#bug-reports

1 messages · Page 25 of 1

distant flax
frosty gyro
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¯_(ツ)_/¯

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@ fly

fossil condor
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I think partially the overall sentence structure is awkward, having multiple modifying phrases like that

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Something like "I dreamed about five figures, whose faces I can't recognize, yet they seem similar to one another; they tell me to follow them" seems like it would work, maybe

frosty gyro
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I liked dreamnt..

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dreamt

fossil condor
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dreamt is sorta british english is my only nitpick

frosty gyro
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that looks awkward as hell

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americans say it too you know

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its often corrected to dreamt from dreamed

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its like eaten and ate

fossil condor
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mmm, I've been taught otherwise, and that dreamt pops up largely in british colonies/britain, similar to gray and grey

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I'm not a fan of the initial phrasing, but I'll just go ahead and note that looks should be look for now

frosty gyro
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you can always report it as a suggestion

fossil condor
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yeah, but the looks thing is just a typo, so I'll knock that bit out before moving there

north flume
frosty gyro
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never seen that before

north flume
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problem is I can't reliably repeat it, so not sure what's causing this one, other than "holding button and moving list"

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but I made it disappear few times, so it's definitely a repeating bug

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also managed to do it once with comment page, but only once

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I'll go ahead and report it as is

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thx bot

worthy narwhal
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@distant flax There's two different kind of speed: evasion and movement speed. Boiler room is something that increases movement speed while something like cameo is evasion. The spd stat you see there is evasion. I know, it's confusing :C

distant flax
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Well that's still a translation issue then and the two should probably be switched

worthy narwhal
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facepalm I knew I forgot to write something

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I didn't suggest that yet

distant flax
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Or the stat should say evasion then? Something like

fossil condor
worthy narwhal
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I think stat should say evasion tbh

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Though the spd stat is more feedback than bug reports

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Is it onboard or on board cuz I feel like it's the former

fossil condor
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would lost in translation go in here? because there are a few lines that don't make much sense but comparing it to the wiki clears up a few things

frosty gyro
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lost in translation?

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typos go here then report it, if its something you think could be betters its #game-feedback

wicked veldt
warm bay
fossil condor
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should be in known issues

warm bay
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Ah

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Unauthorized to do so

worthy narwhal
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It's been mentioned before

warm bay
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Ahhhhh

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Same goes for reward ships that aren't ayanami

worthy narwhal
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Yup yup!

north flume
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also missing space

wicked veldt
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It's probably supposed to be Skill X Lv X

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so to speak

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go ahead and submit a report

worthy narwhal
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Anyone else gotten a bug in PvP where even when you kill them all, one of their icon is still alive?

wintry palm
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I unlocked the 3 poster set of Indy last night when you get enough stars with Portland and Indy, I placed it on the wall in the dorm and when I logged this morning it disappeared, it still says I have it collected

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I even tried clearing the room and went back to the picture set and its not in any other tabs

lethal ember
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I just "Claim All" from mailbox Eldridge and South Dakota, and no "Lock Ship" dialogue for South Dakota

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Anyone else have that happen?

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Same thing happened on both iPad and iPhone

fossil condor
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done filing, time to dump info

rotund violet
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On the Indy poster thing- I had a similar thing happen to my beaver poster, i collected it but couldn't find it anywhere

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Why not just put them in the form instead of posting them all here? waterdeerUnsure

fossil condor
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Already posted on form, posting here for visibility

north flume
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you could've made an album tho

fossil condor
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maybe should, this is only about half so far

rotund violet
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Album sounds better yeah

fossil condor
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Mostly just random punctuation, typos, and missing articles

next field
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@distant flax if regarding stats, might fall under Technical, since it's closely related on how the game run itself, isn't it?

distant flax
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@next field eh i left it under translation since all they really need to do is change the speed stat (SPD) to evasion (EVA) in the ship details which will solve the issue. Speed is actually a behind the scenes stat, and equipment that buffs speed actually does something they just aren't represented. Although I also recommended adding a speed stat to that screen too. @wicked veldt My bug report solution was probably poorly explained since i was on my phone. I hope this helps and i can redo the bug report if needed.

next field
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@distant flax ah I see. I was thinking that the stat is the one that wrong, not the descriptors lol

severe bobcat
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I think this could be worded better with absorb instead of take

tiny brook
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no

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would make less sense... "then restore 20% of DMG ABSORB in HP"?

next field
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I think it's better explain with taken

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damage is taken first before absorbed into HP

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if you still wish to use absorb then:

"then absorb 20% of DMG taken to HP"

mellow beacon
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pretty sure he was talking about the first part

little ice
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using "take" implies that SoDak receives 50% of the total damage sustained by the main fleet in extra

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using "absorb" doesn't make much sense in context because she still suffers damage, and because of the heal

worthy narwhal
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Absorb feels like she doesn't take dmg at all tbh...

frosty gyro
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absorb 50% dmg are u guys new to mobile games

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I see that phrasing all the time in mobile games and it makes sense

little ice
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that phrasing also implies that something else happens

quick relic
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in that case "bear" would be a better word, "absorb" implies the damage just goes nowhere

little ice
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here she "absorbs" 50 and heals 20

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it doesn't flow

worthy narwhal
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It should be "as" instead of "in"

manic olive
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How about just using receive?

worthy narwhal
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Then restore 20% of DMG taken as HP

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There's already a received

manic olive
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Then, change the second receive into taken

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Receive 50% damage taken by the main fleet

worthy narwhal
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Rip English

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"Every 30 seconds, receive 50% of the DMG dealt to main fleet ships for 8 seconds and then absorb 20% of the DMG as HP"?

manic olive
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The latter part should be, "Restores 20% of the absorbed damage as HP."

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Absorb...

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Hmm

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Convert?

buoyant hemlock
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absorb and take is not interchangeable, can someone clarify her mechanic

manic olive
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Convert I think would be better

buoyant hemlock
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does she actually take the 50% of the damage on herself

quick relic
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Kaga and South Dakota are in the back row, Kaga takes 100 damage

buoyant hemlock
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so for 8 seconds, half of the damage done to backline goes directly to her(?)

quick relic
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correct intepretation : South Dakota takes 50 and Kaga takes 50

manic olive
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^

buoyant hemlock
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then take is fine

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absorb implies that the damage is negated

quick relic
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incorrect interpretation : Kaga takes 100, and South Dakota takes 50

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the problem was, the way it is worded it could imply either situation

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because there is no mention of the damage being transferred

worthy narwhal
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Honestly

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They should just reword the entire thing

buoyant hemlock
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ah yeah, the current phrasing doesn't imply that the damage is reduced to other ships

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in this case redirect is the better word

worthy narwhal
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Hmm

manic olive
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Redirects 50% of the damage the Main Fleet receieves to South Dakota and restores 20% of the damage as HP.

buoyant hemlock
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Every 30 seconds, redirect 50% of DMG received by main fleet to South Dakota for 8 seconds.
Then restore 20% of damage taken during the period

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try to shorten yeah

worthy narwhal
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Better

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It's 5 am lmao

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I did not need this

manic olive
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Maybe change South Dakota to self

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To make it shorter

quick relic
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I mean I thought the original was fine too, but I can see how it could be misinterpreted

manic olive
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Yeah, it was fine for me when I first read it

frosty gyro
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me too

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depends on the person I guess :/

worthy narwhal
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^

buoyant hemlock
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it's fine after some logical thought process

manic olive
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we need to use more complicated vocabulary

buoyant hemlock
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since it doesn't make sense if she takes extra damage and simply restores some of it

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so (obviously) other ships take less damage

next field
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Every 30 seconds, redirect 50% of DMG received by main fleet to self for 8 seconds.
Then restore 20% of DMG taken during the period as HP

try to make it shorter and clearer but ends up adding the length instead 😒

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the game really need to thinned out the font so more letters may fit into the box

manic olive
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If making it longer makes it a whole lot clearer, I dont see why not

next field
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the box won't suffice

manic olive
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As long as they input it properly.....

next field
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that is why

manic olive
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Text limit, huh

buoyant hemlock
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i rather have smaller but more detailed text

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the game really needs it

next field
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thinner font will really help saving tons of spaces

buoyant hemlock
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they are trying to fit too much info into a tiny box with fat text and the problem is worsened by how many skills work in this game

manic olive
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Still long?

quick relic
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as long as there is not a hard character limit it should be fine, the box supports a scroll bar

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some of the newer chars in JP have skill descriptions six-seven lines long

buoyant hemlock
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the cooldown leaves room for question

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does it trigger at the start of the 8 seconds or after the effect ends

next field
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tbh, it is shorter but brings out even more questions

manic olive
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removed it

quick relic
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but you don't want to make it too long or it's just going to confuse people

frosty gyro
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‘does it trigger at the start of the 8 seconds or after the effect ends‘
you’ll find out ;)

quick relic
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I think ethrundr's version was fine

next field
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mine just combining every opinion above tho www

manic olive
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What's the thinnest font available....let them use that

next field
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the fontface itself is already ok

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but the weight
they need to make it bit thinner

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current seems so bulky

worthy narwhal
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Maybe add a scroll option for the boxes?

quick relic
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the JP version has one, I assumed this one did too but if not yeah, it should probably have one

next field
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actually for skillboxes there is indeed scrollable

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but for the one in the academy is not

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getting description too long might not fit into this box, while for the popup description, it'll fit due to scroll

buoyant hemlock
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Lusty’s skill text doesn’t seem right

next field
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DMG should be HP, imo

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other part already fine

buoyant hemlock
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10% of own hp would make more sense

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To me at least

next field
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The second part actually wants to tell

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that the shield deployed only can withstand damage 5%(10%) of Lusty's HP

buoyant hemlock
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Offset is a weird word to put in there tho

tiny brook
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it fits if the sentence is ordered differently

next field
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Deploy a shield to the vanguard for each airstrike equal to 5%(10%) of Illustrious' HP. Lasts for 8 seconds.

maybe like this?

buoyant hemlock
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Yeah

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That’s much less confusing

quick relic
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I sent it in a report on that one, I can't remember the exact wording I used but yeah that's how it is supposed to work

buoyant hemlock
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So already reported then?

next field
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having redundant report never be a bad idea tho

quick relic
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yeah but I'd say submit it anyway just in case

next field
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in case of debugging like this

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more reports means more credibility on the case reported

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it's to make sure that not only one or two peps that are confused

buoyant hemlock
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Translation/localization or graphics/interface?

next field
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translation

buoyant hemlock
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K

next field
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always use that if talks about the wordings etc

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graphics should only be used refer to the art, display in a whole, layoutting whatsoever

severe bobcat
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with my post earlier about south dakota

buoyant hemlock
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Submitted

severe bobcat
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i thought it could be misinterpreted with her just taking more dmg

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and i thought the description on the azur lane wiki would work better

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"Every 30 seconds, absorbs 50% of damage taken by the backline for 8 seconds. At the end of the effect, heals for 20% (50%) of the damage taken."

next field
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nah, as discussed earlier, absorbs mean the rest does not take damage

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while the actual is, the rest still get damage, but 50% less

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the rest 50% goes to dakota

severe bobcat
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absorbs 50% of dmg taken by backline

next field
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I know that there is 50% there

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but the word absorb itself convey the means that the rest of backline does not receive any more damage

quick relic
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my issue with absorb was (and maybe this is just me)

next field
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during the skill active

quick relic
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if you punch me in the face and I "absorb" the blow

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that implies I was unharmed

next field
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thus, we try to avoid using it

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I take it as that too in the beginning tbh

severe bobcat
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transfer?

next field
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redirect

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Every 30 seconds, redirect 50% of DMG received by main fleet to self for 8 seconds.
Then restore 20% of DMG taken during the period as HP

severe bobcat
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'cause take makes it seem like she just takes more dmg

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for no reason

next field
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yea I know that

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while take implies she received more and absorb implies the rest left unharmed
we before discussed that the word "redirect" will check both list
thus, the version above.

warm bay
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I noticed that the game crashes sometimes when entering a battle or PVP. I'm sure this has been reported at least once

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Sometimes, tapping "attack" does

wicked veldt
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@severe bobcat @next field Maybe for South Dakota

Every 30 seconds, take 50% of DMG on behalf of main fleet ships for 8 seconds. Then restore 20.0% of DMG taken in HP

hot forge
wanton quail
hasty tinsel
wanton quail
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oh okay

wicked veldt
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@hot forge It's been brought up that the sensor is overly strict

hot forge
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I hope in the future the team AL EN can re-sort the words which should be censored and which are not

wicked veldt
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I can't make any promises, but I don't see why they wouldn't

north flume
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I just hope I'll actually be able to use my nickname in a game

wicked veldt
silent sleet
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Shropshire translation error has been reported already, right?

empty geode
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Check that link above

silent sleet
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Do i need to download voicepack to see dialog lines when tapping on my secretary girl? speeWhat

north flume
silent sleet
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ty

tranquil sedge
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is the Daily log in Rewards suppose to pop everytime you log in or only during the reset

north flume
tranquil sedge
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ah thank you

manic hemlock
north flume
cursive oriole
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Odd text for Dorsetshire reward on the collection menu

wicked veldt
cursive oriole
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Sorry

frosty gyro
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so many repeats

spare field
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Pressing the finish all button plays the building animation even if you don't have any quick finishers

wicked veldt
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Oh yeah, I noticed that and then I don't think I ever reported it

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make sure you report it if you haven't already

vagrant vapor
frosty gyro
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yes

vagrant vapor
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oh, good then

quick coral
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Has this been reported?

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(The grammar)

sand sphinx
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no, I don't think

north flume
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How it's shortened?

quick coral
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I mean, this is saying that you cannot rotate the locations

north flume
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oh, that one

quick coral
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A “location” is not a piece of furniture

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Lol

north flume
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I don't think so, no

quick coral
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I’ll go use the form then XD

dapper cairn
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I want to report about connection i'm at indonesia which is part of SEA but i cant play this game except i use vpn

next field
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@dapper cairn try to read on other channel first.
The game indeed are region limited and afaik only North America and EU region that are not need the use of VPN.

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@quick coral
"May not rotate in this location"
maybe?

dapper cairn
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But they say region NA/EU/SEA is recommended

next field
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you did realize that our connection blockage in Indonesia is indeed shitty, right?

dapper cairn
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😂

next field
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kicks on US VPN altogether and that'll save your time

dapper cairn
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I'm use samsung max vpn

quick coral
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@next field agreed, or maybe “can not rotate here” or whatever

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Probably a translation error XD

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The statement makes sense in Chinese

next field
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in japanese it's also somewhat make sense

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so yep, probably it is

quiet brook
wicked veldt
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I cri

quiet brook
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Oh, did a quick look in known and didn't see it. Also assume text wrapping has been reported (i hope)

wicked veldt
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More times than you can possibly imagine

balmy lark
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Anybody know if chicago's stranger line has been reported?

rancid sleet
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Not sure if anyone else noticed this but When u have Hood as your Secretary when u tap on her she doesnt say anything, nor does her speech bubbpe pop up

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The only time she says anything is when u first open the game

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After that none of the other voice lines work

frosty gyro
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🤦

buoyant hemlock
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Everytime i check this channel i only see the same 2 bugs being reported again and again laffeyDrink

frosty gyro
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^

manic olive
barren glade
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Uh enhancing whilst in battle. Apparently it's not possible lol

little ice
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I'm pretty sure it's "not even you can withstand my blade" actually thinkpitz

manic olive
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Havent dl'ed the voice packs, so I'm just assuming

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Either way, they still need to edit that

worthy narwhal
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Dude your game lmao

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@barren glade Can you get out of that or will more bugs pop up?

next field
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itu should be "my" blade

frosty gyro
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@barren glade you cant enhance your ships when they are on a sortie anyways

next field
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Takao was referring to her blade according to JP line

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"この一太刀をまともに受けたらいくらそなたでも死ぬぞ!?"

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well, to be exact, she is saying "this blade" without saying which
but given that she is currently holding a sword in the art, pretty much sure she is referring to hers.

little ice
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Well that's a new one, Hood crashed my game so hard, my phone rebooted laffeyDrink

manic olive
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Welcome to the Hood

shy leaf
little ice
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It never happened before and I'm nit able to reproduce it tho laffeyDrink

barren glade
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I had to quit cause I couldn't do anything.

tidal kelp
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Devine marksman skill descriptoin is not fully translate (the AP bullet is written in chinese)

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*descriptions

wicked veldt
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@tidal kelp well known

hot forge
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I can't explain this is bug or what.

wicked veldt
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Hmm

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Yeah Idk, I guess report it. But unless you can trigger it consistently I can't really put it in #known-bugs

hot forge
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Ok. I'll report it

bronze dirge
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@hot forge is ur eugen in backyard?

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ship in backyard gets 20% exp bonus

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this is a feature, not bug

hot forge
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I mean not exp for ship, but exp commander

bronze dirge
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oh rip oops

rotund violet
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I know the 'battleship art not showing when they fire' was reported before, but that was for later in the game. It's happened in 2-4 for me too now

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Also I got a pop-up when laffey dropped on 2-4, even though I already had gotten her twice prior

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Not sure if I need to re-report the first to say I witnessed it on 2-4, but I'll do the second

normal moon
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Happened when I tapped to fast or at least I think that’s what caused it

wicked veldt
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That's a common thing in all versions of the game. Errors like that usually occur when your game client state isn't synced with the server state. Nothing to do except restart the game.

rotund violet
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People have pointed out the names in collection being broken but

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You also can't look at their profile once you obtain them

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And I did get her, and she's in my dock, but she won't show up in archive

wicked veldt
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Hmm. Haven't heard that one yet. If it can be reproduced consistently by others I'll add it to #known-bugs but you can at least report it with the form for now

rotund violet
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I'll see if it happens with the other collection girls when I get them

buoyant hemlock
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I didn't see it on known issues so sorry if it's been reported before, but the game is soft crashing quite frequently for me

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like when it goes to load something, it just restarts

wicked veldt
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Can you trigger it consistently?

buoyant hemlock
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No, but it usually happens when I try to start a mission

wicked veldt
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If you can't trigger it consistently, I can't really put it in known issues unless it happens to a lot of people.

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But feel free to report it

buoyant hemlock
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My best (uneducated) guess is that maybe it's a connection error?

wicked veldt
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Nah, you'll get a prompt if it's a connection error

buoyant hemlock
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it's just frequent enough to be annoying but not enough to be game-ruining

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especially since I get the multiple daily reward prompts each time

wicked veldt
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the multiple daily reward prompts has been brought up before at least

buoyant hemlock
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I'm also getting occasional stutter in battles whenever a ship uses a big ability for the first time that battle, though I'm almost certain it's just my phone being underpowered

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I can probably verify that one by trying the game on an emulator, since my PC is way stronger than my phone

wicked veldt
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Yeah, sounds like a "you" problem so to speak. Especially if it only happens the first time you use the skill

weary sierra
buoyant hemlock
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now that I think of it

wicked veldt
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It's been mentioned already yzzle0

buoyant hemlock
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could the "crashing" be caused by my phone failing to load the assets fast enough?

weary sierra
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Oh okay.

wicked veldt
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Hmm, that's a theory. Try it on emulator maybe and see if it persists? Not sure if you can play the CBT on two devices though

buoyant hemlock
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If I already have the APK on my phone would I be able to just transfer that over? Or do I actually need a verified Google Play account to play?

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Because the emulator is good and all but I'm not exactly going to put my google credentials into it

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If the latter is the case I can just wait until OBT to test it

wicked veldt
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Not sure, you can always give it a shot though I suppose

buoyant hemlock
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might as well

north flume
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you can play on two devices

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as long as you use same account

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google account I mean

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so not sure you can do it without one

buoyant hemlock
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that's what I'm gonna try

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since I'm not putting my google username and password into Nox

buoyant hemlock
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I managed to get it working, and I can confirm the mid-battle stutter is entirely performance-related and not a bug

wicked veldt
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Good to know

buoyant hemlock
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for the record the phone I use that has the issue is the Moto Z2 Play

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so that's the kind of hardware that's struggling

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not sure if it'd be possible to add a graphics option to lower the battle effects but that would probably make the difference

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now I'm just gonna use the free fuel to grind 1-2 over and over and over again to see if the game soft crashes

wicked veldt
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I think graphics quality toggle has been suggested

buoyant hemlock
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I didn't bother linking the devices since CBT ends tonight anyway, but so far I've blitzed through the tutorial with no crashes

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So I'm thinking they might also be performance-related

manic hemlock
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my indy poster DISAPPEARED

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how to repeat bug: get indy poster. next day it's gone, and portland's got a bulge in her belly

wicked veldt
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Someone else reported the indy poster disappearing I think

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But I don't think it's clear exactly what causes it

fading gyro
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I've noticed another person who uses a Moto E4 post that he crashes. I use one as well, but I tried out my CN account and I had no issues playing on that server

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I tend to crash every 5-10 minutes on this beta client

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And I've crashed at various parts of the game, whether in battle, on the map, or even navigating through the UI.

buoyant hemlock
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I've only crashed in battle when it would load the victory screen

fading gyro
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Playing on my CN account I've had no issues last night, but I've only played for like 15 minutes last night.

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and I have a higher level account. Which has more effects going off with more enemies and skills going off

buoyant hemlock
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I'm gonna fool around a bit more on Nox before the beta ends tonight to see if it's a device-specific issue

fading gyro
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Maybe device or android version possibly. I don't know, I've submitted 2 bug reports pertaining to the issue. I believe others have as well

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but it doesn't seem that common since it's only a hand full of people when I search on here

buoyant hemlock
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yeah I guess it's notable that my phone is Android 7.1.1 while Nox is 4.4.2

fading gyro
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maybe like... 6-8 people posting about it

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yeah my E4 uses 7.1.1

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I'll goof around on my LG G2 which is on a lower version to see if it happens on there

buoyant hemlock
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the lowest android AL officially supports is what 4.3?

fading gyro
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i dunno i couldn't find any info on that

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my G2 is on cyanogenmod 6.0.1 though

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i'll go through it a bit right now to see

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what phone do you use?

buoyant hemlock
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Moto Z2 Play

fading gyro
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@buoyant hemlock how often would you crash on your z2? every 5-10 minutes as well?

buoyant hemlock
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Depends on how much I'm playing

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I've crashed as little as once every 30 minutes and as much as twice in 5

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I can't get the crash to trigger on Nox

hearty carbon
#

I got an error saying "Stage does not exist" but I missed the error code part 🤔

#

This is due to an ambush and me disconnecting from the internet.

#

and it still expended ammo GWnoneMeguDed

wicked veldt
#

Solution: don't disconnect from the internet

hearty carbon
#

very true GWchinaDJeanneDespair

quaint seal
lofty silo
#

Guys

#

Its it normal?

#

🤔

#

You can't change

wicked veldt
#

San Diego 4ever

lofty silo
wicked veldt
#

@lofty silo try tapping Sandy first to de-select her

#

and then select another ship

#

(Laffey in your second screenshot)

lofty silo
#

It doesn't let me chose to change on spot

#

on jp you can...hmmm
You guys didn't let it?

spice saffron
#

Has anyone ever actually constructed Edinburgh in this CBT?

frosty gyro
#

I have not but she does exist in CBT

dusty beaconBOT
#

🔄 If you encounter a bug that is not listed in #known-bugs , please use this google form to report any bugs/translation issues in the game to make sure that all of the necessary information is provided https://goo.gl/forms/YVtYNnG7PWsYEuSn2

If we need additional information from you, we will tag you in this channel. Please refer to the pinned messages for full details! Thank you Commander!

fluid cradle
tidal mulch
#

@fluid cradle CBT is over

fluid cradle
#

Oh, now I am sad.

manic olive
#

Hope you said proper goodbyes to your ships

wicked veldt
wicked veldt
#

.repeat 120 If you encounter a bug that is not listed in #known-bugs , please use this google form to report any bugs/translation issues in the game to make sure that all of the necessary information is provided https://goo.gl/forms/YVtYNnG7PWsYEuSn2

If we need additional information from you, we will tag you in this channel. Please refer to the pinned messages for full details! Thank you Commander!

dusty beaconBOT
#

🔁 Repeating **If you encounter a bug that is not listed in #known-bugs , please use this google form to report any bugs/translation issues in the game to make sure that all of the necessary information is provided https://goo.gl/forms/YVtYNnG7PWsYEuSn2

If we need additional information from you, we will tag you in this channel. Please refer to the pinned messages for full details! Thank you Commander!** every 0 day(s), 2 hour(s) and 0 minute(s).

sudden wolf
#

?alguide

dusty beaconBOT
tiny brook
#

there still some text warping ^^

wicked veldt
#

Noted, ty

desert hemlock
#

Dorm appears empty despite having added 2 girls after the tutorial

#

Can't remove or add girls to the dorm

#

Supplies are still being consumed though.
Reload fixes this

spice saffron
opaque horizon
#

1-4 title is "Sukura Fleet" instead of "Sakura Fleet"

azure vigil
#

i can't put laffey and portland in the dorms :( i just bought a slot

desert hemlock
#

@azure vigil Just had the dame thing. Try reloading the game

#

*same

azure vigil
#

oki thx

wicked veldt
#

@spice saffron Submit that with the form please

spice saffron
elfin oyster
#

i saw that "word filter is overly strict" is already in the known issues but just wanted to say that it also prevents typing actual names of ships like Sussex (because of the -sex at the end)

spice saffron
#

Done.

rain kestrel
#

Text wrapping in dorms buggy

marble wasp
ruby cave
#

Can't change quantity of purchase of dorm food supply

spice vapor
#

The Game still doesn't work with data ussage when there is no wifi available

stable light
#

I'll send in a bug report too, but Dorm bugged out for me where my ships disappeared from dorm and the ships that were in the dorm had a blank text above their name

#

It fixed with reloading game.

nova jasper
#

Seems the diamond icon on the "add gold/oil" screens is still not showing

halcyon viper
#

dorm bugged

clever shoal
#

Closing the game and reopening it fixes the problem

#

Like closing it completely

spice vapor
slim moon
#

have you try to close and reopen the game?

spice vapor
#

(I sent the form already when It was CBT btw)

#

Yeh, still happening

nova jasper
#

Check that your device isn't restricting mobile data for it

buoyant hemlock
#

seems like they only fixed half of the stuff we reported

#

how demotivating

nova jasper
#

That's why it's OBT, not grand launch

#

They're still fixing bugs, and whatever new ones get reported

buoyant hemlock
#

would prefer they had finished fixing all the typos and grammatical issues before OBT though since it's rather embarassing to still see them there

spice vapor
#

How do I check that?

fluid swallow
#

1-4 Stage typo... still the glorious SUkura fleet

buoyant hemlock
#

One of the Commissions took my 800 oil, then my app hanged and crashed. I restart the app and come back to see that the countdown timer hasn't even started

#

(8 hour one btw)

spice vapor
#

Nvm, checked, its all ok, nothing restricted x(. Damm bugs. Im on holidays for a week away and want to play a little for the login bonuses at least .

round jungle
#

umm is it just me

#

or is dorm bugged?

#

one slot is locked / invisible

next shard
round jungle
#

yea that

next shard
#

z23 and cleveland were set earlier in dorm tutorial , after couple minutes when return to dorm

these two disappeared , when try to add both z23 and cleveland do have small purple box (in which that is already in the dorm)

round jungle
#

never mind , app reboot

#

fixed the issue

buoyant hemlock
#

Well this sucks, there goes 800 oil

#

down the drain

spice vapor
#

I wish rebooting fix the mobile data ussage bug too fak

static slate
knotty sigil
#

You can only get past the initial login screen using VPN

#

RIP

static slate
#

It was fine earlier.

lofty silo
#

It is time

#

to get serious back

flat field
#

Oh thank god, I'm not the only one who cant get past that loading screen

knotty sigil
#

Use VPN

clever shoal
#

I'm getting it too

turbid osprey
static slate
#

I don't think it's the solution, Tuna.

#

It was working fine earlier.

#

And it happened just after the hotfix.

desert hemlock
#

Yeah, same for me

knotty sigil
#

The VPN was the only thing that worked for me, then i tried without VPN and it didn't work

static slate
#

Also, @turbid osprey, touch the top left icon.

#

Oh ok.

turbid osprey
#

top left icon?

static slate
#

The arrows

dreamy rover
static slate
#

Oh wait

#

Sorry, I was confused. 😦

vagrant vapor
#

I'm still on tutorialfumizukiStare

plucky wedge
round jungle
#

I'm having that same problem too

#

Weird

knotty sigil
#

I still don't like that i have to use VPN to load the game laffeyDrink

desert hemlock
#

Has anyone who gets stuck at the initial loading screen after the hotfix found a solution?

reef torrent
#

I have same problem

#

stuck at "loading game... " screen

#

after hotfix

sturdy temple
#

Looks like 'first purchase reward' is just an empty mail.

#

Nothing in it.

knotty sigil
#

I was stuck at the "checking for updates" it only fixed used VPN

desert hemlock
#

Where are you VPNing to?

static slate
#

Same

knotty sigil
#

USA

desert hemlock
#

And what VPN are you using, I'm having no luck.

knotty sigil
#

TunnelBear

desert hemlock
#

yeah doesn't work for me

knotty sigil
#

Different problem then

desert hemlock
#

but you said you always needed the VPN, not just after the hotfix, right?

knotty sigil
#

yeah

desert hemlock
#

Anyone know if you can clear data/cache on Android level without losing your account? Didn't get a chance to link it yet.

reef torrent
#

clear data will lose your acc for sure..

#

clearing cache didnt solve loading game screen problem

#

already tried it

craggy temple
#

i think it lost some words

sharp sage
reef torrent
#

good thing i didnt buy any cash shop yet i guess..

sharp sage
#

nothing...

azure cedar
#

I can't seem to increase the amount of food to buy at once in the dorm.

willow thorn
#

The title screen wont load

pure pier
#

^

#

This is cause the hot fix prob

knotty sigil
#

What are you getting? Loading Game or Checking for Updates?

reef torrent
#

rip, pls add more victims so they can fix this faster

pure pier
#

"loading game"

tawdry oasis
#

Loading game

reef torrent
#

Loading game

#

it's not vpn problem

#

this is happened after installed hotfix

tawdry oasis
#

Same

rapid pilot
#

Is the bug report form pinned still valid?

spice vapor
#

Even with vpn , can't load the Game with mbile data kisaaa

storm sparrow
#

I had the issue with sitting at the game loading screen, went to reinstall and now i have a black screen..

pure pier
#

Its the hot fix, just wait for another fix

lofty silo
#

Just after I evade...

north lark
#

the 100 is on the Decor

ornate schooner
#

Report it with the form

willow thorn
#

I cant play the game because the title screen wont load and idk how to report it

north lark
#

will do

vestal belfry
#

saratoga was dropped into my dock without a message

spice vapor
#

Well. Rip playing until I come back home in a week and I can use a decent wifi T_T. Damm you bug

copper ledge
#

can i post here other problems here ?

#

i pre registerd for azure lane one of the first 1000 and i didnt got any notifications or else

wicked veldt
#

I don't think that's really a bug

#

This is mainly for bug reports about the game

copper ledge
#

well damn

balmy lark
#

I assume the loading screen bug has been reported already, right?

pure pier
#

yah

lofty silo
#

Isn't there supposed to be claim button?

#

Ah yeah

balmy lark
#

Eternal hotfix-for-the-broken-hotfix waiting room

steel quarry
reef torrent
#

I'll just waiting here then laffeyDrink

#

until fix for loading screen

lofty silo
#

Imma sleep lol

reef torrent
#

i guess i will too

lofty silo
#

We still got avrora or no?

stark latch
#

Sweet black screen

#

i love it Kappa

buoyant hemlock
#

Is Akashi quest bugged or not unlocked yet?

#

I did many pats

sand glade
#

York has no text

valid aurora
#

Got a very strange problem. I can not bind my account neither on Twitter or Facebook. Both crash to reboot.

Also can not restore account binded from another devices.

Last and strangest. Clear data or reinstalled are not result losing account on that device.

Now I stuck with that account on one device that can not bind or use another account...

pure pier
livid aspen
pure pier
pure dust
#

Black screen of death longcryland

stark latch
terse wave
#

Just got the game to download and I'm unable to get it to load its version, is this also due to the hotfix I read above?

wicked veldt
#

I updated my game with the hotfix and got in just fine (iOS)

#

Idk about android though

pure pier
#

Here ^

desert hemlock
#

I think it's only android.

wintry goblet
#

"Ho" is still censored in guild creation 😦 Can't make Shogun or Shogunate

spice vapor
#

Well. I already reported the bug un CBT so XD.

knotty sigil
#

Oh

#

Shogun, good to see you here

buoyant hemlock
#

is anyone else getting stuck on the loading game screen

wintry goblet
#

Hey Tuna 😄 and yeah I did too Navy seems to still have made it in >.<

clever shoal
#

I'm still stuck at "loading game" with warspite and Liz

livid aspen
#

yes, there is a loading screen bug

opaque pewter
#

i open game and all i can see is a black screen

stray locust
#

Stuck on loading game after uodate 4mb

buoyant hemlock
#

great

opaque pewter
#

not even loading screen

#

time to re install

jade hedge
#

@opaque pewter same here

opaque pewter
#

well re install not helping at all

#

sad

jade hedge
slender sedge
#

facebook link is bug ?

#

i cant link my data with facebook

covert island
#

I can't install the game from this link

#

!alenapk

dusty beaconBOT
covert island
#

I can download it but i cant install it, keep getting parsing error "failed to parsh data" thing.

#

I'm not from us or canada so it's my only way to download the game.

#

Any fix?

terse wave
#

Well that explains my problem. I got the app to download but I guess this loading screen bug is preventing it from retrieving latest version info (IOS)

spice vapor
#

Pray to boat gods

hot berry
#

uhh for that, u need to download the APKPure application to install it. The file is actually an xapk file which apparently requires the help of the APKPure application to install

covert island
#

Hmm, is that so? Okay thanks for the info :) i'm going to try and get the APKPure app.

hot berry
#

no probs, it was not made obvious either because the text that tells u that is kinda small

#

well not small, but hidden away several pages away

slender sedge
#

qooapp have up now

hot berry
#

o

#

thx 4 the info, prefer qooapp myself

wicked veldt
#

@terse wave I'm on iOS and didn't encounter that issue when updating to the hot fix

slender sedge
#

no one have problem with facebook link ?

wicked veldt
#

you can do it if you login with browser and not the app

slender sedge
#

thx 👌

terse wave
#

Is the hot fix a separate update or ingame? If it's ingame I can't even get it because I can't get the thing to get the info it needs.

nova jasper
#

Hotfix is in-game

#

Account binding screen still talks about the nonexistent migration codes (unless those actually are planned now)

outer geyser
#

Can't seem to exchange oil for more tha 1 food item at a time.

#

(ie the arrows and +10 button dont seem to work in the dorm food exchange menu)

terse wave
#

Then there is no way I can get the hotfix because I can't for the life of me get this game to get its version info

#

I'm mashing that retry button

floral salmon
#

Dorm's dead for me somehow, girls are missing.

outer geyser
#

Friend had that issue, it seemed to begin working again after a force close of the game and reopening it

terse wave
#

This is as far as I get, I may not have the best of internet but it's not that cruddy

#

(IOS)

buoyant hemlock
#

Try using a VPN and connecting it to the USA/Canada before starting the game, it might fix it.

bitter kernel
#

2nded on the dorm issue @floral salmon I went to check it when supplies reached 0 and 1 girl vanished, now neither are working, effectively broken

terse wave
#

Alright, I'll try it

floral salmon
#

I had to re-launch the game to get the girls back in the dorm.

mortal rose
#

This happens in a lot of places, but the bottom text is unreadable behind the bar (iphone X)

olive plinth
#

I noticed that in battle, enemy ships don't die once they hit 0 HP, they die once they hit negative HP

flat field
#

Reinstalling the app from qooapp did it for me. The game loads and I can get in game.

pure pier
#

I did reinstall the game from apkpure (Cause qooapp and black screen happened) and it seems to work

deep obsidian
#

if you reinstall do you lose your account?

pure pier
#

Mhm, but i binded the acc with twitter

#

So dont do it if you didnt bind it

#

Btw im using android just in case

desert hemlock
#

I didn't get to bind it yet, annoying.

pure pier
#

That is the first thing i do in these kind of games, sometimes is useful

desert hemlock
#

I actually closed the app on emu, to see if the acc binding from the CBT still worked on my phone. It didn't and when I tried to start it on emu to actually bind it for OBT. This hit me. urgh

tawny comet
#

I tried spam-tapping on the scout ship in the tutorial for first stage, and I somehow tapped it before it told me to. Then, my screen was dimmed a bit, as if it was trying to tell me to do something. The game stopped responding, so I restarted, and it doesn't load anymore. Just a white screen and a black screen. I did everything short of reinstalling, no luck.
EDIT: Reinstalling game fixed. Dunno why it happened in the first place.

mellow beacon
#

some of the weekly quests don't seem to be making any progress, is this the same for anyone else?

pure pier
#

It is prob cause you completed one so another popped up

loud dune
#

Is the link in the channel description still the one we should use?

#

Says closed beta when I finished it rooSip

pure pier
#

Yes

tepid kiln
#

Anyone have the game stuck on "loading screen" after update

flat field
#

try to reinstall the app

#

that worked for me

#

android btw

pure pier
#

^

desert hemlock
#

plenty of people, If you don't care about your acc or have already bound it, reinstall

tepid kiln
#

I didnt bind my account though and redeemed my code

pure pier
#

Wait then

desert hemlock
#

welcome to the waiting room then

tepid kiln
#

Haha thanks...I want my aurora

rancid sleet
misty prism
#

Can't collect reward

manic hemlock
dense canopy
steady sun
#

Remember to use the bug report form folks! (Glad to see I’m not the only one with broken Dorm)

desert monolith
#

well he is streaming soo i guess he isnt checking it lol @dense canopy

subtle elbow
#

(have enough fuel)

fast oracle
#

i just discovered he same

inland moss
#

Bought the level 10 supply pack for gems and got nothing for it, but the gems are gone now. Just gave me an error saying I didn't have enough (I did) and then they disappeared

fast oracle
#

worked in CBT if i remember correctly

subtle elbow
#

Yeah I had no problem with buying in CBT either

outer geyser
#

The arrows also seem to have their drop shadow slightly cut off on that same screen, oddly...

brazen patrol
astral atlas
inland moss
#

I think relogging fixed it. Still kind of odd it freaked out about buying them the first time.

buoyant hemlock
#

Hard Mode world 1-4 says Sukura Fleet instead of Sakura Fleet.

mellow beacon
#

@buoyant hemlock there was a hotfix for that, if you relog it should be fixed already

buoyant hemlock
#

Oh? I'll check and delete if it's fixed. @mellow beacon

#

Mine still says Sukura in Hard mode.

mellow beacon
#

mb your right it seems they only fixed the normal maps spelling

outer geyser
#

Seems like I got the notification for a commission ending 2 minutes early?

harsh light
#

Massive connection problems. I get kicked out every 10 minutes and it takes 1 to 2 minutes until i can reconnect

umbral rock
#

Im sure its been mentioned to death but "ho" being censored is still an issue...any idea when or if it will be fixed? i thought it would have been fixed from the CBT

shy leaf
hasty tinsel
#

@umbral rock Noted under #known-bugs as "overly-strict word filter"

frosty gyro
rotund violet
#

Sukura fleet is fixed, but only for normal mode

#

it's still in hard mode

astral atlas
#

@frosty gyro Sorry. Looks like I to totally missed the channel.

nocturne chasm
#

are ios and android servers not separate anymore? my friend was able to friend me in game. he's on ios and i'm on android

wicked veldt
#

They were never separate, it's just that you couldn't transfer your progress from one device to another. However, I think you actually can now, it was just patched in

quasi yoke
#

I can't add either Laffey or Yorktown to my Dorm, they both just have this pink icon on them. I can't recall them, and if I try to add more than 1 other ship to the dorm it tells me that "The limit has been reached"

#

The food isn't going down and there's no training timer. It's like they both are and aren't in the dorm at the same time

#

The two of them are the ships I put in during the Dorm tutorial, so maybe there's some conflict there?

wicked veldt
#

Try restarting your game, but I think it's known

daring geode
quasi yoke
#

Dunno why I didn't think to just restart the game laffeyDrink

dense mirage
#

@daring geode delete and reinstall the app - that fixed it for me and kept my data, even though I didn't bind an account yet

quasi yoke
#

In my experience, @daring geode having an unstable connection can also screw with the download/loading, but that might not be an issue for you

daring geode
#

Yea I was debating on reinstalling the app but I didn't know if my data would be lost.

#

My connection is actually really good

dense mirage
#

its definitely not the connection, it was the 8MB "hotfix" this afternoon that broke loading for many of us

deep obsidian
#

so if you reinstall you keep the data even if you didn't account bind?

dense mirage
#

You don't lose your unbinded account on Android, yep

daring geode
#

Yea I just reinstall and all good

#

Thanks guys!

dense mirage
#

Glad that fixed it!

daring geode
#

Yea I was lvl 22 lol didn't want to loose my progress

wary basin
#

When you say uninstall, do you mean clearing the app data, or uninstalling the whole app?

daring geode
#

I just uninstall the application

wary basin
#

And it kept the account?

simple lynx
#

getting "Shop purchase failed.:1109" when I try to buy gems

daring geode
#

Yea it kept the account

wary basin
#

Ok, hoping this works

tepid kiln
#

Just did it. Worked for me. Thanks guys

faint gorge
#

Im not sure if this was reported yet, but clicking on the circed affection icon dosen't bring up the stats screen.

simple lynx
#

shop error, shows up every time

dark creek
#

I can't seem to play, I downloaded the game and when I try opening it it just freezes on a black screen

flat pebble
#

Same here

dark creek
frosty gyro
#

@faint gorge its been reported in CBT and it is not a bug, affection is not yet fully implemented

faint gorge
#

so i cant marry things yet?

#

that sucks

bitter ridge
#

I found a problem

#

In Dorm,

#

when you buy food, the quantity selectors don't work

#

I tried to buy more than 1 food of any type for 20 seconds

#

I cannot buy more than 1

fluid swallow
#

might be a bug, but i can’t press the arrows... they don’t respond

#

oh look armored raven having the same issue

rotund violet
#

yeah, it was working in CBT but it's broken now

somber robin
#

Stuck at loading

#

Tried restarting the game but doesn't work

buoyant hemlock
#

did they fix the loading screen bug

frosty gyro
#

no

somber robin
#

Should i redownload the game ?

left lion
#

A little distrubing tbh...

frosty gyro
#

been reported

#

in cbt

#

still exists

left lion
#

Ok, just making sure renownthumbsup

vast sapphire
#

York's lines are glitched

hearty carbon
#

apparently when you finish a map by defeating a flagship then levelling up to 12 that unlocks commissions, Amazon will tell you to close the chapter menu but you can't thus soft locking it

#

restarting the game fixes it

hot forge
#

When visiting supply shop, it's make your game restart and this bug is always trigger when your visiting supply again.

I can't exchange my Merit or buying gear pack at Supply Shop because this bug

frosty gyro
wicked veldt
#

@hearty carbon soft lock would be freezing/crashing

hearty carbon
#

hmm then the proper term would be "getting stuck"?

wicked veldt
#

@hot forge what platform?

#

Just go with freezing/crashing

#

Freezing is like getting stuck

hot forge
#

@wicked veldt Android

hearty carbon
#

okay thank you

jade mica
#

Uhm, form says CBT, is it still used for OBT?

bitter ridge
#

They forgot to change the form. I don't think there's a problem.

jade mica
#

Alrighty

wicked veldt
#

@jade mica yeah I changed the back end spreadsheet and file name to remove CBT and I forgot to change the section header blobteefs

#

@hot forge make sure to report that with the form. I was going to test it on iOS but I'm only level 3 laffeyDrink

hot forge
#

@wicked veldt what kind of type this bug to report it? Backyard/Academy or other?

stiff thunder
#

I'm trying to redeem my code for the CBT but there are no server options.

desert monolith
#

Incremental buttons are not working.

bitter ridge
#

You're the third person

simple sinew
#

Very minor issue, but the gem icon doesn’t appear when looking to use gems to either boost oil or coins.

maiden ridge
#

So I take it the Facebook bind is still bugged...? Anyone hear any news on that? Don't use Twitter, so Facebook is my only option =\

buoyant hemlock
#

I submitted a bug report that we can't use the "migration code" option

#

Which I would vastly prefer to either Twitter or Facebook

wicked veldt
#

@maiden ridge Workaround for the facebook issue is to login via the browser method, not the app

#

@buoyant hemlock Not a bug, it's intentional. That's more like game feedback and it's been suggested

#

@simple sinew that's a known bug from the CBT

buoyant hemlock
#

I see, thank you for clarifying that!

#

I truly hope it gets added

maiden ridge
#

The browser? Like, internet browser on the phone? How do I access Azur Lane there?

wicked veldt
#

It's the bottom authorization option

#

when you go to authorize

#

the first one is to authorize "with the app"

#

and then the second one is like "by logging in" or something

#

it's the second one

fluid swallow
#

can someone forward this to a azur lane staff or something?

#

not sure why i keep getting this error...

wicked veldt
#

?techsupporten

dusty beaconBOT
maiden ridge
#

Okay, I'm not seeing this "Authorize" anywhere... Is that an option on Facebook itself?

wicked veldt
#

I mean "bind facebook account" is the "authorization process" basically

#

I'm paraphrasing

#

just click the second button when it brings up the FB screen

maiden ridge
#

It doesn't bring up any buttons after I tap the "Bind Facebook account" button. It just says "loading" and then gives that hash error

wicked veldt
#

Oh

#

well that's a different problem

#

I guess submit a bug report and email support

maiden ridge
#

That's weird, cause it gives the exact same screen you posted in the known issues section =\

wicked veldt
#

oh wait

#

I thought you were talking about a different screenshot

somber robin
#

Is the loading stuck bug fixed yet ?

wicked veldt
#

Not sure. It doesn't seem to be experienced by everyone either

#

reinstalling your game should work and you won't lose your progress on android at least

fallen pagoda
#

Not sure if this is a glitch, but it doesn't clarify what was being spent... So I hit confirm and it spent 100 Gems.

frosty gyro
fallen pagoda
#

@frosty gyro : is that where you're telling me to post this?

frosty gyro
#

no its a known issue

fallen pagoda
#

Awesome! Thanks!

compact sonnet
#

Gem pack says it's 79.99$, but I was charged 109.99$. I am in Canada, amounts should be in Canadian dollars for me.

frosty gyro
#

🐋

torn crystal
#

Everytime I try to bind the account to twitter or facebook, the game crashes

wicked veldt
#

Is $109.99 the equivalent of $79.99 USD?

compact sonnet
#

Yes, but still a bug, all amounts should be displayed in the country you are from.

wicked veldt
#

Yeah, go ahead and submit that

compact sonnet
#

I have no idea under what category

wicked veldt
#

Technical/Hardware

compact sonnet
#

kk

wicked veldt
#

I might add some more categories but I need to think about it

#

Ok I added a bunch more categories

north flume
#

But what about if people were unable to take theirs nicknames because of word filter? It's not a big problem for me, cos I remembered someone saying you can bypass it by using capital letters, but I'm sure there're people, who just took something different, but would like to use what they want and not what they're stuck with.

compact sonnet
#

I just submited it lol

wicked veldt
#

@north flume Not sure what, if anything, they'll do about that. But it's the design of every azur lane version that you can't change your nickname once you choose it

north flume
#

Yeah, I get that. It's just weird.

#

They knew word filter was a problem and did nothing with it.

wicked veldt
#

Yeah, that, I don't know. @mild rain would have to answer that

#

This time we have "break" and not "bring" but now we have "outter" which is incorrectly spelled and defenses is weird

worthy narwhal
#

Armor stat is glitched. It used to show which armor type (light, medium, or heavy) but now it just say armor

#

Also, do we still send the bug reports in the link the LinBot provide? Because it still says Closed Beta Test Bug Report

mild rain
#

@north flume Hang on, I hope we can quickly import the filter from JP version as a hot fix, as the current one is just an overkill and causing a lot of troubles hipperMad

north flume
wicked veldt
#

@worthy narwhal yes use that I'm dumb and didn't change her message string

worthy narwhal
#

Making sure, thank you

paper briar
#

York on retrieval has no dialogue, anyone else get this?

desert hemlock
#

Morning! Is the login error after the hotfix adressed yet?

#

@wicked veldt can I really uninstall and reinstall to fix the stuck login screen? I didn't bind my account yet and don't want to lose it.

wicked veldt
desert hemlock
#

Good stuff, time to get out of bed then

dapper cairn
#

I cant press +10 and increment buton

spice latch
#

same

desert hemlock
#

@wicked veldt Uhm, after reinstall I get the tutorial again and I have to choose a starter & name. RIP Account?

wheat sage
solemn belfry
wheat sage
#

@paper briar mine got dialogue, but broken symbol?

#

btw Android Version

wicked veldt
#

@desert hemlock uh... idk what to tell you. If you know the name and/or user ID of the account maybe send an email to customer support and explain the situation? They might be able to help you

#

?techsupporten

dusty beaconBOT
desert hemlock
#

@wicked veldt well I haven't bought anything or used my Avrora yet, so I'll just cry about the loss of my name and use then new account. Still losing multiple hours of progress. Not use if you should keep that pinned as a solution.

wicked veldt
#

Well I'm just going by what @proper ridge said

#

@maiden lava did it work for you?

buoyant hemlock
#

My dorm glitched

#

They don’t count as in there

#

But I can’t add anyone else

#

I’ll close the app and try again before reporting it

#

Reopened the game and it works properly now

raw pivot
buoyant hemlock
rancid sleet
#

Should be CL not LC

lethal ember
#

After the update, I got a blank first recharge bonus mail. Is that a bug?

tiny pine
#

Can't add more and just manually buy one......

lethal ember
#

@tiny pine It is a known bug. THanks

wicked veldt
#

@buoyant hemlock @raw pivot @rancid sleet @tiny pine All of your bugs are known (and in fact KiYa your bug was also reported by Tactician)

#

@lethal ember I haven't seen that one before. Definitely report it if you haven't already

lethal ember
#

@wicked veldt Report via email?

wicked veldt
#

Probably the bug report form since it's not an urgent issue

frosty gyro
#

thats been reported like 900 times, the food one

wicked veldt
#

I'd use the email for urgent problems that can't be replicated by others and/or purchase issues. But it seems to me that the empty 1st recharge bonus email isn't a problem per se, unless you didn't get the double gems from your first purchase

lethal ember
#

Thanks. Reported on Google Form

#

Yeah, not really that big of a problem.

dim arrow
#

#EN is we still can't access shop?

south wigeon
#

So my game run fine until i download audio file. I download audio file then my game keep crash when i try to sortie. Its 2 times crash happen already. First time i have to clear data

#

Anyone have encountered bug like this

worthy narwhal
long reef
#

Screen keeps bringing me here, but not giving me my log in bonus.

lethal ember
#

Error screen when using two devices and the login expires

worthy narwhal
#

Well, no... either you use 5 attempts and last one causes an error or you use 6 attempts but the counter doesn't change until you restart game. I don't remember if I had 1 attempt left or used them all but system didn't register it.

pale patio
#

@long reef this was a bug in cbt, i dont know if it's back now. but, you're not getting your rewards because it refreshes at 12 pdt

#

i hope the screen popping up every time we open the app bug isnt back

long reef
#

Silly me. I just assumed because it kept going there that it was. I’ll check back at 12 PDT

pale patio
#

yeah im getting the pop ups too now

long reef
#

It’s a little bit annoying :p

pale patio
#

for sure. they fixed it after cbt, but it's back for some reason

frosty gyro
#

00:00 is in 17 more mins

uncut orbit
#

idk if its a bug but

#

the ship you get from first recharge is meant to be 5 star like it displayed right?

#

but for some reason it gives a 2 star version of it

fair ridge
#

anyone else experiencing a bug where you cant buy food in bulk in the dorm

uncut orbit
#

yea XD

bitter ridge
#

Daily is bugged

#

I did torpedo challenge before reset time, so logically, now should be time for suicide boat daily

#

But I can't enter it.

tardy hound
#

i can't get into the game

#

should i delete and reinstall

buoyant hemlock
bitter ridge
#

Yeah. Really silly. I wonder if it's a server error

frosty gyro
#

might be

bright roost
#

Dorm buying food you cant change it to higher then 1

frosty gyro
bright roost
#

sorry i was looking through it and must of missed it

frosty gyro
bright roost
#

what about getting gems and not recieving the bonus ship+ other things?

frosty gyro
#

bonus ship?

#

gems yes

tardy hound
#

i tried binding my account to twitter so i can delete and reinstall but it just asks me to authorize access to my account over and over

bright roost
#

yeah i saw at one point it was like first purchase of gems came with a ship or something

#

i might be wrong though

iron delta
#

Has the problem involving account binding to facebook been reported?

hoary hinge
#

i cant start this commission because of that error

north flume
#

restart the game

bitter ridge
#

Your name isn't convincing.

fathom bison
north flume
#

Your name isn't convincing.
It mean I know what I'm talking about smugBucky

lofty halo
#

How can i obtain 1st recharge reward? i can't get it via Mail.

hot forge
#

@lofty halo try to report it via email. So they (Yostar staff) will fix it

lofty halo
#

i got her , i had to collected on Event page instead of mail.

hot forge
#

👌

maiden galleon
#

also having problem with "unable to retrieve latest version info"

#

works fine when i use mobile data, but i got the error when i use wifi. The exact opposite from another user that i've seen getting this problem

misty prism
buoyant hemlock
#

I seldomly get this "Account is logged in on a different device" message and logs me out. I dont share my info with anyone else so it should be a bug or something. just putting it out there

clear atlas
#

When will we get a fix the game freezes

frosty gyro
#

@misty prism reported already

compact badger
#

Im having the same problem as jayplus where im not getting my first time gem exchange bonus reward

#

whats the email for AL?

frosty gyro
#

did you collect it

#

@compact badger

compact badger
#

No, in fact when I first started playing after release it sent me mail immediately titled "1st Exchange Bonus" but it didnt have anything, not even text, and I hadn't made a purchase yet

frosty gyro
#

collect it :/

compact badger
#

theres nothing to collect

frosty gyro
#

do “First Gems” and u should be able to collect it if you press add gems or so

maiden galleon
#

i guess ill wait for more stable version .. oh well

frosty gyro
#

cool

silver sonnet
#

This should be "manually aim" not "mainly aim"

slate needle
#

uh does anyone else have the game restart at random?

oak fractal
slate needle
#

all right the restarts were fixed once I limited the amount of background processes it was probably a lack of ram issue

umbral rock
#

There's an issue in the dorms, I can't buy more than one food item at a time, it seems the arrows and the +10 aren't registering when you touch them

wicked veldt
#

@pale patio I've noticed in JP that the login screen would always pop up for me between 0 and 60 minutes before server actually resets. I wonder if it has something to do with daylight savings, idk. But yeah, I think that's actually in other versions too

#

@iron delta Yes, it has. It was a problem in CBT too. It's pinned in #known-bugs

umbral rock
#

Ok cool thanks

dusty beaconBOT
#

🔄 If you encounter a bug that is not listed in #known-bugs , please use this google form to report any bugs/translation issues in the game to make sure that all of the necessary information is provided https://goo.gl/forms/YVtYNnG7PWsYEuSn2

If we need additional information from you, we will tag you in this channel. Please refer to the pinned messages for full details! Thank you Commander!

prime vale
rough ridge
#

So, it doesn't seem like the bind to facebook function is working. When I do it, it says I've already given AL permissions on FB, but the account doesn't appear to recognize that it is linked and gives me error 100815 when trying... Is that a bug, or caused by some other issue? Or, is my account linked and I just don't realize it.

buoyant hemlock
#

Not sure if this is already discovered or its just me, but when buying food in the dorm, I can only buy 1 at a time and not increase the amount I buy at once

wicked veldt
#

@prime vale Known as of the CBT
@rough ridge Known. If you have the option, select the second option on the facebook login prompt ("login with phone or email address") instead of logging in with the app. I'm not sure android has that option though, it might just take you straight to the error screen
@buoyant hemlock this is well known, please read #known-bugs before submitting more bugs

prime vale
#

Speaking of the binding, I tried binding my account to Twitter and nothing happened.

wicked veldt
#

You'll have to be more specific than that

rough ridge
#

That worked. Thank you NaviKing