#Ethernet Issues

18 messages · Page 1 of 1 (latest)

fervent dew
#

As title, recently picked up a new cyberpower pc but the internet constantly drops, only way to get it temporarily working is resetting the network adapter.

jolly cryptBOT
#
Thread Created!

To provide the best level of support possible, please make sure you have provided as much information as possible.

This could include:
🔸 The problem you're facing
🔸 How frequently the issue occurs
🔸 Any pictures or videos of the issue
🔸 Related error codes or log files
🔸 Any further comments which to help us resolve your problem

Please bear in mind that this forum is for support from the community; the official customer support team can be contacted via phone and email.

☎️ 0333 323 7776
📧 sales@cyberpowersystem.co.uk

fervent dew
#

Should note that wi-fi is the same as well. Have a switch running downstairs to ps5 that runs fine so don’t think it’s router related.

hard depot
jolly cryptBOT
#

cprgbglitch :tada: Congrats @hard depot, you levelled up to 9! :tada: cprgbglitch

hard depot
#

Try changing your DNS

fervent dew
#

Already tried that 8.8.8.8 & 8.8.4.4. But thanks for the suggestion

jolly cryptBOT
#

cprgbglitch :tada: Congrats @fervent dew, you levelled up to 1! :tada: cprgbglitch

hard depot
fervent dew
#

I didn’t. In work atm, will try later thanks

fervent dew
#

No joy

warm locust
fervent dew
#

Have tried multiple

warm locust
#

Try another port on the Switch

fervent dew
#

Already tried thanks

jolly cryptBOT
#

cprgbglitch :tada: Congrats @fervent dew, you levelled up to 2! :tada: cprgbglitch

fervent dew
#

Guessing it’s a dns issue as I can see stuff on lan like plex. Have tried ipconfig, dnsflush etc. just strange as it’s only appeared in the last week