#bug-reports
1 messages · Page 61 of 1
i just all of these mails for no reason. i already had the Lieutenant commander and under ranks
i havent claimed any of the mails yet either
ok. should i just leave the mails unclaimed?
Claim and enjoy them 
ah, thanks
I started a proficiency class before the 1st maintenance but when the maintenance ended, I came back and it said I didn’t have any classes on but it shows the characters as in class. there’s no option to end class
Known issue
Some characters seem to already be reading absurd figures of accumulated exp, my tirpitz for example has 906k accumulated exp
Interesting
The whole EXP storage thing began with Lecture Hall and Core Data patch on Feb 14th, devs hid it on Feb 27th and officially released today

Was gonna mention the double pvp rank reward bug thingy but it seems to be already mentioned 
what's wrong with this? https://puu.sh/CY1dH/908097f242.png
Restart your game and see if that fixes your issue
yeah it did
Had a class going and when the servers closed the second time they all dissaperd and even when the class finished I cannot end it
Huh. Somehow I got all my exercise rewards again.
So what do I do or should I wait till tommorow?

6-4 only has 1 ? node where it had 2 just yesterday
there's only 1 ? node on 6-4
Uhuh, so even waiting till 12:00:00 doesn't help
I had my ships already gotten to 12:00:00 before reset, but didn't end lectures because I haven't gotten enough exp
I've encountered a bug where my Battleship skill fails to recharge; the meter is stuck at about 90%. I believe it occured because another Battleship died while firing her main guns. Will try to reproduce.
if you can reproduce it - please record it and report by DMing Belfast bot with !feedback
known
Mb
I was resent all previous pvp leveling rewards through mail after maintenance

theyre going to get deleted eventually

I've encountered a bug where my Battleship skill fails to recharge; the meter is stuck at about 90%. I believe it occured because another Battleship died while firing her main guns. Will try to reproduce.
I recorded it but I lack the power to upload the video to discord
you can upload the video to a third party like imgur, google drive, drop box
Am I the only one whose PvP attempts didn't refresh at reset 2h ago? I had 5 attempts left before reset and had 5 now when I logged in.
nvm, damn daylight saving time
I entered maint last night with 0/10 exercises, but logging in now at 4pm PDT I only have 5/10. But I seem to be 5 attempts short of my normal position on the ladder.
If my memory serves me right, shouldn't I have had 10/10 attempts logging in for the first time at 4pm PDT?
Is this a bug? Level 100 all and laffey was earning exp in campaign
The dorm doesn't store exp
Ow F. Thanks :D
@lofty flax you should just throw em outta the dorm
in-game repair crane https://azurlane.koumakan.jp/Ship_Maintenance_Crane#Type 3 doesn't say "to the most damaged ship", making it look like a 2nd repair toolkit https://azurlane.koumakan.jp/Repair_Toolkit#Type 3 , which is pretty confusing to anyone who doesn't know how it work.
Not to be confused with Ship Maintenance Crane, which has this name in EN.
It's been noted that needs to be changed https://trello.com/c/HmP7EIUb/72-repair-toolkit
- Name should be changed to "Repair Crane" or something similar to avoid confusion with "Repair Tools".
- Description should mention that HP is being restored to the most damaged/lowest HP ship and not to the one which has it equipped.
"Repair Crane: Recover X HP every 5 se...
Difficult to Understand
not exactly a bug or a typo, but make up your mind
Known, at least it should be.
Lv 100 still getting EXP
ok thanks
IIRC, this is only for sorties, so dorm and exercises won't accumulate.
Known issue, but hopefully should be resolved with the daily reset, as today was prof accumulation day.
If issues persists, dev's will likely push a fix in the near future.
I just wanna ask if that latest announcement really removed points from people who abused extra resets in exercises. The current rank 1 in avrora is just really suspicious and i believe some other people in top 10 (maybe top 20) escaped your watch.
Im still getting points in my mail every time I play and I didnt even do the glitch. It doesnt seem to actually be patched
@leaden knoll Well as the Twitter post says, if you feel there are discrepancies, contact the staff regarding it.
@buoyant hemlock You mean your getting the same mail again?
how do i contact the staff?
I havent accepted it yet but I got mail from every rank that I have gotten this season after playing a round of pvp today
@leaden knoll I would assume ALO is the one handling it? Or at least, he'll look into it. So DM him.
@buoyant hemlock You just did the attempt and got the mails? Or did you get them earlier?
I played about ten minutes ago and received mail for every rank all dated 3/10/19
@buoyant hemlock yeah same thing happened to me too
its 7 reward messages too
If it's just the once, that's just how it is currently, if it continues to occur per rank up though, let us know.
Did my first exercise and got all the rank rewards before
But did you get them more than twice? there was an issue that caused them to be resent, but that's being left as is, as far as I know. If it continues there's an issue.
Alright I'll come back if I get it more than twice
so uh... what's the bug?
akashi is stuck down there
If you can find a consistent way to repro it though, might be helpful to report it. but if it's just the one time thing it should be fine.
so exercising will not give exp to lv.100 ships
may i ask something?
That's a question more for #gameplay-help but correct. Only from sorties
i dont know if its a bug or not
@novel cove What's the question/possible bug?
@austere crane No problem at all
look at my lecture hall then...
is this a bug? or nah?
that red icon and then something like this happens
Known issue, but hopefully should be resolved with the daily reset, as today was prof accumulation day.
If the daily reset doesn't resolve it, devs are likely going to work on it.
hmm ok ok ty going to wait then
also, should probably look for a way to make that prof thing shorter...
Yeah, it runs off the graphic just a bit 
No Lectures today, but the Proficiency for sorties will double! or the like.
uhmm Hello, I just got new mails and got this. I already got my previous rewards for ranking. But after doing some exercises I got an email again for rank rewards , starting from Petty Officer to Rear Admiral.
Known, should be fine to collect.
Does the accumulated exp on lvl 100 ship can only be gotten from map ? I try to put lvl 100 ship on dorm and didn't get exp the same also happen from exercise.
yes, only sortieing, not from dorm nor exercises.
Is the bug with merit shop for ships and items having an odd timer difference known?
My ships merit shop refreshed 1h before server reset and now shows 71:28:45
While my items merit shop hasn't refreshed yet and shows 00:28:45
Err, the statement should be "ships merit shop refreshed before server reset by 1h"
there may be some DST oddities, let me check.
hmm, mine shows a 24 hour difference.
I'm on Washington, if that matters
oh, they might have slightly different ship exchange timers, I'm not 100% sure though.
so it's an issue on some particular servers, not all
if restarting doesn't fix it, might need to get some confirmation of the issue.
relog didn't help, trying to close and open the app now
nah, still 1h too early to refresh
I'll have to get confirmations from further players, but this should be enough to post a card.
okay then, time to talk with belbot?
I can directly post it, if you'd like.
no, found it already in the user list
My exercises and daily login has updated, but daily missions not. Is it intended or should be considered as a bug?
Weekly missions haven’t resetted?
None as well.
its monday why hasn’t the missions resetted
Probably DST issues.
Same here.
My weekly didn't reset too
i just wasted 1 cube
<-- another one where missions didn't reset
reeeeeeeeeeeeee 1 cube
My daily is ok only weekly
Let's wait for an hour and see
!bugreport
Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:
Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues
my 1 cube 
oh @fossil condor you've posted my issue already, thanks!
glad I've doublechecked this... Otherwise I was going to waste 6 cubes...
still cant get my ship out of lecture hall 
Glad i realized weekly didn’t reset
the proficiency is also still doubled
Hmm, I'm hoping it's bc of daily reset being 1 hour while timers are ahead, but if it remains the same in 1 hour that needs specific targetting.
no weekly mission 
daylight savings = big oof
The 1 hour off is probably going to be addressed regardless
i smell another maintenance coming up 
No weekly Mission reset
I smell more compensation
We need apologems
ay
my weekly mission also gone
APOLOGEMS
Oh, seems like the bug is already reported 
My cube is wasted 

Yeah it's reported alright 
No weeklies or PvP rounds
Someone ping intern owo
apologems 
Try restarting/waiting one hour, we're likely to see a maint soon though.
dayli quest were broken ? , its not reset
We don't need you asking for compensation here.
i got a sandy from that 1 cube 
please read and don't just repeat same thing people mentioned 2 messages before you 
just want to know if there would be maintenance?
Maint = apolooil and coins
I love apolooil and coins
no idea
If you're not gonna be productive and report bugs, I highly suggest you move elsewhere.
I want apolocube 
Well, at least I just used 2 cubes.
So far, the bugs I've seen are already reported.
Nothing new it seems.
Haven't check if the shops are reset tho
We will start warning if you continue to complain.
This is not a complain channel
This is for bug reporting
Mod, chill out. Geez.....everyone's being a monkey right now.
it kinda is complain about bugs channel 
Things will be fixed in due time, please be patient as devs address issues, hopefully in a timely manner.
Not complain about compensation.
Probably related to DST issue, but my ships disappeared 
I wasn't complaining
Hello my ships are stuck in lecture hall and can't be pulled out
https://cdn.discordapp.com/attachments/460645783021289472/554561131298029578/Screenshot_20190311-150734.jpg
Known.
My PvP rounds haven't reset.
Yeah, the shops have reset.
Yes, some things will have reset for some people others not. Please hold for a fix as devs try to address the situation as best as possible, they are aware that DST timers/resets need to be fixed ASAP
Weekly Quests are unavailable.
the server should be down by now
As well as event quest.
Yeah, friendly reminder, I want my PvP rounds. And with that I have done my part and reported the bug.
setting server time to a dst time zone was a mistake
DST was over all a mistake
i even live in pacific time
They should remove it entirely from mankind
This isn't a rant channel
Refresh time in Ship and Item exchange are also inconsistent
Daily missions have not been updated.
Not sure if this is right place, but weeklies are broken. Even after closing app and re-opening.
oh I'm sorry. Didn't notice.
Yes, some things will have reset for some people others not. Please hold for a fix as devs try to address the situation as best as possible, they are aware that DST timers/resets need to be fixed ASAP
DST - How is this still a thing? :p
@fossil condor thank you for informing! Will be waiting for fixes 
The daily is also broken
Being a bug report slave assistant is rough at a time like this huh 
How many times do you guys need to answer the same thing? Don’t people read?
I will lockdown the channel if the only thing people gonna do is complain about DST and repeat the same thing
I actually have PvP rounds 
5 and I just used them recently
I got my pvp rounds too
[Bug]: Exercises do not give overflow EXP
I believe you should restart, maybe a few minutes though
no weekly quest WTF
@drifting lily intended behavior.
I just wanted to play DMC5 
The rest of you, the DST Timer/Reset is having issues, please hold for a fix.
I meant yeahh,this is ur job. People will keep asking the same thing over and over until the problem is fixed
in fact, all my dailies are gone 
May I ask if not being able to end lecture is a known bug
yes.
yes, it is
Everyone from here on forth:
Do not report bugs or assumed bugs without reading #known-bugs .
It takes a second to read the most recent message
got it, didn't see it in Trello and known bug channels
We will seriously lockdown the channel.
I was hoping it'd be resolved with daily reset, but since reset is currently in need of fixes itself, we'll have to all wait for devs to fix it.
Yes, some things will have reset for some people others not. Please hold for a fix as devs try to address the situation as best as possible, they are aware that DST timers/resets need to be fixed ASAP.
@north flume 
I just hope that after fix my weekly build gets completed
In before ppl saying that the channel being locked is a bug 
please refrain from unnecessary comments....
While you're understandably peeved at issues, please redirect conversation to more appropriate channels. Devs are doing their best to resolve issues ASAP.
Hmm, I see... It's an inconsistent reset bug for some then? 
yes
Devs have addressed the weekly quests issue, it will be an hour late to reset
can we make a comprehensive list of what works and what is broken because of DST?
it will inform both players about what to expect from the game in the timegap 23:00 PDT-00:00 PDT and possibly devs to know what to fix
Currently, yes. At the time, I would advise people to not invest into what relies on timers/resets.
i was looking at the character details and when i pressed the back button this happened
the app also looks bugged
is it all white
if yes,
you have corrupted files
you need to reinstall with WIFI
Hmm, I'll wait for the devs work then.
Goodluck for them 
bind your account
dont post anything
else
I just gave you the solution
thats a result of downloading game data with mobile data, or something just going wrong
it's on emu tho
bind your account and reinstall game.
If the issue persists through restart, the only explanation that we have is corrupted files, which can only be addressed by reinstall of those files.
or something just going wrong
erm....
Try restarting the game
I feel underappreciated I just asked them a question and gave them a solution if that was the case and they just ignored it 
could be that they don't associate their issue with your solution 'cause they don't understand wtf is happening at all 
Done my dailies and build 3 ship before realizing the bug.......
Same.. But it's alright
There's something wrong with my Lecture Hall. Is there anything you guys/gals can do? Thanks for those who would help.
Known bug also have that on mine
thats unfortunate, but we cant help with that... our condolences
but that would be a comment for #al-general @tawdry stirrup
Wait one hour for the actual weekly reset. If that doesn't resolve it I'll need to update the issue for a specific fix.
@plucky leaf @tawdry stirrup check #known-bugs .
hlm knows its a bug but they left a comment anyways 
I see. Thanks for all the help. I'll check the other channels as you guys have said.
@fossil condor Reset already happened unfortunately. But thanks for the time.
The bug is that it didn't reset.
#game-news
@foggy dove I see. I guess that explains why weekly mission is still unavailable for me. Thanks for the infon
Hmm. Seems that this is a legacy issue with the game engine. Guess it makes sense since neither China nor Japan uses Daylight Savings Time in this era.
I remember last year, when we swapped from PDT to PST, issues happened as well.
I've check the channel #known-bugs. Yup. Somethings wrong with the reset timer. Thanks again for the info.
Appreciated but you're gonna drown the other messages. Including the one informing people of the pins. @ember rover
I guess a lot of people asking the same shit all over again. Damn. Well, Grab yourselves a drink.
refrain from unnecessary comments qq I cannot stress this enough it creates so much traffic
just a single message
I'm honestly sorry about that. Truth be told, I've just recently created this Discord account so I'm still getting the hang of it. I'll try to look for answers myself first the next time before asking. Thanks again for the help. Until next time.
I did not get weekly misson !!?
Where's the daily Missions?
Thank Goodness
For some reason i also haven't gotten any weekly missions yet
#known-bugs #game-news @late fulcrum
classroom is bugged
two minutes ETA. probably.
@dawn isle you too
technically sunday is an off day for lectures, it should autoresolve when it flips to monday, but if it doesn't let us know.
All of you restart your game
2 time
missions resetted
still cant end lecture 
@fossil condor yeah, but the girls should be in classroom if you didn't end class
and you should be able to end class
or at least that's how it works in JP
wasted 3 cubes for building feelsbad
It's a bug
still no reset
From the dst reset
.........
Have you restarted?
which server are you on?
avrora
avrora
No mission reset, and the lecture hall still says sunday
can confirm, after closing and opening app again no weekly and daily missions
Washington
I have reset twice now and no reset, I'm on Washington.
no weekly after reset here as well (avrora)
oh nvm im washington
Girls are still missing from Lecture hall
no weeklies in avrora
avrora - cant end lecture since yesterday
@leaden knoll restart game I got mine
Lexington
dailies are reseted, but no weeklies
restart now
my weeklies and dailies reset in avrora
Avrora
the hell
i should kill app?
Tes
Kill the app
It's still not in mine
still nothing
no missions reset at all for me o-o
3x game reset still no weeklies - avrora
KILL THE APP
kill app
I have
i just did
have twice
Not just log in log out
already kill app and reset my phone

Washington killed the app 2nd time, still nothing
i killed the freaking app 3x already
hmmm
still no quest
The inconsistency is weird
Okay, clearly there are additional issues that need to be addressed, but please remain calm as we try to sort this out.

I think my lecture hall bugged out
i got everything right except for weeklies, all good just wanted to report this since it's weird not everyone has it
Restarted phone and still no missions
I can understand everyone on Washington not getting missions, but like 50/50 on Avrora 🤔
Wanna drop by and say I already killed the app thrice now and still no missions.
In Avrora btw
Nah, on Washington it's 50/50 as well.
Sandy also no daily or weekly
Restarted ep twice now. Still nothing
Avrora server
i was logged on at the reset one hour ago
Lexington no daily missions
maybe thats the reason
Same, no daily or weekly reset... (Avrora)
All servers are in a 50/50 it seems..
avrora has reset
here on washi i got the daily but not the weekly
I was logged on during the reset, if that's important
you must restart your game
Boyos, while you are fixing the lack of missions/ weeklies, can you also fix the text on Cygnet's swimsuit description?
I already reste 3x times
Sorry I already restarted the game twice - avrora
@frosty gyro i restarted game but still nothing
im saying i already reset the game 3x and still no weeklies
That is a long known issue @hexed void
@spring coyote things dont reset correctly if you keep the app open
imma try logging in and out
It's Monday and I still can't get my Wichita out help....
Already killed the app thrice now.
i restarted the phone too
4x game restart = still no weeklies
Yeah, that's what I grasped from commissions, but didn't think it will extend that far
/slow 3h 30s
bug-reports got temporarily slowed down.
Ok listen up folks.
Some things isn't quite fixed for sure
i just cleared my cache and I got my dailies

how do you clear your cache
still no weeklies?
apologems intensifies
Alright, there are several discrepancies and issues with the reset, regardless of restart and server. We'll try to figure something out, but for now please hold off on doing reset related things, and know that devs will try their best to resolve the issues as they can, with the information we have.
on android you go into the app settings
isn't clearing cache dangerous to your account
not at all.
No
im on bluestacks
Hmm, I should try it as well then..
clearing cache didn't help
Tried clearing cache, still no missions
I'm also on bluestacks. clearing cache did not fix.
what server you're on? if it didn't reset for you?
same here, clearing cache didn't fix on my android
Avrora
sandy
avrora
washinton
Washington
I'm on avrora
Avrora
I've got the missions but my lecture hall is still bugged
Avrora here.
Just cleared the cache and still no missions
avrora
I got it, it's not server specific, thanks
my lecture hall seems fine but no missions
Check pin messages
Server washi for me: Android + Nox : Clear cache on both, Yes daily, No Weekly
In my case weekly got fixed
Account bounded to fb if that will help 😉
For me weeklies + dailies not fixed
how do you clear cache for bluestacks
ok, I will notify the devs, in the meantime - we don't need everyone reporting the same thing, so I'll lockdown the channel if you don't mind (i will even if you do)
/lockdown 2h
bug-reports got temporarily locked down.
O, and if you wish to report bug in the meantime which is not in #known-bugs - please DM @rocky willow with !feedback
Please check again and react to this message do you have them or no 
fixed or not?
/lockdown 0
bug-reports lockdown got lifted.
fixed for me (sandy)
Had no problems till now v
make sure you completely kill the process and restart the game if you don't have it
still don't have, i killed and cleared cache
I killed the game and restarted. I didn’t have it.
Still not for me
please check again , restart game 

Same for me, killed the game and cleared cache
Killed the game again and restarted. I still do not have it. Using iOS 12.0.1
Switch from nox to phone to nox still isn't fixed. Also force stopped the game
So I dont know.. probably account related?
What am I missing 
I haven't had any problems till now
someone can provide your UID ?
done, no change
It’s in my nick 
okay
@buoyant hemlock Please stop with unnecessary comments. If you don't have any problems and bugs to report - good for you, purpose of this channel is to help those who have them
@buoyant hemlock you probably weren't logged on during reset, so your missions got refreshed normally
Pinged it to you
I logged in at 11 AM GMT+8
UID: 202093654
enough
Ive restarted the game like 5 times and re-installed the client on my phone
The hall's issue still happening
Weekly fixed already
My UID is 67183217
restart once more for weekly reset
It’s fixed for me now. Much appreciation for the quick fix. 
yes it's fixed
Fixed for me. Thanks
Anyone having a lecture hall bug?
Fixed for me too. Thanks a lot!
@jolly crater @sturdy compass please provide your UID
@fallow niche 67183217
What about the bug whit the lecture hall?
Hello, after reset part of my Weekly missions have appeared and part not. I'm certainly remember there was 2 weekly missions to get Universal Bulin, but I can see now only the one to get Prototype Bulin. Can this be fixed somehow? I've restarted game for few times now, nothing changed. My UID: 68685848
Err
The mission for bulin are locked behind other missions
You need to complete them in order to unlock the bulin missions
They shouldn't appear normally on their own without others being completed
Uh, sorry. Didn't mentioned this before. Will check it. So by now it is safe to play?
Ah, thank you! Never noticed this before and just panicked due to all this timezone reset mess.
Thank you for your work
Hi, I dont know if this is a bug or if I am just an idiot but I cant seem to end the lecture I started on saturday. Also despite there apparently being no lecture it still keeps eating away at my proficiency. Is this a bug? And if not how do I fix this?
its a known bug
Well that sucks. Can I do something on my end to cancel it or is it just gonna stay like that until fixed?
the latter unfortunately
If I start lecture now will this bug affect me too or am I safe?
hi ..
i dont know if this is bug or not , and im sorry if this already reported or not ...
but weekly harvest oil , coin & dorm supply still at 0 even though im already farm it & resupply my dorm ...
weekly missions were added an hour later
you completed dailies before weekly appeared
so they didn't count
oh , so it'll back to normal tomorrow @north flume ??
yes
okay , thanks in advance ... keep the good work .. 
My PvP rounds didn't reset.
Huh? I thought it is fixed? I dont know whether to leave them be or
The ships eternally stuck in exam hell also continuously have their moral drained and cant be put into dorm... feels bad man
You better send me over some lawyers when my naval base inevitably gets brought before court due to inhumane treatment of students
Cannot perform commision. Help ASAP 
UID: 270080568
That commission doesn't exist now
Restart and it should disappear
Ok, thanks
I see the bug and i had report it in fanpage but they didn't reply me so i post is here to ask if anyone same as me
I had a Hardmode 1-4 where the map is empty and the Boss Ship instantly spawns.
Had that with hard mode 6-4 as well. After clearing it once, the other two attempts were with empty maps, boss instantly spawning.
boss immediately spawning in hard mode after you 3 star and max danger level is an intended feature, not a bug
Didn't notice that until now. Thanks.
after doing 4 exercice i received in my mail box all the rank up reward since i already claimed in this season i don't know if i should pick them up or not
please use imgur albums if you feel the need to share all the screenshots
also just an error caused by DST change, you can pick them up safely
isit bug today is not sunday i cannot recall my girls back from class.
known
so will it be fix anytime soon ?
That's what I wonder too.... I mean I don't want my XP from sorties going to waste
I mean, it's known and devs are working on it. Doesn't mean there's any ETA 
Hopefully soon
some people's scores in pvp is still higher than what is possible. wonder if theres still interest in fixing it 
Still sitting at 5/10 exercises not 10/10. I need my refill.
is this normal xd ?
https://gyazo.com/77e83df68d54fbf4488c5fed42cf69a9
Lv100 Ships do not gain Exp in Exercise. Bug or intended?
@steel onyx intended, they're only supposed to gain stored exp from sorties.
Alright thanks 
Actually, should lvl 100 ships eat snacks if they arent getting any exp from it? I am not sure how it worked before, but lvl100 ships on the dorm main floor reduce the timer now.
I know they arent getting exp, I tested it. They still eat the food tho
This is what I mean
As in, Adding 4 lvl100 ships and one low level ship to the dorm will put the timer on 10 hours instead of like 32
If it has been the case then all is as it should be.
Yeah, it's always been that case. It also works like that for non-max LB ships that have their level cap. They'll also eat but don't gain exp.
I see, thanks.
so are the weekly missions gonna reset at the same time that dailies do starting next week or are they gonna be late again by one hour. Why did the dailies reset 1 whole hour earlier today anyway
@molten spruce sorry, but can you elaborate? this isn't a guessing game
@meager vortex Should be the proper time next week which is 0:00 PDT. As for the reason why, blame daylight savings time 
Just to clarify, 0:00 PDT is the time the daily reset or the weekly reset of today's reset?
Today's reset was an hour late, so I'd assume it was at 1:00 PDT. But not completely sure myself since I was asleep at the time
today's dailies reset an hour earlier from last week, weeklies reset remained the same time as last week
I made it through 3 constructions, 3 daily raids, and 1 hard mode before I noticed there weren't any missions. The day reset on time (an hour earlier than last week) but the missions didn't pop up until an hour after that.
Well no idea then. All I can say is that they(the weeklies) should be fixed next week.
as per #game-news
oh wait you right, i mixed it up. The missions were reset same time as last week but daily runs, HM runs, and pvp(?) reset 1 hour earlier. Thanks for that snark
From now on, everything should reset at the 1 hour earlier time slot.
can they just fucking remain the resets at the same time???? its getting real annoying when they adjust it just due to daylight savings when the players are global and a lot of them dont even have any daylight savings???
but i guess this should be in #game-feedback
Trust me. By this point, most people dont want daylight savings time 
Or more of it's been directly sent to the staff
oh, it was real up there. I even added a reaction. Legit forgot about it. Thanks 😅
Nani! 1! 1! 1! 1! 1!
I can't touch anything XD
@foggy dove basically... victorious is in the beer bath tub and you can see the hair through the body. i thought that was a visual bug
Where i can report some player?
!bugreport
Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:
Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues
you'll be given choices
the second choice you make will allow you to report a player
Ehm?
restart game
should be in your dock
But I don’t know which it was

isnt there a sort by date
there is
Toxin player report man
yes
@short kindle
this is with the belfast bot
first message is a respond to !feedback
@short kindle DM @rocky willow with !feedback, add 1⃣ then add 3⃣ for second option to report player
yes, and i told you what to do 
just follow the bot instructions
it's very straightforward
Done

Your network is slow then 👀
70ping @3MB
try a different vpn or use a different location
For some reasons I'm stuck at rank 0 in PvP
2 days it's like that and won about 6 matches
#461437354872143883 has a post that'll explain it to you
thanks
So last night I was 10/10 with just less than 100 points from leader in pvp. Woke up and now the leaders have even a greater lead. It doesn't look like points were deducted from my account. I wasn't playing during the dst bug.
while some score abused during the bug was deducted - it's impossible to remove it completely due to the way attempts are distributed.
it's not impossible there going to be further adjustments, but I don't know any details
Right but how is the difference greater after the fix. shouldn't it be less?
Oh okay 😀
Did anyone else's exercise count not refresh at server reset?
I went to sleep last night with 1/10 left, now I'm at 0/10
Yeah, no idea what's going on with that. Tried closing and re-starting the game, tried switching to a different device and back and it's still showing at 0/10.
I know of people not getting new ones, but not about actually loosing them
try contacting tech support, maybe they can st least check logs
?techsupporten
If you experience a specific technical issue, such as a bug not encountered by others; an issue with a purchase, or a loss of items, please email al.cs@yo-star.com with your UID (it can be found in your in-game profile menu), in-game name, server and issue as well as device brand, model and operating system. You may alternatively DM Carol#3457 on Discord about your issue (Yostar staff from the Official EN Server) but please do not do both.
Ah, thanks. Appreciate the help. 😃
Looks like HSFCR doesn't give 15% cdr on first wave
pve starts with 3 sec delay
if you want to test it in real time, exercise has no delay
U're right, why is this delay even a thing
I imagine it's the intro delaying cooldowns but not ingame timer. Makes Javelin look much worse than she is. Either way, it's just how it is. 
Is it a bug that Exercise rounds says 10/10 but each time I do it it goes in 2, so 10/10 -> 8/10?
Yeah, it shouldn't reduce by 2 for one attempt. Is it consistent?
Hi guys, my Portland receive exp despite it's lvl 100 already (a long time) map winter crown D1
#game-news new exp accumulation in prep for lvl past 100.
it's only for sorties, so you won't see it for dorm/exercises.

This keeps happening. I've now lost 8 ships due to this bug
Are you sure you've actually lost them? check by time joined to see if you have new ships after restarting.
If that's not the case, may need to bring up log mode so that dev's can get a grasp on the cause, since actual instances of ships disappearing haven't been well documented.
Let's see, do you have any indication of consistent causes (connection issues, etc.) There needs to be a consistent way of repro'ing the issue and having a log for it when it comes up for full clarity.
Reproducing the issue? I just queue 2 builds and then afk until both timers pop.
That's literally what happens. One build works and the other doesn't.
okay, that's something. most people don't have any info on the possible causes, I'll try personally reproducing it.
for confirmation, do you have any idea of the timers? more details on possible reproductions is always helpful.
also, by afk, do you mean that you were on the orders page the whole duration?
i've a notification about having a mail, but when i open it there is nothing
restart game v
already done i'll try it again
if it is still there then it could be a network error
i'll try restart my phone too
nothing happens after restart there is always the notification, it's not a big deal, but i though to tell anyway
i'll try to reinstall the game
Make sure to bind if you do.
yeah
Ah, but before you do, have you tried clearing the mail? make sure to mark any you want to keep as a favorite, then delete everything.
yeah i've checked, after the reset i got 2 new mail, one from was the trade license, after clicking to collect all there was always the notification about 1 new mail
Hmm, I'm wondering if there's an issue with the trade licenses...
i am already reinstalling it will take few min
after the resintall the notification has gone
@fossil condor "do you mean that you were on the orders page the whole duration?" - btw I had same issue when I was on the Tactical Classroom page when timer stepped down to zero. Then there was not a regular dialog, but some kind of error appeared. I couldn't snap it and nothing fatal happened actually, so I didn't report it. But talking about above issue, I thought I should just note it.
hmm. Hopefully that's that, but please let us know if it happens again.
@fossil condor sure
I believe these instances are just desyncs clientside, so there's not much that can be done without further confirmation, as I've had no such luck reproducing the issues.
I see. Would calling a system log help in such cases or should I just report my steps?
I mean, to help fixing a bug
Since most instances are resolved by just restarting the app, it's less of a specific issue than a general problem that will be continually worked on I believe. But thank you for checking in about it.
in PVP, is it normal for battleships to not fire if only the vanguard is alive
Battleships have a min range, IIRC, and vanguards tend to stay too close. if their aux guns aren't firing though, that may be an issue.
a ok
Yo guys, I reported a bug yesterday but it got rejected with some next steps to restart the app. I did that and the bug is still there but I can't update my ticket. Halp?
are you refferring to Mission 8-4 3 star reward not awarded correctly ?
@charred osprey
@flyflu yeah
hmm, this may need specific attention if restarting didn't resolve it.
I would see if the people at #tech-support have any ideas, but it'd most likely end with you being directed to dm Carol.
Its the 3rd time
I can't play the event
When I sortie with fleet 3 and 4 it doesn't work
But if I choose Main fleet and mob fleet it works
Please adjust your third and fourth fleets then
Cygnet’s Sea star on shore has a minor translation error of sort
Do you think...can we win? should be we can win?
!bugreport
Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:
Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues
It has been
@silver sierra known
Skin Description
Well, the swimsuit that Hood gave to me is a little tight, don't you think? Want to play beach volleyball? Do you think... can we win...?
Swimwear vs Swimsuit consistency. can we win should be we can win, as per Do you think we can win?
Well, the swimsuit ...
Non-Default Skin, Low, Medium, Needs Verification
Ok
oops
Daily raid requires free space in the dock, known issue?
pretty sure it's intended
My thinking is "if a sortie is known to not drop a ship, then free dock space should not matter", which applies to cargo fleets and daily raids
But if it's intended, I guess that's #game-feedback topic now
it's a "punishment" of sorts, not "well, we can't put anything new there"
because you can go over the dock limit with missions which rewards bulins
so the reset time in ph is 4pm , i grinded before 4pm and use all of the attempts. i opened again in 6pm all reset but the hard mode attempts is still 0 xD
@wet patrol reset has been pushed 1 hour earlier due to daylight savings
it's pretty buggy this week
so hard mode may have resetted earlier at the correct time
instead of the bugged 1h delay at 4pm
During PVP I had a "failed to begin stage: limit reached6" when I had 4/10 runs
Then after I relog I lost all 4 runs after I had done my 1st run
server desync
So where did my 4 runs go? did it just disappeared? Also the reset timer also refreshed which I guess explains the desync 
it never was there to begin with
Spooky, alright thanks
I opened up the game and this happened
Everything makes noise when I touch it but nothing responds except for Terror. (Not even the log will open) A simple restart will fix it, but its still a interesting looking bug.
has this been reported yet
The missing 'Dimension'
I don't think so
But you can report it if it isn't
!bugreport
Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:
Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues
suddenly they went with US date system
the MM/DD/YYYY system
wait
all the while it's been like that 
lel
that is a good question
That should be for everyone
i'll bring this up to canuck
or ask someone to bring it up to him
thanks for noticing anyways
sorry if this was already posted, but can someone explain what is going on in collections with the stars?
That looks like Atlanta Class collection
that is indeed Atlanta class
Yes, my collection also shows /13 when there are 16 possible stars
do you know if this was already reported?
doesn't look like it was reported, so I'mma grab a better image
What exactly is the bug? That number from your screenshot is the number of stars required for the next collection reward, not the total amount of stars in the collection
was this always the case?
Yepp it has been b/c I remember mentioning it before to someone
Also, the total star amount in the class is displayed next to the class name
has anyone else been having an error that pretty much tells you your completed build doesn't exist?
this is the second time its happened
it's a server desync. Reboot the game and check your most recent ship in dock. The "lost" ship will be the first entry
oh i see, thank you
so, kawaakari poked me in here. the bug is the following. as soon i use azur lane with discord together is azur lane stuck in discord ... and well thinks now its the discord app. it looks like this https://cdn.discordapp.com/attachments/488684387932700672/555182384505683979/WP_20190313_01_15_07_Smart.jpg my only way to get back into the game is closing and restarting the game. the device which i use is a samsung galaxy tab 4.
as in like sharing something =x
oh yap the system info is android 7.0 😮 if it is important >w<
I said to report the bug with belfast
but its no problem to bring it here
just... would be helpful if you could report it as well
how you mean it o.o like with the command?
!bugreport
Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:
Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues
yea but how do i report it now, i dont want to extra register on that page.
did you read the message?
send Belfast a DM
send a DM to the bot
oh thats what it means with that, okay, imma copy and paste it into her DM ^^ thanks
I need to ask something. does Avorora give different % in collection than other ships?
yes(?) pretty sure she does.
how much more?
oh i read that wrong then.
i thought you were asking if she gave collection %.
because I am at 95.5% collection missing 3 retrofits + avorora in washington.(we didnt get vdir so not counting those 6) while the top guy has 97.6%
we did get vdir.
I assume he has avorra so his % would be 97.1% but somehow he got 97.6%
we did get vdir?
ya i think a month or 2 ago.
I mean did we actually get to use the gacha and the maps for vdir and not just the exchange
ya.
do u know what vdir is. its visitors dyed in red
if you only saw the exchange shop then you joined after the event ended.
but its washington
washington didnt get it
cus washington started after the event ended.
I asked like everyone even ender said so
also u said a month or 2 ago. did u think about crimson echo
its not same event
ah ok. yes ik they're not the same event. 
the dev team have been pumping out these events rapid fire. that's why i said "i think a month or 2 ago"
i don't actually remember cause they've been coming out so fast they've all blurred together.
anyways i don't think avrora gives an increased collection %. she was the cbt reward not a super special ship. (plus i've heard she kinda sucks in gameplay anyways)
EN Server: September 30th - October 19th 2018
that is visitors in dyed red
and washington server came out 20th october
oof.
The touch screen of Samsung Galaxy s10e isn't responsive enough for azur lane. All other apps respond fine except for AL. I'm tapping multiple times to get the game to respond .
that sounds more like a device issue than a game issue.
Well everything else is fine beside AL
I know the phone only came out March 6th of this year. So,its possible that the game isn't optimized yet for s10e
more than likely. especially if the phone runs android 9.0
It does
that's probably why then. the game isn't optimized for 9.0 yet.
Hmm
Its only in the maps trying to click on the boxes to move where it does it the most.
that phone doesn't understand games and apps targeted to android 8.1 lmao
Lol just letting the team know where the problem is.
is it something wrong with the time ingame? I am getting calendar poping up and class not working suddenly.
its supposed to be cruiser still
Yeah, seems like it pops up one hour early for some reason. actual restart should be still an hour later.
That's less of a bug
More of your data getting corrupted

Normally it's due to unstable connection during patch/update installation
just reinstall with wifi
Not only that. are they all due to unstable connection?
My torpedos stopped loading for awhile
Idk whats the cause
But it just froze
it can be fixed by firing loaded torps tho
After the pvp and commision hotfix
I received another rank up reward from pvp
Is it intended or?
not exactly, but you can freely claim them
Its safe then, okay
huh
Those are extra decorations.
it is not a bug
The "Theme" is completely bought, but you can buy extra decorations. 
its okay
i bought the car during the christmas dorm event and i seem to be unable to locate it in my list of furniture
can you search for it
also seems more like a thing for #tech-support than #bug-reports
nvm, i found it, i put it on the second floor
i guess you cant use it more than once
why would you?
i forgot the 2nd floor existed because there's no point decorating it if your friends cant see it
and it was just only the car
is it possible to get Hatsuharu in builds in washington server?
Shouldn't be?
just wanna know if this is a bug
hi, about month ago I encountered a weird glitch that cause many parts of my UI go black for no apparent reason
last time I talked about it, I was told to submit debug but by that time the bug was already gone
so it just happened again, and I made some screenshots (although I'm not sure whether I've done this correctly or not)
screenshots coming up in a second, if anything else is required, please do tell me
corrupted files.
try clearing your cache first and if they're still there you'll have to reinstall. (make sure your account is bound before you do.)
last time a simple restart was enough to revert the entire thing
k then try restarting again.
I have 95.5% collection in washington server and I am missing 3 retrofits and Avrora which are the last 4 collections and also Hatsuharu but she is only obtainable after 20th from calendar.
and we have this guy IJN Yamato at 97.6%.
I know that each retrofit gives 0.4% and I assume he has Avrora and the 3 Retrofits that I dont have so it would give him 1.6% higher than me. but that would only put him on 97.1% somehow he has 0.5% extra which is a ship or a display bug or something.
Are ships also .4%?
there is only 1 ship I am missing from current roster and its avrora
unless somehow Avrora gives like 0.9%
ships are .4%, unless Sandy has different math about it, I am missing exactly 4 with 98.4% collection
we dont have 6 ships from VDIR. becuse its washington
they are
that's rather bizarre
eternally missing 6 ships. feels good man
sick fks. launching a server just after a major event...
best part is they even left the exchange for a week. so U can stare at the shop with 0 emblem
well there's always the rerun. it's not like they're gone forever. 
the ones that are (more than likely) gone forever are the collab ships.
I dont even know if collabs counts. cus I got them all and forgot to check my collection %
collabs dont count for collection percentage
thank fuck
And you're also sure that there are only 3 retrofits left for you along w/ Avrora and Hatsuharu? B/c I mean, your math does add up so I'm just trying to figure it out if possible
yeah
unless there is a hidden Retrofit that I need to unlock to see it on my list
do u guys have 33 retrofits?
that is the number
yeah I am missing 3.
and the only one I can think of that you could "miss" is Bailey
I have her
spammed light for her
played since server launched and havent missed a single day
but Achy seems to caught it in #gameplay-help and is gonna ask intern kun
I can finally sleep well once I get a answer <.<
So Achy will just contact ALO directly regarding it? Alright then
You can see here that having higher collection percentage makes futher ships award less percentage, Going from 97.1% to 96.6 is .5, but every further one is .4 till 100%, maybe its just math being weird?
would that explain it? I am too sleepy to count it
I think every X ship is 0.5
problem is he has 4 collections more than me. but somehow got % for 5 collection
you sure you didn't miss a monthly login ship?
cause they've been going since before washington was added.
but.. we are both on washington
oh ya... nvm then
he can't have avrora then unless he used the code super late.
he probly have avrora... he couldve saved his CBT code
or god forbid bought one
or got a code from Dyrus stream event

he's missing 6 ships, which is entire vdir
ya not sure why then. he either has avrora or you overlooked a retrofit.

achy mentioned in help that no one in avrora has hatsuharu. but she's the monthly login and i can see her in the collection so.
U can get her in 6 days
she counts against my collection
the highest avrora collection % is 99.6. so these guys either got hatsuharu early somehow or they have avrora.
they have to have both, vdir is 6 ships
I mean its only washy that dosnt have VDIR. rest got it
he is at the treshold where every ship is .4 and hes missing 2.4% which is 6 ships, entire vdir

inb4 he somehow managed to get a vdir ship in gacha even tho event ended
wouldnt surrpise me
lol
I would not be surprised if DS also messed up the log-in reward in some capacity
oh yeah...
DS?
daylight savings
ah
at any rate, his collection is 100% for Wash standard, 4 days early
or however many it is left
i don't think DS had anything to do with it. it would only set them up a day if it did bug. (or back a day idfk) unless it majorly fucked up and skipped several days.
u live in future too lmfao. its 13th still. she is on 21st xd
Is it just me or did the lecture hall switch to CV classes already? Even tho its still technically supposed to BB/BC (wednesday)
Can't seem to start classes because of it especially right before maint
Oh its known already
it's unfortunately bc of the dst desync that's hopefully going to be resolved by this week
Is my name supposed to be so far apart
Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:
Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues
Chinese
sub can see
YA had 1 job and you fucked up
we don't need unnecessary comments.
Also i broke the game
Basically i tapped add on my previous fleet screen quickly and it allowed me. To add her

alright i'll note it down thank you
@viral grotto does it disappear after leaving formation?
i hope you can't sortie with that 
isnt this shigure?
i don't think she can sortie while being placed in submarine slot just graphical issue probably
i did think it look like shigure swimsuit
which is very weird considering it's name
it is shigure 
her "attack i-490 skin"
might be, really confusing 😄
!feedback Boss node doesn't spawn after I cleared out the enemies in Hard mode 7-1.
restart the game
She is pulling her hand back after the phone sprite appears so I could definitely see it being her pulling her phone out of the bag
or frankly just retreat so you don't waste a hard mode attempt for 3 stars @rocky phoenix 
Ok, I'll give it another shot. Thanks
you can get 3 star in one "hard mode attempt" if you retreat b4 boss and get the other 2 stars first
just a tip 
Fair enough, thanks
Isn't it the same though? The three stars don't start counting until you clear the stage and you still got to defeat the boss several times for that. Yes, on higher stages you will need to defeat more fleets than are necessary for clearing the stage but on those you still have to defeat 5-6 fleets and the boss 4 to 5 times over. And then even on the lower stages after the 3 stars start counting you still have to play it several times for the threat reduction. Not to mention that oil consumption will be the same regardless of how many times you retreat from the stage. So i am guessing that in case one doesn't plan on grinding a particular boss one could use your trick to save 1 or 2 daily attempts when 3 starring high stages but again you still have to spend 4 to 5 for t the 3 stars to even start counting


