#bug-reports
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thank you
In the Jp version of the game you can clearly see that Reppu's 20mm cannons have a different name from Hellcat(and most of the other fighters). This happens because Reppuu's 20mm cannons are an upgraded version, but in the EN translation they have the same name and everyone will think that there is no difference between them.
Also, this is supposed to be "Ryuusei" with an extra u.
!bugreport
please use this form to report bugs and translation errors/typos! https://goo.gl/forms/YVtYNnG7PWsYEuSn2
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On it 
This is supposed to be called "Seafire" 
Yes, it was reported 2 months ago, but maybe they didn't report it in the google form(and i don't see it on the albums). If it is reported, i hope they fix it someday 
known
Sorry anyone knows why i can't retrofit ise?
because her retro isn't out yet
cause it's not in EN yet. if the retrofit button isn't there then it's not in the game yet.
Uh, Sir, i open 8 T3 Ironblood Tech Pack, only 5 showed, is that bug too?
vid incoming
(lets see the video before telling him
)
lol. still though upload the video.
too bad, its just multiply, i thought the list is seperated even you get dupe
no, i didn upload it yet, since no answer ๐
k then go through the video and check the numbers under each item. if it's more then 1 then yes you got dupes.
not really correct channel, but whatever
known problem, but no solution how to fix it
until devs come back and comment on it
Can't place decorations after certain amount, doesn't say max capped hit or no space to put, simply tapping furniture has no response.
k so you know the "celebration" commission (i forgot the full name) that gives you chance to get a ship? k mine just finished and it got "perfect" yes i double checked and i got no ship. so yes the "celebration" commission is bugged.
known
I got that one 4 times and all 4 times were Perfects
so I think it's more likely just shows Perfect when shouldn't
ik i'm more or less confirming that yes it's bugged. iirc last time it was mentioned it wasn't confirmed.
my guess would be the commission itself since every other "perfect" gives the "chance to receive" reward.
no, perfect means you got the reward with every other commission
oh
that's what you said, I read it wrong
sorry
lol it's k.
known
mkay
There is some mistake here
In drop list from the map it says "D4Y Suisei" but it's not
Comet
Excuse me
If i bring takao on my fleet it just restarting everytime loading screen start, please fix it.
oof
I already do it
and it still crashes?
Yes
It just work fine when i play it at 14:30 GMT+7
But when i try to resume the event at 21:00 gmt+7 it just crash and keep crashing
that's incredibly specific and I never heard of that one
report it via the form
and make a screenshot with log mode next time it happens if you can
!bugreport
please use this form to report bugs and translation errors/typos! https://goo.gl/forms/YVtYNnG7PWsYEuSn2
Be sure to check #known-bugs to make sure you're not reporting something that is already known!
I have no idea what causes it
But it became more common after the last update I think
But it is known problem and should be in trello
And I don't see any point in adding it in #known-bugs now, as
- We have no idea how to fix this, and people are more interested in the solution
- It's pretty old problem, it's just became more common from the looks of it
Alrighty I'll keep that in mind
Lagg Problems. 30 Min Ago i couldnt even connect to the server. My Internet is perfectly fine. I can watch streams download something etc. So i dont understand why i couldnt connect to the game. Now sometimes i get a long Loading screen animation after clearing some enemys on map or try to use academy or commissions. Why?
EDIT: I only use this Game on my Smartone Android
No idea, try using VPN, the only solution I can suggest
i already use vpn
Its fine now. 10 min long no "loading" is showing but i know it wasnt the last time so.
i deleted the cache too but it doesnt work.
its only this game xD
its back again
it's your connection then. if you can use wifi instead of mobile data. other then that there's no fix.
dude. I use wifi
As i said. My Internet is PERFECTLY FINE. I have no Problems with watching streams. Downloading something or other things. ITS ONLY THIS GAME
As I said - nothing we can help you with. We have no idea what causes this problem and how to solve it. No point in ranting here.
It's not even the right channel for this
Wow. Amazing. Im not even the only one with this problem.
I know
dude you've been told we can't help you.
They're on holiday
Everyone here are volunteers, who tries to help other players like they
We are not staff
I know you already reported it Restart, but i am just confirming it: almost everytime i enter and leave guild chat my game crashes(both in mobile and nox) 
Already put this into the google form but it should say increase air power and DECREASE damage taken.

I recently had an error when purchasing gems from the shop and did not receive the gems despite being charged
by recently I mean within the last hour
oh thank you
I'll report it in form later but please play the game "spot the boss"
Oh it's known, didn't seen that on that channel
๐
If I saw a similar issue in the known bugs, no need to report yes ?I have missing event scenes coz of skipping.
no
okay, ty
I found a bug where I spent Emas but the items didnโt show up the next morning
Here are some photos
Sometimes the default emotes are replaced with Animated emotes.
are they overlap or just replaced?
Replace maybe.
If overlap, i think that emote will be combined
please use this form to report bugs and translation errors/typos! https://goo.gl/forms/YVtYNnG7PWsYEuSn2
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Ok
is hood not considered a battleship? coz i cant seem to pick her on the hard mode stages that require a battleship
Correct
ooh ok thanks
Umm is anyone else seeing cubes won by comissions not added to your total? hopfully ill "win" another in 20 mins to make sure but pretty sure i had 51 before these comissions
take screenshots.
or a video
i doono how take a vid but ss should be enough ifi have same coin totals and such, ill do this for next time, i could be mistaken, ill make sure next time
hopfully ill win more from these ones i got to be sure
someone else bought it up before as well, not sure if they got to prove it though
Yeah, in fact you actually talked with them about it XD
I don't think we ever got solid proof though
ya, i wanteed to make sure they where clear n it
mine will be done in 5 mins. i can post a ss of mine to if you want.
@honest pumice The problem wasn't that they weren't receiving cubes from commissions like they didn't show up in the results screen, but that they did show in the results screen and their total cubes didn't change
ya
ik. was gonna post screen shots of mine if it increased/didn't increase.
i didn't get any cubes though. 
i did and it worked fine :3
guess i had the wrong total in mind from doing the 3 summons
when i said something ealier
yes it can become bugged and yes it's known. #discord-feedback
and no the staff are all on holiday for the week.
If you tap and drag in the right way when on a retrofit screen you can switch it to another ships page but still be on the previous ships retrofit screen. Yes I can recreate it.
can confirm
but most likely it's related to the whole "elements of the UI stays when changing screens"
there's a typo when oathing Kaga, where she says "Is the for me?" instead of "Is this for me?"
Known
I just experienced a bug in the academy where when I used a t3 offence skill book on my enterprise it just consumed the book without teaching her. Tried again but this time the other ship still in progress training her skill just disappeared from the academy so another t3 skill book wasted
restart the game
also make sure it actually took your books
if neither helps - report it via the form
Yes I already restarted a few times and my book are already gone
not play for months,get bug like this
you need to reinstall(you have corrupted files), make sure to bind your account before reinstalling
months huh
(obt hasn't even been out for 2 months yet
)
Then I guess the solution is to quite trying to use the closed beta client 
depends on what you will ask
could it be asked in #gameplay-help or is it something you think is a bug
or is it some feedback for game operations? #game-feedback
So i cant aak here ?
No, unless you are reporting something you are pretty sure that is a bug.
The sound of every fleet girls is sounds like a transgender
alright that sounds like no bug
I mean they sounds like they have swaloweed helium
Nooo
that's really stupid way to say they sound slowdown
report it, as I don't think we have that one in known bugs
and reinstall, I guess?
!bugreport
please use this form to report bugs and translation errors/typos! https://goo.gl/forms/YVtYNnG7PWsYEuSn2
Be sure to check #known-bugs to make sure you're not reporting something that is already known!
Done report. thx @north flume for hearing my problem

Just to make sure, the missing furniture bug hasn't been fixed yet?
It is fixed, if you are still missing something you need to contact support.
Not sure if this is a bug or not. I was setting up my party and tapped go on accident. It let me go into the as is. I tried to replicated it and it worked again.
So, what is the bug?
I was under the impression the marked slots were required.
As long as you fill one of the required front slots and one of the required back slots the team is valid
You don't need to fill everything they ask you
Okay, thank you.
is this correct? "will greatly increase performance of other torpedoes"
It'd be more correct to say "to greatly increase the performance of equipped torpedo launchers" - assuming they don't want to flat out say that it increases the Torpedo stat
idk why they wouldn't want to say that. people will find out that's what it does. and ya it seems to be a translation error. the wiki doesn't mention "other torpedoes"
tbh - we already discussed this - not word in word as wiki โ wrong
has this been reported as a translation error already?
don't think I saw it
I'm still not sure it's actual error tho, but go ahead and report it
k. it's just the word "other" implies more then 1 ship gets the stat boost. remove "other" and it's fine.
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Be sure to check #known-bugs to make sure you're not reporting something that is already known!
k i'll use that from now on.
so in B2, at 25%, i destroyed all enemies and the flagship would not show up
restart or go where it should be
its meant to mean decrease damage
Sounds like she takes more damage when in the same fleet at zuikaku
She does take more damage.
:/ we know
She takes more, her sister takes less. That's the point of their pairing.
It's a historical thing. Shoukaku would always take the brunt of the Allied attacks while here sister would get out of most battles realistically unharmed
The skills get better leveled up.
not like your back line should be getting hit anyways
so dmg taken shouldnt matter much
unless youโre going head on no aa or letting every suicide boat hit them
4:33 PM] Chee-Kun: help me
[4:33 PM] Chee-Kun: back then, it reset my 8 hour oil commision in daily after 12am which i kept it for my sleeping time(edited)
[4:33 PM] Chee-Kun: now it didnt reset my 5:20 frontier defense patrol after it hits 12am(edited)
[4:34 PM] Chee-Kun:
[4:34 PM] Chee-Kun: does this mean that after 12, it only resets the really good commisions like oil cubes and gem?
Ive purposely kept it there for it to reset. But it doesnt want to disappear from my world
oo
!bugreport
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Be sure to check #known-bugs to make sure you're not reporting something that is already known!
danks
somehow i can login after doing these thing
- reinstall games
- if problem still exist, clear cache only
- open all, dont tap anything, tap in fb/tw
it haPPENED to me once
i had to close and open the game a few times for it to work again
or restart yourphone
@pastel needle dude, that's really offensive. Let's refrain from unflattering comparisons and stereotypes of a group of people based on their gender identity.
Also, even understnading what you're getting at, I don't agree
@honest pumice I think "other" just implies (correctly) that the POT is not actually a piece of torpedo equipment
I'll add it to game feedback but I think the phrasing already makes sense
My Vestal disappeared. She was 100% locked, because I always lock my first ship of a kind. And she's just gone.
Make sure you don't have any filters on/reset your filters to show repair ship only
I guess send a support request, though I'm skeptical that you actually locked it
@wicked veldt i dont mean to be offensive, i lack at english and i just want to ask some bug but putting the wrong word
?techsupporten
If you experience a specific technical issue, such as a bug not encountered by others; an issue with a purchase, or a loss of items, please email al.cs@yo-star.com, al.cs2@yo-star.com, or al.cs3@yo-star.com with your device model, operating system, user id, user name, and issue. You may alternatively DM AKI#9672 on Discord about your issue (Yostar staff from the Official EN Server) but please do not do both.
I'm 100% sure I did ;-;
@pastel needle Well, lesson learned now.
Is there no known bug? Just making sure now, I just went and made sure to lock all my ships I use.
Want to be sure they're safe.
You are the first person I've heard experiencing this issue
@buoyant hemlock I've had similar things happen. Not Vestal though...
I thought I was "seeing things", but it might be what you have experienced.
if this hasn't been reported yet, there's this bug with laffey's live2d where during the special touch animation if you press the "eye" button this will happend

Don't know if it's just me but when I get the event gold plane design drops they are disappearing not going into my storage
It's called Comet
not Suisei
@real silo I don't think that's a bug, pretty sure they just didn't make the rest of the model cause they were cheating and you caught them XD
Ahhh thanks I have those I was confused as hell lol
yea
i wanted to say that it was more of a somewhat failed trick instead of an actual error

The description text for the Sakura Medal is bugged in several different areas.
it's known.
Need help/guidance
I bought gems 2 hours ago but till now not credited in. The thing is that is pop out purchase successful but payment still in pending.
So is there a waiting period b4 the gem is transferred to me or is it bugged alrdy?
@agile quiver try to buy them again, but cancel before actual payment, so don't pay for them for the second time
this again? this is so unfair they'll never fix this?
just restart the game
Network too good, unable to cancel b4 payment went through ๐
https://youtu.be/sFdR_Zjv6QU
Cant lb my lvl70 shoukaku with dupe but the dupe shoukaku can be lb by lvl 70 shoukaku
What do you guys think is the issue?
I'm not sure if this has been reported yet, but when i go to my guild page and press the "back" button sometime it just restart the game. It doesn't happen everytime, and i have no idea what trigger this.
guild page is badly optimized and has some weird code-related issues afaik
I think my Cleveland just make the game crash when I enter the battle, after I updated the voice and live 2D update
that's corrupted voice files
need to reinstall the game I'm afraid
(don't forget to bind it)
During the dye in the red event, why am I getting comet dive plane instead of the suisei plan as mention in the 3 star reward. Also, gathering gold plans in B3 gave me comet plans instead. I believe this is a bug n not a feature
it's not a bug it's a mistranslation. and it's known about.
Comet = Suisei
Those are not different planes
Just 2 different names for the same one
actualy nvm it's not a mistranslation at all. it just straight up wasn't translated XD
It is
It's not supposed to be translated
And they did, for no reason
Suisei is the correct name
oh ok.
The animated pixel emojis show up as blank squares in the friend chat.
Excellent.
I'm pretty sure it's fixed by restarting the game (maybe few times)
for general chat it is but afaik the dms are still broken.
^
Does anyone else encounter a bug where if you put Yorktown in your team, she would just spam her vengence skill everytime she takes damage and makes her the most op ship ever?
Does anyone experience "Server on Maintenance" note everytime the game reconnects?
this is bug?
it is known
yes
tks โค
uhh
this isnt 3 starred right
now look
i collected the reward for stage 6-3
this is a bug right
is it the same after you restart the game?
havent tried
ill do it now
ok its good now
thanks for the help
ill remember to restart next time something simlar happens


Oh btw laffey oath scene with the live2D have her leg cut clean off... Might want to get a check on that.
Might want to actually include screenshots as I already asked 
wait
I guess I know what you talking about
this?
yea, it's not a bug
Yeah, it's like the same thing just it's on oath scene where she's standing in front of "us" and her leg is just cut off. I don't have the screenshot. And the scene didn't save at the memory book xD
Bug in commision
I cannot cancel it.. because of that i can't do 1 commision, but the fleet still 1 available
@placid bison Restart the game (also I'm giving you a nickname that starts with 3 alphanumeric characters per server rules)
Alright Thank you.
Once again the boss has failed to appear even after having killed all enemies on the map.
This this map D2 of the current event.
Bugged enhancement. 0/1 to increase aviation stat. This was after enhancing once. The original Max was 209. It decreased to 175 after 1 enhance. I enhanced again aviation did not level up, instead cap dropped to 151. I then restarted the game. Cap was still 151. Did one battle, cap increased back to 209.
after a battle. The cap returned back to 209. reload increased normally, however aviation remained at 151. I have been using only CVLs as material
@buoyant hemlock restart and go to where the boos should be.
@viscid mauve #known-bugs
@honest pumice sorry, seen.
it's the fourth thing there when you scroll up 
need me to delete the posts?
oh rip
no you're not missing anything. the suisei is called the comet.
eh?
ya the suisei is the correct name while the comet is the one they got wrong. 
i also got the event only one as plans and thats not shown up either, but apperently dont have a pic of me getting a drop, or least one i can find
the one you get from the shop or the one you get from the missions?
what map is that from?
you sure you're getting the gold and not the purple?
yes i got both i did make a purple one though
k not sure if missing gold reppuu bp has been reported yet. i'd say run the map a few times until it says you got one. look for the plane pic instead of the name cause it might actually be different.
rip.
Opened 5 gold boxes but only recived 2 items? Is it just a error when showing or did my items dissapear?
neither you got duplicate items.
Hmm ty
Momo von Einzbern, (ใขใข๏ผToday at 11:36 AM
im scrolling on pad as i play on phone i sworei got one
I had shut down the game
^ when i came back i found out it was from a gliched airstrike, was hit by it before it let me move again
is this bug ?
ya i don't think that's supposed to be there.
nah idk that's bug so i build on there, oh my wisdom ๐ฆ
in all seriousness - you can report this one, but unless you know how to recreate this one - doubt anything can be done
!bugreport
please use this form to report bugs and translation errors/typos! https://goo.gl/forms/YVtYNnG7PWsYEuSn2
Be sure to check #known-bugs to make sure you're not reporting something that is already known!
At least I'll be able to put it in known issues for devs 
interface
"Graphics/Interface"
No
Wait
Construction
I'm actually not sure

Whichever you want 
nah haha it's ok, i will put in Graphics/Interface, is it okay?
sure
Ok Done ~ Thx @north flume

btw, how i can get roles here?
over in #bot-spam ya
okay ~
How to fix this problem?
It should be "with zuikaku"
hmm
you even have $2
I'll try restarting, like I havent restarted for days 

okay thanks xD
as in real money? no you can't.
It was a joke on the old Shoukaku typo above.โ
oh ok 
I'm having trouble binding my FB account to my Azur Lane EN account. It gives me the message "Unknown Error.: 100815" after I enter my FB log-in information.
What? The number of ema?
Assuming that's it. The total on the map is an overall total for the event. While the amount in the store is the amount you currently have. The number on the map will never go down.
I didn't get my exercises this morning? I closed and refreshed and everything.
I got back into the main menu using the back button of my phone and now nothing works (ik i have to restart the game to fix it)
is her aviation xp supposed to be like this?
No, her aviation reinforcement is bugged. It's a known issue, but they haven't fixed it, yet.
Little visual glitch ig
check your commissions.
gear icons went white LOL, not sure if reported
corrupted files. gotta reinstall to fix em. make sure your account is bound to twitter before you reinstall.
We need to wait until devs come back to fix this or at least to get some sort of comment on it
Why I'm stuck in loading screen? I have no problem with my connection. Do I need to reinstall the application?
@turbid furnace try switching from wifi to 4g or vice versa, then try using a VPN (or not using a VPN if you are currently using one). Other than that, not sure
@wicked veldt Thank you for the suggestion. It turns out that I need to use VPN to bypass the loading screen. After that I can turn the VPN off and it works like usual.
Yeah, I think that's a pretty common workaround. It might be pinned in #known-bugs
i got the white gear icons fixed by moving to different tabs in storage, i forgot how to trigger it LOL
ok whaaaaaaaaaat???? why can i do all 3 daily missions?
really?! i wish someone told me sooner.
k nvm then.
do they all reset when midnight hits?
yep
k
open 7?
Seventh day of the week, Sunday. The one day all three are open. It's on the video you posted.
oh LOL i'm blind then
also it's a video not an image 
Yeah, anyway, it's already been suggested to change it to days instead of numbers.
lol i'm not in game feedback. i thought this was a bug :P
whos's rurutaka 
Shoukaku skill description is bug now? Wtf
And she pairs herself to get skill activate so good
Paw prints are appearing even though I havent tapped her / done anything else
And it loops
Back into formation
any way to fix update stuck at 1/60?
Dont need to ping me for that, I posted this in bugs report for a reason.
But thanks for trying to help.
Just a bit of bad translation on the notices of the 10/08 Hotfix announcement:
- New Retrofit: Rurutaka
Unless it's the name of her retrofit 
uhh, the footprint code is bugged, I get TOUCTAKASHI30
Yeah same
shouldn't that be an H in Missions
But I just deciphered it as "Touch Akashi 30"
yeah, that's obvious, but still ^^
Can't log in
go to #tech-support
Guys is this bug ? I dont have akashi mission
Paw prints appeared before starting Akashi's quest line and then disappearing after starting it. Not sure if thats supposed to happen or not
yes
8-4 map... fuck
u need to clear 8-4 in her quest but change channel for it
somehow quest 1 showed up
I got this error when I touch Akashi
Restart,if missing voice line also report here?
@noble ocean If you sure those are missing
@noble ocean Some lines are unvoiced, what line are you talking about?
it's normal that paw prints appear earlier
Well,Kaga swimsuit skin 'Normal touch' have no voice.
i see,thanks
I just had this appear after making a boat. I reopened the game to see if that would fix it, but the build was gone and no new boats were in my Docks.
The real bug about the pawprints, is that if you already started akashi's quest they disappear 
are her other lines in this skin voiced? @noble ocean
Yes.
Skin specific ones?
Let me double check in case.
A lot of skins aren't
@buoyant hemlock so that is a bug? the paws disappearing after starting the quests?
Yes, it is a bug...
them being there in the first place is a bug I guess
Ok,only that one have no voice.
please use this form to report bugs and translation errors/typos! https://goo.gl/forms/YVtYNnG7PWsYEuSn2
Be sure to check #known-bugs to make sure you're not reporting something that is already known!
also someone report the pawprints one in case no one did yet
Regarding the boat that didnt exist, should I assume that this is just a one off?
Sorry for spamming I just donโt want to miss out on cute boats
Lol
Stock in loading screen..
Nah, it's fine
sorry for not answering
it's known thing, guess you can try contacting tech support about it
I don't even know how to report it.
If you experience a specific technical issue, such as a bug not encountered by others; an issue with a purchase, or a loss of items, please email al.cs@yo-star.com, al.cs2@yo-star.com, or al.cs3@yo-star.com with your device model, operating system, user id, user name, and issue. You may alternatively DM AKI#9672 on Discord about your issue (Yostar staff from the Official EN Server) but please do not do both.
What the category for missing voice .
Iโm not really too bothered as it was only 1 core, I just donโt want to have corrupted my game
Iโm guessing itโll be ok
But nothing is related about character voice there.
what do you mean?
you type
"Someones skin don't have X line"
or here, doesn't matter much
Line "normal touch" of I490 Shigure dont have voice
is that the only one?
I checked akagi voice line,only she have no problem.
Yes... for shigure
Shigure and kaga.
Hmmm, that normal touch line of shigure's skin is supposed to be unvoiced...i think?
the only one?
Do I just type in Noxplayer 6.2.1.1 for the emulator it asking?
Well, it is supposed to be unvoiced if the wiki is right, i don't have her skin to confirm it 
Kaga's line is supposed to be unvoiced too(unless it was the special touch one), but since he didn't say exactly which one it was, i can't confirm. And again, i am using the wiki to confirm, i don't have a lot of skins in jp 
I can understand specific skins not being voiced, but why would just one single line?

The first time I encounter a ambush at the cleared enemy fleet
I'm not sure it's a bug.
I think you're not supposed to be attacked there, but I'm not sure
Ok, wiki confirms it
!bugreport
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Guess the Akashi Quest is bugged already. Searched up all pawmarks with a guide and it does not start.
you need to tap her 30 times
pawmarks is the last step I believe
which you can't get to yet as it's sorta timelocked
And pawprints available before quest start isn't bug, right?
any plans on fixing the translation or typos?
should it?
Yeah
Cuz it's T-O-U-C-H
!bugreport
please use this form to report bugs and translation errors/typos! https://goo.gl/forms/YVtYNnG7PWsYEuSn2
Be sure to check #known-bugs to make sure you're not reporting something that is already known!
Not T-O-U-C-T oof
It's not a last letter tho
ikr, all letters are T-O-U-C-H-A-K-A-S-H-I30
How to find paw prints if they arent in the game? left it an hour, restarted game still cant find them
Those are irrelevant for now anyway
does not answer the question
As looking for them is the last step of the quest
they are there for others, not me that's an issue
there are people on the questline finding them
I thought those disappear 
Regardless, bug or no, it's irrelevant for now
And for the next 21 days minimum
Even if this is a bug - it will be fixed by the time it matters
You can report it, if it'll make you feel better, but it already was
!bugreport
please use this form to report bugs and translation errors/typos! https://goo.gl/forms/YVtYNnG7PWsYEuSn2
Be sure to check #known-bugs to make sure you're not reporting something that is already known!
In #server-news they ask have we found the paw prints its supposed to be in game now
They are in the game, but disappear once you start the quest (apparently not for everyone?)
It doesn't matter, so you shouldn't concern yourself with it just yet
pawprints arent needed until a certain mission in akashi's questline at which point they will show up again so dont worry about them
can you also delete pin about hard mode thing? (the last one before pawprint?) @rocky echo
done
Why I my locked ship appear as material to lb the same boat
yeah I'm trying to lb kisaragi
And it gave me the same kisaragi I want to lb
and it even locked
I am confusion
Not sure if reported yet, but shoukaku's skill is a bit...off.
Yeah its been reported
@lofty silo I remember someone reporting something similar, but they were the only one. Can you report it?
Ah yeah see it now, apologies.
!bugreport
please use this form to report bugs and translation errors/typos! https://goo.gl/forms/YVtYNnG7PWsYEuSn2
Be sure to check #known-bugs to make sure you're not reporting something that is already known!
On it my dudes
And iirc it was about actually not seeing extra ships even when those weren't locked
I'd need to update the issue
Oh now i remember, my memory is really bad...First you had to collect the 11 pawprints to get the code that told you "touch akashi 30 times", but instead of doing that i touched her 30 times and started the mission. AND when you reach the last mission you have to repeat the pawprint collection to craft her item and finally get her 
not a bug, just a confusion
because you are supposed to do the same thing 2 times...
but you can actually skip it the first time
(sorry, i did the quest like 7 months ago, my memory is bad
)
I cant login using my facebook account, it says unknown error:100811
yup, cant login using my fb. then how can i log in to the game ๐ฆ
If you experience a specific technical issue, such as a bug not encountered by others; an issue with a purchase, or a loss of items, please email al.cs@yo-star.com, al.cs2@yo-star.com, or al.cs3@yo-star.com with your device model, operating system, user id, user name, and issue. You may alternatively DM AKI#9672 on Discord about your issue (Yostar staff from the Official EN Server) but please do not do both.
As any of the solutions we tried didn't work
okay, will do that right away ๐
i got another issue while log in to the game using pararel space, it "says server not open"
try the solution in #server-news
it just looping on loading animation now
im using turbo vpn if its matter
Idk it's bug or what, but all new skins nothing here
have you updated your game?
Yea, if im not update, i cant open it xD
they are for me and people reported them missing voice lines, so it is there for others as well

Have you restarted the game?
weird
btw can i recover my account if my fb is deactivated (banned)?
no idea
Can you log into it?
if yes - then maybe
@candid minnow report it via the form
!bugreport
please use this form to report bugs and translation errors/typos! https://goo.gl/forms/YVtYNnG7PWsYEuSn2
Be sure to check #known-bugs to make sure you're not reporting something that is already known!
On my way ~
not sure, since im having this server not open issue right now
@north flume idk what must i say about this

Really, it's weird
Solved, thats what matter
So
I dont really know how to say this
I cant finish any stages
Like noone is attacking
From both sides
They are just swimming up and down
Have you tried restarting the game?
Let me try again
Okay so they are attacking now
Also awhile ago while I was doing dailies the same thing happened but the match finishes after some time lol
That is a desync problem, not a bug.
is it weird the pawprints are shown before tapping akashi 30 times? (before accepting the questline)
and there's 2 'T's in the hint
should be a 'H'
so it spells out "TOUCHAKASHI30"
Mistakes with Shoukaku's skill description : "2$" (lel) and it could actually be good if she could have +X% aviation with her alone in the fleet 
^known #known-bugs
@odd stump The paws are supposed to show up 2 times. The first time is to give you a hint to help start the questline, and the second is at the end of the questline. It is kinda confusing though, using the paws twice. As for the misspelling, that's been brought up
Allright thx
Alright thx
Both Zui & Shoukaku have issues btw no ?
Correct. Zui states that she takes more damage when she gets reduced damage and Shou is the obvious error
I could have sworn the skill was "Decreases damage taken by 8%"
Also, this makes it sound like she trades HP for shields.
The zuikaku one is reported
lusty one was reported too but it took me a while to find it on the imgur compilation(it is hard to remember and find everything) 
Ahh k.
does anyone else have issues with the game randomly restarting all the time? like no matter what I do the game will eventually restart itself
Dollar - to - eur calculator is broken. It seems to be working in reverse
The 39.99 pack costs me 41 eur ingame. Obv not going to buy it this way.
Because the game puts a set price
Stock market values does not change the in game prices.
the devs don't have control over currency conversions. google does.
How do i put the game so i'm charged dollars, then? Or whatever african/asian coin that costs less?
@frigid cargo could be corrupted files. clear cache. if that doesn't work reinstall. make sure your account is bound to a twitter before you reinstall.
@clever shoal move to a different country? other then that you can't do anything.
@honest pumice did all of that already. I also read up on the internet and some people across some other devices have that issue as well. I was wondering if anyone here had it and found a way to resolve it since googling it didn't help
What type of device is it?
Moto G5, android 7.0
i'm out of ideas then if a reinstall didn't help. 
Ah, iirc there were some problems w/ Motorola phones. No idea if there was ever a fix though
if it's an issue with corrupted files could it be my micro sd card being crappy?
no. corrupted files typically happen when you download the game using mobile data without a vpn.
hmm I was using my home wifi tho
k then it's not corrupted files.
the game probably just doesn't work on your phone then. ask in #tech-support if your phone is supported. (i would tell you here f i knew sorry)
well apart from the game restarting randomly it works flawlessly, I did write a bug report to see what happens, hope it gets solved sometime soon
If you experience a specific technical issue, such as a bug not encountered by others; an issue with a purchase, or a loss of items, please email al.cs@yo-star.com, al.cs2@yo-star.com, or al.cs3@yo-star.com with your device model, operating system, user id, user name, and issue. You may alternatively DM AKI#9672 on Discord about your issue (Yostar staff from the Official EN Server) but please do not do both.
if a reinstall didn't fix it it's a tech issue.
oh, thanks a lot, i'll try that then
lol sorry
...This a bug? Have 0 levels to go in Excercises.
So close to rear admiral lower...
Just need 0 more rank
It's not a bug. You need to be placed w/in the top 1000 to go up any further in the rankings.
"Current Rank" needs to be below 1000 just to clarify
Oh yeah. I forgot that it was posted there. Whoops
I'm going to hate the grind...
Hi, everyone. I've encountered with a problem: I reinstalled the app and cant retrieve my account. I bound it before, because both buttons in account settings were blue. Now I'm getting 100811 error in facebook login and 100211 error through twitter, which strange. I wrote in a form by a bot about this problem a day ago, and don't know do I need to write about it somewhere else. It's my first time loosing an account. Also I find pinned message about 100811 error. Did it resolved yet?
did you email support or make a bug report? cause you were supposed to email support. there is no fix for the twitter/fb logins as they aren't bugged. some fb logins have been having issues though. afaik twitter isn't having any issues. (i can login just fine)
No, I haven't email yet.
Idk how i got this
just tap "hide" and it'll go away.
Well, for me I don't have acces to acc even through twitter. I don't know why. Can it be because I downloaded the game before from apkpure (it wasn't available in google play before for my region)? But I read that a lot people downloaded it through vpn and stuff and they don't have a problems, so I'm little worried.
Yeah ik
no getting the game through an apk doesn't block access.
also @prisma birch check the bottom pin in #bot-spam to know how you got log mode.
o ok ty
if you spawn kill a boss you also have to kill all the other ennemies 
That's what just hapenned
Um...
corrupted files. cleat your cache. if that doesn't work reinstall. make sure your account is bound to a twitter/fb or both before reinstalling.
Unsure if bug or intended change here - Ning Hai's unvoiced skin lines seem to be gone, leaving her using her voiced regular lines
Can't check Ping Hai to see if she's the same, and I don't have the moon festival skins so I can't check that either
Very small detail, but the sentence is missing punctuation at the very end.
@agile pecan If you want to be charged dollars, you will need to use a USD-region itunes/google play account
My 10h commission has been downgraded to a lvl-25 9hr commission? My commander level is 68 so I don't think I should have this
I'm still not sure is it a bug or no, but I've added it. I'll add it to known issues as well
Thanks!
Typo
please use this form to report bugs and translation errors/typos! https://goo.gl/forms/YVtYNnG7PWsYEuSn2
Be sure to check #known-bugs to make sure you're not reporting something that is already known!
Done
Is it supposed to look like this? how unsightly
no, it is a bug and it was already reported 
@north flume @stone trail Pretty sure it's not a bug, or at least it happens in JP also. Not often, but every once in awhile.
Hmm
Maybe someone who plays JP can check my memory but I feel like I've definitely seen it happen before in JP
99% sure it does do that
I am having a problem with the first mission of the paw missions where it started out with 30/30 and I bought it down and it wonโt let me claim it
Too many cheaters on this game already
cheaters?
define "cheaters"
If you know any - dm GTRacer#6606about it with your proof
also "log mode" isn't a cheat.
Azure Lane APK MOD GOD MODE * LINK in the Description Link 1: https://ouo.io/0wU9ZR Link 2: https://ouo.io/Pf0ybL Copy scripts to Android/data/com.YoStarEN.A...
U wanna try i will give the file directly here
likes/dislikes are disabled and the comments are disabled as well.
regardless - contact someone from staff about this
Like i said, i don't want to dowload weird stuff 
i want to test it but i don't want to get banned and i don't want a virus on my pc.
GT or Official most likely
<@&491874196079771678> do something about this, we must have wall of shame or such
๐คฆ

don't @ the whole staff role.
it's not even staff role
Lul
lol then who did he @ ? 
Noone
lel


does that work?
well
As long as latest ver
I'll see if I can bring it up to the staffs
the video as posted in september so i doubt the hack still works. 
Thanks
k while you do that i'm gonna report the video.
as @north flume said before if you seen any cheaters please report them
The main problem isnt either work or not right now, this game already too many cheaters. Thats the problem here
well it's a mostly single player game so really they're only screwing themselves over.
god mode just enables them to clear maps without worry 
not sure how pvp is effected though.
What if u can farm map with just only bring 2 ships
Its not even for other players
lol we do that already. it's called a 1:1 fleet. 
a lot of people farming 1:1 tho
Really? U can farm maya with only 2 ships?
Oh die
farming with only 2 ships is bad, you get lower commander exp, everyone can do it, but a lot of people avoid it 
Lul
ya but it's oil efficient so it's good for farming.
^
(you actually use less oil with more ships at 0lb in the first 6 worlds, but they start getting one-shooted from world 7+)

I'll run heuristics on the apk
see what comes up
but 98% that it's some sort of malware
more then likely.
They edited the script file blablabla
also @buoyant hemlock yes that's for later world farming. early world farming you use a 1:1 fleet. k i'm done. 

actually i've seen this godmode hack before
i know that it does work
but i don't know if you've got a trojan joining you in this party
also
the youtube account associated with that video has been taken down

yay may report worked?
Not all staff, all people. Im not a mod and i have the ping too
that should be gone already?
i thought it would be gone yesterday since till 8th and now its 9th
It is still 8th in server time(PDT)
it's not 9th yet

restart
daily not reset no matter how many times i restart my game
daily... what?
I'm not sure if this is a bug but hard mode 5-2 give me no reprofit blueprint.
you took screenshot?
I just did it again and got one. Was strange because I did not get it the first 2 times. I was keeping count for reprofitting one of my ship.
take a screenshot next time it happens
@radiant echo I think there IS a wall of shame that they post whenever they ban someone for hacks/cheats, at least on FB and twitter
i doono how much this is a bug or if it is a big deal to even "adress" but n a3 just now, my enterpise killed the boss so fast, it made me stay till the boat adds went down (pretty sure boss nodes end right when the boss dies)
like she was releasing the planes before the boss spawned so the bomds where dropped on the boss right away and was killed within split seconds of appearing.. so made me stay to kill the boat adds way in the back
I wonder why they played AL in the first place, to have fun or what ? that shit looks boring as hell.
?? eh? are you in the wrong chat?
he is talking about the cheaters/hacker from the other discussion in this channel
And i don't know if they can fix your bug since it is extremelly rare and hard to recreate, it might have been a connection issue or something, but you can still report it if you want in the google form
I'm not sure what even is a problem tbh
oh, I got it
yeah, pretty rare thing, more reasons to report it
!bugreport
please use this form to report bugs and translation errors/typos! https://goo.gl/forms/YVtYNnG7PWsYEuSn2
Be sure to check #known-bugs to make sure you're not reporting something that is already known!

Lol happened again wish I knew how record it but ya.
This is a boss node
Itโs dead but making me kill this add
enterprise litterally breaks the game i guess, too much damage
This time b1
Are you sure you aren't having connection issues? That is an extremely rare bug for it to happen 2 times in a row, i have like 10k+ battles only in en and it never happened 
I filled out the bug forum, and what can i say? my enterpirse litterally breaks the game ;p It is spific timing of having planes in the air before the boss spawns, so when the boss does spawn, it instantly dies to this:
https://cdn.discordapp.com/attachments/477881238074425345/499045471298387978/image0.png
so my guess its dying too fast for it to pick up on it so i end up staying (like the boss dies as the adds need appear or something)
ships reset longer then items, i think items is every day while ships is every 2 days or something
i made 10886 attacks and saw it twice
i am not sure if connection has anything to do with it, once you start a battle, it does not care about connection (from what i seen testing it) till the battle ends when it tries to load in drops
ill try it on boss though see what it does
yeah i cut off connection and ended as normal
just gets stuck loading in drops when you have no connection
Uhm... I soft locked again ๐
https://i.imgur.com/qDtx730.jpg not sure if bug or not
it says the medal gives 5 happiness
but it only gives 3 in dorm
You prob soft cap that bonus
Each category has its own cap, first you get gimped bonus then none at all when you hit set values
doesn't matter your total, there is different categories for each bonus, like the achievement/ extra stuff, furnishings, wall mounts
each type has its own caps and soft caps
here ill PM some pics so you can fully see
ah right nowi remember what i wanted report
so "pedo" without a "." seems to be censored
and typing torpedo gets sensored
while torpedo. is not
what kind of report does this fit under?
"the"should be "this"
pretty sure it was already reported
its not in #known-bugs so
Pretty much every sentence in the game has gramma errors
has*
Thanks Powah xD โค
Both Ning Hai and Ping Hai summer skin (voiceless) lines are gone and all of them are suddenly replaced with their normal (voiced) lines.
been reported
@rustic thorn. That is called unnecessary censorship
@rustic thorn it's known that the text filter is wonky and either censors things it shouldn't or doesn't censor things it should
so do i report spfic cases to that form thing or what?
Yeah, I think that's probably a good idea
A small thing with the spacing of Laffey's in battle Low hp speech bubble, "used" is seperated into two lines making it a bit annoying to look at with "use" being on the top line and the single "d" being alone on the next line.
It looks fine when in Laffey's profile thing but in battle is when it looks weird.
Hello there, quite an issue here.
Did bought a 19.99$ pack, when i accepted apple store got me back with an update of terms, accepted them, got the notif that the purchase was done, got no gems, the purchase is indeed listed in the purchase history of my account on apple side. Any idea who to get in touch with for that ?
this goes in #tech-support not bug reports. update any app you have and accept the new TOS. you shouldn't have any future problems with gems. (hopefully) and you need to email support about the missing gems.
?techsupporten
If you experience a specific technical issue, such as a bug not encountered by others; an issue with a purchase, or a loss of items, please email al.cs@yo-star.com, al.cs2@yo-star.com, or al.cs3@yo-star.com with your device model, operating system, user id, user name, and issue. You may alternatively DM AKI#9672 on Discord about your issue (Yostar staff from the Official EN Server) but please do not do both.
Thanks !
np
@stray shard text wrapping is a known issue, it affects all text lines. It's just more awkward in some areas than others.
Do I need to explain? Lol
interesting



