#Bluetooth isn’t working

46 messages · Page 1 of 1 (latest)

amber hawk
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Had my pc since late April and never used Bluetooth but when I’ve come to use it now my pc can’t find any devices, it’s saying I have all the latest/best drivers and my windows is up to date I just can’t see where the problem is.

Any help appreciated.

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The troubleshooter seems to think nothing is wrong

quasi obsidian
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What device are you trying to pair?

amber hawk
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Ps5 controller, iphone 15 and a Xbox controller, none are working

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When I put the Xbox and ps5 controller into pair mode my phone picks them up on Bluetooth but nothing comes up on my pc

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My phone also can’t find the pc

quasi obsidian
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Have you tried adding a device via the settings?

amber hawk
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Yeah

rough zinc
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What Bluetooth dongle do you have?

amber hawk
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It’s built into the motherboard I think

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Well I hope lmao

rough zinc
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What motherboard do you have

amber hawk
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Gigabyte aorus elite ax ice

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B650

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My driver date says 2006 is that right?

quasi obsidian
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Have you unistalled each of them and then at the top of the tree "Scan for hardware changes"?

amber hawk
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I’ve not tried it for all of them just the generic Bluetooth adapter one

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It just reinstalls straight away after a restart then does nothing when I press scan for hardware changes

rough zinc
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Try downloading a driver for it from gigabytes site

quasi obsidian
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Or see if GCC has it

rough zinc
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I hate motherboard software suites

amber hawk
rough zinc
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Like armoury crate and whatever MSI call there's these days

amber hawk
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Should I update the bios? That’s new I checked a few days ago and it wasn’t there

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Been told not to go near the bios lol just makes more problems

rough zinc
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No. Never update the bios through software

amber hawk
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Okay, how would I go about updating it if that is the problem?

rough zinc
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If you want to update the bios download it from gigabytes site. Put it on a USB stick and update it from within the bios

amber hawk
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Okay thank you

rough zinc
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But I doubt it's the bios

amber hawk
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I’ll watch a YouTube tutorial, is it needed or can I leave it for now?

rough zinc
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It's not needed

amber hawk
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Alright np

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I’ll try find a driver on gigabytes site and install it

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Hopefully it sorts it cause I can’t see it being anything else

rough zinc
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Latest Bluetooth and wireless drivers from there should sort it

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Dated July the 9th this year

amber hawk
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Finalllyyyyy

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Thank you loads mate ❤️

rough zinc
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Easy fix. Seems Windows was Windows and installed the wrong driver

amber hawk
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Yeah haha headache over, thanks again