Screen goes black | CyberPowerPC UK | Page 1

median saddle Dec 9, 2025, 1:33 PM

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When i start a video or game or even just a new tab my monitors go black for 1-2 seconds then come back ?

spark craneBOT Dec 9, 2025, 1:33 PM

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Thread Created!

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cprgbglitch :tada: Congrats @median saddle, you levelled up to 3! :tada:

strange otter Dec 9, 2025, 1:53 PM

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all your gpu drivers updated and windows too?

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check your montior cable

median saddle Dec 9, 2025, 1:58 PM

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ye they are all fine and updated

strange otter Dec 9, 2025, 1:59 PM

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they plugged into the wall or power adapter?

median saddle Dec 9, 2025, 2:01 PM

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wall

strange otter Dec 9, 2025, 2:02 PM

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hdmi or dp?

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do u have muitple monitors?

median saddle Dec 9, 2025, 2:03 PM

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yes

strange otter Dec 9, 2025, 2:03 PM

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do you have g sync on?

median saddle Dec 9, 2025, 2:04 PM

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in where nvidia ?

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or in monitor settings ?

strange otter Dec 9, 2025, 2:04 PM

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it would be in nvidia control panel i think

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thats if u have a g sync compatabke montior

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median saddle Dec 9, 2025, 2:06 PM

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no its not

strange otter Dec 9, 2025, 2:06 PM

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o ok

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is it doing it to both montiors?

median saddle Dec 9, 2025, 2:07 PM

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yes its like when i start a yt vid it would go black then when i close the yt tab it goes black again

spark craneBOT Dec 9, 2025, 2:10 PM

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Display Driver Uninstaller

:one: Download the driver for your GPU from the manufacturer's website using the links below, but don't install them yet.
:two: Download the latest version of DDU by clicking the button below, clicking on the top post which is called "Display Driver Uninstaller (DDU) VXX.X.X.X Released", and clicking the link to *** Download DDU "Installer" *** in that post.
:three: Open the program you just downloaded, and install DDU.
:four: Disconnect from the Internet by unplugging your Ethernet cable or turning off Wi-Fi in the bottom-right corner. This will prevent Windows Update from automatically re-downloading the GPU drivers after rebooting, as we are going to install the driver ourselves.
:five: Open the Start Menu, click the power icon then hold Shift on your keyboard and click Restart. Once your PC has restarted, select Troubleshoot > Advanced options > Startup Settings > Restart, and press 4 to load into safe mode.
:six: Launch DDU, using the icon on your desktop.
:seven: On the right side, select the type as GPU, and the brand as the manufacturer of your GPU. Then, click 'Clean and Restart'.
:eight: Once you have loaded back into Windows, install the GPU drivers you downloaded earlier. Once they have installed and you have rebooted your PC if required, you can reconnect your Internet connection, and your GPU drivers have been fully reinstalled.

strange otter Dec 9, 2025, 2:11 PM

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Uninstall your gpu drivers and install again make sure there not faulty

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check your power settings

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try a different socket for your pc

median saddle Dec 9, 2025, 2:15 PM

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its only going black on the monitor i have the yt vid on then when i close the tab both go black then come back

strange otter Dec 9, 2025, 2:17 PM

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do u have hdr enabled on montiors?

median saddle Dec 9, 2025, 2:17 PM

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no

spark craneBOT Dec 9, 2025, 2:17 PM

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cprgbglitch :tada: Congrats @median saddle, you levelled up to 4! :tada:

strange otter Dec 9, 2025, 2:18 PM

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what are your refresh rates set too?

median saddle Dec 9, 2025, 2:20 PM

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125

strange otter Dec 9, 2025, 2:21 PM

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try turning off game mode on your computer

median saddle Dec 9, 2025, 2:22 PM

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didnt work

strange otter Dec 9, 2025, 2:23 PM

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hdr can come on the monitor settings too i beleave

median saddle Dec 9, 2025, 2:24 PM

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its not on

strange otter Dec 9, 2025, 2:24 PM

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try lowering your refresh rate

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are these connected by hdmi or dp

median saddle Dec 9, 2025, 2:25 PM

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hdmi

strange otter Dec 9, 2025, 2:26 PM

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standed hdmi?

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or 2.0

median saddle Dec 9, 2025, 2:27 PM

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idk tbh

strange otter Dec 9, 2025, 2:28 PM

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wel iv thought up everthing possable other than trying a different/better cable

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if its a standed cable could just need a better cable with higher bandwidth

median saddle Dec 9, 2025, 2:28 PM

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ill try that, i appreciate your help anyways thanks

strange otter Dec 9, 2025, 2:29 PM

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do u have dp on them monitors?

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get yourself a display port 2.1 or hdmi 2.1

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but dp would be better if in gaming tearms

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keep me updated thanks and gl

brave lily Dec 9, 2025, 5:10 PM

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If your games are in full screen and you alt tab, monitors going black for a few seconds is normal.

strange otter Dec 9, 2025, 5:10 PM

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doing it closing tabs on you tube

brave lily Dec 9, 2025, 5:12 PM

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Hmm, overlays can also cause issues, I'd recommend turning those off as well. For example; Nvidia overlay, steam overlay ect.

strange otter Dec 9, 2025, 5:12 PM

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good idea

brave lily Dec 9, 2025, 5:13 PM

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Steam overlay used to crash my PC, monitors would go black, all fans running at 100% every time I alt tabbed, since I turned it off, no issues at all.

#Screen goes black