#Screens freezing most times after closing a game but sometimes just watching/browsing on internet.

3 messages · Page 1 of 1 (latest)

rocky finch
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Which graphics card do you have in your PC, and are your graphics card drivers up to date?

rocky finch
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If you take a look in event viewer under the System and Application sections, are there any logs around the time it froze? Some of the errors in there are quite normal but they might give a bit more information on what might be causing it

You could also try downgrading your graphics drivers to an older version to see if you still have the same issue, and I would use DDU to uninstall your current driver first

snow runeBOT
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Display Driver Uninstaller

:one: Download the driver for your GPU from the manufacturer's website using the links below, but don't install them yet.
:two: Download the latest version of DDU by clicking the button below, clicking on the top post which is called "Display Driver Uninstaller (DDU) VXX.X.X.X Released", and clicking ***Official Download Here*** in that post.
:three: Disconnect from the Internet by unplugging your ethernet cable or turning off WiFi in the bottom-right corner.
:four: Open the program you just downloaded, choose a location for DDU to be saved, then click Extract
:five: Open the Start Menu, click the power icon then hold Shift on your keyboard and click Restart. Once your PC has restarted, select Troubleshoot > Advanced options > Startup Settings > Restart, and press 4 to load into safe mode.
:six: Find the folder you extracted DDU into and open Display Driver Uninstaller.
:seven: On the right side, select the type as GPU, and the brand as the manufacturer of your GPU. Then, click 'Clean and Restart'.
:eight: Once you have loaded back into Windows, install the GPU drivers you downloaded earlier. Once they have installed, connect back to the Internet.