Wifi issue

[scarlet shadow]

Right. So I bought a pc last week. However when I check how fast it is. It's showing 0.30 mbps.

It isn't the wifi issue. 120 on laptop and 130 on mobile. I put my wifi adapter on the back of the pc and it still didn't fix the issue. I tried to contact support. But they did not reply to my email and I need help asap.

Barely can run YT aswell.

So it is like this. 0.32 mbps and it is not normal at all. The wifi is ok but this has been a issue for me

[short star]

If you contacted CPUK recently they won't reply until Monday, as they're not open at the weekend.

With WIFI adapters, they really are give or take, it's strongly recommended if at all possible to use ethernet on PCs

or additonally in certain use situations, you can use Powerline adapters to achieve better speeds,

WIFI adapters do have limited range, some are even weaker than antennas in a phone or a laptop, which explains the lower speed.

[scarlet shadow]

So what should I do? I don't have a eternet on the PC

Internet?

You mean?

[short star]

Ethernet is a physical cable between your PC and your router

it gives the best speed possible.

If your PC is situated a long way away from the router, it's not always a feasible option for some.

In that case, I'd always recommend a Powerline adapter

[past bramble]

Also what motherboard do you have and did you get antennas in your extras bag?

If you have wifi built in to the motherboard and you havent screwed the antennas on you will get slower speeds

[scarlet shadow]

Ok so here's the thing. I have the antennas and I did but it at the back of the PC

Am I suppose to put one or two?

[past bramble]

both antennas?

You able to take a pic?

[scarlet shadow]

There

[past bramble]

Hmm okay yeah that looks fine

[scarlet shadow]

Yea but still. It is running so slow

[void grove]

:tada: Congrats @scarlet shadow, you levelled up to 1! :tada:

[past bramble]

Only other thing I can think of is see if there are updates to your drivers

[scarlet shadow]

Everything are updated

So this is the thing I am worrying about

I keep checking and nothing is bad and stuff

But I just bought this thing a week ago

And 2 days later. The WIFI issue starts to pops up

[past bramble]

So it was fine when u first got it?

[scarlet shadow]

So what should I do at this point?

It was fine when I got it. The wifi is good and it stays at 25mbps. However the second day. It drops to 0.20 and even 0.03mbps

And it is unplayable and I cannot even go on youtube

It won't even load

[past bramble]

Have you tried the obvious, resetting router?

[scarlet shadow]

I have other family member and their Wifi is fine

But it is just me

I am the only one with the PC and this happen to me

Wait I need help

What should I do again?

[scarlet shadow]

Probably just reset your router

[void grove]

:tada: Congrats @scarlet shadow, you levelled up to 1! :tada:

[scarlet shadow]

If that don't work

Uhh update drivers maybe?

Or you could buy an Etherley cable. Will save you all the effort and on top of that you will have way faster speeds.

If you can't do that contact CPUK see what they can do for you

Unless someone has any other ideas.

Ok here;s the problem

So basically. I check the driver and nothing is outdated

However the WIFI is So slow that I begin to think, that is there something got out of hand and stuff

[scarlet shadow]

I might need help

[spice grail]

Quoting me is not nice

[short star]

[spice grail]

Right click the windows button

Device manager

[scarlet shadow]

Which one?

[spice grail]

Right click on the second one

Click on properties

[scarlet shadow]

Than?

Then what?

[spice grail]

Any extra details?

Otherwise I'll just try find whatever they put in your PC

[scarlet shadow]

That's what it said

And I have no idea the IT thing

[spice grail]

RTL8192EEhttps://www.realtek.com/en/agree-to-download?downloadid=4af6c78d0912f44210d3991b13e9d5d9

I think that's a driver you can install

[scarlet shadow]

But what's that?

[spice grail]

A driver

From realtek

[scarlet shadow]

Is it safe?

[spice grail]

I can say yes, but because it is so ambiguous it possibly can be for a different device, but we can see.

It is the same code.

[scarlet shadow]

So what does that do?

[past bramble]

It's a Wi-Fi driver

it'll make sure you got the right driver and it's updated

[scarlet shadow]

Wiat but how can you be sure

I realy don't want my computer getting hacked

[past bramble]

It's the Realtek website

[scarlet shadow]

What's that?

[spice grail]

The manufacturer

[void grove]

:tada: Congrats @scarlet shadow, you levelled up to 3! :tada:

[scarlet shadow]

At this point. That's not normal at all

[spice grail]

Did you download the driver?

[scarlet shadow]

So should I download the link?

What the

[scarlet shadow]

What should I do now?

[spice grail]

Is it downloaded?

[scarlet shadow]

It isn't download. it's saying some weird chinese thing

[spice grail]

Odd, I don't think it's fishy though.

[past bramble]

?

[scarlet shadow]

Man I need help so badly.

[spice grail]

We are trying, I am also very tired so can't help to the best of my ability.

[past bramble]

just click buttons until it downloads

[scarlet shadow]

I lit bought this PC last week and this has been giving me a headade

Here look

[past bramble]

https://www.realtek.com/en/component/zoo/category/rtl8192ee-software

[scarlet shadow]

Which

[past bramble]

2nd one

[scarlet shadow]

But here's the thing. I am on Window 11

So I am screwd?

[past bramble]

Yeah it'll still work they just havent updated it

[spice grail]

It still works I presume

[scarlet shadow]

It can#t even download thing

[past bramble]

🤣

[short star]

jeeez

[past bramble]

https://tenor.com/view/one-hour-later-spongebob-onehourlater-gif-21019988

[scarlet shadow]

This is how bad this is

Last time I download War thunder, It took me 3 days

Just to download

[short star]

I think you gotta invest in a powerline adapter for ethernet

one plug at the router, ethernet cable from router to plug, then one plug at your PC, ethernet cable from plug to PC

[scarlet shadow]

here's the problem.My Router is downstaris. My room doesn't have a ethernet cable

[short star]

thats how you would get one

[scarlet shadow]

The only ethernet cable is downstaris

[short star]

you would get a powerline adapter

that would give you ethernet in the room with the PC

[scarlet shadow]

Is there a better option

Nah who uses a powerline adapter

[short star]

alot of people

[scarlet shadow]

Just pay an electrician to run it through your floor

That's what I did haha

[spice grail]

This shouldnt be an issue in the first place - we can resolve this then discuss other methods.

It was good before.

[scarlet shadow]

Ok. So do you get what I meant?

[spice grail]

The suggestions above are more optimal though.

[spice grail]

Yeah, WiFi is the most convenient.

[scarlet shadow]

The PC is running 0.30mbps which is not normal at all. I am trying to get it run faster. I already tried other ways but it still stays the same thing

For example. I tried using a Wifi extension but it doesn't work

[scarlet shadow]

I'd assume your still downloading the realtek drivers you need

Wait for those to install

See if that helps you at all

[scarlet shadow]

At the same time. What do you think that's happening in my PC?

[spice grail]

Ey I'm not sure but if you just delete the driver than reboot the PC should reinstall the driver?

I would install the driver first before doing that.

[scarlet shadow]

So what do you think? What cause my pc to run on this SLOW speed?

[short star]

Could be anything tbh

[scarlet shadow]

Ok. I turn off the Wifi extention and see is there anything changed

[spice grail]

Your PC is running perfectly fine, this internet problem could just be some weird driver issue we are trying to solve.

[scarlet shadow]

I wish someone go to my house and fix the pc

So is there anything else that I can do?

One thing, they send me this link right here

However

I did everything and it still didn't fix

[short star]

Download those drivers for now and see if it resolves anything

[scarlet shadow]

I reply to them on Friday 3pm and they did not even answer me

[scarlet shadow]

So what those driver do again?

[void grove]

:tada: Congrats @scarlet shadow, you levelled up to 4! :tada:

[short star]

It can take up to 4 business hours to get a response

You may have just missed them, but you'll get a response on monday

[void grove]

Customer Support

:telephone: [phone], Option 1
:e_mail: [e-mail]
:clock3: Monday - Friday, 9:00am - 5:30pm

Please ensure to include as much information about your query as possible, and ensure to include your order number if you require after-sales support.

CyberPowerPC UK 🔸 0333 323 7776 🔸 https://www.cyberpowersystem.co.uk

[spice grail]

This email?

With order number included?

[scarlet shadow]

yea

[spice grail]

Are you checking on your phone? You have to refresh on the Gmail app

[scarlet shadow]

nothing so far

Now what

[spice grail]

You need to extract it and open it to install the driver

[scarlet shadow]

Now what

[short star]

run setup

[scarlet shadow]

Hold on

Before I run it

How can I know that it's safe

And what should I do?

[short star]

it was from the trusted site

[scarlet shadow]

Will you guys help me and guide step?

What should I do?

Will this hack my pc?

What will happen to it?

[past bramble]

It's just a wifi driver relaaax

click yes and restart and then 🙏

[short star]

it won't hack you

[spice grail]

It won't.

[scarlet shadow]

What happen if it won't work?

[short star]

then we explore the next option

[spice grail]

I have a backup step

[scarlet shadow]

Here's goes nothing :c

It restarting

Ok. Now what?

[past bramble]

speed test

[scarlet shadow]

Ok. It does 50mbps. However I would like to wait for a while and test more.

Because last time, It drops like flys

Should I run some games and see will it do better?

[past bramble]

Ok nice, is that ur normal speed?

[past bramble]

Yeah go for it 🙂

[scarlet shadow]

What game?

Will roblox do it?

[past bramble]

any that use wifi I guess

Any multiplayer game

[spice grail]

Cool it works

Better than 25mpbs

We are wizards

[past bramble]

You're a Wizard, Accent.

[scarlet shadow]

But I will like you guys to stay with me, Just in case of it happen

I am just super worry

[past bramble]

It's getting late so we'll be sleeping soon but the thread will stay open

[spice grail]

With your context uh yeah 😭

[past bramble]

https://tenor.com/view/youre-a-wizard-hagrid-afirmation-magic-magical-gif-16533730

[scarlet shadow]

I will play some games. If it drops again. Hopefully I will post in here and hopefully you can fix it

[spice grail]

Thank you sir

[spice grail]

Ok! Sounds like a plan.

Think it should be solid now though.

[golden mist]

is it me or his PCIe controller ran into a problem and shutdown? (possibly bad drivers..?) but you wizards fixed it, also seeing those speeds reminded me of ADSL xD

[scarlet shadow]

Something changed

Yesterday night it was 43, Today it was 22

Is it getting worse?

[scarlet shadow]

That's just WiFi

More people on your network = worse

Downloading something? WiFi = worse

And its not ad consistent as wired connections

[spice grail]

if it goes really bad, you can install the driver again?

[scarlet shadow]

22mbps seems pretty good for WiFi still

[spice grail]

Not really, depends what his speeds are.

[scarlet shadow]

Ye all depends what he's paying for

I mean if he's got gb internet

And getting 22mbps

That would be an issue 😭

[past bramble]

Upgrade your internet package at this point lol

even 43mbps nowadays is slow

[scarlet shadow]

I mean

[void grove]

:tada: Congrats @scarlet shadow, you levelled up to 2! :tada:

[spice grail]

80/20 should be standard across England now

[scarlet shadow]

Anywhere from 90+ is ideal

22 isn't horrible ig for WiFi

[spice grail]

Nah its not, I would say 150+ is more ideal.

Oh it is, WiFi isn't slow.

[past bramble]

My Wifi I get like 400

[scarlet shadow]

I used to survive on 30

😭

[spice grail]

How much do you pay for your speeds?

Here it is so expensive for no reason 😢

[past bramble]

bit on the slower side today lol

[scarlet shadow]

I only get around 100

Down

And like

30 up

I got the Sky boardband or something like that name

[spice grail]

Thats not the issue but you may want to switch providers haaha

[past bramble]

I would check but Virgin Media website is shite and can never sign in without getting errors 🤣

[scarlet shadow]

Ya there's a lot of different speeds you can pay for tho

So it should be fast right?

[past bramble]

My dad pays for it

[spice grail]

oh right Virgin Media isn't in our area

[scarlet shadow]

Fr

[spice grail]

We got Kcom and just classic openreach

[scarlet shadow]

I moved from BT to Virgin

Best decision anybody had ever made

BT low-key ass

[spice grail]

Yeah I agree

[past bramble]

like this is all I get lol

[spice grail]

fs

@past bramble this is our area

[past bramble]

Damn 900 for only £40

That's a bargain

[spice grail]

Thats seems really good yeah

I think if I were going to upgrade I'll get the 500mpbs plan

[scarlet shadow]

180mbps up for 40 quid a month

Actually alright

What provider is that from?

[spice grail]

KCOM

Its a Yorkshire thing

[scarlet shadow]

Do you think 30mbps is good?

[spice grail]

Not really, but if it is good for what you do, then thats fine.

[scarlet shadow]

It did not help at all. It just dropped to 8mbps

So 40mbps, 20mbps and than now it';s 8

What do you think it is happening?

Have a look at this

This is what it is now

[short star]

WIFI being WIFI can be unreliable and unpredictable

[scarlet shadow]

So how to improve it better

[short star]

Try restarting the router and see if it improves

[junior mirage]

You could also try adjusting your antennas, as my PC is upstairs and my router is downstairs I find that it usually works better with my antennas pointing downwards

[scarlet shadow]

Well my wifi is downstairs aswell. So should I just aim downward?

[junior mirage]

Yeah, give that a try and see if that makes any difference at all

[spice grail]

I suspect this is a weird driver issue given the gradual decrease throughout the day, if you uninstall the wifi driver through device manager will windows reinstall some basic one?

[golden mist]

im pretty sure the standard is still a 60mb package, at least in my area is

[golden mist]

i pay 55£ for 1Gb, but i have FTTP

[junior mirage]

Yeah it will

[golden mist]

@scarlet shadow on the Realtek PCIe GbE Family Controller, if it still shows the downward arrow try to update it, right click and select update driver from internet

[junior mirage]

FTTC is theoretically up to 80/20 I think but everyone gets different speeds because it's copper and it degrades, if you're far from the cabinet you can get much slower speeds

or you can be like me and be stuck on ADSL

[golden mist]

FTTP is fibre to the property, the new builts dont have copper, (i was hoping as i have lived here for the last 8 years and the new built is now 10 years old that the council would by the rights to fit copper wiring, as in my old house i had issues with the supplier, but moving to the new house, i went with the same suplier (different contract) and have had 0 issues until now

[frigid scroll]

Well FTTC can technically do like 300mbps if you can get G-fast but for that you have to be very close to the cabinet so it's not feasible really

[scarlet shadow]

It's all updated and nothing is wrong. Should I still point my adapter downward instead of upward.

Or upward instead of downwards

[golden mist]

the adapter you can try and point it downwards

also, there is a lot that can make your wifi network unstable while it travels from the router to the pc, anything eletrical could cause interference with the signal, making it that the amount of internet reaching your pc is low

so if you find that when the house is empty or everyone sleeping is when you have the best speeds i would recomend getting a power link

[scarlet shadow]

Well it is not easy to get one. I have two people in my house but alot of things, such as TV, Phone and computer

I aren't complaning if it got 20-30mbps. If it gets lower than 3mbps. Than that's a huge issue. Because how am I suppose to go on a website and do work?

You know what I mean? So I am just asking every single suggestion and Idea if how it could happen or solve my pc wifi speed problem

[void grove]

:tada: Congrats @scarlet shadow, you levelled up to 5! :tada:

[past bramble]

The problem doesn't sound like it's anything to do with your PC

[scarlet shadow]

Does between PC and laptop have difference with Wifi speed?

[short star]

Most likely, a lot of factors

I still think a power line adapter will be better for your situation, so you’ll get Ethernet

[golden mist]

Frosty is right

[scarlet shadow]

Does Ethernet have to plug it into the wall?

Sorry I am new to those things

[short star]

Basically a powerline adapter is two plugs, each plug has a ethernet cable
One plug plugs into the back of your router, and one plugs in near your computer and goes into the back of your computer

It uses magic

to give you internet

[frigid scroll]

It makes the snakeyboi capable

[short star]

https://amzn.eu/d/erVI3Ay

[scarlet shadow]

Yea I'm broke

Time to save more money

[scarlet shadow]

Ok so after you told me to download the New Disk. it did not help at all. The Wifi is still slow and It can barely load discord chat. I cannot do anything. I tried to point it downward. It is even badly and the wifi is fine.

Should I restart the Router?

This isn't normal and I don't know why is it doing this

Yesterday it was fine.

Anyone have any idea that Why is it doing this? And should I restart my router by pressing the power button on the wall?

@spice grail

[north zealot]

@scarlet shadow what are you using for WiFi

[scarlet shadow]

I send Cyberpower this and they reply with this

[north zealot]

An adapter, card, or Ethernet?

[scarlet shadow]

Two Adapter at the back

I think there's a WIFI card inside the PC aswell

[north zealot]

Okay you see your cyberpower bag?

There should be 2 antenna in that bag

[scarlet shadow]

What do you mean Cyberpower bag?

[north zealot]

Small plastic sticks basically

It would of come with the pc

A bag with a cyberpower logo and loads of spare bits and wirees

[scarlet shadow]

Ok here's the thing. I put my Anenna at the back of the PC.

I think

Well there's two

And at the past 1 week. It has been running on Extemely slow speed

Even after when I download the new Disk

It still didn't help

[spice grail]

Extra info : Jo installed a driver I sent and it worked at 50mpbs but seemed to deteriorated

[north zealot]

Take the small usb adapters out if you have them in

Might conflict with the WiFi card

Just use the WiFi card with the antennas

[spice grail]

Yeah I think that might be the issue

[scarlet shadow]

I download it right? The next day, It went from 50 to 30.

Yesterday it went to 30 to 14

Now it went to 14 to 1.50

[spice grail]

Listen to what ant said

[scarlet shadow]

I don't know Pc and I don't know what to do and stuff

[north zealot]

Ok so

For your WiFi you have a network card with antennas in

[scarlet shadow]

So I need help. Or perhaps I can hop on the Call, I video call and you can help me?

[north zealot]

And also a USB stick adapter?

[spice grail]

You have an internal WiFi device, do you also have one you plugged in yourself?

Like similar to plugging in a keyboard

[scarlet shadow]

Can you guys hop into VC?

[spice grail]

I can not, sorry.

[north zealot]

You know what will be easier, send a picture of the back of your pc

Just try to not include the white sticker at the top if possible

[spice grail]

And your top (power button location)

[scarlet shadow]

There

[north zealot]

Go on to fast.com

Point the antenna towards your router

Take out every single usb device that isn’t essential and see if the speed increases

[scarlet shadow]

But my router is downstaris.

I am not too sure what you want me to do

[north zealot]

If you have a USB WiFi adapter, I think that is going to conflict. If you’ve installed drivers for 2 different network products, you probably should do a windows reinstall

Point the antenna towards ur router

Imagine the walls don’t exist, just angle them towards where the router is

[spice grail]

You can just uninstall the driver with device manager

[scarlet shadow]

Alright. So I unplug the D-drive(for my games)

And that's it

[north zealot]

No don’t take out memory

[scarlet shadow]

No it is another thing

I got that 2 years ago

It is a old thing.

[north zealot]

Ok let me ask something just for clarity

To confirm. You have a Wi-Fi card with antenna

You ALSO have a USB stick for your WiFi?

[spice grail]

Very confusing conversation haha

I would uninstall the driver in device manager and reinstall the one I gave you

[past bramble]

I can’t see any USB WiFi sticks from that video / pics

[scarlet shadow]

It is a simple Sky Boardband and it doesn't have anything

[north zealot]

That’s what i thought. So I would suggest reinstalling windows

[spice grail]

Try device manager first

[scarlet shadow]

How to uninstall the driver you give me?

Guide me

[spice grail]

Go into device manager network adaptors or whatever it is called and take a screenshot

[scarlet shadow]

Did we do this before? YOu told me to update it and I told you. Nothing changed

But anyways here

[spice grail]

Yes we did but we can uninstall it

This will disable your internet temporarily

You have the driver still installed?

[scarlet shadow]

The driver you gave it to me yesterday?

[spice grail]

Yes

[scarlet shadow]

Yea I believe so

Also why can't you hop in vc?

[spice grail]

Right-click realtek RTL8192EE

[past bramble]

Most people aren’t comfortable doing that

[spice grail]

Press uninstall, then install the driver given to you

[scarlet shadow]

Hold on, But that will disable the internet and I don't think I can install it?

[void grove]

:tada: Congrats @scarlet shadow, you levelled up to 6! :tada:

[past bramble]

It’ll install itself after a restart

[spice grail]

It is on your computer - you can install it yeah

And windows will automatically install one if it fails

like Lewis said

[scarlet shadow]

Yea it is still there. So I can just install it right?

[past bramble]

Yeh

[spice grail]

Yeah uninstall the Realtek 8192-- then install that

[scarlet shadow]

Alrght, What should I do again?

[spice grail]

Yeah read up and you are good to go

[scarlet shadow]

Wait I have so many question.

One: Will I able to download the Wireless LAN 802 something like that

[spice grail]

Yes that one

[scarlet shadow]

So I uninstall it.

And than install the disk you give me?

[spice grail]

You have it on your PC, uninstall that and reinstall the driver I gave you yeah

[past bramble]

Driver not disk but yeah

[scarlet shadow]

This one? Uninstall?

[spice grail]

Yes

That is the driver you have on your computer that you are reinstalling

[scarlet shadow]

And after Uninstall. Install this one right

[spice grail]

The extracted folder

Not the zip

[scarlet shadow]

No it is extracted

It is just a example

[spice grail]

You are showing a ZIP folder

[scarlet shadow]

Don't worry about that

[spice grail]

That's okay then.

[scarlet shadow]

This one after uninstall?

Yea I am just go for it

here we go

[spice grail]

Should be good

[scarlet shadow]

Hopefully nothing bad happen

[spice grail]

If it does reinstalling windows was the fix anyways

[scarlet shadow]

So what I do here?

Attempt to remove?

[spice grail]

Press uninstall

Then install on setup

[scarlet shadow]

Do I have to press the Attempt to remove the driver?

There's a little box there

[spice grail]

No

[scarlet shadow]

Restarting

Is that the password?

[past bramble]

yh

itll be on your router somewhere

unless u know it already

[scarlet shadow]

Ok

Now what

So will it be good to go?

[past bramble]

Try another speed test and see

[spice grail]

We HOPE it's good to go, can't guarantee WiFi unfortunately 😂

[scarlet shadow]

First website

[spice grail]

Did you do a reboot?

[scarlet shadow]

Yea I did, I did a restart on the pc

However

-_-

[spice grail]

Can you do a speedtest on your phone?

To check ?

[scarlet shadow]

That's the phone

A huge different

[spice grail]

Im not too sure then

Want to try a windows reinstall?

[scarlet shadow]

But which means

I have to reinstall everything

[spice grail]

Yeah all data will be gone

[scarlet shadow]

Incuiding War thunder, World of warship

Steam

[spice grail]

Yep.

[short star]

all data

[scarlet shadow]

What happen if the speed is still slow?

What happen than?

[spice grail]

CPUK can look at the PC and replace the wifi adaptor if found to be faulty.

[scarlet shadow]

What? They come to my house?

[short star]

nooo

[spice grail]

You send it off

Or you could just use a usb wifi adaptor thats alot easier

[short star]

or a powerline adapter

[spice grail]

https://www.amazon.co.uk/TP-Link-Archer-T3U-Plus-Windows10/dp/B084WBTTN6/ref=sr_1_3?crid=3ABKZQQQGS9HV&keywords=usb+wifi&qid=1701108047&sprefix=usb+wifi%2Caps%2C82&sr=8-3

Just buy this

its on a really good deal atm

If you buy it today, its 54% off

This will fix your wifi issues for sure

[scarlet shadow]

How can you be so sure?

[spice grail]

I mean, it should do, unless its not related to your wifi adaptor?

[scarlet shadow]

I aren't sure. I install the drive couple of days and it is doing 50mbps

And now it is back to 1.5

[spice grail]

I don't know.

I would try with the USB adaptor, you can always return it

[scarlet shadow]

It just stuck on 13mbps

It couldn't even go foward

I don't know what happen. but I just moved it around

But the main question is. Why is this happening to me?

[short star]

With WIFI there is alot of variables

Anything can cause interference and slow your connection

[north zealot]

Sometimes it’s just bad luck too

Give the reinstall a go. That could solve it

[golden mist]

that driver showing a problem is still bugging me, since that is under network adapters and is the chipset controller for pci-e its making me wonder if it is the culprit of your wifi going up and down constantly, so here is the thing, wi-fi as said before can have many factors that could make the connection worse (how many devices connected to the same wifi, eletrical interference and so on, but if you get really low speeds and on your phone you get totally the oposite, it goes back to something with the pc or the wifi card, try right clicking that driver and update it, if windows cannot find an update please tell me your motherboard model, if you don't know i can teach you how

[scarlet shadow]

https://www.amazon.co.uk/CyberpowerPC-Wyvern-2060-Gaming-PC/dp/B074JB9GTP/ref=sr_1_4?keywords=Gaming+PC&sr=8-4&ufe=app_do%3Aamzn1.fos.cc223b57-2b86-485c-a85e-6431c1f06c86

Thats the pc I bought

[scarlet shadow]

So. I send a email and they said: have you contacted your ISP yet?

What is ISP?

[frigid scroll]

Internet Service Provider

[spice grail]

So that will be SKY

[scarlet shadow]

So what can I do?

Could thr motherboard got damaged or the wifi card screwed

[past bramble]

The PC isn't the problem here I don't think

[scarlet shadow]

So your saying. The wifi is the problem?

[past bramble]

Yeah most likely might be time for an upgrade?

[scarlet shadow]

But the phone and other laptop are the opposite. They all have high mbps

[past bramble]

My phone gets better speeds than my PC

[scarlet shadow]

A laptop getting 120 and a phone getting 80

So a pc should get around 80 right?

However if I get 50 last time. Than that's isn't the wifi problem and that will be the pc

I am going to check the wifi speed when I gets home. If thr mbps still haven't changed.

You guys need to help and maybe solve

[spice grail]

You can just buy the usb WiFi adaptor

It's cheap and singles out the issue

[spice grail]

This one.

If nothing changes you can return it.

[scarlet shadow]

How many days till can I refund it?

[spice grail]

It's something like a month

[scarlet shadow]

Return to the store?

[spice grail]

Amazon.

[scarlet shadow]

Is there other solution except for buy8ng things

Because I barely have enough money to get it

[spice grail]

Reinstall windows

[next yarrow]

Personally would try the reinstall windows option anyway as that could potentially fix the issue you're having

[void grove]

Windows 11 Installation

If you are upgrading from Windows 10, you may need to enable TPM and Secure Boot in order to proceed with the Windows 11 installation - please follow the TPM & Secure Boot guide below first.

:warning: When reinstalling Windows, you will lose any files which are not backed up to the cloud or an external drive - please ensure any files you would like to keep are backed up before continuing.

:one: Click the button below and download the 'Create Windows 11 Installation Media' tool.
:two: Follow through the installation tool, and choose 'USB flash drive' when prompted. Your USB flash drive must be 8GB or greater.
:three: Once the tool has finished, shut down the PC you're installing Windows on and insert the USB drive.
:four: Next, repeatedly press the following key while your PC is turning on, depending on your motherboard:
ASUS/ROG: F8
Aorus/Gigabyte: F12
MSI/ASRock/Cyberpower: F11
Then choose your USB drive from the list to boot from it.
:five: Follow through the installation tool. When it asks for your product key, click Skip - your PC will automatically reactivate. Make sure to select the same Windows version as you ordered with your PC, then choose a Custom installation.
:six: Select the drive in which you would like to install Windows on (you will want to install Windows on your SSD, this is typically a smaller drive), delete any partitions which already exist and then select Drive # Unallocated Space, and click Next.
:seven: Once your PC restarts, you will be taken to the first-time setup screen, where you can setup your user account and preferences.

CyberPowerPC UK 🔸 0333 323 7776 🔸 https://www.cyberpowersystem.co.uk

[scarlet shadow]

Here's the thing right? I already tried it and it isn't working

[spice grail]

Did you try reinstalling windows?

[scarlet shadow]

I test it right here and

So I was running it right? However it just dropped right there

Now. I just keep testing on it and see what will it be as the result

[spice grail]

Did you reinstall windows or reinstall the driver?

[scarlet shadow]

Window

[spice grail]

I would get in contact with CPUK further, or I would just buy the USB wifi adaptor (easier)

[void grove]

Customer Support

:telephone: [phone], Option 1
:e_mail: [e-mail]
:clock3: Monday - Friday, 9:00am - 5:30pm

Please ensure to include as much information about your query as possible, and ensure to include your order number if you require after-sales support.

CyberPowerPC UK 🔸 0333 323 7776 🔸 https://www.cyberpowersystem.co.uk

[scarlet shadow]

https://www.youtube.com/shorts/yNBrberpp5Q

[void grove]

:tada: Congrats @scarlet shadow, you levelled up to 7! :tada:

[scarlet shadow]

So I watched this

And should I do the same?

[spice grail]

I doubt it, probably not.

[scarlet shadow]

Why shouldn't I?

[spice grail]

Wont help?

[scarlet shadow]

Do you think I should give it a try?

[spice grail]

Sure

[scarlet shadow]

Ok, Running on Youtube and discord open. Time to test Mbps

That's Surpising

However sending Image is still slow

But it prob will drop later.

[north zealot]

It’s difficult for us to diagnose internet issues. It could be an ISP issue

[scarlet shadow]

But one thing you are right.

Last night I went down and open my PC at 2am at the morning. Tested it out and this shows what's going on

However when I run this morning at 5am. It drops to 11mbps

5am and no one waked up that early

So it could be PC issue or Wifi Issue

Both could be the chances of that happening

[frigid scroll]

Probably wifi

[short star]

yeah at this point I don't think its PC issue

[scarlet shadow]

Ok. So

Now I did it again and now it is back to 0,08mbps

And I am starting to wondering. Is this some issue

Everything is slow and it is back to normal

Normal = Extremly slow. Cannot send image and testing is 0-2mbps

So do you think there's something wrong with the Wifi?

[spice grail]

I don't know, without another wifi adaptor, I can't help any further.

[scarlet shadow]

At this point yea? I am just wondering.

Is it Generally the wifi problem Or the PC problem

[spice grail]

Who knows?

[scarlet shadow]

Because I did the wifi test and it is showing 0.03 (when I am typing this, it still being 0.01 and it is worst than before

[spice grail]

Without another adaptor, I can't really give advice.

I would possibly say something to do with the PC is at fault.

[short star]

Yeah it's just one of these things, It could be a faulty adaptor, or it could be a WIFI issue itself

Considering you said you went on the PC at 2am, and it ran perfectly

[scarlet shadow]

Hold on. You did say that any electic devices will interrupt the signal? Is it the closer it is, the closer it will get the most signal?

[spice grail]

Probably not to that extreme, but possibly.

[scarlet shadow]

Because my family are watching the TV.

Right now.

[spice grail]

Wont do anything.

[scarlet shadow]

Yea but here's the thing, The TV is the same with the WIFI brand

[short star]

There is so many factors, so many variables

[spice grail]

So? Maybe?

Kick them off the TV and see

[scarlet shadow]

Yea I don't think so. My father is a venteran Colonel in UK ¬_¬

And last time I turn off the TV. I got yelled at pretty much non-stop 2 hours

[spice grail]

Ouch!

[short star]

I'm still thinking bite the bullet and just buy another WIFI adapter or powerline

[void grove]

:tada: Congrats @short star, you levelled up to 32! :tada:

[spice grail]

Just buy the wifi adaptor for £13

https://www.amazon.co.uk/TP-Link-TL-WN823N-Wireless-Supports-10-9-10-13/dp/B07PJV66CN/ref=sr_1_6?keywords=wifi%2Badaptor&qid=1701192696&s=computers&sr=1-6&th=1

[short star]

and if wireless doesn't do you any good, Powerline as last resort

[spice grail]

Or just second router

[short star]

[spice grail]

With fibre so you get your speeds

[short star]

my 900 download

[spice grail]

my 80

im in the process

[scarlet shadow]

Yea but have you thought about, that I tried to ask my father to buy me a PC, It takes 5 years, every christmas, every birthday and he still denied because it is too expensive.

And a second fibre router and I don't think we can er ¬_¬

[spice grail]

Get the adaptor for £13

[scarlet shadow]

Afford?

[short star]

WIFI adapter is as cheap of a solution as you'll get at this point tbh

[scarlet shadow]

Anything to improve the WIFI? Except for the Adapter?

[spice grail]

We have tried.

Reinstalling windows.

Drivers install

Contact CPUK?

[scarlet shadow]

I mean. I did send them and all they were asking is some basic trash suggestion. All they did is some bot message

[spice grail]

Bot message?

They do actually care about the customer in my experience.

[short star]

^

I've had nothing but great service off them when I've had issues or concerns

[spice grail]

What did they tell you?

[scarlet shadow]

I email them and I got 3 times with the same text message. Telling me those steps

[spice grail]

Reinstalling windows?

And were you giving the correct information so they can help you?

You could've said, "Hi, sorry, I tried that and doesn't seem to be working."

[scarlet shadow]

That's what I said. But they doesn't seems to believe me. Or that's what I thought

At this point. 2 hours ago, the WIFI is at 28mbps.

Now it is 0.03mbps

That's a big different

So if that's what I am thinking. Something must turned on and making the connection slower than before

[short star]

Honestly, only you can really figure that out

[scarlet shadow]

I am going to press the WIFI power switch button and let's see does it do better

[short star]

With WIFI there is so many variables, so many factors that can affect speed.

[scarlet shadow]

I might just turn it off and turn it on again

[spice grail]

My advice is talk with CPUK more, or just buy the adaptor for £13.

[scarlet shadow]

And see will it do anything

[north zealot]

I would also contact your ISP. If your WiFi is great at some hours and whack during others it could be a problem their end

[scarlet shadow]

You might be right. It couldn't be the PC problem.

It's having 2.2mbps again. Yesterday was perfectly fine and it is having 20mbps

So it could be some hours that's busy or in general. Router Problem

[short star]

Yeah I'd contact your ISP

or just ethernet it

[scarlet shadow]

You might be right.

[short star]

yeah it defo seems to be a WIFI issue, so either an adapter or a powerline - ethernet cable will be your best bet

[scarlet shadow]

I might bou a Powerline

Powerline is good yea?

[short star]

in most use cases, yeah

[spice grail]

Just buy the wifi adaptor, its cheaper.

[scarlet shadow]

But here's the thing/ It might not works aswell

[spice grail]

Powerlines might not work as well, your mileage may vary.

[scarlet shadow]

So what happen if Powerline doesn't work?

And wifi adaptor doesn't work aswell?

Do I just have no choices and just get use to it?

[short star]

Chances are one of them will work

[scarlet shadow]

Well I am looking for a second hand

that's what my dad saids because it is "Cheaper"

[spice grail]

Buy a wifi adaptor for £12 on amazon > doesn't work > return it

[scarlet shadow]

Send me the link again

[north zealot]

Powerline adapter is definitely a better choice than another WiFi adapter

[spice grail]

^^ Sometimes it can vary depending on house wiring though

[scarlet shadow]

https://www.youtube.com/watch?v=O_rBT3tz5i4

Should I follow this step?

[short star]

90% chance it would work for him tho

[scarlet shadow]

or is it trash?

[short star]

if the house was built after like 1950s

[spice grail]

Personally, I always like to go for the cheapest option with things like this, if it doesn't work, refund that stuff

[short star]

yeah I wouldn't tinker with those settings

[scarlet shadow]

Well it's built in 2003

[short star]

yeah, then powerline adapter would work for you

[spice grail]

Should be good to go

[short star]

its mostly more historical buildings that have more antique electrics

that have problems

[scarlet shadow]

I mean, this house is the biggest in the entire village

Can't believe the thread last for a entire week

[short star]

over 650 messages

[scarlet shadow]

Man :c

[short star]

for powerline tho

https://amzn.eu/d/4L9ddux

[scarlet shadow]

I am keeping an eye on Task manager. Base on the WIFI thing

[short star]

don't pay attention to that

its not accurate

https://www.ebay.co.uk/itm/114829680307?amdata=enc%3AAQAIAAAAwBQgOn4cyJ3hkfqDfzzUOoC7hdF4%2B467X%2BHZT2wKgn0dQ0udezn%2BjbzFv%2BR75l3fmWW3CPULIkLZSgfFJPgDKxsjpjy3yVBFY5xeP8MxWC5rHAD2r4%2BdwSp5%2BfFBugSOP3TvE7j52tiR2Pj0xFVc%2FWGqIr0BaVKXSg1aHxq%2FRhPEdC9JZCtbUiE22b3RH2Mpjt9jkgfEphMhnkLLwu%2Be1LjJFrc931Tu4gPJ9hlZxG0LiylEQbjq5wOCcVRbcb5N8A%3D%3D|tkp%3ABk9SR_CjtpqEYw

cheaper option

[scarlet shadow]

Here's the problem. When I checked it out. The Mbps rise up to 50

And than dropped down to less than 2mbps for some reason

[short star]

on task manager?

as I said, don't even look at that

thats just windows being windows

[scarlet shadow]

No on the WIFI check internet thing

Fast.com

[short star]

god knows

but I can recommend the powerline adapters, saves the hassle of another WIFI adapter

[scarlet shadow]

Is it call Powerline or Powerline adapter?

[short star]

powerline adapter

I recommend the TP-LINK ones on Amazon for £32, or you can get that ebay one for like £17

the ones on ebay also require no setup, they're pre-paired

[north zealot]

they do different models like 200mbps, 500mbps, 1gbps, sobuy the one relevant for you as it may save a few quid

[spice grail]

200mpbs is good for Jo I reckon

[scarlet shadow]

I got something like 100mpbs I think?

Idk

[spice grail]

Yeah

[scarlet shadow]

So the cyperpower thing, They send me a email

Saying that they will try to send me a new wificard or something

But I don't think it will change anything.

Or they are not helping?

[past bramble]

Tbh I don't think it'd work 😅 who knows tho

[frigid scroll]

Well if a new Wifi card doesnt work its likely issues with your ISP

[short star]

or some weird interference between your computer and the router

considering you still get fine connection via phone

[golden mist]

longshot, but if you live near bristol i have a AV600 2-port passthrough powerline adapter from TP-Link

[scarlet shadow]

One question. Where's the WIFI card?

Because yesterday it was fine with the WIFI range

However today dropped again

So there's a huge chances that it's the WIFI problem and Not the PC?

Could it be the Wifi card problem?

[short star]

Chances are it is a problem with your WIFI itself

Some interference between your PC and the router

You’re more than welcome to try a new WIFI card, but I honestly don’t think it’ll resolve this, could prove me wrong however

[robust steppe]

I have the same issue

my wifi keeps disconnecting from my pc

And it’s slow asf on the pc

[robust steppe]

@short star may you help me please

[scarlet shadow]

I start to think. It might be the range. Since my PC is Upstaris and I only use the Adapter and nothing else. If I use the powerline adapter. It could get powerful a bit?

[void grove]

:tada: Congrats @scarlet shadow, you levelled up to 8! :tada:

[short star]

Powerline is two plugs, one plug next to the router and plug in an ethernet cable, one next to the PC, cable from the plug to the PC

It would help with any range issues

[scarlet shadow]

Ok so I did that

However a huge problem.

How to able the etheret cable

Because I plugged it in the wall

[spice grail]

You need an ethernet cable?

[short star]

if you purchased a powerline then it'll come with two ethernet cables

well, should

[scarlet shadow]

My god

Holy

[spice grail]

yeah

[scarlet shadow]

Er

It just jumped to 75

DUDE

LIFE CHANGING

LET@S GO

But it seems like, It can only goes up to 70mbps

However I am not complaning

[short star]

depending on what powerline adapters you got, they do vary in what speeds they support

[scarlet shadow]

Yea well

I got one which's 1000mbps

It reaches 100mbps for my PC

[short star]

ah okay so that's a max of 100 download

[scarlet shadow]

And which means I am happy

[spice grail]

Got this resolved?

[scarlet shadow]

Yup

[short star]

❤️

[scarlet shadow]

At least. I am happy

[spice grail]

Yayah

[short star]

party time

https://tenor.com/view/boate-festa-party-night-fever-dança-gif-24716034

[scarlet shadow]

However I spent my money again 😢

MY wallet is now left with £7

[short star]

aw

atleast you've got reliable internet now

[scarlet shadow]

However it comes with the new problem

I cannot get any sounds

I tried with the speaker

No sounds.

I get a headphone and there's still no sounds

Not too sure what happen. It works before

@spice grail

[scarlet shadow]

@short star Ok this is weird. After putting on the powerline adapter. It is still low mbps

Personally I found this very weird

The same time. However the mbps dropped

So maybe it's the wifi problem which sometimes, it dropped in some time?

Mf steam

Updating games

[past bramble]

Turn off auto update

[scarlet shadow]

I will just do it now. I have nothing to do

After it finish. I will run the test again

Hopefully it will be normal