#wifi connection spike

2 messages · Page 1 of 1 (latest)

iron hearth
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Since getting the PC, I’ve been experiencing an issue with the wireless connection where the ping spikes every 10–15 seconds, going from around 25ms up to 1000ms+.

I’ve tried multiple troubleshooting steps, including reinstalling drivers, changing Wi-Fi settings, disabling background downloads, and testing different configurations. The only method that stops the spikes is using the command:

netsh wlan set autoconfig enabled=no interface="WiFi 2"

However, this causes another issue where I have to manually re-enable it every time I restart the PC in order to connect to Wi-Fi again, which is not practical.

does anyone know how to fix this?

mystic flickerBOT
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