issues with network adapter?

[eternal summit]

Hi, I have some issues with the network adapter (I think) on my pre-built PC. I ordered it in December, had issues in games with connection, latency and packet losses on wifi. I spoke to ISP, they confirmed everything is fine. I now run an ethernet cable to the router and ping issues are gone, works completely fine but another issues has appeared. When I am on ethernet cable, I get internet speed of 800mb/s and everything is ok except youtube not being able to load basic video in HD or today I tried to download a basic 2mb picture from my email and it took 5 minutes. These issues are not present on wifi.. Any idea how to solve it?

[thin maple]

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[eternal summit]

I forgot to mention, there is another cyberpower pc in the property with slightly higher spec (4090 gpu etc.) and doesn't have any of the issues above

[leaden glade]

https://speedtest.net

go to this and run a speedtest, screenshot it and send it please (remember to crop out your IP)

[leaden glade]

are your graphics drivers up to date

[eternal summit]

Im just updating them now but they were all up to date when PC first came and the issue was there

Updated now, reset the pc issue is still there

[leaden glade]

reset the pc?

[eternal summit]

restarted

[leaden glade]

clear your web browser cache and see if the issue persists

[eternal summit]

still persists

[thin maple]

:tada: Congrats @eternal summit, you levelled up to 1! :tada: