MSI Monitor support | CyberPowerPC UK | Page 1

versed jay May 27, 2024, 3:44 PM

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My MSI monitor that i brought from Cyberpower has an issue where its plugged in to the PC, checked with another wire but not giving any display, pressing menu brings nothing up aswell, the PC can see that the monitor is plugged in as it is appearing on display settings.
there is a backlight and the white light is on, not going orange, but no display at all.

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when its turned off you can really see the smudge marks lol

grizzled wind May 27, 2024, 3:48 PM

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Is it in the GPU?

versed jay May 27, 2024, 3:53 PM

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Its plugged into the GPU yes

grizzled wind May 27, 2024, 4:06 PM

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Huh

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I would contact support tbh, thats weird

steel currentBOT May 27, 2024, 4:06 PM

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Customer Support

:telephone: 03333-237776
:e_mail: [email protected]
:clock3: Monday - Friday, 9:00am - 5:30pm

Please ensure to include as much information about your query as possible, and ensure to include your order number if you require after-sales support.

versed jay May 27, 2024, 4:08 PM

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I put a ticket in

grizzled wind May 27, 2024, 4:12 PM

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Sounds good

soft marsh May 27, 2024, 5:55 PM

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I think I have the same monitor as my second monitor, are you running it through DP or HDMI? Because mine only worked when using a HDMI cable with my graphics card

steel currentBOT May 27, 2024, 5:55 PM

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cprgbglitch :tada: Congrats @soft marsh, you levelled up to 2! :tada:

versed jay May 28, 2024, 4:35 AM

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DP, I did try a HDMI monitor but same thing happened Monitor is talking to pc, backlight on, no display

#MSI Monitor support