#help

29 messages · Page 1 of 1 (latest)

livid tusk
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My pc i just received will not boot at all. No power to usbs, fans come on and then slow down straight away. Not booting to monitor, tried a different monitor, dp ports and hdmi as well. Installed the ram sticks again also. Any suggestions ? #help

distant dockBOT
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Thread Created!

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livid tusk
distant dockBOT
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Monitor Cables

If you have a discrete GPU then you need to plug your monitor cable into the graphics card, not the motherboard. This can be found on the Quick Start Guide which was emailed to you, or you can download it with the /tag guide command.

CyberPowerPC UK 🔸 0333 323 7776 🔸 https://www.cyberpowersystem.co.uk
still glade
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sounds daft, but is it in the GPU?

livid tusk
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Yeah it definitely is. I know thats one of the first things i checked cause its a common thing to do

still glade
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Well, it looks like it is working tbh

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There are no diagnostics etc

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This cable looksf a bit tight, maybe it got loose in shipping

image.png
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if it is slightly out, the GPU will just not work due to the nature of the sense pins

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(which is a good thing)

livid tusk
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It just will not boot to my monitor no matter what i do. Ill give that a bash headed out to recompose for an hour and will get back to it 😆

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Appreciate the reply and help though ill have a look at that cable definitely

distant dockBOT
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cprgbglitch :tada: Congrats @livid tusk, you levelled up to 1! :tada: cprgbglitch

still glade
livid tusk
# still glade Np yeah

Nothing at all happening checked all the cables. Looks fine but nothing coming up still

still glade
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Reseat the GPU

distant dockBOT
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Reseating GPU
CyberPowerPC UK 🔸 0333 323 7776 🔸 https://www.cyberpowersystem.co.uk
still glade
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And while you are at it, you may aswell reset the CMOS

distant dockBOT
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Resetting CMOS

:one: Shut down your PC and unplug the power cord from the wall.
:two: Locate the CMOS battery (see the image below). On some motherboards, you may have to remove the graphics card in order to access it.
:three: Remove the CMOS battery from the motherboard by pressing down on the clip and pulling the battery out.
:four: Hold down the case power button for three seconds while your PC is unplugged.
:five: Install the CMOS battery back into the motherboard and plug the power cord back into the wall.
:six: Plug in and turn on your PC.

A video guide is also available below

CyberPowerPC UK 🔸 0333 323 7776 🔸 https://www.cyberpowersystem.co.uk
livid tusk
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Cheers man ill give it a bash tomorrow and get back to you 😆

still glade
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🙏 Np

livid tusk
# still glade 🙏 Np

So i reset cmos and it got to loading up msi then froze on just a moment at windows for a good 10 minutes. It now wont boot back to that. Reset cmos again?

still glade
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Huh

livid tusk
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Yeah worked then froze like it was loading up windows went past the msi screen and stsrted loading window with the wee just a moment thing amd that froze

livid tusk
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Could the windows install have failed ?

livid tusk