#bug-reports
1 messages · Page 25 of 1
I think partially the overall sentence structure is awkward, having multiple modifying phrases like that
Something like "I dreamed about five figures, whose faces I can't recognize, yet they seem similar to one another; they tell me to follow them" seems like it would work, maybe
dreamt is sorta british english is my only nitpick
that looks awkward as hell
americans say it too you know
its often corrected to dreamt from dreamed
its like eaten and ate
mmm, I've been taught otherwise, and that dreamt pops up largely in british colonies/britain, similar to gray and grey
I'm not a fan of the initial phrasing, but I'll just go ahead and note that looks should be look for now
yeah, but the looks thing is just a typo, so I'll knock that bit out before moving there
was a bug with disappearing lines in profiles reported?
never seen that before
problem is I can't reliably repeat it, so not sure what's causing this one, other than "holding button and moving list"
but I made it disappear few times, so it's definitely a repeating bug
also managed to do it once with comment page, but only once
I'll go ahead and report it as is
thx bot
@distant flax There's two different kind of speed: evasion and movement speed. Boiler room is something that increases movement speed while something like cameo is evasion. The spd stat you see there is evasion. I know, it's confusing :C
Well that's still a translation issue then and the two should probably be switched
Or the stat should say evasion then? Something like
typo, should instead of shoulder
I think stat should say evasion tbh
Though the spd stat is more feedback than bug reports
Is it onboard or on board cuz I feel like it's the former
would lost in translation go in here? because there are a few lines that don't make much sense but comparing it to the wiki clears up a few things
lost in translation?
typos go here then report it, if its something you think could be betters its #game-feedback
@frosty gyro The #game-feedback is summarized in the spreadsheet in #known-bugs
Hmmmm?
should be in known issues
It's been mentioned before
Yup yup!
It's probably supposed to be Skill X Lv X
so to speak
go ahead and submit a report
Anyone else gotten a bug in PvP where even when you kill them all, one of their icon is still alive?
I unlocked the 3 poster set of Indy last night when you get enough stars with Portland and Indy, I placed it on the wall in the dorm and when I logged this morning it disappeared, it still says I have it collected
I even tried clearing the room and went back to the picture set and its not in any other tabs
I just "Claim All" from mailbox Eldridge and South Dakota, and no "Lock Ship" dialogue for South Dakota
Anyone else have that happen?
Same thing happened on both iPad and iPhone
done filing, time to dump info
On the Indy poster thing- I had a similar thing happen to my beaver poster, i collected it but couldn't find it anywhere
Why not just put them in the form instead of posting them all here? 
Already posted on form, posting here for visibility
you could've made an album tho
maybe should, this is only about half so far
Album sounds better yeah
Alright, deleting the clutter and posting this album https://imgur.com/a/pShA3Iq
Mostly just random punctuation, typos, and missing articles
@distant flax if regarding stats, might fall under Technical, since it's closely related on how the game run itself, isn't it?
@next field eh i left it under translation since all they really need to do is change the speed stat (SPD) to evasion (EVA) in the ship details which will solve the issue. Speed is actually a behind the scenes stat, and equipment that buffs speed actually does something they just aren't represented. Although I also recommended adding a speed stat to that screen too. @wicked veldt My bug report solution was probably poorly explained since i was on my phone. I hope this helps and i can redo the bug report if needed.
@distant flax ah I see. I was thinking that the stat is the one that wrong, not the descriptors lol
I think it's better explain with taken
damage is taken first before absorbed into HP
if you still wish to use absorb then:
"then absorb 20% of DMG taken to HP"
pretty sure he was talking about the first part
using "take" implies that SoDak receives 50% of the total damage sustained by the main fleet in extra
using "absorb" doesn't make much sense in context because she still suffers damage, and because of the heal
Absorb feels like she doesn't take dmg at all tbh...
absorb 50% dmg are u guys new to mobile games
I see that phrasing all the time in mobile games and it makes sense
that phrasing also implies that something else happens
in that case "bear" would be a better word, "absorb" implies the damage just goes nowhere
It should be "as" instead of "in"
How about just using receive?
Then, change the second receive into taken
Receive 50% damage taken by the main fleet
Rip English
"Every 30 seconds, receive 50% of the DMG dealt to main fleet ships for 8 seconds and then absorb 20% of the DMG as HP"?
The latter part should be, "Restores 20% of the absorbed damage as HP."
Absorb...
Hmm
Convert?
absorb and take is not interchangeable, can someone clarify her mechanic
Convert I think would be better
does she actually take the 50% of the damage on herself
Kaga and South Dakota are in the back row, Kaga takes 100 damage
so for 8 seconds, half of the damage done to backline goes directly to her(?)
correct intepretation : South Dakota takes 50 and Kaga takes 50
^
incorrect interpretation : Kaga takes 100, and South Dakota takes 50
the problem was, the way it is worded it could imply either situation
because there is no mention of the damage being transferred
ah yeah, the current phrasing doesn't imply that the damage is reduced to other ships
in this case redirect is the better word
Hmm
Redirects 50% of the damage the Main Fleet receieves to South Dakota and restores 20% of the damage as HP.
Every 30 seconds, redirect 50% of DMG received by main fleet to South Dakota for 8 seconds.
Then restore 20% of damage taken during the period
try to shorten yeah
I mean I thought the original was fine too, but I can see how it could be misinterpreted
Yeah, it was fine for me when I first read it
^
it's fine after some logical thought process
we need to use more complicated vocabulary
since it doesn't make sense if she takes extra damage and simply restores some of it
so (obviously) other ships take less damage
Every 30 seconds, redirect 50% of DMG received by main fleet to self for 8 seconds.
Then restore 20% of DMG taken during the period as HP
try to make it shorter and clearer but ends up adding the length instead 😒
the game really need to thinned out the font so more letters may fit into the box
If making it longer makes it a whole lot clearer, I dont see why not
the box won't suffice
As long as they input it properly.....
that is why
Text limit, huh
thinner font will really help saving tons of spaces
they are trying to fit too much info into a tiny box with fat text and the problem is worsened by how many skills work in this game
Still long?
as long as there is not a hard character limit it should be fine, the box supports a scroll bar
some of the newer chars in JP have skill descriptions six-seven lines long
the cooldown leaves room for question
does it trigger at the start of the 8 seconds or after the effect ends
tbh, it is shorter but brings out even more questions
removed it
but you don't want to make it too long or it's just going to confuse people
‘does it trigger at the start of the 8 seconds or after the effect ends‘
you’ll find out ;)
I think ethrundr's version was fine
mine just combining every opinion above tho www
What's the thinnest font available....let them use that
the fontface itself is already ok
but the weight
they need to make it bit thinner
current seems so bulky
Maybe add a scroll option for the boxes?
the JP version has one, I assumed this one did too but if not yeah, it should probably have one
actually for skillboxes there is indeed scrollable
but for the one in the academy is not
getting description too long might not fit into this box, while for the popup description, it'll fit due to scroll
The second part actually wants to tell
that the shield deployed only can withstand damage 5%(10%) of Lusty's HP
Offset is a weird word to put in there tho
it fits if the sentence is ordered differently
Deploy a shield to the vanguard for each airstrike equal to 5%(10%) of Illustrious' HP. Lasts for 8 seconds.
maybe like this?
I sent it in a report on that one, I can't remember the exact wording I used but yeah that's how it is supposed to work
So already reported then?
having redundant report never be a bad idea tho
yeah but I'd say submit it anyway just in case
in case of debugging like this
more reports means more credibility on the case reported
it's to make sure that not only one or two peps that are confused
Translation/localization or graphics/interface?
translation
K
always use that if talks about the wordings etc
graphics should only be used refer to the art, display in a whole, layoutting whatsoever
with my post earlier about south dakota
Submitted
i thought it could be misinterpreted with her just taking more dmg
and i thought the description on the azur lane wiki would work better
"Every 30 seconds, absorbs 50% of damage taken by the backline for 8 seconds. At the end of the effect, heals for 20% (50%) of the damage taken."
nah, as discussed earlier, absorbs mean the rest does not take damage
while the actual is, the rest still get damage, but 50% less
the rest 50% goes to dakota
absorbs 50% of dmg taken by backline
I know that there is 50% there
but the word absorb itself convey the means that the rest of backline does not receive any more damage
my issue with absorb was (and maybe this is just me)
during the skill active
transfer?
redirect
Every 30 seconds, redirect 50% of DMG received by main fleet to self for 8 seconds.
Then restore 20% of DMG taken during the period as HP
yea I know that
while take implies she received more and absorb implies the rest left unharmed
we before discussed that the word "redirect" will check both list
thus, the version above.
I noticed that the game crashes sometimes when entering a battle or PVP. I'm sure this has been reported at least once
Sometimes, tapping "attack" does
@severe bobcat @next field Maybe for South Dakota
Every 30 seconds, take 50% of DMG on behalf of main fleet ships for 8 seconds. Then restore 20.0% of DMG taken in HP
Censored at not bad word
Example : when saying "who", ho get censored become w**
Another one, Start become s****
And many word get censor which that words are not bad word
I was in the collection of the ships and half of the translation was bugged
@wanton quail That's been noted already in #known-bugs.
oh okay
@hot forge It's been brought up that the sensor is overly strict
I hope in the future the team AL EN can re-sort the words which should be censored and which are not
I can't make any promises, but I don't see why they wouldn't
I just hope I'll actually be able to use my nickname in a game
I'll put it in #game-feedback again for the record
Shropshire translation error has been reported already, right?
Check that link above
Do i need to download voicepack to see dialog lines when tapping on my secretary girl? 
ty
is the Daily log in Rewards suppose to pop everytime you log in or only during the reset
ah thank you
https://i.imgur.com/CBkyDs8.png translation missed when trying to do another stage
Sorry
so many repeats
Pressing the finish all button plays the building animation even if you don't have any quick finishers
Oh yeah, I noticed that and then I don't think I ever reported it
make sure you report it if you haven't already
is this already reported?
yes
no, I don't think
How it's shortened?
I mean, this is saying that you cannot rotate the locations
oh, that one
I don't think so, no
I’ll go use the form then XD
I want to report about connection i'm at indonesia which is part of SEA but i cant play this game except i use vpn
@dapper cairn try to read on other channel first.
The game indeed are region limited and afaik only North America and EU region that are not need the use of VPN.
@quick coral
"May not rotate in this location"
maybe?
you did realize that our connection blockage in Indonesia is indeed shitty, right?
😂
kicks on US VPN altogether and that'll save your time
I'm use samsung max vpn
@next field agreed, or maybe “can not rotate here” or whatever
Probably a translation error XD
The statement makes sense in Chinese
Untranslated text on warspites ability, submitting a report
Oh, did a quick look in known and didn't see it. Also assume text wrapping has been reported (i hope)
More times than you can possibly imagine
Anybody know if chicago's stranger line has been reported?
Not sure if anyone else noticed this but When u have Hood as your Secretary when u tap on her she doesnt say anything, nor does her speech bubbpe pop up
The only time she says anything is when u first open the game
After that none of the other voice lines work
🤦
Everytime i check this channel i only see the same 2 bugs being reported again and again 
^
Takao Main Screen 2
"Not even you can withstand blade, Commander."
Should be "...withstand a blade,..."
Takao Mission Reminder
"Last orders have been issued- new orders are ready! Are you ready to confirm, Commander?"
Instead of 'last', 'latest' sounds better
Takao View Details
"...dripping wears away the stones."
It's acceptably correct but the 'the' just irritates me for consistency's sake.
Umm, decided to try
Uh enhancing whilst in battle. Apparently it's not possible lol
I'm pretty sure it's "not even you can withstand my blade" actually 
Havent dl'ed the voice packs, so I'm just assuming
Either way, they still need to edit that
Dude your game lmao
@barren glade Can you get out of that or will more bugs pop up?
itu should be "my" blade
@barren glade you cant enhance your ships when they are on a sortie anyways
Takao was referring to her blade according to JP line
"この一太刀をまともに受けたらいくらそなたでも死ぬぞ!?"
well, to be exact, she is saying "this blade" without saying which
but given that she is currently holding a sword in the art, pretty much sure she is referring to hers.
Well that's a new one, Hood crashed my game so hard, my phone rebooted 
Welcome to the Hood

It never happened before and I'm nit able to reproduce it tho 
I had to quit cause I couldn't do anything.
Devine marksman skill descriptoin is not fully translate (the AP bullet is written in chinese)
*descriptions
@tidal kelp well known
@wicked veldt idk why, I didn't get Exp commander with higher level ship, but I get exp commander enemy with low level ship after win against enemy?
I can't explain this is bug or what.
Hmm
Yeah Idk, I guess report it. But unless you can trigger it consistently I can't really put it in #known-bugs
Ok. I'll report it
Done
@hot forge is ur eugen in backyard?
ship in backyard gets 20% exp bonus
this is a feature, not bug
I mean not exp for ship, but exp commander
oh rip oops
I know the 'battleship art not showing when they fire' was reported before, but that was for later in the game. It's happened in 2-4 for me too now
Also I got a pop-up when laffey dropped on 2-4, even though I already had gotten her twice prior
Not sure if I need to re-report the first to say I witnessed it on 2-4, but I'll do the second
That's a common thing in all versions of the game. Errors like that usually occur when your game client state isn't synced with the server state. Nothing to do except restart the game.
People have pointed out the names in collection being broken but
You also can't look at their profile once you obtain them
And I did get her, and she's in my dock, but she won't show up in archive
Hmm. Haven't heard that one yet. If it can be reproduced consistently by others I'll add it to #known-bugs but you can at least report it with the form for now
I'll see if it happens with the other collection girls when I get them
I didn't see it on known issues so sorry if it's been reported before, but the game is soft crashing quite frequently for me
like when it goes to load something, it just restarts
Can you trigger it consistently?
No, but it usually happens when I try to start a mission
If you can't trigger it consistently, I can't really put it in known issues unless it happens to a lot of people.
But feel free to report it
My best (uneducated) guess is that maybe it's a connection error?
Nah, you'll get a prompt if it's a connection error
it's just frequent enough to be annoying but not enough to be game-ruining
especially since I get the multiple daily reward prompts each time
the multiple daily reward prompts has been brought up before at least
I'm also getting occasional stutter in battles whenever a ship uses a big ability for the first time that battle, though I'm almost certain it's just my phone being underpowered
I can probably verify that one by trying the game on an emulator, since my PC is way stronger than my phone
Yeah, sounds like a "you" problem so to speak. Especially if it only happens the first time you use the skill
Shouldnt this be Sakura fleet?
now that I think of it
It's been mentioned already yzzle0
could the "crashing" be caused by my phone failing to load the assets fast enough?
Oh okay.
Hmm, that's a theory. Try it on emulator maybe and see if it persists? Not sure if you can play the CBT on two devices though
If I already have the APK on my phone would I be able to just transfer that over? Or do I actually need a verified Google Play account to play?
Because the emulator is good and all but I'm not exactly going to put my google credentials into it
If the latter is the case I can just wait until OBT to test it
Not sure, you can always give it a shot though I suppose
might as well
you can play on two devices
as long as you use same account
google account I mean
so not sure you can do it without one
that's what I'm gonna try
since I'm not putting my google username and password into Nox
I managed to get it working, and I can confirm the mid-battle stutter is entirely performance-related and not a bug
Good to know
for the record the phone I use that has the issue is the Moto Z2 Play
so that's the kind of hardware that's struggling
not sure if it'd be possible to add a graphics option to lower the battle effects but that would probably make the difference
now I'm just gonna use the free fuel to grind 1-2 over and over and over again to see if the game soft crashes
I think graphics quality toggle has been suggested
I didn't bother linking the devices since CBT ends tonight anyway, but so far I've blitzed through the tutorial with no crashes
So I'm thinking they might also be performance-related
my indy poster DISAPPEARED
how to repeat bug: get indy poster. next day it's gone, and portland's got a bulge in her belly
Someone else reported the indy poster disappearing I think
But I don't think it's clear exactly what causes it
I've noticed another person who uses a Moto E4 post that he crashes. I use one as well, but I tried out my CN account and I had no issues playing on that server
I tend to crash every 5-10 minutes on this beta client
And I've crashed at various parts of the game, whether in battle, on the map, or even navigating through the UI.
I've only crashed in battle when it would load the victory screen
Playing on my CN account I've had no issues last night, but I've only played for like 15 minutes last night.
and I have a higher level account. Which has more effects going off with more enemies and skills going off
I'm gonna fool around a bit more on Nox before the beta ends tonight to see if it's a device-specific issue
Maybe device or android version possibly. I don't know, I've submitted 2 bug reports pertaining to the issue. I believe others have as well
but it doesn't seem that common since it's only a hand full of people when I search on here
yeah I guess it's notable that my phone is Android 7.1.1 while Nox is 4.4.2
maybe like... 6-8 people posting about it
yeah my E4 uses 7.1.1
I'll goof around on my LG G2 which is on a lower version to see if it happens on there
the lowest android AL officially supports is what 4.3?
i dunno i couldn't find any info on that
my G2 is on cyanogenmod 6.0.1 though
i'll go through it a bit right now to see
what phone do you use?
Moto Z2 Play
@buoyant hemlock how often would you crash on your z2? every 5-10 minutes as well?
Depends on how much I'm playing
I've crashed as little as once every 30 minutes and as much as twice in 5
I can't get the crash to trigger on Nox
I got an error saying "Stage does not exist" but I missed the error code part 🤔
This is due to an ambush and me disconnecting from the internet.
and it still expended ammo 
Solution: don't disconnect from the internet
very true 
It should be "Time limit" right
San Diego 4ever
@lofty silo try tapping Sandy first to de-select her
and then select another ship
(Laffey in your second screenshot)
It doesn't let me chose to change on spot
on jp you can...hmmm
You guys didn't let it?
Has anyone ever actually constructed Edinburgh in this CBT?
🔄 If you encounter a bug that is not listed in #known-bugs , please use this google form to report any bugs/translation issues in the game to make sure that all of the necessary information is provided https://goo.gl/forms/YVtYNnG7PWsYEuSn2
If we need additional information from you, we will tag you in this channel. Please refer to the pinned messages for full details! Thank you Commander!
Does anybody have any ideas how to fix this?
@fluid cradle CBT is over
Oh, now I am sad.
Hope you said proper goodbyes to your ships
You guys should probably have this conversation in #460643534685470730
Because the closed beta test has ended, this channel is now closed. If you have any bugs you haven't yet submitted, please do so via this form https://goo.gl/forms/YVtYNnG7PWsYEuSn2
.repeat 120 If you encounter a bug that is not listed in #known-bugs , please use this google form to report any bugs/translation issues in the game to make sure that all of the necessary information is provided https://goo.gl/forms/YVtYNnG7PWsYEuSn2
If we need additional information from you, we will tag you in this channel. Please refer to the pinned messages for full details! Thank you Commander!
🔁 Repeating **If you encounter a bug that is not listed in #known-bugs , please use this google form to report any bugs/translation issues in the game to make sure that all of the necessary information is provided https://goo.gl/forms/YVtYNnG7PWsYEuSn2
If we need additional information from you, we will tag you in this channel. Please refer to the pinned messages for full details! Thank you Commander!** every 0 day(s), 2 hour(s) and 0 minute(s).
?alguide
This general guide by Hayashi#8923 explains Azur Lane for beginning, intermediate, and advanced players. If you're not sure where to start or how to optimize something, try checking it out! https://azurlane.koumakan.jp/User:Shipposting_Duck
Noted, ty
Dorm appears empty despite having added 2 girls after the tutorial
Can't remove or add girls to the dorm
Supplies are still being consumed though.
Reload fixes this
Unknown text failure.
1-4 title is "Sukura Fleet" instead of "Sakura Fleet"
i can't put laffey and portland in the dorms :( i just bought a slot
oki thx
@spice saffron Submit that with the form please

i saw that "word filter is overly strict" is already in the known issues but just wanted to say that it also prevents typing actual names of ships like Sussex (because of the -sex at the end)
Done.
Text Box in Chat
Can't change quantity of purchase of dorm food supply
The Game still doesn't work with data ussage when there is no wifi available
I'll send in a bug report too, but Dorm bugged out for me where my ships disappeared from dorm and the ships that were in the dorm had a blank text above their name
It fixed with reloading game.
dorm bugged
Updated correctly but same thing that happened when It was CBT. With wifi works , with data ussage , nope :(
have you try to close and reopen the game?
Check that your device isn't restricting mobile data for it
That's why it's OBT, not grand launch
They're still fixing bugs, and whatever new ones get reported
would prefer they had finished fixing all the typos and grammatical issues before OBT though since it's rather embarassing to still see them there
How do I check that?
1-4 Stage typo... still the glorious SUkura fleet
One of the Commissions took my 800 oil, then my app hanged and crashed. I restart the app and come back to see that the countdown timer hasn't even started
(8 hour one btw)
Nvm, checked, its all ok, nothing restricted x(. Damm bugs. Im on holidays for a week away and want to play a little for the login bonuses at least .
yea that
z23 and cleveland were set earlier in dorm tutorial , after couple minutes when return to dorm
these two disappeared , when try to add both z23 and cleveland do have small purple box (in which that is already in the dorm)
I wish rebooting fix the mobile data ussage bug too fak
Well... it came back.
It was fine earlier.
Oh thank god, I'm not the only one who cant get past that loading screen
Use VPN
I'm getting it too
How do I get the first time purchase reward page?
I don't think it's the solution, Tuna.
It was working fine earlier.
And it happened just after the hotfix.
Yeah, same for me
The VPN was the only thing that worked for me, then i tried without VPN and it didn't work
top left icon?
The arrows
Was the mail supposed to be empty
I still don't like that i have to use VPN to load the game 
Has anyone who gets stuck at the initial loading screen after the hotfix found a solution?
I was stuck at the "checking for updates" it only fixed used VPN
Where are you VPNing to?
Same
USA
And what VPN are you using, I'm having no luck.
TunnelBear
yeah doesn't work for me
Different problem then
but you said you always needed the VPN, not just after the hotfix, right?
yeah
Anyone know if you can clear data/cache on Android level without losing your account? Didn't get a chance to link it yet.
clear data will lose your acc for sure..
clearing cache didnt solve loading game screen problem
already tried it
good thing i didnt buy any cash shop yet i guess..
nothing...
I can't seem to increase the amount of food to buy at once in the dorm.
The title screen wont load
What are you getting? Loading Game or Checking for Updates?
rip, pls add more victims so they can fix this faster
"loading game"
Loading game
Same
Is the bug report form pinned still valid?
Even with vpn , can't load the Game with mbile data 
I had the issue with sitting at the game loading screen, went to reinstall and now i have a black screen..
Its the hot fix, just wait for another fix
Report it with the form
I cant play the game because the title screen wont load and idk how to report it
will do
https://images-ext-2.discordapp.net/external/Y2Vn18GLkDMOPADNcBtHtDdJf8f-th_kLE6ObemFYDQ/https/i.imgur.com/5D16kMI.png?width=400&height=194
If you got the empty 1st time recharge mail after making a purchase, check your inventory
saratoga was dropped into my dock without a message
Well. Rip playing until I come back home in a week and I can use a decent wifi T_T. Damm you bug
can i post here other problems here ?
i pre registerd for azure lane one of the first 1000 and i didnt got any notifications or else
well damn
I assume the loading screen bug has been reported already, right?
yah
Eternal hotfix-for-the-broken-hotfix waiting room
York text is bugged
Imma sleep lol
i guess i will too
We still got avrora or no?
Got a very strange problem. I can not bind my account neither on Twitter or Facebook. Both crash to reboot.
Also can not restore account binded from another devices.
Last and strangest. Clear data or reinstalled are not result losing account on that device.
Now I stuck with that account on one device that can not bind or use another account...



Black screen of death 

Just got the game to download and I'm unable to get it to load its version, is this also due to the hotfix I read above?
I updated my game with the hotfix and got in just fine (iOS)
Idk about android though
I think it's only android.
"Ho" is still censored in guild creation 😦 Can't make Shogun or Shogunate
Well. I already reported the bug un CBT so XD.
is anyone else getting stuck on the loading game screen
Hey Tuna 😄 and yeah I did too Navy seems to still have made it in >.<
I'm still stuck at "loading game" with warspite and Liz
yes, there is a loading screen bug
i open game and all i can see is a black screen
Stuck on loading game after uodate 4mb
great
@opaque pewter same here

I can download it but i cant install it, keep getting parsing error "failed to parsh data" thing.
I'm not from us or canada so it's my only way to download the game.
Any fix?
Well that explains my problem. I got the app to download but I guess this loading screen bug is preventing it from retrieving latest version info (IOS)
Pray to boat gods
uhh for that, u need to download the APKPure application to install it. The file is actually an xapk file which apparently requires the help of the APKPure application to install
Hmm, is that so? Okay thanks for the info :) i'm going to try and get the APKPure app.
no probs, it was not made obvious either because the text that tells u that is kinda small
well not small, but hidden away several pages away
qooapp have up now
@terse wave I'm on iOS and didn't encounter that issue when updating to the hot fix
no one have problem with facebook link ?
#known-bugs like way way up from CBT
you can do it if you login with browser and not the app
thx 👌
Is the hot fix a separate update or ingame? If it's ingame I can't even get it because I can't get the thing to get the info it needs.
Hotfix is in-game
Account binding screen still talks about the nonexistent migration codes (unless those actually are planned now)
Can't seem to exchange oil for more tha 1 food item at a time.
(ie the arrows and +10 button dont seem to work in the dorm food exchange menu)
Then there is no way I can get the hotfix because I can't for the life of me get this game to get its version info
I'm mashing that retry button
Friend had that issue, it seemed to begin working again after a force close of the game and reopening it
This is as far as I get, I may not have the best of internet but it's not that cruddy
(IOS)
Try using a VPN and connecting it to the USA/Canada before starting the game, it might fix it.
2nded on the dorm issue @floral salmon I went to check it when supplies reached 0 and 1 girl vanished, now neither are working, effectively broken
Alright, I'll try it
I had to re-launch the game to get the girls back in the dorm.
This happens in a lot of places, but the bottom text is unreadable behind the bar (iphone X)
I noticed that in battle, enemy ships don't die once they hit 0 HP, they die once they hit negative HP
Reinstalling the app from qooapp did it for me. The game loads and I can get in game.
I did reinstall the game from apkpure (Cause qooapp and black screen happened) and it seems to work
if you reinstall do you lose your account?
Mhm, but i binded the acc with twitter
So dont do it if you didnt bind it
Btw im using android just in case
I didn't get to bind it yet, annoying.
That is the first thing i do in these kind of games, sometimes is useful
I actually closed the app on emu, to see if the acc binding from the CBT still worked on my phone. It didn't and when I tried to start it on emu to actually bind it for OBT. This hit me. urgh
I tried spam-tapping on the scout ship in the tutorial for first stage, and I somehow tapped it before it told me to. Then, my screen was dimmed a bit, as if it was trying to tell me to do something. The game stopped responding, so I restarted, and it doesn't load anymore. Just a white screen and a black screen. I did everything short of reinstalling, no luck.
EDIT: Reinstalling game fixed. Dunno why it happened in the first place.
some of the weekly quests don't seem to be making any progress, is this the same for anyone else?
It is prob cause you completed one so another popped up
Is the link in the channel description still the one we should use?
Says closed beta when I finished it 
Yes
Anyone have the game stuck on "loading screen" after update
^
plenty of people, If you don't care about your acc or have already bound it, reinstall
I didnt bind my account though and redeemed my code
Wait then
welcome to the waiting room then
Haha thanks...I want my aurora
yo got a bug report on York's text https://i.imgur.com/cmTCFNa.jpg
can people look at #known-bugs before posting here?!
Remember to use the bug report form folks! (Glad to see I’m not the only one with broken Dorm)
well he is streaming soo i guess he isnt checking it lol @dense canopy
I seem to have a problem buying more than 1 food item at a time, both the +1 and +10 buttons are frozen
(have enough fuel)
i just discovered he same
Bought the level 10 supply pack for gems and got nothing for it, but the gems are gone now. Just gave me an error saying I didn't have enough (I did) and then they disappeared
worked in CBT if i remember correctly
Yeah I had no problem with buying in CBT either
The arrows also seem to have their drop shadow slightly cut off on that same screen, oddly...
Not sure if someone reported this.
I think relogging fixed it. Still kind of odd it freaked out about buying them the first time.
@buoyant hemlock there was a hotfix for that, if you relog it should be fixed already
Oh? I'll check and delete if it's fixed. @mellow beacon
Mine still says Sukura in Hard mode.
mb your right it seems they only fixed the normal maps spelling
Seems like I got the notification for a commission ending 2 minutes early?
Massive connection problems. I get kicked out every 10 minutes and it takes 1 to 2 minutes until i can reconnect
Im sure its been mentioned to death but "ho" being censored is still an issue...any idea when or if it will be fixed? i thought it would have been fixed from the CBT
not sure if reported but i got this:
@umbral rock Noted under #known-bugs as "overly-strict word filter"
@astral atlas look please. #known-bugs
@frosty gyro Sorry. Looks like I to totally missed the channel.
are ios and android servers not separate anymore? my friend was able to friend me in game. he's on ios and i'm on android
They were never separate, it's just that you couldn't transfer your progress from one device to another. However, I think you actually can now, it was just patched in
I can't add either Laffey or Yorktown to my Dorm, they both just have this pink icon on them. I can't recall them, and if I try to add more than 1 other ship to the dorm it tells me that "The limit has been reached"
The food isn't going down and there's no training timer. It's like they both are and aren't in the dorm at the same time
The two of them are the ships I put in during the Dorm tutorial, so maybe there's some conflict there?
Try restarting your game, but I think it's known
Any suggestions on what to do? Been stuck on this loading screen for 20 min. I tried restarting the app and same thing happens. Thanks
Dunno why I didn't think to just restart the game 
@daring geode delete and reinstall the app - that fixed it for me and kept my data, even though I didn't bind an account yet
In my experience, @daring geode having an unstable connection can also screw with the download/loading, but that might not be an issue for you
Yea I was debating on reinstalling the app but I didn't know if my data would be lost.
My connection is actually really good
its definitely not the connection, it was the 8MB "hotfix" this afternoon that broke loading for many of us
so if you reinstall you keep the data even if you didn't account bind?
Glad that fixed it!
Yea I was lvl 22 lol didn't want to loose my progress
When you say uninstall, do you mean clearing the app data, or uninstalling the whole app?
I just uninstall the application
And it kept the account?
getting "Shop purchase failed.:1109" when I try to buy gems
Yea it kept the account
Ok, hoping this works
Just did it. Worked for me. Thanks guys
Im not sure if this was reported yet, but clicking on the circed affection icon dosen't bring up the stats screen.
I can't seem to play, I downloaded the game and when I try opening it it just freezes on a black screen
Same here

@faint gorge its been reported in CBT and it is not a bug, affection is not yet fully implemented
I found a problem
In Dorm,
when you buy food, the quantity selectors don't work
I tried to buy more than 1 food of any type for 20 seconds
I cannot buy more than 1
might be a bug, but i can’t press the arrows... they don’t respond
oh look armored raven having the same issue
yeah, it was working in CBT but it's broken now
did they fix the loading screen bug
no
Should i redownload the game ?
Ok, just making sure 
York's lines are glitched
where does game soft-locking apply to?
apparently when you finish a map by defeating a flagship then levelling up to 12 that unlocks commissions, Amazon will tell you to close the chapter menu but you can't thus soft locking it
restarting the game fixes it
When visiting supply shop, it's make your game restart and this bug is always trigger when your visiting supply again.
I can't exchange my Merit or buying gear pack at Supply Shop because this bug
@vast sapphire #known-bugs
@hearty carbon soft lock would be freezing/crashing
hmm then the proper term would be "getting stuck"?
@hot forge what platform?
Just go with freezing/crashing
Freezing is like getting stuck
@wicked veldt Android
okay thank you
Uhm, form says CBT, is it still used for OBT?
They forgot to change the form. I don't think there's a problem.
Alrighty
@jade mica yeah I changed the back end spreadsheet and file name to remove CBT and I forgot to change the section header 
@hot forge make sure to report that with the form. I was going to test it on iOS but I'm only level 3 
@wicked veldt what kind of type this bug to report it? Backyard/Academy or other?
I'm trying to redeem my code for the CBT but there are no server options.
You're the third person
Very minor issue, but the gem icon doesn’t appear when looking to use gems to either boost oil or coins.
So I take it the Facebook bind is still bugged...? Anyone hear any news on that? Don't use Twitter, so Facebook is my only option =\
I submitted a bug report that we can't use the "migration code" option
Which I would vastly prefer to either Twitter or Facebook
@maiden ridge Workaround for the facebook issue is to login via the browser method, not the app
@buoyant hemlock Not a bug, it's intentional. That's more like game feedback and it's been suggested
@simple sinew that's a known bug from the CBT
The browser? Like, internet browser on the phone? How do I access Azur Lane there?
It's the bottom authorization option
when you go to authorize
the first one is to authorize "with the app"
and then the second one is like "by logging in" or something
it's the second one
I pinned it in #known-bugs
can someone forward this to a azur lane staff or something?
not sure why i keep getting this error...
?techsupporten
If you experience a specific technical issue, such as a bug not encountered by others or an issue with a purchase., please email al.cs@yo-star.com, al.cs2@yo-star.com, or al.cs3@yo-star.com with your device model, operating system, user id, user name, and issue.
Okay, I'm not seeing this "Authorize" anywhere... Is that an option on Facebook itself?
I mean "bind facebook account" is the "authorization process" basically
I'm paraphrasing
just click the second button when it brings up the FB screen
It doesn't bring up any buttons after I tap the "Bind Facebook account" button. It just says "loading" and then gives that hash error
That's weird, cause it gives the exact same screen you posted in the known issues section =\
Is the loading stuck bug fixed yet ?
Not sure. It doesn't seem to be experienced by everyone either
reinstalling your game should work and you won't lose your progress on android at least
Not sure if this is a glitch, but it doesn't clarify what was being spent... So I hit confirm and it spent 100 Gems.
@fallen pagoda #known-bugs
@frosty gyro : is that where you're telling me to post this?
no its a known issue
Awesome! Thanks!
Gem pack says it's 79.99$, but I was charged 109.99$. I am in Canada, amounts should be in Canadian dollars for me.
🐋
Everytime I try to bind the account to twitter or facebook, the game crashes
Is $109.99 the equivalent of $79.99 USD?
Yes, but still a bug, all amounts should be displayed in the country you are from.
Yeah, go ahead and submit that
I have no idea under what category
Technical/Hardware
kk
I might add some more categories but I need to think about it
Ok I added a bunch more categories
But what about if people were unable to take theirs nicknames because of word filter? It's not a big problem for me, cos I remembered someone saying you can bypass it by using capital letters, but I'm sure there're people, who just took something different, but would like to use what they want and not what they're stuck with.
I just submited it lol
@north flume Not sure what, if anything, they'll do about that. But it's the design of every azur lane version that you can't change your nickname once you choose it
Yeah, I get that. It's just weird.
They knew word filter was a problem and did nothing with it.
Yeah, that, I don't know. @mild rain would have to answer that
This time we have "break" and not "bring" but now we have "outter" which is incorrectly spelled and defenses is weird
Armor stat is glitched. It used to show which armor type (light, medium, or heavy) but now it just say armor
Also, do we still send the bug reports in the link the LinBot provide? Because it still says Closed Beta Test Bug Report
@north flume Hang on, I hope we can quickly import the filter from JP version as a hot fix, as the current one is just an overkill and causing a lot of troubles 

@worthy narwhal yes use that I'm dumb and didn't change her message string
Making sure, thank you
Morning! Is the login error after the hotfix adressed yet?
@wicked veldt can I really uninstall and reinstall to fix the stuck login screen? I didn't bind my account yet and don't want to lose it.
Good stuff, time to get out of bed then
same
@wicked veldt Uhm, after reinstall I get the tutorial again and I have to choose a starter & name. RIP Account?
is those broken symbol supposed to be happen?
They didn't fix this even after cbt :v
@desert hemlock uh... idk what to tell you. If you know the name and/or user ID of the account maybe send an email to customer support and explain the situation? They might be able to help you
?techsupporten
If you experience a specific technical issue, such as a bug not encountered by others or an issue with a purchase., please email al.cs@yo-star.com, al.cs2@yo-star.com, or al.cs3@yo-star.com with your device model, operating system, user id, user name, and issue.
@wicked veldt well I haven't bought anything or used my Avrora yet, so I'll just cry about the loss of my name and use then new account. Still losing multiple hours of progress. Not use if you should keep that pinned as a solution.
My dorm glitched
They don’t count as in there
But I can’t add anyone else
I’ll close the app and try again before reporting it
Reopened the game and it works properly now
Already in #known-bugs
@tiny pine It is a known bug. THanks
@buoyant hemlock @raw pivot @rancid sleet @tiny pine All of your bugs are known (and in fact KiYa your bug was also reported by Tactician)
@lethal ember I haven't seen that one before. Definitely report it if you haven't already
@wicked veldt Report via email?
Probably the bug report form since it's not an urgent issue
thats been reported like 900 times, the food one
I'd use the email for urgent problems that can't be replicated by others and/or purchase issues. But it seems to me that the empty 1st recharge bonus email isn't a problem per se, unless you didn't get the double gems from your first purchase
#EN is we still can't access shop?
So my game run fine until i download audio file. I download audio file then my game keep crash when i try to sortie. Its 2 times crash happen already. First time i have to clear data
Anyone have encountered bug like this
Hard mode attempts, last attempt causes an error to appear
Well, no... either you use 5 attempts and last one causes an error or you use 6 attempts but the counter doesn't change until you restart game. I don't remember if I had 1 attempt left or used them all but system didn't register it.
@long reef this was a bug in cbt, i dont know if it's back now. but, you're not getting your rewards because it refreshes at 12 pdt
i hope the screen popping up every time we open the app bug isnt back
Silly me. I just assumed because it kept going there that it was. I’ll check back at 12 PDT
yeah im getting the pop ups too now
It’s a little bit annoying :p
for sure. they fixed it after cbt, but it's back for some reason
00:00 is in 17 more mins
idk if its a bug but
the ship you get from first recharge is meant to be 5 star like it displayed right?
but for some reason it gives a 2 star version of it
anyone else experiencing a bug where you cant buy food in bulk in the dorm
yea XD
Daily is bugged
I did torpedo challenge before reset time, so logically, now should be time for suicide boat daily
But I can't enter it.
Not available to access this daily right day
Yeah. Really silly. I wonder if it's a server error
might be
Dorm buying food you cant change it to higher then 1
@bright roost #known-bugs
sorry i was looking through it and must of missed it

what about getting gems and not recieving the bonus ship+ other things?
i tried binding my account to twitter so i can delete and reinstall but it just asks me to authorize access to my account over and over
yeah i saw at one point it was like first purchase of gems came with a ship or something
i might be wrong though
Has the problem involving account binding to facebook been reported?
restart the game
Your name isn't convincing.
game stuck
Your name isn't convincing.
It mean I know what I'm talking about 
@lofty halo try to report it via email. So they (Yostar staff) will fix it
👌
also having problem with "unable to retrieve latest version info"
works fine when i use mobile data, but i got the error when i use wifi. The exact opposite from another user that i've seen getting this problem
madal?
I seldomly get this "Account is logged in on a different device" message and logs me out. I dont share my info with anyone else so it should be a bug or something. just putting it out there
When will we get a fix the game freezes
@misty prism reported already
Im having the same problem as jayplus where im not getting my first time gem exchange bonus reward
whats the email for AL?
No, in fact when I first started playing after release it sent me mail immediately titled "1st Exchange Bonus" but it didnt have anything, not even text, and I hadn't made a purchase yet
collect it :/
press the event banner with Yuubari
do “First Gems” and u should be able to collect it if you press add gems or so
i guess ill wait for more stable version .. oh well
cool
uh does anyone else have the game restart at random?
those 2 buttons reject and accept looks squashed
all right the restarts were fixed once I limited the amount of background processes it was probably a lack of ram issue
There's an issue in the dorms, I can't buy more than one food item at a time, it seems the arrows and the +10 aren't registering when you touch them
@pale patio I've noticed in JP that the login screen would always pop up for me between 0 and 60 minutes before server actually resets. I wonder if it has something to do with daylight savings, idk. But yeah, I think that's actually in other versions too
@iron delta Yes, it has. It was a problem in CBT too. It's pinned in #known-bugs
@umbral rock #known-bugs
Ok cool thanks
🔄 If you encounter a bug that is not listed in #known-bugs , please use this google form to report any bugs/translation issues in the game to make sure that all of the necessary information is provided https://goo.gl/forms/YVtYNnG7PWsYEuSn2
If we need additional information from you, we will tag you in this channel. Please refer to the pinned messages for full details! Thank you Commander!
Found this little text box jumble yesterday.
So, it doesn't seem like the bind to facebook function is working. When I do it, it says I've already given AL permissions on FB, but the account doesn't appear to recognize that it is linked and gives me error 100815 when trying... Is that a bug, or caused by some other issue? Or, is my account linked and I just don't realize it.
Not sure if this is already discovered or its just me, but when buying food in the dorm, I can only buy 1 at a time and not increase the amount I buy at once
@prime vale Known as of the CBT
@rough ridge Known. If you have the option, select the second option on the facebook login prompt ("login with phone or email address") instead of logging in with the app. I'm not sure android has that option though, it might just take you straight to the error screen
@buoyant hemlock this is well known, please read #known-bugs before submitting more bugs
Speaking of the binding, I tried binding my account to Twitter and nothing happened.
You'll have to be more specific than that
That worked. Thank you NaviKing

