random pc restarts | CyberPowerPC UK | Page 1

little steeple Jul 16, 2023, 6:13 PM

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Hi sometimes when I try to play certain games my pc will randomly reboot it's self

stoic snow Jul 16, 2023, 8:22 PM

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Fully updated? Does it happen as soon as you start up the game or after a while, could possibly be overheating.

serene briarBOT Jul 16, 2023, 8:25 PM

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HWiNFO

Download either the Installer or Portable version
For temperatures, run in Sensor Only mode.

stoic snow Jul 16, 2023, 8:25 PM

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Could use this to monitor temps just to rule out

abstract girder Jul 16, 2023, 8:28 PM

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seek those games forum too might find others having issue

little steeple Jul 17, 2023, 2:01 PM

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the games start to load but after approx 30 secs thats when the pc restarts everything is updated thats the first thing i tried

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Most temperatures are between 30 and 35c but the core distance to TjMAX is 85c

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twin halo Jul 17, 2023, 2:20 PM

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little steeple

distance to TJMax being high is good, thats how far away your CPU is from throttling

little steeple Jul 17, 2023, 2:21 PM

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Ok so it's not my temperatures that's causing the restarts

serene briarBOT Jul 17, 2023, 2:21 PM

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cprgbglitch :tada: Congrats @little steeple, you levelled up to 3! :tada:

little steeple Jul 20, 2023, 5:38 PM

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If its not the temperatures and there's no updates what else could be causing it?

languid badge Jul 20, 2023, 6:09 PM

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You can contact support about the issue if no one here helps you, this is community support.

serene briarBOT Jul 20, 2023, 6:09 PM

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Customer Support

:telephone: 03333-237776, Option 1
:e_mail: sales@cyberpowersystem.co.uk
:clock3: Monday - Friday, 9:00am - 5:30pm

Please ensure to include as much information about your query as possible, and ensure to include your order number if you require after-sales support.

#random pc restarts