Does anyone know where I can purchase a replacement glass panel for the CYBERPOWERPC Wyvern Gaming PC? I contacted support via email and they said they cannot help.
#Replacement glass panel?
bitter fern
quasi nest
Hm, no if they can't help I don't know who could. Did you break it or misplace it or something else?
Should be able to buy it off of them
drifting falcon
If it’s discontinued then they might not have any left
bitter fern
It's tempered glass - hit the edge and it shattered.
I was thinking the same thing re purchase but they simply said they could not help.
Idk about discontinued - could be, though they're still selling them.
quasi nest
How did they say no?
drifting falcon
So they’re selling them? We’re you trying to get a replacement through warranty or something?
quasi nest
@coral niche , he will see on Monday
noble lagoon
What case was it?
bitter fern
@quasi nest they simply said they do not provide replacements. I suppose it's possible they think I want one for free but I'm looking to purchase one.
@Verk for this pc https://www.amazon.co.uk/CyberpowerPC-Achilles-Gaming-PC-Processor/dp/B0753KR3PR?ref_=ast_sto_dp&th=1&psc=1
quasi nest
Ask if you can buy one
cursive junco
Sometimes it's the case that they don't stock spare parts for the cases, I had the same issue when getting my front panel engraved, asked if I could buy one but was told they don't stock any spare
quasi nest
You could send it in and pay for a cheeky case upgrade
bitter fern
@quasi nest Yeah, that's the plan - sent a message stating I'm more than happy to purchase one. Just waiting to hear back.
bitter fern
Just thought I'd update this to say that cyberpower have agreed to sell a replacement panel for a reasonable price.
teal masonBOT
:tada: Congrats @bitter fern, you levelled up to 1! :tada: