#ordered a laptop and hasn't shipped yet

24 messages · Page 1 of 1 (latest)

fallen anvil
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Ordered a laptop and accessories on 3rd and the delivery is the next day delivery hasn't shipped yet

tropic dawnBOT
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Thread Created!

To provide the best level of support possible, please make sure you have provided as much information as possible.

This could include:
🔸 The problem you're facing
🔸 How frequently the issue occurs
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livid canyon
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Would be a query for customer support, we can't help here

tropic dawnBOT
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Customer Support

:telephone: 03333-237776
:e_mail: sales@cyberpowersystem.co.uk
:clock3: Monday - Friday, 9:00am - 5:30pm

Please ensure to include as much information about your query as possible, and ensure to include your order number if you require after-sales support.

CyberPowerPC UK 🔸 0333 323 7776 🔸 https://www.cyberpowersystem.co.uk
fallen anvil
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I have. When I asked why they haven't shipped the order they said the headset is out of stock and it will only come next week. They told me that only after I asked them what the delay was. Then I upgraded the headset and paid extra money for it.

livid canyon
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When did you upgrade the headset?

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And have you gotten any emails about dispatch?

fallen anvil
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This morning to something they have in stock

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They haven't dispatched it yet

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It's getting more frustrating. I ordered it as a gift for my brother for his birthday on Friday

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As you can see I ordered it on 3rd

livid canyon
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Are you sure its a next day laptop?

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What one did you order

fallen anvil
livid canyon
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I'm not quite sure then, thats a support query

fallen anvil
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Yeah, I was hoping there would be a staff here who could help me

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I even swapped my duty today so I could collect the delivery 😭

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I ordered msi cyborg 15

livid canyon
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Yeah hopefully it gets delivered soon 🤞

fallen anvil
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Hopefully, but this is the worst experience I had on any of my online purchase yet

stable spoke
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Unfortunately it’s something you’ll have to raise with cyberpower directly

There are official staff who work there in this discord, but as it’s out of hours, they are unlikely to respond

Fingers crossed everything gets rectified 👍

fallen anvil
tropic dawnBOT
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cprgbglitch :tada: Congrats @fallen anvil, you levelled up to 2! :tada: cprgbglitch