#Wireless mouse n keyboard setup??

12 messages · Page 1 of 1 (latest)

mossy hazel
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Yooo gng I js got my pc all plugged in and that very happy with it but I got it with windows and when on first slide of setup I cant do anything with my wireless keyboard and mouse I’ve tried every usb port and it’s not working anyone that can help?🤔

tall sailBOT
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pure hound
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Did you put batteries in said wireless items?

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And also flipped the on/off switch?

mossy hazel
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Yeahh they both have batteries in and I can see the mouse light is on but no cursor

mossy hazel
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If needed I have friend who has a wired but if I could use it now it’d be great but no biggy if I can’t

pure hound
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Try different batteries

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If not then it could be the connectivity

mossy hazel
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What does that mean?

tall sailBOT
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cprgbglitch :tada: Congrats @mossy hazel, you levelled up to 1! :tada: cprgbglitch