RGB fans no longer respond to remote | CyberPowerPC UK | Page 1

near sapphire Jan 13, 2024, 4:26 PM

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Hello I have a cyber power build with your RGB fans, had it about a year, its comes with a remote to control the RGB on the fans. It used to respond to the remote okay but no longer does, I changed the battery in the remote but still no luck. Any help appreciated, Thanks

desert finch Jan 13, 2024, 4:26 PM

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Check if it's in the motherboard mode -

lavish spokeBOT Jan 13, 2024, 4:26 PM

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Article suggestion from InAWeirdAccent

How to use your CyberPowerPC UK RGB remote control

How to use your CyberPowerPC UK RGB Remote Control

The remote you have received is to control the lighting on your CyberPowerPC UK RGB fans. Take a look at the image below and then we'll go through each section.

NEW_RGB_REMOTE.png

Power Button:

This will turn your fan lighting on and off.

AUTO:

This button will reset the fans back to the original setting which is just a regular rainbow cycle.

M/B:

This button is used to swap the RGB control from the remote to your motherboard software. This is only to be used if your Cyberpower fan hub has been connected to your motherboard via the RGB cable.

S+/S- :

These buttons are to control the speed of the lighting effect currently being used on the fans, there are 3 levels to choose from.. For example if you have the fans cycling through every colour you can increase/decrease the speed at which it will change colours).

M+/M- :

These buttons will change the actual lighting effect/mode on the fans. You can decide whether you want it on full rainbow or fixed on one colour.

Brightness:

Use these buttons to change the brightness level of the lighting effect on your RGB fans. There are 3 levels to choose from.

Manual Colour Buttons:

If a lighting effect does not fit your setup and you just want a single colour to illuminate your room you can choose from 12 pre-set colours options using these buttons.

near sapphire Jan 13, 2024, 4:27 PM

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Ive tried pressing the MB button also on the remote

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Is there reccomended software i could control it from?

sage prism Jan 13, 2024, 4:29 PM

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What motherboard is it?

near sapphire Jan 13, 2024, 4:29 PM

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MSI Carbon z790

sage prism Jan 13, 2024, 4:31 PM

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I think its MSI Center for RGB control via mobo?

near sapphire Jan 13, 2024, 4:31 PM

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Im already using MSI center Mystic light for the dragon RGB and iCue for the Dominator RAM RGB

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Dont see any options for fan RGB there

sage prism Jan 13, 2024, 4:33 PM

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Can you send a screenshot of the mystic light app?

near sapphire Jan 13, 2024, 4:34 PM

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IO cover and JRGB1 seem to both be the Dragon RGB and the others look like they are for the RAM

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sorry actually they all seem to only control the dragon lol

lavish spokeBOT Jan 13, 2024, 4:38 PM

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cprgbglitch :tada: Congrats @near sapphire, you levelled up to 2! :tada:

sage prism Jan 13, 2024, 4:39 PM

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It's a shame its a MSI board, because if it was any other SignalRGB would work easily

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I'm at a loss, Maybe Accent has an idea

near sapphire Jan 13, 2024, 4:39 PM

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ok thanks, tbh it was nice just controlling it from the remote shame they no longer respond to it

desert finch Jan 13, 2024, 4:39 PM

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Nah it should show there, signalRGB or not

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So yeah I'm quite confused, send an email to official support.

lavish spokeBOT Jan 13, 2024, 4:40 PM

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Customer Support

:telephone: 03333-237776
:e_mail: sales@cyberpowersystem.co.uk
:clock3: Monday - Friday, 9:00am - 5:30pm

Please ensure to include as much information about your query as possible, and ensure to include your order number if you require after-sales support.

near sapphire Jan 13, 2024, 4:40 PM

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ill try another battery first just incase i got a dud then ill contact them. thanks for trying

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Fixed it, i didnt remove the sticker from the bottom of the new battery, im such an idiot lol.

near sapphire Jan 13, 2024, 4:53 PM

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desert finch So yeah I'm quite confused, send an email to official support.

.

sage prism Jan 13, 2024, 4:53 PM

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kek

near sapphire Jan 13, 2024, 4:53 PM

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kekw

sage prism Jan 13, 2024, 4:53 PM

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what a numpty

desert finch Jan 13, 2024, 4:54 PM

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Lmfao

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That's gold

near sapphire Jan 13, 2024, 4:55 PM

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Glad i didnt contact support and embarass myself xD

desert finch Jan 13, 2024, 4:55 PM

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Loool

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Nah but for real they are some friendly people

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They have seen worse 😬

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"I can't see any components and it is just white!"

sage prism Jan 13, 2024, 4:56 PM

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like bullets in a case

near sapphire Jan 13, 2024, 4:56 PM

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Yep i dont envy them, anyway thanks again

desert finch Jan 13, 2024, 4:56 PM

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Also uh

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"Why did you just send me the case!!!"

sage prism Jan 13, 2024, 4:56 PM

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kek

near sapphire Jan 13, 2024, 4:56 PM

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kekw

desert finch Jan 13, 2024, 4:57 PM

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No problem kek

#RGB fans no longer respond to remote

How to use your CyberPowerPC UK RGB Remote Control