Well i am not saying its a priority. But it would be a nice qoa improvement i think.
#game-feedback
weary relic
ornate basin
I believe its been suggested before but let me double check
solemn citrus
Any official updates on server status? It’s been 2 hours since the last post and a vast majority are still having issues
ornate basin
theyre still unstable 
solemn citrus
Clearly.
ornate basin
staff are still investigating, any fixes will be posted
the issues right now though are known, players are still experiencing issues and servers are still out and about
velvet adder
when will a new server be deployed? 
ornate basin
unknown
https://trello.com/c/tZxdQM91 @weary relic its been suggested before here is the card 
velvet adder
3 million players and they cramped all of us into 4 fucking ones
weary relic
Noticed this in the first mission (A1) as i am playing it.
solemn citrus
Yes they’re known. Is there any news on getting things to a playable state for more than one server?
normal vine
Are we gonna get compensation for the monthly login reward?
if things keep going like this, I'd definitely appreciate that - it's 22:15 here and if I can't login in the next hour or so, I'll be in bed and won't login again until after the reset
tame walrus
wait does the calendar login thing follow local time cause I thought everything was server time 
velvet adder
this is so depressing
idk if its possible but an event extension would be nice to make up for the lost time here 
normal vine
@tame walrus well, for me daily reset currently comes at 08:00
tame walrus
then wake up early
normal vine
around which time I'll roll out of bed and go to make breakfast
formal oyster
Why have they not just put the manjuu on the other side ? Is this even intended ? 
flat vector
it's just how chibis work
when she looks left the image will be flipped and it'll be on the right side along with readable text ... probably
formal oyster
Yeah I get that but this side is the one we will see the most anyway so...
Feels like the skin is kinda ruined, which is a shame. 
velvet adder
Last Info 20:18--> The emergency maintenance is now ended and all servers are now up and running. Info update?
weary relic
i got back in game but after a while i got kicked out and now i am having this
stoic ice
I can confirm Avrora is still offline. The overload must've knocked some loose wires so the devs are working on it
humble girder
As everyone
weary relic
i am on washington
ornate basin
please give the servers some time
stoic ice
Sorry, I don't like to ping people but I meant for the previous post XD
solemn citrus
We were told that 3 hours ago and there’s been no updates since
ornate basin
reminder this is #game-feedback
please keep bug issues more so towards #bug-reports
but know the issues are being investigated right now, so we do not need to be told about it atm
solemn citrus
Getting a little old at this point when you can literally see people playing
weary relic
oh yeah my bad.
ornate basin
@solemn citrus there is a post in #game-news and it has not been 3 hours since that (we are aware discord isnt twitter)
there is no update because there is nothing to update about unfortunately, some servers are still buggy and unstable, which may be the cause for some servers being offline
velvet adder
I know that moderation does not care as most, if not all of them are american, but now that its about 10pm in europe and everybody went asleep because of work tomorrow, literally the entirety of the day was spent on maintenance. We literally lost and entire day of possible game time which puts us stupidly behind. Extending the event time would be much appreciated and also very much needed.
rich bridge
at this point make a free Gem-chan loli ship girl that is a tankey bullin but cant be used as a bullin with a EXP boost of 0.06 lv1 0.09 lv10 what ye think
velvet adder
Last Info is all servers running @ornate basin ca, 2 1/2h old! But most of them are down! Complete community 2 1/2h no information
rich bridge
wash and lex are on but i still cant get in
flat vector
velvet adder
sandy appears online, but if you try many times it tells you to stop
flat vector
formal oyster
Ye one more day of event to compensate could be a very nice thing. Don't know if that's possible though 
ornate basin
@velvet adder trying many times really does not help the issue, please dont attempt it
velvet adder
yes, i know; but i didnt do it, there was a screenshot in twitter
solemn citrus
I mean, telling us the servers are online when they’re really not doesn’t help either
woeful scroll
I'd be super mad if this makes me unable to login for a whole 24h
lapis mountain
Apparently you can get some kind of compensation if you contact Yostar. Check #bug-reports
flat vector
velvet adder
sending the same message three times wont help dude
flat vector
and neither will you posting the same thing 500 people have in the wrong channel
but it seems everyone needs this answer, so I'm reposting it
velvet adder
i didn't post it because i didnt know, i posted it because the game didnt give out that message b4 lmao
woeful scroll
Im holding tight my starving dorm, my long ago finished commissions, and my afk research
ornate basin
please keep comments to a minimum 
viscid moon
I'm filing for what I lost in rollback. Should that be listed as a bug report?
Should've asked in #bug-reports prolly
ornate basin
no just contact customer support, please check the first pin in #tech-support @viscid moon
rich bridge
sandy an wash are still down for me but lex and Arora are fine
flat vector
yes, they know
stone cargo
You know what is really funny. When I said that the maintanances are crappy and even tho they take the whole day for europeans they still somehow manage to break the game every single time. And I was told that its not that bad. And yet here we go tech support is on lockdown yet again like every single maint. Hmmmmm who would have said it. So yet again Im asking you to put quality over quantity we dont need maint every week that breaks the game. Thank you
abstract matrix
is the server working??
viral escarp
@scenic nacelle Hello I heard that they are reloading the game because of problems but I have been playing and I hope that they let me keep the ships that I got recently
raven crater
@viral escarp None of the server rollbacks have been intentional, it seems to be somewhat random during periods of high instability
rich bridge
well none are working
shell bramble
Please wait for devs to confirm everything should be back up and functioning properly. At that time, if you notice problems with your account, you will be asked to reach out to customer support.
charred mountain
Keep up the good work and good luck
normal vine
I gotta say, being interrupted by a lengthy cutscene after every other battle on A1 is starting to be really annoying
formal oyster
It's only in the first clear for the story, if you don't care just skip it
normal vine
I do care, I'm just starting to be too tired to read it all
and past events used to be a bit lighter on story
flat vector
it's been suggested to be able to autoskip all of 'em
formal oyster
I guess narration would be boring if it was done the same exact way for every event so personally I like what they did.
stone cargo
The game worked like 15minutes and its gone again. 15minutes out of whole day. Marvelous maint. Really keep that up. I need more gems for dock expansions as you throw boats at us
ornate basin
please note this is not a ranting channel
normal vine
I'm just saying that putting 7 of the event's whopping 35 cutscenes in the first mission alone might be a bit ... much?
jagged drift
Devs, thank you for your hard work and all the things you do. I don't care how long it takes to get everything running smoothly again. All I ask is that the event is extended so players don't miss out on rewards, drops, etc.
grim flame
please don't extend this awful event
formal oyster
Dunno I don't really feel like it. I mean, it's only for the first clear and you expect story on the first clear anyway, the farm comes later, at least that's how I experience it
The amount and length of cutscenes don't really matter in this regard, unless they're reaaaally long but it doesn't really feel that way here imo.
Although considering the amount of hours lost in maint and servers issues today I can see that some would want to get less cutscenes to go fast and catch the lost time back, but then again there is the skip button. 
winter escarp
With this extended down time will we get event extention? not having enough time to farm is my only consen, gems, oil, etc does not make up for this
velvet adder
you can always watch em later in archive
shell bramble
Wales has left their feedback. No real need to comment on it further.
rugged quiver
Hello, I can't log in to the game, reinstalling and restarting my phone doesn't help. 
shell bramble
@rugged quiver There are currently problems with the servers. Stay tuned to #game-news and #server-news for updates.
rugged quiver
Thanks for the answer
woeful scroll
Do we need to buy more skins for them to upgrade the servers?
||Bold words are my feedback||
formal oyster
Ye I was just leaving a "counter-feedback" so to speak since I personally like the current story format and don't really want it to change, is all
ornate basin
we wont be taking feedback on upgrading the servers 
devs and staff are currently fixing issues and even upgrading them often as posted on their twitter during large events
weary relic
Isnt this in the wrong place?
Also, this seems to be fixed already unless im missing something (qol)
minor robin
Time display means to literally put the time in game
It's not a translation issue persay
But it is unique to localisation because CN and JP players use a single timezone
real mountain
I just wanna say I’m glad we either have no more annoying “choices” in the story or they made them skippable, either way, gj, skip actually skips this event, unlike the last.
neon kite
I hope the devs will consider extending the event, at this rate most players will miss the 1st day due to all the issues. It's already midnight for me and I can't stay up much longer and hope to be able to login to even get anything done
tame walrus
@real mountain I don't expect you to know this cause you skip 
the story of this event doesn't have you (the commander) present at all so far, so there's no way to put choices in
harsh escarp
It's been 16 hours for me. 16 hours of being unable to play the game. My beloved warriors are starving, comissions are stalling, and opportunities are missing.
tame walrus
washington is up
harsh escarp
It might even be 24 hours for me if this keeps up... All we can do is hope that this gets resolved.
steep flint
Rollback, Rollback, Rollback
velvet adder
I will try in a couple of hours to log in, I can enter the game but that's it 
winter escarp
My friend was able get in and play but I’m not, also what about pvp and extending the event? We are time pressed as is to do the event so losing a full day is a huge issue.
velvet adder
i agree i really hope they can consider giving us a couple days extra for this 
id honestly prefer that over any gems
this is the firs t time iv missed a daily login in almost a year
solemn citrus
So does this mean they’re going to formally pull the servers down to fix again, or is it still in flux and “you can get in when you get in and hope you can stay connected”
modest storm
At this point, please just do an emergency maintenance. It’s better for us to know that it’s being fixed offline than us struggling to RNG login.
solemn citrus
The compensation pack also doesn’t include anything for missing dailies, such as core data or plates/etc from normal dailies. Nothing about exercises for people that focus on those as well
It’s also an imbalanced listing of daily login rewards. Today was 12 cubes, and Hazel was a few days ago if you’re on top of your logins. So why are we getting a dupe ship instead of the appropriate cubes for those who miss today?
fathom moat
Should just comp event tokens instead...*
shell bramble
Please note the post in #game-news.
solemn citrus
You mean the one my feedback is addressing?
The post in #game-news does not accurately reflect what people are losing by not being able to log in at all today. Core Data, blueprints, experience, event points, merit, various commission rewards, and more
minor robin
Whether they want to compensate for today's log in rewards should only be of concern once the day actually ends
solemn citrus
Why is there a compensation for several days ago login reward then?
quartz rock
I still can't log in.
minor robin
As for stuff like core data and event points and merit, we'll ask the staff if they can be compensated for
Other stuff are simply too difficult to account for
@quartz rock please check #game-news for updates
quartz rock
Thanks!
solemn citrus
I mean we’re already approaching the second 10hr commission timeframe if servers were up on time. That’s now close to 36k exp for 6boats down the drain
minor robin
As for why there's a compensation for Hazelwood or whoever it was
It's probably due to the original rollback issues
solemn citrus
The probably most common reward on that is either drills or plates, neither of which is mentioned there
devout bay
cant login even have strong internet connection
solemn citrus
450 oil is 2x2hr commissions at best, not enough to compensate for 7.5+ hours of missed commissions
minor robin
Needless to say, we can't exactly compensate for lost time or exp
@devout bay please see #game-news
solemn citrus
Extend event duration, provide a lot more oil
Give people more time to do the appropriate grind and the resources they should have been able to earn from commissions
minor robin
We'll see what we can ask
But don't expect too much regarding event extensions
solemn citrus
Then the point compensation needs to be substantial, as “a few event points” could be basically nothing
wary hearth
so can we get comp merit points? cant log in for 3 pvp sessions and counting
pure narwhal
I'm not gonna complain much about this. It's truly something that has never happened before, and we have a global problem with this new virus so... Let's say it's actually quite understandable.
The devs can take all the time they need after this.
rugged marsh
i want promise rings
stoic ice
Don't get greedy now...
alpine ivy
Hello, im Tenko.. I was playing until update.. But after that screen continuosly show me "network error" so first I clear "cache" but nothing.. So I uninstall the game and instal again.. But cant find my account.. What can i do? o.o Thanks
ornate basin
come to my dms, I will answer your tech support question there
raven crater
I feel like giving everyone the last few days of login rewards in addition to hazel helps to address the missed login rewards, and the extra coins and cubes takes the bite out of missing most of the dailies.
Really, I think the only thing that's missing is some merit, core data, and potentially some retro BP (from hard mode)
turbid loom
I care more about all the PR BPs I'm missing out on right now.
harsh sundial
will sandy and avrora get more stuff or is everything the same
karmic granite
Is Avrora server still not available? My main is in that server and I still get network error until now
round wedge
Oh yeah it is worth pointing out that they have not posted anything about how they could compensate for the lost time for comissions and researches that you might have missed because of the 18+ hour long downtime
raven crater
Add some oil and cognition chips to the compensation maybe
empty moat
Might be an unpopular opinion but here I go, I know they are working on fixing/finding the issues however while some people are in the game some others are just hammering the servers trying to go in. Id think it would be better if you brought the affected servers down completely for an actual maintenance instead of favoring some players while others get desperate,
solemn citrus
You can average a commission reward as 100oil and 100coins/hr, you’re talking at least 3k oil/coins in missed commissions so far
karmic granite
Plus grinding and limited time and oil to do event run. Compensations just won't cut of how much you have to do just to get things done and it's not helping people who can't log in on one downed server and the other are just fine.
solemn citrus
Or other people logged in to your server and playing just fine while you wait out in the cold
raven crater
They can still extend the event and they are giving out event points they said
turbid loom
they could. but seeing as this is a synced event that seems unlikely
solemn citrus
They said “a few” event points. Which means as low as 100 and up to whatever number they want
There’s a bare minimum of 750 from dailies alone, not counting missed runs on event stages
karmic granite
Sigh... and is it worth the compensation of just how much time you wait? Think about it even if we can LOGGED IN is it worth compensation as rewards for lost time and missed limited time missions?
round wedge
Research time is pretty invaluable
round wedge
It would be better if they give out PR and DR prints and PR Equip BPs to compensate for the hours wasted
mystic spear
b r u h
how are some people in avrora still not being able to get in
sitting here with network errors as well
karmic granite
Just had a look on compensation list given by admin... and so far... it my or may not be worth.... especially the last statement of giving a "FEW" event points later on.
mystic spear
100 gems
karmic granite
200 gems
mystic spear
karmic granite
Emphasis on "FEW" event points
mystic spear
karmic granite
RNG Gacha God you may smite me with maid ships! Just please let me log in and get Z23's Sense outfit!!!
sturdy sapphire
Is it me or is Sandy server still dead?
ornate basin
most servers are still experiencing issues
reminder this is #game-feedback
not #bug-reports
harsh escarp
Time is running. 18 hours, approaching 19
sullen kindle
I like the new full combo help screen, should also include all enemies need to be defeated.
light anvil
After reinstall I still in Avrora and can’t go in Avrora
rare jay
solemn citrus
Game news shows nothing about that. Currently both servers are offline, so nobody should be able to do anything with either
solemn citrus
Not really, no. It just says there are some, and the last post that’s not the vastly subpar compensation is from 4 hours ago
rare jay
There are issues w/ people logging in, yes. Which is what users are experiencing. And there hasn't been an update since then b/c they don't have one to post just yet
solemn citrus
“Recently” in the compensation post implies its fixed. Not still ongoing
rare jay
And the final paragraph in the compensation note clearly says they're still investigating
solemn citrus
And as currently 2/4 servers are working mostly fine and the other two are hard closed, that’s not mentioned in that channel either
So directing people to information that is currently outdated is not helpful
regal elm
two of the servers are currently being adjusted rn
rare jay
outdated
That's the most recent official post from the devs so that's the best you can direct them to
solemn citrus
2 minutes ago in #bug-reports
Would also probably be helpful to make an official post about the servers being down at this point so you don’t get as many people asking about it
regal elm
yeah well, it's fairly recent, so
solemn citrus
Servers have been closed for 20 minutes at least
velvet adder
sandy is displayed as full for me
regal elm
20 mins? I just got out about 5 mins ago
tulip ledge
Um... It's kinda a given that if there's server problems, and that the Compensation post outright stated that the servers are under optimization (which heavily implies either heavy traffic loads or outright closed), that there's gonna be servers down
solemn citrus
I checked at 1900 even and servers were hard closed. It’s now 1925
tulip ledge
I'm in the same boat as you - I'm a Sandy player. I want my girl Intrepid. But if it means being able to play on a fully working server instead of a laggy one like my brother (He's on Washington), then I'm happy to wait and let the Devs do their thing
velvet adder
so can we stop now spamming the feedback channel with stuff which obviously doesn't belong here
solemn citrus
I’ve been advocating taking the servers down for hours, now, so don’t get me wrong. But proper updates instead of flailing around in the dark is appreciated
Not being told to look at information from hours ago that may not be relevant any more
raven crater
You guys should just use this
tulip ledge
Is that on the EN Community Discord?
raven crater
No, my server
solemn citrus
She posted that 23mins at least after it went offline tho Navi
raven crater
Though ALEC has the technology
Still faster than twitter in this case 👀. It just checks to see the actual status of the server when logging in initially, it doesn't actually try to get into each server.
naive cobalt
i think it has 0 relation to this channel
raven crater
I’ve been advocating taking the servers down for hours, now, so don’t get me wrong. But proper updates instead of flailing around in the dark is appreciated
It was in response to this
minor robin
Navi, we did ask about doing that a while back
Response we got was that bombarding the server with requests using that method actually is against tos
And could get you banned
At least that's the reason I got when asking about this a while back
raven crater
@minor robin it only checks once per minute, far less than regular dum dums players that constantly tap the login screen
You can also implement it through Belfast btw (though since it's a webhook, it will still come out as sandy)
woven harbor
if these issues continue to persist, could an extension to the events be considered?
cursive horizon
I know there's been a lot of problems with this update/situation, but I wanna say that I appreciate all the work they're doing in trying to get things sorted out. Since this is just the first day, I'm not too worried about not being able to play much.
hollow lava
please try to increase the database or network issue so that dont always have the connection problem when the new event is coming (try not to keep took the cono virus issue to bring up, by the time you should know how many people can register to the server, you should also able for the total regis user to open in the same time). thanks in advance
mint sapphire
maybe a server transfer system could be put in place for those in high pop servers that wanna move? I'm not how possible that is, but it might help with congestion if you gave people some sort of incentive to move to lower pop servers.
raven crater
It's already been decided that account transfer to other servers is infeasible to implement
crystal anvil
What about enabling us to customize Quick Retirement parameters?
For example, via a menu somewhere, I'd be able to tell the game that I don't want Normal rarity ships to be retired; or that in the SR category, I don't want London's to be retired, because I'd like to finish limit-breaking her without spending Bullins; or that in the SSR category, I want San Diego's to be retired (sorry little one) because she's already fully limit broken. All of these could be toggled on and off at any time, allowing us to update it after completely limit breaking a ship
harsh escarp
To be honest, I don't even know where Quick Retire is located. And I play JP
hollow nacelle
please fix the problem on the Avrora server, I can't log into the game, even though the signal is good, my friend also experienced the same thing.
flat vector
They are fixing it right now
hollow nacelle
flat vector
they are currently in the process of fixing it
minor robin
Please see #game-news for updates
hollow nacelle
Oh ok
cursive vale
So... This isn't really a big deal. Just a little something I noticed once I got back on. The "Quick Retire" button's text breaks when you start retiring ships. I know you guys have more important things to worry about, but you could switch it to just "Quick" and that would keep the words on the button.
eternal halo
Since this is like the only place im guaranteed to find the mods and devs ill send this here, what happened with the update that is making most of the servers downed
Also cuz im here continuing to say 5star game still reccomemding to other people to play this game cuz its addicting and fun keep up the good work and hopefully the server get up soon
minor robin
All we can say that it's related to increased server traffic
As for anything else it's only pure speculation
tame walrus
@cursive vale to quote restart
as long as they satisfy all conditions:
- Level 1
- Not locked
- One copy of the ship is locked and in dock
- Not Gold Rarity (priority being Rare > Elite > Normal)
- Not part of any fleet
- Not a secretary or in Classroom, Skill Training Room, and Dorm.
I think this info should be in game btw
eternal halo
Hahhahahha
cursive vale
I was talking about the text wrapping.
eternal halo
@tame walrus true i read something like that on reddit
Also @minor robin what do you mean server traffic
minor robin
Basically too many people trying to enter the server overwhelming the login gateways in particular
eternal halo
Well thats expected cuz of the new ships
minor robin
That's all I can explain at least
eternal halo
Man i really wanted to start on my 2mil quest for seattle
minor robin
As for why it takes so long to fix/what else is going on behind the scenes, we simply don't know
eternal halo
Well do you at least know and estimation on when it could get fixed
minor robin
Unfortunately no
eternal halo
Well alright then thx for the info
minor robin
The situation is ever evolving so, hard to give an eta
novel oriole
Here goes my login streaks, disappointed but appreciate for what you guys are doing right now in the middle of mad world right now.
Thanks.
woeful scroll
I feel like the promised rewards lack research item drops such as equipment blueprint or PR ship print
I mean, i couldve done 2x and soon 3x 8h researches within this 22h(soon24h) unexpected maintenence
harsh escarp
Diamonds cannot buy time. If I fed my kansen as scheduled, they would've gained some levels by now
Not to mention the utter waste of time not being able to do A1 to A3
flat wadi
Pretty sure they said youll get some event currency, they shouldnt be hard to clear and you can easily level.
solemn citrus
How much is “some” though
harsh escarp
I also take my Monday/Thursday/Sunday plate grind very seriously
solemn citrus
It’s quite easy to reach 8k+ on day 1, but I doubt they’d give us that much
ornate basin
please keep comments to a minimum
this also isnt maint compensation speculation channel
solemn citrus
I was planning to grind out enough PR BPs to get Georgia to dev30, around 4000... but I highly doubt they’d give that much despite it being very reasonable amount to grind
harsh escarp
👍
solemn citrus
Been standing by for 10.5 hours now
harsh escarp
Alright ladies and shikikans. Tims for us to change our topic
ornate basin
stand by longer then we thank everyone for their patience and we really do mean it when we appreciate it
round wedge
Just so people are informed, I've compiled the resources that people who can't login might have missed since the game was down for an unreasonable amount of time (which still doesn't have an ETA btw)
I hope the compensation they will be providing is enough to cover all the possibly uncollected resources due to the downtime issue
ornate basin
we have passed along compensation reward concerns already but thank you
compact nexus
Logs in then loses conection to the server
minor robin
compact nexus
My brain hurt cause mine says its online tho
solemn citrus
So the daily login reward that was sent to Avrora and likely Sandy is for the wrong date. While it may already be the 27th in the home office, it is still the day of the 26th for server (for another hour) - so now they’re doubling up on the BP rewards instead of providing the proper login to people that aren’t able to get in during the next hour of the 26th
minor robin
Sorry, can we just get an ss so it's easier to explain?
gloomy mauve
I think he means we got tomorrows(in 1 hour) daily reward instead of todays where the server is off
solemn citrus
A new one just came in with the proper reward
My time is server time for reference
Selected mail is initial sending, top one came in a moment ago
minor robin
thanks
round wedge
Shouldnt login rewards that are being sent through mail be the one from the last day
minor robin
Yeah it's probably an oversight
solemn citrus
This is on Avrora, as a compensation for people that can’t log in
round wedge
Since when you check in you will receive the reward where you left off
dusk prism
So next reset's reward is gonna be doubled? 
minor robin
26th was supposed to be 13 cubes right?
solemn citrus
I managed to sneak in after collecting the reward during one brief moment of stability earlier
dusk prism
12
solemn citrus
The top mail is the correct one, of the two in the picture
But they sent out two days worth of rewards now, instead of the appropriate single one
naive cobalt
consider it a bonus
hidden relic
could our log in streaks be somehow kept?
the reward was sent through mail but I mean the streak itself
opaque kestrel
My account has been deleted, even I connected to facebook but my account is no longer there qwq, how can I get back?
hidden relic
it did show it during anniversary event
woeful scroll
Wait, there's a 26th and 27th compensations, does this means the maintenance will still last for another 1 whole day? 
I was joking when i said whole weekend maintenence
naive cobalt
@opaque kestrel after servers go live if you still have issues - ask in #tech-support
opaque kestrel
How long is the sever go love bcuz I had to restart everything again
minor robin
we don't know
stoic fractal
what happend to new event point
earnest ore
Is it me or sandy server is really laggy rn ? I cant even logged in
minor robin
earnest ore
Thanks
compact steppe
Suggestion to make research projects scrollable with swipe over using arrows or at least make larger buttons to scroll through projects
lunar salmon
If the chek-in get via emails how about farm Z23 costume?
hard gate
The farm related costume was the Akashi one. The Z23 is a task related one that's still ongoing, so if you need that one, you're still good.
arctic wedge
Game suggestion: National Voices option just like in World of Warships.
English-speaking shipgirls speak English, Japanese shipgirls speak Japanese, Germans speak German, etc. Would also be fun if their accents reflect on their namesake places or where they were originally built.
example: Houston has a Texan accent, Belfast has an Irish accent, Edinburgh has a Scottish accent, etc.
Can be toggled for factions and/or individual ships.
compact nexus
The server is red but im in now
rich rapids
Hoo boy, something must've badly borked for Sandy to still be out. Hope you lot can sort it out but would also hope you don't overly stress your guys.
carmine ginkgo
@arctic wedge but I love belfast's voice. tbh that's the reason I came to play the game since I liked kaga kouko from golden time a lot. and belfast has the same VA. I saw that on anilist that she was casting in AL as a VA and I watched the anime. Then learnt that the game existed and I tried. loved it. got her soon enough. she's oathed now.
Also, add a link to the wiki in game since newer player don't know it exists? atleast I didn't know for a while. and maybe suggest them reading different pages of it? Say like... in the tutorial where you get to create a fleet, after they show the tips there can be something like, "Learn more about each ship type, here... " Honestly, EN needs to read more XD game suggesting it should do something right? XD
flat vector
Misot said "option" for voices. You could just use whatever you want
harsh escarp
Make sure to completely separate voice downloads beforehand
So that Japanese voice pack and extra voice packs don't take up phone space all at once
carmine ginkgo
If that was made a thing I'd wanna download seperate voices for each ship I care about... like belfast can have the jap voice. if cleveland has a better english voice then that, etc. though that would make things more complex lol
flat vector
I don't know if mods got the message about CVs not being in D3 through to the devs or what, but if so, tell them thanks for listening because it's a breath of fresh air to see D3 have them.
stone cargo
There is this message for receiving another compensation for the servers being down for a whole day yesterday and well nothing arrived in mail
flat vector
doubt it's been sent out yet
minor robin
Only the log in rewards for today and yesterday have been sent out to sandy and avrora
stone cargo
Ok so it was a lie and washington that worked for literally 10minutes out of whole day doesnt get that. Marvelous
ornate basin
or it wasnt sent out yet (it wasnt)
dapper night
so tiny question here, for us that miss out on Merit and Core Data will we get some in the compensation?
minor robin
We've relayed that concern to the devs
It's been suggested
though there's a lot of difficulty in implementing such a feature
compact nexus
I bet there is with all the servers having all the same info at once
minor robin
it's not about whether they want to or not at this point
As much as I understand your concerns
Yeah the issue is whether server transferring is possible and the changes needed to implement it
velvet adder
if they add the featyre it might as well be permanent since it would probably need to be hardcoded into their backend
woeful scroll
This is not a feedback for current issue.
But please make this one the last. This is not the 1st time we have trouble log in after a maintenance. I hope we learn from our mistakes and make this be the last for login issues due to overload traffic. I suggest creating a 5th server
This is not a feedback for current issue.
But please make this one the last. This is not the 1st time we have trouble log in after a maintenance. I hope we learn from our mistakes and make this be the last for login issues due to overload traffic. I suggest creating a 5th server
unreal tinsel
would it be possible to create Sandy and Avrora servers that serves as an extension to those servers to divide the traffic without having the players to start their game from 0?
woven harbor
can you close avrora and sandy to new players/accounts?
hidden relic
why not implement a queue
velvet adder
thats a good idea, in fact now that you mention it im really surprised they dont have one yet
minor robin
there appears to be some semblance of one
hidden relic
doesn't seem to be working then
cedar torrent
Add in Priority Queues based on VIP rank based on how much the player spends 
ornate basin
no
minor robin
You've suggested this before, you were told no.
cedar torrent
At least the AL staff is more open to ideas 
ornate basin
they will say no too, we are saving the trouble
cedar torrent
Oh but they didnt 
ornate basin
no.
cedar torrent
minor robin
I don't think I need to repeat myself about it
velvet adder
spamming cute emotes doesnt make u funny 
ornate basin
having a system based on spent money is very discriminatory and considered elitist, its very bad mannered and we dont encourage it in the slightest
minor robin
Look if you have nothing productive to add besides posting emotes and repeating poor ideas that were rejected, please leave.
regal elm
okay, keep unnecessary comments off this channel pls
cedar torrent
Haiz no wonder we have this problem now, rejecting wonderful solutions
minor robin
Making the game more p2w is not
hidden relic
a normal queue based on how early you are would be enough or?
minor robin
I mean the idea of a queue is perfectly fine
The idea that you can pay for a better place in the queue is just 
cedar torrent
LMAO poor man mentality my dear mods
cedar torrent
You're welcome
ornate basin
your feedback was rejected, we dont want further comment on it
sick hare
Now I'm seriusously fucking furious. Waited till 5 am to servers to work. Decided to sleep for 6 hours. And Sandy still not up. How fucking hard can it be 
minor robin
As much as I can empathise with you, please also sympathise with the devs
27h of complaining there's no game is much easier than 27h of working to fix a major issue
south sequoia
The problem was serious enough for the staff to pull an all-nighter, and they are still in the process of locating and fixing issues.
sour monolith
Can they feed my girls while I cannot login. Thank you.
tender mirage
hey man im no expert in coding, but i can imagine that this is stressful for the devs as well, esp with such a huge update implementation. shit happens, and im sure they'll send us a hefty compensation in return. it's not the end of the world. give some respect
hidden relic
should've just done it right the first time and there wouldn't be an allnighter
velvet adder
@minor robin pls create a mimimi channel! 😅
south sequoia
They've been working on the stability fixes for the better part of a few weeks. It's also harder than usual given the current pandemic situation (which has been ongoing in China since, what, January). Please be patient.
tender mirage
@south sequoia hope yall are staying safe during it btw. get some water and sleep if yall need it
normal vine
it'd also help if those who have been playing for a few hours now could log out and let others play
buuuut that's probably expecting too much from people
sour monolith
But shanghai is already done with the lockdown
south sequoia
Update: Avrora appears to be live.
pine sequoia
But, almost everywhere just start the lockdown
summer rampart
Both avŕora and sandy server are full
grizzled karma
Screenshot (27.03.2020 11:29:49)
velvet adder
I just wanted to say thanks to the mods for dealing with the chyos it must be hard so thank you
livid panther
I dont no why after the update the server kick me out
arctic wedge
I wanna log in so I can play AL while playing World of Warships so that I can play with boats while playing with boats.
flat cairn
Can you guys please add skills and lvl 1 and/or 100 and/or 120 stats when you announce a new ship outside of only the art for eye candy, having to relly on a third party place to check (chinese wiki in this case) before it launches is a thing that shouldnt happen honestly, considering most games show info detail about this, i belive it's jsut a thing the game could improve on announcing
high gazelle
Add a paid premium mode that guarantees login space. Then the ppl who support the game monertarily can play and the devs get money, it's win-win. 
naive cobalt
no
harsh escarp
I agree. No.
livid panther
No
south sequoia
@harsh escarp @livid panther Keep chatter to a minimum, please. Your responses are not necessary.
sick hare
A suggestion. When the servers are stable again, lock Sandy and Avrora so that new players can't register there.
And boot people who joined those servers in 2020 while you are at it
neon hollow
I just wanted to suggest that they should also add some amount of PVP merits to the compensation
I was already about to hit 15k again to get another SR Bullin but then of course server issues happened.
limber bison
Adding in an afk “log out” might be nice. Since it seems the issue now is just too many players. Really doubt there’s been many active players for the last 5 hours where it’s been “full” could help relieve server congestion.
quartz rock
How? My only account is in Avrora!
velvet adder
Ok so I got in for a bit I went onto discord went back in and this message came up kept retrying to no avail I'm not salty just pointing it out although it may already be known might as well post this just in case
minor robin
it is a known issue
velvet adder
Ok thought so
ebon phoenix
After the servers are stable will the days be expanded on the event? Alright thanks 😄
vapid flax
Instead of blowing all the money on an anime NOBODY asked for upgrade the servers please!
forest cipher
At this point they should just shut down all the servers and figure out the root of the problem. Its been going for so long that they most likely arent going to be willing/able to compensate accordingly so just do it properly.
scenic flower
Devs said what is the problem? Just overload, bad patch or DDOS?
quartz rock
Too many bored people?
shy delta
If it really is too many people on one server I'm ok with being moved to another server
raven crater
@scenic flower Actually I talked to GTRacer in DMs and he mentioned to me that there are people trying to repeatedly login with autoclickers because they're so desperate to play the game but it's effectively DDOSing them and making the problem worse
forest cipher
Hence, shut down everything. Fix it. implement queue.
quartz rock
Correction; bored, stupid people.
minor robin
If people are desperate to get in, shutting everything and then opening is going to make it worse if anything
forest cipher
So i doubt the issue is that simple anymore. They could have fixed it already.
A log in queue. Stop People from trying constantly.
south sequoia
In any case, the shutdown already occurred earlier. Problem likely lies elsewhere - server's up to help trace it
quartz rock
I haven't missed logging into the game a single day since I started playing. Until now.
sick hare
So people who started at launch need to go to queue cuz some seasonal players could get in. Imo no
forest cipher
You miss the point.
Do you know how a log in queue works? If you are referring to the thing some one mentioned of whales getting in first, thats literally the most obvious meme ever so no.
sick hare
Log in queues would not be needed if staff didn't let more people than the server cap is to register on that specific server
forest cipher
Sure thats also one solution but for whatever reason people here in the discord seem to be against solutions regarding Server capacity based on what i was discyssing yesterday.
sick hare
Oh. Well it would be simple as locking the server so no new players can register there. For example WoW has done that for years
minor robin
To my testing, sandy already does that
I'm guessing avrora does too, cant test since i have an account there
sick hare
Good
normal vine
Adding in an afk “log out” might be nice. Since it seems the issue now is just too many players.
I wonder how many players went to bed and kept the game open, so they wouldn't have to wait to log in again after they get up
tardy arch
can't 100% confirm but there does seem to be some sort of login queue already. i tried to login earlier and the first attempt failed while the second let me in after a very long time. i can only guess it was waiting for someone else to log off so i could get on.
tidal sparrow
I've played this game daily for over a year, since just after release of EN, and I want to say thank you to the devs and staff who work so hard to bring it to us. I've been lurking on here for a while, and I can see there's a lot of people upset right now, but I think it's important to remember that nobody would be upset if we didn't love this game. So thank you to everyone and hopefully you can all get some rest when the servers are fixed.
scenic flower
Even if logged in, you can be kicked at any moment, even while playing. So all this queue stuff is a bullshit.
round wedge
Since some players (including me) have reached the hour 30 mark of not being able to log in, here are the resources that you are likely to be missing out on since
Hoping we will get fully compensated for these lost time & resources on top of the promised compensation that they have announced in twitter
minor robin
Thank you for the update, we'll relay it
quartz rock
Same.
forest cipher
not to mention the hard to compensate part, a massive amount of lost xp
viscid moon
Hey: I managed (barely) to log on for the 12 cubes and got another 12 in the mail anyway. Is that OK? 😛
torn void
yus
snow reef
I'd like to suggest running more lucky bags, we haven't seen any since a while ago(on the current event specifically I'd love to buy one for those skins too)
acoustic lodge
so I dunno if anyone else is onboard with this
but I do wish heavy cruisers are limited to the Heavy build pool, and they're not in the Special or Event pools (though that might just be me getting loads and loads of them from the last gacha attempts)
raven crater
Re: event pools it's not possible, because the event pool pulls from either the Heavy or Special pool as its base pool depending on the event ships that were added and then just adds rate ups on event ships in that pool
formal oyster
Just wanted to spread some encouragements for the devs, must be hard for them right now, ganbatte we love you 
acoustic lodge
Same lel
pure narwhal
Getting 0 points after PvP battle. Is this going to happen for the rest of the week?
tame walrus
Seems like a bug
torn void
pvp doesnt work properly atm
pure narwhal
Since this update screwed up PvP rankings and the game itself, thought they might no even consider the battles score until Monday.
torn void
normally it would crash so its something new, also go to #bug-reports for this
pure narwhal
Whatever, as long as I can save up some merits, I'm fine with it.
viscid moon
Do we know anything about how long it'll take for the rollback requests to be dealt with?
gritty belfry
the twitter post where it says the in game monthly rewards will be given out, is it only for sandy and avrora players? cause it also said those players getting it today but not lex or washy players
solemn citrus
Yesterday’s reward should be for Sandy/Avrora only since both servers have been, conservatively, fucked harder than your favorite girl in doujins. The future rewards look to be going to all 4 servers
gritty belfry
ok thnx
normal vine
it would be really nice if the current event could have pulled from Special instead of Heavy ...
last few events all had Heavy as base pool
and with two carriers and a sub in the event, Special would fit
frosty hamlet
I cant get back into Sandy—is there anything that can be done to be able to get in?
celest abyss
It's got special as base though? 
I got CVLs from event pool
normal vine
dunno, I only got cruisers so far
celest abyss
@frosty hamlet #bug-reports thing, and that's a known issue
Yeah cruisers are in both Special & Heavy
viscid moon
Hey, does anyone know how long it's likely to take for rollback compensations?
formal oyster
Well if the servers are not up compensations are pointless anyway
viscid moon
I'm on Sandy playing though... Kinda slow .
solemn citrus
I’ve pulled Enty and Hornet today from limited build, so it’s def special
mental rose
Anyone know what the ‘???’ For this skin. Just noticed it today
shell bramble
@mental rose Might be bugging out on you due to ongoing maintenance -- looks like several of the lines were skipped, that should be the Oath line (or one of the affinity ones at least)
Cause this is mine, for reference
cloud sable
nah, thats normal for L2D skins when you click on L2D it should only show the lines with animations
at least far as i can remember
tho euno has the skin so hes probably right 
mental rose
Yeah L2D for her had specific animations based on an action
shell bramble
No, you right Nerezza -- never actually noticed that L2d toggle before. So it probably still is the oath line
regal elm
that's for Promise line, in other words, Oath
mental rose
Guess I might oath to figure it out
mental rose
Oh ok just might oath to have that unlocked
solemn citrus
On non-pr ships, the only ones that should ever be locked are for affinities you haven’t reached yet
mental rose
But I’m under a strict rule of “one oath per faction” and I already have Prinz for Iron Blood
neon iron
uh can i ask something about azur lane compensation here?
regal elm
if you're talking about compensations such as gems, bulins, and March login rewards, they will be sent out at a later date
thin eagle
i appreciate the quick retire function, but why is "One copy of the ship is locked and in dock" as a rule? it's uneccesary
neon iron
^ i agree with that,because we sometimes retire the ship that appears often to free up more spaces
flat vector
There's a card created for it on the trello. Feel free to upvote it
thin eagle
neat, ty
hard gate
So I finally got into the server, (Sandy, try clearing your cache) and I got the j-token compensation, but the J-token redemption is over , Ryuujou is denied to me again.
shell bramble
Still ongoing to some extent.
ionic adder
Which servers?
celest abyss
Sandy, Avrora. Not all players can get in.
mental stump
People are rumoring that only Sandy and Avrora would get compensation for maintenance issues. Is it true? I understand that these servers were more affected by maintenance issues. However, Washington also had an issues with maintenance roughly until 4 pm PST (at least this is the time when I were able to get to server and play without freezing and kicking me out with time out error).
rare jay
Just rumours
merry grove
idk if this is the right place to say it but please extend the event with all the server issue and all
mental stump
@rare jay got it. Thanks.
solemn citrus
There’s at least 4 for Avrora/Sandy
Emergency maint, missed daily logins, and the standard maintenance one
Then there’s the yet-to-come bug compensation pack for all servers
mental stump
@solemn citrus thank you. So this one is for everyone, correct?
solemn citrus
Should be, yes
maiden fern
Feedback: Should we have this idle animation showcase back? It's been gone since new UI updated.
woeful scroll
I havent heard anyone mentioning the compensation for long commission (8-10 hours one). So i will leave it here.
Total hours of maintenance*4000~5000 / 8~10
Cmiiiw
velvet adder
That's a lot of maintenance
grim flame
@rare jay so the part about specific servers getting more compensation wasn't a rumor
rare jay
Well that would depend on where these rumours came from. I haven't heard of anything, none of the official post state as such that it'll only be for specific servers, and it would make no sense from a PR standpoint to do as such
grim flame
@rare jay https://twitter.com/AzurLane_EN/status/1243618937402732546
the last sentence. so i'm guessing im not getting equal compensation as others since i had no actual impact on gameplay whatsoever since maint ended.
which is totally fine for me, but i guess it wasn't just rumors afterall
flat vector
If it ends up that way it just means people's guesses happened to end up correct 
grim flame
mhmm
velvet adder
doesn't seem like it implies that to me, it sounds like it says "To help the people behind, we'll be upping the compensations." but the compensations are still going to everyone iirc tbh
grim flame
i know other washy people had problems while i didn't. so how would they tell the difference between me and the others?
or would it be just server wide?
velvet adder
washy had nowhere near as much problem as avrora and sandy
rare jay
Except it doesn't specifically say that it'll just be for specific servers. It's best to wait for a more detailed explanation or for them to actually give them out. Let's do that before jumping to conclusions
grim flame
well you jumped to conclusions, so im bringing it up with u
velvet adder
well they already gave apolocubes and T2 retrofit login bps to people on avrora
even people who actually managed logged in
so it's more likely than not they're not going to filter it and you just made bank, hempy
grim flame
i guess i made bank
rare jay
Yes, b/c when I said that, this post was not made 😃
grim flame
well let's not jump to conclusions in the future before official announcements are made next time
frank matrix
for comp could we get some parts of the story or event point? those are hard to get.
rare jay
Except I was talking about the already announced compensation 
grim flame
Sure
velvet adder
So the affected servers are getting more compensation, because Lex didn't get shit
shell bramble
The details have not been announced at this time.
torn ledge
Is the drop rate on Sandy server still normal or is my luck total schnitzel lately? Because only 2 non-event Elite ships after 20 rolls is madness
shell bramble
There is nothing to indicate that rates of anything have been impacted.
torn ledge
Ok thanks...
shell bramble
I'm glad for you, but please note that doesn't mean everyone will have such luck.
fathom wigeon
Hope it will improve now for everyone ^^
hidden relic
quick retire should automatically scrap gear as well
dry pond
Does the game mention the AzurLane_EN twitter or official discord anywhere in the UI? because i see people in in-game chat that have no idea where to check for current news updates or information in general. Maybe a link on the title page or some way to inform players on pre-login screen of things that are going on like a side-scrolling headline bar.
solemn citrus
So for intern-kun’s message in #game-news... is this applying to anybody who experienced a rollback? Only those who message? What if you built again after rollback? Do you get double boats/resources? Seems very vague and abusable depending on the circumstances
pulsar rampart
I joined this game ONLY because Noire was in it but they never plan to repeat those events so I can never get my neptunia girls. I'm done wasting time with this game
hollow jetty
If I change phone and log in on facebook account wich was on the one I used before, will I have all of my shipgirls?
ornate basin
@solemn citrus they have logs of everything, they understand what is abuse and what isn’t and they will take proper action with compensation
viscid moon
@ornate basin I guess the question is, will we lose the resources we used to roll gacha, obviously if we're just going to get what we rolled that's advantageous. I'd be fine with reducing the coins and cubes, but if it's not being taken away we can't sit on them forever
I hope that makes sense
tame walrus
To carry on what viper said, but without the salt and instead a question:
What would it take to get a neptunia rerun? I'm curious to know what the process is, and why it's so difficult to get a rerun
ornate basin
contracts and more legal stuff that none of us have any say in
solemn citrus
Basically, do we get to keep anything we rerolled for and get the rollback stuff too, or do we have to pick one version to keep? Can we pick and choose which new rolls to keep and which to replace with stuff that was rolled back?
Is it an all or nothing kind of thing? Because I personally used ~140 cubes but I know people that burned 2-300 and doubling up on that would be insane
shy pond
Here for a quick ramble. Interesting how we never get to see any of the capital ships laid down/completed late in the war apart from the Essex class and Soyuz. Would be nice seeing some more as a general suggestion (Especially since the story is advancing now)
modern fractal
A Baltimore that i can summon for would be nice.
flat vector
Devs don't take feedback on new ships or event pacing
compact steppe
i made a suggestion before, not sure if it was noted but
Suggestion to make research projects scrollable by swiping over using arrows
raven crater
Why would you need to scroll them, can't you see them all at the same time?
normal vine
because you need to select one to see which exactly it is (e.g. for the ones that use plates)
and yeah, swiping through them would be easier then
compact steppe
you select one to see what the requirements are, parts/cubes/gold
the arrows to scroll through them are so small, so you sometimes just exit out
which you then have to tap the next one over to view that one
normal vine
even on pc with my mouse I'm having a hard time hitting the arrows
compact steppe
the hitbox of the arrow is exact, its quite fustrating
raven crater
@normal vine @compact steppe I don't understand, you can see them all at the same time. Just tap the one you want to view
compact steppe
its the requirements for each one
raven crater
Sure but like, you can just tap on the one on the left and that one will come up
you don't have to bring it to the center
tame walrus
I don't use the arrows myself, I just hit somewhere else to go back to that screen if I want to look at a different one
compact steppe
if you want to know the requirement you want
adding the function to scroll makes more sense
solemn citrus
Like, which plates does that middle one take, versus the left most
compact steppe
especially when they spin on a carousel around like that
raven crater
Maybe it will be easier to explain if I just show you what I do
compact steppe
i understand i can tap anywhere to exit, but what is the point of the tiny arrows then
its impractical to tap it
raven crater
Idk I didn't even notice them until you mentioned it XD
compact steppe
why not just allow swiping instead
its so small, you'll end up exiting instead probably
tame walrus
I mean if the devs end up allowing swiping, just don't disable what we have now, I like doing it navis way
compact steppe
i understand i can exit and tap another card, but it seems easier to swipe through them than tiny arrows on the side
tame walrus
For you, but not everyone would need that
But more qol options are good anyways
compact steppe
its just that the buttons are that tiny is useless, so id much rather just have the option of swiping or at least making them larger, im sure im not alone on this
harsh escarp
Where are the event points??
I was unable to attend to the event for 24 hours (after counting the expected time the maintenance should've properly ended), and there are no event points in my file as compensation??
flat vector
it hasn't been sent out yet
tame walrus
They will come in the mail once the devs have sorted everything out
grave kettle
just wanna throw the idea of adding weather effects in pvp like the heavy mist in new event rn
tame walrus
Pvp needs a revamp in general but that's not coming for awhile and has been suggested
Adding weather effects to the card would be interesting
raven crater
There's not much point in revamping PvP without adding additional player control. Not a fan of adding random effects to it that will just add random difficulty for no reason
hidden bear
Oh hey, D-X maps forcing destroyers to be used... What else is new...
Sorry, probably a little more hostile than it needs to be, but if the meta for 13-X isn't great for Destroyers, why force them in the hardest event maps?
tame walrus
There's a plethora of good and easy access DDs
formal oyster
I agree that Siren subs on D3 are a little bit too much. Even though they're not aggressive, it's still a pain to fight them when you wanna run cheap farming fleets, you kinda have to ignore them, which is sad because Sirens are ( after event points ) the main reason to farm those events. And their spawning rate feels higher than the others but that might just be an impression caused by the frustration of seeing them
Maybe replacing them with Intruder type once safe mode is unlocked could be an alternative I don't know. I mean I like them, they're cool, just not farming-friendly, even though they now surface pretty quick, backline still suffer a lot if you don't bring ASW equipment, but if you do your vanguard might struggle to clear the rest of the stage. (for a 1:1 formation at least)
raven crater
Oh hey, D-X maps forcing destroyers to be used... What else is new...
Sorry, probably a little more hostile than it needs to be, but if the meta for 13-X isn't great for Destroyers, why force them in the hardest event maps?
@hidden bear not sure if you know this but if a fleet section has multiple requirements you only have to fill in one. For example, I'm using the light cruiser slot here, which means I can leave the DD slot empty.
So, as long as they don't have only DD requirements it's ok
hidden bear
Oh, I know about that. As long as the requirements are all yellow, you can go in. I'm still not a fan of them shoving Destroyers in anyways. "Gotta put a Destroyer here or go without, no other options! Kekeke!"
raven crater
i mean but you have two other options, is my point. I think that as long as the requirements are balanced, it's fine.
solemn citrus
Yukikaze is used to being abused anyway ;p
dawn quarry
can you guys consider giving the option to swap the requirements for fleet 1 and fleet 2 in hard mode, so that i can choose to use fleet 2 as my mob fleet without having to click the switch button at the start of each sortie
strong thunder
Can we make safe mode also remove the fog mechanic.
velvet adder
Due to performance issue when using filter "Enhanceable", whenever you select a shipgirl to view her detail, I suggest reverting the filter back to normal so that the "lag" won't appear.
@strong thunder threat meter zero didn't remove fog?
velvet adder
maybe a bug
gloomy palm
Flexington having the same comp isn't right since they had no issues
void schooner
Irrelevant. Free stuff for everybody. Let's all be happy.
solemn citrus
This is the basic compensation that all servers get. Avrora and Sandy should be expecting more “soon”
velvet adder
I don't think we Avrora would get anything more
scenic flower
Will the give us the event points at least? 2 days in vain, after all.
Brem+Casa will be fine too
velvet adder
I don't know, they planned to give us
ornate basin
just a reminder that compensation concerns have been relayed to staff regarding dailies, missing points, etc
scenic flower
You mean, there will be more or we can whine already?
minor robin
Let them fully rectify the issues about the server first before we worry about all the compensation
It's not like the event is ending like tomorrow
scenic flower
Okaaay (^_^)
velvet adder
wow wth happened the game all of a sudden has such quick loading times xD guess the fix was successful hope it stays like that. props to the entire azure lane staff.
worthy bloom
Been a loyal fan of this game since debut. Had an anonymous account that wasnt linked when i started. But brought bad luck. 3 month grind aftee new phone & im happy. Thank you staff for the near 53 cubes which was given for free.
I just realized there was less nun/healing ships. Good ships akanshii and vestal. Mayb its intentional b/c no one really uses it. But the design base would be really cool if its medic themed which would actually best fit the ongoing problem evryone is dealing with. 
regal elm
Big props for the devs for working hard to get this long-standing issue solved. Otsukare-sama deshita! Go get your well-deserved rest.
velvet adder
is it maybe possible to make the nighttime missions local time based? i receive em around 9am local time i mean it's fine as I'm able to activate em during work time, but it would probably be better to make em actually during nighttime as i tend to sometimes miss activation due to it being that early.
minor robin
It's been suggested, but extremely difficult to do so since the game doesn't keep track of local time
velvet adder
hmm the best way would be including a local time clock or a setting to setup when it's nighttime at your location, but it could cause annoying bugs inserting new code figures. thanks for the info though
grim flame
so when's the next maint
scenic flower
Just installed the patch, and Avrora is kicking me again. THANKS A LOT.
I guess I won't do my exersices before the reset again.
hard gate
Same here with Sandy
manic harbor
Suggestion: Use a queue system to control how many people log in at once.
minor robin
There's already such a thing
tacit jacinth
quartz rock
I haven't been able to log in long enough (if at all) to enjoy the new features. It's frustrating.
keen echo
I heard they added taihou to perma build under special. My question is why haven't they done the same for washington, minnieapolis and south carolina who haven't been available for over a year and are older than taihou
ornate basin
we cant say
keen echo
Oh ok
minor robin
They're not permanent in JP/CN either
keen echo
Just a question
ornate basin
also for future messages in here, please keep this pin in mind
keen echo
Sorry about that
worthy bloom
Does game feedback also mean possible suggestions? Or just in general how the game is running? (Pro/con)
regal elm
you can suggest anything, but check pins for suggestions they're not gonna take
velvet adder
The update broke the game already?
minor robin
The patch forced everyone out
So it's making everyone log in again
That's why the issues have occured again
Please wait patiently
Thank you
ornate basin
this is #game-feedback by the way
dusty socket
did the update broke the game again ?
ripe trail
The patch forced everyone out
So it's making everyone log in again
That's why the issues have occured again
Please wait patiently
Thank you
Also, coffee fund for the devs 
dusty socket
minor robin
Please read a few messages up
ionic adder
Hmm, worked for me this morning
winter escarp
Why. Do a patch now ? I need claim my dailies and such and do pvp attacks
ionic adder
Calm down, they’re working on it
Compensations exist for a reason, they are called compensations for a reason
quartz rock
Any way I can switch my data to another server?
minor robin
No
minor robin
we are aware of the issues
scenic flower
will they fix it faster than last time?
wind linden
Hopefully
ornate basin
this is not a discussion channel
wind linden
Sorry
hidden bear
So, uh... I just tried to do my Hard Mode dailies just now, and... I'm at 0/3.
Like I had already done them.
scenic flower
restart
rare jay
The daily reset just happened. You'll need to relog to refresh it
ornate basin
this is #game-feedback by the way
wind linden
@rare jay K I'll try and see if I can login now
rare jay
Well, that was for the HM tries
hidden bear
Okay, nvm. Guess it was just... weirdness. Managed to restart and get in relatively fast, thx.
velvet adder
Avrora still Network Error
eternal halo
Hey devs what happened to the servers i cany log in again?
Why is sandy downed again?
eternal halo
@ornate basin yes i know this is game feedback but this is really the only place where we can tall to the devs and people in charge so you should really expext for people to ask some questions here
velvet adder
Again, no information that is tinkered with the servers!
ornate basin
well please dont
this is not a help desk
this is just for providing feedback, the same people who monitor this chat also monitor #bug-reports
ripe trail
The devs don't directly interact with this chat either, so...
eternal halo
Well then expect a chat in #discord-feedback cuz i have feed for ya
merry grove
extend the event
woeful scroll
Here, a feedback, like the channel name. Just cancel this event entirely. Keep what people have, but cancel it. After the fking server problems fixed, run it again.
scenic flower
At least, they could post some news, comfort people
woeful scroll
Here, a feedback, like the channel name. Just cancel this event entirely. Keep what people have, but cancel it. After the fking server problems fixed, run it again.
So then devs can focus on solely this server login problem. Getting those shipgirls can be postponed. You cant even get them if you cant login.
flat vector
They're focusing on server issues.
woeful scroll
They didn't for one time, did a patch, and then it triggered another login issues.
normal vine
Cooper's skill reads kinda ... meh
I feel the Catalina should work more like the Flettner on Köln, not just triggering when she has low health - because at the moment there's no alternative to Köln for sub bosses
minor robin
But koln is still complete garbage for asw due to low asw stat 
ASW is very easy when you can literally slap a sonar and depth charge combo on any DD and call it a day assuming you're willing to manual and park your dd over the boss
and unlike koln, she doesn't need the catalina for the first part of her skill
koln needs the chopper to proc the skill at all
normal vine
I use Köln as buffer for said DD - and Flettner spots as long as it's up
Sonar always annoys me that they forget where the enemy is when it moves outside the circle after the ping, even though they're still perfectly visible
minor robin
i mean, koln needs the gear to even do that
cooper doesn't need the catalina to do it
normal vine
still, the combination of "needs this equipment" and "drops low on health" feels kinda stupid - Catalina should always improve her seaplanes
dapper umbra
This game is awesome!
rigid echo
just wondering
why cant we limit break ships while they are out in commissions
i found that to be unnecessary in so many occasions
ripe trail
'further compensation for Avrora and Sandy'
Because they're physically not in port, and so it would be impossible to interact with them?
flat wadi
no one knows that
naive cobalt
if event is extended - it won't happen only for 2 servers but for all of them
scenic flower
Will they start maintenence or not? We are wasting our time.
minor robin
We're checking with them @scenic flower
scenic flower
thanks
minor robin
Let's table compensation discussion for when the issue is actually fixed.
velvet adder
Can someone from the who can do it
Post that taiho is available in special
ornate basin
she is available in special build
velvet adder
@ornate basin I know
minor robin
Uhh what proof you want exactly
I have people getting her in builds from #trophy-room
velvet adder
I got her
minor robin
I even have word from the devs
And it's already in #known-bugs
No need to rush to make an announcement that taihou is available in Twitter
velvet adder
I'm talking for "special " people who love being smart
minor robin
No
scenic flower
Any news about the maintenance?
scenic flower
minor robin
Outside of maybe 1 or 2 exceptions, everyone should be able to get in by now
I did forget to inform you about it, sorry about that
scenic flower
Okaay
halcyon grove
Any word on the roll back issue?
minor robin
@halcyon grove https://cdn.discordapp.com/attachments/484199488315981845/693198350857797642/FB_IMG_1585341644885.jpg
This was in #game-news
halcyon grove
Oh ok.
Also before the rollback I had purchased a trade license but now its not activated who can I look for help?
tardy arch
you can use the helpshift thing and CS will help you get the trade license back. https://yostar.helpshift.com/a/azur-lane/
torpid patio
how long until the rollback compensation is sent to everyone?
minor robin
We don't know
Please be understanding that it is the weekend and they have a backlog
torpid patio
understandable , thanks for the answer
rancid crown
Torp+1 on Reno's second limit break feels like a waste with her skills and stats focusing on guns and AA.
minor robin
That's standard fare for the whole Atlanta class and most non US CLs in general
Usage of dual purpose guns, of which they didn't have many (DD guns with mgm+0)
Mostly armed with AA (high AA eff)
And the utilisation of torps
velvet adder
how feasible would a 2x or 3x speed for auto battle be? or actual combat skip when you gain s ranks on all battles
formal oyster
A x2 maybe, not sure. But you can forget about a combat skip, they'll never put such a thing.
rugged spire
d3 is hard to do 1-1, need 120 ship or so to do it 1-1, i hope next event can be easier so i can leveling some 110 or 115 ship in D3. Currently, most old and knowledge player just farming in c2
.
Adding new system that can preview effect of some finuture in dorm, or put a video priview on Facebook page , i dont want to take risk to buy a thing that i dont know how it is
formal oyster
Yeah this D3 is pretty tough Not only are requirements sometimes rough but here we even have to deal with new Strategist type which deals enormous amount of plane damage that were already kind of annoying back in NP, but on top of that we have Siren subs now, they went a little bit overboard I think
At least the boss is really easy but that makes me wonder what next event will be, since it seems to go higher and higher in roughness over the months for D3 stages.
velvet adder
as long as there's never a d3 submarine boss it's fine lol
formal oyster
I'd rather have that actually than 3 spawns of Siren subs. 
velvet adder
dunno i don't have any issue with the siren subs my team nukes em quite well also you can ignore em after doing the star condition
formal oyster
That's the thing, you don't want to ignore Sirens. And if you wanna 1:1, you kinda have to choose between ASW gear for the Sirens because even if the Siren itself is not really strong, the other subs deals a lot of damage to the backline still, and struggle against the rest of the stage or put regular gear, struggle against Siren sub ( or ignore them which you don't want to do ) and do the rest of the stage normally.
solemn citrus
You generally want to farm sirens for exp/bp drops
Only sirens and boss can drop them
real mountain
Why is Casablanca dropping in d1/2, I hope for next events the other drop will get back to c3, at least gives something to farm day 1, putting both ship drops to d makes the time gate even more egregious than it already is. Not that it mattered that much this time with the server snafu. Just feedback for upcoming events.
naive cobalt
@formal oyster Siren sub resurfaces after 15 seconds
you don't even need ASW equipment
formal oyster
The Siren isn't the problem, it's the mini-subs that hit the backline ( and that don't de-spawn if you quickly nuke the Siren )
velvet adder
Can we have a event where we get the sirens as ship girls under our control please
mainly coz purifier and observer are waifu material
minor robin
No, we don't take suggestions for new events
tame walrus
I do think the suicide damage from the minisubs is a bit... Much
Could use some toning down if the devs keep doing sub sirens
thin turret
will avrora get an event extension?
minor robin
We have no news on that
velvet adder
i have a question! does this mean we will get further compensation or?
bc we alread got some; are there more coming?
formal oyster
That's... literally what it says...
rare jay
Yes, Avrora and Sandy will get more
velvet adder
im sorry my main language is not english and i couldn't really understand; because we already got some, maybe they wrte talking about that
rain mulch
Thx devs for extremely hard works fixing the servers and games, even you give the compensations for time we have lost to do grinds, etc-etc, which i never find devs like you all in this dark liberalism future, may god bless you all and this game (hope god agree with some ( ͡° ͜ʖ ͡°) stuffs)
My 👍❤⭐ 💵 will never be enough to support you all, so i ask god to bless you all
shrewd mortar
So we got quick retire but when will we get quick disassemble? can be just auto sell everything after quick retiring it has gotten tedious to me.
scenic flower
I propose to make the black list of equipement, so we could checkbox the gear we want to always disassemble automatically without any confirmations and even without showing the resources extracted.
solar copper
For me if we got quick retire i too suggest quick disassemble and also if possible quick enchance of equipment id you want to level up an equipment to 10 quickly if you have the resources of course :3 also i would like to pvp with my friends just for fun even if it costs oil.
If possible aswell maybe "fleet save" where you can save your fleet so you can quickly change different fleet setup if those setups have the same ship involved. Or IF POSSIBLE auto battle like in arknights.
solar copper
Also i would like to give orders to ships on a battle for example you're in a map then order where your fleet will go and their next destination. Also if possible QUICK RESOLVE where instead of battling your ships will get damaged and will get lower rewards
harsh sundial
Event token drop suggestion
Instead of everything dropping at once from boss fleet, split the token drops to mob fleets too. For d3 of this event for example, you get 180 from the boss fleet. Using this as an example, my suggestion is have mob drop 15 each and boss drops 90 token, adding to 180 with 6 mob fights.
If you do more mob you get more toke
viscid gyro
I have never been so happy to not see the bouncing manju loading gif every two seconds.
obsidian spear
Is it just me or is there a Enegine and Probs missing on the right as it seem only to have a enegine on the left side and middle ???
cloud sable
@obsidian spear google an image of that plane irl, it looks just like that, the engines are just alot higher up than you would expect
dreamy elk
how this skill of Intrepid work in pvp?
celest abyss
hidden relic
ever gonna finish the rewards for ship bands in collection? where we got Ayanami etc.
it's been on coming soon forever
viscid moon
Any news in regards the Sandy+ Avrora Compensations and the getting the rolled back ships thing?
shell bramble
No. #game-news will have the latest word on these, when they are announced.
normal vine
if the ship selection for tactical class could hide all ships with all skills maxed, that'd be nice
velvet adder
Suggestion: it would be nice to have another way to spend OIL when having too much beside Dorm food
viscid moon
I thought it did @normal vine
solemn citrus
It just moves them to the bottom of the list
So if you’re trying to level a newly built ship’s skill, they’re actually near the middle of the list instead of the bottom
harsh sundial
Game mechanic for Buy/sell oil
velvet adder
I just wanna give feedback that I'm so delighted with how well the issues are being handled. Gotta say AL is the most generous gacha game I've played and I really appreciate the hard work you guys put in.
violet shale
so... is AL no longer going to do the $30 bundle that has a random skin + gems/cubes?
proper grotto
Has there been discussion on making extra equipment slots that are exclusively for ASW gear on CVLs, CLs, and DDs? I feel like if they want to integrate subs into the game more naturally, doing this would make it so players still equip ASW gear and be prepared to fight subs while not sacrificing gear needed for surface combat. Then, just make an ASW alert before the stage to ensure players have at least one of the 3 classes in a fleet. Or make a (low) required fleet ASW stat on maps that have subs.
formal oyster
A notification here for when SP is available would be much appreciated 
pastel turtle
I don't know if this question has been asked before, but would it be possible to craft lvl 3 skill books from lvl 2 skill books? As is stands, all my lvl 2 and lvl 1 skill books are currently useless. I don't have the time all day to constantly login and use lvl 2 skill books. I wouldn't mind how unfair the exchange rate is: 20 lvl 2's for 1 lvl 3's I'd be perfectly happy with. Just I'm forced to use Defense books atm because I'm out of the other skill books and I'm gatelocked out of farming more books because they are dailies.
hazy geyser
Will pvp be fixed? I was Top 5 on Sandy and then after the two days of connection issues I see that people now have 200 more points than I do now and I don't really find that to be very fair. Unable to get the top 10 reward now for this season.
dawn quarry
petition to make oxy torps cost torpedo plates instead of general plates
lunar salmon
Idk this is bug or not, after i'm not log in for one year after create account, i got this and now i lv 63, i can't finish this training quest
Someone have same problem?
scenic glade
I got the impression from these patch notes that the new core shop items would be added with the update. Does the fact that it says April mean they will appear on April 1st? Or was this meant to go on the next set of patch notes?
rare jay
When it refreshes on April 1st
@lunar salmon It's a known issue to happen at times to accounts. Usually it'll randomly fix itself for players after some time
lunar salmon
Ok but after i play half year nothing hapen
rare jay
It's been like that for half a year?
lunar salmon
Yes
rare jay
Gotcha. In that case, please go ahead and contact customer support to see if they can offer some backend assistance
/techsupport
serene marshBOT
If you experience a specific technical issue, such as a bug not encountered by others; an issue with a purchase, or a loss of items, please contact us using our website https://yostar.helpshift.com/a/azur-lane/ or alternatively email us at al.cs@yo-star.com
Please do not DM Yostar staff or discord mods about your issues.
Please note that the answer may take a while due to high load, so we ask you to be patient.
sullen kite
Add auto dorm supply replenish, cause when the server is down due to busy, fix or maintenance (usually more than 4 hours) the ships in the dorm will decrease their efficiency and lowered their mood.
Also it's unlocked after 2-1
naive cobalt
out of food does not lower their mood
tulip summit
i suggest to add a filter option that blocks lvl 120 ships
regal elm
for?
ornate trench
Any staff please help me T-T
void schooner
Just say what your issue is.
thin turret
is it intentional that text is in moonrunes?
ripe trail
It's a known bug.
harsh escarp
Welp, here comes disaster again for Avrora
ornate basin
this is #game-feedback mind you
compact nexus
Sandys up then why does it say it not open
minor robin
please try logging again in a few minutes
there are too many people logging in from daily reset
just wait
compact nexus
K
deep sorrel
Guys, take a look at this
https://trello.com/c/th5qNQ0F/131-increase-dock-to-accommodate-for-growing-collection
Now replace 'dock [space for free]' and 'collection' with 'server bandwidth' and 'active player count' respectively on the title. BOOM Totally legitimate piece of feedback.
ornate basin
please keep jokes and giggles out of here
deep sorrel
I know COVID-19 is a serious matter, but with the instability over the last few days, the staff really needs to alleviate the impact of self-isolation induced server activity
ripe trail
Even if they immediately start working on a perfect wonder solution right now, it will still take time to set up, test and implement. There is no magic 'insta-fix' for this type of issue, hence the stopgap measures that have been put in place. So... to say what every staff member and mod are probably tired of saying, please be patient.
hard tapir
I think we need more Wishing Well between events. Some of us really want to pull for Taihou but without rates-up it's very risky.
normal vine
the reward progress on Bluegill's banner is almost unreadable - please use higher contrasts in the future
the next goal number is unreadable even
sand osprey
It would be great if when I clicked on gear in the shop (event/core), it showed the stats of said gear and not only just the description of it.
young iris
When selecting ships to enhance from this pop up, ones that are already max enhanced should be put in the bottom
Like training skill book from academy
young iris
It shouldn't carry on to the dock when we click it from main screen, only if we click from that menu
would be better, but guess the one right now is workable 👌
meager hatch
you can still choose the sorting option after clicking that "enhance" from pop up
normal vine
should be the default sort option for that button, though
meager hatch
yea
young iris
yea adding suggestions here
would be nice improvement, like the one in skill training
left sandal
its not possible to replay the animation for receiving the cooper skin
i feel cheated
meager hatch
is it the login animation?
left sandal
no
the special animation that plays when you get the skin
the animation on login is diffrent, and alot shorter
left sandal
now being able to replay that animation is such a waste and shame
unless its available elsewhere
meager hatch
if elsewhere means youtube, there is
left sandal
well yea but i meant ingame
meager hatch
left sandal
not sure what this is, says coming soon when pressed
assume thats oath so no way to replay the little vid
#sosad
minor robin
That's the oath line yes
carmine ginkgo
Seattle party skin when? 
shell bramble
Per the pins, devs are not taking feedback on new skins at this time.
jaunty pier
Damn I got muted again for no goddamn reason. So manny players are abusing report system damn it. I was just talking normally and I wasn't even doing anything that is considered shitty....... Then boom for no good reason suddenly I was muted AGAIN. What the hell.
carmine ginkgo
(It's not a new skin though. just checking when it's coming to EN)
(talking about the party skin she already has on JP/CN but we missed since the same event where they got her skin, we had before we got PR2.... or something like that)
rare jay
Unfortunately we're not able to control or take feedback when it'll come out (devs will have to decide that). Any content release will be set by them
carmine ginkgo
ok >_<
formal oyster
Would it be possible to add a commission button on the event map ? Sometimes you just farm and kinda lose the flow of time, and you forget when commissions are finished.
chrome tusk
is avrora in a rollback loop?
sage oak
Avrora? In my case no rollbacks, but I'm a casual player, I often play a bit spread over a day.
Since this is a game feedback, I really like the music in the game, everyone now has the Hero, Avenger theme (especially Reno for obvious reasons). I really like it.
velvet adder
include an auto sell for x rarity gear as well it's kinda annoying selecting all of em yourself. also a filter for not owned ships in archive would be nice to faster see in which stages or events they're available.
harsh sundial
Quick enhance for gear, it lets you choose a level to enhance to and shows the cost of material
velvet adder
I want Dido and Reno L2D skin
viscid moon
This is a random idea: What if there were minor events that when completed, permanently buffed a ship's skill? It's something to give ships buffs without needing a full retro, especially for underperforming SSRs that don't need a full retro to be good
shell bramble
The devs are not taking feedback with regards to introducing new skins.
viscid moon
We know that skill buffs can exist because they exist in some retrofits like Warspite's
jaunty pier
Admin please fix the report system or at least make it so a player only gets muted if there's more than five people who reported him/her.
Of course needless to say multiple reports from the same player doesn't count only 1 report from one player against x player
Hope that works
harsh sundial
@viscid moon I agree but I think theres a better way: have 'half' retrofits that don't use new skin and dont change rarity, but still improve the ship quite a bit (+stat and efficiency, tweak/improve skills, and new skill). This allow older ships and underperforming ships to catch up from powercreep. Ships like graf zep, victorious, pennsylvania, and the american/brit big7 could use this.
normal vine
something I noticed while looking through https://azurlane.koumakan.jp/User:Itsfyh/Submarines#Hunting_Range_Areas - it would be nice if some future subs could have their hunting range go wide first, then tall
(or in other words: have their hunting range in landscape, not portrait at level 3)
patent anchor
Since ambushes and airstrikes is becoming less of a thing even with the normal maps maybe we can implement tactical movement like GFL does it for more QoL and auto :v
Maybe something like having the number of enemies being revealed tie in to your threat level, at safe you'll be able to see every enemy except the boss, which allows you to do the said tactical movement.
Also, an idea, how about after we clear each state we will be able to spawn more enemies but still keep the current health of our ships, the more we do it, we get more and better rewards after we kill each boss.
grizzled rose
just wondering, in the scene where baltimore refers to ember in the "third party" reel, but it shows ash, was it supposed to be ash and baltimore was mistaken, or was it supposed to be ember?
the dialogue suggests that it's ember since she's the one who's willing to stop and answer the girls' questions without siren mumbo jumbo
formal oyster
https://discordapp.com/channels/456397991847395339/474210478311211029/669646789858557981
It's been more than 2 months already so could we finally have an answer about whether this bug has been acknowledged and is being worked on or has it been forgotten in the abyss of bug reports ? 
ornate basin
there have been more important issues so me who was supposed to bring up would easily be ignored in time of severe login issue
but I will bring it up again
also this is #game-feedback better to bring this up in #bug-reports
turbid loom
technically, by sales laws in my country, purposely selling faulty product is illegal
ornate basin
but I will bring it up again
formal oyster
Ye I didn't really know where to put it since it was already reported and all, sorry about that. And I can understand that login issues had the priority, and that the epidemy in China made it difficult in January/first half of February but it's been 2 months and I honestly just wanted to know if it has been acknowledged because we as players can't even know. And since this is a 20$ skin well, you would expect it to be fairly high in the priorities. I don't want to regret supporting this game tbh, even though that's the second issue I have with L2D so far where I still have no answers what so ever, so you see...
But thanks for trying to bring it up again at least.
And if this time the acknowledgment of the bug could also be made public in some way, that would be great. Just so we know that they've seen it and that they will fix it when they can, rather than just us being in the dark and potentially having to refund the skin because it just doesn't work.
velvet adder
@turbid loom and how are they selling a faulty product? it implies you had to pay to buy the game which you didn't. Any additional purchases underly the usual trade conditions you don't need to buy skins or gems at all.
turbid loom
"Misrepresentation: It’s illegal for the business or individual to give you false information about themselves or the product or service they offer. Some examples of misrepresentation include:... stating that the product is a certain grade, style, model, or quality when it isn’t" Between the L2D and the pricetag, there is a grade of quality that is expected.
just for the skin
the thing you have to buy, and that I was refering too
velvet adder
true but if it's faulty you can apply for a fix or refund in the end and get it when it's fixed which is easy in case of skins I'm pretty sure staff can handle something like that
turbid loom
Then they would have to publicly state a system for that (which would totally be fine) and implement a fix in a timely manner, until then its illegal by those sales laws.
velvet adder
sure you can sue em in your country maybe but the legislation would be in the place they have their seat too much of an effort just mail em for a refund in that case seems as the best solution
turbid loom
I don't care about the skin, I don't even have a taiho. But this is the 2nd time in my memory that the game has gotten itself into potential legal trouble over its "products." I like the game and don't want damage to be done to it because of an oversite of other countries consumer laws. They could just refund people or they could just fix the skin, but either way they should do something before someone takes serious issue with it.
velvet adder
as i said I'm sure the do refunds just submit a ticket and wait for a response
ornate basin
this isn’t the place
no gem purchase refunds are given
the issue will be alerted to staff once more
there is no reason a discussion should be occurring right now please standby as so they can put the missing axis back in 
viscid moon
For those of us who got rolled back on, can you please extend the chat window thing for a week? We still haven't gotten our rolled ships so we're behind
shell bramble
Note that the chat borders already run for a week after the event ends (so with 4/15 as the last day, rather than 4/8).
solemn citrus
Offer a way to hide this bar in-game on iPhone. Newer models (X in my case) don’t have home buttons like the older ones, so this bar functions to minimize the game. However, it frequently gets in the way of seeing the bottom part of the screen. Other games/apps are able to hide it successfully with no issues, and AL is just about the only one that keeps it on at all times even in combat
viscid moon
Yes @shell bramble But that's normal, I think it's fair to extend it for a week after that.
velvet adder
the issue is getting the ships to lvl 70 after getting them refunded takes time
viscid moon
yeah
primal thunder
Would it be possible to get a "Current" event currency bar beneath the total bar? would be nice to see the current amount rather than having to keep opening the shop to find out
ornate basin
I believe its been suggested let me look
primal thunder
Oh has it, sorry
rich bridge
the 3 missed days = up to 5 ot 10 K tokins based n how you grind it for ech day
apply "if" needed
hollow gull
can we have the EX boss have 100 bars of hp like before instead of 40
rugged spire
fix research system. Make all the research have chance to drop ss2 and ss1 gear. Currently, newbie and player who want to get pr1 BP, need to focus on pr1 only , that mean they lose their chance for getting ss2 gear, which is bullshit. Because an old player like me, still not max fate of all pr1 ( only max fate 2 pr 1 ship,and the rest is at6* dev phase 3). So make the pr1 research also drop ss2 gear so the player can progess faster.
rugged spire
Also, adjust the amount of BP drop base on the ravity of research. The gold rs is hard to get but it so bad except the 30min one, while the blue is common and very good.
i believe dev want to make player keep time on the game, because the best commission and research is very shorrt cooldown, which mean player need to stay in game more time. But it jusst good for farming player, the whale not having much time like that, so take care of the whale better than .
void schooner
PR research isn't going anywhere, so people can take as much time as they need to complete it. It is, after all, a marathon, not a sprint.
weary relic
I know this is already a suggestion (quality of life section) and im not sure if multiple people saying it makes a difference but it would indeed be really nice to have these quests adjusted to timezones or something and not server time. Because these quest dont appear until around 4am for me.
minor robin
They've already extended the hours which they appear at recently
weary relic
How recently? in the last week?
weary relic
yeah thats 4am for middle europe
minor robin
but then they're around until 11am?
weary relic
but i am not asleep at 11am. and then i can jsut do shorter comissions
minor robin
It's simply not possible for the game to track local time
weary relic
it jsut feels like i am missing out whenever i go to sleep just becasue my timezone is different
Its not?
minor robin
not with the way it's coded at least
got to remember that japan and china follow a single timezone
the game isn't even designed to handle changes to daylight savings
weary relic
Well i think it is possible but i understand if its not a realistic thing to improve for the resources that needed to be spent. i wasnt aware it was changed a few weeks ago but if thats the way they choose to handle it then ill jsut let it rest
light gulch
Meowficers are Being neglected!
Meowficers Needs and Update.
Please make event meowficers or special items to upgrade them for experience. Or add an UR meowficers.
Thank you.
#MeowficersNeedsMoreLove
merry grove
New kind of reward/gifts or whatever, a ticket and let player choose any ships that's currently available in the build pool?
scenic flower
and points shop
lilac anvil
i've suggestion. i think it'd be better that the mute system is removed in-game
minor robin
So then what about users with actual malicious intent?
ornate basin
if remove in game mute then in game chat would have to go with it
lilac anvil
i don't think the system that automatically mute just because enough player report it is good either 😦
minor robin
In case you're wondering, there are lot of users with malicious intent too (slur usage, spam etc)
that's the abuse of the report system
straight up removing it will not necessarily fix the problem
ornate basin
since in game chat isn’t necessarily required, its not a priority system, having user based chat reports is the one system they have other than filter and spam block
minor robin
since the malicious reporters could just start spamming malicious things
lilac anvil
but it's getting annoying because i got muted several times without even knowing the reason why
ornate basin
unfortunately there are also users with malicious intent in just abusing the mute system
lilac anvil
or maybe improve it a bit?
like having someone to receive the report and decide whether it should be muted or not
(ofc give the reason why)?
maybe this is not possible because would be a lot of work...
seriously, i thought current mute system is useless
and (as you said) can be abused) 😦
carmine ginkgo
Suggestion : A mail or something about an event that just ended indicating all the things regarding it about you. How many cubes and coins you spent and how many ships you got, how much oil you spent on grinding maps and event exclusive/gold BPs you earned during the grind? Just putting it here since I just thought about it
real mountain
Can’t deal with cheaters in game already, offer new incentives for people to cheat, marvelous idea 
celest edge
Suggestion: Give an option to switch girls dialog sets between skins we own. For example: Vampire haloween skin and option to switch voice lines from her oath skin.
velvet adder
thank you for this compensation, it's quite a bit more than I expected , I'm very happy 
regal elm
that's for #bug-reports
carmine ginkgo
oh lemme post it there then
deep sorrel
Guess Akashi ran out of Apologems
I don't know what to say... except, maybe you could have given us T3 books and SOS signal generators as well? But hey, beggars can't be choosers.
Oops, wrong channel
south night
wut?
deep sorrel
I accidentally uploaded trophies here
viscid moon
I'm happy with the compensation, but I am still short on my rolled back ships
ebon phoenix
Same i had Reno when the server started to screw me over T.T and now i am struggling to get her
raven crater
Indeed. I haven't heard anything about my support ticket either. It would be nice to know when we can expect our rolledback ships to be returned to us, especially since we need time to raise them to get the chat border
ebon phoenix
Well you can check the pins at bugreports
raven crater
Right, but that doesn't answer my question of when we will actually be getting them
ebon phoenix
Maybe this week
regal elm
I mean, to follow up Intern's words...
Stay Tuned!™️
lilac anvil
another suggestion, maybe consider adding more variety of ships on medal exchange shop? especially for some ship that never get rate-up other than when they were first time released (Black Prince is an example)
deep sorrel
On Friday, there was a patch added a few hours before daily reset and the Avrora and Sandy servers got absolutely rekt for a good amount of time, having only reopened at a couple hours after reset. Chances are, a lot of players (myself included) didn't do the daily challenge, losing them T3 books. So could you please give everyone who missed Friday's daily challenge a few T3 books as well? Just 1 each for a total of 3 would make me forgive all that happened. P.S. Next time, drop patches AFTER reset.
soft arch
Cooper's design seems too similar to C-MS from GirlsFrontline to be a coincidence.
woeful scroll
Is the last compensation sent for Sandy and Avrora the promised compensation mentioned in game news?
rare jay
Yes, I would imagine so
eager hearth
A queue would be great, I can't join the Sandy server. It's been "busy" for the whole day, not even full..
minor robin
What message are you getting exactly?
eager hearth
"Too many players registered."
minor robin
Unless you're trying to create a new account on sandy, you should not be experiencing that message
eager hearth
new account yeah
minor robin
Then yes, the server is indeed full
eager hearth
it says busy though