#Issues

8 messages · Page 1 of 1 (latest)

narrow garnet
#

My partner has been given a pc by her brother, we have completed a 200 mile drive with it gotten home and had some issues I have reinstalled windows which has allowed me to boot it all the way to the Home Screen then I allowed it to do some updates but once it restarted for the update it went back to the setup screen and wiped everything again any help or possible solutions?

runic socketBOT
#
Thread Created!

To provide the best level of support possible, please make sure you have provided as much information as possible.

This could include:
🔸 The problem you're facing
🔸 How frequently the issue occurs
🔸 Any pictures or videos of the issue
🔸 Related error codes or log files
🔸 Any further comments which to help us resolve your problem

Please bear in mind that this forum is for support from the community; the official customer support team can be contacted via phone and email.

☎️ 0333 323 7776
📧 [email protected]

vague siren
#

how did you reinstall windows

#

via settings or via usb?

narrow garnet
#

Via usb as I was instructed

narrow garnet
#

?

tired peak
#

Hey if you don’t receive responses on here you can contact official support during opening times.

#1019927530033119322 is a community ran forum and people may not always be available

runic socketBOT
#
Customer Support

:telephone: 03333-237776
:e_mail: [email protected]
:clock3: Monday - Friday, 9:00am - 5:30pm - closed 1st January

Please ensure to include as much information about your query as possible, and ensure to include your order number if you require after-sales support.