Need to upgrade cpu can someone help me out? | CyberPowerPC UK | Page 1

visual hornet Jul 13, 2023, 8:39 PM

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would a AMD Ryzen 7 5700X Desktop Processor (8-core/16-thread, 36 MB cache, up to 4.6 GHz max boost) work with a ASrock baseboard?

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its a A520M-HVS

ember hedge Jul 13, 2023, 8:45 PM

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It should do

visual hornet Jul 13, 2023, 8:46 PM

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I need to know for sure i checked the mother boards website and this one AM4* Ryzen 7 5700X(100-000000926) 65W Vermeer 3.4GHz 4MB P2.10 shows but I dont know if the one i just sent is near enough the same or not

ember hedge Jul 13, 2023, 8:53 PM

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Yes thats the same one

visual hornet Jul 13, 2023, 8:56 PM

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so it will 100% work?

ember hedge Jul 13, 2023, 8:58 PM

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As I said it should do. Might have to update to the latest BIOS first

visual hornet Jul 13, 2023, 8:59 PM

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do you have a video of how to do that?

ember hedge Jul 13, 2023, 9:12 PM

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https://www.youtube.com/watch?v=PbyB-drELXE&pp=ygUUdXBkYXRpbmcgYmlvcyBhc3JvY2s%3D

YouTube

ASRock Global

[ASRock Classroom] How to check, update, and clear BIOS?

We are going to teach you how to check your ASRock motherboard BIOS version, update it, and clear CMOS. For this demonstration we will be using an AM4 motherboard. If you have another ASRock motherboard then there can be some differences in the available update methods and the procedure might be slightly different.

▶ Play video

visual hornet Jul 13, 2023, 9:17 PM

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okay also if my cpu rn is a ryzen 5 4600g with radeon graphics and im playing a game but the usage isn't high could that still be a reason for fps drops?

ember hedge Jul 13, 2023, 9:18 PM

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What GPU do you have, thats usually more important for games

visual hornet Jul 13, 2023, 9:21 PM

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its a msi geforce rtx 3050

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32gb ram

ember hedge Jul 13, 2023, 9:45 PM

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Depends on the game really, its a lowish end GPU

visual hornet Jul 14, 2023, 12:31 AM

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fiveM

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it runs well but just fps sometimes drops

ember hedge Jul 14, 2023, 7:10 AM

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GTA V is just pretty badly optimised.

visual hornet Jul 17, 2023, 8:51 PM

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So I’ve tried to install the new cpu it read that the cpu is there

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But the pc just powers off after a minute

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Anyone know why that would be?

visual hornet Jul 17, 2023, 10:55 PM

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like my bios is at the version that it is validated at

deft tree Jul 18, 2023, 2:35 PM

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When you say it reads it's there, does it post?

visual hornet Jul 18, 2023, 10:07 PM

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deft tree When you say it reads it's there, does it post?

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it shows this i then press y it runs shows asrock loading screen and after 1minute the pc just shuts down

tropic vectorBOT Jul 18, 2023, 10:12 PM

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Resetting CMOS

:one: Shut down your PC and unplug the power cord from the wall.
:two: Locate the CMOS battery (see the image below). On some motherboards, you may have to remove the graphics card in order to access it.
:three: Remove the CMOS battery from the motherboard by pressing down on the clip and pulling the battery out.
:four: Hold down the case power button for three seconds while your PC is unplugged.
:five: Install the CMOS battery back into the motherboard and plug the power cord back into the wall.
:six: Plug in and turn on your PC.

A video guide is also available below

visual hornet Jul 19, 2023, 12:35 AM

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And this will make it work?

tropic vectorBOT Jul 19, 2023, 12:35 AM

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cprgbglitch :tada: Congrats @visual hornet, you levelled up to 4! :tada:

deft tree Jul 19, 2023, 7:09 AM

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It could

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I would try a CMOS reset

visual hornet Jul 19, 2023, 12:24 PM

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Would I do this while the new cpu is in

edgy parrot Jul 19, 2023, 12:58 PM

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Yea

visual hornet Jul 19, 2023, 2:30 PM

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It didn’t work

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It stays on shows asrock loading screen for a minute then the mother board beeps once and the pc turns off

tropic vectorBOT Jul 19, 2023, 2:33 PM

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Customer Support

:telephone: 03333-237776, Option 1
:e_mail: sales@cyberpowersystem.co.uk
:clock3: Monday - Friday, 9:00am - 5:30pm

Please ensure to include as much information about your query as possible, and ensure to include your order number if you require after-sales support.

deft tree Jul 19, 2023, 2:33 PM

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Make sure you actually seated the CPU alright

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aswell

visual hornet Jul 19, 2023, 3:16 PM

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It’s in right my pc turned on just now it worked for 3 minutes let me get it and then it switched off

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Like this time it acc let me into the pc

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deft tree Jul 19, 2023, 3:19 PM

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Maybe a cable?

visual hornet Jul 19, 2023, 3:20 PM

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But the old cpu does work could it be cpu drivers?

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Like there’s no issues at all when the old cpu is in but this one it just does that

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It never managed to get to my Home Screen before tho which means the cmos reset did do something

visual hornet Jul 19, 2023, 3:41 PM

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Got this message this time

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Pressed restart it done it stayed on for abit longer this time and then turned off again

iron basalt Jul 19, 2023, 3:51 PM

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Did you update anything in BIOS

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You might need to double check your boot order

visual hornet Jul 19, 2023, 4:52 PM

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I checked the validated bios for the cpu I installed in and that is the bios Iam currently on

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P2.10

iron basalt Jul 19, 2023, 4:54 PM

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Okay, Is your boot order all correct in BIOS too?

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I changed my memory not too long ago and it re-ordered my boot priority and gave me the same / a similar message

visual hornet Jul 19, 2023, 9:13 PM

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That’s not the issue the issue I can restart it but if I restart it and it still keeps shutting down that would be a waste of my time

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I got this and then it shut down again

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It’s really taking the piss now everytime something new

tropic vectorBOT Jul 19, 2023, 9:18 PM

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Customer Support

:telephone: 03333-237776, Option 1
:e_mail: sales@cyberpowersystem.co.uk
:clock3: Monday - Friday, 9:00am - 5:30pm

Please ensure to include as much information about your query as possible, and ensure to include your order number if you require after-sales support.

deft tree Jul 19, 2023, 9:18 PM

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You might just need to contact them and see what they suggest

visual hornet Jul 19, 2023, 9:56 PM

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Do you think this could be a cause?

deft tree Jul 19, 2023, 10:10 PM

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You applied thermal paste?

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Mounted the cooler?

ember hedge Jul 19, 2023, 10:19 PM

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What cooler is it?

visual hornet Jul 19, 2023, 10:34 PM

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It’s the original cooler I had from my ryzen 5

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Yes I applied thermal paste

visual hornet Jul 19, 2023, 11:03 PM

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so now i have my old cpu in and the pc is not shutting down no messages or anything like that its just working but the ryzen 7 it shuts down my pc after 3 min

iron basalt Jul 20, 2023, 6:35 AM

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If you’re air cooling it, it might be overheating

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I’d contact tech support

ember hedge Jul 20, 2023, 7:10 AM

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Yeah a 5700x wont do well on a wraith stealth, You'd want an AIO for it

deft tree Jul 20, 2023, 9:38 AM

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It should not shut down like that though

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I really doubt thats the cooler

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It will just thermal throttle with a cooler that isn't as capable

visual hornet Jul 20, 2023, 11:02 PM

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Do you know if there’s anything else that could cause a pc to shut down after installing a new cpu

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I’ll try anything just to get this cpu to work

visual hornet Jul 21, 2023, 2:56 PM

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it works but its getting hot real quick can someone help me out? with a cooler?

grim locust Jul 21, 2023, 3:02 PM

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Did you apply thermal paste?

visual hornet Jul 21, 2023, 3:02 PM

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yes but now my gpu isnt working? anyone know why that would be?

visual hornet Jul 21, 2023, 3:19 PM

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so the gpu isnt working when the ryzen 7 is in but when i put the ryzen 5 in it works

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like why everytime i find a fix for an issue another one occurs

grim locust Jul 21, 2023, 3:36 PM

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Did you do a bios update?

visual hornet Jul 21, 2023, 3:51 PM

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I cant find a newer video as the old ones are like 13 years old

tropic vectorBOT Jul 21, 2023, 3:51 PM

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cprgbglitch :tada: Congrats @visual hornet, you levelled up to 5! :tada:

deft tree Jul 21, 2023, 3:53 PM

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visual hornet I cant find a newer video as the old ones are like 13 years old

what motherboard?

grim locust Jul 21, 2023, 4:05 PM

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What was the old cpu and what is the new one?

visual hornet Jul 21, 2023, 5:28 PM

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old one was a amd ryzen 5 4600g new one is amd ryzen 7 5700x I have checked if the mother board is compatible and it said it was

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I have also made sure that the bios where at the validated version

visual hornet Jul 21, 2023, 5:49 PM

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deft tree what motherboard?

its an asrock

#Need to upgrade cpu can someone help me out?