
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Regarding the text formatting for the stats? Or something else?

gritty trellis
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The fleet info text too big i assume
Cost fp etc

frosty gyro
#

is known

stable dagger
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i know its known but it was supposed to be patched, and it was but its back in the exercise menu

hollow kraken
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Yeah, that's what I was referring to. But it was moved to fixed thinkZed I'll ask about it when staff is back

north flume
#

fixed does not mean it was pushed in an update yet

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and it was but its back in the exercise menu

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was it? thinkZed

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weird

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ye, we'll ask staff when they're back

hollow kraken
#

Yeah, Aki moved it before the sub update so maybe it got broke again after that? But who knows warShrug

buoyant hemlock
#

Those are blueprints

wild kindle
#

Not receive submarine torpedo after battle

buoyant hemlock
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Not equips

wild kindle
#

Ok

buoyant hemlock
#

Go to Design to see the blueprints

left wigeon
hearty carbon
#

has someone find out that the vow screen has a checkbox behind it with Chinese text?

honest pumice
#

i see no chinese text.

north flume
#

it was pretty difficult to find fumizukiStare

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but I see it

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don't think it was reported

hearty carbon
north flume
#

please do

hearty carbon
north flume
#

dm @rocky willow with ! feedback

honest pumice
#

ah ok i see it now.

#

i can see why they'd miss that. (now my question is what does it do)

north flume
#

not home, so can't grab it with ocr

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prolly too dark anyway

lilac egret
#

今日不XX示

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cant read beyond that

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if thats japanese then 今日 means today

buoyant hemlock
#

Says that the antisub stat on this aux is worse than the one on steam cata (not sure about other items or stats) but it doesnt have any anti sub stat so it cant be worse and the red down arrow isnt needed

hollow kraken
buoyant hemlock
#

ok nvm then smugBucky

vital egret
#

Is it normal, that I-58 is in the Lecture Hall and the Tactical Classroom at the same time?

hollow kraken
#

It is (at least as far as I know). You can do both at the same time. Like how a ship can be in the Tactical but still battle.

timber wadi
#

Books do not block any activity for a ship

opal burrow
#

putting ship for Lecture Hall and Dorm Training is not possible

restive aurora
#

This may sound strange but is safety level bugged sometimes? Just tried 11-4 earlier today and I could barely win (ships dieing and couldn't kill boss in 120 seconds even on MANUAL play) but I normally auto battle this fight with over 2 minutes left the on the clock. Tried 11-4 again and no issue with killing boss on auto this time though.

hollow kraken
#

Did you have a submarine on the field? Specifically w/ no ammo?

restive aurora
#

My friend had a similar issue on Jintsuu 10-4 where barely beat it on safety level even on manual when he said he normally could auto battle easy.

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I did yes

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I think for his attempt yes as well

hollow kraken
#

There's the issue. Subs w/ no ammo apply the no ammo penalty. It's a known issue

restive aurora
#

Ah I see thanks.

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How do you avoid it?

north flume
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don't have them at 0 ammo

hollow kraken
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Either don't let the subs run out of ammo, hope the boss spawns out of their range, or don't use them for now

north flume
#

you can disable them auto-attacking enemies

timber wadi
#

Putting subs in support mode is probably for the best anyways cuz you are unlikely to have enough fleet power to put any reasonable dents in the fleets

vital egret
north flume
#

wiki error in that case

void lava
#

So wait... If subs have 0 ammo and you attack in the sub's hunt range, you get the 0 ammo penalty to your fleet even though you have like, more than 0 ammo for your ship fleet?

opal burrow
#

Dorm is the case, but not Tactical Classroom

hollow kraken
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Correct @void lava

north flume
vital egret
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Thanks. 😃

void lava
#

I see, thanks for confirming.

restive aurora
#

Wait this 0 ammo sub thing is this on EN only or all servers?

north flume
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no idea about other servers

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but probably not

restive aurora
#

Ah I see. Just really surprised that it was known but I couldn't find it mentioned it anywhere. Did you want me to !bugreport it or nah?

hollow kraken
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It's in the Trello, so no worries

restive aurora
#

Alright awesome. Thanks guys renownThumbsUp

brave vessel
#

Building Zuikaku now its normal? Server Lexington

hollow kraken
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You mean someone else built her? They probably just now deployed her but started the build during the event

brave vessel
#

3-4 min later I'm seen in notice

merry steppe
#

keep seeing a notification in academy but there's nothing there

burnt prism
#

@brave vessel о ты уже тут

hollow kraken
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@merry steppe Is there an upgrade available for your Lecture Hall, daily event, supply shop reset, etc?

merry steppe
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no

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i checked academy after all my skill books finished, then the endless notification mark started showing up

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ok i restarted my app and it's gone

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logging out didn't work though

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maybe just lag on my part, my net is kind of spotty

hollow kraken
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I was actually just about to ask about restarting your app entyLUL but at least it's fixed now

merry steppe
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yeah guess i should've done that first before asking here

lilac egret
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I think the bug about 0 ammo sub affecting whole fleet should be informed to all player maybe in game news. Its a pretty big thing to people who dont know about the problem and is having a hard time doing endgame maps due to it

north flume
#

if devs think it's important enough to notify about it - they will do it

cold jasper
#

Dunno if anyone else got this bug but at the School Day event i am stuck on day "8" , i completed all the requirements and collected the rewards, now its just stuck on day "8" and wont move to Day "9"

timber wadi
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It's not stuck. Event unlocks one page per day. You might have just been behind and was catching up.

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You will get new page tomorrow.

foggy dove
orchid kraken
#

getting a visual bug on the pvp defense fleet selection on the stats

frosty gyro
#

could you be more specific

foggy dove
#

isn't this one known already

frosty gyro
#

if you’re referring to the numbers on top

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its known

#

yeah but I hate when people play wheres waldo with bugs longcryland

orchid kraken
#

I thought I was specific when pointing out the stats

frosty gyro
#

I actually didnt see “on the stats”

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but saw the rest

foggy dove
#

kawa pls 👀

frosty gyro
#

my bad z35wow

orchid kraken
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But thanks for telling me it was known, wanted to know that

frosty gyro
#

listen ender I am braindead from school entyLUL

brave vessel
foggy dove
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yes mutsukiStare

frozen robin
#

She just looks dead inside

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I would look dead inside if I were at school too

warm cave
timber wadi
#

above the certificate at the window

hollow kraken
warm cave
#

needs a red circle ...

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or a more precise description of where to look

hollow kraken
#

I can get the picture updated here in a minute

frosty gyro
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I’ll try and update it now but u might beat me there

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updated

hollow kraken
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Thank you, Kawa Daijoubu

patent flicker
frosty gyro
#

try using a vpn

leaden inlet
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Hello! I have to ask her because no one else would tell me and it might be bug related but

Are the anti sub gear boxes out yet?

fossil condor
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Build - Exchange - Items

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Should be the top left item

leaden inlet
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Oh thank you I thought they werent out yet and saw some well. Right where you said in exchange. Thanks!

sudden pollen
#

Ok, guys, looks like i found a solution for this one(I think, works for all redmi devices on android 8.x, as it helped to login with facebook/twitter on my redmi 5) https://trello.com/c/pjOrOhJu All you need to do is to give ALL permissions AND turn "install apps from unknown sources" to yes, like on this screenshot.

User Info: 0
System Info: Xiaomi Redmi 5A, MIUI 10 Android 8.1
Frequency: Randomly. I'm not sure why it happens
Perceived Severity: Major issue that impedes player progress but for which a workaround exists (e.g., performing very specific actions crash the game)
How to Reprod...

Comments

1

Votes

1

Labels

Critical, Android

frosty gyro
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we will keep it in mind

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is it guranteed?

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because we have a fix for it as well

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but its not guranteed

sudden pollen
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Well, it worked for me twice, can try again on other redmi phone sometime later

sudden pollen
#

Yep, looks like it's guaranteed, as i tried to reinstall it on my redmi 5 and friend's 5A, without permissions and "install apps from unknown sources" it gives black screen/system error, but when turn all of them on you can login and use gem store(didn't work for me since update to 8.x)

frosty gyro
#

I'll pass it on to anyone who cant fix it with the first thing then

spring coyote
#

sounds like permission checking code failing at the start of the app launch

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could have to do with the support for a range of Android versions

twin trench
honest pumice
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nope. each gem pack has a 'first purchase' bonus.

opal burrow
hollow kraken
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No, it's not. You can report it if you'd like to Belfast bot by DM'ing her the command !feedback

opal burrow
#

okay

remote tinsel
#

Isn't she swaying her body to the side so that it actually moves out of view? thinkZed

opal burrow
#

No, immediately after she moves, the funnel just disappears

remote tinsel
#

Ah okay

limber steeple
#

I don't know if it is already a known bug but I could not find it in the known bugs section.

#

It is that Kagerou has already her Retro skill even though the retro is not in the EN server (at least she does not have the Button)

north flume
#

not a bug

limber steeple
#

Ok then sorry

void salmon
#

I dunno if this has been reported or not ( and I'm deeply sorry if it was ) but in place of Blanc's image, there is the image of Gneisenau.

buoyant hemlock
#

👀

timber wadi
#

does it persists after restart?

pine trellis
#

When I went for a Hardmode battle on 3-4 the boss appeared right away... no normal ships, no encounters needed... just a single boss waiting for me...

fossil condor
pine trellis
#

But that happened never before at all... even tho I was on 0 threat for ages

fossil condor
#

It's possible that you didn't 3 star the stage up to that point? In any case, this is the intended behavior.

pine trellis
#

I did... since this is intended I’m glad... but now I’m confused why it didn’t happen before with 3 stars and no threat... but since it seems to be working now that shouldn’t matter

#

Thx for the help ❤

magic crag
#

In the patch notes on new skins in shop, Nagato Great fox Respite is listed, isn't that the wedding skin?, it's listed on updated voice dialog section + another skin for her as well.

hollow kraken
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She's getting 2 skins. An Oath skin and nightwear skin

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They're both listed under new skins

magic crag
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yeah i figured that out, but i think the name is wrong under new skins in shop.

hollow kraken
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There's a section for "New Oath Skins" and the oath skin is under that one.

frosty sky
#

When my fleet is in range of a sub fleet with 0 ammo, they do half damage regardless of their own ammo not being empty

hollow kraken
#

Yeah, it's a known issue

frosty sky
#

thanks, sorry for the duplicate report

hollow kraken
#

No worries renownthumbsup

steep copper
#

Thought I’d ask once again, I don’t know if this has already been brought up, but the raising a ship to lvl 110 seems to be broken since I can’t redeem it even though I’ve gotten my Amagi to lvl 110

hollow kraken
#

Yeah, it's a known issue. No idea what causes it but the issue will fix itself after some (random) amount of time

steep copper
#

A’ight, thanks for the info, was just concerned about it

undone flare
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When im entering map 6-4 Hard Only boss is spawning. Reopening game didnt help

hollow kraken
buoyant hemlock
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So, regarding the last #known-bugs card. Skyrocket costs the same as a golden in jp too. I would assume it is intended in both versions of the game, or for some reason bugged in both warShrug

hollow kraken
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Is it? It's more than likely intended then. I'll get it updated in one sec then.

buoyant hemlock
hollow kraken
#

Gotcha. Thank you happyHamm

keen knoll
#

What is that?

honest pumice
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looks like corrupted files. restart the game. if it doesn't work clear cache.

keen knoll
#

Got it thanks.

leaden knoll
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are the dates on the patch notes correct? cos it says the new event ends on the 25th 11:59 pm

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the usual maintenance is 24th so it seems weird

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unless we are not getting the usual maintenance?

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i meant april 24 11:59 pm should be the end if its a 2 week event

hollow kraken
#

Gotcha, I see that now. It might've just been a Twitter typo (or it actually does go to the 25th) but I'll check.

leaden knoll
rapid flame
frosty gyro
wraith sonnet
#

I purchased a trade license sometime ago but it I still haven't gotten my gems so I had to inform the devs

fossil condor
wraith sonnet
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No, I dont know what to do since im still new when it comes to buying in-game

fossil condor
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All right, this is more of a #tech-support issue though, so let's move this over there.

wraith sonnet
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sure thing

valid dove
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I cannot receive rewards in the Mail because I have too much oil, what should I do?

foggy dove
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Use the oil?

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25k is the hard cap

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You absolutely cannot collect more oil than that

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It's not a bug

valid dove
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OK ._.

teal basin
hollow kraken
south lotus
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is it intended 8-5 boss have a regular fight BGM?

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oh, wait, it switched to an actual boss BGM 1min after. Though the boss I-26 herself were there all the time

autumn ibex
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In my case boss bgm stated after a while

buoyant hemlock
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while I was clicking on Craven this whole text appeared and she didn't even said what was in the text, is it normal or just something else?

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It may not be voiced

frosty gyro
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if you have all the cv downloaded

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then she does not have a voice

buoyant hemlock
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it is voiced when I poke her

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and I have the cv updated too

frosty gyro
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but not every line has a voice

hollow kraken
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No. Wait...they combined all her main screen voice lines text into that one.

frosty gyro
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awesome

hollow kraken
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That should just be the first sentence. The rest should be different "Main Screen" voice lines.

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But they aren't even listed in the collections

buoyant hemlock
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she only says a bit, the first line

frosty gyro
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ok then that needs to be reported

hollow kraken
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That...is really something entyLUL

frosty gyro
hollow kraken
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@buoyant hemlock Well if you don't mind, can you report it to Belfast Bot then? You just need to DM her the command !feedback and she'll walk you through the rest

buoyant hemlock
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okay

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@hollow kraken the bug fits into what category? audio or interface?

hollow kraken
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It'd be....use interface b/c the audio is working. They just messed up w/ using the lines

buoyant hemlock
#

oki

hollow kraken
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And if it needs to be changed later, I can get it done

wary tinsel
hollow kraken
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B/c of a misspelling warShrug It's a known issue though

sinful summit
#

My has a bug.. I'm not getting exp to rank up in exercise.. I'm stuck as colonel with rank 0.. Ign. CreamSonnet.

north flume
austere burrow
#

I think I have encountered a bug. I am currently on the exam portion of the training event and I just raised a character to level 110 but the 5000 coin reward is still locked. I tried logging off several times, closed the app several times and no luck.

fossil condor
#

There's the occasional issue with that, it should resolve by itself in due time, but it's being looked into regardless, I think.

austere burrow
#

Ok thanks. Maybe after new patch.

river kelp
#

Hi I'm not certain if this is actually a bug or intentional, or if others have reported it, so I would like some clarification and possibly another person testing the bug out to see if it's just my device/platform that's having the issue.

So here's the bug. Lately I've been running submarine/SOS missions and have noticed that my fleet's damage gets halved even though they still have available ammo.
What's causing it seems to be having 0 submarine ammo, since if I battle outside of the submarine hunting range, my damage goes back to normal (assuming my mob fleet's ammo isn't 0 of course).
I consider this to be gamebreaking since it nerfs my fleet's damage wrongly and therefore affects my ability to clear chapter 9/10 submarine/SOS missions pretty significantly, and I hope someone can take a look into it. Thanks.

north flume
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known bug

river kelp
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ok thanks

foggy dove
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Keep 1 ammo so you can use the fleet to kill the boss instead sandyMeme

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S clear isn't affected if subs sink

river kelp
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lul kinda dependent on the boss spawning inside the hunting range, and I don't wanna waste opportunities to level my sub, but I'll try thanks

buoyant hemlock
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Because of that bug I've only been using 1 sub ammo each run in case the boss spawns in the sub range GWmiyanoSip

buoyant hemlock
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im sorry but there's a bug

split herald
#

yooo

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the game started all over again to the beginning

foggy dove
#

Did you try to bind a yostar account?

buoyant hemlock
#

Restart and login with FB/Twitter

restive aurora
#

Press the twitter/facebook button before logging in

proud epoch
#

my email is too long for the yostar acc D:

buoyant hemlock
#

I think this is a serious bug. Imagine someone who didn't bind the account. They're not expecting that updating the game means being logged out and potentially losing the account

#

Is it just me or auto is slow now?

pallid willow
buoyant hemlock
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Restart

pallid willow
#

Ok, I'll try restarting.
Edit: Works fine after restarting

tidal pike
#

i also got the game restart bug, but I never attempted to bind a Yostar account

buoyant hemlock
#

why did i start all over again?

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wtf?

tidal pike
#

seems to be related to the new email link

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login through your Twitter link on the title screen

hollow kraken
#

If you have your account bound, just log into it from the intial login screen (NOT THE SETTINGS)

buoyant hemlock
#

there isnt any icons on the login screen..?

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it was there before this

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the facebook and twitter icon

tidal pike
#

they're there

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you probably tapped past them accidentally

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just close and restart

toxic stump
#

And what if you didn't bind your account?

tidal pike
#

uhhhh

#

hope and pray?

austere epoch
tidal pike
#

you can try CS but i'm not sure they'll be able to actually help with an account that was unbound

wet lintel
#

@austere epoch Could you provide me a log?

oblique canopy
#

i tried to buy the lucky bag, was charged twice and didnt receive it

slender hill
weak wing
#

Same with me. Why?

austere epoch
#

can't seem to create a log / open the dev screen

tropic orbit
#

So do i have to login with my twitter in order to do the yostar account? Cuz it doesnt exist in the settings when i log in normally

buoyant hemlock
#

Login with FB/Twitter first

warm cave
#

Can confirm that the update managed to lose my local account data again - interestingly only on my phone, emulator was okay

tropic orbit
#

Yeah i read game news but i thought since i logged in normally and my account was already bound that i could just hit the yostar account button

buoyant hemlock
#

Nope

magic crag
#

uhhh i bought hte klucky bag, was billed and didnt get any item?

buoyant hemlock
#

Check mail

magic crag
#

ah it was delayed, never mind did get it

buoyant hemlock
#

Good

warm cave
#

@tropic orbit you need to update the app itself (via Play Store or ... iTunes?)

buoyant hemlock
#

Update app first through the store

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Then update ingame

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Then login via FB/Twitter

weak tree
buoyant hemlock
#

Scroll up

tropic orbit
#

@warm cave OHHHH ty

weak tree
steel sable
#

Lucky bag from the store just charged me twice and has not given me the bag
(It's still available in the store)
Yes i have checked my mail and restarted.

foggy dove
#

Ok please contact cs

#

/techsupport

bronze mauveBOT
#

If you experience a specific technical issue, such as a bug not encountered by others; an issue with a purchase, or a loss of items, please email al.cs@yo-star.com with your UID (it can be found in your in-game profile menu), in-game name, server and issue as well as device brand, model and operating system. You may alternatively DM Z-Carol#3457 on Discord about your issue (Yostar staff from the Official EN Server) but please do not do both.

steel sable
#

Will do, thanks.

clever tulip
foggy dove
#

Not really

clever tulip
#

ah okay

austere epoch
#

the issue with the lucky bag just fixed itself with me updating the game from the app store (google store for me) if anyone have the same problem as me
here is the picture of my bug for reference

hollow kraken
#

@austere epoch So updating fixed it? Good to know, thanks

steel sable
north flume
#

@clever tulip that's her gauntlet

buoyant hemlock
#

now you get two smugBucky

hollow kraken
#

@steel sable Contact Google Play/Apple to get a refund

steel sable
#

Now i got 0 XD

north flume
foggy dove
#

He was from there

buoyant hemlock
#

is there supposed to be no music in the intro cutscene for this event

north flume
#

?

foggy dove
#

Cos it was too flooded he came here

steel sable
#

dw i'm emailing, thanks

north flume
#

ah

#

fair enough

clever tulip
#

errr looks qierd tho the way she handle her spear

foggy dove
#

My fault kinda

north flume
#

nah, it's fine

hollow kraken
#

@steel sable Yeah, contact Customer support from AL to get one bag sent to you and your app store to get a refund for the other

opal burrow
#

er... shouldn't the CV names be written in First name, surname?

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because Nagato's CV name is written as "Kuno Misaki" and not "Misaki Kuno"

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It's a minor thing, but might need to speak up

foggy dove
#

👀

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Is this the case for other ships too?

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Or is only nagato like this

opal burrow
#

only Nagato so far

hollow kraken
#

It might've been a mistake then if it's only her? thinkpitz

north flume
#

please report it via belfast bot

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!bugreport

rocky willowBOT
opal burrow
#

I'm not sure I want to report this, cuz it's really a small issue

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but if it is needed, then I'd do it

north flume
#

so we'll give it a really small priority rating

#

👀

opal burrow
#

lol, okay

low agate
#

Is there any way I can check Gems spent? I bought the Lucky Bag but I believe I did not receive the gems mentioned?

foggy dove
#

check your email

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wait

#

for spent gems or gems received

low agate
#

So I had around 14K~15K Gems. I got the lucky bag but did not see receive any more gems with it

foggy dove
#

check mail

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like in game mail

low agate
#

Ok one sec

foggy dove
low agate
#

Ok it’s saying collected

#

Oh ok my bad. No I think I’ve got it

#

Thanks anyways

foggy dove
#

yw

lilac quest
#

Uhh I purchased Hanami pack but received 1109 error Shop purchased fail. My $$ was deducted but I didnt receive the pack in mail.

royal wagon
hollow kraken
#

A restart SHOULD fix the issue

void orchid
gaunt remnant
#

was the logout button taken out?

hollow kraken
#

@gaunt remnant Scroll down

gaunt remnant
#

oh, it's scrollable now LeanderXD

ember meadow
#

Been having issues with crashes when i try to use the account links and log ins.

#

As well as the help button crashes the client as well. Was told that possibly opening and closing the dev mode would help fix it. But i not sure how to open it.

fallow niche
#

feel free contact staff if you encounter purchase issue

hollow kraken
#

@ember meadow There a google image you can find by just googling "How to enable developer mode". I don't have the image right now, sorry

jade lintel
#

HELLO BUG REPORT ON BOARD?

buoyant hemlock
#

YES

north flume
#

turn off caps

jade lintel
#

how can my 80 cube and 60k gold i spend end up with 1 event ship?

north flume
#

real funny 👏

hollow kraken
#

RNG sippy

jade lintel
#

it iS NOT FUNNY

frosty gyro
#

rng

north flume
#

if you just here to troll - don't

frosty gyro
#

thats how

jade lintel
#

it's true! i consider this is a RNG bug

timber wadi
#

reporting your bad luck as a bug will only get you in trouble

jade lintel
#

i'm not making this up at all, well it's 5x1 new type ship and she's rare Ashasio to be correct

junior idol
#

Why The app always force close when I just finished a battle I already restart my phone 3 times

hollow kraken
#

Are you on Android or iOS?

#

Just asking b/c a good couple of people have reported iOS crashes today and I'm just trying to get some more examples

jade lintel
#

maybe your phone not have enough ram and when you end a battle it trigger something that use more ram and your phone crash

timber wadi
#

I got a sudden close on android emulator once today. I am keeping my eye out.

junior idol
#

I use Ios

stable dagger
north flume
#

restart the game

stable dagger
#

ik lol

frosty gyro
#

that happens BECAUSE of fast tapping

buoyant hemlock
#

Im guessing AL post apk update is having crashing issues for more people?

#

I've been suddenly getting app has crashed

#

Post apk update. The idle process for the game will crash even if I've closed the app.

north flume
#

disable your notifications

#

known bug

buoyant hemlock
#

Old bug or new bug

wind bane
#

Minor bug, but this happens on this specific commission when I press advice

#

filling them in manually works fine

hollow kraken
#

Make sure your ships are locked, and not in any hard mode fleets

north flume
#

should work if you select a ship manually I think

#

as in - you select them once and game will select them next time

wind bane
#

they get excluded in hard fleets as well?

north flume
#

yes

wind bane
#

I see

#

thanks

tawdry summit
#

Is Kaga okay?

north flume
#

that doesn't look ok

#

I want to say it's just something on your side until someone reports it as well

buoyant hemlock
#

Has anyone had an issue where you open up a commission to put boats into it and the game crashes. When you try to boot the game up again it'll crash on login and on bootup after that it'll let you back in.

#

Post apk update

#

Or is this already a known issue

remote tinsel
#

shld be the same crash as notifications bug.

bitter sundial
#

There are lots of crash with my S8, first time it happened like that

buoyant hemlock
hollow kraken
#

It's probably push notifications. Disable them and see if that fixes the issue

junior dirge
#

"Unfortunately Azur Lane as stopped"

cyan summit
#

my game randomly crashes from time to time

junior dirge
#

Same. Had twice so far

cyan summit
#

me too

crimson otter
#

Yeah. Game crashing for me as well (iOS) and gives no reason for it. Only started happening today :/

hollow kraken
hallow island
#

welp.. so its not just me with notif crash ..

crimson otter
#

Well. I had no notifications and it crashed.

remote tinsel
#

The bug is notifications not appearing and causing crash when they do not appear.

frosty gyro
undone raptor
#

well i would like to report a bug i bought a Hanami Lucky bag my mony went out and i didnt recived it said some error: 1011

#

also i have an eamil of purchase

frosty gyro
#

/techsupport

bronze mauveBOT
#

If you experience a specific technical issue, such as a bug not encountered by others; an issue with a purchase, or a loss of items, please email al.cs@yo-star.com with your UID (it can be found in your in-game profile menu), in-game name, server and issue as well as device brand, model and operating system. You may alternatively DM Z-Carol#3457 on Discord about your issue (Yostar staff from the Official EN Server) but please do not do both.

frosty gyro
#

make sure to check your mail though just in case

undone raptor
#

ah sorx

glacial sorrel
#

Umm i think there is a bug when i exit the guild my AL restarts...Only happened to me today...

vital ridge
#

my app restarted twice on it's own. a white screen appeared randomly and the app just restarted itself.

north flume
#

@glacial sorrel known issue, but I thought it was fixed previously thinkZed

#

(and I remember checking it myself)

split herald
#

game restarts/crashes randomly for me, checked the known bugs so any info on when it will get fixed

#

turning off the push notifs

north flume
#

hopefully soon warShrug

frosty gyro
#

no idea until then though

split herald
#

ahh well hopefully soon, ill setup an alarm for my commisions and book training then oof

#

this is gonna be a pain lol

steel hatch
#

did anyone after bind yostar , the game will crash ?

glacial sorrel
#

I dont know...It happened to me twice...gonna try again

steel hatch
#

idk what to do

north flume
#

you mean when you try to bind you account - game crashes?

#

you sure that's it and not notif crash?

frosty gyro
#

maybe its similar to dev mode on/off?

steel hatch
#

no after i blind it

#

and it will crash when i tap to start the game

north flume
#

that is... weird

shadow loom
#

Combat for dailies seems to be bugging out. Shows a white screen and the map selection UI. Still can auto-battle, so not game breaking, but still should be fixed. Not sure if this happens for regular battles.

steel hatch
#

i will delete and download again

#

tks

split herald
#

i smell an emergency maintenance

#

🤣

buoyant hemlock
#

@shadow loom what phone are you using

shadow loom
#

I'm using an emulator, so that could also be the reason.

frosty gyro
#

@shadow loom can you try restarting the game

buoyant hemlock
#

Restarting it fixes the issue

#

I used to have a phone that would constsntly crash AL or load things wrong

#

Motorola and AL is a cursed combo

frosty gyro
buoyant hemlock
#

i think the gacha is bugged

shadow loom
#

Yeah, that seems to have fixed it. Nevermind then.

north flume
#

it is not bugged

frosty gyro
#

if its a complaint about spending tons of cubes, and not getting a good ship, its not a bug

buoyant hemlock
#

how can i be sure its not bugged

opal burrow
#

why are people coming here to say the gacha is bugged?

frosty gyro
#

rng is 1 out of infinity

#

it happens all the time warShrug

buoyant hemlock
#

so, there's a possibility its bugged?

#

because there's no way its not

hollow kraken
#

Plus plenty of people have gotten the event ships so we know there's no actual bug

opal burrow
#

just bad luck

buoyant hemlock
#

it can happen to a particular account no?

#

i mean like device and stuff

frosty gyro
#

no it cant

#

no

buoyant hemlock
#

or platform, like android and ios

#

or server

north flume
#

gacha is server based

#

so no

buoyant hemlock
#

or even room

north flume
#

I will mute you

frosty gyro
buoyant hemlock
#

no, im being frank

#

pls dont

frosty gyro
#

we’ve told you its not bugged

desert monolith
#

oh no

#

Oathing is bugged again?

north flume
#

that's the only way that works on people that think gacha is bugged because they don't get the ship, no offence

opal burrow
#

if you're here to rant about not getting the ship you want, then you're gonna have a bad time, bossman

frosty gyro
#

it is not, you just have bad luck
there is no fighting this one @buoyant hemlock

half forge
dreamy grove
#

I just downloaded the update and my progress on the server is deleted, did this happen to anyone else?

north flume
#

intentional @half forge

buoyant hemlock
#

i did math before i went here anyway, there's 4% chance i don't get even 1 nagato by now...

half forge
#

Kk

desert monolith
#

@north flume is Oathing bugged again? Or atleast of Nagato?

buoyant hemlock
#

4% chance is pretty low so i went here to check

north flume
#

works on other ships normally

desert monolith
#

This is what happens if you check her affinity

north flume
#

not sure about Nagato, but it wasn't reported before

remote tinsel
#

@buoyant hemlock there are guys who spent 600 cubes and not get the ship they want, its definitely not bugged, its just your luck.

desert monolith
#

No clue if its just me tho

marsh slate
#

Probably not the only one, but after binding my account the game keeps crashing

buoyant hemlock
#

@remote tinsel sure it's not bugged just from his end?

north flume
buoyant hemlock
#

might be the case, 600 cubes is less than 1% chance not getting her

frosty gyro
#

@buoyant hemlock please. it is not bugged

desert monolith
#

i think my game is corrupted then

buoyant hemlock
#

wait

#

ur game can be corrupted?

#

i mean just by ur end?

glacial sorrel
#

So yeah after trying 5 times entering and exiting the guild only 1 time the app gets restarted so maybe its just my phone...

opal burrow
#

calculation is just number, bossman

desert monolith
#

yes the files can be corrupted

buoyant hemlock
#

which means it applies to gacha too?

remote tinsel
#

@marsh slate try disabling notifications.

north flume
#

SIGH

opal burrow
#

in the end, the end-result is all that matters

buoyant hemlock
#

i think my gacha files are corrupted

#

for real

remote tinsel
#

gacha is server side

desert monolith
#

thats not a thing its server side lol

dreamy grove
#

does anyone else have their progress entirely wiped after the update?

north flume
remote tinsel
#

@dreamy grove you need to relogin via your original bind method.

bronze mauveBOT
buoyant hemlock
#

so it's 100% confirm not bugged and i have shitty luck and should probably kill myself

frosty gyro
#

thank you

buoyant hemlock
#

is that what you're saying

north flume
#

next is mute

#

now drop this

#

it is not bugged

buoyant hemlock
#

dude im just confirming

north flume
#

no you're not

frosty gyro
#

we’ve confirmed maybe 10 times

north flume
#

now stop

desert monolith
#

Is there a way to redownload the files without uninstalling?

north flume
#

not really

hollow kraken
#

Not yet

desert monolith
#

ok thanks

north flume
#

they have feature planned

opal burrow
#

you're pushing that gacha is bugged, you're not confirming here

remote tinsel
#

@desert monolith a restart does not fix it?

north flume
#

but it's not up yet

dreamy grove
#

oh thank god

buoyant hemlock
#

OMG

#

I GOT NAGATO

#

OK THANKS GUYS

remote tinsel
#

laffeyDrink bloody amazing.

buoyant hemlock
#

ITS NOT BUGGED CONFIRMED

opal burrow
desert monolith
#

Restarting doesnt work. When i prepatched it said files got corrupted. And it fixed itself. Guess it didnt go through completely. It does work on my mobile through @remote tinsel

remote tinsel
#

just reinstall then, probably not game breaking tho AkagiLul

junior dirge
desert monolith
#

hmm

north flume
#

no idea, I'm stuck here helping instead of playing longcryland

desert monolith
#

XD

#

pats Restart good work tho

opal burrow
#

actually, based on wiki

hollow kraken
#

Same boat sandyCry

junior dirge
#

Do we need to 3-star everything?

opal burrow
#

the next map starts 36 hours after the start of maintenance

desert monolith
#

That never happened before @junior dirge

opal burrow
#

so yeah, there should be a timer

junior dirge
#

Oh, so they didn't put a timer this time

desert monolith
#

i can confirm for you in like 30 minutes when i completeC4

opal burrow
misty bison
#

are maintenance compensation have a duration?
because in my mail, I still have the oil and coins from the previous maintenance the submarine update. but todays update my mail got cleared out.

junior dirge
#

So no timer bug

desert monolith
#

Usually you can see the timer before you clear A or C

north flume
#

@misty bison scroll down

#

it should load them

opal burrow
#

no timer indeed

woeful ravine
#

no timer bug reported yet?

north flume
#

not yet, but is it a bug or is there just no timer?

opal burrow
#

no timer

frosty gyro
#

theres no countdown timer in the map

north flume
#

but next stage locked?

#

ah

frosty gyro
#

yes

north flume
#

ye, please report it in that case

frosty gyro
#

for 36 hours after maint

north flume
#

!bugreport

rocky willowBOT
buoyant hemlock
#

is nagato's skin supposed to not be l2d, or is it bugged

hollow kraken
#

It's not a L2D skin

buoyant hemlock
#

well fuck

#

dont we have anyone from the staff said it though

tulip badger
#

All skins that are l2d have a l2d icon

buoyant hemlock
#

i couldve swear i saw it somewhere from screnshot with some guy with yellow name

opal burrow
#

you mean the staff?

buoyant hemlock
#

yeah

frosty gyro
#

its stated in multiple places that it is not l2d

buoyant hemlock
#

it doesnt state it's not l2d

#

i mean it does state if its l2d, but no one is supposed to know the icon should be there

hollow kraken
#

Pretty sure no staff said it was. And yes it does. It would have a "L2D" indicate in the shop if it was

buoyant hemlock
#

yeah thats what im saying

#

it does state if it's l2d, but it doesn't state if it's not l2d

placid horizon
#

also L2D skins costs around 1000 gems

north flume
#

that makes 0 sense

#

it's not L2D

buoyant hemlock
#

if you scroll through the shop, you wont even realise the "l2d" icon shouldve been there

opal burrow
#

what are you on about?

north flume
#

it's not bug if it's not L2D

tulip badger
frosty gyro
#

patch notes even states its not too im sure

buoyant hemlock
#

it doesnt state on patch note

tulip badger
#

See top right should have L2d icon

buoyant hemlock
#

no, what i mean is

#

if you scroll through the shop, you wont even realise the "l2d" icon shouldve been there

opal burrow
#

if it's not stated in patch note, then it's not L2D

tulip badger
#

Tht skin doesn’t have L2d

buoyant hemlock
#

it does state if it's l2d, but it doesn't state if it's not l2d

#

^

remote tinsel
#

Skins by default are not L2D, but if it is, there will be a icon.

buoyant hemlock
#

i didnt even know the l2d icon exist

tulip badger
north flume
#

what is your point here?

frosty gyro
#

theres a separate category for l2d skins

buoyant hemlock
#

...

frosty gyro
#

in patch notes

north flume
#

you not reporting a bug rn

buoyant hemlock
#

no, i was sure its a bug since staff said that

#

but apparently its not

#

i lost the screenshot so dont go ask me look for it

opal burrow
#

you didn't know the L2D icon exist?

buoyant hemlock
#

i dont

#

thats why i didnt even know its supposed to be there or not

tulip badger
#

Yeah. Maybe it’s a different L2d skin for her

opal burrow
#

it's so obviously placed there, anyone will notice

tulip badger
#

In the future

buoyant hemlock
#

i dont even know what that picture icon supposed to mean too

hollow kraken
#

Anyway, this discussion is going beyond #bug-reports so let's end it AYAYAyanami

buoyant hemlock
#

i dont go scroll through skins im not planning to buy

hollow kraken
#

There is no bug so end of it

tulip badger
#

True true. Sorry

buoyant hemlock
#

thats why i dont realise it

#

so i think they should put "not l2d" icon

#

just in case

frosty gyro
#

no

opal burrow
#

that's just selfish

buoyant hemlock
#

i mean for newcomers

#

that have no idea

#

how is it selfish

frosty gyro
#

thats unnecessary, next time use your eyes

buoyant hemlock
#

lol

#

no..

#

i mean for newbies

#

how are they supposed to know it should be there or not

remote tinsel
#

default is NOT L2D, thats just common sense.

opal burrow
#

newbies WILL see it, so stop it

frosty gyro
#

but newbies dont assume everything is l2d

buoyant hemlock
#

that skin looks like it's l2d

#

tbf

#

it even have the picture icon

frosty gyro
#

ok I think we’re done here

north flume
hollow kraken
#

That's enough AYAYAyanami

frosty gyro
#

end of discussion

opal burrow
#

it's not an L2D skin, and if it's L2D, it'll be statedvery clearly on the side

north flume
#

ye, stop

north flume
#

"stop" goes for all sides

buoyant hemlock
#

ok

hallow island
#

still not patch fix for notif crash ??...

i still get notif crash even though turn off app notif in phone ...

remote tinsel
#

it has been here for some since the previous client update.

hallow island
#

previous client update ??

remote tinsel
#

March

modest crater
#

I don't think the sirens are chasing

#

She hasn't moved

hallow island
#

@remote tinsel really ?? Is there any temporary fix for that ?? ...

remote tinsel
#

turning off your notifications.

north flume
#

in-game

hallow island
#

in phone or both in game ??

remote tinsel
#

just in game will do.

hallow island
#

how about in phone ?? should i turn it on again ??

remote tinsel
#

if you turn off notifications in game, it doesnt matter if you turn it off or on under phone settings.

hallow island
#

i'll turn off both then ...

so it mean we had to manually login game to collect commision ?? @remote tinsel

opal burrow
#

Just to clarify, Graf Spee's Rub quote has no voice set up, yeah?

north flume
#

lemme check

#

ye

#

prolly was added later

opal burrow
#

cuz all her quotes are voiced except Rub

#

okay, thanks

kind solstice
#

Any1 crashing during game?

foggy dove
hallow island
#

welp.. got answer from reaction...

stuck stream
#

@kind solstice yep, every 20mins or so game crashing

smoky lark
#

In the collection, it says Ryuujou is obtained from the Ink Stained Steel Sakura event

north flume
#

Please take a screenshot and report it via the Belfast bot

smoky lark
#

I wish that were true because I missed her 😭

north flume
#

!bugreport

rocky willowBOT
dense canopy
#

the game will even crash in the login screen with the updated apk, turning off notifications doesnt fix it as stated before

north flume
#

it's probably unrelated issue in that case

junior dirge
#

Is the game stable on Android 9.0?

nova jasper
#

Only issue I've had has been the push notification crashing that's affecting everyone

foggy dove
#

@junior dirge not really

junior dirge
#

I've been holding off the upgrade since some people complain on perf issues

remote tinsel
#

is the notification issue only affecting 9.0 users?

junior dirge
#

One of the issues I've heard

remote tinsel
#

personally, the notification issue is the only one i have.

dense canopy
#

its nt only android 9.0, i have 8.0 and it crashes for me

remote tinsel
#

and then nth for 9.0 specific on my end then.

junior dirge
#

Was talking about before the patch

south lotus
junior dirge
#

9.0 has issues on notifications not specifically on crashes after patch

foggy dove
#

the commissions thing isnt limited to 9.0 anymore

south lotus
#

(it still plays inside my head though, but...)

junior dirge
#

Is it? My commissions notifications still work on 8.0

foggy dove
#

i'm using 8.0 and my notifs are crashing

#

and i'm not the onlyone

dense canopy
#

i dont even have notifications activated atm and the game just crashed again, this time i know it was because of some of my commissions was finished

junior dirge
#

Oh yeah my push notifs are making things crash after this patch. Was talking about 9.0 having problems with notifs not showing (as I've heard)

hallow island
#

turn off notif both in phone & in game , no crashing for me ..

had to collect comission manually tho ..

and im on Android 8 .

orchid ermine
#

I can't login at all. I get stuck on loading screen

buoyant hemlock
#

I bought 80$ gems for the double gems. I have received no gems yet have been charged

hollow kraken
#

@buoyant hemlock head over to #tech-support and I'll help you there

true gazelle
#

I have Android 9 and I dont have any of the mentioned issues unicornFused

orchid ermine
#

I got back in. i had to re-install the game

prisma birch
#

Game randomly crashes but not often for me on Android 7.0

storm idol
#

game never randomly crashed before on my Galaxy S7 but seems very unstable now (3 crashes in 5 hours)

hollow kraken
storm idol
#

ah thanks. my game also consistently crashes when viewing guild room though

bronze cypress
#

Ehm, can i any1 confirm me that game update on google store forge log out the current account ?

#

I have updated the game via apps, then update the game via google store, the result is the game "forgot" the accoint which need to relog

#

This is critical if someone havent bind yet

hollow kraken
#

It doesn't "delete" the account. It just forces a log out of the account. Which, if you haven't bound your account, is very detrimental

bronze cypress
#

Sr my wording was wrong but u get the idea

#

Is it a bug? If it is, pls warn people NOT to update unless binded tje account

foggy dove
#

it doesn't delete the account

#

it just forcibly logs you out

#

that's all

#

you can just log back with fb/twi and the account will be returned

#

you can't actually "delete" an account

fossil condor
#

As long as account data is still on the same device, you should be fine.

foggy dove
#

so if anything you have a mistaken impression mutsukiStare

bronze cypress
#

Gosh i know i can relog, that wasnt what i mean by "delete" it mean that the phone log out, yes

#

For once, people who didnt bind WILL lose theor account

#

If i phrase it better, yes, i mean that phpne delete the current acc info

frosty gyro
#

they’ll no longer have access to the account, in better terms

bronze cypress
#

Yea

#

that what i try to say

foggy dove
#

As far as i'm aware, ALO is helping them gain back access

#

With the new yostar accounts

bronze cypress
#

So they can regain it wo binding ?

#

How ?

foggy dove
#

that i'm not fully aware

placid horizon
#

its their good will to help recover accounts, they dont have to considering how many times they said to bind it

foggy dove
#

all we were told is that users who lost their accounts should DM AzurLane Official#1644

bronze cypress
#

Hmmm

frosty gyro
#

we have 0 word on how if/how people got their accounts
so far ive been sending a lot of people who have bound accounts but no data showing in their server

bronze cypress
#

Maybe info on their previous log in phone

austere burrow
#

Is anyone not getting notifications anymore? Nothing is changed in settings in app or OS and yet I get nothing. This update has broken so much.

hollow kraken
#

@austere burrow Notifications are known to be bugged right now. You don't get them and/or they crash the game

lost rose
#

Anyone not been able to access B event map?

#

have 100% clear 3* all, bugged on mobile and emulator

hollow kraken
lost rose
#

oh shit srry ty!

hollow kraken
lucid abyss
frosty gyro
#

what happens when you click on it

flat zodiac
#

was the bug with constant crashes in-game mentioned already?

fossil condor
#

There's a version pertaining to push notifications, but I'm not sure about recent reports about multiple crashes.

#

Do you have any info on what might be causing it - what are you doing when it crashes?

flat zodiac
#

well it always crashed when in mid-battle with World-C bosses

#

there could be push notifications involved now u said that, but I'm not sure

fossil condor
#

World C specifically? none of the other bosses?

flat zodiac
#

specifically

lucid abyss
#

@frosty gyro it just takes you to the character with skin.

lime oyster
fossil condor
#

Try restarting, it's a common desync issue usually.

flat zodiac
#

tried restarting the game?

fossil condor
#

If it persists, let us know.

lime oyster
#

Ok thx

frigid ivy
#

I have a bug where my ship girls equipment stop working and there guns don’t fire tried exiting and doing it again it still didn’t work

desert monolith
#

stupid question. But do they have guns equipped?

frigid ivy
#

Yeah

desert monolith
#

it almost seems like your game thinks they dont have anything equipped

#

maybe restarting works

frigid ivy
#

Seems like it worked

flat zodiac
#

nothing happened yet

#

yeah had the same problem

#

but it either fixed itself or just didn't happen yet

#

was it when ur commisions finished?

hollow kraken
#

Yeah, it might've been the push notifications (commissions finishing, tactical classroom finishing, etc) crashing your game. Its a known issue.

fossil condor
#

Some people have been reporting crashes over a few minutes, though, so I'm not 100% sure if there's another issue or not.

hollow kraken
#

Hm... thinkZed I'll keep any eye out myself to see if there's anything I can figure out

wet dove
#

Okay good, glad its known. Every time Azur Lane tries to send a push notification it crashes

lapis sparrow
#

Is this where you report problems with the game?

#

My game is closing after this update, I installed it but it is still closing when I put it to download the audios

dire spire
#

Umm excuse, my game kick out to the login screen multiple time when i play at chapters event
What should i do?

buoyant hemlock
#

So can we potentially fix the crashing by disabling notifications? thinkpitz

lapis sparrow
#

When the audio download arrives in half automatically it appears in the screen "azur lane stopped" and the game closes

#

In-game notifications?

hollow kraken
#

@buoyant hemlock Yes. You should be able to prevent the crashes by disabling them

buoyant hemlock
#

Aight I'll try that renownThumbsUp

hollow kraken
#

@lapis sparrow So it's only when you try to download the voice files? There's nothing else going on w/ the game?

lapis sparrow
#

When I tried to download the voice files crash after a while, but if I am not mistaken immediately after the update the game already crashed so I reinstalled and tried to download the files and continues crashing when I try to download them, but I did not notice if it crashed because of the audios or for some other reason, and about bugs before and after the update I saw some more visual

#

Sorry if it's difficult to understand English I'm having to use google

hollow kraken
#

@lapis sparrow Okay. Just to be sure, try turning your notification off in the game settings and restart the game. And then try to download the files. Just to see if that helps

lapis sparrow
#

I'll try this and if it works I'll let you know

austere burrow
#

Sure hope there is some apologems or the like coming our way, this patch is a disaster.

desert loom
timber wadi
hallow island
#

still no patch fix for notif crash issue ??

desert loom
#

Ahh thanks didnt see that when looking at the news

tired mist
#

Anyone else crashing, even after turning off push notifications?

lapis sparrow
#

@hollow kraken It worked, I downloaded the voices and I got to play since the time that you helped me. Thank yourenownThumbsUp

hollow kraken
#

@lapis sparrow Hey, good to hear renownThumbsUp
@tired mist Are you doing anything specific (like loading a specific menu) when it crashes?

eager lily
#

Sry to ask how long does Z-Carol take to reply for IAP issues?

buoyant hemlock
#

Upto 24 hours

#

At worst

eager lily
#

RIP T^T ok

hollow kraken
#

For IAP issues usually about 1-3 business days. But staff will be swamped right now w/ issues and accounts and purchases so it'll probably be a bit longer

junior idol
#

My AL still got force close when I finished a battle or open the dorm

hollow kraken
#

@junior idol Can you try turning off your notifications in game settings just to see if that helps the issue

#

It might not be that crashing issue, but just to rule it out

junior idol
#

@hollow kraken still not working I turn off all of them and still happen

hollow kraken
#

Okay. It might be some form of corrupted files or something like that. If possible, try reinstalling the app over Wi-Fi. And be sure your account is bound before you do

junior idol
#

Ok thank you for the advice

hollow kraken
#

@junior idol If it does still crash, please let me know and we'll go from there

junior idol
#

Ok

bold ivy
buoyant hemlock
#

Did you turn your notifs off?

bold ivy
#

what notif?

#

on settings?

buoyant hemlock
#

Yes

bold ivy
#

I'm turn it on

hoary lagoon
#

fix pvp plox, it's getting annoying

timber wadi
#

whats wrong with pvp

junior idol
#

@hollow kraken still not working I already reinstall the game and yeah the crash still happen

solemn arrow
#

Force close again.

hollow kraken
#

@junior idol Okay. Can you record it happening? Preferably with log mode enabled
@solemn arrow It might be push notifications causing crashes. Try turning them off in-game

solemn arrow
#

👌

bold ivy
#

I'm talking to CS In game via Help tab, hopefully they fix it.

buoyant hemlock
#

Is this just me, or the game crashes more often now?

primal wing
#

Eh
I don't known if I should ask here
But the ships mood go down faster than before, if this part of the update or a bug?

hollow kraken
#

@buoyant hemlock It might be due to push notifications. You can turn them off in game to see if it helps

dim tendon
#

Why does the Chest of Gems say it costs $39.99, but charge me $40.99 no tax? I'm in America.

north flume
dim tendon
#

Sounds like an intern at Google put in the wrong number, and Google doesn't want to change it. The pricing is consistent at $10 for 600 gems, not including bonuses for buying bulk.

jagged marten
#

blank screen when trying to view affection?

hollow kraken
#

@north flume I know someone (I think Illuminate) brought this up this morning. Did they get a fix for it?

north flume
#

not sure

hollow kraken
#

Let me back read real quick

jagged marten
#

just restarted my game no updates

north flume
#

he never mentioned it being fixed or not

jagged marten
#

ah

north flume
#

I'll ask him

hollow kraken
#

Okay, so a reinstall is needed to fix it. @jagged marten Be sure your account is bound when/if you do reinstall

shrewd sluice
#

so

#

im playing the event

#

I have as you can see 1040 amulets

#

and then

frosty gyro
#

the map total is how many you have gathered in TOTAL

shrewd sluice
#

it dials back to 140 on the exchange

frosty gyro
#

in exchange is your current amount

small knot
#

Assuming you haven't already bought anything from the shop, that looks like a problem. If you have, then what Kawaakari said.

dawn beacon
#

What?? Why my acc is gone?

frosty gyro
left fossil
#

i dunno if it was already reported or not, but i will do it.
Entering battle Harutsuki has no text message, she opens a blank message box

#

i will just fill it on the bot

opal burrow
#

yea, her flagship quote button is missing on the archive as well

dusk grail
#

Help I purchased the lucky bag and already paid but the bag don’t appear in mail box

hollow kraken
sturdy dew
#

I don't have the B stages of the event after clearing A.

hollow kraken
#

@sturdy dew Part 2 isn't out yet. There's a countdown in #game-news for when it opens

frosty gyro
#

it will be out at reset

hollow kraken
#

Is it that soon? fumizukiStare I didn't even know. This day has flown by

sturdy dew
#

Sorry my bad

leaden inlet
#

The game has crashed twice for me. Not in a row, however. Once was when I was doing auto runs of the new event map, and happened soon after the fight started. The other time was just recently, however I was not even playing the game when I got the message of 'azur lane has crashed'. I also had not been playing the game for a few hours because of school.

hollow kraken
#

@leaden inlet More than likely due to push notifications. They can not show up and/or cause the game to crash. It's a known issue to the devs

leaden inlet
#

Ah, that explains a lot actually. Thank you!

hollow kraken
#

No problem renownThumbsUp If you want to, you can disable them in-game to stop the crashing

#

@analog sphinx Please read my above message

pulsar light
fossil condor
vestal moth
#

Can anyone help me ???? I have serious problem with my account

frosty gyro
shrewd sluice
#

again, i havent bought anything

#

not one dang thing

#

i should have, 1040 amulets

#

yet in exchange i only have 140

#

I just noticed this earlier

fossil condor
#

and you haven't bought any from the bottom of the shop either? thinkZed

shrewd sluice
#

nine

#

none

fossil condor
#

Try restarting to see if it's some sort of desync, but file a bug report if it doesn't resolve itself.

shrewd sluice
#

will try

fossil condor
#

I see 3/5

shrewd sluice
#

oh hey where?

fossil condor
#

Coins

shrewd sluice
#

oh

fossil condor
#

Think that's where your's went

shrewd sluice
#

then i was just stupid

#

thabks

#

thanks

fossil condor
#

No problem renownThumbsUp

visual moth
fossil condor
#

Possible corruption/restart fix

#

if a restart doesn't fix it, you may need a reinstall, but make sure you have your account bound.

jaunty gyro
#

Type 1336A Destroyer

fossil condor
#

It's known, I'm fairly certain. But let me check in a bit.

jaunty gyro
frosty gyro
#

my brain cringed at the thought of it truly being feet

torpid spear
frosty gyro
#

just restart the game

#

and dont log in too fast

torpid spear
#

It's fix right now

#

👌

#

Just want share if anybody get same situation

frosty gyro
#

its known anyways though

fossil condor
#

but wait, fleet doesn't match the noun verb agreement with are... but feet does.

frosty gyro
#

exactly...

#

its not an error I think

#

Dx

opal burrow
#

er...

#

about that...

#

Idk, but I just quick-translate the japanese one

#

and it's supposed to be translated as...

#

"Beauty"

frosty gyro
#

text can vary from version to version

opal burrow
#

oh well, whatever warShrug

foggy dove
#

Yeah it's feet

#

It's a meme frankly

tired hollow
#

Btw game crash

foggy dove
lilac egret
#

B2/D2 open to some people now including me

stray flume
#

yeah, but every time i complete a battle in B1, my game crashes

#

lol

river kelp
#

it seems whoever logged in past a certain time can enter b/d maps, since i could as well after relogging

autumn ferry
#

Not sure if this is where it should be but did anybody else on iOS dl the update to AL and now the game is constantly crashing? fumizukiStare

fossil condor
#

notifications are bugged, disable them for now to prevent crashes. If it persists, please let us know.

proud epoch
#

Is this a consistent bug tho

high sierra
fossil condor
#

Sorta maybe, it fixed word breaks, but now everything is formatted oddly.

north flume
#

monkey's paw style akashiSparkle

simple thistle
#

Login and the app crash immediately

mossy plinth
#

I'm on iOS and I disabled notifications but I'm still experiencing a lot of crashes. Prior to the update I never experienced crashes

high sierra
#

Noice

#

What device?

mossy plinth
#

iPhone 6

high sierra
#

Never knew Notifications can lead to crashes

fossil condor
#

Do you have any indication of what might be causing the crashes (battle stage, exercises) or is it just sporadic?

mossy plinth
#

Sporadic

#

Happens in battle, in dorm, in dock yard

high sierra
#

Sporadic?

#

Oh boy new word

mossy plinth
#

Honestly I kind of wish I could revert

#

Back to the older version

fossil condor
#

Since you've disabled notifications, I'd have to assume that something else is causing the issue. Game just got an update, though

mossy plinth
#

This is still happening post that little 10 MB update a few minutes ago

#

Hopefully the devs can track it down

north flume
carmine ravine
#

I wonder why I can't IAP bundle?

north flume
#

could you please access log mode and record video before the crash (since you cannot take an ss)

carmine ravine
#

it say Invalid input

north flume
#

and if you record it - please upload it somewhere and report this bug via belfast bot

#

!bugreport

rocky willowBOT
north flume
#

@carmine ravine update your app

cold cradle
remote tinsel
carmine ravine
#

@north flume my app is latest

#

nah

#

suddenly I can purchase

#

I have no idea why

north flume
#

if it works

mossy plinth
#

Ok sure. If I can reproduce it and catch it on recording I'll upload the video

north flume
#

@cold cradle report it with the bot

@remote tinsel not exactly "fixable" AYAYAyanami

remote tinsel
cold cradle
#

u are a bot though smugBucky

ebon idol
#

-20 battles in pvp with crashes. disabling push notifications does not help

north flume
#

corrupted data, reinstall the game