bug-reports

[warm cave]

jesus fuck, that's shit UI design

[fossil condor]

Skin gear boxes auto open, so you get the skin straight away

[warm cave]

I was looking for a skin tab at the bottom

[north flume]

skins are part of the gear

[warm cave]

it's still shit UI design to put a button like that with the sort buttons

[buoyant hemlock]

@warm cave if you want to provide criticism keep it civil

[fossil condor]

Think I might have been misrembering, think all of the emblems are outdated and vice and rear just stayed the same. Would be nice to see them updated though.

[warm cave]

@buoyant hemlock that was civil, I wasn't insulting anyone, just calling out crap design for being crap

[hasty brook]

yes but your word is not

[buoyant hemlock]

you could've provided a solution instead of just bashing it

also for that button #game-feedback

[warm cave]

I did provide a solution: I was looking for a skin tab at the bottom

[silent timber]

Not sure if this is a bug or working as intention. Couldnt do this before the recent update.

[north flume]

what is? split screen?

[silent timber]

Yea

[north flume]

I don't think it is

[silent timber]

On samsung galaxy s6

[north flume]

why would it be?

[wicked veldt]

Seems like a feature to me lol

[silent timber]

Yea im down if its a feature

Just reporting if its not meant to be

[fossil condor]

It's been a thing since obt for me

[covert laurel]

after downloading proxy version, somevoice are missing. like hiryuu

[fossil condor]

Might have updated to support more phones, though

There's new voiceapck to dl

[covert laurel]

i have downloaded audio files

[fossil condor]

Hmm, might need to report then

[spice vapor]

About the error to buy gems (That element is not to sell) . I sent the mail to AL support days ago and no response...

[north flume]

I don't think anyone here can help with that. If you'll see @ AzurLane Official online - feel free to ping them and ask

Sorry

[spice vapor]

a mod said me to mail them for that lol

[north flume]

Yeah, that's the intended way

[spice vapor]

I'll wait then until someone is online

[grave hornet]

Are it is bug?

[wicked veldt]

@spice vapor @proper ridge is online now I think

@grave hornet #known-bugs please

[buoyant hemlock]

About the L2D issues, did y'all update your L2D data? I did before checking on my starters and they're fine.

[north flume]

I didn't at first

But did now and it still the same

I'll try to restart just in case

[wicked veldt]

I also didn't encounter any issues with L2D

[fallen swallow]

Stuck on checking for updates

Fix : restarting your phone

[north flume]

still the same

[buoyant hemlock]

Is ping hai's summer skin supposed to have voiced lines?

[north flume]

I don't have her voice either

[wicked veldt]

It might not have voice lines

Idk

[silent timber]

i just realised most of the ships dont have a voice line anymore

[wicked veldt]

@silent timber Did you download the additional voice data from settings after maintenance

[silent timber]

yea

no voice line before and after downloading

cant hear portland babbling about her sister anymore

[wicked veldt]

Do you have other sound?

[silent timber]

other than laffy no

[wicked veldt]

I can confirm on iOS that Indy and Portland work

[silent timber]

im scrolling through all the ships now

[wicked veldt]

er, portland and cleveland

[silent timber]

ill list them as i go that are missing

[wicked veldt]

Did you try restarting the game too?

[silent timber]

shouhou,portland,ranger,indianapolis,yorktown,repulse,suffolk,northampton, and galatea

lemme restart

its back

[wicked veldt]

[silent timber]

[eternal flare]

who is raging? Lol

thats not a bug its Stupidity for having heavy Oil Eaters in fleet kek kek kek

[north flume]

[eternal flare]

if your low on fuel its not a bug but stupidity for having boats that consume more then 8 fuel each

[north flume]

That's... not the point

If you can't press the button - it's a bug

[silent timber]

^

[eternal flare]

that must be a imulator problem

[silent timber]

maybe thats a desync?

[eternal flare]

never play mobile games on imulator kids as it fuck up your game

[silent timber]

i dont see emu being the problem

[dense canopy]

whats an imulator?

[north flume]

Again, that's not the point

If button doesn't work - it's a bug, regardless of platform.

Or oil usage

Or whatever

[dense canopy]

(i am being sarcastic about my last message, im well aware what an emulator is)

[buoyant hemlock]

In that 3 star small-fleet node(world 6-3), 3 seconds after those 3 spawn(after shoukaku), they gather together extremely fast and never separate again as if they were magnetized or something.

[errant thunder]

I don't know if this bug was supposed to be fixed in this patch, but I'm still missing the Collection Furniture I'm supposed to have. Specifically the Forgtten Memory one

[silent timber]

@errant thunder what does the thing on the right say

[sullen moat]

The pearl is a item you equip, I believe

It's not furniture

[errant thunder]

i'm talking about the anchor

[sullen moat]

You mean the anchor?

[north flume]

My guess is that they've fixed why those are disappearing, but didn't make them re-appear again. Or something.

[north flume]

We need to wait, but I would've reported it just in case.

[quasi pendant]

Is “event summary list” supposed to show me something? Bc I click on the banner and it redirects me to nothing

[north flume]

No

Not yet at least

This is the page for level rewards and, when we'll have them - event details

And login rewards of course

[errant thunder]

Yeah, it's not floor decor or anything, it's clasified as Collection furniture. I remember placing it in my dorm when i first got it, but it disappeared from my dorm when I logged back in. Hasn't reappeared since.

[latent relic]

There is no events currently going on, I assume they put that in to get ready for the Atago event coming in the next coming weeks

[copper ledge]

I am Not able to Login with my twitter

[wicked veldt]

You might not have bound it correctly. At any rate, you will probably need to contact customer support

?techsupportne

?techsupporten

[dusty beacon]

If you experience a specific technical issue, such as a bug not encountered by others; an issue with a purchase, or a loss of items, please email [e-mail], [e-mail], or [e-mail] with your device model, operating system, user id, user name, and issue.

[brave acorn]

What should i do ?

Already close the apps and reboot the phone

[brave acorn]

Thanks for help @north flume andd RIP for mee

[north flume]

Don't forget to bind the game

If you're able to

[reef torrent]

still missing both forgotten memory and beaver forever furnitures from dorm

[slender lagoon]

my friend keeps getting a black screen the 3 signs when launching

he agreed that the game can access everything it needs

got it over qooapp

but the game just stays black after the 3 signs are shown

[rigid spoke]

So, after downloading the new patch after the maintenance the game never left the initial loading screen. I tried multiple times and restarted my phone. Since I had my account linked I then deleted and reinstalled the game again and now it won't leave the initial black screen before the loading screen.

[north flume]

try contacting tech support I guess

?techsupporten

[dusty beacon]

If you experience a specific technical issue, such as a bug not encountered by others; an issue with a purchase, or a loss of items, please email [e-mail], [e-mail], or [e-mail] with your device model, operating system, user id, user name, and issue.

[buoyant hemlock]

Have you tried downloading the one at #server-news ?

[rigid spoke]

No, I'll try that then. Thanks!

[errant cipher]

I'm getting error 65535

Anyone knows whats going on?

[north flume]

Can you post a screenshot?

And is there any text besides the code?

And when do you get it?

[errant cipher]

Can't at he moment.

There was olny text saying unknown error and code

At the logis screen

*login

[rain kestrel]

Ark Royal’s sprite is bugging out for me, this applies to her battle cut-in as well

[north flume]

10

yes, it's known

[rain kestrel]

Cool, thank you

[brave acorn]

Well i can't login my Facebook bind after re install, its time to contact tech support

[rigid spoke]

I was in the middle of redownloading it again when I posted my issue and now it seems to work. I guess that's how it goes.

[fast oracle]

https://cdn.discordapp.com/attachments/457751513339527180/484758854127583234/unknown.png

"Commader" should be "Commander"

[hidden warren]

My waifu is broken

[north flume]

11

yes, she is

it's known

[buoyant hemlock]

wow, you are actually counting them

[north flume]

I think I missed 9th somewhere, but I'm sure it exists

[eternal flare]

i heard of breaking girls in the game but that takes the 🍰 @hidden warren

[hidden warren]

I dont remember retiring her for disassembly at all

[north flume]

She's just broken for everyone

[hasty brook]

Ark is not feeling so good for now.

[daring rune]

Whenever I want to change gear/checking shop, etc. I got a lot of loading and then forced to back to log in screen and then got notice "server maintenance".

[north flume]

was it now?

Most likely it's just your connection being... not really good

[iron scroll]

Some of the (limited) furniture that you can buy do not seem to give you happiness.
In the store it will show up as giving you +1 happiness (I only noticed this with the limited furniture that only increases happiness by 1).
Clicking on the actual item will show that it will not increase any happiness and then actually buying it does not increase your happiness either

[north flume]

You're sure you're not just capped?

[iron scroll]

I am not sure

Is there a cap?

[north flume]

There's a limit which you increase by buying dorm extensions

[iron scroll]

When I noticed that the +1 furniture didnt increase my happiness I switched over to others

And they still did

My happiness is currently at 106

[north flume]

If you press on the dotted line outside

You can buy it

first one is 100 dorm coins I believe

[iron scroll]

Ay, I have bought the first upgrade alraedy

I don't think that I've read anywhere that there's a cap on happiness tho

[queen niche]

Anyone that got Ning Hai's summer costume have voice lines? Her regular lines have voices but when use summer voice lines she isn't voiced.

[north flume]

No, she isn't voiced

[iron scroll]

Aha

Thanks

[north flume]

[iron scroll]

[torn beacon]

A friend who's not on the discord just sent this my way

Ark REALLY needs that inspection...

[north flume]

12

It's known

[torn beacon]

oh thankies! ❤

[wicked veldt]

@fast oracle Don't forget to submit that via the form as well
@iron scroll Not a bug, the comfort is increased only by the best X furniture of each category.

[iron scroll]

yeah found out in the end

[fast oracle]

done

[lusty solar]

not sure if a bug but im unable to buy gems today

code 1109

[north flume]

contact tech support

?techsupporten

[dusty beacon]

If you experience a specific technical issue, such as a bug not encountered by others; an issue with a purchase, or a loss of items, please email [e-mail], [e-mail], or [e-mail] with your device model, operating system, user id, user name, and issue.

[hasty dove]

Oh this is gonna be a reoccurring issue for me isn't it

[north flume]

You need to reinstall the game iirc

[viral warren]

Every time I'm in school this happens but at home it's fine

[north flume]

try apk in #server-news

[sterile falcon]

Once is enough I think?

[wicked veldt]

The apk is also in #known-bugs pinned

[viral warren]

I'm on iOS

[wicked veldt]

you'll have to wait for iOS update

[sterile falcon]

Also space between bomber and efficiency

[viral warren]

Okay thank you

[hasty dove]

And reinstalling doesn't work

[north flume]

I remember someone fixing it somehow

It was @solemn beacon , but not sure how he actually fixed it

[dark pebble]

umm i don't believe ships should look like this right?

[north flume]

13

They shouldn't

It's known

[tiny brook]

people dont read xD

[mint ocean]

ADMIRAL, I DONT FEEL SO GOOD

[wicked veldt]

[frosty gyro]

lmfao

[solemn beacon]

I had a different error

[tulip valve]

Text for Karlsruhe "Enhancing Complete" missing.
Already restarted the game in case if it's just my error and it's still missing

[solemn beacon]

THAT error is addressed in Announcements

[north flume]

Didn't you had hash problem?

[solemn beacon]

That isn't a hash check issue

That's version issue

[solemn beacon]

Which is addressed in Announcements

Oh

The one above it

[north flume]

Yeah

[robust drum]

Has anybody else bought the new gear boxes from the store only to not have them show up in your storage?

[solemn beacon]

I reinstalled the game, got the apk, reinstalled THAT, then got to updare

update*

[solemn beacon]

Did you click the gear button

[tulip valve]

Ah i see, I'm searching for "Karlsruhe" in bug report and known issues in case someone already posted it but no result.
So I posted it here.

[solemn beacon]

No not yours

[robust drum]

Yeah still not showing up

Bought one crate earlier today but recall actually opening it

This second one never landed in my storage to open

[tulip valve]

Cheers!

[robust drum]

Yeah still not seeing it. Trying a reboot to see if that fixes things...

Yeah. Not showing up.

Are we still using the CBT form to submit bugs? Or just here?

[buoyant hemlock]

Aren't those boxes supposed to open on their own as soon as you buy them?

[robust drum]

If so, it didn’t

[buoyant hemlock]

Well, i just bought one to test and it did

[robust drum]

I have a single skin from a box I opened earlier today

And that’s it

[north flume]

Yes, same form

[robust drum]

Oh wait

Nvm might’ve figured it out

Yeah I did a dumb nvm

[hasty dove]

Right gonna send a report once I get home

[buoyant hemlock]

Explain yourself, i want to know

[somber laurel]

I just bought the gear skin box

Can't see in storage

[north flume]

!!!!!!!!!!!!!!!!!!!

[somber laurel]

Ok I see it now

[stable light]

Not sure if this was reported yet

[north flume]

I'm sure it was

I remember discussion about that and ranks as a whole

[wicked veldt]

@stable light So they fixed the rank text but they don't have new emblems yet

yeah... that's it

[woven bough]

Is this being worked on?

[vast tusk]

found missingno lol

[north flume]

14

it's known

you're not even the first one to make this joke, huh

[sullen moat]

To be fair, the fact that 14 people took the time to report something like that is a pretty good indicator of the community

[north flume]

That's 14 people who ignored

I wouldn't even count anything if not for this https://media.discordapp.net/attachments/83570105258086400/484700274720636930/unknown.png?width=380&height=657

[sullen moat]

I'd rather have 14 dupes than none but yes, you're right

[north flume]

You don't even need to follow #known-bugs or know everything that's there. It's third picture from the bottom.

Just open it for few seconds

[sullen moat]

Something to be said for expecting too much from people, but I totally agree with you

[north flume]

Yeah, I'm not mad or anything. Not even annoyed.

I find it really funny tbh

That's what counting is for

[sullen moat]

More reports about Yorktown than san diego SR rolls

[red arrow]

Hey, seems like the beheadings have returned in daily again.

[fleet slate]

Is this a bug?

[north flume]

Probably corrupted files.

[fleet slate]

Oh

Do i have to reinstall?

[strange gorge]

Any news of Ark Royale problem?

[north flume]

Most likely

[fleet slate]

Oof

[north flume]

Don't forget to bind

@strange gorge

[strange gorge]

thanks @north flume

[north flume]

[fleet slate]

Turns out it was just a visual glitch

[north flume]

Nice!

[potent mica]

Couldn't find this in #known-bugs but I'm still unable to play Azur Lane due to being stuck on this without the menu UI appearing to start the game. Reinstalled several times already.

[north flume]

Are you on android?

[potent mica]

Yes

[north flume]

Can you try APK that's in the #server-news

I'm not saying it will help, but it might

[potent mica]

I'll try it out

Just downloaded

[buoyant hemlock]

why does my ark royale look like a unfinished puzzle

[north flume]

[frosty gyro]

[thorny mango]

Hello, I have a issue to report :'D

[north flume]

is it Ark Royale?

[thorny mango]

wow, that was fast

[north flume]

I wonder

[frosty gyro]

time wasting..

[thorny mango]

well, problems flies fast

[north flume]

We have like 15 reports about her

Just in this chat

I'm not even sure about #460643534685470730

[thorny mango]

in general no one pays attention i guess

[buoyant hemlock]

even in #trophy-room you see some of them

[potent mica]

Still having the same problem as before even with the apk. I get to about 25% of Loading Game... then it switches to the screenshot I posted before and stays like that indefinitely.

[thorny mango]

well, hope the fix it soon :D have a good day :)

[north flume]

No idea then. You might need to contact tech support then

?techsupporten

[thorny mango]

they* xD

[dusty beacon]

If you experience a specific technical issue, such as a bug not encountered by others; an issue with a purchase, or a loss of items, please email [e-mail], [e-mail], or [e-mail] with your device model, operating system, user id, user name, and issue.

[north flume]

they know and will, don't worry

[potent mica]

Sent an email to them, hopefully I'll be able to play in the next couple of days

Thanks

[north flume]

I hope it will be solved soon

[verbal steppe]

this is happening to my dorm since update and when i scroll on my ship list they all just vanish

[frosty gyro]

already reported @buoyant hemlock

[north flume]

15

[buoyant hemlock]

ok

[north flume]

(I'm going to count for one day, curious how many it'll be in the end)

[frosty gyro]

I say 25

or 20 actually

[north flume]

I think 20

[frosty gyro]

I still have 9 hours in the day

[north flume]

I'm counting from the first one, so 13 more hours.

[frosty gyro]

ah

[wicked veldt]

@potent mica Don't forget to report the issue with the bug report form too (Also @north flume since you're pretty on top of this channel don't forget to remind people also. You can summon the form with !bugreport)

[uncut lynx]

Don't know if this is an actual bug or just a visual bug on my end

note: 6-3

[north flume]

16

Yeah, it's known

[frosty gyro]

woo 16

a little scroll up and its right there again too...

[haughty osprey]

Ark Royal thicc

[north flume]

That's one word to describe this I guess

[placid fulcrum]

Hey, I heard this is the Ark Royal Appreciation Station channel?

[north flume]

#461381136661217283

[rustic thorn]

-- i had the full map clear, ecpt the boss ship and one other

i exited to do commincations and its all gone?

when i tried to enter back

[slate geyser]

Ark broken lmao

[north flume]

We'll try to fix it as soon as possible

17

[slate geyser]

[north flume]

[placid fulcrum]

Just make your avatar a broken Ark Royal at this point, imo

[frosty gyro]

17

[slate geyser]

Make this an emote. Broken ark lol

[north flume]

And change the name to "Restart the Game"

[rustic thorn]

did you see mine? was for 6-4, im shocked it reset my progress after clearing the map -.- (cept 2 ships)

[frosty gyro]

@rustic thorn you mean the ships are gone? why is it that there are ships on the map

[rustic thorn]

no

it took away my progress

after i was deep in the map

[north flume]

report it then

What can we do about that?

[rustic thorn]

?

im confused

what you want me to do

this is for bug reports?

[north flume]

and you report bugs

via the bug reporting form

[frosty gyro]

yeah

[north flume]

!bugreport

[dusty beacon]

please use this form to report bugs and translation errors/typos! Be sure to check #known-bugs to make sure you're not reporting something that is already known! https://goo.gl/forms/YVtYNnG7PWsYEuSn2

[rustic thorn]

???????????? this is bug reports secon?

[frosty gyro]

hopefully people havent been dumping reports here and not actually reporting them...

[north flume]

I'm sure half of them were

[frosty gyro]

you have to actually report the bug through the form

[rustic thorn]

????????????????/////

[frosty gyro]

this is just to bring awareness and check if its really a bug n what not

[north flume]

This channel only for discussing bugs

We're not keeping track of them

You need to actually report it

!bugreport

[dusty beacon]

please use this form to report bugs and translation errors/typos! Be sure to check #known-bugs to make sure you're not reporting something that is already known! https://goo.gl/forms/YVtYNnG7PWsYEuSn2

[wary anchor]

After chap 3 i didn't have any monolounge about the main story or memories
Currently in chap 5
IGN:KOD FORD

[rustic thorn]

first time i heard of this, i hope stuff i got reported in the past someone forwarded , and im not sure but isnt that name against their rules here?

[north flume]

There is no story past chapter 3

[frosty gyro]

^

[wary anchor]

Sorry i thought there are @north flume

[north flume]

Yeah, I get it, it's ok

We'll fix it asap

18

[hasty brook]

Ark: Commander, I don't feel so good

[frosty gyro]

maybe 25? you goin 25, restart?

[north flume]

Yeah, I thought it would die down a little

But now I don't think so

It may even go to 30

But I'm going to sleep in like an hour anyway

[frosty gyro]

im going to be up for like 11 hours

[prime swan]

@hasty brook I thought the same thing

[rustic thorn]

Here I think I figured out what was causing my problem, I hit “ cancel” on instct to get out of the menu and it canceled my run. Is this a translation error? I’m staring at this wondering.. what do I hit now? I think I hit another mission due to mis tapping then this came up

i actually canceled another run by mistake trying to figure this out...

[north flume]

It is a mistranslation, yes

It should ask you "You are exploring stage. Do you want to get back to it?"

If it's not in any of the albums - report it

[shadow jasper]

Is the Suisei suposed to be called "comet" in the english version?

[north flume]

Yes

[shadow jasper]

for me should be D4Y Suisei

since it's the name

I know the kanji means comet

[frosty gyro]

it was comet

now its suisei

[shadow jasper]

not for me

[frosty gyro]

oh

[shadow jasper]

yeah, thats why I am asking

all others planes are left in japanese

like tenzan

[north flume]

translation has a lot of weird things like that

[shadow jasper]

yeah, saw some weird inconsistences too

[north flume]

I think there was one team who did it, and now it's different

[shadow jasper]

like those production ships

[north flume]

so it may take time to clean everything

[shadow jasper]

yuugumo was displayed as yugumo

and all others ships are with the vowels

hiryuu too

[north flume]

I'm sure a lot of those were reported already

I remember someone going through each and every profile

for mistakes like these

[dusty grotto]

The game restarted everytime i open guild shop

[wicked veldt]

@rustic thorn @north flume it makes sense because it's saying "please choose to continue" so "go" would be "continue" and "cancel" would be "cancel the sortie." I guess it could be phrased better but I don't think it's a mistranslation per se

[north flume]

this is "or" question tho.

[rustic thorn]

i had 2 cancel runs due to it, "cancel" and "go" makes no sense

[north flume]

"cancel" and "go" aren't answers to "continue or retreat"

[rustic thorn]

yes

also the LEFT option should be going back to the run in progress

i think it doing it backwards is also part of the mistranslation

guess ill delete mine too since it wont make sense, oh well

[stoic umbra]

Can't log in with my wifi but worked fine before the udpate

[north flume]

download APK in #server-news

if you're on iOS - use VPN if you can

[thick vessel]

I'm not sure if this is a bug. But I just got a push notification for a mission that still had 10-20 seconds left. I'm not bothered by it at all, but wanted to notify.

[thick vessel]

👌

[north flume]

[wicked veldt]

[naive leaf]

when u dont get enough DD love

[north flume]

IS THAT 19!?

It's known

[naive leaf]

ok lol

My friend sent it to me, he doesn't use discord

I'll let him know his ark royal is not going to die

[north flume]

She'll be ok soon

👌

[long timber]

Is it a bug where you clear dorm, and instantly get Red face, but when you put the furnitures(including new ones) you still get Red Face?

[cosmic orbit]

Anyone who played JP know if it's intentional that carrier enemies seem to not exist in chapter 6?

[north flume]

@long timber Actual furniture that's placed shouldn't even affect the happiness in the first place, so I'd say it's a bug

[long timber]

Its been bugging me for awhile now

[frosty gyro]

yes its number 19

[cosmic orbit]

Doesn't happen on mine Loenark.

[frosty gyro]

@cosmic orbit they exist afaik

I can check but it’d be a bit silly if they didnt

[north flume]

Should report it regardless, even if he's the only one with that bug

[cosmic orbit]

I've been running chapter 6 all day and haven't seen a carrier spawn yet.

[frosty gyro]

I dont see carriers

[cosmic orbit]

Oh for sure Restart, it could be tied to 1 paticular piece of furniture or something.

[north flume]

!bugreport

[dusty beacon]

please use this form to report bugs and translation errors/typos! https://goo.gl/forms/YVtYNnG7PWsYEuSn2
Be sure to check #known-bugs to make sure you're not reporting something that is already known!

[frosty gyro]

3/3 tries showed no carrier enemy spawn

[cosmic orbit]

On jp?

[frosty gyro]

yes

on JP

[cosmic orbit]

Guess it's cannon then and not a bug.

[frosty gyro]

doesnt seem like a bug

[surreal saddle]

I don’t think this has been reported yet. So in game it says I that I have the rank of captain, but it only shows as colonel

Never mind just found it

[wicked veldt]

@surreal saddle it might be related to the fact that they changed a bunch of the rank names but haven't updated the emblems which I think is in known bugs

[surreal saddle]

Sorry ignore my message, I am just blind

[dusty grotto]

So for some people who cant access supplies shop cant buy from there anymore?

[wicked veldt]

Try reinstalling?

[buoyant hemlock]

uhhhh

[frosty gyro]

make that 20

20 times...

@buoyant hemlock already been reported

[buoyant hemlock]

siCk

[rocky jasper]

Same
My Ark Royal :(

[frosty gyro]

please dont send it again we already know

is this considered 21

[rocky jasper]

:D

Ok

[frosty gyro]

[last dew]

translation?

[frosty gyro]

its supposed to he ugean

[dire gull]

Has this been reported yet? No text/translation when doing limit break

[sullen moat]

The text here is poorly translated and/or misleading.

[dire gull]

The only weird part is "loaded with Evasion". Otherwise not that bad

[sullen moat]

The formation names are incorrect. It's, "Single Line Assault", "Double Line Advance", and "Circular Defence"

Furthermore, Circular Defence improves Anti air performance, not aircraft performance

So yes I'd say it's inconsistent and the third sentence is just plain wrong

[dire gull]

Ah. Don't know how I didn't see that one

[sullen moat]

I'm sure I've seen that help text a few times as well and didn't really notice how weird it was until now either

(Personally I like wheel formation because it sounds cool and romance of the three kingdons-esque but it's not anywhere close to what the current formation names are)

[idle roost]

Is it just me or does Ark Royal's image seem bugged?

[meager coyote]

It's not just you

You're person #546

The line is over there

[frosty gyro]

@idle roost cant tell if you are trolling or not but make that #22

[idle roost]

I didn't notice anyone else until now

So no, I wasn't trolling....

[nocturne patio]

https://imgur.com/a/NX2lfrS

with new lines come new random issues (but only a few as far i can see)

[slender lagoon]

https://i.imgur.com/KgjSUg6.png

is that supposed to be called level

[frosty gyro]

yes, what would it be called?

[buoyant hemlock]

"when LEVEL reaches LV 5" sounds weird

Hey dunno if this is a bug or not but I managed to do 2 skill book dailies before it switched to the enhance parts daily

Because it already switched to that

Today daily is that one

Yea, I did the 3 dailies yesterday and was able to do just when it reset

If its not a bug then we good 👌

[amber grove]

Not sure if this is a bug or not, but I opened 2 sets of 5 gold boxes and only got 4 rewards each??

[tiny brook]

you got duplicates most likely

[marsh depot]

Why? Loading anytime... long wait....

After update..

[uncut orbit]

anyone has pvp rank problem?

[frosty gyro]

and your problem is? @uncut orbit

if its this

[tiny brook]

people never read here or wiki ^^

[uncut orbit]

oh sorry i mblind

not playing for 2 days drop u about 100k lol

[boreal condor]

@proper ridge the current announcement has formatting issues.

[proper ridge]

Noted, it should be fixed

[boreal condor]

Oh okay.

It got fixed just now with the Patch notes announcement.

[tranquil topaz]

Ping hai skin version no voice when touched?

[frosty gyro]

I assume she does not have voiced lines

[azure carbon]

On my phone sound doesnt come out... , After i download lastest patch a hour before.....

[frosty gyro]

@azure carbon is your ringer off

[azure carbon]

Wait second

[frosty gyro]

so?

[azure carbon]

Nope... ,I'm open fgo and sound good... , And then i open AL , i stuck on white screen hahaha

[frosty gyro]

does a restart make the white screen go away?

[frosty gyro]

someone fixed that by reinstalling

[azure carbon]

Nope

Reinsatlling huh... Well i would try again later....

[frosty gyro]

I’d say maybe try a phone restart before reinstalling though

[azure carbon]

Ahh i see

Ohh its works... , Ahahaha this looks like pc game when you had trouble , just restart your PC

[frosty gyro]

nice nice

[cosmic orbit]

Generally a good rule for anything that doesn't work ever.

[frosty gyro]

agreed

I find restarting my phone super useful like 5 times a week

[supple basin]

No flagship on 3-4

[left plume]

http://puu.sh/BnmXg/71e264a20d.jpg

Does this count as a bug

its replicable

[hasty brook]

Yes you the #21 and you should see the announcement about that. It should be fixed by now.

[left plume]

sorry muted

didnt see

[zinc otter]

am i correct in assuming this should be "manually" ? mainly aim makes no sense imho

[north flume]

So 23, huh

[sullen moat]

Could be worse, could be 24

[north flume]

I was expecting 25

Oh well

[long timber]

Was going to listen to Hood's voicelines till i notice something...

[north flume]

Does it stays like this if you open her comments?

[pallid kernel]

Uhh, not sure what's going on here.

[north flume]

Restart the game

[wicked veldt]

@long timber restart the game

@zinc otter known

@nocturne patio side note I did not know this was a line until looking through your album and I am dying

@left plume please do not mute announcements. We use that for important shit

like announcing bug fixes

[long timber]

Well when i tap on it, it shows exactly the same

[wicked veldt]

Did you restart the game?

[long timber]

but when i look onto the comments, it isnt.

Lemme try and see

[wicked veldt]

I think people have reported that the likes don't update if you obtain a ship until you restart the game

[long timber]

Ok restarted and its fixed

999+

[eternal granite]

I have a bug when play

[long timber]

Wait, now it wouldnt let me see the Comments in every Ship

Nah i think thats a certain feature

[tiny brook]

log-mode

[wicked veldt]

@eternal granite not a bug, you activated log mode

[eternal granite]

Ohh sorry

[green peak]

Eh I bought a gear skin box for 7000 but I didn’t recieve it?

[lunar perch]

York has an extra "the" in her introduction lines

[north flume]

@green peak

[mossy shoal]

Im getting an error trying to recharge gems

[green peak]

Ohh thx

[north flume]

Probably isn't available in your region

[mossy shoal]

yeah but it worked the last few times, guess it has something to do with the alternative airius apk

[wicked veldt]

@lunar perch I feel like that's been reported before but it's way too much work at this point for me to double check everyone's reports so I'm just going to add it to hte album

[lunar perch]

Aye, no worries, and I just checked pins plus sent an official report with it anyway

[wicked veldt]

Did you check all the imgur albums?

[lunar perch]

Ah um, nope

Oh no

[wicked veldt]

there's probably more than half a dozen now

[lunar perch]

Well that's a bit embarrassing

[wicked veldt]

I just added yours to the main OBT one

and that message is pinned in #known-bugs btw

[woven bough]

I reported the cash shop bug already. I was able to buy gems before the update.

[wicked veldt]

It seems like the problem is probably your google play region based on the log response

[woven bough]

But it was working before the update. Why is it suddenly not working?

[mossy shoal]

Yeah, thats exactly the error i am getting

[woven bough]

Well, how do we fix it if its a problem on our end?

[north flume]

Some were suggesting changing your google play account region, but I have no idea how it works and will it even work

[lunar perch]

If it helps, I used a disposable google play account based on a real USA address via MEmu, which is similar to nox but much slower, and it ignored the region restriction, allowing the purchase of the gems

With $25 on the said google play account

[woven bough]

But won't you lose your play data?

[lunar perch]

No, I have bound my account to twitter

The account state is the same no matter which device or emulator I use

[wicked veldt]

yeah, there's no google account binding anyway (not yet at least)

so you'd just login via FB/twitter per usual

[lunar perch]

Just for the record, I have tried using my iphone with american store account (denied), android with american google play account (denied), nox with american google play account (denied), and finally MEmu with american google play account (accepted)

[woven bough]

Does the fact that I don't have the app through the google play store have anything to do with this?

I have the proxy server one yostar suggested.

[lunar perch]

Don't want to bloat the chatlog here too much, but it shouldn't, what should matter is the region of the google/apple account you try to purchase from

[woven bough]

K

[woven bough]

Probably should pin this:
Everyone who can't buy gems. If you don't have the app through your phones play store redownload that version. It worked for me.

[mossy shoal]

cant find the app in play store, with or without vpn

[woven bough]

Where do you live?

[mossy shoal]

Germany

but i guess its a bad channel to discuss this ^^

[north flume]

I'd guess people who are playing with non-app store versions of the game are unable to use them for whatever reason

[stiff totem]

Pretty sure the bug/issue concerning connection to the game from Indihome isp was fixed

[woven bough]

So its an isp problem?

[stiff totem]

Why does it not working again?

Yes

[north flume]

Your game doesn't work from Indonesia?

[stiff totem]

It does work

But not using Indihome internet

Although it DID work last night

So now i wonder why it broke again

[north flume]

Are you using APK with proxy?

[wicked veldt]

@mossy shoal Your playstore region needs to be a valid region to find it. I don't think VPN matters

[north flume]

the one from #server-news

[stiff totem]

No

[wicked veldt]

(the alternate APK is pinned in #known-bugs also)

[stiff totem]

Because it was working

As i said

But the bug appeared again

[north flume]

You should use that one

[stiff totem]

It's not about the bug

More like

WHY it appeared again

[north flume]

It's not bug

[stiff totem]

After fixed

[north flume]

It's ISP blocking game's IP

I don't think it was fixed in the first place yet

[stiff totem]

It was

[north flume]

Dunno why it was working for you

[stiff totem]

Last night till morning

[north flume]

But devs provided APK with proxy in it which you should use

Which is their (for now) solution of this problem

[stiff totem]

I don't really have a good experience with proxy....so ehh

I'll use my mobile data

Which still works

[north flume]

You don't need to do anything with the proxy

[stiff totem]

although the provider is the same as Indihome's

[north flume]

It's already set up

You just download and use that APK

[mossy shoal]

Got it to work with Nox/VPN and american play store region

[buoyant aurora]

My game has been displaying the "Unable to retrieve latest version info" error everytime I launch the game. Can somebody help?

[north flume]

Try using APK in #server-news

if you're on iOS - nothing you can do other than using VPN I'm afraid

[buoyant aurora]

I'm using Android

The strange thing is that I played the game this morning and it was fine, but later during the day this same error popped out again

[raw iron]

azur lane won't run stuck on loading game , noticed that the file is being downloaded again for the second time even though i downloaded it weeks ago

[crimson leaf]

uh I got this about an hour ago

[raw iron]

i think a hotfix has been made for that

[north flume]

update the game

(sh... should I count that one?)

[hasty brook]

( i will, so 22?)

[north flume]

(it was 23 when I came back)

[hasty brook]

(right, so 24 it is)

[wicked veldt]

@north flume for future reference

!apk

[dusty beacon]

If you are having problems connecting to the game and are using an Android device, try downloading this APK https://drive.google.com/open?id=15wF8JHuCJRdI8W2m5nqgKT8XsHRzf4I4. More information about this issue is pinned in #known-bugs

[wicked veldt]

I just added that

[north flume]

Nice!

[buoyant aurora]

Can I still access my account if I were to use the APK?

[north flume]

If it was bound to FB or twiiter - yes, for sure

If not, but you're playing on a phone - @ AzurLane Official says it should be fine anyway

[wicked veldt]

ok updated again

!apk

[dusty beacon]

If you are having problems connecting to the game and are using an Android device, try downloading this APK https://drive.google.com/open?id=15wF8JHuCJRdI8W2m5nqgKT8XsHRzf4I4. If you can, try using a VPN to access the game and bind your account via Facebook or Twitter before installing this APK just in case. If you are on iOS, you will need to wait for an app store update. More information about this issue is pinned in #known-bugs.

[blazing leaf]

I'm stuck at loading game after updating. Is that normal?

[north flume]

It's not

Is there any errors?

[blazing leaf]

No. It just stuck like this

[north flume]

I remember people reporting it, but don't remember the solution.

Try restating your phone

[blazing leaf]

Restarting is the last thing i would do since it took me ages to restart my phone

[crimson leaf]

im late, but thanks guys

[sleek needle]

Am I lucky for not experiencing any of this issues? I'm playing on Android with no proxy or VPN on US region, all updates go through smoothly unless my connection dies and it starts all over again.

[blazing leaf]

[north flume]

Well, just looking at this screen won't solve anything for sure

[crimson leaf]

also another thing that happened today I think its a bug

[sleek needle]

Maybe change connection? Or shut off VPN, DNS changers?

[crimson leaf]

my account made it to colonel, but it considers it a captain

[north flume]

you mean this?

[crimson leaf]

yeah I should've guessed that was already known

[buoyant hemlock]

Unable to do any purchases using the apk you guys provided that was to help with the connecting problem

[north flume]

please, try to include screenshots if possible - it makes things so much easier

[crimson leaf]

since plenty of people made it to colonel lol

sure, one moment

[north flume]

nah, if it helped - no reason to

just for future problems

@buoyant hemlock

also please change your nickname

[buoyant hemlock]

Okay. And didnt really have any buying issues before but thanks i guess

[scenic spear]

i suppose the reason is, that we downloaded it from their google drive

[buoyant aurora]

About my problem, I tried using an American VPN and the game can finally run. However, when I switched it off and used my original IP (Indonesia), the 'Unable to retrieve latest update info' error appeared again. Is there an issue with my internet?

[north flume]

Yes

Your ISP blocks the game's IP

(for whatever reason)

[buoyant aurora]

facepalms

[north flume]

Either use VPN or APK with proxy set up

[hasty brook]

well the government policy.

[blazing leaf]

@north flume restarting doesn't work

[north flume]

I don't even know to suggest other than to reinstall the game

Have you tried switching mobile data or Wi-fi?

Or using VPN?

It solves some issues

[blazing leaf]

I'm using vpn. I've tried not using it too

I don't have wifi currently

[north flume]

Then I have no idea, sorry

[blazing leaf]

My data

This month's data expenses is too high

Ok, will do

[north flume]

Try clearing game data or cache files

[blazing leaf]

[north flume]

And report it of course, yes

[blazing leaf]

I'll try clear the cache in one hour

I'll let you know if that works

[north flume]

[neat thicket]

After losing a battle, the statistics screen will play the voice file of the MVP for defeat. However, the details screen showing damage and kills done for each unit will sometimes show the text for the voice line of a different unit. In this screenshot, Pennsylvania is the MVP and her corresponding voice file plays, but the text shown is for Glowworm's voice line.

[thick vessel]

Summer Hood line needs some grammar fixes.

"So, me and the other girls are going to play beach volleyball. The player..."

[north flume]

@neat thicket don't forget to report it via the form

[neat thicket]

I've submitted a report through the form with a screenshot of the debug console output.

[north flume]

@thick vessel It was reported already

[thick vessel]

[fossil condor]

I know this is a known issue, but alerts coming up before actual completion seem to have gotten worse. I've had two series of popups for the same set of commissions that won't be finished for another 30 mins

[north flume]

That's a new one

[fossil condor]

Oh, I thought people reported alerts before actual completion before

[north flume]

Not like... 30 minutes before

[fossil condor]

It was mostly like a min delay, though

[nocturne patio]

yeah, i've seen a few mins delay and it happening while you're already in-game, but nothing like double alerts and 30 mins

🐸

[fossil condor]

Yeah, I got an alert for comissions done 10 mins ago, and again now, but it's still not ready so

[north flume]

Is it possible just your phone connection or/and time bugged out?

Report it regardless, but it may be a bit different issue

[fossil condor]

Possibly, on mobile data rn. Will report when I have the time to.

Tried restarting, and it seems that it was a desync issue. I assume the 2nd alert was for my other commission that finished, so it resent the one I hadn't claimed yet.

Still, this is the first commission claim desync I've seen.

[north flume]

[fossil condor]

I'll just report it and move on

[mystic dagger]

@blazing leaf I have error to from ios app

[north flume]

use VPN

if you can

[long reef]

Bought this gear skin box, but the item is no where to be found.

[buoyant hemlock]

Have you checked #gameplay-help 's 2nd last pin?

[glacial pond]

So I'm not sure if this is a bug, or if i'm just missing something I should have known, but I am currently on 5-3 and haven't had any of the cutscene-esque dialogues since the end of 3-4.
Is it possible I disabled them somehow?

[shrewd valley]

There's currently no story written past 3-4, iirc. That's why.

[glacial pond]

oh okay, thanks

[wicked veldt]

@long reef #known-bugs not a bug

[loud whale]

hi, has anyone mentioned the 2d animated characters acting weird when changed to their page?

[frosty gyro]

its really hard to know what you mean when you dont exactly address whats happening...

[loud whale]

https://cdn.discordapp.com/attachments/481750466225766400/485162051497492480/unknown.png
https://cdn.discordapp.com/attachments/481750466225766400/485160229693030400/unknown.png
https://cdn.discordapp.com/attachments/481750466225766400/485161701130502160/unknown.png

[frosty gyro]

yeah thats known

[loud whale]

o oke

[frosty gyro]

terrifying at that..

[north flume]

I like Laffey one

[loud whale]

[frosty gyro]

woke laffey

[viral warren]

I'm scared of that now °-°

[neat musk]

All instances of Unicorn's "onii-chan"s were changed to "big brother"... except for her enhancement complete voiceline

[frosty gyro]

bwaha

[north flume]

I'm sure it was brought up a few times

[neat musk]

Most likely

[north flume]

her lines in general

are a mess

[frosty gyro]

hopefully it was actually reported though

[neat musk]

I did a search using "unicorn" and I didn't see any mention of it in the last couple weeks

So brought it up regardless

[north flume]

[frosty gyro]

I havent seen this specific report

but I have seen ugean which is intended and not a bug

[north flume]

I'm sure people reported her "not calling me her onii-chan"

[neat musk]

I don't care which they use, as long as they're consistent with it

[north flume]

Yeah, I agree

[frosty gyro]

iirc people did report big brother...

[neat musk]

I know others def care though

[frosty gyro]

unfortunately

[north flume]

I just want to know where Ugean came from...

[frosty gyro]

u-chan

[north flume]

...

[neat musk]

Yeah, it looks like they sounded out 'u-chan' and then tried to spell it

[frosty gyro]

people complained so much about Cheery not being Yuu-chan that Eugene is the closest way to yuu-chan it can get

[north flume]

I didn't even thought about that

[tiny brook]

people reported it and more and more onii-chans were replaced...

[frosty gyro]

onii-chan isn’t english, big brother is the official translation so thats the clear reason

[neat musk]

I agree, but I imagine it's a bit weird if the person playing isn't male

[north flume]

Nothing they can do about it

onii-chan suggests male just as much

[neat musk]

Aren't onii/onee-chan basically the same thing and are mostly gender neutral?

[north flume]

no

[buoyant hemlock]

no

[neat musk]

Oh

I'm not a weeb

I thought that was the case tho

[inland nebula]

Onii-chan to big brother is perfectly reasonable. After all, it is a direct translation. Also, all the other ships don't keep their "Onee-chan"s. However, I have a deep-rooted problem with Americanizing names.

[north flume]

Well, it was reported and suggested more than once, that's all I can say

A lot of people think the same way, so they will change it eventually, no point in having this discussion again

[neat musk]

I just find it weird they had it one way in cbt, then changed it due to player request, and then changed it back again

[north flume]

translation team changed iirc

that's what I heard at least

[neat musk]

Ah, that could do it

[inland nebula]

Yeah, that'll do it. They should have a translation bible to stop just inconsistencies, though.

[north flume]

(I'm just a bit afraid that they might as well change it back to onii-chan and leave a lot of other japanese words "because of feedback")

We'll see

[frosty gyro]

translation team did change

I sure hope they dont :blobsweat:

[inland nebula]

Yeah, I mean, how much is too much is all personal preference. Can't make everyone happy. If the team takes one side the the other side doesn't like it. They can either suck it up and keep playing. Or just play something else. As long as they don't take their "artist liberties" too far, I'm content.

[neat musk]

I feel as if a few japanese honorifics are pervasive enough to keep them in, such as 'oniichan' and 'sensei' for example

But that's just me

[frosty gyro]

knowing some of the translation team I dont think any weeb language will be kept in, weeb language as in random scattered japanese terms

[inland nebula]

I wouldn't can onii-chan pervasive. Sensei, probably, but how many none-anime watchers know what an "onii-chan" is?

[frosty gyro]

point being the game is in english

best to stay in english dont you think

sometimes sensei is used in things like dojos

[inland nebula]

The demographic meant for the game is anime fans, though. So, it's hard to find that happy medium of "Japanese enough for the people that play it "'cause anime" and "English enough for the casuals."

[north flume]

Not really, anime fans are playing this game not because "Unicorn calls me onii-chan", (although some may ) they can easily understand what "big brother" means (especially when she says it), but non-anime fans may be turned of, when characters speak half-japanese for no reason

Again - no point having this discussion again and flooding this channel

[inland nebula]

You right. The points been made. I'll leave now.

[north flume]

Thank you for your feedback

[wicked veldt]

@neat musk It's in #game-feedback and incorporated into the feedback sheet

https://discordapp.com/channels/456397991847395339/468804193646542849/484213592325881858

[maiden cypress]

Unsure if this has been reported but

Seems after the hot fix a white square appears where ayanami should be in her L2D in collection. I restarted my game as well to see if it was a bug.

[north flume]

I actually don't remember if I reported it or not

[maiden cypress]

i scrolled up to yesterday and didn't see it. Thought id risk it

[north flume]

It was in the chat, but I'm not sure was it reported via report form or no

Well, it's not me who's going to look through them, so go ahead

!bugreport

[dusty beacon]

please use this form to report bugs and translation errors/typos! https://goo.gl/forms/YVtYNnG7PWsYEuSn2
Be sure to check #known-bugs to make sure you're not reporting something that is already known!

[north flume]

just in case

[wicked veldt]

The symptom I've seen multiple times in multiple places, but no specific cause. The general fix afaik is to just reinstall the game

[maiden cypress]

Ah. Sorry then Navi.
I'll try that

[teal mica]

APK provided with the proxy please would not allow gem purchase.

[frosty gyro]

have you restarted?

usually if the error that comes up has a number, restarting the game will fix it

[teal mica]

I switched to my tablet that had the original Google Play Store APK and it worked fine

Restarting did not work. Didn't know if this was an issue isolated to the APK provided after maintenance.

[wicked veldt]

No

it seems to be related to region I think

[teal mica]

Ah. Odd since both my tablet and phone are in the same region. It's not an issue to me really since I can switch to my tablet. But thought I'd report it regardless.

[north flume]

I actually think it is related to the fact that this APK uses proxy

so Google store or the game itself is confused by different countries

and doesn't allow you to buy anything, at least that's how I think it works

too many people reported that they're unable to buy anything via that APK

[blazing leaf]

@north flume i forgot to tell you that it works. The clear data

Looks like the stuck was caused because of corrupted data

[maiden cypress]

So I reinstalled and it still comes up with a white square

Thought id tell Navi.

[unkempt brook]

hey. i have a friend that just bought some gems and he has the receipt for buying it but he hasnt gotten any yet. was wondering if it took a while

[north flume]

He should contact tech support then

?techsupporten

[dusty beacon]

If you experience a specific technical issue, such as a bug not encountered by others; an issue with a purchase, or a loss of items, please email [e-mail], [e-mail], or [e-mail] with your device model, operating system, user id, user name, and issue.

[nimble barn]

Yesterday i bought a gem . My playstore balance has decreased but i didn't receive the gem yet
I already emailing the developer but they didnt respond at all
I need help

[wicked veldt]

Not sure what else to tell you except maybe DM @proper ridge

But it's the weekend so he may not be on

[nimble barn]

But I send it on Friday

:(

[wicked veldt]

Well today is Friday

for me at least

but it's saturday for them

[nimble barn]

Well i send the issue yesterday at 22:00 wib

[wicked veldt]

Regardless of when you sent it, given that it's the weekend there they're very unlikely to respond until Monday

if they haven't responded yet

sometimes AL official comes on during the weekend, but it's not guaranteed

[nimble barn]

Then i need to wait till monday?

[wicked veldt]

Probably

[nimble barn]

Thankyou for your help, ill come back when they're still didnt try to respond my issue

[wicked veldt]

No problem. Sorry I can't actually resolve your issue, but I'm only a moderator, not staff

[nimble barn]

Dont mind

[valid pebble]

is anyone have an issue when you open 5 boxes at once but only get 4 items?

[wicked veldt]

are you sure you're not getting two of the same item

[valid pebble]

hmmm actually i could be never noticed the number on the bottom of the icons

[wicked veldt]

[frosty gyro]

smh

[blissful hamlet]

I had 5/10 exercises left and got this error

[wicked veldt]

restart your game

[north flume]

restart the game

[blissful hamlet]

after restarting, it went to 0/10

[wicked veldt]

you probably don't actually have that many exercises

[blissful hamlet]

i got the 5 mid runs

[north flume]

A lot of people reported actually losing attempts, and not just "missing" them.

So probably there is some bug here

One or two people can "misremember", but that's a bit much now.

Although I've been in this chat long enough to not trust people's attentiveness

[tardy saffron]

It's probably best I ask first. I've been having a little trouble with the game rebooting itself randomly, without an error message. Is this where I go to talk about it, or would that be a different section?

[north flume]

that's technically here, but it's more for reporting bugs and not really solving them

Although if someone knows HOW to fix it - they'll try to help

[tardy saffron]

Ah, gotcha. Wasn't sure if it was a known issue or anything.

[north flume]

If it's just rebooting - possible your phone not being "good" enough or some other hardware issue

You can try re-installing the game tho, it might help

If some files are broken

Actually, how random this is?

Completely or after going into mission?

[tardy saffron]

Running the game heats the phone up a bit, too. Quite a bit. For a while, I thought it was overheating, but this last time was just after I'd booted it up.

[north flume]

There's a bug when certain ships can cause crashes.

This might be it.

[tardy saffron]

Often times, that is when it happens. Going into a mission, mostly.

It's either going into missions, or getting to the reward screens of missions. I did get a reboot when I got Warspite though.

[north flume]

I would recommend you to reinstall the game, but don't forget to bind your account to FB or Twitter to not lose the progress

[nimble crypt]

The other day I had a really hard crash while playing the game, had to hold down the power button until the phone shut off, hasn't happened since though. Also came across that Exercise bug but didn't actually lose any attempts, just had to restart the game.

[tardy saffron]

Already bound to Twitter, so that shouldn't be an issue. I'll just doublecheck it first.

[north flume]

[tardy saffron]

Looks like I'm set? It came up with an Info message- "You will lose your current account progress if you use 3rd party logins, continue?"

[wicked veldt]

There's such a fine line sometimes between "random but real bug" and "user does not know what they're doing"

[north flume]

Just make sure it says your name underneath

[tardy saffron]

Underneath what?

[north flume]

or twitter in your case

[tardy saffron]

Okay, will do.

So, I'm a little unclear of how rebinding my account to it works. Do I do that from the login screen, or go through the tutorials and then do that from the account screen? I'd imagine it's the former, but I'd kinda like to be sure.

[wicked veldt]

From the login screen

within the game is how you bind your social to another account

[tardy saffron]

Got it, thanks.

[exotic zodiac]

Hmm.

This is strange af

I'm not able to log into my original account with the Facebook login, but when I had bind my new one with my Facebook account. I'm able to login to my new one via Facebook login.

[wicked veldt]

did you pick the correct server

Remember that there are multiple servers

[north flume]

It picks Lexi by default

I also made the same mistake

[exotic zodiac]

I have another account on the other server, but it isn't binded with my Facebook account

Nvm, it is

I'm so confused

I remember binding my original account with Facebook, but when I had uninstall the app due to not having enough space for another game then reinstalling it. I wasn't able to log into my original account.

[tardy saffron]

That's unfortunate. It just rebooted upon going into a mission.

[eager pulsar]

Hello I have a problem with my game

my game just keep restarting whenever I enter the battle

I'm playing on bluestack

it just starts today, yesterday it still fine

[wicked veldt]

@eager pulsar Not sure what to tell you except maybe to reinstall... Maybe someone with more emulator experience can help you.

@exotic zodiac Did you select the server you made your account in when the game started? Otherwise you will login to a server where your account doesn't exist

Wait actually I think you figured it out?

[eager pulsar]

ok thanks, I think the cause is the Voice data after I clear the data

[civic vigil]

oh im supposed to use the form