#bug-reports
1 messages · Page 56 of 1
Yes i can login whit vpn
But my friens can't login
they'll have to wait unfortunately then
tried reinstalling and vpn, still doesnt work.
hope it fixed soon...
ok lol. my game froze at the cutscene on SP3 after you complete 100% the map. gonna see if it freezes again after i restart.
Hotpot (Big) disappearing and reappearing.
Its in #known-bugs
don't post the same thing in 2 different chats. i already answered you in #game-feedback
Is it by design that you need to logout and back in to receive excercises while you still have the game running?
if they don't appear when the daily reset hits then yes. otherwise no.
For a while now ive had to logout to receive the exercises that should be granted when i have the game running. This happens both on my phone and in Nox. Somewhat related is that the countdown to the next set of exercises is always exactly 6 more hours when i enter the exercise screen, even if its been a significant amount of time since i should have earned them. Also, just today i had to logout to earn the exercises and when i came back in i only had 4 when it should have been 5. This happened to me earlier so i tried to use exercises that the game said i didnt have but i knew i should have because i was keeping track of the timer, but i wasnt able to. Upon logging out and back in i earned the 4 exercises even though it should have been impossible for me to use one.
also, is there a more formal way to file a bug report or is this it?
that is connected to desync, which is cause by unstable/bad connection, not a bug
what about the losing an exercise though
same thing
even though nox is running on my desktop which uses a wired connection to my router?
could it be im just too far from the servers? do we know where they are hosted?
somewhere in the US afaik.
maybe the game should have a ping test in the settings?
restart. you should see the new ship in your dock.
Checked the dock and nothing... Because I had 1 space and one ship after this one... and this one disappeared when I restarted, and I deployed the last ship. So this one was never in my dock.
Bug: Some of the Loading Screens are Censored. As AL EN was advertised to not have censorship, then this is likely a bug. (Original Post: https://www.reddit.com/r/AzureLane/comments/alupkj/cnenjp_loading_screen_censor/) - I checked the #known-bugs , it is not yet there.
@worthy moth then sadly you've lost the ship.
@granite rivet I don't see anything different between bathhouse ones
Another one was reported
It is in #known-bugs lol
No, the loading screen one
So what's wrong with bathhouse one?
nothing. it's the pantsu shot that's the issue. the bathhouse one is just an example of it not being censored.
Ah, sorry about that. It indeed is as "New loading screens use CN assets instead of JP/Global". My bad, please ignore.
you can go ahead and delete the one i made since it's already there.
@honest pumice we actually discovered someone reported that issue already after I accepted it but your screenshot is better, so I'm adding it to the old issue https://trello.com/c/SPDxpjv2/454-new-loading-screens-use-cn-assets-instead-of-jp-global
User Info: 269818241
System Info: Emulator NoxPlayer 6.2.6.1 Android 4 HUAWEI MLA-AL10, Windows 10
Frequency: Guaranteed. It always happens no matter what
Perceived Severity: Medium issue that noticeably affects the game experience but can be ignored (e.g., animations not pla...
Low, Android
k.
@wicked veldt , thank you. I hope it gets fixed. 😃
It will, they really sensitive about censorship
So anything censored will get fixed asap 
Well, I say asap, but it's almost weekend, so it it might not be as fast 
So we might need to wait till Monday
iirc there was a winter skin that was censored in the portrait view but not the actual cg. can't remember what ship it was for though. was that ever fixed?
There's Ashigara, but iirc it wasn't really censored, just not updated
Oh, Urakaze?
I think that was Urakaze
I dunno, I don't have the skin 
me neither. 
k
Those are corrupted files. You'll need to bind your account and reinstall the game (Twitter is preferred for binding)
close and repon the game then bind and reinstall.
Yeah, close the app to get out of the softlock
also when you reinstall make sure you use wifi or a vpn. don't use mobile data.
so, i must to reinstall it now? before, i guess i was got a bug. hmm... okay, i'll try it.
thank you for your suggestion
Anyone else stuck here coz of infinite loading?
try using a vpn.
And if vpn doesn't work by itself, also try turning off your connection and turning it back when you get to infinite loading
You specifically did it when you were in the loading loop? If so, then just try a vpn and see if that helps
also got the loading loop too rn
the connection seems normal on login screen and server selection screen but stuck in loading in that notice windows
the same as Saki
Same as me huh
and restarting phone and restarting mobile data doesn't help
Use VPN and if it doesn't help - wait for a fix
Although if it doesn't help - it's probably not working VPN if anything 
Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:
Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues
oh ok
it's an display issue
, we still have 2hours to buy this furniture
an display
love u aki for being good cs

Hey, I just bought the "Lunar New Year Lucky Bag" and I seem to have gotten everything but the random ship skin. I searched through my skins and I couldn't see anything that i didn't already own, Also tried restarting my game but nothing new
Hi! I... seem to have an issue with this ship stuck in my building. It won’t deploy. Says something about data not existing?
restart. you should see the new ship in your dock. if not then it's gone.
@buoyant phoenix It is possible you got the skin you already own, you should've got gem refund if that's the case.
At least that's how it worked previously, don't think it changed
oh, didnt know that was possible.. I wasnt really paying attention to how many gems I had
thank you
Aah there it is! Thanks very much. 💕
The old limited dorm sets (Boar Feast, Sakura Empire Shougatsu) seems to be still in the shop displaying "Time left: 0s" although they should have been removed from the shop.
that's normal
just a small display bug
we still have till this reset in 1.5 hours to buy them
Ohh alright
Either a bug or intentional: screen no longer dims when you tap on buttons, go to a node on the board, etx.
Now there's no way of knowing if your tap registered. Kinda annoying.
not sure what you talking about
Kinda hard to describe
Like in earlier versions when you tap the button to start the commission, the screen would dim for a bit to process and then come back prompting "Commission has begun!"
It... never did that. At least I don't remember anything of the sorts
I get what you mean Daredevil
My guess would be it dimmed because it was loading with the server
Hang on lemme see if I can get a clip of it
it did before. i found it a bit annoying really. also i'm pretty sure that was just the game processing the input.
Really? Maybe I never noticed that
Dimming:
New patch w/o dimming:
The screen just slightly goes dim whenever you switch screens or perform an action that required loading last time
On slower phones it can get a tad bit annoying
Did we also lose the click particles
There never was any click particles iirc
I remember there were particle effects whenever you tapped after one of the patches
i don't remember any particles.
Apparently it was removed 5 days after it came out lol
oof
When I saw the new UI teaser there was no dimming either
you should really know when you click things though
even given that buttons highlight white when you tap them
or black
it's literally half a second if its still processing and takes .00001 seconds when you get it instantly
im not so sure whats happening to cause you to believe that you didnt tap it
Eh I'm probably bitching about this a lil' too much
im using emulator and the app is at the most updated version
@covert solar no it's not. a new update was just released.
what was the update for @honest pumice
idk. 
System error
did everyone get kicked out too
yes. just restart the app and it'll update. it's not a bug.
ah i see
@narrow coral they arent supposed to be mexican food
also about the mistranslation. boiled dumplings look the same as empanadas.
and ya i doubt they're supposed to be mexican food.
chinese boiled dumpligs
what part of boiled do you not understand 
look exactly the same
how do you boil oil????
so no it's not a mistranslation. just similar looking food.
idk i just looked up boiled dumplings and got that. 
as a hispanic, I thought they looked like it too, but they look almost identical, so it doesnt bother me
oil doesnt boil tho, it smokes and then catches fire.
there's more than 1 event going on and i'm pretty sure the dumplings are for the chinese new year event.
Chinese new year event, asks for chinese dumplings to be changed to mexican food. 
yes, you fry stuff in oil. doesn't change the fact that oil does not boil
a topic for another channel
theyre boiled dumplings, not empenadas, end of story
?????????????????????????
lol k dude.
im actually a woman, but thats irrelevant and so is your comment
ooooooof
the event is ambiented in argentina so it should be written empanadas
excuse me but nani the fuck
Feels like a troll.
What does this mean, I can’t attack
try restarting the app
try log out log in
restart your game
I restarted and didn’t work
||Oh cmon... Not here too.|| Oh yeah, should I report the 20 second bug in build during the Crimson Echoes event? I think it's already too late tho
What build bug?
Oh
There's a time where construction is just 20 seconds
Wasn't that reported?
and it's Ashigara
Or am I missing?
I think that was me as well 
I forgot to report it to Belfast, but I thought someone had the same experience as well..
Oh, it was me
Imma report it to belfast now, thanks 
Not much can be done if they can't reproduce it, but go ahead
Yeah, that's what I'm considering as well... So it might not be worth the trouble, considering Echoes ended as well already
i had messed up build times too but i dont really care since quick-finishers lel
I will give you warning for off-topic if you just here to give pointless comments @narrow coral
I'll still report it, might useful incase Echoes hit its rerun at some point
Also, wth is up with people today?

Ya know what to do Restart
fighting game not working, updated the 5mb data and error 7 appears
wait there's Ashigara on the light build?
restarted twice
have you used all your attempts before?
people bringing it up in #tech-support too
ye
it's the same guy actually
construction
Excuseme, my screen locked by manjuus, is this my conection or something else
disconnect from wifi and reconnect with the app open, or use a vpn if it doesnt work
I'll try
Excuse me but apparently this started happening after my update.... It happens on any kind of battle I try to engage...
reinstall with wifi. make sure your account is bound to Fb/Twitter first.
for clarification, its corrupted data
Ah I see.... So this is my problem not like the load problem?
no. corrupted files. happens sometimes when you install/update the game with mobile data.
I see...
Damn..
Does it still happen even with small updates? (like hot fixes)
yes
This is the first time it ever happened for me...
any update
And I was always using mobile data since first I played....
any update with mobile data can potentially corrupt files. so it's always recommended you install/update with wifi/vpn.
whats the link tho? i almost always update with data 
So using a VPN can help?
Good Thing I use wifi, thanks for clarifying
ya. it's the same as using wifi tho. doesn't matter which you use. point is they won't corrupt your data.
also thanks to how mobile data downloads files in packets it can cause corruption.
Ah I see..... That makes sense...
wifi is in packets too? 
afaik wifi downloads files as they are.
i would pull out wireshark to show some packets on wifi
(i said it in a dumb way) but no wifi doesn't use packets like mobile data. and if it does it does it very differently.
OK so my only option is to reinstall?
yes
yo sorry if i made you feel bad bros. im feeling dizzy again. my apologies for this behaviour i you saw
by the way the notifications keep appearing even if i tick the 'i read this' square. idk
its known, but not fixed yet.
solution for now:
disconnect the mobile data / wifi when it shows loading
reconnect them
voila
dont close the azur lane window when doing it
disconnect/connect from the pull down tab
thats already known
Don't think it was ever reported 
reporting a fix to the connection error?
One message removed from a suspended account.
wondering why you're getting a dont show again by disconnecting
cant play in wifi connection but can play in mobile data connection 
One message removed from a suspended account.
AL wants to eat my money
I reinstalled but i got the same problem 😦 belfast doesn’t want to show up
Is the Year of the Boar set really available for 2 months?
its been too long, and I still cant decide if this is a bug or intentional
but in world 4 I dont have any sub quests for gems
reposted just in case its missed
Yes
Will be available for a limited-time between 1/31-3/31,
but in world 4 I dont have any sub quests for gems?
you need to 3* them for gems
and 3* quests are locked till you 100% the map
the entire map huh 💤
Why stuck in loading screen ?
that's a known bug, they're trying to fix it
i think they suggested to try use a vpn to access or use wi fi, not data
Ok I'Il try
what should I do with my belfast bug though? where do i apply my bug report?
!bugreport
Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:
Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues
thank you
You should've specify that you already reinstalled the game
In your report
And just to make sure - you updated L2D, correct?
Ok, I'll add it to report
thank you! any other question that may help my case?
Let's just wait for devs to answer
But it'll take time, because they don't work on weekends
VPN & WiFi have no effect

There's problem with playing the game, I keep logging in and I can log in and all, but the screen keeps on loading like this for too long
come on over to #tech-support rq 
I stuck in here..I tried using WiFi & VPN but it didn't work
I can't play azur lane... Always stuck in here.. Already check my internet connection, there is no problem.
@placid bison should be in #tech-support but disconnect from your wifi and reconnect
Thank you for the quick action! The Censorship issue in the loading screen has been fixed.
I'm still getting this bug after i erased the files on com.YoStarEN, any other way to fix this? Not the reinstall one, because i can't remember if i bind my account or not so I'm not going to take any chances
I have pretty minor “bug”, I’m actually not sure. Admiral Graf Spee headpat dialogue isn’t voiced but the others seem fine.
@lone root Use VPN. If that won't help - wait for it to get fixed
Restart, I reported the missing Special Touch in collection tab. I see there's already a report in the Trello for Akashi, but the button is missing for pretty much every L2D(again, since this problem was fixed before).
Pointed it out, in case you don't want to keep redundant reports.
Yeah. Belfast, Graf and St.Louis are missing it too. Graf and Louis had it before this update.
Somebody else has this problem while playing with 4G/3G?
Stuck in this loading. Help.
same
Finally home and access to my Wi-Fi again. Started the game, another patch was waiting. I tried the suggestion of starting the game with Wi-Fi on and then deactivating it in the main menu. It seemed to fix itself, but the game froze when I accessed the resources/commission slider on the left, forcing me to shut down the game. However, it's worked just fine with the Wi-Fi off after that. I started it several times just to make sure, and it works just fine now. So... yay?
Yeah, they pushed a patch through that was to fix the infinite loading issue so it should be fixed completely now
I get error 65535 on log in and I get really long loading after that
like when I role the dice it takes a good 5 secs to load it
or do a combo in the Adventure
Iirc, 65535 is a connection problem. Try to switch your connection type(i.e wi-fi and mobile data) or try a vpn
Uhhhh
Restart game @untold laurel
Fixed
So I have an issue and not sure what to do about it, I made a transaction in the shop for 1200 gems and received an email saying it has gone through but have not received the gems
Head over to #tech-support since it's more for purchase issues. I'll help you over there
Thank you
I can’t deploy these finished ships
restart and the bugged ones should appear in your dock. if they're not there then you've lost them.
Oof
Ayanami rub voice line and expression only works for default l2d. Tapping the head should trigger it but it doesn't.
or at least it doesn't work for the wedding and cny skins
i was scrolling through the known bugs and feed back and didnt see this
is that supposed to be like that?
not sure if supposed to be "lend you my lifesaver" or "let you borrow my lifesaver" 
yeah
It should be on the trello itself, but thank you for confirming first.
no problem

you stuck?
k if your account is bound to FB/Twitter simply reinstall. if it's not do this:
use the normal file app.
Ok thanks for the info 
Yup 
Boss is not appearing and I can't fight the last fodder ship. Map is SP3.
restart the game or go to where the boss would be.
Anyone reported this typo in Shiratsuyu's "mission start" line? Also appears in the dialogue box in battle.
It work thanks
"breaks" should be "brakes"
check the trello. if it's not there report it.
I go in the dorm and i change for the lunar dorm and want to go to main menu y press return and cancel for not saving and i have infinite loading
@buoyant hemlock go ahead and delete it. if it doesn't redownload the game after you start it up you'll have to reinstall.
So i should reinstall the game again? 
Cuz im still stuck after deleting those files you said
ya if the game doesn't redownload after you delete the .txt file and restart it.
Or clear the data?
clear cache as well.
k you'll have to reinstall then. make sure you use wifi or a vpn.
Ok
Purchased the 29.99 special bag but never received.
did you check your mail?
Are they bugged again?
Yeah I checked my mail, and reloaded the game and checked to make.sure it processed.
If you experience a specific technical issue, such as a bug not encountered by others; an issue with a purchase, or a loss of items, please email al.cs@yo-star.com with your UID (it can be found in your in-game profile menu), in-game name, server and issue as well as device brand, model and operating system. Please do not DM the staff on Discord for tech support during the Chinese New Year
they have weekends off so the earliest you'll get a reply is monday.
Cheers
!feedback I go in the dorm and i change for the lunar dorm and want to go to main menu y press return and cancel for not saving and i have infinite loading
not work ?
@plush wyvern send DM to @rocky willow
DM ?
direct message
ok
just the word !feedback
Look at this... i got this "smokescreen" after clearing 1st battle at sp3. When i restart it backs to normal tho...
That's known. Not sure if we know what causes it though. It isn't tied to that ability
Dis a bug I suppose?
can't know what the bug is unless you tell us 
Oh really?I remember it doesn't change the first time
thx,I remember it always at "safe" lemme confirm
that's normal. there's no ambushes in the event maps but the display is still there.
the display itself still being there might be a bug tho.
its not a bug
at least its been on jp for the longest time
or has it
why do I keep questioning myself 
So its more like a-not-so-important-to-consider-it-as-a-bug eh?
'Kay then
im pretty sure its just the overlay thats there
Yeah I though its a bug cos usually change of encounter doesn't change like that in event maps
it does and it always has.
The game feels relatively slower when moving ships to a different position on the map just by a few milliseconds, but it wasn't like this before the big content update
Not sure if that's a bug or intentional so.. 
neither. i don't think they changed the map movement speed at all.
doesn't feel changed to me at least.
Well, I can confidently say it feels sluggish compared to before
I play this game a lot
so do i.
and I pick up the smallest of differences
Just moving the ships feels slow
everything else feels the same
It just feels really weird
clear cache. if they're still there reinstall. make sure your account is bound to FB ot twitter first.
Thanks
clearly not it's a connection issue. try using wifi or a vpn. or simply try to connect again.
@honest pumice ill try
me neither unless you have another one lvled.
they only unlock each day
its daily unlocking
Feb 8th is when all, including the bonus, are unlocked
thanks
i think it says that if you hit the ? in the top right corner on that screen
Most mini events are time gated
oh... my eyes failed me
Restart your game?
I do it
we already had people reporting Belfast L2D not showing up
well, at least 1 person
they even reinstalled the game
User Info: 269600067
System Info: iPhone 6s, iOS 12.2
Frequency: Guaranteed. It always happens no matter what
Perceived Severity: Medium issue that noticeably affects the game experience but can be ignored (e.g., animations not playing correctly)
How to Reproduce: When I acti...
1
iOS, Medium
can you maybe take a screenshot with log mode on when opening the page with her? Instructions how to activate it in pins
Can a mod change the trello card reported on Hiryuu about her translation text for Crush mixed up with Love? I suggested to swap the translated texts because at that time I only had access to her Crush voiceline and assumed the correct translation was in place but on Love instead. The actual issue is that the love voiceline is translated twice and one of them is mistakenly put in as her translated text for crush:
As of now, the crush voiceline is not translated at all. It's straight up missing.
@fossil condor Thanks for changing the trello card but there is still an error 😛 It's the opposite: text for Love is used on both Love and Crush. Crush should be replaced with appropriate translation 
Oh, according to the wiki it's that way, but I guess you understand JP?
yea, the translated texts are translation of the love voiceline, not crush
wiki needs fixing as well then, I guess
should be fixed. will need to post in wiki-feedback to clarify that, then.
I can't read chinese so can't confirm, maybe the translation is correct for the CN voicelines. But the jp one is definitely wrong 
From rudimentary translation engines, that seems to be the case.
It's also likely the reason why it was repeated.
Just lost $20 cause of an error.
Not that upset, but I don’t like losing money.
Considering that we're using JP lines though, it should probably adhere to that.
@finite nymph that query would likely be better suited to #tech-support
i already sent him an answer.
not sure if he tried it yet.
dm the bot, belfast with that
you should be able to, yes
I see thanks for the info
yes
Belfas is missing her T https://puu.sh/CG2GW/74f59b7fed.png not sure if worth reporting lol
Should the word convey be convoy instead?
Yes, and yes.
i defeated all enemies and there was no boss 
@lavish rapids restart your game.
i did nothing happened 😂
im sure you didnt actually restart it
well
go to where the boss should be then
I dont know what map node that is but the boss location should be on the wiki
She is missing her 4 o’clock “T.”
Was the dorm message always like this?
Ok i see thanks
I just noticed, in chapter 5(?) of the Momopoly story, the dialogue says that Lexington and Enterprise are wearing Cheongsams as well - but they aren't
oh, okay, they change into them after that
Well im kinda happy i’m not the only one with the belfast 2d skin problem 😂
Curacoa/Curlew having All Out Assault unlocked without LB might be intentional
It almost certainly is
But their LB1 description mentions unlocking it
So something is broken
nope
Oh, it was fixed?
apparently
That was an interesting way to fix the bug - rather than to lock the skill, they chose to change the Limit Break Bonus. Are these two ships the only ones that have All Out Assault unlocked by default?
Error was in the description in the first place
They supposed to get it from the start
That's why it requires more shots to activate iirc?
Doesn't it require more shots because they have MGM+1?
Are these two ships the only ones that have All Out Assault unlocked by default? I think so, yes
But anyway, I digress. It really is just an out of the box way to fix the unlocked All Out Assault bug. 😃
They are the only ones yes, and it does require more as a result correct
Error was in the description in the first place
theres is a big white square in the middle. I believe thats a graphical bug after replaying Chapter 4 three times from the archives
known
Peaceful Game
Enterprise has a white box in one of her sprites. Prior instance does not have this.
Celebrating Together (Part 1)
As per the text, Lexington and Enterprise should be in their Lunar New Year skins, but only change sprites after the fade to black.
o. :x
Can we not have this?
There is no need to ping a staff over this
And the cap for player level is over 100 anyways
Is this known? I cannot see the white move squares, which should indicate the possible range you can move your fleets in.
this map doesn't have limited squares
those only apply to maps with the moving enemies
O
Has this bug been reported (I have 12 stars, meter shows I have more than 13)? It's been there since game launch 🤔
meter doesn't directly correspond with numbers, it's weird like that
basically meter is from 0 to max (16 in this case)
while rewards are just... there
Hello!
Umm, i don't know if these are considering as bugs but i'm going to mention it anyway (just recently joined this server)
Bug Report:
Is the game really sensitive with network issues?
(all these bugs were happening when my connection was a bit unstable)
- Rare Case:
- When i press back button from my guild page, i got force loq out from the game
- Also when tapping guild button, after certain transition, the screen goes white and freeze for a while, and continue normally
- if you press some random button in guild, it would turned into art glitch
Note: This is occured at this event right now
- Dangerous case:
it's happen once but, just say one day i wanted to pull only one pull from light construction,
"press build"
and my connection was suddenly stop
-switching to mobile data
and procession of building the ship was complete but:
- i just build only one ship, but i got two instead, plus i just got deduction of one cube instead of two, if this considered as a bug, this one is dangerous IMO
Note: This bug occured on Crimson echoes
well, that's all from me, you guys may believe me or not but i just reported what i saw
also, i can't provide the SS right now, but i will give one, if this stuff still occur on me
Reported from Lexington Server
Thanks 😃
@steady island
Guild is known (I think) but no plans to fix it: https://trello.com/c/XQAoY0F1/103-guild-is-poorly-optimized. For your other thing, the game does need a stable connection to work properly and many bugs people report (such as boss not spawning, freezing at certain screens, etc.) are actually the result of connection errors. If you can reproduce the double construction bug you mentioned, that would be useful, but if not it might have been a display issue or something not easily replicated
So in My commision Page I keep having this reoccuring Issue of some of them when I try to start them showing up with an error that says 'System Error 27: Collection Point does not Exist' It's pretty annoying since because of It I constantly have to keep 1-2 fleets Idle.
@fickle mural restart your game. Especially if you are trying to start commissions after server reset, the problem is that all regular commissions except the one that costs oil reset at server reset. If you don't restart your game after server reset, none of the commissions you're trying to run actually exist.
That made it work, thamk you!
hi , does ship with L2D special touch still missing / bugged ??
no it shouldn't
the only thing that was broken (and I think still is) - is the collection page. They work completely fine as a secretary
they fixed it, but broke again after another patch

@foggy dove @north flume but it's still bugged in collection page .. but not when if set as secretary .. so it's still bugged ??..
I just said collection page still broken???
reading is hard
Enterprise and lexington aren’t wearing the lunar New Years skin they suggest they’re wearing in the dialogue
they change in the next scene
Ah my bad
@foggy dove @north flume my bad ... sorry for take ur precious time ...
I dont think the garden pond is supposed to look like that. Was this already mentioned? I typed in keywords “garden pond” and all i saw was people asking what it looked like.
it was reported afaik but I dont remember if they used the process
looks like they never added it
reporti it through belfast bot
!bugreport
Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:
Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues
or you can actually check the trello 
Oh, oops
Im on mobile, didnt realize you said something. I was talking to the bot already.
I checked it :/
I checked dormitory to be more specific
if its not a bug isnt it false advertising though
But what i dont understand is how:
-something is advertised as such and so in the image
-bought with paid currency
-not delivered as advertised
How is it that, with those three things in effect, this bug/glitch isnt as high. Its just like the L2D censorship skins, with those three points. False advertisement with the movement, black ugly outline. How is that not the same? Both vanity items.
Dorm items not bein as important as skins are your opinion.
its not paid currency its special currency, which can be purchased
Well, so are skins. Thats splitting hairs here.
Let's not start debate club here. "not a bug" is decided by developers, not us here
you reported a bug and that bug was rejected already by a developer team
I never said skins were more important so im splitting hairs here too personally
Okay, if its decided by devs, then i have nothing else to say.
its the same on every other client unfortunately..
backline starts to flicker when damaged, is this known? I noticed it since last update
That's caused by camera
no it's not cos it's damaged ^
Basically icons should disappear on a certain distance
and you are exactly on that distance
causing them to flicker
your camera is just in an awkward position where it flits between the distance where the icons should appear or disappear
it happens if you dont move the camera tbf
at least thats the case for me, if I move it I wont get it
Is it just me or when we search ships grouped by timer this message appears? (Note: I tried on 3 Different browser already,same result)

@indigo tulip that would belong in #wiki-feedback and it's known
this channel is for bugs about the game
sure, it's fine
Shouldn't this plane be called D4Y Suisei instead of Comet
Given the way the game names Japanese planes
known
Oh alright then
this just randomly happened while im playing on mobile data, didnt happen again though 
inb4 teaser feature for fog of war battle
i have to report that the belfast's 2dlive skin has resolved itself in misterious way
today i opened the game and she reappeared without me doing anything
hullo im not too sure where to report this but i hit level 50 today and I think i was supposed to unlock something + complete a mission but nothing is coming up ;;
I cant seem to find a fix or attempted solution for this exact issue. I recently just started playing. In an attempt to bind my account to Twitter or Facebook it just simply never loads to the login screen for either site. Twitter whether it is through settings or the title screen crashes and causes a Azur Lane has stopped and to reload. Where as Facebook restarts the app entirely whether its pressed in settings or on the title screen. I have uninstalled, cleared cache/data and reinstalled and nothing seems to work
@crystal sleet Not sure what you talking about?
@plucky oyster If there's a solution for those I don't know about it (or completely forgot). Try looking in #tech-support with search function (unless you already did)
if i recall one of the missions was to reach player level 50 and one of the rewards was an upgrade thingy, but today when i hit level 50 the mission wasnt there anymore. additionally, no auditorium (im not too sure if theres other stuff you need to do to unlock it though, could just be me being dumb)
Auditorium is not in EN yet
oh my bad
level thingy - check where you supposed to get it? Events I think?
ive checked all the tabs and its not there at all :'3
not sure in that case, because it was long ago for me, sorry
Doubt it's a bug, because we would've heard about that at least once if that's the case
did they remove the level rewards entirely? because my other friend straight up cant find any of them and theyre on level 8
i think it just vanishes at 50
because my other friend straight up cant find any of them and theyre on level 8
:'3
yeah
im 99% sure there was a reward at 50 because i was excited for the upgrade
There supposed to be, yes https://i.imgur.com/GedrJvw.png
It doesn't make sense for it to disappear on 50, because you can't get the rewards in that case
oh
im having my friend check again to see if he selected the correct tab because mine still doesnt show up
I forgot how much I hate tutorial
is it supposed to be in the events tab or main :'3

you were just looking in the wrong place, weren't you? 
i was looking in the right place but none of it was loading
Can someone explain something I find very annoying about the game, when I play hard mode it won't let me select ships that I have in the Same class that are higher level
Asks for a destroyer, only let's me pick one of my high level ships
I'm not sure I understand your complaint
screenshot would be helpful
I have 4 others that are higher level
you can;t use ships on commission or already in a fleet
Not shown on the list
Do you have any filters applied?
it is...
Like, what ships aren't showing up?
post a screenshot of dock with those ships
Gimme a second
also go tap akashi like 30 times to start her side quest
Ah heck I feel like an idiot, sorry guys
it's ok

This is bugged...
@buoyant hemlock It isn't, check #461437354872143883
@foggy dove I mean the lvling up for ranks. I’ve been fighting 5 different people getting the same xp I haven’t gotten next rank
@foggy dove aaah. Ok ty
So increase damage taken or reduced
I thought this description was already fixed before
she takes increased damage
Welp, thanks for confirming
https://cdn.discordapp.com/attachments/508758684382396418/541742674470764574/image0.png
I bought the Belfast Iridescent Rosa skin and I enabled Live 2D
I updated the Live 2D pack but nothing shows up
I restarted Azur Lane but it doesn't work
Yea, it was reported and we not sure what causing it
What even mysterious - one of the players who had this bug said it just... fixed itself
I have a problem. I think my pvp rank is stuck. It's on 100% for three days now
Oh wait I scrolled up and found the answer
Yep... it fixed itself and I am absolutely confused about that happening... I don’t know what to say but I am glad
Not sure if this is a bug or not, but whem loading the game, the bar goes halfway and then the start screen pops up, and its not like it goes from 50% to 100% really fast, it just stops at 50 and then on to the start screen
does that for me to. i don't think it's a bug though.
I mean im not complaining if i get into the game in half the time but it just seems strange
Not sure that's a bug tbh.
Pretty sure the eye style is supposed to change but the color is a bit more red
the style is the same and i'm pretty sure the eye color change is intentional.
intentional color change seems odd though, and in the fully open eyes the pupil is slightly darker than the top half of the eye rather than the same
and the light blops change
she does that in her l2d as well. so i think its intended.
I thought that was what we were talking about the entire time
hm ok
Is anyone getting a issue where the main menu is not loading properly?
The pupil changing from black to color kinda reminds me of yandere eyes, same with the top half being dark, but the color change seems off
wdym not loading properly?
ya i sent an answer over in #tech-support
Longer and shorter commissions timing have been swapped on Avrora, like I get those 1 and 2h ones at night, but longer ones during the day. I suppose that's a bug, considering how counter productive it is?
It's not a bug
While the major urgent commissions are time based, all other commissions are not
Fair enough i guess, it's just odd to me since it's the first time i see those short ones so late at night
Typically, after all the 1-2h daily resource extraction commissions are finished, a few 1-3h commissions appear, and once they're done, give way to 5-8h commissions. If those are done too, it loops back to 1-3h commissions
It should be said the mentioned urgent commissions are locked to 8pm PST to 3am PST
If I don't do my commissions properly, I'd end up getting my 5-8h commissions the same time as my urgents cos timezones 
Yea i know urgents are on their own timer, i just grew to expect some kind of reset in the morning for regular ones
Yea i have the same issue lol
Regular commissions don't reset until server reset
then it goes back to the daily resource extraction ones for the first 8 or so
I just see them disappear i guess
Hm, I only got 9 points after winning in exercise, aren't they supposed to give 25-28 pts in the first days ?
if you fight someone with lower rank than you, you get reduced points
It was the first on the left
the rank can still be lower than yours
yups bad rng i guess 
Bad rng... xd thanks for answering !
I left the game with the home buttun, went into discord, jumped back to the game: i saw order complete, i click on it -> order is not completed yet
went to the main screen of the game than i opened the build - order tabs and i had 3 orders in progress
@pulsar prairie server desync cuz of shaky connection, nth wrong
Ning Hai is meant to have new lines for her retrofit right?
Don't think so?
judging by the wiki, dont think so
Lützow not allowed but Lutzow allowed
(I don't know if it's a bug it seems that the ü is the issue there so it would be a blocked character, not a word ??)
it is possible. Word filter is weird and as far as I can tell - it's not set up by EN team, because I had my name censored on JP as well 
So it's technically not a bug, at least not the one we can fix
Should I delete it and post it in feedback then ?
Thank you 👍
my daily excersise point and hard mode point didnt reset today 
restart your game completely
so kill it and start again, maybe even restart the phone
ill give it a try
@cedar apex also, keep in mind that new season began today, so you'll only have 5 exercises to begin with
did you force exercise before you reset? If you did then check if it ate exer tries
Does switching to wifi and/or using VPN fix it?
Just a bit
Well, despite your connection strength the problem is probably this
Im play fgo fine
Does that .1 K/s change while playing FGO?
Yeah
I think is from the server on the game
Because from my provider got feedback there is no connection problem
Are you in Indonesia?
Man... Maybe they are still blocking Azur Lane. Not sure of any other possibilities.
Hmm i see
VPN will probably help though
Me using telkom and it works, although there's some delay
Sometimes it goes infinite loading and changing to vpn fixes it
umm, just reconnecting your internet, it works for me
I was buying gems and it bugged and didn't recieve the gems
How do i contact the devs about this
?techsupporten
If you experience a specific technical issue, such as a bug not encountered by others; an issue with a purchase, or a loss of items, please email al.cs@yo-star.com with your UID (it can be found in your in-game profile menu), in-game name, server and issue as well as device brand, model and operating system. Please do not DM the staff on Discord for tech support during the Chinese New Year
@distant parrot
not sure this is a bug or has been reported, but amagi's art has that dot for the other face expression
yes it has
alright then, thanks for the quick response 
Has it been? I can't seem to find it in the Trello
im starting to think its now our problem when we dont remind people to report things
because it was first mentioned on the 22nd of january
I posted cus i checked the link and couldn't find it 
Yeah, doesn't seem like it ever was. You can report via Belfast then
May your pulls be blessed with the CNY ships for actually checking the trello
I guess its similar to the Belfast l2d issue but new laffey l2d doesn't show up
don't know if this was posted before but the wiki says the year of the boar/pig festival is staying for the duration of the lunar new year event, while in game it says that it will be available for 55 more days
just want to know which one is true so that i don't miss out on the set
on JP/CN it lasts until the duration of the event
could probably be something to report on #wiki-feedback rather than #bug-reports so that wiki members can look at it
dont really need to anymore since im looking at it (under my pink name!)
ok thanks! 
Normal timeout still deducts the grade on SP3 boss node
intended
a) what did you do?
b) did you link your account to FB or Twitter?
c) are you sure you didn't change servers?
Question: is the urgent commision glitched ???
can you explain what you mean?
It didnt appeared
Since the event
And i logged at everyday at reset
So there should be one right ?
are you talking about night commissions?
Maybe...
the bunch of 8-hour long ones?
well they did say urgent commissions
The one which gives 500-800 oils and a bunch of exp for some quick finisher
Sounds like night
Btw im in indonesia ._.
anyway, no they aren't really
but it's known that they don't appear occasionally
most likely due to weird connection issues
No, don't think it has anything to do with the event
If you don't do your urgents regularly, they stop appearing
P sure he's talking about night commissions
judging by "appear after reset"
(they appear earlier, but that doesn't matter)
Restart your game. The shipgirl will already be deployed and should be in your dock. You can sort it by 'Time Joined' to see who it was if they're there
^
Wow thanks
The Z23's 3rd main screen dialogue doesn't have voice
@hollow temple This? https://trello.com/c/LytzAp4p/378-z23s-teacher-of-philosophy-skin-missing-some-audio-lines
The audio lines affected are: log-in, main screen 3, commission complete, victory, defeat. Checked both as secretary and in the collection archive details. Some of the outfit lines work, while the aforementioned ones don't. Not sure if they just never were recorded or if they...
In Progress
Yes
Aki moved it to 'Fixed' though. Was that an error or does she just not have those lines?
Or does the 'In Progess' label mean something regarding the issue?
Hmm
Idk, that's a question for Aki

You'll probably have to wait until after CNY
Understood 
Bug here: Mullany cost LB0: 2 oil. Limit breaking says cost will go to 3= 2(+1). Mullany cost LB1: 5 oil
Oil cost scales with both level and limit break
i think mullany being at 0lb costing 2 is incorrect too 🤔
elite DDs should cost 3 at 0lb
I think the dice for Au Shun's Adventure might be bugged. After 5 days straight of getting dice from every 5 daily credits, it did not give anything today. Seems like a weird break in pattern
That happened to me also, but I don't know if it's a bug 
i don't remember ever getting dice from the arcade game. ik the art book gives you dice.
ive played it every day and only got dice from it twice
Maybe the arcade game is random too 
I get dice after using my 5 dailies
arcade gave me dice everyday but today
so i think we can say that its random
that's not fun.
Damage is random iirc
so it's probably tied to that
like you get dice when passing hp threshold
from what i've seen damage is set for each combo. i've found that BBA deals the most damage. where as (iirc) ABA deals the least.
lol
i did a combo that did high damage and when i did it again it did low damage
I've noticed damage was a constant. No change no matter what move I did. So I just did ABB after the first 2 days of experimenting with moves
It's cute, and I'm a sucker for cute...
maybe im finally going insane from too much azur lane
not a bug. #461437354872143883
K deleted my comments
Fu Shun Minigame is no longer awarding any dice at all, what so ever. Sounds like others are having the same issue with the event awarding dice up until two days. Ago I recall waking up and starting up the game to be told to download a mini-patch. So either this patch broke the game so that it no longer award dice, or it was intentionally disabling dice rewards for this event. Either way I am not the only one having this issue and the lack of context from any official AL source leads me to believe it's a bug that the devs are unaware of.
Both @nova rose and @swift sleet both also agreed to be having this issue.
So at present, the Fu Shun Minigame no longer is issuing dice for the other event minigame and hasn't been for the past 2 days.
same here
We don't know exact system it works on and I don't play JP to check how it is there, so can't say if it's a bug or, but feel free to report it with Belbot and devs will figure it out when they come back.
Also if someone plays JP - can they confirm you get dice from that mini-game everyday?
I still get dice
@north flume I am uncertain how to use Belbot. Can you please show how to? Thank you.
DM it with !feedback
Okay. So copy and past then use that command?
just use the command, you'll get the instructions what to do next
How many people have experienced the Fu Shun Minigame not giving dice?
Apparently a lot
Hmmm. It hasn't happened yet to me
@north flume I stopped getting dice today on JP
@north flume I am trying to use the bot but it's not letting to submit a report. Outputs this.
"Oh, hello there!
I can only execute a subset of my commands via DM; please, use !help to see the list of active commands in here.
Interested in sending a feedback or suggestion for one of the services I'm in charge of? Use !feedback to print the list of feedback workflows that I've been instructed to offer."
I did use the feetback command.
Feedback I meant. Sorry.
sure you entered correct command?
Tired and been a long day.
...
Ya I wouldn't have figured that out. Thanks Restart.
I feel like its not a bug but more of a HP milestone that works with RNG, a bit of testing would have to be done to figure it out
That's what I think as well, but who knows
If it's intentional - devs will just mark it as such 
Technical issue I take it? As the category?
I guess
So... I asked around.
Two of my guildmates didn't get dice. The others haven't answered. A friend also didn't get dice.
For some reason I still get dice though
Were you using your tries actively before?
Yes
Weird
I do it everyday
possibly just doesnt give dice after a certain amount
so , it's not just me that didnt get dice from Fu Shun ??
Feedback has been submitted. I'd suggest anyone else having this same issue also do the same.
So that the devs know it's a issue with more then one user.
With everyone getting this issue, it feels like I'm the weird one
please do not report bugs more than once
I saw someone posted something about the max the game allows being 9, but someone in #gameplay-help just said they got 10. So there is a major issue with what is really going on. So at this point still considering a bug.
was it intended that Fu Shun didnt give any dice ?
unknown
ah , okay .. may i ask when next maintenance ?? ...
https://cdn.discordapp.com/attachments/460645783021289472/542627052554289163/unknown.png
Someone posted this, however with recent other information coming out I do not think this wiki page is accurate. Or is not accurate to the current version of the game.
Since as i said, someone got 10 dice. Not just 9.
Devs come back in the 11th, right?
yes
found a bug where the boss doesn't appear even after i finished up everyone
@brave timber restart the game
For reference on the no dice bug, I got her to this HP threshold yesterday and did not receive dice like a normally would. Just as a frame of reference
I'm going to add that as context to the trello card
Just had a strange bug where in a map (was 9-4) no one would shoot their guns or load any weapons, and also timer was not going down. Kept happening even after leaving and re entering battle but fixed when relaunching game. Occured after lagging out mid battle and logging back in. (Ram damage still happened so glowworm wouldnt mind if she was there
)
known
Must of missed it going through known ones beforehand 
Any new battle would be bugged with the no fire problem. The problem did not coincide with any refresh time (such as 0AM PDT). Please see video for the exact behavior of the client.
it's archived, meaning they're probably don't know what causes it or smth 
I'd guess it's pretty rare, and since a full app restart fixes it ... ¯_(ツ)_/¯
I've had it happen just one time since CB, out of almost 25k missions
Well happened to me when game lagged out very close to end of battle to where i think it may have ended as it disconnected of that helps
I just tried to buy the ring pack but I disconnected. It ate my gems and I have no rings.
?techsupporten
If you experience a specific technical issue, such as a bug not encountered by others; an issue with a purchase, or a loss of items, please email al.cs@yo-star.com with your UID (it can be found in your in-game profile menu), in-game name, server and issue as well as device brand, model and operating system. Please do not DM the staff on Discord for tech support during the Chinese New Year
@hot whale 
No, it's a symptom of the text wrapping issue which I still don't think has been fixed
Text does not wrap cleanly i.e., at the end of words. Instead it seems to wrap at whatever letter it needs to, making text difficult to read.
2
Translated, High Priority
It's archived but I don't know why
I can't read chinese 
~~ @sudden wolf maybe you can help~~
I'm sure I already mentioned that it has to be fixed on case by case basis or smth 

In that case, you can submit that to Belfast @slim canopy . I'd say to make it a graphics/interface error, since it's not really a translation error in and of itself
type !feedback in her DM and follow instructions
restart the game
ya like restart says
they say when find this error again, they will fix it case by case
Is hosho supposed to have zero firepower? It seems like a glaring bug or oversight to give her CL guns but no actual stats to use them
Help me v
@buoyant hemlock Use a VPN, especially if you're in Indonesia
I'm in Bangladesh v
Still try a VPN
@golden river According to Wiki, she's always had zero FP so I imagine it's not a bug https://azurlane.koumakan.jp/Houshou
That's a weeird design choice, but aight. Thanks
well, it's historically fitting
she was outfitted with light cruiser guns, because they thought it'd be a good idea, only realize that carriers are pretty shit at gun battles
remember, she was the first carrier ever, so they were still figuring things out
they did the same thing with lexington and saratoga, though, and that became an actually useful skill @warm cave
they had heavy cruiser guns (and more of them), though ¯_(ツ)_/¯
In theory the guns could fire to both sides, but it is probable that firing them to port would have damaged the flight deck.
bwahahaha
also, I guess they gave Lexi and Sara the skill because they didn't want to add a gun slot instead
idk if it's just nox or not, but after i try scrolling on dock space or gear inventory, everything just disappears from the window.
anyway, I don't think this is the right channel to discuss that
I have that occasionally happen in MEmu, too, @zinc niche
I've found the easiest way to avoid it (when it appears) is to use the scrollbar, if present
that happens when you scroll too fast
yeah i started using that
It's a common emulator issue from what I've heard
it actually happens in a lot of games








