how did that even happen? 
#bug-reports
honest pumice
north flume
I really hope people don't forget to actually report things using the form
!bugreport
dusty beaconBOT
please use this form to report bugs and translation errors/typos! https://goo.gl/forms/YVtYNnG7PWsYEuSn2
Be sure to check #known-bugs to make sure you're not reporting something that is already known!
honest pumice
north flume
north flume
@lusty canyon I don't think "wait for 3 days" instead of 30 was reported, so please do it using the form above 
lusty canyon
quiet scaffold
If you use “advice” to assign ships to a commission fleet while in one of the event nodes, the programming can assign a shipgirl that is assigned to the sorties fleet. If you don’t manually notice it, and start the commission, you can end up being unable to enter combat because one of the shipgirls is doing a commission.
honest pumice
quiet scaffold
It shows the shipgirls assigned to the task, so I wasn’t sure if it counted as a separate issue.
buoyant hemlock
typo with nowaki's info in archives
honest pumice
it's known.
buoyant hemlock
Have you tried restarting the game?
buoyant hemlock
did you get them yesterday?
marsh hull
Yep
dusty beaconBOT
please use this form to report bugs and translation errors/typos! https://goo.gl/forms/YVtYNnG7PWsYEuSn2
Be sure to check #known-bugs to make sure you're not reporting something that is already known!
buoyant hemlock
I started getting redirected to the daily login bonus page around 1 hour before the reset for some reason(when i go to the menu for the first time and when i restart the game until that hour passes)
north flume
It always worked like this
buoyant hemlock
It wasn't working like this until yesterday unless i am totally crazy 
white sparrow
Yeah it's been a problem since the beginning
north flume
Maybe you never noticed/started the game hour before reset?
It was always the case for me
buoyant hemlock
It is really weird since i always play around this hour and never noticed it, but if you say it was already like that it is ok, i hope they fix it someday 
marsh hull
Having that issue since the beginning
shrewd patrol
north flume
known
warped oak
Anyone lagging badly when entering guild home? Its real laggy and sometimes it goes even when batling and need to restart to fix it.
That laggy comes since there new added "pixel" in the chat emoticons tab.
But that not happening when chatting from home via world chat. Just in guild home, help please... 
north flume
Known issue, someone explained what exactly happens, but I don't remember specifics
warped oak
Oh? Already known? Ok thank you, lol hope it fixed somedqy soon 
fluid slate
So, SKK increase DMG taken by $2? 🤔 how interesting.
north flume
spring sun
Hi guys, i understand that the NORMAL stages in the event map will ALL HAVE X3 once a day. But i havent seen any of such thing. Am i the only one?
north flume
Probably yes, as no one reported anything of the sorts. You sure you checking normal and not hard missions?
As hard missions are not supposed to have x3
spring sun
I havent done anything today tho
On some days, it will just have 1 or 2 random nodes having x3
north flume
so A3 and B3 just randomly don't have it?
spring sun
Yeah. I recall a few days where A3 or B3 doesnt have it once for the whole day
dusty beaconBOT
please use this form to report bugs and translation errors/typos! https://goo.gl/forms/YVtYNnG7PWsYEuSn2
Be sure to check #known-bugs to make sure you're not reporting something that is already known!
spring sun
Thanks!
buoyant hemlock
https://cdn.discordapp.com/attachments/494500264452161536/499529143411671061/Screenshot_20181010-123004_AzurLane.jpg I don't know what happened, I have internet connection. Rn too
it keeps sending that (yes did restart and is fixed now, just letting you know this happened to me randomly two times now)
craggy barn
Akagi's voice lines are silent for me. Just her. all the others seem to work fine.
north flume
With or without skin?
craggy barn
without
north flume
weird, do you have last version of sound files?
report it via the form btw
I've sent it a bit higher
hollow kraken
Quick heads up, if you're still getting Shoukaku's messed up skill, that's been corrected w/ a small hotfix. You need to fully restart your game to download it. At least it is on iOS
buoyant hemlock
oh it is true, they fixed it(again) with that mini-patch
north flume
I can't check in my game now, so I'll trust you
copper raptor
failed to deploy ship: 20 : Data Does Not Exist
but i lost a cube to build and cant deploy my ship girl
north flume
well, it happens, it's rare, but known
copper raptor
Oof
spice latch
i'm having tons of log in data expired, can someone fix Avrora server please?
copper raptor
thanks anyways for the info
buoyant hemlock
if i saw i got an important timer(for example event golden that i don't have yet) and got that error that deletes the ship, i would 100% contact support
mighty burrow
My exercise rank won't increase, is there a problem?
north flume
frozen pewter
small shuttle
Hey devs, i has just checked it that zuikaku's 1st skill should be increase damage and reduce damage taken in many websites in CN and JP, and i also feel it too. Could you check it?
foggy dove
@frozen pewter it's more of a desync with the server than a bug
restart the game
also i think the zkk has been reported
buoyant hemlock
legendary oil ？
warm cave
@buoyant hemlock guess they had a small spill when filling the barrels ^^
exotic zodiac
So, how long will the issue with the Facebook login will be fix
honest pumice
can you recreate it?
timid hinge
I dunno
yes
But I can't describe how exactly
I placed it to the right of fish poster and started moving it fast to sides and it stayed like this
honest pumice
k report it then with steps on how to recreate it. (form is in the channel description)
honest pumice
k mine clips through as well but it doesn't stay. is it only glitching with that item or are others doing it as well?
honest pumice
k. i can't get mine to stay like that. really weird.
honest pumice
make a report with steps of how to recreate it or make a video. it's still a bug regardless. 
frosty gyro
still a bug nonetheless
timid hinge
already making
honest pumice
k
coarse ore
Prinz Eugen's chibi (with summer skin equipped) is the censored CN version. We have the uncensored JP cg art though, so there's inconsistency.
honest pumice
known
coarse ore
My bad
tidal ermine
Can someone explain to me, why am i stuck at this tier even thought i always play Exercise until today (´・ω・｀)
honest pumice
he's asking why his rank hasn't gone up. so #461437354872143883
main musk
severe mantle
So what would you count getting fake notifications as?
severe mantle
I've been getting a lot more "out of food" notifications
When the dorm is over half full of supplies
north flume
Is it possible it's just really late?
severe mantle
I'll refill supplies before I get off and it's usually the first thing I do getting back on
So it never really gets to be empty
severe mantle
There really isn't a good category to report it under
severe mantle
I'm really not sure what could cause that
maiden galleon
so Restart , about "Major commissions are displayed for lower level, than actual player level" it happened to me
but after i cleared that lower level mission , it got back to my level again
north flume
I'd assume so, yes
maiden galleon
i forgot which mission i did, but the reward was 12k exp 3.8k coin and some cubes
but for the low level mission to show up, it is kind of strange
pearl flare
meager gate
Hello, and uhh, about the akashi quest. I've pat akashi 30 times, but ican't find anymore akashi's paw print somehow. Only manage to find it once and that's it... is this a bug?
hollow kraken
@meager gate Nah, not a bug. The first times the paws appear is before the quest really begins (before you tap her 30 times) just to give you a hint to tap her 30 times. They don't show up again until the end of the questline.
visual cradle
I have topped up, but I didn't get the gems I bought and can't claim first topup reward, what should i do ?
honest pumice
you bought the license?
visual cradle
what do you mean?
honest pumice
what did you buy?
visual cradle
Gems
honest pumice
k buy them again but cancel when it asks to confirm payment. if that doesn't work email support.
?techsupporten
dusty beaconBOT
If you experience a specific technical issue, such as a bug not encountered by others; an issue with a purchase, or a loss of items, please email al.cs@yo-star.com, al.cs2@yo-star.com, or al.cs3@yo-star.com with your device model, operating system, user id, user name, and issue. You may alternatively DM AKI#9672 on Discord about your issue (Yostar staff from the Official EN Server) but please do not do both.
visual cradle
Wow, my gem has been filled, thank you very much
honest pumice
np. glad it worked. 
honest pumice
i've encountered this a few times. no idea what causes it but simply reentering the menu fixes it.
stoic cedar
I feel like there r lot of chibi's bug idle animation.. I don't know what to say. I don't have any original animation from another server to compare. I just saw Kaga's swimming skin in shop and she has idle animation. But Akagi has non. She just stand still.
So I started to observe some ships and they have this(stand still idle) too. Maybe I'm too much worried about it.
hollow kraken
@honest pumice Did you have any other Urgent Commissions expire at the time you opened the menu? B/c whenever I get that glitch there's some other urgent commission that's expired so the page acts like it's constantly refreshing or something like that
pine jay
hollow kraken
My bad lol
honest pumice
@hollow kraken ya one expired and vanished as i entered the menu. the flashing started right when it refreshed. however in other cases there's no expired commission and it's just like that for some reason.
hollow kraken
Ah, darn. Well there goes my theory then
quiet brook
oh, academy push notifications are still going out early
at least on android, was getting it for commissions too
academy stuff by like 3~ minutes and commissions by like 20-30 seconds
honest pumice
server desynch.
quiet brook
I sees
visual meadow
Hi azurlane team , i purchased gems and i received i confirmation from google play but nothing happened
My uid is 67708030
queen thicket
And Iseymalik
Go to the Google play store and go to the bottom,find the email button and email them
@visual meadow
@visual meadow the bot have sent a request form link go press it
steep solar
Ahahaha not sure if this is reported yet.
But i was able to send a ship girl in combat to a freaking comission.
But causing an error when i try to start the battle.
north flume
known
steep solar
honest pumice
not a bug. the emas you see on the map are the amount of emas you've collected in total. the emas in the exchange shop are your current emas you have to spend.
lean bluff
oh <(")
hidden glade
Umm guys, anyone know about this? I can play this game normally in my emulator and my old phone, but I cannot play this game in my new phone because that error
north flume
honest pumice
check #server-news for the workaround. if that doesn't work then sadly you can't play until it's fixed.
hidden glade
Ah okay, I'll try it
frosty gyro
*gets pinged in #server-news *
wow something important!
announcements: new pixel emotes :)
rancid geyser
On the map screen, it shows I have 8050 Ema’s. But in the exchange screen, it shows only 50
honest pumice
not a bug. the emas you see on the map are the amount of emas you've collected in total. the emas in the exchange shop are your current emas you have to spend.
i said this exact thing word for word a half hour ago. people truly don't check to see if the bug has been posted or if their issue has already been resolved.
north flume
if only there was channel for that
rancid geyser
I just didn't see any visual pics or anything to show, which I assumed no one mentioned it
So should I just delete this or?
north flume
no point to
honest pumice
no just leave it.
rancid geyser
okays
unreal arch
I failed to login Sandy server but Avrora server is ok, something happen to my account?
north flume
Server not open?
buoyant hemlock
Have you tried using VPN?
unreal arch
buoyant hemlock
Sometimes it happens that some people can't login without reason after playing for 1 month, but VPN fixes it for some unknown reason
unreal arch
sandy server only
buoyant hemlock
my friend told me he build 3 ship but got disconnected when press the build button then he got 10 instead of 3 build, the cube also only -3 ...
dusty beaconBOT
please use this form to report bugs and translation errors/typos! https://goo.gl/forms/YVtYNnG7PWsYEuSn2
Be sure to check #known-bugs to make sure you're not reporting something that is already known!
buoyant hemlock
i dont have...
thick fern
Extremely minor bug but, in Maya's text:
"Islad" should be "Island"
north flume
report it via the form
visual meadow
I ve used the form report yet nothing happened
visual meadow
Get my gems
dusty beaconBOT
If you experience a specific technical issue, such as a bug not encountered by others; an issue with a purchase, or a loss of items, please email al.cs@yo-star.com, al.cs2@yo-star.com, or al.cs3@yo-star.com with your device model, operating system, user id, user name, and issue. You may alternatively DM AKI#9672 on Discord about your issue (Yostar staff from the Official EN Server) but please do not do both.
wispy belfry
Wasnt able to log in to Azur Lane on my Ipad Mini. It just crashes at 70%.
visual meadow
How long should i wait before getting an answer ?
north flume
until they answer you
wispy belfry
Hmm
What could be the reason that my AL crashes on Ipad Mini but works fine on my phone
wispy belfry
Will do
north flume
yes
I can't give you even an estimate how long it can take
It may take a week, as they've just came back from holiday so there's a backlog.
It might take a day if you get lucky
It might take whoever knows how long
So "until they answer you"
I'm not about to say "2 days" when I'm not from the game's staff and have no idea how long it will take
visual meadow
What if nothing happen
north flume
what if we all die in a few days
visual meadow
I was really exited about walling in this game
north flume
you won't get ignored, don't worry
visual meadow
Thanks i hope so
north flume
Around instantly
blissful bolt
I read about the lower level major commissions appearing; is this normal?
outer geyser
Shigure's "Attack, I-490!" skin does not have any voice play for its unique Normal touch line; All the other unique lines play for the skin, however.
frosty gyro
@wispy belfry how old is your ipad mini
stone marlin
has the prinz swimsuit chibi been fixed yet?
honest pumice
no
frosty gyro
should probably expect crashing at that age
frosty gyro
ipad minis dont last long
wispy belfry
Will Software Update do something?
frosty gyro
good chance
frosty gyro
crashing is to be expected then
unfortunately
I have a 5 year old ipad mini
slooow af and crashes on the daily
wispy belfry
I guess I'll just have Azur Lane on my laptop
north flume
Maybe not the best place for it, but still, PSA - there's no point in lying in bug reports, as we won't add any items to you even if the lie wasn't as obvious as this one. All you'll achieve - it'll be harder for us to trust legit bug reports when people missing their items https://imgur.com/gallery/BAjwoaM
It's obvious that they've bought Oxytorps which you need to scroll to see
rotund zephyr
Not sure if just visual but uhhhh, partyless commision isn’t supposed to happen
Likely caused by me pressing Advice > start right after each other
north flume
rotund zephyr
This is a known issue?
north flume
yes
rotund zephyr
Is the cause know or is it just random
north flume
somewhat
rotund zephyr
Well lets hear it
north flume
or you can go to #known-bugs where it's already explained and where I sent you to earlier
rotund zephyr
Where is the fun in that?
Also it seems to be 'Aiding Tyrant's island' in particular.
its not visual either, as there was no EXP screen when the commision finished
If its Aiding Tyrant Island only then i doubt this could be exploited in any meaningful way
north flume
rotund zephyr
If this spreads to other commisions by accident in future updats oh boy
north flume
Generally what happens is there ARE girls on a commission, you just can't see them
and you can't take them in a fight
(results in an error)
rotund zephyr
You should see the exp screen after the commision is finished however, right?
north flume
yes
dusty beaconBOT
please use this form to report bugs and translation errors/typos! https://goo.gl/forms/YVtYNnG7PWsYEuSn2
Be sure to check #known-bugs to make sure you're not reporting something that is already known!
rotund zephyr
one more thing, should you go to the dock, will there be a 'In action' tag under the girls despite them being invisible?
invisible in the commision i mean
north flume
no idea, I assume not
rotund zephyr
I may do some more tests before i make my report then
north flume
that would be helpful
rotund zephyr
hopefully RNG will give me a second chance for the urgent commision
and not screw me over
buoyant hemlock
Isn't that the error that happens when an urgent commission expires and everything starts to "tilt" every 1 second?
rotund zephyr
you mean the flickering?
buoyant hemlock
yes, when there is flickering and you send an commission fast, the ships go invisible iirc
north flume
it refreshes or something
buoyant hemlock
But not the same commission, i mean any of the others works too
If other one disappears, the flickering happens and you can get that bug
rotund zephyr
Ok, so you need to have a commision dissapear for the other urgents to be able to be affected by this bug
buoyant hemlock
Yes, at least that is how i usually get bugged sometimes
rotund zephyr
because if this issue isn't limited to 1 commision only, then this can be potentially exploited
As in my case, no ships were sent
buoyant hemlock
exploited how? it is just a visual bug
rotund zephyr
yet the commision was ongoing
Its not purely visual
As no exp screen appeared once the commision finished, indicating no ships were actually send to the commision
You can't cancel the commision either it seems
buoyant hemlock
Did you check if the girls that were sent to that commission got exp in their profiles? Because if they did get exp, then it is just visual
rotund zephyr
i don't even know who got send
i only had 18 with the 'in action' tag when i checked
instead of 24
buoyant hemlock
The lowest level ship is sent if you use the auto-fill button
rotund zephyr
The ship does have to be lvl 2 to prevent fodder units from being send iirc
buoyant hemlock
(as long as it is higher than lv 1 and the commission doesn't have a rule that don't allow certain type of ships to get used on it)
rotund zephyr
I will take notes for when i replicate this glitch then
Aiding Tyrant seems to be the most common one from what i have seen to have this happen
But i will test others aswell
Should i take note of anything else while i am at it?
Also i have times where i enter a chapter and immedatly get a pop-up of an Urgent having appeared.
Is this a bug?
buoyant hemlock
No, you have a chance to get one everytime you expend oil
rotund zephyr
Aslong as its expended in the main story (or some event maps)
steady mulch
This is the first time I installed the game azure lane, the word "server not open" appears when I want to login to the game, is there a solution for this? Thanks
buoyant hemlock
steady mulch
I opened it, then how?
buoyant hemlock
I don't understand your question 
north flume
follow the instructions
neon meteor
When opening the game after switching out of the game, it stays on loading for a minute or so. Gets real annoying when you are just replying a text.
Doesnt seem to be reported yet
north flume
sounds like hardware problem
neon meteor
Possibly. It doesnt seem to trigger on Nox, but not like I use Nox for other apps so I have not tried yet.
grim crescent
white sparrow
Hood is a Battlecruiser
white sparrow
Yep, they're considered different things
white sparrow
Means you can't use her to fit the Battleship requirement, and it's not a bug
honest pumice
no it's not a bug.
white sparrow
Like I said, Hood is a Battlecruiser
honest pumice
hood is a different ship class.
lavish axle
Dunno if this is the right place to put this.
I think Zuikaku's skill tooltip might need to be reworded. If I remember correctly, she should take "less" damage when paired with her sister, but this tooltip seems to imply she will take more damage.
Might need fixing in order to make the skill description clearer on what its supposed to do.
honest pumice
it's known.
tight otter
just got a new phone, a LG Stylo 4, it keeps giving me an error saying the game crashed when I tap the twitter or facebook icons "log into" my existing account. I'd take a screenshot, but that closes the game.
EDIT: downloaded the FB app, signed in there, then tried again. this worked. but twitter did not.
dusty beaconBOT
please use this form to report bugs and translation errors/typos! https://goo.gl/forms/YVtYNnG7PWsYEuSn2
Be sure to check #known-bugs to make sure you're not reporting something that is already known!
north flume
wicked veldt
Pretty sure that one is known anyway
near ravine
ass is qwerty 😡 unacceptable 🤪
hardy lance
Event B1
Reddened Sea
Bugged no boss spawn
Losted 544 OIL
IGN: Artona
UID: 201745324
north flume
inland nebula
You could have just restarted the game, or moved your fleet to where the boss is suppose to spawn.
north flume
I said the same thing
hardy lance
Me Checked all space :S No Boss :S
Recorded video and now losted procces..... Dam.....
https://youtu.be/f4pGw8o-g38
north flume
you just need to restart the game
hardy lance
Me restarted to Game and Device and oil to :S No Luck losted procces :S
late moss
The game restart when I go back from the crew page to the previous page
late moss
Yeah mean guild
north flume
@hardy lance report it via the form
hardy lance
This: ?
https://docs.google.com/forms/d/e/1FAIpQLScd3Id8x1dth2GbjkJZiiAhVtg-vlnLG7ejRQLGAB9R5p6tPQ/viewform
north flume
yes
hardy lance
Done Thx.
north flume
buoyant hemlock
Oh ok thx
But it's still kinda odd not to get a rank-up even though outperforming people with higher requisites.
foggy dove
well it's the rank requirement to be top 1k so
north flume
you're roughly the same rank anyway
broken cairn
Realy?
buoyant hemlock
north flume
buoyant hemlock
Is it just me or is Hood's voice a bit quieter than most of the other ships? It's not like she's trying to really talk softly either; it's that it feels like her in game volume is lower than everyone else's for some reason
Not sure if this question really belong here, but it's been on my mind
north flume
@vivid mortar Use VPN. Also please change your nickname, it should start with 3 alphanumeric symbols
@buoyant hemlock It is, yes.
buoyant hemlock
Ah, will it get fixed anytime soon?
buoyant hemlock
Oh
north flume
But the issue is known
buoyant hemlock
Patches on CN/JP are delayed on EN correct?
north flume
So at the very least they'll look into it at some point
We're not caught up with CN\JP yet
At some point we catch up with them and will probably get content and patches at the same time
Now is only balance things iirc
like skill reworks
buoyant hemlock
I see.. alright, thanks
vivid mortar
@north flume okie. sorry i just joined 😃
north flume
it's ok
vivid mortar
done tks. as for the vpn method, isit permanent? or is it a temporary fix?
north flume
no idea. usually this error means that's something wrong on your side
for example on start almost everybody from Indonesia got this error
it was because their ISP was blocking game's servers
now a lot of people from Australia or Canada have it for whatever reason
vivid mortar
i see.... it only happened after playing for 2-3 days
north flume
well, not a lot, but some do
vivid mortar
alright tks man 😃
north flume
fallow steppe
wicked veldt
Restart the game
lethal temple
Opened 7 tier 4 crates and only got 4 items???
real silo
If you're in a battle with Auto Combat enabled, have chat + emote box open then when the battle ends the emote box will remain open until you restart the game
a bit obscure but sometimes annoying
north flume
is it consistent?
north flume
report it anyway using the form
real silo
alright, i reported it
compact arch
A visual layering issue that I just noticed--the sprite for the flagship is always rendered over the nearest backline ship.
frosty gyro
can this apply in en @compact arch
compact arch
@frosty gyro Not sure as I do not play EN.
However, I just confirmed that it does happen on JP as well as CN.
By extrapolation, I think EN should have the same issue.
hasty brook
but it's more favorable if you reported something according to related server(basically this EN Server).
the same issue things not like 100% the same.
white sparrow
Eh, it's probably worth reporting if this is the only line we have to the devs, so they can fix it in all versions
I don't think EN has any ships capable of producing this effect yet
hasty brook
it's true but the devs here, focusing to EN version. all reports are good as long as it's to make the game better
but it's certainly not a right place.
ripe elk
Hello I noticed today while doing my exercise my counter was reset from 2 recovering to 7. I ran two more of my exercises and then while at 5 exercise rounds left it told me error reached the limit
My counter is now sitting at 0 after restarting thanks !
foggy dove
that's more of a server desync than a bug
white sparrow
Did it stay screwed after relogging?
ripe elk
No the counter reset to 0 and i now have no more rounds
It has happened before as well so I am assuming you cannot run 10 exercise rounds and then recover another 5 and run those ?
white sparrow
No, I don't think there's anything like that
foggy dove
it's more of
" you already did those rounds, just the counter didn't follow "
white sparrow
Did those recoveries from 2 to 7 occur at the normal scheduled recovery an hour and a half ago?
ripe elk
Thanks ender. I’ll try not to get screwed like that again
Yeah
I was running my 3rd exercise probably in the midst of the recovery
verbal hamlet
that Stan dude has a different Kaga's sprite
foggy dove
wait... is that kaga oath?
Edit: I'm dumb
verbal hamlet
whoops my bad
frosty gyro
I was about to say I dont actually recall her having her oath skin in the en version
verbal hamlet
I thought her oath skin was somehow leaked
foggy dove
yeah she doesn't
most likely will be added with aya and poi anyways but
frosty gyro
👌
rose lynx
anyone using Leapdroid as emulator? I think mine is broken because emulator
buoyant hemlock
I don't know about that emulator, but that just looks like corrupted files. If that is the case, you need to reinstall(don't forget to bind your account first or you will lose your data ).
rose lynx
alredy reintsall couple of times, I'm starting to guess bcs of emulator
buoyant hemlock
Are you doing anything else(including connection issues/downloading multiple stuff/multitasking) when the download/installation is in progress? If you are not doing anything else and you are still getting this problem, then it could be safe to say that the problem is the emulator
rose lynx
ah its the emulator, my friend using nox and fine
foggy dove
If the connection is shaky, it can corrupt data being downloaded
In fact, shaky connection causes a whole world of problems
Worst of which is corrupt install
It can cause some simply annoying stuff like desync with servers preventing you from doing certain things like collect builds, commission rewards etc
hot forge
Just me or people had this"flicker" too? when camera screen was almost leaving Zuikaku chibi model, it's dissappear or opposite. Because when camera screen almost leaving a ship chibi model, that ship can be seen a little part of her body.
north flume
known and not a big deal
hot forge
fallow sundial
My friend always dc when open a some ship like takao or chasin why like that ?
noble scroll
i purchased Trade License and it did not give me the items.
north flume
?techsupporten
dusty beaconBOT
If you experience a specific technical issue, such as a bug not encountered by others; an issue with a purchase, or a loss of items, please email al.cs@yo-star.com, al.cs2@yo-star.com, or al.cs3@yo-star.com with your device model, operating system, user id, user name, and issue. You may alternatively DM AKI#9672 on Discord about your issue (Yostar staff from the Official EN Server) but please do not do both.
north flume
You've already reported it
I even put your video in #known-bugs
yes, people are having the same problem
timid hinge
Thanks and sorry then
lunar widget
Encountered a bug where nobody shoots and only enemy planes could do damage
Timer isnt going down either
north flume
Yea, it was reported once, but I have no idea what causes it
I know it's solved by restarting the game, so no big deal, but still weird
Would be helpful if you include log mode if it ever happens again
north flume
restart the game, it should fix it
slow linden
fixed
half fractal
my girls aint shooting
stuck at 3 min forever
idk how it happened
they are all stacking tho
foggy dove
Restart your game?
half fractal
ill try that
just wanted to report it
new fleet and the bug still happens
restarting game works
foggy dove
i can only assume a server desync but even then it's pretty unusual
gritty merlin
The button on the left where we can open up comissions, somehow it always show alert even though no comission is done
restarting doesnt help
hollow kraken
It's probably the storage for your oil or coins. If they're maxed, it'll give you the notification to warn you
honest pumice
the coins and oil you get from commissions can go over the max limit. screenshots or video would help.
hollow kraken
You can go over your personal held limit with commissions/missions but the merchant and canteen have storage limits. If they're maxed out, you get the notification on the left side menu to warn you b/c after that point you can't accumulate anymore in those facilites
honest pumice
oh ok ya. i thought he was talking about the commissions button on the map screen.
novel nexus
I just tried to raname my Takao and the game went in and out of loading for a few seconds and then kicked me off to the main "press to start" screen with a server maintenance notice
I closed my game and reopened to try again but it repeats this
foggy dove
Was it renaming to the original name?
novel nexus
yes
foggy dove
fair thistle
inland nebula
karmic holly
I buy the first diamond but didn't get the diamond and the bonus either
Please help
buoyant hemlock
north flume
I already answered him in tech support
buoyant hemlock
oh i see
wintry granite
Anything I do related with ship Long Island will restart the game, log mode resets too.
Not sure if it's corrupted Audio, because before installing audio, Long Island is working with audio.
Looking forward to the fix, because I can't finish few events.
Thank you
north flume
reinstall the game
foggy dove
That's most likely a corrupted install so reinstall once bound
rose lynx
ok it's loading nonstop
echo mantle
Did you try restarting the game?
willow sundial
No text
inland nebula
Hey, been a while since that one was reported.
honest pumice
it's known about.
north flume
noone is going to check imgur albums, even I realize it
And I don't really blame them
foggy dove
This one is in the channel not the album at least
stiff orbit
So I bought gems and it charged me but my purchase didnt go through . . .
i didnt get any currency, can i get some help?
north flume
try to buy them again and then cancel instead of confirming the purchase
buoyant hemlock
No, it shouldn't be 30%, it should be 120 instead of 30.
(i was checking before reporting this one ) The problem here is that it should be "All Torpedo Bombers +1" instead of "All Dive Bombers +1"
north flume
known
languid jay
Ah ok, i'll delete in that case
dark siren
I have done 2 time $9.99 top up , but it came out error message & the payment were charge , i dint recieve any gems !! Urgent!!!!
buoyant hemlock
Don't post it here if you already did it in #tech-support 
dark siren
1st time use discord , sorry~
frosty gyro
whys the bank saying pls
north flume
just contraction because of limited symbols or smth
reef egret
Shouldn't Rank and Next Rank supposed to be reversed?
buoyant hemlock
No
north flume
Not reversed, but renamed - yes
buoyant hemlock
The problem is that there is multiple "lieutenant" ranks
north flume
The problem is that icons still use old names for ranks
buoyant hemlock
buoyant hemlock
(i mean the problem with his confusion and not the problem in general)
reef egret
No, I mean the points left for next rank is 1 but, it's showing that rank 1. Or was it already supposed to be like that?
north flume
But previously the other rank was called like this```Rank: 1 is how many points you need for the next rank
Not reversed, but renamed - yes
Rank: 1 should be "Points needed: 1" or something
Current Rank should be Current Position
It's weird
reef egret
Oh yes, that made me a bit confused, because the current rank is still lieutenant and it said next rank. Anyways thanks for clarifying.
north flume
left fossil
So when will they fix the launch ceremony? Perfects should aways give the extra item, right?
north flume
known
lone turret
Is the issue with the message that pops up when you try to equip an equipment set when the shipgirl is in a sortie known
frosty gyro
whats wrong with the message?
rose condor
Not sure if this is a known bug but I havr twin Rodneys on my second fleet. I haven't dared touch them nor sortie them out.
dim nacelle
have Ping hai and Ning hai summer skin lines issue being acknowledge by the devs? I dont see them being mentioned in the known issues channel
foggy dove
which issue?
lofty sorrel
I got hash[i2d] error when using mobile data but not when im using wifii.
true quail
hello
north flume
why can't you people just say what's wrong instead of vaguely hinting at it in two different channels and waiting for response
@true quail hi. what happened?
dim nacelle
Both Ning Hai and Ping Hai summer skin (voiceless) lines are gone and all of them are suddenly replaced with their normal (voiced) lines.
when u tap them in HQ and also when you checked their summer skin lines in the archives
north flume
can confirm
dunno if it's intentional or no
I gonna assume it is, as having same lines is better, than not being voiced at all?
dim nacelle
might as well let the devs know since the lines supposed to be part of the skin, I mean I bought the skin expecting it to be voiced and it turned out it isn't, and then having the special skin lines removed (if intentionally) feel like I am being cheated. If it's a bug then they should fix it, I already make report on the google docs weeks ago, but since the known issues channel still didnt say anything about it idk if the devs notice the issue or not.
north flume
I'm only adding stuff there that was reported a lot, just so people would know that it's known and no reason to report it again.
But I don't remember seeing your report, when was it?
Oh, found it.
You reported it as Translation, while Audio probably would've been a better choice
I'll add it to trello, so devs will be able to see it
dim nacelle
Alright, thank you 
atomic wedge
Uhhh not sure if this counts but
buoyant hemlock
already known
atomic wedge
K
wicked veldt
tfw still no maya
north flume
What
gaunt orbit
The special Shop you can busy fuel decons
lyric kestrel
I gonna tell you a BUG.
Aircraft carriers drop torpedoes at the bottom half of the screen in a very high chance,even the only enemy is at the top.
Also,when the important enemy is at the top,aircraft carriers still drop torpedoes at the bottom half of screen.
Hope you could repare it.
north flume
Is your carrier in the bottom slot?
lyric kestrel
no,in the mid
north flume
Also if you want to report a bug - use google form
lyric kestrel
google play?
dusty beaconBOT
please use this form to report bugs and translation errors/typos! https://goo.gl/forms/YVtYNnG7PWsYEuSn2
Be sure to check #known-bugs to make sure you're not reporting something that is already known!
north flume
buoyant hemlock
I am pretty sure the torps are dropped depending on which position is your escort(vanguard) fleet at.
buoyant hemlock
And i am saying that what he is saying isn't happening to me(or to anyone i have seen playing) 
north flume
Do you know what a bug is?
buoyant hemlock
You asked him about the carrier position, but not about the vanguard position.
north flume
I missed "vanguard" part (you edited it in)
I'm too lazy to go and check, so I'll trust you on this one
lyric kestrel
it's indeed a BUG,in CN sever, carriers drop torpedoes depend on the enemy's position,and chose a more important target when there are fews of target
north flume
are you talking about homing torpedos?
north flume
If he's talking homing - yeah, that's no bug
foggy dove
and i don;t think planes have homing torps
foggy dove
those aren't homing
foggy dove
i'm assuming he's referring to stuff like barracuda anyways
and yeah i think that's more of AI than an explicit bug
north flume
also no, vanguard has nothing to do with torp planes
viscid mauve
Shouldn't the word "Skins" be replaced with "Apply"?
buoyant hemlock
I could swear the vanguard position mattered(either it did matter before the AI improvement or my memory is failing again). Anyways, i tested it in both EN and JP but they are the same. They both focus too much in the bottom half of the map. So it is either bugged in both servers(which i doubt) or it is intended
Yes Snarf, that was already suggested.
viscid mauve
Okay! Thanks, glad to know ya'll are on it. 😃
north flume
I mean they still haven't changed this one from cbt, but yeah, at least we know!
bugged in both servers (which I doubt) Vestal is bugged in all servers
sand arrow
I really can’t tell if this a bug or my luck because I’m been farming since the event started and can’t get Akatsuki to drop.
north flume
I'm pretty sure that's bug, but I had some people telling me they got her, so
I managed to get her only in hard
sand arrow
I been only farming D3
north flume
Then the chances are incredibly low as I got her on my first run of D3 but couldn't get her any time I ran B3.
rotund violet
inland nebula
Can personally confirm she exists im both D3 and B3.
honest pumice
i got her on B3 as well. so it's just bad rng.
jovial loom
Want to report that I have reason to believe that their may be a issue with my games build. Game is up to date and all sound and other optional downloads (under the settings tab) are downloaded. However the game has stonewalled me from getting the Akatsuki. I am at 24,270 Emas, grinded the heck out of B3 and have completed (at this time) up to D1.
I do not believe this is the fault of RNG at this point, as I've done everything everyone else has yet not a single Akatsuki has dropped for me.
Can I please have a Dev look into this? I sent a email about it about a week ago to the available email but did not hear back. Issue still persists and the event ends tomorrow evening and the Akatsuki is only available for this event. So I'd appreciate if a Dev could please look into this. Thank you.
honest pumice
i think it's impossible to have a different build from everyone else. it's possible to get corrupted files but not an entirely different build. it really is just bad rng. people have gotten akatsuki at B3 and D3 (B3 for myself) the drop is incredibly low though.
inland nebula
If you honestly think something is wrong with your game just reinstall it if you haven't already. Kinda late for that , though.
jovial loom
I've been grinding the heck out of this event. And plenty of people have gotten their Akatsuki well below the amount of Emas I have. I've taken users advise in the past to just grind B3, and then C3 and D3 (if I can get there) and I have. But with the event ending tomorrow night I am annoyed, frustrated and have (as a player) done everything I can to earn one. The problem is that the Akatsuki is only available in this event. Nothing else. And the event offers no alternative to earning her. You cannot build her, you cannot buy her (like the other event ship). So I have no options at all. And I really really doubt that the game is working as intended when the game is flipping it's RNG coin and it's always landing on tails (don't give player ship).
inland nebula
She'll show up in the Re-run, when we get it. As far as RNG goes, this game is super forgiving compared to every other mobile gatcha games.
honest pumice
amount of ema =/= akatsuki drop. some people have been grinding for months to get kaga or akagi while others got them way sooner.
honest pumice
ya events get reruns.
jovial loom
So are you saying that I can get the Akatsuki later?
honest pumice
ya if the devs want to do a rerun of the event.
jovial loom
And you know that without a doubt? At least for us EN players?
"want to"
That's not very reassuring.
honest pumice
well it's up to them to decide when.
inland nebula
We're going to get every event the JP server gets. The Re-run introduces new ships as well. So, we WILL get it. Just a matter of when.
honest pumice
but no, amount of emas =/= akatsuki drop. whoever told you that was a fool. if it was everyone would have gotten her by now.
jovial loom
Okay.
I at least wish the Devs could look into this instance. From the sounds of it, all the players who have been playing the event have gotten at least one Akatsuki. And that's all I ask. Just. One.
So it's why i am thinking this is a client side bug.
A coin never lands on tails 100% of the time (since someone in help used this when talking about RNG). If you flip a coin 50 times (since combining all levels that there is a chance that the Akatsuki will drop on, that's how many times I've played them all combined at least), the coin will land on heads at least one.
So the fact that the Akatsuki has not dropped once is both frustrating and concerning. I've probably played all droppable levels closer to 100 times in total.
inland nebula
A coin is a 50% chance. Getting Akatsuki is far lower than that.
jovial loom
Ya and from the sounds of it it sounds like it's far lower then the Event Gold ship. The Zuikaku. Which makes absolutely no sense because the Akatsuki is a rare ship. Not a Gold one.
honest pumice
ya but remember that's a coin. you only have 2 possibilities. with AL you have a pool of drops that you could get. so her low drop rate mixed with other dropable ships makes her pretty hard to get.
jovial loom
@honest pumice That is a fair point. However my concern still stands. I know people are laughing it off, but for me who's been grinding the hell out of the event for the Akatsuki I am serious.
I feel as though I've been ramming my head into a wall that other say isn't there. If that makes sense.
inland nebula
Look at it this way. Vestal is the same drop rate as Akatsuki. Still haven't gotten her despite the repeated play-throughs and light builds.
honest pumice
millions of vestal but one akatsuki. 
jovial loom
I have gotten a few Vestals, not many though. Yet not a single Akatsuki. How does that makes any sense?
inland nebula
It's all a matter of luck. Anyway, I've dragged this out for too long. I'm out.
jovial loom
And the Vestal isn't a event only ship. That's the thing
The Akatsuki is. Reruns are good to know about, but there's no promise they will happen.
Likely? Sure. Promises? Nah
@inland nebula Thank you for trying to help.
honest pumice
but ya ik you're serious. i would be to. sadly it really is just poor rng. if you want you can crunch farm A3. it costs less oil so you'll be able to farm more.
jovial loom
I've already tried crunch farming B3. I heard B3 is a better option. Was that incorrect too?
honest pumice
ya if you want to farm for emas as well as the drops. but if you're just going for the drop farm A3. she drops from there as well.
jovial loom
Here's how it stands from my perspective. I (the player) does everything the game says I need to do. Then I repeat that. I ask if I am doing something online, and people say to grind B3. So I do that, but still no Akatsuki. I keep grinding and grinding and so on. Still nothing. I as the player have no other options I can do.
I have essentially played all the cards in my hand and the game still asks me to play more cards. If you have played cards, that should make sense.
I don't really need the Emas. I have all the good event items. Except all of the 10 Gold crates.
honest pumice
D3 is actually the best option for drop and ema farming as you get more emas and the same ship drops from B3 are in D3 as well. but again if you're just going for the ship drop farm A3. you'll spend less oil.
jovial loom
Okay. Since there are less ship drops in A3, does that mean the Akatsuki is (at all) more likely to drop?
If I read your message right that is.
honest pumice
possibly. it's mostly up to rng but a smaller pool size should help the odds.
jovial loom
First fucking piece of info that might actually help. Thank you.
I'll try, just hope I don't run into the same problem.
At the end of my fuse is that's fair.
north flume
I'm waiting for a new wave of "why Unicorn doesn't call me onii-chan in her usual lines"
frosty gyro
I was about to send that
zinc heart
Dunno how the new event works but just finished the first unicorn task and nothing has popped up to take me on to the next task or are we supposed wait?
frosty gyro
its daily
it’d be kinda lame if you just went ahead and did all of them in a day wouldn’t it
foggy dove
restart shouldn't that be for #game-feedback lul
zinc heart
fair enough cheers just didnt want to behind the rest
tiny brook
this is where people would put it either way xD
frosty gyro
translation goes here
foggy dove
shou skill isn't fixed again...
frosty gyro
feedback is for suggesting better translations/game
inland nebula
Shoukaku takes MORE damage. Her sister takes less.
frosty gyro
yeah I was about to say
shou takes more damage
not less
so it should be increase
foggy dove
shou is supposed to take more damage when paired
tiny brook
takes more would be historically correct ^^
frosty gyro
we know
tiny brook
but devs dont care xD
frosty gyro
another translation error then
ocean sage
inland nebula
We've had this discussion before.
north flume
Wait
foggy dove
ocean sage
no Z limited, still bugged
foggy dove
@ocean sage z limited isn't supposed to start yet
frosty gyro
yeah
ocean sage
oh kk
foggy dove
until the 20th
tiny brook
we had it when one of them still was increases ^^
frosty gyro
I think its because people reported it saying decreases so much the devs thought it was a translation error
small shuttle
Wrong translation again on shoukaku
Even her 1st skill has the same name as zuikaku, but the detail is differrent. Shou will take more damage 5 % , isnot reduce damage as zuikaku
foggy dove
we literally were just talking about that
tiny brook
do you even read while you post?
foggy dove
north flume
frosty gyro
made my stomach hurt even more
foggy dove
@small shuttle scroll up a little... we were already discussing that issue before you posted lol
inland nebula
north flume
And noone reported it
frosty gyro
its 4:12
im gonna do everything but go to imgur for 9 hours to upload a single photo
chrome swan
chrome swan
Its stuck on my main screen
Well closing it and opening it work
Also Not sure if it's a bug, or not implemented properly but ayas expressions are non existent in EN
buoyant hemlock
Can do nothing atm
Idk the loading won't stop spinning even tho my net isn't the problem
north flume
@chrome swan What do you mean by expressions? CG changes? Yea, I don't think we have those yet
Well, only partially
I know Suffolk has them
But she's the only one I know of
chrome swan
We're supposed to get them with the oath skins
north flume
Was it announced?
north flume
I'd guess they just reused artwork from other servers, while feature itself isn't active\fully implemented
But submit report anyway
!bugreport
dusty beaconBOT
please use this form to report bugs and translation errors/typos! https://goo.gl/forms/YVtYNnG7PWsYEuSn2
Be sure to check #known-bugs to make sure you're not reporting something that is already known!
chrome swan
Sure
tiny brook
thats not hard and not a bug
just click hide in top left to make it disappear(log mode is there so that they have it easier to find what is wrong)
foggy dove
Just hide it
It isn't a bug anyways
cerulean kayak
okie sir
buoyant hemlock
Seriously always stuck when tapping Battle button/menu
Need help ASAP!!!
!bugreport
dusty beaconBOT
please use this form to report bugs and translation errors/typos! https://goo.gl/forms/YVtYNnG7PWsYEuSn2
Be sure to check #known-bugs to make sure you're not reporting something that is already known!
inland nebula
First off: #tech-support
Second: Clear you cache or reinstall the game.
Third: The bug report form is in the channel discription. So, you don't have to type the command.
spiral ore
😦
north flume
@buoyant hemlock Dude, sorry, I saw your message about connection and forgot to reply. Try using VPN, especially hotspot shield helps from what I saw.
buoyant hemlock
@north flume gonna try it
north flume
And don't forget to bind your game if you decide to reinstall
buoyant hemlock
@north flume done if it's binding
VPN doesn't work at all
Gonna try clearing cache then reinstall
north flume
ah, too bad
foggy dove
#tech-support for these stuff
foggy dove
north flume
(and anyway not #tech-support but #gameplay-help 
)
fair charm
Thanks both 😃
lunar widget
Shouldn't it be hidden until we get the quest for akashi?
lunar widget
Hold on
north flume
"Touch Akashi 30" or whatever is a hint how to activate quest, yes
lunar widget
Oh I mistaken them as Healing Cat's paw
north flume
You need to repeat it as last stage
lunar widget
Stupid me
north flume
And reward is Paw, yes
lunar widget
ah I see
river scarab
When I try to change a ship’s name back to its default it’s gets stuck loading. Idk if this was reported already so I’ll just do it for good measure.
north flume
It's fine, now you know
idle scaffold
I'm not sure if this has been reported, but the new oath skins for Ayanami and Yuudachi are not changing expressions for me.
I tried relogging and tapping them.
tiny brook
yep just around 100 messages ago
idle scaffold
k thx
remote marsh
So I had something lock my game, thought you would want to see
that 55555 power thou
north flume
No need to post it multiple times
remote marsh
yeah, I deleted it in the other channel
north flume
oh, ok
you should take a screenshot with log mode active and report it
(instructions in channel's description)
remote marsh
thank you, I will if I'm unfortunate enough to run into that player again
buoyant hemlock
Has it been reported that surplus victories from the "Claim victory 3 times" mission don't roll over into the subsequent "Claim victory 10 times" mission?
north flume
not sure that's a bug
you can suggest it for #game-feedback
But check google dock first
buoyant hemlock
Then it's inconsistent behavior, because exercise victories do roll over.
north flume
They're the only that do
I'm pretty sure they just count differently
Like the game saves amount of daily exercises
buoyant hemlock
So I have to mentally count the amount of victories in order to not have too many of them?
north flume
And mission check that one
Instead of the fact
It's done in like 2-3 clears, so no big deal
Again - not a bug, even if stupid
Suggest it for #game-feedback
I think that's good idea
I do agree that's inconsistent and stupid
buoyant hemlock
Because right now I can clear a map, forget the fact that I'm still on the "3 victories" mission, have too many victories, then waste fuel because I have to fight more times just to fulfill the "10 times" mission.
quaint lily
The notificed button doesn't work properly even if you check it, it doesn't remember the fact that you press it and still show the same news
neat thicket
I encountered the same Exercise bug as above. Two invalid players appeared in my list of opponents. I was unable to activate the debug log when this occurred.
ebon cove
Roger
hot wharf
Whenever I try and rename my Queen Elizabeth back to her default name it kicks me to log in screen and says server maintenance
honest pumice
it's known.
torpid saffron
hmm
if u have the exercise error thingy you probably modded your files or something
i think
well what are the other possible reasons anyways
honest pumice
what?
torpid saffron
modded as in like
replaced in-game files
datamined and stuff like that
not sure yet tho
honest pumice
datamining doesn't replace files. modding your game is bannable so i doubt he modded his game.
white square where textures should be are typical of having corrupted files, typically gotten by downloading patches/updates while using mobile data.
torpid saffron
if he REALLY did mod his files, then the stardust event for them wouldnt show up
honest pumice
what are you even referring to?
honest pumice
you mean the god mode hack? what about it? it only effects single player.
honest pumice
the hackers will be banned and shamed publicly anyways.
torpid saffron
since it replaces the "scripts" file
honest pumice
ok? your point is?
sullen ginkgo
@north flume u there?
honest pumice
are you referring to this guys post? cause if so this conversation is pointless. missing textures is a result of corrupted files. unless you're calling him a hacker? or are you calling the 2 invalid players hackers?
either way it's still pointless. all anyone can do is report them for hacking and we don't even know if that's the case.
carmine widget
Ayanami Oath skin face expression doesnt change with some line at my EN AL, can someone confirm it whenever it is bug or not?
torpid saffron
im not calling them hackers im just assuming that the reason why that happened is because they modded their files or something
either thats an error or well something else then
honest pumice
i doubt it cause modding files is strictly client side. it effects nothing on the server side.
afaik
sullen ginkgo
Ships/Skins with changing expressions doesn't work on EN. I tested it on Aya in EN and JP
carmine widget
XD
honest pumice
maybe it's just not implemented yet? afaik the only one to have changing expressions is suffolk.
sullen ginkgo
@honest pumice nope
it's actually in #game-news there is changing faces
but it won't work in EN
inland nebula
Someone needs to confirm whether this is a bug, or a mistake on the Twitter post for including the expressions.
honest pumice
which one? the only one i see with face changes is yuudachi's. ayanamies doesn't show the different expressions.
sullen ginkgo
hmm
inland nebula
Yeah, facial expressions.
honest pumice
probably a mistake on the twitter side as they most likely just translated the pictures and left it at that.
sullen ginkgo
i don't have poi oathed on EN so i can't confirm on that one
honest pumice
i have a spare ring but no poi. 
sullen ginkgo
from another user, poi is also confirmed not changing expressions
tho
i need a better sample size
chrome swan
Finally someone else who noticed
I reported as soon as the patch was finished
pls fix need my overprotective destroyer wifes
marble quail
One message removed from a suspended account.
foggy dove
one of them is probably your own unicorn
sullen ginkgo
@marble quail that unicorn is for the quest, the other your own unicorn
honest pumice
the unicorn with the speech bubble is a quest. she has to be there. the other ships are random afaik.
marble quail
One message removed from a suspended account.
wise cliff
Not sure if it was intentional but I was able to re-collect all the rewards from the event even though it was only brought back for a limited time.
honest pumice
it's intentional afaik.
keen fable
The Event is back but not the Build banner
honest pumice
restart your game.
buoyant hemlock
cant connect
foggy dove
this should be in #tech-support
buoyant hemlock
oh sorry
honest pumice
umm what? shouldn't this be removed?
foggy dove
@honest pumice no the exchange store on the 26th
honest pumice
why though if we can't get any emas? 
daring rune
Bug or not?
foggy dove
no
daring rune
thank's