new pc won't power up at all | CyberPowerPC UK | Page 1

spring condor Oct 29, 2023, 2:11 PM

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Got my new pc delivered yesterday and it won't power up at all no lights or anything checked there is power in the plug and used a diffrent cable and socket I've check that nothing got lose inside also still nothing

zenith sinew Oct 29, 2023, 2:11 PM

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Stupid question, but have you made sure the power supply is in the I position?

warm spokeBOT Oct 29, 2023, 2:16 PM

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Resetting CMOS

:one: Shut down your PC and unplug the power cord from the wall.
:two: Locate the CMOS battery (see the image below). On some motherboards, you may have to remove the graphics card in order to access it.
:three: Remove the CMOS battery from the motherboard by pressing down on the clip and pulling the battery out.
:four: Hold down the case power button for three seconds while your PC is unplugged.
:five: Install the CMOS battery back into the motherboard and plug the power cord back into the wall.
:six: Plug in and turn on your PC.

A video guide is also available below

indigo ridge Oct 29, 2023, 2:16 PM

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Try this if not

spring condor Oct 29, 2023, 2:20 PM

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zenith sinew Stupid question, but have you made sure the power supply is in the I position?

You mean switch it on yes

simple spire Oct 29, 2023, 2:21 PM

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Did you press the power button

zenith sinew Oct 29, 2023, 2:21 PM

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Yeah, just to make sure the button next to where you plug the PC in, is switched to the I position

simple spire Oct 29, 2023, 2:22 PM

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Did you hold the power button?

spring condor Oct 29, 2023, 2:22 PM

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Yeah it is getting nothing at all but old pc turns on fine

zenith sinew Oct 29, 2023, 2:23 PM

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Can you send a photo of the back of the PC? (where it gets plugged in)

simple spire Oct 29, 2023, 2:23 PM

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Did you remove the packaging and inspect the wires?

spring condor Oct 29, 2023, 2:23 PM

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Yeah

#new pc won't power up at all