cyberpower pc | CyberPowerPC UK | Page 1

thick flame Nov 25, 2023, 2:35 PM

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hey guys ive ordered my 3rd pc from cyberpower pcs and i think the peopel their have configured my pc from a 4070ti to a RX 7900 XT - 20GB GDDR6 is there a way to change it back to a 4070ti?🤣

static cairn Nov 25, 2023, 2:45 PM

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hello, your best bet is probably to contact CPUK by phone or a support ticket on their site I believe

thick flame Nov 25, 2023, 2:46 PM

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ive done that earlier

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they aint in till monday @static cairn

azure mantle Nov 25, 2023, 3:47 PM

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Was it a custom build or a prebuilt?

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If they did have to swap out a card, they would contact you first.

thick flame Nov 25, 2023, 4:09 PM

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they didnt tho

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@azure mantle

grizzled meteor Nov 25, 2023, 4:11 PM

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azure mantle If they did have to swap out a card, they would contact you first.

Mudkip they don't have to swap out the card

grizzled meteor Nov 25, 2023, 4:12 PM

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thick flame <@903357754209628180>

Its not going through the process currently- that will resume tomorrow. Email them now so they see in the morning.

thick flame Nov 25, 2023, 4:12 PM

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it got changed on the 18th and i didnt know @grizzled meteor

soft pilotBOT Nov 25, 2023, 4:12 PM

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cprgbglitch :tada: Congrats @thick flame, you levelled up to 1! :tada:

grizzled meteor Nov 25, 2023, 4:12 PM

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Oh

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They would of given you a text or email.

thick flame Nov 25, 2023, 4:36 PM

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@grizzled meteor i havent got one

grizzled meteor Nov 25, 2023, 4:36 PM

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Contact support - see what they can do

soft pilotBOT Nov 25, 2023, 4:36 PM

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Customer Support

:telephone: 03333-237776, Option 1
:e_mail: sales@cyberpowersystem.co.uk
:clock3: Monday - Friday, 9:00am - 5:30pm

Please ensure to include as much information about your query as possible, and ensure to include your order number if you require after-sales support.

thick flame Nov 25, 2023, 4:36 PM

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but would i be able to phone them up and change my specs?

grizzled meteor Nov 25, 2023, 4:36 PM

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We will see.

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How do you know that it has been changed?

thick flame Nov 25, 2023, 4:36 PM

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this

grizzled meteor Nov 25, 2023, 4:37 PM

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Configs are not related to orders are they?

thick flame Nov 25, 2023, 4:37 PM

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idk

grizzled meteor Nov 25, 2023, 4:37 PM

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If you go to My orders it will show.

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Don't show the order number.

thick flame Nov 25, 2023, 4:38 PM

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grizzled meteor Nov 25, 2023, 4:38 PM

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Press view item.

thick flame Nov 25, 2023, 4:38 PM

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then theres this

azure mantle Nov 25, 2023, 4:39 PM

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press the show order button

thick flame Nov 25, 2023, 4:39 PM

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grizzled meteor Nov 25, 2023, 4:39 PM

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So you bought a 4070ti

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Enjoy!

azure mantle Nov 25, 2023, 4:39 PM

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then it'll come with a 4070ti

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ez

thick flame Nov 25, 2023, 4:39 PM

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so why is it showing the configured stuff then

azure mantle Nov 25, 2023, 4:39 PM

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that's just the website changing configs, thats not changing your order

thick flame Nov 25, 2023, 4:40 PM

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oh

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im still gonna contact them just incase

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its my first time ordering from here

grizzled meteor Nov 25, 2023, 4:40 PM

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No need

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Its in your invoice - that is what you are recieving unless they contact you.

azure mantle Nov 25, 2023, 4:40 PM

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Yeah they'll change the configs all the time to give the best value

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it doesn't change your order

thick flame Nov 25, 2023, 4:40 PM

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oh oaky perfect then

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thx 🙂

grizzled meteor Nov 25, 2023, 4:41 PM

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No worries

azure mantle Nov 25, 2023, 4:41 PM

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pepehypers

thick flame Nov 25, 2023, 4:43 PM

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much love guys

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sleep

azure mantle Nov 25, 2023, 4:43 PM

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enjoy your PC when it arrives ❤️

#cyberpower pc