#bug-reports
1 messages · Page 54 of 1
@cerulean reef Already reported in #known-bugs and also the messages right above yours
Ooh k @hollow kraken
Unable to Access Hard Mode with Current Event (Crimson Echoes). B3 is at 100%
Tells me to clear previous stage.
No other stages need to be completed.
Will post screenshot shortly
In short. The event is broken. Hard Mode not accessible.
Which in turn means EX Mode is also inaccessible.
have you tried restarting?
Negative. That however would mean that this is a bug.
no duh. 
Restarting a game due to something like this would be a bug. Since it directly breaks the game and allowance to continue even when the requirements are met.
Trying a restart now.
ya ik what a bug is. that's why you posted it here right?
@jovial loom you are trying to switch from B maps, which will try putting you at D map (equivelant of B, hardmode)
jump to A then press hard mode again
seems you havent entered hard mode at all/havent cleared C
That makes no sense. Because in all other cases it has just moved you back to A/C.
When you click on hard mode.
Still a bug. However already restarted, so I can't try that now under the same environment.
Okay. So ya when pressing hard mode in B it does not kick you back to A/C.
I did switch back to A and the hard mode button worked.
So based on all other parts of the game (and past events) this is still a bug. Since they've previously set a precedent to have the game just auto-redirect you
it was the same in previous events, and its not a bug per se, its the design,
D is the hard mode version of B, and C is the hardmode version of A, so if you havent cleared C, and dont have access to D, you cant just access it from B segment, and have to go back to A
restart
K thx
@raven topaz I'd have to disagree based on my experience. As I do know I was able to press hard mode in the past events while on B map and it would take me to C map
except its been happened before, on events prior to this one, and the case has always been the same, people trying to access hard mode from B before clearing C, so you're most likely misremembering
literally someone else yesterday came in with the exact problem
its not a problem but thats how newer events work and en is very behind
@maiden crane your bug might have to do with corrupted audio data. Try experimenting with putting different ships in your fleet and see if you can reliably crash the game with certain ships. If that's the case you will have to reinstall the game
over in #tech-support he said he did but it kept crashing. he said his phone has 1GB of ram so i'm thinking that's the reason.
Yeah, that does seem low
Is atago supposed to be in the heavy pool which the limited event pool based on?
They can be not building limited banner, though personally i dont know if shes in the limited pool.
So ships that get added into normal construction don't get added on the base of event construction pools?
yups, we dont know what the devs want to throw in the pool after all
its known.
Known?
known = the bug is known about. 
The shrine is outside of the green boxes. @proper ridge
How do you get a refund from the Sakura dorm bug?
you open your mail and see it there
If you don't have it even though you should - contact Aki
Gotcha
restart your game
You're not even at the Urgent Comms
I dont think urgent commissions come at 12am
Restarting did not fix.
Please help.
At least I can make ships with my other slot.
restart
If I put the umbrella next to the low table as seen here, I can't interact with the girls once they sit. Even if I move the table afterwards, I won't be able to interact with them, must quit the dorm to resolve the problem. I tried with other furnitures but only the combination of low table + umbrella is apparently causing the bug.
Reinstall made both ships disappear, no new ships in inventory. Cubes are gone too, but small price to pay. Not sure what it was. Any way to access error log?
sort by new ships in dock
@simple oak I wouldn’t say its a but but more of the umbrella is covering them
is bug where the enemy didn't show up on event map known?
just restart the app
ah, okay
I have. It’s a couple normal destroyers.
then you got a couple normal destroyers right
considering oklahoma and nevada are both timers of 4 hours
But they’re... not destroyers... These are drops I got from event runs.
Eh. If it happens again, I’ll just leave it and email support or something.
nothing support can do
its a known desync, and they always go to dock
@frosty gyro Well, the umbrella is causing the bug. Coz as I said, if I move the table afterwards, I still can't interact with the girls, even though the umbrella is not here anymore. And I tried other furnitures such as beds, I still could interact, even though the umbrella was in the way.
if they never went to dock, then the desync was more desyncy than usual
Should buy some cubes to make myself feel better
@simple oak report it then
Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:
Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues
!bugreport
Tried restarting 5 times already still nothing.. drill commissions still there
if I were you I would just do them to get rid of rhem
@desert birch if you are logged in when reset happens, the commissions stay
do them and after they're finished they'll turn into your usual new commissions
is this intended? i never purchased furniture with gems lol
that happened to me too, it gave me a mini heart attack because i thought i accidentally spent gems on furniture
on avrora if that matters
Yes on Avrora as well. Wasn't sure at 1st if i accidentally bought furniture with gems.
I went and checked only the "Boar theme" furniture can be bought with gems, not the Sakura Empire. Was wondering if this is from something else maybe 
the full sakura set with all extra furniture costs 1400 tokens as well, which means the token refund should have been 280 instead of 290
a small discrepancy this time but after their recent major fuckup with the return rewards you would imagine they would be more careful about currency-related matters...
Thanks devs, problem fixed 👌👌
Is this a bug? Akagi's Plum and Snow skin main screen 2 have no voice line.
Help I'm having a hard time logging,I'm stuck on the loading screen what should I do?
Check your connection, switch between mobile data and wifi
So er I doubt a single picture can explain it but fuck it
What happened was I won a battle in B,2 of the map but the same time the last enemy was taken out, my backline died. However I "won" the battle somehow and got through the result screen, after that the game tells me that I cannot form my fleet and my fleet who "won" that battle is gone like how you lost your backline
After that, I tried to click back to B,2 and that's the message
Restarted the game / app, restarted the emulator
And that's still the result yeah.
Idk how do I even word this better, Someone told me to just say "Double Knock Down"
I think it was reported before, but let me check
Someone better did because Idk how do I even fill out that report
Especially with this type of bug lol
Can you use your second fleet or that's when you getting the "Invalid Input" message?
Also check this video - is that what happened? https://mega.nz/#!Xhd0hY4S!Frgl73lTZhWcYHoIuGLCt_9VvriD5zp4RiNxaMkqFmo
I get that message when I click my 2nd Fleet to where my first fleet once was at.
Also ok
Yeah this looks about right
Well I can't believe I helped then.
So I got a refund even though I didn’t purchase any gem furniture and the furniture I bought was already discounted. Hopefully not banned for glitch abuse. 

Is Ashigara's art bugged or intendedly replaced after fixing her face glitch? She used to be that before the update fixed her and now she has a censored belly
Yep, her portrait in dock is the uncensored one though
how can you tell?
whys it really faded looking..
oh ya i see it now.
Cropping took alot of the quality 
not if you use the snipping tool. 
i'm actually really disappointed they took the easy route and pretty much went back on their "no censorship" word instead of properly fixing it.
Tried tieing my FB with AL and it said this:
how do i upload multiple screenshots to the belfast bot for bug reporting?
ugh i don't have account. welp time to make one i guess.
or smack the photos onto one photo
IIRC, you can post multiple photos to a single imgur without an account.
ok so while i was searching for ashigara's pre patch cg the belfast bot timed out and now it's not responding. ironic that the bug report bot bugged out itself. 
restarted discord and it's still not responding.
the !feedback command for the bot breaks if it times out.
almost an hour later and the command is still not working. not sure what to do.
Uhhh... this just happened on the Sandy server...
yeah they checked the time and then let the finished ships sit without deploying them
Does that mean that Graf's been sitting there all this time?
yeah those two poor grafs were just sitting in the drydock for days
Ahh... well thx for answering my question
@buoyant hemlock I don't think that's censored since the art with the belly shown was unfinished. Even JP has the same art we have now that's finished.
so they released unfinished art?
call me skeptical but i highly doubt that.
yeah I was gonna say
99% sure they just gave her new art
but I didnt have the time to check the wiki chat so I didnt say anything
but ik someone mentioned it
ehh couldnt even see her belly that well anyway not much of a censor imo
its not even a censor anyways
sorry shouldnt keep talking
yeah but to the people who claim it is, its not like half the subs with their torpedoes
Regardless, it's at least not a bug
Thanks, figured the expressions were for the new art hence the face glitch.
The only bug then is her dock art showing the unfinished art, I guess.
That might be them not bothering to change it, same with chibi
them = JP or whoever's doing it
unless it's different on JP
its different on jp
wait
this is weird, my game always restarting whenever i try to click on Amagi on dock
jp is more zoomed in
I know people reported portraits being zoomed out
ya her portrait and chibi in EN aren't updated either.
Ah
on jp Cygnet was zoomed out
but now she is much closer
for en.. im not sure I havent noticed yet tbh
havent looked in awhile
She still is zoomed out
Yea, it's zoomed out
jp on their stuff 
can someone report both Ashigara's portrait and zoomed out faces?
i would but the bot is broken for me. 

I’ll do it unless someone does it faster
hopefully it's fixed soon otherwise i can't report bugs.
@cedar apex For your problem, sounds like corrupted files. Reinstall the game(after you bind your account) or follow the pins in #tech-support for 'My Data is Corrupted'
reinstalling is more reliable if your game is bound
Ah, understood. I'll remember that from now on
Ayo question: So I married Atago and when i see her details page, she still says: mou dame... and not the ara, shikikan line. Any fix to that?
Well that's just her pledge line. Those are only said during the ceremony scene and not on the ship's detail screen
Is this a known bug? It happened on a large main fleet on 9-4
yeah it is, restart game to fix
Ok thank you
Excuse me, could you fix this? there are shadows around the pond, this looks different from the picture on Facebook, thankyou
report it
Is this right to report here? i am new at discord
!bugreport
Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:
Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues
If you encounter a bug that is not listed in #known-bugs , please send a DM to @rocky willow with !feedback. Also, if you can, reproduce the bug with log mode enabled and take a screenshot of your screen immediately after the bug occurs and include that in the appropriate step of the report. Instructions on enabling log mode can be found here https://www.youtube.com/watch?v=p1Yl9InTWzk
Please note that if you encounter an error message with a number in it, 90% of the time it means that your game client is desynced from the server and you can resolve it by restarting the game.
If we need additional information from you, we will tag you in this channel. Please refer to the pinned messages for full details! Thank you Commander!
Wrong spelling on dialogue capital instead of capitol
known
"s" is in 2nd line... I dont think thats intended
Dont hold move button at same time with any skill
That's debug mode @slate rose
Oh thanks @foggy dove
Noire's skill is misspelled as "Lacy Dance" in inspect. Limit break says "Lace Dance" and so is the actual skill in neptunia game.
@true gazelle it's intentional, it's because they wrap text with no regard for where it's being wrapped (i.e., it doesn't cut off at a particular word, but right in the middle). You'll notice it in other places as well. It's already been suggested/reported to improve the text wrapping
@rancid spindle You can report that via @rocky willow . DM her with !feedback and select the translation workflow
do I write the command here or in bot channel?
in her DMs
I have DM disabled though. Actually, nevermind. I'll turn it on just for this one, Noire's my favorite CPU.
You'll see once the process starts that it would be very difficult to execute in a public channel
ehh, now it asks for a screenshot. I'm on my phone 
It's already been suggested/reported to improve the text wrapping I think Aki answered something about that issue in trello, but I don't remember what exactly
@wicked veldt do it for me
Black Heart's skill. You should see it as soon as you open the details section
thank you, assistant-san 
@rancid spindle you will need to report it yourself. If you're having problems with the bot, let us know here
We can definitely help you use the bot, but if we're creating everything manually it defeats the purpose of the bot
as my personal servant, I order you to do it for me 
I'm on mobile with limited upload speed 
Then you can do it later
You can also skip the screenshot if you want by putting anything except a valid URL
Also, cut that out, it's not funny
It's just annoying
h-hmph! I'll do it later
you should also relax and enjoy while at work, assistant-san 
anyone got blank screen, everytime starting arena battle? (after clicking battle)
Hmm... Try it against a few different fleets, or use different ships in your fleet? It sounds like data corruption. If that's the case, you'll need to reinstall your game
'__') ok..
It's a bug where the enemy spawns too far off screen. It's already been reported though in #known-bugs
oh
cant even start now '__')
after reinstall
oh well, probably time to retire T_T)
black screen after choosing server tap to play
What device are you using?
Ah, ok. Yeah, emulation carries its own set of technical concerns
i'm sure yesteday it works fine tho XD oh well
The generation is broken, it’s 3-4 Hard mode. And I just tested it isn’t a one of thing.
Hi, I noticed this is the only line that isn't voiced. Is it intentional? I have the entire voice pack downloaded.
timer desynch or incorrect line. 
Yeah, that's her 'Mission Complete' line. Not her 'Commission Complete' line. At least that's how it's listed in her details. So wrongly translated?
report it.
Amagi’s lv10 barrage is different from the jp/cn ver. The jp/cn ones have more ap bullets and wider spread.
The 3rd image is the EN one.
Just wondering if this is a bug or the EN ver is already nerfed.
how do i make a Trello Card for it?
dm belfap bot with !feedback
[WARNING] This question has a upper limit of 64 characters. Any answer longer than that will be ignored.
64? isnt that a bt short?
no as it's the title for the report
so wait i just tell it title then it moves on?
yup
so now someone checks it to approve it?
? no if you've gone through the whole process it'll appear in #known-bugs in a bit.
@rustic thorn I'm not sure that's technically a translation issue since the line itself is fine, just misassigned. It's more like a graphics/interface issue. I'll like @fossil condor decide what he wants to do with it though when he gets online, he's got a system
But yes your feedback submitted successfully
Well the thing is, she has completely different text for her commission complete line. And it was translated pretty correctly from what I can tell based off her Japanese text on the Wiki. The line they put in for her 'Mission Complete' is out of left field
ImAToasterStrudel said that is her mission complete line, misassigned implies her commission complete line would being used for mission complete, but since he said that is her mission complete line, it would be a mistranslation of the word "commission" for "mission"
another possiblity is that sitting on mission complete is triggering both, and i need complete something to be sure becausei thought i may of seen it?
w/e she said was long, s when i realized what she was saying i tried to pic it but dropped too fast.
i finish a commision soon and i can finish a mission too and see what she says about it
@hollow kraken this is her real commission line?
Yepp, and that was translated well from what I can tell. It's that her 'Mission Complete' translation is just plain wrong.
ya so its a traslation issue @wicked veldt , its not a misassigned, "commission" in that line is simply supposed be "mission"
oh, ok, gotcha
And after all that it turns out that Flyflu had already added that to the Trello before 
I think it's new
It's only in the description once
The ships all have a single card with their name on it. If two people submit a bug report with the same title, the new bug report gets added to the comments of the existing card
That's why I have people submit ship translation errors with only the ship name on the title, so that it merges all the issues for one ship together
Ah, gotcha. That makes sense. But didn't Flyflu add a screenshot for it along w/ that description of the issue? Then Belfast added Momo's description from the bug report along w/ a new screenshot? But that may be just me not getting Trello reporting process completely
These are the only three items on her card
But I guess looking at it, it doesn't match exactly what mono submitted
But I don't think flyflu edited it yet since he hasn't been online 
well as long as it's submitted I guess
I'll try to keep a better eye on the Trello
To see if stuff has been submitted already
B/c I see that Flyflu added her card on Saturday and added a screenshot of her 'Mission Complete' line on that day(assuming along w/ the description on her card) but it wasn't posted in #known-bugs
Well, it's good that it's in there, but if the reports aren't getting merged like they should that's another issue
I'll ask Cyc to look into it
Can you fix the glitch that won’t let you place the coffee maker on the ironblood winery bar table please? It isn’t just the coffee maker either, you can’t place anything on top of it and I want to decorate it so bad :’(
Is it just me, or is the supposedly bombless me155 dropping bombs
Edit: It would seem there have been reports that this happens on other servers too
Because it seems like it was ignored when brought up earlier, I am here again to ask about Amagi's barrage on EN vs CN/JP. At SL 10, Amagi barrage on EN only has what seems to be 6 AP shells and has a narrower spread compared to CN/JP. Is this a bug or has Amagi been nerfed for EN or what?
Tanikaze skill is different on koumakan and joyme and from raw translate from JP server...
Hi, I have a bug to report, not sure if this is enough information but on the the event map I defeated all the enemies but the boss never appeared, it was on A3, here are 2 pics so you can see it's not hiding behind anything
restart @buoyant hemlock
the app
now im scared
im afraid people are going to restart the node now
It was earlier so I already retreated but thanks for the help I will try that if it happens again
thats the fix
@rough flower should probably report it as im sure its not wrong on the wiki as we translate from jp/cn but I'll run it by the team
Welp
use a vpn, also thats a kind of thing for #tech-support
Ohh
Ok how do i report it?
!bugreport
Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:
Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues
yo kawa do you know anything about the Amagi barrage thing i asked a bit ago?
@frozen snow I ask about that
restart 
@rough flower I think that issue is known and in trello
I'll let you know when I get an answer
I would have no information
sorry, I havent seen the trello for tanikaze 
👌

@frozen snow @strange prairie Guys, I just received a response from Yostar and they confirmed that Amagi's slvl10 barrage currently is bugged.
Wew thanks for the heads up z0 
Yep that's correct
Awww yizz, fixed already feelsgoodman
not a bug
Is infinite loading after update caused by corrupted download?
Apparently, sinking a cargo fleet from the ? node will summon the escorts
Dev! When I playing crimson echoes B1, second battle I had trouble! 1 enemy ship not appear but indicator are visible. And that make me got C and retreat. Please fix it on next update!
this is happen 5+ minute ago... I upload it after take it and retreat...
umm.. i have problem stuck in QE & Warspite loading screen after hotfix , try to follow step to delete certain specific file but found version-cv.txt instead of version-csv.txt ..
which one to delete ??
@bold oar If you have only one - why you asking which to delete? 
@violet beacon We not taking reports and feedback on non-EN versions of the game, sorry
So this happened today... what should I do? Report it or is it just a bug I have?
restart your game
it's possible ship will be lost due to desync, but check your docks after that
just met with a bug in which my backline is FROZEN
they cant shoot
my frontline cant use torps as well
Known, just restart a battle, pretty sure it fixes it

Any way, bug is known. Dunno what causes it to avoid it
@rough flower The wikis are developed independently of the game. The phrasing is of course going to be different.
But yeah, firepower vs. evasion should definitely be fixed
skipped cutscene and it made me all blurred
my first bug
now im finally special
Can any mods help me? I bought gems got charge for the purchase and never received my gems
#tech-support not here
ty
@buoyant hemlock just restart, dont feel too special because its already known
i wanna be special
huh i was comparing new vs old amagi barrage again and i think i noticed something different again, i hope its not a mistake
So Amagi barrage consists of the set AP shells, set Normal shells, 4 aimed Normal shells, and the torps. The top shows prefix Amagi barrage, it looks like it has 2 groups of 4 set Normal shells, while the bottom shows postfix Amagi barrage, it has 2 sets of 3 group Normal shells. I’m wondering which one is supposed to be the correct number? This could also explain why people are complaining about less burst from the barrage post fix.
Alright just making sure
? i didn't participate though.
@honest pumice you got that cuz over 1000 people voted on the contest so far
look at #server-news
yeah you dont have to vote to get it
@languid ingot you should talk to @fallow niche about your issue, a bug report is not really the best way to resolve that since most people get the purchase just fine
Thk u for the advice
Is it a bug when I did not receive any comfort pts when I bought Sakura Set?
Nope
Just means you've hit the max comfort from the furniture you have
There is a set limit to how much furniture can be counted under comfort, details are on wiki
I'm experiencing lots of crashes when I play the game and I have a Motorola e4 and I play one round or even open up the game and it's just crashing. Is there a fix or reason this is happening?
motorola phones are prone to crashing with AL
if they lack the android 8.0 update
@buoyant hemlock
also by the way your nickname is breaking #460650518247899146 7
Sorry
Question, how can you unbind a locked Twitter account from AL
Although I did manage to get it bound to FB
You can't unbind it
Welp
Wut
i think that happens when you double click on deploy happened to me aswell
i wonder who exactly :D
you can sort by time acquired
hmm
restarted, it disappeared from build orders, but no new ships either
i mean i had 2 orders, first was Norfolk, second was that error. Norfolk is now the latest acquired
although there is Indi before Norfolk and i don't recall receiving her before. Guess they just swaped for some reason. Anyway, thanks for the help
Uhm. I have an urgent commission that is... Twitching ? Blinking ?
log out > log back in
Curious. It's like I kept getting the same one ; timer was running down, but it was clearing the Advice button added ships itself
Adding ships from portraits fixed it
It has something to do with some sort of desync
just restarting the game fixes it, yeah.
Sometimes you can fix it just by leaving the commissions screen and going back in
in #known-bugs isn’t the disappearing ship just a repeat bug report
Doesn't really sound like it, because it's pretty specific and they claim it to be consistent
interesting
My amagi doesnt want to receive exp anymore :((
@signal grail limit break her then, it seems you have done it before
so with 5(6) stars i can not go higher than 90 lvl?
you cannot
thanks
Odd that you didn't already know about the level caps.
。
this one is known
restart.
oke
@swift badge It's a text wrapping issue, it's not unique to that. They're aware of it, but not sure if they're going to fix it or when
Oki doki, sorry for the bother
Ohhh thanks
Not that they should in game but yesh
I thought its a bug but thanks anyway

okay wtf
I'm doing the event map
and the boss fleet isn't showing up
cleared the entire map and everything
@timid valley restart game
yup that fixed it thanks
No boss bug
ee c3
@buoyant hemlock Same as above, restart game
Are bugs submitted to Belfast-chan supposed to automatically go up on trello?
I submitted feedback about how Ning Hai and Ping Hai still don't have their swimsuit lines from the Dec 5th maintenance and I never saw a card added
No they are not actually
There is a group of people collating the responses and decide which are relevant and actually bugs
Well, that's mighty unusual then
I have a suspicion whoever's sorting them thinks it's not a bug because of the "not a bug" entry about their voices from back in October
In which case I don't know how we're supposed to bring this to their attention, because they definitely got new voice lines now, right?
Based on the timeline of events it's seeming like they intended to temporarily swap out their unvoiced skin lines with the default ones, forgot they did it when they added the voiced lines in December, and are just continuing to think everything is fine now because people previously reported the voice swap as a bug
is this supposed to happen? no enemies just boss
yes. it's only for hard mode though. once the map reaches' safe' only the boss spawns.
I think it's time to put that in #461437354872143883
It's a text wrapping issue, it's not unique to that. They're aware of it, but not sure if they're going to fix it or when Whatever that means https://i.imgur.com/zR5WJ5U.png

when you use an aircraft carrier's ability all of enemy torpedo will disappear
oh i dont know that
Which is why carriers are insanely good for ex mode
Oooo thank you for telling that
Not only do they clear torps, they clear every enemy projectile on screen, including BB salvos
Alright
@white sparrow
Scene 21 at crinson echoes thx
known
Ok then
In which case I don't know how we're supposed to bring this to their attention, because they definitely got new voice lines now, right?``` I don't remember anything in patch notes since then about them having to get their voices.
So not sure where you got "definitely got new voice lines now, right?" from
It is possible I missed it, but I only remember other skins having to get it
Yeah, it was posted in the Dec 5th update notes that they got 'Updated Character Voices' but maybe it was a small mistake like w/ Honolulu Christmas skin voice being in the patch notes recently
So yeah, it was most likely just a mistake in the patch notes
probably
has it been reported that jintsuu's retro tree is mislabeled for some of her icons? it's a minor thing
I don't think it has actually
evasion = anti-air
motor = hull/HP
Hull improvement = torpedo efficiency
firepower = torpedo
go ahead and report it via Belfast
It was
Several retrofit stages have different names from the stat being modified.
Difficult to Understand
oh oops
But looks like it's not full
And those 2 actually the same picture https://i.imgur.com/XEd5tKc.png

Ok, I'm going to edit that card to include Jintsuu's name in it
because I tried searching for Jintsuu and couldn't find it

Better
@spare mirage turn your phone sideways
Well I just restarted it and it came back normal
you dont need to restart, its just confused about how to orient the screen
same thing happens if you vertically inspect a ship image, but the game still works correctly
Ohh thanks for the advice @tropic orbit
yeah the only "fix" would involve locking the screen rotation completely
Well, to get to the bottom of the Ning and Ping issue, did their summer skin get new voices in other versions of the game or not
No. It was more than likely just a mistake in the patch notes since Aki said there was no issue
Alright, then that finally clears things up
We just never got any correspondence back on it after they said they'd look into it way back in December
The pedo in torpedo gets censored. Is that on purpose?
Sounds intentional
The chat censoring is not very smart. I think that's been brought up as something for them to adjust
Tanikaze's Retrofit skill lacks the word 'reduces' as per the skill's wiki description.
Ass in class also gets censored 
its already known @gentle heron
imagine if she actually took more damage from planes
Actually, her Trello card only mentions the fact that FP should be EVA. Nothing regarding missing 'reduces'. Unless it was talked about and just not added to her card yet

For the retrofit categories being inconsistent with the stat, I think I might have gotten the wrong image, since IIRC there was a torpedo firepower switch as well as a firepower torpedo switch. in addition, if anyone else notices this issue for other ships, please report it so that it can be merged to the main card.
Thanks guys!
You can report that via @rocky willow. Send her a DM with !feedback. I think it would be a dorm issue
restart. if that doesn't work clear cache.
Super limit break
Yeah but did it actually let you do it? It looks like just a placeholder screen considering the stats and stuff
Those are pretty common

I purchases 1200 gem and i don't get it -.-
t5ry to purchase it again bur dont actually buy it again
just cancel it
@meager flume
?techsupporten
If you experience a specific technical issue, such as a bug not encountered by others; an issue with a purchase, or a loss of items, please email al.cs@yo-star.com with your UID (it can be found in your in-game profile menu), in-game name, server and issue as well as device brand, model and operating system. You may alternatively DM Carol#3457 or AKI#9672 on Discord about your issue (Yostar staff from the Official EN Server) but please do not do both.
they will respond in 1 business day
🤔
restart app its known
I don't think it was ever reported actually
Like, a lot of people had this
But noone reported it via bot
!bugreport
Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:
Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues
oh
🤔 how to win
Restart
If that doesn't work, try moving to locations the boss would normally spawn
Is it normal for just the boss node to spawn by itself without any regular nodes on 6-1 hard
yes its the new threat level feature, but it is only for hardmode
ah, thanks
threat level is for normal mode as well but only in hard mode will the boss spawn instantly.
and only when it hits 'safe'
How did i do this
https://www.youtube.com/watch?v=p1Yl9InTWzk
you did this somehow. just tap 'hide' and it'll go away.
On any screen, hold your right thumb on the right side of the screen and then pinch the fingers of your left hand together. Not my video, provided to me by a...
Combat is a basic gameplay element of Azur Lane, and is required to complete a large number of objectives in the game. In combat, a fleet of the player's choosing is placed in an instanced, side-scrolling shooter, and must eliminate all spawned ships (including kamikaze ships...
I can't choose any node
restart
Ups nvm just connection problem
It's a desync from poor connection yeah
Yeah, thanks guys
It's known
question where do I report a bugged out purchased?
try #tech-support
anyone has this same issue? I tried restarting the game and the problem persists
corrupted files. clear cache. if they're still there reinstall.

the Crimson Echoes trophy is broken again
Amagi's barrage is also broken again
Also occured a bug on build, I tried to fasten the build, but a error showed and I can't finish the build.
how do they fix 2 things and then instantly break them again. 
yeah
sorry
my question is how do you fix then seemingly unfix a bug? 
thank
Hood Barrage has also been neutered
known
If bug that already reported by me, hasnt fix yet after maintenance, should i report it again?
no
The fireworks cannon's animation is completely bugged
<@&484370746634928149> i think everytime after maint you need to constantly pin the issues thats been reported to inform
so that there's clear list of whats broken
It goes straight to #known-bugs once someone actually reports it and we approve it
if people don't read, putting it somewhere else won't help
what else is broken besides amagi's barrage?
Ok, so, it seems that with Kaga's oath skin, when she's in the dorm she sometimes floats above everything else.
known and kaga's not alone. all the ships do it from time to time.
Uh
Well then
known
Ok alright
Why are there two clear buttons? iirc it's just one
It's blocking most of the transfer button
You activated log mode
Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:
Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues
!bugreport
oh wait that doesn't have the video in it
At any rate, just close it, it's not a bug
No
I know I activated log mode
I sometimes play with that on.
It's just that there's two buttons for clear
Oh
One is blocking the transfer button
Hmm, idk, that sort of technical thing is beyond the scope of my knowledge. That'd be a question for @proper ridge
nani?
Lunar new year dorm is on discount but i see something weird. i try to buy this dorm and game starting to load, after 10s i got dc. log in again and try to buy this dorm but he is already on my set without spending any decor token
ah ok no problem, relog solve problem 
I think there's problem with Firework item
girl goes up with their head first, then followed later by the firework itself
then they come back later, followed by parachute
My crimson monument has been moved out of bounds too. Seems like there was some thief moving them around during maintenance.
This decor is misplaced. Even restarting the game didn't fixed it.
@buoyant hemlock @native ingot it has to do with the location of its hitbox, which is wrong. As you can see, it's being positioned based on the top of the monument, not the bottom. That is a known bug
plz
Your shame lingers forever
👀
I didnt read above lmao
My discord lagged so hard it only loaded by the time i finished uploading
I’m not really sure if it’s a bug, but sometimes when I close my game for a sec to check a different app and then come back all my girls are running around like chipmunks on crack? 
But the match still acts like they’re going at normal speed, so it’s odd, figured I’d say something
That's normal
Okay 👍🏻
Basically - animations trying to catch up with actions which happened while game was in background
Wanted to confirm if this does seem like a bug or not before I submit it on the bot.
Lexington is one of my older ships. She never gets selected when I use the Advice option on Commissions and that's what I always use. I have her locked ever since I received her. As you can see all the other ships in my dock are way higher level than her except the newly obtained ones, it is sorted by level, ascending.
Don't know why she doesn't get selected from Advice.
Is she in an exercise fleet or something?
Yea, someone said about Hornet being bugged for them same way
And that was the thing for them as well iirc
nope she's never been in any fleet or exercise or anything outside the dock at all
Hm
try putting her in a commission manually next time and then after that see if it will autoselect her?
i put her manually on commission few hours ago and just now tried to use advice again, and she didnt get picked
after that i came here
There is an asynchronous between the Firework premium item (which came out today on English server) and the shipgirl
Hmm. that's weird. Yeah, you'd think she'd get selected with Wasp
maybe i should manually put her on comms for s few tries and then see if she still doesn't get selected then report back?
Ok, here's what I'd suggest
- That but also try doing an auto select but DON'T send it (or be prepared to cancel immediately) to see if you can prove that it really did "skip" her as opposed to just barely not selecting her or something
does that make sense
@buoyant hemlock you mean this? https://trello.com/c/YKjN3vEA/446-giant-firework-animation-glitch
User Info: 67305503
System Info: MuMu App Player running Android
Frequency: Guaranteed. It always happens no matter what
Perceived Severity: Medium issue that noticeably affects the game experience but can be ignored (e.g., animations not playing correctly)
How to Reproduce:...
Medium, Android
so you want me to screenshot other carriers getting selected while she's skipped? can do that
Yeah
could maybe include a video. I don't think the screenshot parameter will accept a video upload (maybe it will, idk) but a youtube link or something might help
time to get an emulator i'll make one then
Think its here i say this but I bought some gems hours ago and did not receive them yet but money was taken.
?techsupporten
If you experience a specific technical issue, such as a bug not encountered by others; an issue with a purchase, or a loss of items, please email al.cs@yo-star.com with your UID (it can be found in your in-game profile menu), in-game name, server and issue as well as device brand, model and operating system. You may alternatively DM Carol#3457 or AKI#9672 on Discord about your issue (Yostar staff from the Official EN Server) but please do not do both.
ok
I dont know if this is a bug, basically Im doing 6-1 Hard mode and I noticed there is only the boss fleet to fight and no other ships. as you cna enter and complete the entire stage in 1 fight (boss) and repeat. I did it 3 times to be sure and always the same
As you can see I have max ammonitions, only boss spawn in the entire stage
its intended, when you get the "threat level" down to safe on hardmode, then only the boss will spawn
(thank you i was getting tired of typing out the same long af message)

me too though I rarely typed it
@honest pumice can we just pin it so all we have to type is check pins?
i can just copy paste it to my server so i don't have to type it out.
well yeah but it happens so frequently that i think a pin or #461437354872143883 would help
What can I say. If anyone knows a good cave where I can hide for the rest of my life and die in shame please DM me the location
because its asked too much it warrants a #461437354872143883 tbf haha
lol don't worry you're fine.
you arent the only one so its fine really
Is the audio a bit messed up for ap gun penetrations? Gets really loud
@queen marsh its not nearly as bad as when we put it in a pin AND in #461437354872143883 and then people still come here to ask about it
I think I got some bug that makes my game literally unplayable - I can't rank up past Captain in pvp. Apologems when

Im gettin blackscreens after i Put the App in the Background. Is this a known Bug¿
Generally putting any app in the background allows your device to unload it from memory, so it may be that your device doesn't have enough memory to keep it active in the background.
If you're switching back to it and it's legit frozen, that might be a bug. But if it's just "resetting" that's pretty normal for any app
I hav 4gb RAM on my Phone
Getting a blackscreen with Music still playing
After some Seconds the Game just reboots
admin most be hammered with bugs, guess its find something else to do
Hm, that is weird. Haven't heard of anyone else with that issue though... guess you could submit a bug report about it.
whats the email address to send report? admins most be dead no replay
There's no email address to send a bug report
Send !feedback to @rocky willow and follow her instructions
Oh that thing
i still no gems
was told to pm 2 people i pm one online but no response
But you can send a dm to AKI#9672 and he can help you when he's in the office probably
AL official and GT racer sometimes work outside of office hours for discord stuff only
But 6 hours ago was like, almost midnight for them
commented on all there twitter post since then, nothing also
That's because
They
Are
Asleep
Send a DM to Aki and he should be able to help you when he gets in
I mean, you can email them if you want but I find discoed to be more reliable
Did not know twitter had post que, thats good to know
If you experience a specific technical issue, such as a bug not encountered by others; an issue with a purchase, or a loss of items, please email al.cs@yo-star.com with your UID (it can be found in your in-game profile menu), in-game name, server and issue as well as device brand, model and operating system. You may alternatively DM Carol#3457 or AKI#9672 on Discord about your issue (Yostar staff from the Official EN Server) but please do not do both.
Yostar staff doesn't work weekends, and you should expect to wait up to 24 hours before a response
(not that now is a weekend, but something to keep in mind)
Also remember that they are in China and their schedule is according to China's timezone, not Pacific Time
Yeah, it's 6:46 AM for them right now
AKI#9672 is not real person or dont allow pm's
who i did dm......
You should be dming this person

Carol is in the sidebar but she leaves her computer on, she's not actually online right now 
cant seem to contact aki, i just refund via google thanks
Wouldnt a refund Trigger a Ban
Chargeback via bank most certainly will. Refund via google shouldn't afaik, but don't quote me on that.
Much needed information, thank you. Now its time to sit and wait for a company to fix issues on patch day knowing they always have issues but no help to deal with it.
I bought a couple of items from the guild shop using coins which didn't go to my storage, is that just because the event is ending?
I'm not sure if it's worth contacting support since I just used coins.
if you bought equip skins - those have separate storage
press " ↔ Gear" in gear storage
top of the screen (I can't take a screenshot rn
)
i gotcha, thanks mate, didn't even realise that button existed

Ping hai name was en but... pfffttt ... roc ning hai
Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:
Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues
Utawarerumono event soon? 
Is there a reason for 3-4 Hard to show only Boss node ?
Because everytime I'm opening it after scanning only Boss shows up and I can't find any info about it
new skinbox (boar one) doesnt give skin on purchase and is nowhere to be found in the skin storage section
also isnt discounted
@terse quartz
🇶: Only the boss spawns on story hard mode maps with no escort fleets. Is this a bug?
🇦: No, it isn't. This is part of the new Threat Level mechanic that was implemented on 28th December 2018. By fully reducing threat level to safe (0) by clearing the boss multiple times after 100% clearing the map and obtaining ALL 3 stars, only the boss node will spawn. Note this only applies to story hard mode maps.
@eager jackal gear skin box in Shiranui store?
can confirm... just bought one, didn’t get a skin at all
bought a box as well and did not receive anything
Still no discount tho 
I don't really know, but since the rest of the shop is in discount, that feels weird. But if it's normal then ok 
like the whole storage doesnt show it
Lemme test
usually when you buy a gear box it tells you immediately after what skin you just got, but i didnt get one this time
^
I wasted 7k on a ghostgear skin
Yhea so umm... don’t immediately assume we are dumb by saying we checked the wrong place...
^
Well
There have been a lot of people
Who said they can't find it
When they checked the wrong place

Not everyone is as smart as you
I'll do the bug report anyways
I can also confirm, 7K and no skin
I have pinged the staff already
Hmm
not my picture but i just confirmed it as well
can confirm too
I don't have the box and the skin
@fluid swallow @granite wadi its not that we’re absentmindinglyassuming, its that we have personally interacted with so many users you call dumb for doing the exact thing that we assume you’re having issues with and have gathered enough information over time to make an educated guess that its not a bug and just people doing things wrong
@granite wadi the box cant be interacted with and will show up once you restart the game.
erm what? why tag me?
because you agreed with knightu
uhhh that was actually mis-timed post
he is actually in no way involved XD
he posted at the exact time i did so it “looked like” he was agreeing with me
ya im just said i also had that bug
then it is what it is
Ok it's up
AND to clarify once more... I wasn’t calling everyone else “dumb” i was referring to myself and anyone else who was pinged during that small misunderstanding...
so I bought a gear skin, I have the box on my inventory but I can't open it, anyone else having that issue?
or check #known-bugs even
I see your pain @foggy dove
This is unfortunately going to happen several times
I love these kind of bugs where everyone reports it at once, because I realize how thin my patience gets but im doing my best to help
And Aki isn't on today rip
Buyed skin box(boar) but i didnt get anything
By the way, if you feel that the issue is relevant, you should add a reaction for the up arrow
Almost all items in dorm have low/no happiness.
I have this problem since last year.
@robust blaze theres a max amount of happiness that you can get from a max amount of furniture.
It should be there
My brother did 3 daily challenges and one of them wasn't count for the new year event.
did he do one before accepting the quest?
Did anyone here receive the compensation yet regarding the box? Or is able to get it now? For those that reported the bug
@honest pumice you bought one after the fix right? What did you do exactly
i just bought it like you normally would.
and it gave me the tail shell skin.
yes.
Hmm
Looks like it's just stuck there, another trophy? Banzai 
But yeah haven't received compensation yet, then again it'd probably take some time
i was gonna say trophy
but u edited 
@remote tinsel he claims he haven't. He says the event quest is what reminded him to do the daily in first place lol.
hmmm weird 
Weird well maybe restart the game?
Cos it's unlikely to be a bug unless we can replicate
maybe it was a server desynch? that might be why it didn't count it.
Yup, that soved it! Thanks. He restarted and now it shows the quest is complete ^^
What wired bug. Sorry for bothering you and thanks ~
I thought gear skin box bug is fixed?
I cant open the gear skin box in my inventory lol
it is fixed. the inventory one is bugged though.
Welp
ok.
so the gear box in the shop is fixed.
the compensation gear box in your inventory is bugged.
since gear boxes never show up in your inventory it's a seperate bug.
😂
Yess... The issue here now is we haven't been compensated yet 
But regarding the one in dock well, let's see how it goes
gear box was bugged and now compensation gear box is bugged. apologems pls. 
fr tho the dev team can't get a break can they?

this game become nuts
the NEP files are still in game???????? WHERE THE FUCK IS MY DUMP?
This popped up when i tried to login back on both fb and tw am i hopeless of retrieving my old account?
he really needs to remove the "there is likely no way to recover" part.
Where to report a bug with their payment options? Can't find it, so i'll post it here. Seems a few prices are wrong. Ingame it will tell a price when going to play store to pay the amount it will count a few extra dollars /euro's (this only occurs with a few purchases) fix or compensate please for all the people that payed more than they actually should have.
sadly that can't be changed. google/apple is the one in charge of currency conversion.
that's google's or apple's problem as well as taxes from your government.
I have just checked the prices. 79.99 lets me pay 79.99 euro's. >39.99 lets me pay 41.99 euro's. >19.99 lets me pay 20.99 euro's > 9.99 lets me pay 9.99. > 4.99 lets me pay 4.99 euro's. > 0.99 lets me pay 1.09 euro's. Seems there is definitely something wrong with the current prices. I'm aware that taxes are raised, but currently it doesn't make sense and players should at least be notified about this. This is about real currency and should be taken very seriously.
Unfortunately, this is a Google/Apple thing.
as we said it can't be changed. it's up to google/apple.
Alright thank you anyway for the fast respond i'll contact google support
you're also "notified" every time you make a purchase, since google/apple confirms with you how much they are going to charge you. But yeah, it's out of Yostar's hands unfortunately
No problem I don't blame them. Just making sure they are aware of it and wanted to confirm if it was an actual bug or not.
Isn't the text on HDN Purple Hearts base skin wrong? "I will follow your orders from now" (not "for now")
it would be “from now on” not “for now” afaik and I think it was reported but I’d have to double check
Is this normal. This is on 3-4 Hard. There was no enemies beside the boss fleet.
Same on 3-1, I'm farming there items to retrofit ships
When threat level is safe, right?
Is it just me, or is Amagi's expression when she fires her artillery off? I was comparing the eyes of this image to the default image and it seemed to differ.
nope they're the same.
Looks fine to me
her eyelashes are a little more transparent making it seem like her eyes are open more.
but overall no they're the same.
Well, going to the ship page wouldn't mean much since certain affection lines have different expressions
Go to the archives page
nope they're still the same.
its still the same, the expression is very much the same
its as lightfire said that its transparent so she looks dead inside
her eyelashes are a little more transparent making it seem like her eyes are open more.
Yeah, those are definitely different. One has blush and open eyes
The bottom one seems to be her main screen 3 expression
I see blush on both? am I crazy?
Well, I personally see it as a bit more defined in the bottom one but it may be just me
ok so yes they are different. for some reason it uses the 'main screen3' expression for the barrage.







