#bug-reports

1 messages ยท Page 39 of 1

abstract igloo
#

She is

north flume
#

then yes, report it

abstract igloo
#

Uhhh where warShrug

north flume
#

!bugreport

dusty beaconBOT
bitter ridge
#

WTF happened?

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Korean text box in MY EN??

honest pumice
north flume
#

no big deal

bitter ridge
#

It's the Extra Hard box that made its mistaken way in normal game missions XD

north flume
fossil condor
#

considering they're adding world 7, think they've been moving things forward. we've had houshou in archives for a while now

#

long island's secretary stuff is up, so need to check that.

#

don't think so. maybe monthly login ship?

north flume
#

most likely is

fossil condor
#

actually, speaking of, need to change those to monthly login acquistion, maybe, or at least add a note about that

tepid stirrup
#

my game is stuck in this interface, even when I restart my game.

#

probably because of the hard mode

north flume
#

clear cache

obsidian shale
#

Some of the torpedo ships in world 7 seem to be spawning directly on top of each other

ocean kayak
north flume
#

nothing to do with the hard mode

#

@ocean kayak reinstall

abstract igloo
#

Okay sent the bug report

dusky tree
honest pumice
tepid stirrup
#

@north flume clearing my cache didn't work, had to reinstall my game instead. Works now.

left plume
fossil condor
#

likely corrupted files. if restarting doesn't fix, clearing cache or reinstalling should help.

left plume
#

ty

quick igloo
north flume
#

reinstall

quick igloo
#

can't

north flume
#

why?

quick igloo
#

it's same

#

i dont know

north flume
#

No idea then

#

It means "corrupted files", so the game can't launch

#

so reinstall should fix it

fossil condor
#

Perhaps an unstable connection is causing the installation to bug out again. Might need to take it over to tech-support, though.

quick igloo
#

i will update my phone

north flume
#

try using VPN

quick igloo
#

my android version 8.1.0 O11019

deft gulch
honest pumice
deft gulch
#

oh ok sorry

pine thorn
#

???

honest pumice
#

clear cache?

fossil condor
#

boxes like those are usually corrupted files

#

restart, clear cache, reinstall.

north flume
#

probably the last one

quick igloo
#

my wifi is suck

north flume
#

bad connection can cause this

fossil condor
#

you might need to find a more stable connection somehow, since that's likely the cause of your woes

quick igloo
#

yep

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thank you man

fossil condor
#

they nuked the hard button, everyone go back to sleep laffeyDrink

buoyant hemlock
honest pumice
quick igloo
#

my ac is gone

oak fractal
north flume
#

?techsupporten

dusty beaconBOT
#

If you experience a specific technical issue, such as a bug not encountered by others; an issue with a purchase, or a loss of items, please email al.cs@yo-star.com, al.cs2@yo-star.com, or al.cs3@yo-star.com with your device model, operating system, user id, user name, and issue. You may alternatively DM AKI#9672 on Discord about your issue (Yostar staff from the Official EN Server) but please do not do both.

north flume
#

@quick igloo

quick igloo
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Thankyou

buoyant hemlock
#

We are only getting world 7 right? Because some ships that are world 8 drops got added to the archieve like Nachi or Abukuma which will lower the collection rate for a long time until you can actually get them

north flume
#

yea, so?

quick igloo
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i'm found bug

north flume
#

what bug?

honest pumice
#

the entire ship collection isn't there anyways so no one will truly have 100%

quick igloo
#

in tacical academy time not count

north flume
#

a screenshot maybe?

quick igloo
north flume
#

restart the game

burnt tulip
north flume
#

known

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upload it to somewhere, I'm not downloading it

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also, be more specific than "something broke"

next parcel
north flume
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known, restart the game

dusk mirage
#

Is it just me or is this server phasing in and out of existence.

north flume
#

be more specific

fossil condor
#

the discord server?

north flume
fossil condor
#

oh, I remember that

oak fractal
#

if you mean this server, its outaging because non partnered server have limits

fossil condor
#

wait, it's a different report that used mega to upload a single image. excel was not happy about it.

north flume
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I'm not downloading it regardless

oak fractal
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@north flume gib i will download it

fossil condor
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basically, if possible, please use imgur to report instead, I guess.

north flume
fossil condor
north flume
#

I'm sure it's just York's skill anyway by the sound of it

honest pumice
oak fractal
#

so colorfull

maiden stream
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Always like this when i try to open the supplies shop

north flume
#

clear cache/try using VPN/reinstall the game

oak fractal
maiden stream
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@north flume i'll try thank

tough reef
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Extra mission button from Chinese version.

frosty gyro
#

buddy

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I

oak fractal
north flume
oak fractal
#

ohh right

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restart game and download update

tough reef
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@frosty gyro sorry

oak fractal
north flume
#

Or you can just ask me as I was the one who posted it mutsukistare

oak fractal
#

but can you delete following posts?

north flume
#

fair enough

unborn horizon
#

can someone help me with some information on what to do if a fail transaction?

oak fractal
#

?techsupporten

dusty beaconBOT
#

If you experience a specific technical issue, such as a bug not encountered by others; an issue with a purchase, or a loss of items, please email al.cs@yo-star.com, al.cs2@yo-star.com, or al.cs3@yo-star.com with your device model, operating system, user id, user name, and issue. You may alternatively DM AKI#9672 on Discord about your issue (Yostar staff from the Official EN Server) but please do not do both.

oak fractal
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@unborn horizon

unborn horizon
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ok Thanks

dusk mirage
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"beace volleyball"

north flume
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!bugreport

dusty beaconBOT
dusk mirage
#

O

mortal imp
north flume
#

update your game

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One thing when people report bugs without checking is it known

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Now we have people reporting already fixed ones

wicked veldt
north flume
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About new emotes - can somebody check are they actually animated in emote screen in-game?

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For me half of them aren't

oak fractal
#

they are

north flume
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all of them?

oak fractal
#

yes

buoyant hemlock
#

which one for example restart?

north flume
#

Akagi\Kaga aren't

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As is Akashi and War\QE

oak fractal
#

restart game ?

north flume
#

Oh, also Long Island

buoyant hemlock
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They are all animated for me both in my phone and nox

north flume
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Now they are

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all right then

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That's why I asked others and restarted the game before reporting

oak fractal
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but i have feeling that fps on them is lower

shell hill
buoyant hemlock
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already reported ^

chrome ore
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um im having account issue

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where can i rp plz

buoyant hemlock
#

(idk what is "rp", roleplay?) But if you need technical support, you can ask in #tech-support

chrome ore
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i mean reports, ok thanks alots

proud pier
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has the bug where when u scroll down everything turns blank been reported?

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i cant retire ships and i cant do anything

wicked veldt
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@proud pier 1) Check #known-bugs before asking (yes it has) 2) it seems to be a result of scrolling too fast, especially if you're using an emulator

proud pier
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ok tyy

modest inlet
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There also seems to be alot 2's and the back button is in the wrong language

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Restarting did fix the issue tho

wicked veldt
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That's very interesting

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if restarting fixes it, I wouldn't worry about it

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unless you can reproduce it consistently

modest inlet
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I'll mess with it to see if I can get it to reoccure

steady pagoda
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This overlappig problem with the emotes page

north flume
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known

oak fractal
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that known issues channel is mess i too dont want to check it ๐Ÿ˜„

north flume
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But yea, it is a mess, that's why we're working on a trello

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(and I can actually update that one and not wait for Navi to remove fixed messages emilesip )

oak fractal
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ask for permissions ๐Ÿ˜›

north flume
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I can edit trello, and channel is too inconvenient to look for old things anyway to bother much with it

oak fractal
north flume
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(no excuse not to look for new things anyway as those're right at the start when you open the channel emilesip )

hollow prairie
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@north flume Would certain ship lines not being implemented for new skins fall under a bug/Fill at a form for or just need to wait on?

north flume
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not a bug at all

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they just aren't voiced

hollow prairie
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So Prinz Eugen won't have a special touch line for her oath skin like the other oath skins do? It only uses her original one and someone on another server just said it can take some time for all the lines to be implemented.

north flume
#

no idea

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does she has one in JP?

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if she does - she will get one here as well

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if she doesn't - warShrug

hollow prairie
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I got the impression she does from what someone said but don't know where I could check online and if it's a bug or not.

north flume
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It's not a bug regardless

hollow prairie
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๐Ÿ‘Œ

north flume
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Actually

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You can make sure of that in the profile

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check her lines for the oath skin

hollow prairie
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That's what it looks like

north flume
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I mean... what does it say? Is it the same one?

high sigil
#

Ark Royal making my game crashed

inner burrow
hollow prairie
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Yeah, it says the same one as her normal skin

high sigil
north flume
#

then not a bug

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@high sigil reinstall
@inner burrow known

high sigil
#

W0t

north flume
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reinstall your game - sound files are corrupted

high sigil
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Rest in peace my data then

buoyant hemlock
#

Can't you bind first?

north flume
#

he means mobile limit I assume

high sigil
#

I mean my internet data

north flume
high sigil
oak fractal
#

you should use wifi to download

buoyant hemlock
#

Is my country the only one with public wifi? emilesip

oak fractal
#

mobile data tends to break ups downloads

inland nebula
#

@hollow prairie Prinz does not have a special line for her wedding skin in the "Special Touch" category. Neither here, or in the other versions.

hollow prairie
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Alright, thanks a bunch and for the help.

high sigil
#

Guess I'll die cleveDaddy

buoyant hemlock
#

have you tried restarting?

high sigil
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My phone?

buoyant hemlock
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no, the game

high sigil
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Already

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5 times

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With 1 reinstall

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What else?

north flume
#

VPN

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if VPN can't help - nothing can

oak fractal
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moving to another country can only

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jk just try all vpns maybe some will work

dusky birch
#

Something that might be a bug. It says that I can get yamshiro's retrofit skin from an event but that not how retrofits work and the retrofit apparently doesn't come out for some time unicornFused

๐Ÿ“Ž image0.png
buoyant hemlock
#

Not really a bug, it just means that they are working on it

north flume
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but that not how retrofits work wot

dusky birch
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Well you don't get retrofits from events

north flume
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oh, I missed "event" part

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whatever

dusky birch
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You get by retrofitting, unless they just mean her retrofit will be introduced in an event in which case warShrug

buoyant hemlock
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They will fix it by the time the skin is out...

north flume
#

you can report it as translation error if you want

dusky birch
#

Yeah it says from event, not a big deal just was a little confused

high sigil
#

Woah after reinstalling it got worse

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Forced to play tutorial all over again

buoyant hemlock
#

@high sigil I have same problem.

north flume
#

server

high sigil
#

Nah

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I'm gonna take it as a leave then

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Bye my rank 60 acc

north flume
#

You chose the wrong server

high sigil
#

It was new acc not my prev

lost flower
#

if he's getting the start screen freeze thing, idk whats causing it

high sigil
#

Cant logout if they forced me to do tutor

lost flower
#

turning off and on the device is only a one time solution

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before it does it again

buoyant hemlock
#

How did you get in? I'm still stuck at "server not open"

high sigil
#

Throw ur phone

buoyant hemlock
#

Lol

lost flower
#

I dont even get that, the screen just freezes right where it is after i press start, and the music keeps going

buoyant hemlock
#

2 reinstall and no effect..... So, any link to cs?

inland nebula
#

?techsupporten

dusty beaconBOT
#

If you experience a specific technical issue, such as a bug not encountered by others; an issue with a purchase, or a loss of items, please email al.cs@yo-star.com, al.cs2@yo-star.com, or al.cs3@yo-star.com with your device model, operating system, user id, user name, and issue. You may alternatively DM AKI#9672 on Discord about your issue (Yostar staff from the Official EN Server) but please do not do both.

oak fractal
lavish lance
#

All my screen just white since yesterday. Any help?

north flume
#

reinstall

lavish lance
north flume
#

corrupted files

lavish lance
#

Ouch.. That's unfortunate.. Ok then.

#

Thanks.

oak fractal
#

we should get reinstall nickname guy

north flume
#

bind the game first

frigid bear
oak fractal
#

it is known already?

#

restart game

north flume
#

it is

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no idea what causes it tho

oak fractal
#

i might have

north flume
#

?

oak fractal
#

bug in code? it should "told" previous view to hide elements

gritty merlin
#

weird

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I.dont have 3-3 3 star mission

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I just did it, and the.mission wasnt there

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Hard mode

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I might be going crazyunicornFused

north flume
#

you have to actually complete the mission first

obsidian hull
oak fractal
#

reinstall game

obsidian hull
#

Ok

fossil condor
#

refresh me, since IIRC there was a note about this, but "Dragon Empry" is the intended name for the Chinese ship faction?

wicked veldt
#

Yes unfortunately

fossil condor
#

oh, well need to unmark that, I guess.

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on a similar note, is it supposed to be "Eagles Union" or "Eagle Union"?

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while its understandable to call the ships "Eagles", "Eagles Union" for faction is a bit awkward...

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also, think the website uses Eagle Union.

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Wait, but the official website also used Dragon Empire...

fossil condor
#

variant has been reported, so no need to file an official report. thanks for noting, though.

buoyant hemlock
#

The oil tank typo is on the wiki too thinkpitz

oak fractal
#

we can't check hp of planes so

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but thats def a typo

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WAIT @wicked veldt did those guys copy translation from wiki? because that typo is here from the beginning

fossil condor
#

A few early things were copy pasted, I think.

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Cross referencing some CBT translations gave me the exact same things on the jp wiki.

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Most of them were phased out over time, though.

trim crow
#

Fix this? War will pass. Not past

#

Enterprise

fossil condor
#

Reported. No need to file, unless whoever initially didn't.

ashen topaz
#

Encountered white boxes bug where I can't basically tell anything. Can still touch option but then ended up with infinite load.

Reinstalled the game just in case and this clusterflip happen.

๐Ÿ“Ž Screenshot_20180930-124224.jpg
true nymph
#

is it just me or does it look like [akagifire] is playing backwards to anyone else?

craggy temple
oak fractal
#

fixed, update game

stark burrow
#

I got error after update game..

If i 'view details' on Fuso, the game was restarted. how to fix that?

note: before update, didn't get that error

inland nebula
#

Do you download via Wi-Fi or mobile data?

stark burrow
#

Mobile data

inland nebula
#

That might be the problem. Mobile data tends to cut the download in and out on an unstable connection. This leads to a much higher chance of the game files getting corrupted. You'll have to uninstall the game a reinstall it. However, install it using a stable Wi-Fi connection instead of iffy mobile data.

stark burrow
#

Oh, i remember..
i got error after update the Sound Voice

just clear data and redownload? or uninstall the game?

inland nebula
#

You can try clearing your cache, yeah. If that doesn't work, uninstall.

true nymph
#

so this is the way the gif is supposed to play, but in game its playing backwards

#

anyone able to confirm this?

honest pumice
#

lol ya it is playing in reverse wtf? XD

#

one sec i'll get a recording

inland nebula
#

You should report it then. If you haven't already.

true nymph
#

makin a report rn

#

and done

frosty gyro
#

that explains why it looked so weird!

opaque forum
true nymph
#

corrupted files, reinstall should fix, make sure you bind your account

oak fractal
true nymph
#

the confirm button doesn't work?

oak fractal
#

it works but not skiping

golden talon
#

new expeditions are not appearing after reset

#

is this intended?

supple skiff
#

Here to second the reported issue by @oak fractal of being unable to skip

half canopy
steady sun
#

What category would a Reinforce bug come under on the Google form?

#

Can't reinforce Zuikaku. Went to feed her carriers, and it said 1 bogue would Max her Aviation out at 102 with +23. Well, it maxed her out, but it stayed at 79 with no more able to upgrade.

quaint egret
#

Noooo

#

Iโ€™m late again

#

sulks and deletes

steady sun
void sedge
#

Bogue's SFX when her skill is activated doesn't play during battle, not sure if it's for me only or others have this problem

serene folio
honest pumice
#

lol

dire gull
#

It also says $2 instead of 2%
thinkpitz

serene folio
#

yes was mentioned before

#

scroll up

honest pumice
#

LOL

oak fractal
#

i've got bug where i cleared 1st map but boss didn't appear

honest pumice
#

sure i'll take a free $2. :P

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restart.

serene folio
#

same i just won the game. Boss didnt appeared

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second run he was there

faint gorge
#

he dosent increase his damage buy two dollars

#

casul

empty geode
#

Bullet Hell or Hole?

frosty gyro
#

bullet hell

steady sun
#

Bullet Hell is a game genre, that Azur Lane is part of

#

(See also Touhou, Ikaruga, Macross, Death Smiles, etc etc)

empty geode
#

Oh rip

random folio
frosty gyro
#

reinstall

random folio
#

Thank you

neat lion
fallen vortex
#

multiplied by 3 for each map once a day

neat lion
#

Lol okay... misunderstood the lgo

hexed temple
#

game doesnt prompt warning when fleet 2 doesnt meet requirement (fleet 2 = no vanguard, only main fleet)

#

hard mode

honest pumice
#

does it go through with the map or does it do nothing?

hexed temple
#

go through the map

honest pumice
#

is the second fleet missing?

hexed temple
#

yes

honest pumice
#

k then your first fleet meets the requirements but since the second one doesn't it gets left behind. i don't think the missing alert is a bug but idk it could be.

#

report it if you think it's a bug.

tired knot
#

Long Island missions disappeared when the new event mission showed up... you can still complete them and receive the rewards, but canโ€™t see them in your mission list

oak fractal
#

u sure checked side missions?

honest pumice
#

do a daily mission and see if it appears as complete.

tranquil sedge
humble cloud
#

Hood's wedding skin seems to be missing her secretary lines

#

right now it uses the same secretary lines as her normal skin

keen yacht
#

EN server

honest pumice
#

!bugreport

dusty beaconBOT
mint saddle
honest pumice
#

tech issues in bug reports and bug reports in tech issues. sigh clear your cache. if that doesn't work reinstall with a vpn.

mint saddle
#

I've done all that, and the results are same

honest pumice
#

are you using mobile data or wifi?

mint saddle
#

I have tried both, the results have remained the same

rare reef
#

Why i can get arvora from my CBT code ๐Ÿ˜ญ

honest pumice
#

@rare reef

#

?techsupporten

dusty beaconBOT
#

If you experience a specific technical issue, such as a bug not encountered by others; an issue with a purchase, or a loss of items, please email al.cs@yo-star.com, al.cs2@yo-star.com, or al.cs3@yo-star.com with your device model, operating system, user id, user name, and issue. You may alternatively DM AKI#9672 on Discord about your issue (Yostar staff from the Official EN Server) but please do not do both.

honest pumice
#

idk Hans those are the only fixes i know of.

mint saddle
#

๐Ÿ˜ข

honest pumice
#

the only thing i can say to do is to email support. ^^

chrome epoch
onyx flower
left plume
#

typo typo

#

:O

onyx flower
#

we deserve apologems,

JK

dont ban me please

left plume
#

omegalul

craggy barn
#

No, that one are the total you ever earn

#

The shop is the remainng

buoyant hemlock
honest pumice
#

also "sleeping in the job?!"

steady sun
#

Nah, its Langley failing at English. She's such a good teacher she speak it good

inland nebula
#

Both have been reported.

buoyant hemlock
#

oki

steady sun
#

And another person with the ZKK reinforce bug over in #460643534685470730 - Hopefully they'll fix it before they all go on vacation XD

north flume
#

what's wrong with Zuikaku reinforce?

honest pumice
#

says $2 instead of %2

inland nebula
#

No.

honest pumice
#

wait that's shoukaku.

inland nebula
#

If you try to reinforce Zuikaku sometimes she'll just "max out" and not let you level her stats anymore. Even though she hasn't max out yet.

void vine
inland nebula
#

It stops you from leveling it further according to the people in #460643534685470730 . Haven't done it myself. So, can't confirm.

oak fractal
north flume
#

that's a translation bug and it goes to translation albums

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which I can't edit

#

You'd have to wait for Navi for this one

#

I mean I can add it to trello, sure

honest pumice
#

hey restart people are having a "server not open" bug. is there a fix for this or no?

north flume
#

VPN

honest pumice
#

rip

#

that's what i've been suggesting and they say it doesn't work.

north flume
#

No idea then

prisma temple
honest pumice
#

me neither.

prisma temple
#

I donโ€™t think if this is a real bug but when I chat with my friends the pixel emotes are not showing but if I check it in the room tab it is somehow working. Thanks

north flume
#

restart the game

prisma temple
#

Does my problem happen to others as well?

#

Thanks

honest pumice
#

yes it does.

prisma temple
#

So it is a confirmed bug?

honest pumice
#

yes

north flume
#

Not really a bug

honest pumice
#

technically it is but it's easily fixed. warShrug

prisma temple
#

Even though I restart the game it always happens. Thanks for help

north flume
honest pumice
#

they fixed it? or did everyone else get a bugged version? mutsukiStare

north flume
#

Yeah, probably already fixed

inland nebula
#

There was 4.4 MB update. However, why specify the level 10 cap?

north flume
#

First one is from when I got her

burnt sigil
#

I repeat clear cache and redownload data but still the same

north flume
burnt sigil
#

Thx you

inland nebula
#

Ah, so Shoukaku has been fixed, but Zuikaku is still messed up.

north flume
#

Wait

#

I wasn't able to skip event first few times

#

And I remember someone talking about it

#

But then I skipped it

inland nebula
#

There was a 4.4 MB update a few minutes ago. I think they fixed a couple things.

oak fractal
#

@north flume btw that unskipable event story is actually only at that scene without dialogue

#

when they start talking you can skip it

onyx flower
uneven sierra
#

It seems there is a smaller issue with the ingame prices on gem packs maybe its known already the 39.99 gem pack is actually 40.99 while the others are as listed was just skimming through

#

not a big deal but it is a matter of on the box vs actual

honest pumice
#

the devs can't do anything about how google translates the prices for different currency.

uneven sierra
#

thats the thing the rest of them

#

are listed as shown

#

only the 39.99 charges a buck higher

#

its usd

honest pumice
#

ya just checked myself. weird.

uneven sierra
#

prolly should be looked into because we know how some people get

honest pumice
#

again i don't think the devs have any control over this. they'd have to contact google about it.

uneven sierra
#

yea

#

its prolly somewhere along that line

honest pumice
#

and they're all on holiday so warShrug

uneven sierra
#

well just dont buy the 39.99 pack

#

your getting charged a buck more OWARIDA

north flume
uneven sierra
#

i aee

#

still odd

#

the 39 is 40.99

frail apex
north flume
#

restart the game

#

also you may be able to go where it's supposed to spawn

frail apex
#

Ok I'll try that

#

Yup it worked, boss spawned in lower right corner

cold sleet
north flume
#

update your game

cold sleet
#

Uhhhh

north flume
cold sleet
#

GWossuKannaSip sure lol

quiet cliff
#

Shoukaku
DMG taken by $2 when with the same fleet with Shoukaku.

north flume
#

uniYan It was already fixed

cold sleet
#

Woahhhhhh

#

after changing Craven to Eugen

north flume
inland nebula
#

Yeah, Craven breaks the text boxes. A known issue.

cold sleet
#

Okay

static condor
#

anyone have 4000point in event?

north flume
#

what

static condor
#

have 1 people get 4000 point in Sandy Sever

north flume
#

I'm not sure what do you want?

#

If he used cheats - he well be banned eventually

static condor
#

i can't send my picture

north flume
#

Devs have logs

static condor
#

His name is "Dark Wings"

north flume
#

Try to DM your proof to GTRacer#6606

#

It's not like 4k is impossible

#

But if you think he's cheating - that's what you should do

static condor
#

yes

wicked veldt
#

@oak fractal I'm pretty sure "30" is supposed to be "30%," but now I'm looking at the JP one and doubting myself thonk

north flume
#

Btw, about that "can't skip cutscene". I posted it and then removed because I'm not sure how consistent it actually is.

wicked veldt
#

@north flume did they fix the skill description for Zuikaku also I don't have her feelsbad

north flume
#

I don't think her skill was wrong in the first place

wicked veldt
#

I know they fixed $2

north flume
#

It was Shoukaku

wicked veldt
#

According to wiki it's When paired with Shoukaku, increase Air Power by 8%(20%) and take 8% (20%) less damage

#

but that seems to imply an increase in damage taken

north flume
#

No they didn't

#

At least not for Shoukaku

#

(because I don't have Zui either longcryland )

wicked veldt
#

Well Shoukaku's skill actually DOES increase damage taken

#

When paired with Zuikaku, own Air Power increases by 12% (30%). Damage TAKEN increases by 5%.

inland nebula
north flume
#

You should check with someone who has her

inland nebula
#

When paired up Zuikaku takes less damage while Shoukaku takes more. This is a historical reference to how Shoukaku would always end uptaking the brunt of the attacks while Zuikaku remained relatively unharmed.

vivid quarry
#

I canโ€™t receive mission rewards

north flume
#

Is it still like this if you restart?

astral plume
hasty brook
#

x3 Bonus doesn't applied to Hard mode only Normal mode

astral plume
#

In that case, nothing to see here ๐Ÿ˜›

tacit geyser
#

This has happened to me a few times already, and everytime it happens I have to re-download the game. It would say there's a 4.4 MB update, and then the game would be stuck like this forever.

๐Ÿ“Ž Screenshot_2018-09-30-22-31-07-56.png
light adder
wicked veldt
#

Restart

#

@tacit geyser if you're downloading on wifi, switch to 4g or vice versa

weak tartan
#

Not sure if pointed out already, but in current event Hard Mode, if you back out (like completing commission, etc.) you'll be forced to abandon the progress. The level node doesn't say "Engaged" so you'll be restarting the entire level.

wicked veldt
#

@weak tartan first of all, I changed your nickname to follow the server rules. Secondly, are you sure it's not just a visual glitch? I guess I can test it myself when I get there at least laffeyDrink

weak tartan
#

I never Retreated from the mission and you can easily reproduce the bug since C1 is available from the start.

north flume
#

I can't switch to hard mode

#

Because I have a mission active... on a hard mode

#

I'll file report later

weak tartan
#

Ah ok that's what happened to me. I had to back out all the way to the main screen to re-enter and continue progress.

buoyant hemlock
serene folio
raw maple
#

Hey i wanna report some bugs that i experienced today, in exercise when i choose the 2nd opponent from the left it forcing the apps to relogin, and whenever i open myoukou class it makes me force relogin too.

buoyant hemlock
#

erm this error comeback with me again. Now it happen when i retire shipfu, or choosing ship to join tactical classroom. Very uncomfortable with me .-.

๐Ÿ“Ž unknown.png
mint saddle
north flume
#

@raw maple Reinstall the game
@buoyant hemlock You know how to reproduce it, so just... don't
@mint saddle #tech-support

chilly topaz
wintry axle
#

"DMG taken by $2"

north flume
#

Update your game

#

Like cmon, I've woken up 6 hours ago and it was already fixed

wintry axle
#

Did it, sorry I just read about it in a previous post

#

I have restricted internet access at the moment :[

fossil condor
#

well, as long as people are posting here instead of all filing the same error, it's a bit easier to sort through.

north flume
#

that's the funny part - only one person actually reported it using the form

#

And he did it after it was fixed

fossil condor
#

I don't think I can talk, still have a backlog of 80 some things to file sandyCry

buoyant hemlock
frosty gyro
#

report it

buoyant hemlock
#

aight

frosty gyro
final mantle
#

^ this is the case for me and all my friends as well

true nymph
#

Same

frosty gyro
#

well im in the midst of reporting it so renownThumbsUp

#

uploading to imgur takes years for me

final mantle
#

Yeah i reported it the other night myself

#

Glad to see more people doing so though

hollow kraken
final mantle
#

Idk whats wrong with that

#

Shes implying you drink a lot to deal with them

hollow kraken
#

That's not what's she saying though. She saying you have it rough

frosty gyro
#

then wont report it renownThumbsUp

#

with those senpai

brisk widget
frosty gyro
#

those implying theres multiple

#

senpai being a singular word..?

brisk widget
#

My loading stoped here fak

final mantle
#

Senpai isnt singular

#

Its both

frosty gyro
#

it would need an s though wouldnโ€™t it

final mantle
#

No

honest pumice
#

nope

final mantle
#

Japanese is not like English

buoyant hemlock
#

afaik they add a "-tachi" in japanese to talk in plural

north flume
#

English is like English tho

frosty gyro
#

then again this is

#

english

#

an english game

final mantle
#

Senpai is not english

buoyant hemlock
#

"senpai" alone is singular

frosty gyro
#

probably just shouldnt use senpai in it anyways

north flume
#

it should have s

frosty gyro
#

but their excuse is โ€œjapanese ship japanese termsโ€ so

honest pumice
#

"senpais" that just sounds weird.

north flume
#

no it doesn't

frosty gyro
#

I think senpai sounds worse

#

than senpais

final mantle
#

"deer" does not have an s

frosty gyro
#

those senpai
those senpais

final mantle
#

It is both plural and singular

buoyant hemlock
#

"senpais" doesn't exist, i would rather having it removed than reading "senpais"

frosty gyro
#

but senpai isnโ€™t an english word laffeyDrink

north flume
#

senpai doesn't exist either

honest pumice
#

"those senpai" it's implying more then 1. can this stop now?

north flume
#

question isn't "can you understand there's multiple or no"

#

obviously you can, or we wouldn't have this discussion

frosty gyro
#

it just sounds wrong but w/e

honest pumice
#

sigh again with the flying ships. can we call flying ships canon at this point? there's to many instances of this to not be a mistake.

๐Ÿ“Ž unknown.png
frosty gyro
#

that was reported

honest pumice
#

k i'm just gonna call the flying ships cannon from now on :T

barren osprey
#

Just something I noticed and Iโ€™ve checked if anyoneโ€™s reported this and havenโ€™t seen anyone say anything about it but Cygnetโ€™s receive voice line when having the Sea Star on Shore skin has the word beach misspelled as beace

๐Ÿ“Ž image0.png
north flume
#

I feel like it was reported, but maybe wasn't added to the albums yet?

barren osprey
#

Maybe not sure how long itโ€™s been like this I just found it today

buoyant hemlock
#

Yes, it was reported yesterday

barren osprey
#

K thanks for letting me know

abstract rune
#

where is the support team based? I mean the email al.cs@yo-star.com I just wan't to know so I can have a expected response time.

buoyant hemlock
#

They usually connect during weekdays at 8pm PDT, but they will be absent this entire week(check twitter if you want to know why).

abstract rune
#

RIP so I can expect to not recieve the $40 in gems I paid for for a week

#

NOICE

buoyant hemlock
#

Have you already tried to buy them again without confirming the last message so you don't get charged again? If that doesn't work you have to wait that week warShrug

abstract rune
#

yes

buoyant hemlock
#

Well, they did say on the twitter that they will try to respond to payment issues during the break time if i am not wrong.

honest pumice
#

they did but i wouldn't expect a response.

abstract rune
#

yeah guess I am just down 40 till they get back

#

guess I won't make any other payments or they might take another holiday

exotic zodiac
#

I can't log into AZ, it says that the server isn't open

north flume
faint umbra
#

anyone else have the problem where they cant enhance their zuikaku?

buoyant hemlock
faint umbra
#

ahh thanks

halcyon meteor
#

My game is stuck at the loading screen, any way to resolve longcryland longcryland

north flume
exotic zodiac
north flume
#

yea, it's fb being junk

#

no idea how to fix this one

exotic zodiac
#

Sighed

brisk widget
#

Please gift me solution for my peoblem

#

Dude

next fable
#

this never happened before

north flume
#

how did you get it?

#

@brisk widget I have no idea, really. Clear cache, VPN, reinstall. In this order.

#

if nothing helps - I'm sorry warShrug

brisk widget
#

T-T

next fable
#

@north flume guess its just my PC

#

Been up ever since dyed in red event

#

Need some restart

warm prism
#

Can't log in to the game
On IOS

wicked veldt
#

@serene folio your average level needs to be greater than 76 when in fact it is exactly 76.

@honest pumice @frosty gyro @buoyant hemlock @final mantle I'm firmly on the side of senpai can be whatever it wants because it's not english

#

@warm prism try switching from Wifi to mobile data or vice versa, then try using a VPN (or not using a VPN if you are currently using one). Other than that, not sure

frosty gyro
#

cool

#

not english word in an english game

north flume
#

then it should want to go away from here emilesip

buoyant hemlock
#

I just want to say that if it get changed to "senpais", a lot of people are going to get triggered emilesip

fossil condor
#

I'm fine, as long as it's consistent and has decent reason to.

north flume
#

they are going to get triggered by any small thing, so that's fine

#

I just think that if you add non-English word into English translation - it should at least follow it's rules, unless she's specifically partially talks Japanese (she's not, just uses Japanese word which is fine by itself)

#

like how Avrora specifically speaks Russian sometimes

#

but w/e, no reason to start it again

#

~~it's navi's fault anyway for bringing it up emilesip ~~

wicked veldt
#

Basically I'm just saying it's not worth asking them to correct

north flume
#

Oh, I remembered just now. They've fixed "manly aim your guns" loading tip

fossil condor
#

Yes, but most still need some adjustments.

amber hemlock
north flume
#

you can get back by opening event stage from the menu

#

but yeah, report this one

amber hemlock
#

Well shit I wasted oil for nothing. Yeah that works but it's still annoying.

buoyant hemlock
#

The Reppuu from the shop is written as "Reppลซ" while the one in the blueprint is "Reppรผ", personally a prefer 1 millon times the one from the shop, so if it is getting fixed, please keep it as "Reppลซ"

๐Ÿ“Ž unknown.png
nocturne patio
#

it doesn't fit with the rest of the romanization anyways, we've dropped accented vowels for uu/ou/etc in the japanese names

#

like we have houshou over hลshล

north flume
#

don't we have both?

buoyant hemlock
north flume
#

but main name is without it, so yeah

#

it shouldn't be there at all

#

(and I'm pretty sure umlaut one is just wrong, and not a matter of preference)

buoyant hemlock
#

Yes, i have never seen reppuu written like that anywhere, but since i am not 100% sure how english pronunciation works i can't tell if it is bad written or not.

north flume
#

I don't think umlaut is even used in English or Japanese

buoyant hemlock
#

It is not, no

#

Unless it's on a loan word, but that is not the case

mint furnace
thorn pawn
honest pumice
thorn pawn
#

hah?seriously?

honest pumice
#

ya and we don't know what causes the bug either. and what's worse the staff are away on holiday for the week.

north flume
#

I like events and stuff, but they really need to focus on those connection issues first

#

Like, really focus

#

This and login problems, crashes

#

Basically everything that obstructs people from playing

honest pumice
#

ya cause what's the point of the event if a good hand full of people can't even play it. people with the "server not open" bug really have to grind to get the stuff they want when the bug gets fixed (hopefully right when the staff return) or they'd have to extend the event by a few days.

remote sundial
#

Uhhh I was 2 weeks into my login streak but I logged in today and the tile was at day 1?

oak fractal
#

bcs new month?

inland nebula
#

It's a monthly log in reward. So, it resets every month,.

#

Log in everyday for an entire month to get everything. You miss a day, or start too late, you miss awards.

remote sundial
#

Ahhh okay

frigid bear
inland nebula
#

Have you tried restarting?

frigid bear
#

yes

hallow oasis
inland nebula
#

It has been reported.

honest pumice
hallow oasis
#

Oh alright.

crude fern
inland nebula
#

Whistles Corrupted files out the wazoo.

honest pumice
#

oof corrupted files. clear your cache but if that doesn't work you'll have to reinstall. make sure your account is bound to a twitter before you reinstall.

inland nebula
#

Also, reinstall using a stable Wi-Fi connection, not mobile data. Mobile tends to corrupt files a lot.

honest pumice
#

ya. also if your able to use a vpn.

crude fern
#

I use VPN but stuck on the loading screen

inland nebula
#

Then don't use the VPN.

honest pumice
#

vpn has nothing to do with it. his files are fucked. did you reinstall with wifi?

torpid saffron
#

after 3-starring b1 one of the lines at the start of nowaki and zuikaku's conversation, nowaki accidentaly says "Sactuary" instead of "Sanctuary"

crude fern
#

Yeah I do.

honest pumice
#

@torpid saffron do you have a screen shot?

torpid saffron
#

hmm hold on

honest pumice
#

k report it.

#

!bugreport

dusty beaconBOT
vapid grotto
#

I can't open my formation, just loading in my screen

#

Nothing wrong with my connection, i have try from mobile connection and wifi, still just loading

#

(avrora server & SEA)

honest pumice
#

clear cache

wary schooner
honest pumice
#

!bugreport

dusty beaconBOT
vapid grotto
#

done. no difference

#

still cant open my formation

wary schooner
#

Im too lazy to fill same first form everytimes

honest pumice
#

can you open other menus?

vapid grotto
#

yup i can

#

just the formation

#

i cant

honest pumice
#

k probably a corrupted file. gonna have to reinstall sadly. make sure your account is bound to twitter or fb. also download with wifi to avoid corrupted files.

vapid grotto
#

welp

#

ill try it

#

Thanks for the feedback

honest pumice
#

np

vapid grotto
honest pumice
#

k i reported it. laffeyDrink

torpid saffron
wicked veldt
#

Pretty sure it's been reported already

inland nebula
#

Yep, one of the firsts.

trim steeple
fallen vortex
# 
there's a limit to the number of items that can grant additional comfort for each furniture category, after which only the highest N items count. This limit can be increased by expanding the space
gritty merlin
#

just experienced bug with rank score gain at 10k+ rank

#

apparently you gain less score even if you fight higher ranked

#

somehow it became minus instead

sour tiger
gritty merlin
sour tiger
#

thanks for the info @gritty merlin

solemn palm
#

hallo hab mir gerade 300 diamanten gekauft รผber paypal bezahlt aber keine gutgeschrieben bekommen

frosty gyro
#

@solemn palm buddy this is ENGLISH

#

but I assume u boought 300 gems and got nothing, and translate is backing me up on this

#

please contact a german/english speaking friend or use google translate to write a letter

#

?techsupporten

dusty beaconBOT
#

If you experience a specific technical issue, such as a bug not encountered by others; an issue with a purchase, or a loss of items, please email al.cs@yo-star.com, al.cs2@yo-star.com, or al.cs3@yo-star.com with your device model, operating system, user id, user name, and issue. You may alternatively DM AKI#9672 on Discord about your issue (Yostar staff from the Official EN Server) but please do not do both.

nova basin
north flume
#

But I told you that it's known

nova basin
#

Umm lol? Heyโ€ฆ at least they know even more

frosty gyro
#

no point in sending whats already known

north flume
#

the more they see the same error - the better fixed translation will be

buoyant hemlock
#

of course note laffeyDrink

shell marsh
#

Recorded equipment loadout is not shared between multiple devices

#

please make it shareable teriUuuuu

north flume
#

And I'm pretty sure it was suggested, but you'd have to check for yourself

fossil condor
#

something that's partially a known bug, partially my own impression, but every number in skill descriptions gets highlighted, which is why z23's ex barrage has her name partially highlighted. But when initially playing the game, I had the impression that highlighted numbers meant they would change as the skills leveled up, which isn't the case. barring z23 who probably needs specific fixing, should all numbers be highlighted, or do people not pay that much attention to them?

north flume
#

I think only the ones that actually change with levels should be like that

fossil condor
#

that's what I thought too. there are few duration based ones that stay the same, but since they use numbers they're highlighted.

north flume
#

or do people not pay that much attention to them?
It's not that big of deal, so that's probably not an error or a bug, but it'll help communicate better how skills work, what changes and what player should expect from upgrading it

#

so more of a feedback, then bug, I'd guess?

fossil condor
#

probably, was thinking the z23 thing as an oversight, but would be better in feedback, ya.

north flume
#

because it is "test" later

#

should I report it or it already was?

fossil condor
#

it was

north flume
#

ok

fossil condor
#

let me check if it was actually filed, though.

#

yes, it was, all is fine and good.

north flume
#

nice

dim egret
#

clicking on the statue in dorm

buoyant hemlock
honest pumice
#

restart?

buoyant hemlock
#

me or the other guy? laffeyDrink

honest pumice
#

lol i mean restart to see if it fixes it. :P

buoyant hemlock
#

No, it doesn't fix in both my phone and emulator warShrug

honest pumice
#

k

#

!bugreport

dusty beaconBOT
solemn berry
#

Not sure if reported before, but my Hood's skill stopped loading after using it. Restarted battle and it fixed it, but it just stopped reloading entirely. ๐Ÿค”

#

I have video proof as well.

vocal juniper
#

I think its name is D4Y Suisei ,not Comet.

north flume
#

It is

#

Known error

buoyant hemlock
#

I got a problem, I can't change my fleet for the event hard mode, it says i am in a battle even tho i am not. don't know if it's an known error. at least didn't see it in known issues

oak fractal
#

are you trying to switch ship from 2 fleet to 1 ?

buoyant hemlock
#

Trying to remove ships

#

I can enter Hard mode with no problem and retreat but as soon I want to remove ships from a fleet " Akagi is engaged in battle "

oak fractal
#

are you clicking clear or just recalling one ship?

buoyant hemlock
#

Oh, recalling help. I didn't even notice that button before you mentioned it

oak fractal
silent timber
#

akashi doesnt give out hearts when i tap her in the shop anymore.

inland nebula
#

That means you've maxed out her Affection. Congratulations.

silent timber
#

does that mean i cant get more gifts from her?

inland nebula
#

Her last gift is always 5 Gold Crates. If you've gotten them, you're done.

silent timber
#

damn.

onyx flower
inland nebula
#

Restart your game.

north flume
#

or go where it should spawn

onyx flower
#

okay, lemme try, hold a second~

#

worked, thanks mate

clear cloak
inland nebula
#

That, is log mode.

clear cloak
#

Log mode?

inland nebula
#

You have to pinch the screen in just the right way to make it happen. People have done it on accident before. Just tap the hide button in the top left.

clear cloak
#

I didn't do anything

#

I didn't do anything

north flume
#

if doesn't matter, just close it

clear cloak
#

I was navigating my ship normally while running stage,one finger use on it and then it lag a bit and that appears out of nowhere after the lag

#

That's actually the third time I saw it today while not doing anything

hard lichen
#

Ummmm what?

north flume
torpid saffron
#

my emas display incorrectly

#

it says 2.5k on the map but on the exchange shop its 0 (since i bought the a7m)

hasty brook
#

that's total Emas that you've earned through the gameplay.

#

you need to see the difference in each word the one is Total and other is Owned

gritty trellis
#

But in the shop page he hasnt buy anything yet?

#

Or is it refreshing?

hasty brook
#

No.

#

he has bought A7M which is 2500 Emas

torpid saffron
#

oH

#

okay then thanks

gritty trellis
#

Oh yeah, doesnt notice the cola appear there

radiant forge
tulip elk
#

Any solution?

honest pumice
naive fox
honest pumice
#

!bugreport

dusty beaconBOT
stiff lichen
#

i totaally misunderstood the exchange/retire system and accidently bought a book instead of selling it like I thought it was going to be. is there anyway i can ask for a refund? it took 30 medals for me and it made me short in getting Takao

wicked veldt
#

@stiff lichen Nope, sorry. Lesson learned I guess

#

@naive fox Good catch, didn't even notice the "the" when I married her animblobsweats

stiff lichen
#

damn

#

thx anyway

tardy nexus
#

i canโ€™t play ๐Ÿ˜ญ

honest pumice
#

restart game

tardy nexus
#

i already did

void crystal
noble ledge
void crystal
turbid iris
#

I don't know if I should post this here (I don't even know if it's a bug), but why do I have a x2 bonus on my gems recharge, I already used the first gems recharge bonus ๐Ÿค”

๐Ÿ“Ž Screenshot.png
fossil condor
#

you should have one for every purchase increment, so you get 2x for each time you buy a quantity for the 1st time, IIRC? I assume you used the trade license for first gems.

honest pumice
#

and no it's not a bug.

turbid iris
#

ok, thanks, just wanted to make sure I don't abuse any bug, I really don't want to get banned X)

tardy nexus
#

still hv the same problem

steel patio
north flume
#

It's Comet

steel patio
#

What? Omg

frosty gyro
#

yeah its inconsistent

crude fern
#

Why My azur lane Like this

#

?

honest pumice
#

clear cache.

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if that doesn't work reinstall. make sure your account is bound to a twitter or fb.

radiant forge
buoyant hemlock
#

someone reported that yesterday but idk if it was added to the album/used the google form laffeyDrink

frosty gyro
#

@radiant forge been reported

radiant forge
#

Ah

north flume
#

they reported it, yes

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via the form that is

radiant forge
#

Berserker if that's your name on Avrora I vsed you earlier

wicked veldt
#

I added that to the imgur album for interface errors also

warped oak
#

Sorry excuse me, mine lag when open guild room, and keep lag when I got out. The problem is the new pixel emoticon inside, maybe.., while I use that in general chat there is no problem..
Is there anyway to fix it? While its not big problem, it is quite annoying.
Thankyou. sirenTentacles

honest pumice
#

did it always lag when you entered the guild room? or is this new?

merry lagoon
#

Anyone notice that sometimes opening multiple tech boxes gives less gear than expected? E.g. open 5 boxes and only get 4 gear pieces

honest pumice
#

not a bug. you're getting multiples.

merry lagoon
#

Ah I see, didnt know thats possible.

acoustic oar
#

zuikaku aviation exp is always 0/1

#

and its impossible to enhance

north flume
#

known

honest pumice
buoyant hemlock
#

The Marianas really took a toll on her airpower

honest pumice
north flume
honest pumice
#

nvm then.

sour sluice
#

Regarding the dialogue: I've noticed that most, if not all, instances referring to aircraft call them "carriers" or "aircraft carriers", which is of course not correct. They're just aircraft.

#

I kind of brushed it off but noticed that this is a pretty consistent error

#

One sec while I get a screen cap of what prompted me to make this post

honest pumice
#

they're also referred to as carriers irl.

sour sluice
#

Carrier based aircraft maybe but please give me a reference

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I have never seen a naval aircraft referred to as an aircraft carrier. The aircraft carrier is a ship

honest pumice
sour sluice
#

Yes those are ships

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I'm talking about the planes

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hang on

#

this might take a second. the RAM is being taxed

honest pumice
#

i don't see what the big issue is. carriers is just a shortened name for them.

sour sluice
#

We're talking about the difference between ships and planes

honest pumice
#

oh that XD

sour sluice
#

Ships do not fly and operate at sea level

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This kind of error is recurring

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We're talking about PLANES

honest pumice
#

ya flying aircraft carriers are canon for me emilesip this is known about.

sour sluice
#

(REEEEE)

#

Sorry I'm just frustrated that you didn't understand what I was getting at

honest pumice
#

sorry i thought you were talking about the ships. (don't worry i can read good)

sour sluice
#

The carriers show up in other dialogue in this event and in the Lantern event. Likely in others

hasty brook
#

this case has been brought up by someone before you, It was a wrong translation.

honest pumice
#

ya so far i've seen 3 instances of this so i've accepted it as canon. emilesip

sour sluice
#

Sorry, I've just seen it happen so many times, I wonder if it was ever addressed

honest pumice
#

i doubt it. on the first read through i thought it was normal so XD

sour sluice
#

Oh well. I've made my report (though it's redundant) so I'll let you get back to whatever you were doing. Thanks

wary anchor
#

and the problem is in the third pic

hasty brook
#

that's total Emas that you've earned through the gameplay.
you need to see the difference in each word the one is Total and other is Owned

wary anchor
#

ahh ok i though it was a bug

#

i did't see it on#known issues and feedback

north flume
#

it's not an issue

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so it's not there

wary anchor
#

ok thx back to farming

north flume
#

I mean I can add it

#

As people are reporting it a few times already

raw frost
#

IDK if this is a bug, but every now and then, when I hold the battleship "button" to aim, it will also trigger the "stick" and send my team heading right at full speed with no ability to move them back until I let go of the battleship "button"

exotic gust
#

Is this also the place to report this?

#

I'm just gonna ask if the sentence alignment is considered a bug.

frosty gyro
#

been reported

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and yes this is the place

inland knot
#

Has this been encountered yet?

north flume
#

restart the game

inland knot
#

Thanks Restart

wintry merlin
#

Rule no1 of troubleshooting: have you tried turning it off and back on?

onyx beacon
#

i want to ask why do my game keep crashing once in awhile

#

also i cannot bind the account to FB, when i press continue it just link me to a blank page