#bug-reports
tame topaz
Ok thanks gonna try
north flume
don't forget to bind your game, I don't wanna be responsible you lose stuff! 
jade depot
Gonna try to make people summon @rocky willow , she is nice
north flume
@shut flower I checked and it's trippled for me 
shut flower
maybe I was just spacing out, soz
north flume
it's fine
somber abyss
keen sail
She has 6 stars even though she's an elite in the limited build pool cover
novel river
If u try to open objectives thing, it wont open fully
north flume
known
buoyant hemlock
Is the Belfast bot dead?
uneven olive
doesn't seem to be
buoyant hemlock
She's ignoring my !feedback request lol
north flume
noble ocean
How do you report about chibi sprite?
north flume
DM Belfast bot
near crane
um..
buoyant hemlock
noble ocean
Still,should I get more confirm first?
north flume
you can ask here if you want to
north flume
@buoyant hemlock Send it again? Or it doesn't work?
buoyant hemlock
She hates me I guess
timid hinge
ah, right
buoyant hemlock
It already timed out once when it was supposed to give me the confirm button, and it gave me nothing
rotund zephyr
Akagi turned into an urgent commision pop-up
near crane
I think it's not smooth
hollow kraken
sage badge
Isnt Zeppelin (Beach Skin) supposed to hav new voice lines ?
hollow kraken
@near crane
north flume
@noble ocean Actually, looking at her default, her mouth supposed to be black dot https://i.imgur.com/gM9GiWJ.png
noble ocean
Yes,that what I mean
buoyant hemlock
@sage badge yeah I have been trying to report but the bot is ignoring me
noble ocean
I think her default overlap with the one during drag around.
north flume
yea, report it
buoyant hemlock
Be nice if you could do it in my place
sage badge
idk how to report to the bot lol
warm cave
text on the buttons is smaller ( @rocky willow has the rest of the ticket)
sage badge
no response
wicked veldt
noble ocean
cihbi sprite is graphic category right?
wicked veldt
I think there's a sprites/animations category
noble ocean
Oh,didn't see that
sacred vortex
Ive encounterd a bug that is saying i dont have enough dorm tokens to buy one of the things that cost 64 but i have 266
sacred vortex
What about it, still cant buy stuff when i have enougj
sage badge
okay now i reported zeps missing voices lines
wicked veldt
@noble ocean Nox + the version of android it's running
@sacred vortex The dorm coin count hasn't updated properly as a result. Restart your game and you'll see you don't have enough coins
quiet quarry
?
hollow kraken
sinful imp
atomic quartz
north flume
it's not actually in #known-bugs , but #game-news
wicked veldt
@atomic quartz known
sacred vortex
Yeah i notice now, changed to 20 when i restarted
buoyant hemlock
The Shogatsu New Year set is 20% off, but I have 194 furniture tokens, but it won't let me buy a 96 furniture Error 31
wicked veldt
north flume
known
hardy granite
Bruh can someone tell me is this a bug ? This stuff suddenly appeared from no where till now i see this
hollow kraken
That's just debug log mode. Just click 'Hide'
hardy granite
Oh looks cool enough so uhh how i gonna make that appear when i want to ?
foggy dove
hardy granite
Oho oho cool thanks
foggy dove
very possible
hollow kraken
99% chance they just keep her build for the longest time
foggy dove
just leave your build incomplete
foggy dove
like we said
not a bug
just leave it uncollected in your build
it won't register till you take it out
hollow kraken
lilac musk
so post this there instead?
foggy dove
it is known
hollow kraken
No, it's a known bug
lilac musk
oh kk thanks
frosty gyro
cant even type there 
drowsy sun
Hi so i notes that in the "The Knight's Check" the conversation between Amagi and Naka. When Amagi ask Naka if this was her first time being a lead in the games and Naka say yes. That conversation sequence repeats it self twice. Then it will move on to the rest of the dialogue. I dont know how to have it replay to show you guys since im still playing that level. But I thought you should know.
north flume
known
frozen violet
not enough supplies to buy a 16 decor item?
foggy dove
#known-bugs the discount doesn't actually apply
undone hearth
I was going to buy the lucky bag but my fingerprint (im using iphone) didnt work so I cancelled it. Now for some reason i cant buy it? This message shows up when i try 😦
north flume
nothing really, you either have less and it'll fix itself when you restart or you spend nothing because item cost more
wicked veldt
Yostar is aware of the issue, so they might send out compensation
@undone hearth did you try restarting the game
undone hearth
@wicked veldt i did restart. Still not working
buoyant hemlock
most likely wont ever be refunded, a similar issue occured back during the 3rd academy slot and it was swept under the rug @frozen violet
in the best case, they would send out like 400 decor tokens to everyone and you won't be any 'worse' for it, but you would be "down" relative to those who didn't get affected by the bug, its hard for them to pay back the exact amount lost on an individual account basis
wicked veldt
@undone hearth Hmm... I can reproduce the system error but restarting the game fixes it for me
or at least, the payment confirmation system screen comes up again
If I cancel it, I get "payment cancelled by user," attempting to buy it again gives me "invalid input," but restarting the game and attempting to buy it again seems to work normally
undone hearth
Hmm. I guess i will wait a while and try again 🤔
radiant smelt
so the discount doesnt apply to everyone or only to some ppl?
I had like 400 dorm coins, and cant buy anything again, and I relogged, now only has 5
lament oracle
So, oops, I ended up buying the dorm set because I thought the discount was applied, but apparently, it's not. Will people be refunded?
radiant smelt
lost 400 dorm coins hurts a lot
lament oracle
oh nvm, I read furthur up. Does not seem like refund will happen
radiant smelt
that sucks
lament oracle
Yeah, welp, looks like I will be reading for any bugs after major updates before doing anything like that again. Lesson learned.
buoyant hemlock
wait for tomorrow and see how they respond, if there's no fix you may file a private ticket like i will and try to get it fixed that way
marble quail
One message removed from a suspended account.
hardy granite
Guys why is it on the banner it shows ashigara is 6 stars elite ship that might confuse peeps
hollow kraken
#known-bugs and #game-news they're aware and will hotfix it
frosty gyro
^
split gazelle
@safe vault do you have hornet selected in any of your hard mode fleets?
magic crag
I was one of those who got the welcome back rewards when i really shouldn't have gotten that, is there something i need to do for it?, if anything that might help i did reinstall my device yesterday and the game, if that might have triggered it other then that been in game every day since a launch.
safe vault
@split gazelle I might’ve but I retired her earlier today
distant junco
Does this count as a bug?
split gazelle
Rip. That was something they had in the previous update where advice will not select a girl who is in any fleet
hollow kraken
@distant junco it does but it's already in #known-bugs
distant junco
Ooo i c
unreal summit
hollow kraken
A bug that's in #known-bugs
languid tulip
top left, can’t see number of escorts destroyed
foggy dove
burnt fog
dusty beaconBOT
foggy dove
read up there
icy briar
1-2 entering boss battle naka says her line about superiors 2 time
hollow kraken
It's in #known-bugs
shut flower
why can't the footbath, stone manju, etc. shougatsu furniture be rotated?
is it meant to be that orientation only or sth?
atomic quartz
foggy dove
true swift
Ashigara has a Visual bug (cannot be 6 star)
honest pumice
known
true swift
silent sleet
havent found it in #known-bugs , is it my eyes or screen became blurry after i've skipped A3 after-boss-cutscene?
hm, weird, now it fixed itself after battle end
honest pumice
report it then.
foggy dove
it's not your eyes
tame stirrup
@rocky willow I purchased the Shougatsu Lucky Bag but did not receive the contents
Have restarted app as well
honest pumice
dm the bot. don't @ it.
hollow kraken
Is the bag not in your mail? Also, the bot is just for bug reports. Not tech support issues
tame stirrup
I see
warm cave
also, Belfast is no AI, she can't understand that ;)
honest pumice
also dm it the command !feedback
tame stirrup
Thanks for the info guys!
honest pumice
check your mail first. also you'd need to send an email to support not dm the bug report bot.
warm cave
or go to #tech-support when one of the Golden Ones is on
zealous nebula
I think this is not right, does someone has the same problem?
I also cant fight, it just keeps loading^^
marsh drum
I just had the game bug out and spend like 70 house tokens while it told me this error and gave me non of the housing things in return
frosty gyro
@zealous nebula reinstall or find version.txt and delete ir in your phone #tech-support pinned messages for “corrupted data” install again with wifi
vital ridge
i don't knoiw if it's only this piece of furniture but i cannot move both kaga and amagi from this spot no matter what. i can move all other ships around
reloading the game fixed it
civic pewter
Im also getting error 31 not enough supplies
hollow kraken
@civic pewter #known-bugs it's a problem w/ the discount not being applied correctly. The shown price is incorrect
barren silo
This is cutoff in the event stages (haven't checked any other stages)
hollow kraken
wicked veldt
@warm cave "self DMG" refers to "damage sustained by this ship." Basically, the first half of the skill applies to all ships, but the second half applies only to Hatakaze herself
I don't think it's that unclear, but wanted to let you know
@remote yoke your issue is known, I dropped it
@barren silo known, also the issue Beta sent a report about
remote yoke
@wicked veldt Doh, sorry. Tried to search #known-bugs and didn't see it there. Apparently I fail at searching. :/
wicked veldt
remote yoke
That explains it, I tried to search for the term "3 star tray"
warm cave
@wicked veldt ye, we had that figured out already, but as I said, I only know the term "self damage" when handling explosive weapons and blowing yourself up ;)
so "own DMG" might be better
cobalt estuary
„...This is how we say we say...“
~WE SAY~ is double
wicked veldt
send @rocky willow !feedback
when it comes to the screenshot, include a link to the screenshot
imgur or otherwise
cobalt estuary
!feedback
twilit plover
Can’t buy the last item
wicked veldt
#known-bugs , related to the discount not applying
I have a specific message about it as well
thick elbow
I’m unable to see how many escort fleets I’ve destroyed
frosty gyro
@thick elbow #known-bugs 
wicked veldt
deep herald
is the bug of ashigara's face reported already?
wicked veldt
Actually
yes
I think it was one of the first things reported today
Did you check #known-bugs
👀
frosty gyro
wicked veldt
buoyant hemlock
!feedback
cold cradle
hollow kraken
@cold cradle #known-bugs the shown price is incorrect since the discount isnt applied correctly
buoyant hemlock
https://i.imgur.com/wwDGzve.png
the question mark is supposed to go outside the quotation marks.
It only goes inside if it's part of the actual line you're quoting, like a title or
Bob inquired, "is it time for dinner?"
not something like -- Who is the "pawn" that blocks the advances of the "King"?
wicked veldt
@buoyant hemlock you can report that via @rocky willow . File it under a translation issue
buoyant hemlock
okay
hollow kraken
~~Mod Navi 
~~
hollow kraken
Did you use '!feedback'?
buoyant hemlock
i have to do !feedback with the message?
hollow kraken
Yepp, use that command to start it
buoyant hemlock
i already did !feedback to initiate it
and clicked 2
and then it said PLS PUT A DESCRIPTION
you guys gotta make it more clear .n.!!!
well now it's not responding so ovo
can someone help me since i'm dumb as a rock and the bot won't respond to !feedback anymore
AAAAAAAAAA just bring back google forms
hollow kraken
Maybe just give it a minute. She might have a cooldown? 
buoyant hemlock
it's been 10 mins, tried again
she not responding 😭
okay well after being prompted to provide a description:
it doesn't say thanks for the report, it'll eventually just time out
how do i conclude my bugreport??
ohh i see
navi helped me out in DM
atomic oxide
3 star progress bar doesn’t go all the way out
hollow kraken
@atomic oxide already in #known-bugs
wanton cedar
Can anyone help me with this?
outer geyser
Restart game
wicked veldt
@hollow kraken I was made a mod against my will
@buoyant hemlock FYI, I edited the trello card to be more informative
buoyant hemlock
thank u held hostage mod
🙇
can you edit "pawn" to "Pawn"
I was trying to figure out how to do the bot ajksglkhaj
wicked veldt
sure
Yeah, don't overthink it, the bot is made to be easy to use. You can basically just converse with her once you start the workflow, it doesn't need special command prefixes or anything
desert mantle
hollow kraken
#known-bugs the shown price is incorrect as the discount isn't being applied when you purchase
buoyant hemlock
cant seem to find any reports of this but i've found that whenever i begin to scroll up in the chat window it will suddenly scroll up to the very top by itself and then i have to scroll back down again to where i was after which it works as normal
does this on both my phone and the emulator (nox)
i can make a video if need be but tomorrow
wicked veldt
@buoyant hemlock I'm positive that's known
Hmm, well, I guess it's not exactly the same, but I found this https://trello.com/c/L08rkQOu/21-menu-disappears-while-scrolling-too-fast
buoyant hemlock
yea i saw that but its not the same
ill make a vid and post a proper report with the bot i guess
wicked veldt
Yeah, make sure you upload the vid to a video sharing site though, you'll have to post a link to it when it asks for screenshots
buoyant hemlock
yeh ill youtube it
tropic orbit
i get the same thing @buoyant hemlock
shy raptor
Anyone else getting a blurry screen after 100% clearing A3/C3 and going through the story?
Might be because I got a commission at the same time too
frosty gyro
someone sent it here but they didnt report it as I dont see it in #known-bugs
molten geode
Is there no way to apply the new skin?
hollow kraken
What skin? BB Kaga doesn't have one 
barren rover
Lol that skin is for the CV kaga
frosty gyro
BB Kaga does not share CV Kaga skins
worldly seal
frosty gyro
restart
molten geode
Hmmm fooled me given the same name and look
frosty gyro
kaga is specified bb or kaga
molten geode
Yea but the skin is not specified. Would be nice if kaga could share kagas oitfit
glossy rain
ill say it here since i dont know if the wiki or the translation team was wrong, Amagi second skill "Efficacious planning" currently says it increases evasion by 4%, this sohuld be worded to "evasion rate" since evasion and evasion rate are 2 separate things, evasion medling with the evasion stat and evasion rate meddling with the final % evasion (as my understanding), if that isnt the case feel free to ignore it
barren rover
No it actually boosts the raw evasion stats, potentially being better than just evasion rate boost
glossy rain
...thats exactly what i said, isntead of messing with the evasion stat it will mess with the final % evasion
frosty gyro
@molten geode it was asked and denied, Kaga’s skins have aircraft qualities and a battleship isn’t exactly an aircraft carrier
idle wren
i had a system error when purchasing the new year bag i paid but i didn't get the bag
frosty gyro
did you check your mail
idle wren
yes
molten geode
Understandable thx for the clarification
frosty gyro
?techsupporten
dusty beaconBOT
If you experience a specific technical issue, such as a bug not encountered by others; an issue with a purchase, or a loss of items, please email al.cs@yo-star.com with your UID (it can be found in your in-game profile menu), in-game name, server and issue as well as device brand, model and operating system. You may alternatively DM Carol#3457 or AKI#9672 on Discord about your issue (Yostar staff from the Official EN Server) but please do not do both.
glossy rain
i got mine in the email
idle wren
i literally have nothing the payment passed 3 times and i got 2 refund
glossy rain
see?
barren rover
Wait let me buy 1
idle wren
nothing in storage and it still appears in the shop has available
frosty gyro
I said to email or dm customer support @idle wren
glossy rain
have u tried relogging?
frosty gyro
that wont fix it
idle wren
i tried relogging
glossy rain
do what kawaa says then
frosty gyro
:/
barren rover
Sorry my bad, it is through the mail, thanks for info kawaakari
frosty gyro
barren rover
U just made me blow €30 aswell for bug checking 
frosty gyro
well I never said it did send to the inventory, as there is absolutely no say that it would ever be sent there from the devs and all day its been sent to the mail 
barren rover
In the last event, I thought it was a bug when I got nothing in mail, then I was told it was in storage, hence my rash assumption
frosty gyro
a lucky bag?
barren rover
Yep the Xmas one
frosty gyro
well how peculiar!
lavish oak
frosty gyro
#known-bugs @lavish oak
buoyant hemlock
Tried to buy shrine shop with plenty coins but got this
buoyant lotus
These two scenes are played twice when you encounter the boss in A2 or can be found in collection>memories>crimson echoes>reminiscence IV.
hollow kraken
@buoyant hemlock #known-bugs the shown price is incorrect due to a bug w/ the discount.
@buoyant lotus known
buoyant lotus
oh ok
lunar plinth
Ashigara has 6 purple stars?
hollow kraken
@lunar plinth #known-bugs and #game-news
idle wren
ok bug fixed i switch to my emulator and i got the pack. OH GOD my heart was on fire.
untold basin
Top right?
hollow kraken
Known
untold basin
Alright thanks
covert night
honest pumice
again it's known. pls don't post the same bug after you see the response to it.
plus you already got your answer in #tech-support don't post the same thing in 2 different chats.
honest pumice
it's known but no one has reported it yet.
old bear
has anyone reported this? from A3 mob drop, i am on emulator/memu
old bear
i have no clue
gritty slate
Is it known that Amagi and nakas dialouge in one olf the event maps is repaeted twice?
honest pumice
check #known-bugs
opal dagger
have anyone counter boss not appearing in event map A-1 ?
honest pumice
go to where the boss would be or restart the game.
noble ledge
btw does belfast-chan receive uploaded screenshots on discord correctly
honest pumice
no like before you need to put a link to the screenshot.
well you can try to but it might not accept it.
silver mica
Plz fix thx
honest pumice
known
north flume
@noble ledge can you read #known-bugs before reporting? 
north flume
noble ledge
sorry it's harder to notice the embeds
I did read through
just missed it
would be a lot nicer if belfast could post the screenshot link if available
void beacon
i kinda blanked and didn't screen shot it but I got 23 of the same notification within a couple of seconds
cerulean reef
honest pumice
known
stable sequoia
Is anyone getting a visual bug with Ashigara as well?
happens every time
her face expression changes
and it stays like that until i reset the game or secretary
woeful barn
For the dorm discount didn't apply do we get a refund ?
honest pumice
it's known.
frosty gyro
but getting a refund isn’t known
woeful barn
ops shouldn't have bought it with bug then
stable sequoia
what am i supposed to do at bugs and feedback?
honest pumice
see if the bug you want to post here has already been reported.
honest pumice
really what do people think that channel is for?
stable sequoia
For known bugs and feedback
honest pumice
k so i'm kinda confused about the ashigara bug. what exactly is wrong? i don't ses any glitches.
nvm i see it now.
fringe shore
No gems was added yet even with successful transaction... Need help
I tried purchasing smaller amount and i got it right away.. But 79.99 $ gems wasnt sent yet until now
frosty gyro
@fringe shore #tech-support first of all, and try to purchase them again but cancel it
so they sent?
sometimes they send if you go to buy them again but cancel out
fringe shore
I tried it.. Nothing happened..
frosty gyro
?techsupporten
dusty beaconBOT
If you experience a specific technical issue, such as a bug not encountered by others; an issue with a purchase, or a loss of items, please email al.cs@yo-star.com with your UID (it can be found in your in-game profile menu), in-game name, server and issue as well as device brand, model and operating system. You may alternatively DM Carol#3457 or AKI#9672 on Discord about your issue (Yostar staff from the Official EN Server) but please do not do both.
frosty gyro
fringe shore
Ok
dusty beaconBOT
🔄 If you encounter a bug that is not listed in #known-bugs , please send a DM to @rocky willow with !feedback. Also, if you can, reproduce the bug with log mode enabled and take a screenshot of your screen immediately after the bug occurs and include that in the appropriate step of the report. Instructions on enabling log mode can be found here https://www.youtube.com/watch?v=p1Yl9InTWzk
Please note that if you encounter an error message with a number in it, 90% of the time it means that your game client is desynced from the server and you can resolve it by restarting the game.
If we need additional information from you, we will tag you in this channel. Please refer to the pinned messages for full details! Thank you Commander!
wicked veldt
@fringe shore you should probably talk to @fallow niche about it, a bug report isn't going to help tbh, since other people can purchase it just fine.
fringe shore
Ouch
wicked veldt
They're good for finding widespread issues, but they're not really support tickets
fringe shore
Will i ever get what i purchased?? Cause thats not a small amout that i saved just for this event😭😭
granite rivet
Hello, is the Sakura New Year Dorm Set supposed to be permanent? There is no Green Countdown timer unlike the other set. The AL EN Twitter stated it was limited but the in-game seems otherwise? Or is the lack of timer a bug?
north flume
@fringe shore As Navi said - DM Aki, he'll be able to help you
frosty gyro
techsupporten is just bug reporting?
north flume
huh?
honest pumice
granite rivet
Sorry, it wasn't clear. This tweet here (https://twitter.com/AzurLane_EN/status/1080176832723468289) states that the Dorm Set is limited. In-game, there is no green countdown timer. Thus, I am wondering if this is a bug or if the set is permanent?
north flume
set in general is bugged, so wait till it gets fixed
granite rivet
Understood. Thank you.
rare horizon
Her face?? has this been reported yet?
frosty gyro
yes it has been reported in #known-bugs
rare horizon
ok
north flume
oh, Kawa, you're an artist now 
frosty gyro
I have always drawn (not the best) but I havent drawn a good al character on pc so I gave it my best shot and it turned out well so I decided to send it in
silk oracle
So I have token but this message appeared
frosty gyro
theres an error with the furniture right now
silk oracle
Ah I see
hollow kraken
If you restart your game, your tokens will be reflected accordingly. You have less than you see due to the bug
thick fern
@hollow kraken restarted, my dorm tokens stayed the same, still can't buy the furniture
hollow kraken
Well that was just for theirs, if I read Navi's message correctly in #known-bugs
thick fern
And FYI, I already used 2k+ to buy the boar dorm, had 1.2 left, but can't but the Sakura dorm
hollow kraken
Well yes, b/c the showed price for the dorm is incorrect. The discount isn't being applied correctly due to the bug
thick fern
I see. Got it. Then I shall wait
solar drift
There is still no fix to the bind bug?
north flume
the crash?
honest pumice
nope
north flume
that's device issue
solar drift
Yes the crash
north flume
nothing devs can do
solar drift
No is not, already reported on the known bugs
north flume
honest pumice
and i'm gonna guess they don't know what causes it or how to fix it right?
honest pumice
rip
solar drift
Well better not purchase gems until they fix that shit
static moon
So I just found a visual bug where planes rapidly ascend off screen if the screen pans to the main fleet upon activating a BB gun attack right before a plane wave reaches the defense line
is this listed?
lapis ridge
Quick question is anyone here experiencing System Error 31 when purchasing items from the Decorative store
honest pumice
it's known and the set is bugged.
lapis ridge
awesome thx for the heads up
hollow kraken
They did release a hotfix about an hour ago, I wonder if that fixed the dorm issue
@lapis ridge Do you think you could try downloading the hotfix and see if that fixes the issue? If you haven't already downloaded it, that is
lapis ridge
i already did download it before i bought anything and i did manage to buy the New Years Eve floors but after that i cant buy the wallpaper
or anything
hollow kraken
Huh. Maybe it didn't fix it then
lapis ridge
is it possible could be a iphone/ios thing
north flume
no, it's global
silver mica
I think a misprogaming accrued at the event is when the boss spawn but when you didnt kill the boss it spawn another large fleet
Or is it supposed to be that way
frosty gyro
im not sure what you mean
honest pumice
so you know how normally when the boss spawns if you fight another normal fleet more fleets don't spawn?
silver mica
Yes
honest pumice
well for the event maps an extra fleet spawns for some reason after the boss spawns if you fight another normal fleet.
silver mica
Yeah and i thought is misprogaming
honest pumice
(replace "normal fleet" with "trash node" if that helps)
silver mica
Wut do u mean
honest pumice
was mainly talking to kawa. :P
i don't think this is a bug since it's very consistent and seems very intentional.
past wren
About the crash on third party login problem, the game simply won't work on my phone, ever?
north flume
We don't know what exactly causes it, sorry
frosty gyro
past wren
Alright, I can still use Nox
silver mica
Here's the screenshot
White - indicator
Red - the problem
frosty gyro
well for the event maps an extra fleet spawns for some reason after the boss spawns if you fight another normal fleet.
austere epoch
dk where i should be posting this but iam going to post this here and in #game-feedback
at least be consisting between the art and avatar lol
frosty gyro
report it
austere epoch
how to report?
frosty gyro
umm I think the command is
rocky willowBOT
Hello commander, if you'd like to report a bug please send me a direct message and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:
Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues
north flume
honest pumice
not really. now you gotta dm belfast bot with the command !feedback
north flume
frosty gyro
she doesnt say she needs to see !feedback
north flume
Yea, we know
austere epoch
well since restart is here can you summit that bug for me?
no idea how to do it lel
honest pumice
the bot will walk you through it. it's a lot easier then what we had before.
north flume
no, I can't, sorry
process is automated
only thing I can do is literally do the same thing you supposed to do
Which I can't because it needs details
fossil condor
I'm assuming this is a JP/CN discrepancy that wasn't caught.
fossil condor
CN has the covered version, which is the dock icon
honest pumice
they caught the error in the twitter video introducing the skin but not in the game.
fossil condor
JP has it the way it normally is.
lavish bane
The atago live 2d dont work ( game is updated), anyone can help?
honest pumice
people have got to stop this. pls don't post the same question in multiple chats.
lavish bane
@honest pumice sorry but I want to find a fix
honest pumice
i replied to your question in #tech-support
drowsy gazelle
I need help. I was buy trade license. Where was sreen of 2 rings no golden card(7,99$). When i buy game take my money then i get error.i dont remember coret but was 1121 maybe. I dont get gems or trade Li.
honest pumice
DM aki or carol. they'll be able to help.
drowsy gazelle
How i can contat them?
drowsy gazelle
Ty
obtuse sparrow
I think i found a bug with advice in commission
runic swift
Hello, I would like to know if it's just me or akashi's new year skin voice lines "Happy new year! Want to buy something from akashi's store?" doesn't have a voice. Already download all voice files
runic swift
Which bug?
fossil condor
that was reported, but fixed into outter
runic swift
I see
north flume
@runic swift Not all Akashi's lines are voiced
frosty gyro
isnt it outer though? like outer space?
obtuse sparrow
Advice not working properly, despite having the requirements, always shows that requirements are not met
Had to manually select ships
north flume
Advice uses locked non-level 1 ships
obtuse sparrow
Nope. All were leveled
obtuse sparrow
Well isnt that strange in itself. Y not allow for level 1 ships to be used?
buoyant hemlock
🤔 not sure, but all you need to do is manually select them once so they can level up in the commission and then it will auto pick them after
fossil condor
it's to prevent dupes from being selected.
frosty gyro
6 oklahomas lets go
wary tinsel
Might wanna fix this rather minor spelling mistake.
dusk bobcat
just checked my dorm and when i tried to leave it asked if i wanted to save even though i had made no changes. After closing the box the room was saved as a blank room and when i went to put the room back together i was missing the 'Garden Pond' gem furniture. I checked all over but the shop says it is purchased but it is not in any of my current inventories
fossil condor
@wary tinsel Is this just for amazon, or is it present on other destroyers
wary tinsel
I believe only for Amazon, I checked the descriptions of the other destroyers.
fossil condor
also, which node was this for? I'm assuming it's going to be the same for all nodes, but just in case I'd like to check that it's amazon across the board, and not just that specific one for some reason.
wary tinsel
In A1 and A2.
fossil condor
alright, I'll note this as a general error for amazon in interface.
blazing flame
Not yet, I'll try now.
dusk bobcat
north flume
Search is case sensitive
fossil condor
If anyone notices a ship spawning offscreen and not heading to the left, please let me know. One auto battle loss due to time out, turns out ship spawned offscreen so that auto battle couldn't reach it. probably unintended, but if it's a one off thing I'll leave it as is.
dusk bobcat
thx 
frosty gyro
do we get the compensation after 1/13 23:58?
59*
because if we do then nevermind, but if we are supposed to get it right away, then uh yeah thats not happening
its already 1/11 1:45
north flume
frosty gyro
I somehow missed that, thanks
buoyant hemlock
@runic swift Sorry for the ping, but you should file a report. That line is supposed to be voiced https://m.bilibili.com/video/av28257526.html
indigo totem
Has there been word on what is happening with the smaller portraits used for newer ships and skins - is it something likely to be fixed or how it is from now on? Amagi's head looking like sweetcorn rn
buoyant hemlock
Oh, Graf new lines are now in. Nice!
frosty gyro
I remember them being told to report it but I dont think they did
runic swift
@buoyant hemlock noted and filed a report. thank you
lethal laurel
This
thin basalt
north flume
I like how 2 people completely ignored message with instructions how to report bugs
Please, DM @rocky willow with !feedback to report it
buoyant hemlock
Enemy units spawn super offscreen and is very hard to hit, intended?
wicked veldt
Pretty sure that's intended. They tend to spawn off screen and then advance forward to a more static location
buoyant hemlock
It isn't moving, by the time I killed it with auto-target salvos the time remaining went under a minute.
I'll see if I can capture it on a vid
tropic orbit
that seems a bit far though, for the vanguard to be past the line and still cant see it
buoyant hemlock
yeah had to go full speed through the line for them to barely clip it with like 2 bullets
buoyant hemlock
ok
light drift
lol, everything turned blirry after skipping the last cutscene
frosty gyro
its been reported
it happens when you get a cutscene or an urgent commission while fighting
north flume
it actually wasn't reported
foggy dove
foggy dove
I mean
You can't actually name Enterprise Intern-Kun either
But yeah you did report it already no?
coral vapor
yea that was 1-2 months ago
also uninstalling my game the first time removed my JP names on my ships
I can't name them back to how it was before
@foggy dove you think I should submit another one, I delted the old screenshots tho where I already had JP names on english
worldly meadow
Music from the map in the second phase of the event carries on into the game
frosty gyro
report it
worldly meadow
I just did ;-;
frosty gyro
through belfast
worldly meadow
nani
frosty gyro
you cannot read the message above by Z23? read that
worldly meadow
oh ty
frosty gyro
belfast will guide you through the process
plain ether
St. Louis’s new skin seems to be missing the new Victory line for me. All of the other new voice lines work.
buoyant hemlock
Some typo here. Should be signing not singing
frosty gyro
@buoyant hemlock #known-bugs
frosty gyro
wicked veldt
@worldly meadow Not sure what happened here but you need to resubmit your bug report
slender pine
I just encountered a game breaking bug. In B-1 if you auto with only one ship without torps and a backline with a AR ship, your main fleet ship will never get close enough to finish off the last enemy, been watching her try for the last few minutes and she is only slowly chipping down the enemy down. And the time just ran out completely giving me a C. This is against an aviation fleet. Using Minneapolis and Vestal.
Has happened twice now so this is not randomly generated one in a million chance of happening issue it seems
wicked veldt
slender pine
ah ty
final birch
My event's trophy is having a problem
Somehow the trophy is not on the place where i want to put it
frosty gyro
barren silo
Eldridge's L2D skin has the special touch in a... more special location than usual. It's err... much lower than her chest.
Expected special touch location does not yield special touch voice line
And... oh my
!bugreport
rocky willowBOT
Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:
Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues
wicked veldt
@earnest sable that bug is known
@shadow vale can you post that screenshot here, the bot doesn't accept screenshot uploads (yet)
shadow vale
final birch
I posted the medal bug here a while ago
So i should using the bug report command as well?
wicked veldt
Yes
final birch
Okay
wicked veldt
As the channel description and Z23 sensei say
final birch
Thank you
wicked veldt
np
jade shuttle
hi guy i have a problem. i have bougth a lucky bag but i didn't received nothing, how i can do ?
frosty gyro
check your mail first
frosty gyro
?techsupporten
dusty beaconBOT
If you experience a specific technical issue, such as a bug not encountered by others; an issue with a purchase, or a loss of items, please email al.cs@yo-star.com with your UID (it can be found in your in-game profile menu), in-game name, server and issue as well as device brand, model and operating system. You may alternatively DM Carol#3457 or AKI#9672 on Discord about your issue (Yostar staff from the Official EN Server) but please do not do both.
frosty gyro
rustic thorn
Going with this bug, it causes you to be able stack it on other furnishings
I dono if I make a new report or what since fixing the drop zone should fix the stacking
frosty gyro
its still the same exact bug
storm flume
honest pumice
everyone does. the item itself is bugged.
small bronze
excuse me but does anyone else gets hit with server maintenance when they finish a stage in the new year event and have to redo it?
foggy dove
That would be a connection issue
honest pumice
try playing with wifi or a vpn.
small bronze
will do, thank you for the advice..
foggy dove
it's a server desync
you actually have 0 tries
you likely started a hard mode before server reset and only finished it afterwards
snow bridge
That might be it, thanks.
honest pumice
yes and it's known.
fair thistle
Oh okie.
novel oriole
Is this where I should tell I bought the $50 event bag and got nothing
foggy dove
forest bobcat
is the bug in 3-2 Hard where there is immediately just the boss battle node and no trash nodes alredy repoorted? Sorry I don't really know how the report bug feature works here...
whole slate
Ummm. It's my first on discord, so hope to get along with y'all.
I bought trade license and got charged by yostar already, but I was notified by Akashi that the transaction failed. .. Is this considered a bug??
dusty beaconBOT
foggy dove
You should read this page
@whole slate try buying again, but cancel it, this would be in #tech-support btw
fiery acorn
so uh, if Akashi just straight up stops giving hearts, and also refuses to trigger her questline, even if I've made sure any other questlines are complete, if there anything I can do about it?
foggy dove
akashi questline is triggered by tapping on her 30x
fiery acorn
I've done that
fiery acorn
Atago questline also doesn't trigger
foggy dove
Atago questline isn;t in EN
fiery acorn
oh, should probably add that on to the wiki page...
foggy dove
only akashi, shiranui, concorde, z46, long island
north flume
Bailey
north flume
ok?
foggy dove
we did get people who say akashi quest didn't trigger
but that's cos people miscounted
split herald
its my friends acc, yes she updated the settings already and restarted the game
foggy dove
@north flume ^ can handle this, i'm being screamed at
split herald
welp my friend decided to redowbload the game
north flume
After updating
Yea, it should help
I was gonna suggest a solution that doesn't require it tho
But it's not 100%
Reinstall should be more reliable
split herald
alright, thanks!
@north flume kinda curious tho what was the method that you was gonna recommend
so next time we can try it
split herald
copy that, ill save the img, thank you
thick berry
I tried purchasing the Shougatsu Lucky Bag but I didnt get it in the mail and Ive been charged, does it take a little bit to show up?
barren rover
I'm not sure if this was already reported, so sorry if it was but d3 medal placement seems off
dusty beaconBOT
If you experience a specific technical issue, such as a bug not encountered by others; an issue with a purchase, or a loss of items, please email al.cs@yo-star.com with your UID (it can be found in your in-game profile menu), in-game name, server and issue as well as device brand, model and operating system. You may alternatively DM Carol#3457 or AKI#9672 on Discord about your issue (Yostar staff from the Official EN Server) but please do not do both.
north flume
@barren rover known
barren rover
Thanks
thick berry
Thanks
strange quiver
freak out also when i saw that bug LLOOL
rustic thorn
Its a fun bug cuz of the stacking
foggy dove
Maybe they should actually make the stacking a feature
wicked veldt
@worldly meadow tile misplacement is known
worldly meadow
Understood
keen dome
z35 isn’t speaking when i select her in dock or switching from another ship to her
keen dome
nani i remeber her having one
foggy dove
keen dome
mk
open skiff
. . . I see, thanks!
mossy acorn
Echoes X (first bonus scene)
Amagi : As you know, the treaty allows any two large capitol ships...
Pretty sure it should be capital
mossy acorn
Also I swear the Nagato's line there "From the very beginning, the world has never judged who is weak or strong. You are just using that as an excuse to escape from reality" is completely out of place
It's the Amagi's line from Echoes V
manic prawn
C-1
my first fleet isnt present in the map, but my second fleet is
my first C-1 run was fine, both fleets were present
both upon removing Minneapolis and re-inserting her (to change positions), the first fleet just disappeared when I started a sortie
pressing "Clear" and re-inserting the ships made it work tho so might be just temporary
tried redoing what i did to make the bug appear, and it didnt happen again. Might just be a glitch or something
wicked veldt
@manic prawn It may have to do with the required slot not being registered as properly filled, since the first slot is the heavy cruiser slot
frosty gyro
@woeful barn thats not a bug thats just debug mode
the post in #known-bugs about incorrect punctuation would also be incorrectly reported as we had this discussion in #game-feedback and confirmed (and stuck with) that all punctuation should be inside the quotations because american english doesnt care about the context or situation of the quotes in use @north flume
wicked veldt
@sleek orchid not sure if that's an issue specific to you or if it's an issue with the game in general, but regardless you should probably contact Aki about it as well
?techsupporten
dusty beaconBOT
If you experience a specific technical issue, such as a bug not encountered by others; an issue with a purchase, or a loss of items, please email al.cs@yo-star.com with your UID (it can be found in your in-game profile menu), in-game name, server and issue as well as device brand, model and operating system. You may alternatively DM Carol#3457 or AKI#9672 on Discord about your issue (Yostar staff from the Official EN Server) but please do not do both.
quick ocean
same
past wren
I was having problems with third party logging in on a Xiaomi Mi A 2 Lite phone for over week, I even reported it and everything, but now I just managed to log in without a problem
In case this info is relevant to anyone
umbral quartz
glossy pollen
Found a typo on the "Philosophy Sensei" skin for Z23, It says "thorough" instead of through.
rich mauve
Thorough is the correct one
frosty gyro
glossy pollen
Oh nvm, didn't remember the correct meaning of the word lmao
modest wren
There's something wrong here
fossil condor
@modest wren Thank you and noted, but please remember to try and report things as well through Belfast
dusky python
Just paid for the $30 seasonal bag and got nothing, but still got charged
fossil condor
You'd probably have better luck in tech support, but official support probably won't come in until Sunday/Monday.
fossil condor
Probably could take it there now, but don't expect an official response/compensation until after then.
dusky python
K thx!
lean shore
honest pumice
my guess is it's supposed to be her retrofit skill.
still a bug nonetheless. report it.
honest pumice
ok so i have 23 gems and i go to buy the 1200 pack. i don't have the x2 bonus so i'm just getting the 1200. i buy it and i have 1,583 gems. what?
the game gave me an extra 386 gems. yes i'm sure i only had 23 i check before hand cause i wanted to get both poi's and akashi's skins.
tropic orbit
wait so 1200 + 23 = 1583?
thats 360 extra
honest pumice
1583 - 1200. it gave me 386 extra but the point is i got way more than i paid for.
tropic orbit
if you started with 23, added 1200, and ended with 1583, that would be 1583 -1223 = 360, which is a 30% bonus on the 1200
honest pumice
oh ok.
tropic orbit
now we just gotta figure out WHY you got a 30% bonus
tropic orbit
oh, yeah i havent bought gems so mine says 1200 extra
honest pumice
i already got all the x2 bonuses for all of them except for the 0.99 and the 79.99 ones.
tropic orbit
the x2 is for each one?
honest pumice
ya.
tropic orbit
dang thats even better than i thought
honest pumice
ikr.
runic swift
Hello, would like to confirm if B3 is supposed to have the sakura themed bgm or the siren themed bgm? I accidentally clicked out of the node with the sakura themed bgm and went back in with siren themed bgm. Not sure if this is a bug
frosty gyro
report it
dense carbon
just send a DM to the bot?
frosty gyro
what Z23 sensei said before your message
dense carbon
north flume
it's just poor connection, restart your game
steel hatch
honest pumice
yes and it's known.
buoyant hemlock
my daily commision not resetting again like yesterday
it happened in the past too but it fixed by itself
it's weird
is my account bugged or what? it's the same on nox and my phone
remote tinsel
@buoyant hemlock it happens when you were still in the game too close to reset time, usually i leave a 10mins buffer so that my daily comms will reset. People actually stay on server during reset as they don't want their commissions to reset.
strange quiver
Anyone can help me ? i tried getting ayanamis reaload stat, but for some reason i wouldn't add but keeps reducing my gold. it also happend when im buying shogatsu set, i keep tapping on that item i keeps reducing my dorm coins but it won't sold out
north flume
what
strange quiver
i get a bug where i keep getting some skill in retrofit tree & won't add it up
but it keeps reducing my gold coins & my dorm coins
foggy dove
Screenshot
Wait...
There's multiple parts for a node sometimes
For example
There's 2 for hull
foggy dove
There's 2
north flume
& my dorm coins
strange quiver
the reload enhancement before you get ayanamis skill
it also happend when im buying some dorm items, Shogatsu set
strange quiver
no i keeps reducing coins but it won't buy it or put it in my inventory
torpedo stat on aya ate 4000 gold coins, in the dorm i dunno but it are around 50+ dorm coins
*reload stat
north flume
Shougatsu set is bugged it's actually fixed already I think
have you actually restarted your game?
strange quiver
yes
even thou the dorm but is fix we won't get compensated for our losses anyways
strange quiver
it's hard to earn those 4000 coins so it's pretty annoying This Retrofit bug
strange quiver
tapped it 2 times, it doesn't levelup but reduces 4000 coins
foggy dove
Have you restarted the game?
frosty gyro
strange quiver
yes, still 0 level & my coins are gone
frosty gyro
nice icon ender, looks beautiful!
foggy dove
This is the first I've heard
Especially for Aya retro which has been out for 2 months
Also thanks
frosty gyro
maybe they can clear cache?
I would say if a cache clear or reinstall doesnt fix it then you should probably contact customer support since bug report might not directly help you
strange quiver
i'll try, since it happend twice to me
foggy dove
I would be more likely to believe he accidentally bought something else
And just didn't realise
Especially if the retro bp didn't disappear
north flume
Bug report won't help, because we have no idea what causes it and it's the first time I hear about that
frosty gyro
good chance
void lava
Uhm.. This may sound really odd that even I can't believe it..
I got a build worth 20 seconds and it was Ashigara.. Has anyone experienced this?
strange quiver
no. i swear i only spend it on ayanami
foggy dove
My question would be, did the retrofit BP disappear
@void lava sure it wasn't a desync?
If the retro BP did not disappear
strange quiver
bp remained but coins didn't
foggy dove
It's more than likely you accidentally using your gold on something else
strange quiver
itapped it twice cause i thought the internet jumped but then
i realized that i was out of coins i was like wtf i had 9k
4k for skill + 2K + 2K
void lava
@foggy dove I don't think so.. I restarted AL and she's already in my dock. Now I have 2 Ashigaras
foggy dove
Well
strange quiver
dang it, my hard earned coins
foggy dove
I don't think you will get your coins back honestly, even though you contact CS
And you can easily gain back 8k coins in the time it takes for them to reply
Sunday dailies = 9k coins
An average run at 7-2 can net you 300-500
strange quiver
ok ill try, but dang that would have been worst if i bought kaga & i didn't gave it
foggy dove
Might want to check your connection anyways
strange quiver
im using some 2nd generation sat connection since im at a some jungle at malaysia
foggy dove
That's more than likely the reason
modest wren
You can get escort ships when sinking a cargo ship on Safe Threat Level
north flume
I'm gonna guess - there was a ? node, you got cargo ship from it?
runic pawn
Guys i think i got a bug in the game
runic pawn
well i havent gotten my lucky bag yet
north flume
?techsupporten
dusty beaconBOT
If you experience a specific technical issue, such as a bug not encountered by others; an issue with a purchase, or a loss of items, please email al.cs@yo-star.com with your UID (it can be found in your in-game profile menu), in-game name, server and issue as well as device brand, model and operating system. You may alternatively DM Carol#3457 or AKI#9672 on Discord about your issue (Yostar staff from the Official EN Server) but please do not do both.
runic pawn
i bought it last week
they sayed i had to be patient not sure how more long i have to wait
north flume
"they" - customer support?
As in - you emailed them and they told you to be patient?
modest wren
Yes there was a ? Node and i got cargo from it
runic pawn
well so lets see i bought it on i think monday tuesday or wednesday and i got a message saying we are transfering the stuff or something and with it it sayed be patient
ah yes i bought it when the update came and was done
north flume
Anyway - not a bug, contact them again
runic pawn
how though ;-;?
north flume
by emailing again?
runic pawn
But i never emailed theme srry im a person that is hard to understand what others says ;-;
runic pawn
no like when the update came
runic pawn
when did the update come out?
north flume
But i never emailed theme
runic pawn
I have not done any i was just patient and waited as the message i got sayed
runic pawn
like when you buy stufff in the game you get a message that the stuff is being trasfered
for me it sayed trasfer and had to be patient
foggy dove
I have never seen that message tbh
north flume
It just means... it can take few minutes or smth
runic pawn
i just want my bag ;-;
dusty beaconBOT
If you experience a specific technical issue, such as a bug not encountered by others; an issue with a purchase, or a loss of items, please email al.cs@yo-star.com with your UID (it can be found in your in-game profile menu), in-game name, server and issue as well as device brand, model and operating system. You may alternatively DM Carol#3457 or AKI#9672 on Discord about your issue (Yostar staff from the Official EN Server) but please do not do both.
runic pawn
Ok i have never done this so you guys need to tell me how to send a message to them
foggy dove
It's literally in there ^
The message above
It's either you email them
Or you directly message them on discord
runic pawn
I think i wanna send message on discord might be the bestXD
runic pawn
so i dm carol or aki?
foggy dove
Either one will do
runic pawn
Ok
foggy dove
DM one of them, not both
runic pawn
Thx for the help i will try :3
foggy dove
Might take some time (a day-ish) To reply since they're off on weekends and have a backlog
runic pawn
ah ok i sent carol a friend request can i send a message to him/her without sending friend request or?
rich mauve
DMs can be sent even without being friends
cerulean wing
Hello, I'd like to report about a glitch with the Crimsom Echoes Medal. The sprite of the medal doesn't match the space that it is occupying. Could you fix this?
cerulean wing
Ah yeah, my bad, just saw the report. Hope you guys fix it soon!
wicked veldt
I'm giving you a cookie for actually reading #known-bugs , MisukiChan
void lava
Ah, thanks 
cerulean wing
And a rice cracker from me.
void lava
Why, thank you
round gale
What is this?
void lava
Bug about the Medal being wrongly placed