#bug-reports

1 messages · Page 59 of 1

fallow niche
#

okay , thanks info

outer kraken
north flume
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restart your game, probably weird desync

outer kraken
#

Ok

warm cave
thick flume
#

btw

north flume
#

report it

thick flume
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im not getting any drops on A2

static slate
#

I tried to buy both the bag and the gems. Same error for both.

thick flume
#

is this just me or everyone else is

hollow kraken
#

@static slate The Google Play error? It's known and being worked on

static slate
#

Oh, it's Google Play doing it? Oof.

#

Oh

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And yeah, looks like the error would only occur on Android. Well, wish them luck.

north flume
#

@thick flume What exactly do you mean by drops?

thick flume
#

after battles i dont see any drops

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lemme try restarting the game

north flume
#

I just tested and I have them

thick flume
#

probably just a bad desync on my part

mystic lagoon
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sometime have no drop

manic radish
#

is there a bug/mistranslation with sheffield's shiny sheff skill?

#

seems different to the one on the wikia

north flume
#

what exactly is wrong? speeWhat

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If the only thing wrong is "not the same as wiki" - no need to

manic radish
opal skiff
manic radish
#

it means very different things

north flume
#

lemme check

mystic lagoon
#

i also getting no drop on A2

thick flume
#

i restarted the game, getting drops now

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try restarting the game @mystic lagoon

mystic lagoon
#

get it

north flume
#

@manic radish @opal skiff I checked JP wiki and it's the same as in-game, so something wrong with wiki info

manic radish
#

so if I'm understanding it right, sheffield's skill only affects herself?

north flume
#

looks like it, yes

mystic lagoon
manic radish
#

well, this changes things a lot

north flume
#

it's also possible I'm misunderstanding bad auto-translation from JP wiki of course

#

but it sounds really close to in-game

opal skiff
#

@north flume can you give me a link to that skill in jpn?

manic radish
#

the google translated version seems pretty ambiguous though, it could refer to either her or an ally

north flume
#

戦闘開始時に自分より耐久が低い味方艦は戦闘中、10.0(30.0)%で受けるダメージを20.0(50.0)%軽減する

manic radish
#

k I'll ask someone to try reading it

tacit raven
#

bug with purchase! No Thade License. I bought a Thade License not in purchases

warm cave
#

ayo, I killed Belfast

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summary was too long ^^

north flume
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DM Carol about that issue @tacit raven

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summary should be short, stop bulling poor girl @warm cave unicornFused

opal skiff
#

it should be like wiki says

north flume
small knot
#

Check Server News about the purchase issues (right now). Seems there's an issue with the Google Play Store and the update.

north flume
#

you absolutely sure?

warm cave
#

ah, sending a shorter line works - but would be nice if Belfast could say something like "that was too long, please try again" instead of just staying quiet

opal skiff
#

at least from what i understand (with my *itty jpn)
Of course not absolutely... ping nozokana. He should know japanese pretty well (i think)

north flume
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u right

#

@sudden wolf can you help us translate this line? 戦闘開始時に自分より耐久が低い味方艦は戦闘中、10.0(30.0)%で受けるダメージを20.0(50.0)%軽減する

tacit raven
#

!help bug with purchase! No Thade License. I bought a Thade License not in purchases. my UID: 202241586

north flume
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@tacit raven I told you to DM Carol unicornFused

sudden wolf
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when the battle start, ships that have lower hp than yourself, 10 (30)% chance to lower damage by 20 (50)%

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isnt that just sheffield skill?

north flume
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it is

opal skiff
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@sudden wolf ye but check few post up in this channel

north flume
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thx

tacit raven
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how to write there?

opal skiff
#

skill on en says different things

north flume
#

ok, please report it as a translation error then

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!bugreport

rocky willowBOT
manic radish
north flume
tacit raven
#

thank

north flume
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ok, I see, for some reason google translate on the wiki itself works way worse than normal one GWnanamiNotLikePapika

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So it got really confusing

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I should've just use it from the very start

wary tinsel
hollow kraken
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Known translation issue

manic radish
#

which option do I select for the sheffield issue?

north flume
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3

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It doesn't matter that much really

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Whatever you find appropriate

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We will re-evaluate it anyway

manic radish
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kk

mental parrot
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The game restarts continuously for no reason, even if I stay on the home screen. I also have bug with textures quite fluently.

north flume
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make sure it's bound to twitter and reinstall

mental parrot
#

Ok

manic radish
#

alright, sent the feedback via belfast

mental parrot
#

I just have to link my account and then reinstall the game, right?

opal skiff
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@mental parrot yy, most reliable is twitter

mental parrot
#

Thx

mental parrot
#

The game still restarts

subtle pebble
#

rewards; phase 1 is missing a bulin, phase 2 is missing a gun and a t3 pom pom, phase 3 is missing a purin. all quite significant rewards

#

never mind the 9 T3 blueprints from phase 3

opal skiff
#

@mental parrot have you deleted app data as well?

mental parrot
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Yes

opal skiff
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so user data, cache everything and still nothing?
If thats the case, personally i have no idea what to do.
Might try to restart phone as well and see if thats will do something

north flume
#

@subtle pebble our rewards pool is not the same as JP/CN

mental parrot
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thanks anyway

subtle pebble
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well yea i noticed, but its also weird that instead of 200/400/600 for us its 199/397/596

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just seems like stuff is missing

opal skiff
#

what about some recent updates of other apps which could possibly interfere? Like some power saving thingy, antivirus etc.?

mental parrot
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the problem is not recent, its date almost from when I installed it

opal skiff
#

and what device?

honest pumice
#

how much ram does your phone have?

jaunty turret
#

Can't buy lucky bag on Android?

frosty gyro
jaunty turret
lunar nova
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@proper ridge

honest pumice
#

people being racist isn't a bug. emileSip

gritty trellis
#

Well yostar is chinese company so.. kinda disrespect?

foggy dove
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...

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DUDE

honest pumice
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and you're not supposed to ping the staff in general chats like that. if you want to report these people DM them to GT racer or ALO when they're online.

foggy dove
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I literally told you to DM him twice

honest pumice
foggy dove
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🤦

north flume
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I mean... we literally have reporting in Belfast

foggy dove
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i mean restart

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urgh

north flume
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I'm saying you should direct people to it instead of "DM Intern"

wheat palm
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[EN] Shiny Sheff: If own HP is lower then fleet flagship's, x% chance to reduce DMG taken by y% when being attacked. Does not work on status effects.

[JP] Shiny Sheff: Allied ships with lower health than Sheffield at the start of battle will have a 10.0% (30.0%) chance of receiving 20.0% (50.0%) less damage.

north flume
foggy dove
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it's been reported already

wheat palm
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  1. The text is worse then google direct translate.
foggy dove
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i honestly don't think it was a typo or mistranslate

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the skill desc for EN we have is likely what her skill was originally supposed to be

wheat palm
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I'm confused between rework or completely mistranslated.

foggy dove
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her skill was actually buffed

opal skiff
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en is translated only from jp?

fossil condor
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No, it's sometimes a mixture of jp/cn, though generally it should be similar. There have been the occasional issue, but please report them through Belfast.

wheat palm
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What's the difference between "sunk" and "killed" in azur lane context?

honest pumice
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terminology. you don't say "that boat was killed" you say "that boat was sunk" just like you wouldn't say "that person sunk" you'd say "that person was killed"

wheat palm
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yeah but in the context of getting their hp dropped 0, is the meaning the same?

honest pumice
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pretty much. it's just the correct terminology is all.

wheat palm
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i just found it confusing that Juneau uses "sunk" and Urakaze uses "killed" for the same purpose.

feral rivet
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Hello, i buy a packet, google play accept the credit card, but the credit card disapproved the purchase and the game give me the packet

foggy dove
feral rivet
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@foggy dove yes

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@fallow niche

frosty gyro
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it happens sometimes

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also please dont @ aki, enderhazard told you where to go

feral rivet
#

To@go?

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By support mail?

frosty gyro
buoyant hemlock
#

Yeah, too lazy to find that, thanks

tropic orbit
#

So im not entirely sure whether this bug even matters but i killed a boss at the same exact time that a ship and a suicide boat spawned and then i had to kill them instead of the battle ending after the boss died

hollow kraken
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@tropic orbit It's been marked as 'Not a bug' so it's intended

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When it was reported a while back, that is

foggy dove
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defeating the boss should count as the win for boss battles yes

hollow kraken
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Well, Aki marked it as not a bug so warShrug

tropic orbit
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I mean i still won so i dont really mind it just it confused me since the nuclear boss explosion was still on screen and the ships were fine

buoyant hemlock
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Sirius doesnt have any Voicelines for some reason? All the other ships talk but Sirius doesnt

fossil condor
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It's possible she doesn't have a VA at the moment. Does she?

foggy dove
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She does not

buoyant hemlock
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Ah i wasnt aware shed be released incomplete

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Are there any other ships like that

fossil condor
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Some of the newer ships release without VA's yes. Think the two Eagle Union ships for the Lunar New Year were like that.

foggy dove
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Plenty

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Z35 only recently got a VA in JP/CN

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Curlew and Curacoa lack them (they're royal btw)

hollow kraken
lost coral
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ok no problems

subtle pebble
foggy dove
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Known

subtle pebble
foggy dove
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It's more of the the issue of text clipping itself

subtle pebble
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any other place to see known issues apart from #known-bugs ?

foggy dove
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The bot message nimi sends

fossil condor
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There's a trello for bugs, translation issues, and general feedback.

buoyant hemlock
#

So, this is a bit messy. The lack of any info in the patch notes is making this a bit confusing. Basically JP/CN got a voice update today that introduced a bunch of new lines for Characters and skins
#Base:
Chaser: Rui Tanabe
Mullany: Asuka Oogame
Makinami: Rui Tanabe
Naka: Konomi Fujimura
#Skins:
Eldridge - New Year's Handholding: Nozomi Sasaki
Jamaica - Dark Bolt: Yuuko Sanpei
Chaser - Way of the Eastern Radiance: Rui Tanabe
Nicholas - Mispackaging?: M・A・O
Nelson - Lunar Witch: Yuuki Kuwahara
Belfast - Iridescent Rose: Yui Horie
Mullany - Eastern Radiance Fashion: Asuka Oogame
Isuzu - Fairy Tale Night: Akari Kitou
The entire Base section was added in EN too today, but none of the skins received any new voice lines EXCEPT one line in Chaser's Qipao.
Due to the lack of info in the notes I have no idea whether the skins being still unvoiced is intended because they have yet to translate the new lines, or if it's just a bug.
That's why I submitted the report about Chaser.

fossil condor
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Patch notes transparency is something that'll hopefully be handled better in the future since it's been discussed, but this particular issue will probably be handled by someone who's more aware of the issue than me.

rustic thorn
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Ik restarting the game fixes it but still weird

radiant chasm
foggy dove
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@radiant chasm update the game

radiant chasm
#

Unable to make purchase in cash shop

foggy dove
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Update the app in the play/app store

radiant chasm
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@foggy dove it's a new instill ... I had reinstall twice and issue persist

foggy dove
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Check if there's an update

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But when he checked again, there was an update

radiant chasm
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Okay thanks

buoyant hemlock
#

👀

noble peak
#

No boss on 6-1 hard mode

hollow kraken
#

Restart the game

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That is due to a shaky connection unfortunately

noble peak
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OK thanks

hollow kraken
#

No problem at all

loud moon
#

I just played through two hard maps, and when entering it the only ship that would appear is the boss, I didn't have to clear 5 other battles or anything beforehand I jsut went straight to the boss fight. This is on Hard Mode 6-4. Is this a bug?

fossil condor
cobalt slate
#

I have a bugs that won't let me build any event ship

buoyant hemlock
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waitwut

hollow kraken
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What exactly is going on w/ it? Is it giving an error or something else?

cobalt slate
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everytime i try to build limit event ship, It just say data don't exist and give me a common ship

buoyant hemlock
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👀

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oh boy

hollow kraken
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'Data Doesn't Exist:20' is due to a shaky connection and is fixed w/ restarting the app

cobalt slate
#

i got This bug last event and i thought dev will fix It but no i loss god know amount of cubes and coin

foggy dove
#

Getting common ship is not a bug

cobalt slate
#

i restart the app and my phone

foggy dove
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Data don't exist is a connection problem

hollow kraken
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Restarting the app should send the ship to your dock automatically. You can sort your dock by time joined

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If you mean that you think you lost the ship

stiff totem
#

The purchase bug is still around

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And i can't even update the game anymore

cobalt slate
#

i dont know

stiff totem
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Oh wait no i found the option

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I just woke up kek

cobalt slate
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maybe It may not be a bug but I can't get any new ship in construction and It keep showing the message ''data does exist'' in limit build

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th message show up everytime i build a ship in limit build

foggy dove
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It's not a limited build bug

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It's a connection issue on your side

cobalt slate
#

i have high speed wifi

foggy dove
#

Your phone has issues then

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Not connecting to the WiFi consistently

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Resulting in this

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It's not an AL issue

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And getting commons is not a bug

cobalt slate
#

i see thx for the help and sorry, im a bit mad cuz i haven't get any new ship since last year

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limit build ship i mean, It can be my bad luck hahahah

distant flax
#

Who do i Contact if moneys been taken from my account but i havnt recieved the items?

rich mauve
distant flax
#

Thanks

woeful ravine
buoyant hemlock
#

Spelling error

#

Possibly

frosty gyro
#

its her name

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how would that be a typo? do you guys know how typing works unicornFused

buoyant hemlock
#

Belchan = Belette

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Oh no

woeful ravine
#

but why translate her name into some french sounding stuff sandyCry

buoyant hemlock
rich mauve
frosty gyro
#

its actually derived from the french suffix

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but english is a little bit of everything

buoyant hemlock
#

no jp honorific
got it

frosty gyro
#

racist term by the way might want to be careful there

buoyant hemlock
woeful ravine
#

"jap" is rude
call em "jp" if short form

buoyant hemlock
#

Okee

lunar matrix
rich mauve
#

It's known

lunar matrix
#

👌

buoyant hemlock
#

glowwormception

cosmic pond
#

Does Genville not have a VA or is she bugged?

buoyant hemlock
#

Possibly bugged
I don't even

#

Wait

lunar matrix
#

Check settings for updated data downloads?

cosmic pond
#

It's all on latest

buoyant hemlock
#

Ye she has VA

hollow kraken
#

@cosmic pond Try restarting your game while you have the most updated voice files. See if that fixes it

#

Oh wait, she doesn't for EN yet it seems. My bad

cosmic pond
#

Didn't work

hollow kraken
#

Her CV isn't listed

cosmic pond
#

Oh, then ok

frosty gyro
#

also they might have a listed CV but no actual recorded lines by the way, like avrora, bur she might have only been the only outlier

hollow kraken
#

True, I'll keep that in mind as well

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Although, it is weird that we got Chaser's lines put in but not Grenville's since they were both announced together thinkZed

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And the JP Twitter did state that her recording was finished and will out around the end of Feb, so now I'm not all too sure

trail willow
#

is there something wrong with DoY?cuz when i use her in my fleet the game get fps drop

frosty gyro
#

doy? mutsukiStare

hollow kraken
#

Duke of York (btw that was quick to get her lol)

trail willow
#

thanks to luck

hollow kraken
#

But regarding fps, unfortunately I can't test it myself and I've personally never heard of a ship dropping fps.

trail willow
#

i'll try restarting nox and see if that helps

unborn night
hollow kraken
#

That's the point of the line. She's saying she doesn't get days (weekends) off since she is so hard working

unborn night
#

oh rofl

hollow kraken
#

So Sunday and Saturday are changed to weekdays

trail willow
#

turns out it was just the nox app acting up,everything's fine

frosty gyro
#

nice

hollow kraken
#

Hey, good to hear

limber dew
#

The 3 Weapon skins from the glacier pack arent showing up in the ship equips or in the storage gear section, but it says "owned:3" in the coin shop

hollow kraken
#

You need to open them from your storage

limber dew
#

Oh...

hollow kraken
#

Yeah, Lucky Bag skin boxes don't auto open

limber dew
#

It auto gave me the ship skin so i figured itd also open the boxes, ty

hollow kraken
#

No problem at all

viscid lance
buoyant hemlock
#

Did you clear it

viscid lance
#

No

buoyant hemlock
#

Clear SP1

#

Then 3-star it

viscid lance
#

Isn’t that event over though

buoyant hemlock
hollow kraken
#

You're thinking of Ryuujou's event. These missions are for WC

#

Winter's Crown

frozen robin
#

He already completed A1-A3

buoyant hemlock
#

Wait

#

That say SP1

frozen robin
#

It shouldn't be there

buoyant hemlock
#

wtf

viscid lance
#

Yeah

hollow kraken
#

Oh, it does say S instead of A. My bad

#

Restart your game and see if it clears them

viscid lance
#

It is still there

small knot
#

The missions for Ryuujou's event (if they haven't been done) might still show up since the event is technically still going on. You just can't access the maps anymore.

buoyant hemlock
#

Well then

frosty gyro
#

doesnt work like that

#

the quests would be gone too

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its a typo

viscid lance
#

Is my rng so bad that my missions don’t go away now?

frosty gyro
#

clicking it takes you to WC map

hollow kraken
#

Oh, was it just never noticed yet? entyLUL

buoyant hemlock
#

I don't have it

frosty gyro
#

thinkpitz my A1 quest takes me to world map

frozen robin
#

It's not A1 GWupuCirCup

frosty gyro
#

I have it unicornFused

frozen robin
buoyant hemlock
#

I have A1

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Not SP1

frosty gyro
#

I never did the event if that means anything really

viscid lance
#

ayaya it’s not just me

hollow kraken
#

So yeah, they still appear when they shouldn't

frosty gyro
#

but the A1 or C1 quest takes me to my world map rather than the winter crown map

frozen robin
buoyant hemlock
#

Wait

#

For

#

Tomorrow

#

V

small knot
#

They'll likely go away on the 27th when the exchange for Ryuujou's event is over.

buoyant hemlock
frosty gyro
#

we’ll see

#

but thats not how it works

#

so regardless its still a bug it seems

runic laurel
#

look the names not the same as the event page on wiki

small knot
#

It's known.

cold oasis
small knot
#

Probably just need to restart your game.

cold oasis
#

I played last night, and start this morning, and still the same

hollow kraken
#

Missing textures for the in-game pop-up seems like corrupted files. Bind your account if you haven't already (Twitter preferably) and re-install the game. Use wi-fi if at all possible since it is more stable than mobile data

blazing verge
#

How to fix this bugs? It says "Failed to initialize payment system.:10102"
& "System error: 1:Invalid output".

hollow kraken
#

@blazing verge Make sure your game has the most recent update from the Google Play Store. There was a patch pushed out this morning on there to fix that error

cold oasis
#

@hollow kraken okay I'll try later if I can find good wifi, thx

hollow kraken
#

No problem at all

blazing verge
#

Thanks @hollow kraken Just found the updates 👍

hollow kraken
#

Nice renownThumbsUp

small knot
#

Did you already get Duke of York and the Gold gun from phase 4?

hollow kraken
#

No, that's Phase 3. For some reason it changes to Phase 4 when clicked on. Doesn't seem like it was caught either. Please report it w/ Belbot @woeful ravine

#

And specify that it only shows it when clicked on please

small knot
#

Oh.

tropic ocean
#

can't link to twitter/facebook after reinstalling the game, it just keeps crashing

hollow kraken
#

Try turning on and off developer mode on your phone and see if that fixes the issue

tropic ocean
#

oh nvm, twitter started working again

#

thanks anyways

buoyant hemlock
#

Do the devs know that sirius and matchless don't have voice lines?

hollow kraken
#

No problem, just glad to hear it's working for you

#

@buoyant hemlock Yes. They're not voiced yet

buoyant hemlock
#

ok, just wanted to make sure

tropic ocean
#

happens all the time with new characters

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will take some time before devs add voices for most

dreamy cipher
#

Says cleared phase 2 but i didnt get the decor yet so cant proceed to phase 3 thinkpitz

hollow kraken
#

Actually, Matchless does have recorded lines. At least the Wiki has them pulled so I assume they're on other servers. thinkZed

frosty gyro
#

can confirm

hollow kraken
#

Are your voice files updates @buoyant hemlock

tropic ocean
#

think hood 's wedding skin lines are on other servers too but not here IIRC

buoyant hemlock
#

yes

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oh wait, i don't think it was matchless

#

i think it was grenville

#

i remember building her and she didn't have any voice

frosty gyro
#

she doesnt

hollow kraken
#

Yeah, we don't have Grenville's yet. Her voice lines are new and also her CV hasn't been credited on our version so presumably it's intentional.

abstract crest
hollow kraken
#

@abstract crest Can you please report that to Belbot via DMs w/ !feedback
@dreamy cipher I haven't seen anyone post this issue before. Can you try restarting the game as a first step, if you haven't already?

dreamy cipher
#

literally restarted the game quite a number of times alr thinkpitz

abstract crest
#

will do

dreamy cipher
#

items are still in the gacha, but the game wont let me pull anymore since it says cleared alr

hollow kraken
#

Well then. Since this seems to be user specific (at least for now. hopefully it doesn't become common) can you try re-installing and seeing if that fixes the issue? Be sure to bind your account if you haven't already

dreamy cipher
#

alright then

frosty gyro
#

also use wifi smugBucky

willow sleet
#

Please help I already email to developers but no response, my problem is got charged twice during buy Glacier blast

frosty gyro
#

when did you send an email?

willow sleet
#

12 hours ago

frosty gyro
#

1-3 business days

#

you will get a reply then

willow sleet
#

Just curious, I didn’t got any automatic reply email

#

Is it normal?

frosty gyro
#

yes

willow sleet
#

Thanks

honest pumice
#
  1. you're in the wrong channel.
  2. you're being impatient.
  3. it takes at least a day to get a response. the maximum time it'll take is 5-6 business days.
willow sleet
#

Which channel?

frosty gyro
honest pumice
#

the correct channel is none of them since you're supposed to wait for a response. nothing we can do here. however most people go to #tech-support

glossy rain
#

so uhm

#

i dont know if anyone is experience this but victorious is immune to BB fatal damage?

#

she literally took 0 damage in this screenshot from boss, i tried this multiple times(you can see the fadded 0 on this screenshot on top of tirpitz icon, that was damage directly shot at victorious)

#

as you can see she is still alive post battle, she seems to have the same ability as hiryuu

glossy rain
#

Update: this seems to be caused togheter with fortune... i tried pvp and she wasnt taking damage from BBs after depliting her hp bar (she didnt die after taking a torpedo from a lvl 100 jintsuu), victorious is currently lvl 26

frozen spoke
#

Is this a bug or we can store exp now?

#

It doesn't reset to 0 when resetting the game

frosty gyro
#

some xp can be stored

frozen spoke
#

Like permanently now? Cus it resets on previous patch

#

It would be nice if we can store exp when the level cap come out

north flume
#

We not sure, I'll ask devs about it

frozen spoke
#

Ok

kind solstice
#

Not mine but dat timer

lucid moss
#

SSSR GWcorbinMonkaGIGA

#

UR GWtogaPagChomp

#

But mine

hollow kraken
#

@lucid moss Yeah, Play Store doesn't like to show the actual update file size at times

lucid moss
#

Yeah, i done with 1,1GB

#

How shame

woeful ravine
#

so i reported the phase 3/phase 4 thing and apparently bot rejected it since its a known issue? fumizukiStare

frosty gyro
#

yes it is known

hollow kraken
#

@woeful ravine Yeah, sorry but in the time frame that you didn't report it to Belbot, someone had reported it as well so we just took their report

woeful ravine
#

ah i see LeanderXD

fallow niche
#

fixed

#

restart game'

hollow kraken
#

Aki, you're so fast

frosty gyro
#

https://trello.com/c/O1fyfjOM it was reported here

User Info: 134586871
System Info: Samsung Galaxy S7
Frequency: Guaranteed. It always happens no matter what
Perceived Severity: Minor issue that does not impact core game experience (e.g., misformatted graphics or poorly translated text)
How to Reproduce: Selecting "Phase Two...

Labels

Low, Android

#

how nice of you aki akashiGem

fallow niche
glacial valve
north flume
#

I think all events are considered EX chapters?

#

As in "Extra story chapters"?

#

I might be wrong tho

inner forge
#

yeah, that's been the same for every event iirc

north flume
#

It doesn't refer to their difficulty, just their place in game's story

glacial valve
#

ooww okay

crude sapphire
#

Ok so I don’t have any images related to it. I got Common KMS ship from Weekly missions as a reward instead of Purple Bulin

north flume
#

...

frosty star
#

https://puu.sh/CPWRW.png could have sworn that it was reported before, couldn't find it on trello, but the mail icon rolls over to 10 instead of 100.

north flume
#

It was archived, but thanks for checking the trello

wild heron
#

have anyone confirm that the stored exp is intended? which means after the next lvl cap comes out they'll instantly lvl up?

weak flint
north flume
#

I asked the staff to confirm it with devs is it intended or no, just wait for their answer

#

(it might take some time)

frosty star
#

if i recall it the exp did get retained for a while on cn before cognition awakening was implemented.

wild heron
#

how bout on jp server? we're most likely following jp

north flume
#

let's just wait for their answer instead of speculation ayaya

remote tinsel
#

wrong chat

weak flint
#

_ _

frosty gyro
#

its stored on jp too btw

deft leaf
foggy dove
deft leaf
#

Oh, I didn't see that. Sorry

buoyant hemlock
#

Incoming over 9000 more inquiries about the threat system

frosty gyro
#

the time has passed for that

buoyant hemlock
#

Selling ships through battle interface doesn't seem to bring up all ships. Only 1 or 2 are sellable. Is that intended?

fossil condor
#

Do you have filters on?

frosty gyro
#

are your ships locked?

foggy dove
#

most likely locked

buoyant hemlock
#

nope

#

unlocked

#

common drops from event maps

foggy dove
#

screenshot of the selling menu thru battle interface and the ships in the dock menu you want to sell please

buoyant hemlock
#

Are your ships in commissions/academy/dorm?

#

only locked ones are

#

oh

#

my bad

#

👀

#

the one thorugh battle screen got filtered like Flyflu said

#

dunno why thou

fossil condor
#

Yeah, I realized that sometimes the filter will apply to retire, seems like it only does so through the full dock shortcut.

#

It may be a bug, let me check.

buoyant hemlock
#

Okay 😄

buoyant hemlock
#

Nope

#

Just click confirm

subtle pebble
#

when putting any dark-skinned shipgirl in the bierkeg-bath their body turns pale

#

the other baths dont have this... feature

north flume
#

wait, only this bath?

subtle pebble
#

as far as i could see, so far tried several others

north flume
#

huh

#

It was a problem before, so I assume they fixed other baths but this one

subtle pebble
north flume
#

Please report it with Belfast bot

#

!bugreport

rocky willowBOT
subtle pebble
#

done

wild heron
#

@north flume how long have it been since you asked them about the stored exp? if possible can you ask them again cuz its possible they mightve forgot about it

north flume
#

Things take time

#

And it's not exactly time pressing issue

trail willow
#

stored exp on a ship will be carried over once awakened with mental units,according to wiki

foggy dove
meager phoenix
#

cant rotate this

foggy dove
#

pretty sure that's intended

keen latch
#

Correct me if this has been reported, but this aircraft is called Blackburn Firebrand

hollow kraken
#

Known translation issue

keen latch
#

Ah nvm then

#

Torch is not a bad name tho lol

#

Same thing but shorter and less British

mental rover
#

Bugs!!! Cant progress...

#

I really need help, i clear cache, uninstall and install the game, no luck, can somebody help?

buoyant hemlock
#

Hello devs, i want report some bugs in A1, can't seem to finish stage as the boss doesn't appear

vestal oasis
#

Restart the game

runic snow
#

I'm not sure if it's intentional, but this tab with Deutschland has been here for ages. Is it just me that has that?

north flume
#

It's just general tab to get access to the events page

frozen niche
#

I restarted 5 time the game

#

still can collect my coin

#
  • carachter walk but stay on the same position
abstract tulip
#

not sure if a bug but i cant seem to see sheffield on retire even when shes unlocked

#

ive tried restarting and locking and unlocking both sheffs

buoyant hemlock
#

Ya it's a problem

#

Sheffy is getting filtered everywhere for who knows what reason

#

And other event ships too

hollow kraken
#

@abstract tulip Can you check what filters you have set on your retire screen please?

abstract tulip
hollow kraken
#

Odd b/c I can see mine in the retire screen thinkZed

#

Also, are you trying to sell through the battle interface or in the build menu?

#

@abstract tulip

abstract tulip
#

build menu

hollow kraken
#

@abstract tulip Sorry for the delayed response. So after some testing, I can't seem to recreate this scenario. My Sheffield will always show up. And since no one else has reported this specific problem, I can only think of suggesting binding your account and re-installing the game if possible (also over wi-fi) and seeing if that solves the issue

shrewd osprey
#

greetings, am I supposed to see this still? I tried updating with playstore as I saw, but that did not fix it

#

if I click "go" it just redirects to A1-A3

hollow kraken
#

Yes, Ryuujou's quest are still showing. It's known

shrewd osprey
#

okay yeptune

buoyant hemlock
#

Is is just me or current IOS cilent got crashed more? Often while sortiying and pvping.

#

ok nvm i turned off my flashlight and the app stopped crashing

frozen niche
#

Still cant collect coin

#

Restard 20 time and re installed the game

formal berry
#

So it happened to me that I still hear event bgm when I'm in battle, and I actually enjoy it since it makes the battle more intense, still I'm putting that out because I know it is not supposed to happen

daring vortex
#

Global chat shows people building SSRa from previous event, Divergent Chessboard . Graf Zeppelin in the screenshot, Z46 also sighted. Not sure if it’s a bug with the name identification or they are mistakingly in the current build pool

elder pine
#

It's likely this person (people) has not logged in since December.

buoyant hemlock
#

It's still crashing, IOS cilent
Nothing's wrong with my phone, the game just reset after a battle

honest pumice
#

it's just people trolling.
you can't get the ships from the DC event anymore but you can hold onto the ship for as long as you want. so if you want to troll people you could save deploying graf for later down the line.

mental rover
fossil condor
#

Some further explanation or description would be helpful, and if you at least tried restarting?

#

If you explain what you're trying to do that causes this, it might help.

north flume
#

It was reported before, but got moved to fixed. We don't know any way to fix this on our end, so you might want to contact tech support

#

?techsupporten

dusty beaconBOT
#

If you experience a specific technical issue, such as a bug not encountered by others; an issue with a purchase, or a loss of items, please email al.cs@yo-star.com with your UID (it can be found in your in-game profile menu), in-game name, server and issue as well as device brand, model and operating system. You may alternatively DM Carol#3457 on Discord about your issue (Yostar staff from the Official EN Server) but please do not do both.

north flume
#

Just keep in mind it'll take 1-2 business days for them to get back

mental rover
#

I have tried all, restart, uninstall then install, all of them, yet still like that

storm pivot
hollow kraken
#

Try restarting your game and seeing if that fixes the issue

spice prism
#

On D1/B1 area B4 the ship level is below the island.

oak fractal
#

it's normal

manic ibex
north flume
#

yes

manic ibex
#

inconclusive or LeanderXD

north flume
#

is this "working as intended" was the only question tho 🤷

manic ibex
#

oh ok

hollow tree
#

Not sure if this is a bug or a mistake from the wiki but D1 took 5 battles before boss node showed up ingame even though the wiki says it only takes 4

frosty gyro
#

👌

#

also next time

#

since its more likely an error on the wikis end

hollow tree
#

My bad, I thought the wiki was correct since it was 4 battles for D1 on both normal and rerun versions of the event (which was probably the case for JP/CN servers)

frosty gyro
#

do you mind testing it again then?

hollow tree
#

I'm doing a D1 run again to double check

#

I'll also try relogging after the 4th battle just in case

wild heron
#

yeah it appear after 5th battle

#

<@&466119843528179723>

north flume
#

...

fair storm
#

huh emileSip

#

hmm

oak fractal
sacred plume
#

???

north flume
maiden cypress
#

^

strong hare
#

alright

sacred plume
#

damn it's been so long since I got a ping here

hoary geyser
#

Why mention al of wiki team for that

sacred plume
#

bye~~~~~~~~

maiden cypress
#

tfw this blanket ping revives irony tho

wild heron
#

didnt know theres so many wiki team

north flume
#

ok, lets stop before EVERY member of the wiki team leaves his message fumizukiStare

honest pumice
#

i'm laughing harder than i should at this

north flume
#

(also why wiki-team taggable? I thought only wiki staff is)

wild heron
#

for this purpose

sacred plume
#

I thought that I muted this server, but apparently not

frosty gyro
#

whys it pingable

#

like I was asking the guy to check, but I had life things to do and would of fixed it when confirmed

#

somethings dont need to be urgently changed for future reference, you could of just @‘ed me, I am in the wiki team @wild heron

wild heron
#

you're an artist

honest pumice
final stag
#

I quit playing this game sorry 😂

teal compass
hollow knoll
north flume
#

ok, lets stop before EVERY member of the wiki team leaves his message

sullen ginkgo
#

@north flume 🍩

outer blaze
rancid sleet
#

Another pingo Kongoumad

hasty brook
#

fumizukiStare wikiping

west tiger
#

pingo

north flume
#

I will start warning ayaya

#

I really don't need people spamming because someone pinged you

steady island
#

umm
is it me but evertime i got disconneted from the game, my game suddenly crashed
it didn't turn to be like this before, and i need 5 min to re-enter the game

magic creek
#

So, a friend of mine tabbed out of Azur Lane on his mobile and it got caught in an infinite loading screen. He tried uninstalling and reinstalling multiple times but keeps receiving the error: "Hash file check failed. Try again?" which simply results in the loading screen glitch again.

buoyant hemlock
#

Is he installing it on a SD Card or wut?

magic creek
#

presumably? It's his mobile after all

#

wait...things don't normally install on the SD card do they?

buoyant hemlock
#

It could be a modified SD card of a smaller size so some files are getting overwritten while installing

But if the SD card is ok then that could be either low phone memory or network problem

magic creek
#

the thing is, it was fine up until he went and tabbed out of the game. when he uninstalled and reinstalled the game, he did make sure to remove some space just in case that was the issue

buoyant hemlock
#

By tabbing out you mean exiting and reentring right?

magic creek
#

yes

buoyant hemlock
#

Oh boy

#

@north flume Help this poor soul

magic creek
#

i feel as though this is gonna be tricky...

buoyant hemlock
#

Never happened to me so can't say the cause

north flume
#

I can't crop rn, but it should mention this exact error

magic creek
#

think i found it, i'll take a look

#

so, the issue there was [l2d] or something that everyone was getting at the time, but in his case, it's just Hash file

#

that issue was solved with a patch also, from what it looks like

buoyant hemlock
buoyant hemlock
#

Planes mistranslation. Localization made names to be "torch" and "glowworm" when the correct ones are right there in the background

north flume
#

known

crimson basin
#

17950 days ago ? :v

obtuse pier
hollow kraken
#

Huh. Can't seem to find it on the Trello. Surprised it was never caught before. Can you report that w/ Belbot please, @obtuse pier

wild heron
#

@north flume any update regarding stored exp

hollow kraken
#

@obtuse pier Thank you for the report renownThumbsUp but just for future reference in-case you ever have to do it again, for ship specific translations, the summary should just be the ship name

obtuse pier
#

Was my first report ever so i guessed most of the things to do sorrybakaa

hollow kraken
#

Well Belbot does state to use just the ship name, but either way it got reported so we're all good. Thanks again ayaya

cold umbra
#

I've run into something really odd

#

I was mid battle, and everything just stopped

#

No firing at all

#

Tried leaving the battle, even switching fleets, both broke. I'm gonna try restarting BlueStacks and see if that fixes it

#

Anyone else seen this?

#

Seems to have fixed itself after restarting, I have no idea how it happened saddly, i was running on auto and was off screen

honest pumice
#

iirc that's a known bug. restarting the game should fix it.

cold umbra
#

Oh, sorry I tried looking for it but didn't see it.

gaunt iris
honest pumice
#

ya it's known.
just restart the game. the ship should be in your dock. if it's not then it's lost.

gaunt iris
#

Alright thanks

sour marsh
#

Possible Bug :
Ship : St. Louis
Skin : Spirits in the Snow
She keeps yelling "Lucky Lou" everytime a skill activates.
The Voiceline gets activated with her "Anti-Air Mode" and also with the "All out assault".
This should only happen when the Skill "Lucky Lou" is activated. It would match at least with her Skill
Currently she is spaming this Voiceline every 2-5 seconds and its annoying.

frosty gyro
#

when reporting a bug you should be serious or else its hard to take the rest of the message seriously

#

her skill activation line is Lucky Lou by the way, so every skill she activates she will be saying lucky lou (also it is not skin specific afaik)

sour marsh
#

It is a serious message. They cant be serious with this one voice line that overlaps so often that you consider throwing her away or mute the game. So i thought it is a bug because Anti-Air Mode procs all the time and i have the skill only on lvl 1. Havent seen any other shipfu that goes nuts with the activation line like her.

hollow kraken
#

Yeah, the anti-air part isn't a bug. It will always proc skill lines

frosty gyro
#

thanks for changing it to her actual name emileSip

hollow kraken
#

And I checked for 'All Out Assault' on my St. Louis w/ said skin and that doesn't proc her line

sour marsh
#

I have to rewatch my event run if she didnt proc that line on your side. Maybe it overlaped with other skills and i thought it was with all out assault

mental rover
north flume
umbral quartz
#

Sometime when im going back on main screen this never ending loading was kinda annoying. And i need to restart the game just to make it disappear... kisaaa

#

And it happening alot lately

north flume
#

<4, not =<4

knotty gate
#

3 ship per fleet ,hmm

north flume
#

I think it was mentioned that you can have second fleet full, you'll just need to retreat it before doing boss fight

#

But I'm not 100% sure

bitter ridge
#

"torch" and "glowworm" ...

#

WHO DID THIS??

rich mauve
#

Known

unborn night
#

not sure if considered a bug, or more tech related, but shouldn't gear loadouts be bounded with account?

north flume
#

no, it's device-based

unborn night
#

they're saved local? I reinstalled the game and noticed that, and it's a bit annoying having to equip each ship again cause loadouts where cleaned

#

can't there be an option or something for loaouts to be saved with binded account (or server side idk) ? it's a bit of a nuisance to having to make loadouts again after a reinstall (or installing on a new device)

north flume
unborn night
#

oh i see

frank mesa
#

Where do I report for buying gems and don't have

honest pumice
tame dagger
foggy dove
#

no

hollow kraken
#

No, just a translation issue

foggy dove
#

Description: I tapped the skill icon in the character screen
Perceived Severity: The text is in English with glaring mistakes, but is mostly understandable
Corrected Translation: Allied ships with lower health than Sheffield at the start of battle will have a 10.0% (30.0%) ch...

Labels

High

tame dagger
#

well, then it's must be most bad translation i ever see, even how the skil works are already different

foggy dove
#

there are worst uncorrected ones

#

maryland skill has her numerical values mixed up, ark skill doesn't require hitting to slow, tanikaze skill says she takes more damage from aviation when she's supposed to take less

z46 also had this issue

#

it most likely was the original skill sheff was planned to have, but was sent by mistake to the translation team

tame dagger
#

the way EN bring up their own version of translation actually make some ambiguous statement

foggy dove
#

unfortunately it's the weekend so we can't expect too fast a fix

tame dagger
#

why don't they just stick with the already translated one in wiki

foggy dove
#

Wiki TLs are done by our own wiki translators directly from Japanese

tame dagger
#

yeah and i think it's already great for some skill translation

autumn ocean
#

Event map B-1 and possibly D-1 the fleet size indicatoe of fleet spawned at B4 seems to overlap with the island

foggy dove
#

!bugreport

rocky willowBOT
foggy dove
#

@autumn ocean do report it thanks ^

proud viper
#

Now I'm new to the azur Lane discord so I'm not sure if this is why I should post this. (But I seem to have come across a problem with commissions as even though I have a level 100 laffey retrofit it won't let me use the auto assign button the commission is the big research commission and it says it only requires level 70 and I can go in and manually assign laffey to it and it will work it doesn't bother me too much but I do see it as a bug)

foggy dove
#

restart game

proud viper
#

I have over the past three days

#

I took those screenshots before the current event

foggy dove
#

wait

#

why are you trying to send a level 100 laffey on commission...

proud viper
#

Cuz she's my only other ship that I have available for over level 70 without breaking up my main fleet

fossil condor
#

I might just be prioritizing lower level ships on auto.

foggy dove
#

pretty sure advice can't pick level 100 ships anyways

#

since they don't gain levels

#

they pick the lowest level ships that fulfil the criteria

#

it's not a bug

proud viper
#

Okay that makes sense because I just pulled out my Minneapolis and Yorktown of my Maine fleat both level 100 and it didn't Auto assign thank you and once again I'm still kind of new to azur Lane and everything

astral plume
#

So, I had a quick scroll but didn't see anything, one of these things is not like the other...

north flume
#

While it's not that hard to notice - please report an error properly next time, instead of starting this guessing game.

foggy dove
#

well

#

yeah

mild musk
#

My game loads to this screen and then goes to a black screen, I'm in the EN server, when it loads to this screen it also seems my Internet connection is just not working but its working fine for everything else does anyone have some advice?

south lotus
#

Hello, the translation text in Ajax's introduction is truncated. She definitely says something in 3 sentence after "Commander,"

north flume
#

Please report it with the Belbot

#

!bugreport

rocky willowBOT
south lotus
molten spruce
#

is it me or it's hard to change sirius's position in pre-battle formation screen?

#

(happens only if you drag sirius)

cosmic granite
foggy dove
#

what the

#

i am almost certain that is corrupted and not actually a bug

#

but i have no means to confirm

molten spruce
astral plume
#

I actually don't know who's typo is wrong. 😦

wild heron
#

@north flume any update regarding stored exp

north flume
#

no, stop pinging me about it fumizukiStare

wild heron
#

i dont think the dev received the question

#

how hard is it to say yes or no

#

:L

north flume
#

kinda hard when you're not at work

#

it's weekend

wild heron
#

yeah but you asked that question long time ago

north flume
#

I asked it Friday when they were already leaving

#

and it is not an urgent matter anyway

wild heron
#

uh, it kinda is

north flume
#

even if it not intended - it changes nothing for you

wild heron
#

it does

#

if i can store 3m exp on my lvl 100 ships

#

i'd do that instead of levelling other ships

#

if it's in the end not intended, then i wasted my time

north flume
#

lecture hall is a thing

wild heron
#

and many others' time too

#

lecture hall doesnt give shit exp

#

its too little

#

anyway

#

@weary phoenix is on?

north flume
#

What part of "it is weekend" wasn't clear

#

And don't ping staff unnecessarily

wild heron
#

well he's on

foggy dove
#

they've been idle for the last 3 days yes...

#

more likely forgot to turn off the computer

wild heron
#

did he die in front of his computer

foggy dove
#

Anyways as restart said.

#

Do not ping staff unnecessarily.

#

Wait patiently for your answer.

north flume
#

Actually, between this, constant pings of me and wiki team ping I'm tempted to give you a warning

foggy dove
#

It is not something game breaking that deserves an immediate response.

north flume
#

So consider this a verbal warning

wary anchor
foggy dove
#

it's a known bug

buoyant hemlock
#

I don’t know where else to put this but it seams I’m having trouble buying gems from the store I keep getting an error that keeps saying “purchase could not be completed” and I do play this on an iPhone if that helps in any way

foggy dove
buoyant hemlock
#

Alright Thanks

pearl sequoia
#

Does anyone know what kind of bug is this?

foggy dove
#

it's a connection bug

#

restarting the game will fix it

pearl sequoia
#

Aa okay

#

Thx

cunning nimbus
#

Hopefully, this hasn't been submitted yet, but me and many of my friends have encountered a bug where they appear offline, but they are still active in game. This prevents anyone from sending them messages, whereas the "offline" player is still able to send messages out.

Is it something that's being worked on? Will there be a fix for this issue anytime soon?

blazing eagle
hollow kraken
cunning nimbus
#

@hollow kraken Okay thanks for the response renownThumbsUp , I'll go ahead and upvote it

hollow kraken
#

@cunning nimbus No problem at all
@blazing eagle Are you getting that issue when trying to move your ship?

blazing eagle
#

It's when I finally wanted to attack the last mob. That system error appeared. Then it didn't try to attack me at all after that error message prompted even though I moved around it.

hollow kraken
#

So the Siren on the map didn't move after that error message? Also, are you able to reproduce it?

blazing eagle
#

Yes. Yes, whenever I want to attack it. My friend told me about that bug yesterday so I'm here reporting when it finally occured to me.

hollow kraken
#

So whenever you or your friend (whoever is experiencing the issue) attempt the event map, you get that message? Or was it only that one time?

blazing eagle
#

I don't know about him but this was the first time I encountered it and wanted to report it immediately.

hollow kraken
#

Hm...I FEEL like this was talked about before but I can't remember or find anything. thinkZed

blazing eagle
#

I'm surprise no one posted a screenshot like that.

#

I guess I'll tell my friend to screenshot it when it occurs again.

kind briar
#

See..told you about that error yesterday... so, there are others who also happen to encounter it. What will happen now then?

#

@blazing eagle what happen to your game then?

blazing eagle
#

Failed to get 3 stars. 💦 Well, now you know what to do next time.

foggy dove
#

Typically

#

Any system errors in game are due to connection issues

#

And they are resolved by simply restarting the game

#

The siren not moving is probably (yet) another side effect of this

honest pumice
#

ok so i had the mission "clear B1 or D1" i've beaten both B1 and B2 and it didn't give me the reward. i just finished my first run of B3 and finally it gave me the reward.

#

also ya the siren bugging out is due to a connection error. as before a unit moves the game needs to sync with the server. (for some reason)

hollow kraken
#

OhISee I didn't know the 'Invalid Input' error could be connection as well b/c I always associate that one w/ the shop error. But now I know

blazing eagle
#

I restarted that game and it wasn't fixed. Oh well...

weary phoenix
#

hi, i'm coming.

red nymph
viscid lance
#

Can we put glitches in here too unicornFused

foggy dove
#

@red nymph this isn't exactly a guessing game you know
I don't see anything wrong with it

#

@viscid lance yes, but check if it's known

red nymph
#

it overlap

north flume
#

I don't see anything wrong with it it is literally circled mutsukiStare

#

@red nymph can you report it with the bot?

#

!bugreport

rocky willowBOT
kind plover
#

restarting the app doesn't help

north flume
#

go back to A

#

it tries to open D

#

which you don't have open yet

kind plover
#

oh

#

thanks

#

sorry about that

weak lodge
#

It's possible to swap to EX Dangerous difficulty while a stage is in progress but you can't swap back without returning to the main menu and re-entering the event overview screen

candid pumice
frosty gyro
#

it is known

north flume
#

contact tech support

#

?techsupporten

dusty beaconBOT
#

If you experience a specific technical issue, such as a bug not encountered by others; an issue with a purchase, or a loss of items, please email al.cs@yo-star.com with your UID (it can be found in your in-game profile menu), in-game name, server and issue as well as device brand, model and operating system. You may alternatively DM Carol#3457 on Discord about your issue (Yostar staff from the Official EN Server) but please do not do both.

north flume
#

they need to fix it manually iirc

#

dm Carol while they're online

candid pumice
#

alright thanks

keen latch
frosty gyro
#

looks like

elder pine
#

Click the orange button in the bottom left, clear that stage for the reward

fossil condor
#

Event stages are E.X., it's referring to EX Dangerous, I think

keen latch
#

Well that's not how it works for the previous event stages we had

elder pine
#

different requirements this time

wooden sky
buoyant hemlock
#

restart game

mental vector
#

I have a bug. I cleared EX dang stage got throphy and all is okay BUT it’s literally impossible mathematically to get 3 stars on it BECAUSE one requirement is to deploy only 4 ships but the other requirements are to have 1500 firepower + 2500 anti air. Why so much antiair when the boss doesnt even have planes? Is it bug? Should it be something else? Not to mention it’s impossible to meet those requirements with 4 ships only to even enter so you can’t deploy 4 ships and get the 3rd star. San Diego which has highest AA stat has base AA around 400 at lvl 100 with equipment lets say 400-500. Even if I could deploy 4 sandies I wouldn’t meet the AA stat alone. So how is it meant to enter with only 4 ships and get 3 stars?

buoyant hemlock
#

It's JP stuff

#

Don't worry

north flume
#

you just retire second fleet before fighting the boss

#

also <4 ≠ 4

foggy dove
#

it's ex cos it's supposed to be hard laffeyDrink
ofc there'd be tough restrictions

magic quail
#

I'm having an issue with launching/loading the game, it hangs at the title screen with the loading animation playing over it indefinitely
Nvm, it was just internet issues, sorry

timber wadi
#

I really don't want to become "that guy who curates love lines for ships", but it seems to me like the translation team, or their QA might be trying a little too hard so save us from evil feelings, even tho there's a heart that reads "love" on the damn screen. Or they just dont know Japanese. How do you translate チュッ (CHU) to PINCH. For the record, I also do not know Japanese, or a lot of it anyways, but Saratoga's line doesnt have this problem. Help me I am triggered by the tiniest of things.

#

I already checked trello, there is not even a Concord card. Can I put this on Belfast?

hollow kraken
#

@timber wadi You can report that to Belfast by DMing her w/ !feedback

shy plover
#

Has anyone suggested that "LECTURE STARTS" in the lecture hall be changed to "LECTURE TIME" or something similar, because it currently implies that the class won't start until the timer runs out, but the timer counts up instead of down. The timer counts to 12 hours which is when the class maxes out, but the translation doesn't intuitively make sense.

frosty gyro
#

its been discussed afaik

shy plover
#

Thanks, just wondering

velvet girder
#

Do ship nicknames not transfer over from one device to another?
I recently got a new phone so when I was looking at my married ships I noticed their nicknames were back to their default names, I opened Azur Lane on my previous phone to see if their nicknames are still there and they are. So what's going on?

remote tinsel
#

@velvet girder check that you do not have "hide custom names" checked in settings.

velvet girder
#

oh looks like it was

#

thank you and sorry

spice latch
#

Can some of you fix the internet connection issues in Avrora server?
it's more than 1 hour and i can't connect yet, i'm using IOS btw

#

even i reset the router, the problem is not solved

small knot
#

Working fine on my end. Also playing in Avrora server.

frosty gyro
#

hop there and I can possibly help you

bronze mauveBOT
#

Before reporting feedback, please check on
https://feedback.azur-lane.moe/
to see if your feedback is already listed. If you want to report a bug or translation error that is not already listed there, please DM @Belfast with !feedback . Thank you for your cooperation, Commander!

languid aurora
#

I can't send commission, is there any bug or something?

gritty nymph
#

I am not sure if it's a problem with my own app or a bug for everyone but, even though I did the sound update I still can't hear Sirius' voice anywhere in the game.

foggy dove
#

@gritty nymph sirius has no va, you can see it in collection

#

@languid aurora restarting the game should fix it

north flume
#

It works GWahreeVampyYay

bronze plinth
#

do you come here for typos?

north flume
#

yes

#

but check translation trello first

bronze plinth
#

ok thanks

buoyant hemlock
#

Jintsuu exp learn kinda weird 🤔

#

5762/5800

north flume
#

because you canceled it at some point?

buoyant hemlock
#

Nope

#

When complete straight use blue without notice the points

#

1St time see 62 at back 😂

drifting tusk
frosty gyro
#

its pran on jp and cn

#

thats how it is referred to rather than plan

foggy dove
#

yep, legal issues

buoyant hemlock
#

Is it normal that in phase 4 after empty the 1500 I ve reward that I can t take?

hollow kraken
#

That's the third. @buoyant hemlock Can you report that to Belfast by DM'ing her w/ !feedback for now, please. We are also checking if a re-install is a possible fix

buoyant hemlock
#

Ok

#

I ll do it when I m at home that from phone have no idea how

#

Ok I found how done

buoyant hemlock
#

Sent the screenshot and the feedback to Belfast

novel olive
foggy dove
#

go to "A" map

#

then press hard

#

err

#

@buoyant hemlock we didn't receive any

#

you have to DM her and use the command first

novel olive
#

@foggy dove tried that and still gives same message.

foggy dove
#

it will work lol

#

make sure you're on the A map

#

not B

novel olive
#

Is it a known bug?

#

Ah ok

foggy dove
#

then press hard

novel olive
#

It worked thanks

hollow kraken
#

I already went ahead and put in the Trello, Ender. Just to go ahead and get it taken care of

buoyant hemlock
#

I can't claim my Sp2 for some reason, even though I completed it 2 days ago

hollow kraken
#

@buoyant hemlock SP was for Ryuujou's event

buoyant hemlock
#

@foggy dove i've sent again but i think i miss 1 screenshot

#

if needed sent me a message

#

ok i'm arrived late, sorry

frosty gyro
#

toaster went ahead and made a card for the bug since we never got one that went through until now

hollow kraken
#

Yeah, I just went ahead to get it done. Sorry. But thank you for going back and filling it correctly

buoyant hemlock
#

ok thank you i was at working and from phone was problematic

obsidian marsh
#

The game crashes for me whenever i try to link my twitter account does anyone know how to fix this issue

hollow kraken
#

Are you trying to login to your bound account or just link your AL account?

obsidian marsh
#

Login to my bound account

frosty gyro
#

turn developer mode on and then off and try again

#

also this is more of a question for #tech-support for future reference it exists

obsidian marsh
#

Oh alright thanks i'll try it now

wise granite
#

"Type III Akatsuki-class destroyer number four - Akatsuki"

frosty gyro
#

yes because akatsuki is a different ship

wise granite
frosty gyro
#

mind reporting it?

#

!bugreport

rocky willowBOT
wise granite
#

i reported it but i play this game on a chromebook and the only choices are andriod and iOS

#

what should i choose

frosty gyro
#

are you using an emulator or

wise granite
#

this game is on play store

frosty gyro
#

it would fall under android

wise granite
#

ok

#

thx

frosty gyro
#

its not really relevant here anyways since it will show on both

#

np

hollow kraken
#

If you choose 'Translation Issue' Belfast shouldn't ask for your device type. thinkZed

#

Unless I'm misremembering her process

frosty gyro
#

I was gonna make the card myself but I'd rather people learn her process

hollow kraken
#

Yeah good point. It would be helpful. @wise granite Are you sure you choose '2: Translation Issue' on her second question?

wise granite
#

uhhhh

#

i choose technical issues...

#

should i start over then...

hollow kraken
#

Yeah use !abort and choose 'I want to start from scratch'

icy loom
#

Uh what

hollow kraken
icy loom
#

Ok thanks

hollow kraken
#

No problem at all

woeful ravine
#

they patched the exp storage fumizukiStare

#

rip millions of exp lmao

buoyant hemlock
#

yup

#

100% rioting in progress

wild heron
#

my stored exp is gone

#

that's my old pic but most of them have above 1 million+ exp

hollow kraken
#

Yes. The stored exp was a glitch and it was patched out this morning

wild heron
#

wtf

#

but didnt other server got it

hollow kraken
#

Yes, but they have cognition awakening for advancing level caps which is what stored exp is used for. We don't have that feature yet

wild heron
#

isnt that feature implemented before cognition awakening is a thing

#

also this bug doesnt seem so "bug"

#

considering that we have these "bug" before, but everytime we refresh the game

#

it'll be gone

#

but this time it doesn't

north flume
#

The fact it was removed means it was a bug

#

Or at the very least unintended to be available yet

wild heron
#

then they shouldve told beforehand

#

like just say "yes or no"

#

honestly

#

the answer to that can save lots of time

#

i couldve level my lvl90+ to 100

hollow kraken
#

The CN server got it before cognition awakening if prev patch notes on the Wiki are correct, but JP only got it once that feature was available. And we're more akin to the JP build than CN

north flume
#

They weren't sure themselves as this was inconsistent on their end

#

It wasn't announced to be a feature yet, so you shouldn't have assumed that

wild heron
#

no

#

i didnt assume that

#

2 people with staff roles convinced me its real

#

im still trying to remember who was them

north flume
#

Sure

#

Anyway, your report is not a bug and this is not a rant channel

hollow kraken
#

Lil mods are not devs btw

wild heron
#

he has staff role

#

not just lil mod

north flume
#

discord staff