help

[magic dirge]

What’s the best way to find out what parts will go with my pc I tried buying new ram same make as the ones that are init but 32 gb and led ones

[median mulch]

Thread Created!

To provide the best level of support possible, please make sure you have provided as much information as possible.

This could include:
🔸 The problem you're facing
🔸 How frequently the issue occurs
🔸 Any pictures or videos of the issue
🔸 Related error codes or log files
🔸 Any further comments which to help us resolve your problem

Please bear in mind that this forum is for support from the community; the official customer support team can be contacted via phone and email.

☎️ 0333 323 7776
📧 [email protected]

[blissful tusk]

Start with reading the manual of your Mobo, what it supports in terms of mem size, speed etc

[magic dirge]

Where I find that

[blissful tusk]

find what?

[magic dirge]

Manual for mobo

[blissful tusk]

do you know what motherboard you have?

[blissful tusk]

and google?

[magic dirge]

I typed that in the last time and it gave me ones I order but when I put it into the pc the monitor and keyboard mouse don’t come on when I switch pc on

[blissful tusk]

that is just incoherent

[magic dirge]

Like I ordered ones it told me was compatible with the mobo so I ordered them when I put them into the pc they light up but my monitor won’t come on with the pc like the pc will all light up just don’t connect to the monitor or that

[blissful tusk]

how many sticks of ram?

[magic dirge]

2

[blissful tusk]

did you put them in alternate slots or just the first two slots?

[magic dirge]

I only have two slots

[blissful tusk]

what does the manual say about single versus dual sticks?

are they DDR4 or DDR5?

what can your mobo support?

[magic dirge]

Ddr4

[blissful tusk]

and can your mobo support DDR4?

[magic dirge]

Yeah

[blissful tusk]

What mem did you buy, make/model/speed?

[median mulch]

:tada: Congrats @blissful tusk, you levelled up to 14! :tada: