Ethernet port faulty, and missing a 2nd HDMI port. | CyberPowerPC UK | Page 1

crude sedge Nov 5, 2023, 12:18 AM

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What is your motherboard?

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What do you mean some USBs are broken? The one on the motherboard?

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Are you plugging into the video card?

peak juniperBOT Nov 5, 2023, 12:19 AM

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Monitor Cables

If you have a discrete GPU then you need to plug your monitor cable into the graphics card, not the motherboard. This can be found on the Quick Start Guide which was emailed to you, or you can download it with the /tag guide command.

crude sedge Nov 5, 2023, 12:19 AM

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Also - most GPUs are 1x HDMI and 3X DP

crude sedge Nov 5, 2023, 12:57 AM

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You can't use the one on the motherboard due to your lack of IGPU

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You need to use display port.

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I need the model not the chipset.

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About the USB ports, you can contact CPUK for repairs

peak juniperBOT Nov 5, 2023, 1:01 AM

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Customer Support

:telephone: 03333-237776, Option 1
:e_mail: [email protected]
:clock3: Monday - Friday, 9:00am - 5:30pm

Please ensure to include as much information about your query as possible, and ensure to include your order number if you require after-sales support.

crude sedge Nov 5, 2023, 1:01 AM

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And the freezing

peak juniperBOT Nov 5, 2023, 1:02 AM

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cprgbglitch :tada: Congrats @gray bluff, you levelled up to 1! :tada:

crude sedge Nov 5, 2023, 1:02 AM

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Thanks, I'll try to find a driver for that

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https://www.asus.com/uk/motherboards-components/motherboards/prime/prime-h610m-k-d4/helpdesk_download?model2Name=PRIME-H610M-K-D4

PRIME H610M-K D4｜Motherboards｜ASUS United Kingdom

ASUS PRIME H610M-K D4 Intel® H610 (LGA 1700) mic-ATX motherboard, DDR4, PCIe 4.0, M.2 slot, Realtek 1 Gb Ethernet, HDMI/D-Sub, USB 3.2 Gen 1 ports, SATA 6 Gbps, COM header, RGB header, and 5X PROTECTION III. PRIME H610M-K D4 caters to daily users and all builders looking for well-rounded specs and a range of options for performance tuning via in...

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It's not really an issue if you use display port.

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It's superior HDMI probably, you can pick up an adapter if your monitor doesn't have it. Also, I wouldn't use IGPU and GPU together regardless, not sure if people do though.

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About the ethernet, not sure what you mean.

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Follow the link and download the LAN driver.

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About the freezing and usb ports, maybe contact CPUK

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No problem pepehypers

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Okay, up to you on that part

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If things happen don't hesitate to contact CPUK or continue the thread

#Ethernet port faulty, and missing a 2nd HDMI port.